51 to 73 of 73 Senior Support Engineer Jobs

Uniguest is seeking an experienced Tier II/III Technical Support Engineer to join our team. You will provide second-tier support for Uniguest customers via telephone, chat and support portal, taking ownership of complex issues and collaborating with field engineers to diagnose and reproduce problems. ...

Conosco Group Ltd is looking for a skilled L3 IT Support Engineer to manage complex technical issues and provide advanced support. This role focuses on deep troubleshooting, system integration, and proactive maintenance. You will mentor junior IT staff and ensure high client satisfaction by resolving complex problems efficiently. ...

Boston Dynamics is seeking a Technical Support Engineer to take ownership of resolving technical customer issues across a sophisticated product ecosystem. You will diagnose, troubleshoot, and guide customers and internal teams, using a deep knowledge of robotics, software, and hardware. You will work with cross-functional teams ...

Replit is seeking a Premium Support Engineer for London-based customers, starting remotely with plans for a hybrid setup. You will serve as the trusted front-line for large enterprise clients, guiding AI prompting practices, troubleshooting complex issues, and maintaining high SLAs. You will diagnose, reproduce, and resolve ...

Adecco is seeking a Web Application Support Engineer for a leading financial institution in London. The role is Canary Wharf-based, three days onsite, with a 416.00 daily umbrella rate, and a contract length up to 2 years for strong candidates. You will provide expert support ...

Ascent/Managed Services team at Acuity Analytics seeks a Level 3 Cloud Support Engineer to own complex Azure incidents and platform improvements. You’ll mentor junior engineers, guide migrations and optimisations, and influence automation and security governance across large Azure environments. Based in the UK (or Malta ...

Group (ITG) is a collection of people, processes and technology investments that are designed to achieve the business goals of FTI Consulting. The ITG Senior Applications Engineer provides secondary leadership and is the primary backup for one or more Matrix Teams. A matrix team is defined … members resolve tickets as quickly and efficiently as possible Provide physical labor from time to time, which may include moving equipment, furniture, etc. Provide support for other IT staff with open and unresolved issues Provide on‐call support via cellphone 24 x 7 Exercise latitude and independence ...

team strives to enable every employee to do their best work. We aim to provide a delightful, innovative, and secure IT experience. Our Colleague Support Engineers are at the forefront of that effort, assisting our colleagues with their IT needs, challenges, and issues throughout their journey with the company. … collaboration, you'll be the trusted expert your colleagues rely on every day. In addition to owning end-to-end first and second line support locally, you will collaborate closely with our global support hubs in Munich, Berlin, and São Paulo to drive consistent, high-quality standards across ...

Morgan McKinley in the United Kingdom is seeking an experienced Senior Site Engineer - Level 2/3 to provide hands-on Onsite IT support in a busy environment. You will assist users with day-to-day issues, deploy and maintain equipment, and resolve hardware and software incidents ...

securities markets. The organization focuses on innovation, collaboration, and trusted markets while supporting the global economy. The company is looking for a Network Engineer to support highly available, low-latency network infrastructure across on-premises and cloud environments within a leading global trading environment. Responsibilities: Act as escalation … point within the Network Operations team Troubleshoot and support complex routing & switching environments Work with BGP, OSPF, MPLS and multicast Manage and troubleshoot firewalls and network security Handle major incidents, escalations and real-time network issues Support customer connectivity and production network changes Analyse network performance and packet ...

Yolk Recruitment Ltd in Lydney is seeking a Senior IT Support Technician to join its on-site team. This hands-on role acts as the escalation point for complex IT issues, supporting stability and improvements of local IT services across endpoints and infrastructure. You'll work with Windows ...

Technologies in London is seeking an experienced Senior Customer Success Engineer to lead critical escalations, drive operational excellence, and partner with Product and Engineering to improve the support experience for enterprise customers. You will own on-call rotations, guide incident resolution, and help evolve automation, tooling ...

Ground Control is seeking a Senior Technical Support Analyst to join our IT function at true 3rd Line level. You will be the technical escalation point, shaping how support services are delivered and improving user experience across Microsoft 365, endpoints and cloud services. You will own complex ...

Nata Resourcing, on behalf of our client in the United Kingdom, is seeking a skilled 3rd line/Escalation Engineer for the End User Support team. The role focuses on complex troubleshooting across Microsoft 365, Entra ID, Azure, Windows Server, AD, DNS/DHCP, and Group Policy, with ...

Synthesia is hiring a Technical Support Specialist in the UK to ensure a reliable experience for customers. This role involves troubleshooting technical issues and collaborating with engineering teams. Ideal candidates have over 5 years of experience in technical support, strong problem-solving skills, and excellent communication abilities. Benefits ...

core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. … delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all customers ...

Circles in London is seeking a Senior Data Platform Engineer to own the data management hub and related pipelines, driving reliability and performance for multiple clients. You will lead complex data issues from detection to resolution, design ingestion and analytics approaches, and collaborate with engineering, product, and client ...

Elfab Limited in North Shields is seeking a Tier III Support Technician to provide advanced technical support and act as escalation point for complex IT issues across Windows, AD and cloud services. You will diagnose root causes, implement long-term fixes and work with Halma IT standards. … role focuses on technical execution, requires strong troubleshooting, documentation, and the ability to collaborate with global IT teams to support site operations. #J-18808-Ljbffr ...

Comcast CTS is hiring dedicated Support Engineers who will act as trusted technical advisors, helping customers maximize the value of Comcast platforms. The role emphasizes incident resolution, automation, and cross-team collaboration to ensure high-quality service experiences. The position requires strong coding in Python, experience with ...

something becomes the tenth Reduce the need for your own role through runbooks, saved queries, Parahelp knowledge, and hands-on upskilling of our senior agents Here's the honest version of why this role exists. In one recent three-month window we escalated 47 tickets to Engineering … it. What Success Looks Like You resolve a growing share of technical escalations without Engineering ever being involved Your escalations are complete, so Engineer can act on them quickly You use AI and you catch it when it's wrong, before it reaches a customer You hold a customer ...

Consulting Ltd is seeking a Systems Engineer (3rd line) for our long standing client. The role is office-based, primarily supporting clients' IT systems through remote access technologies, with occasional client-facing installations or pre-sales support. You will work within a small team of 3rd line engineers, manage ...

leading restaurant technology provider delivering ordering, payment, and guest engagement solutions. This Sr. Customer Support Specialist role is fully remote within the UK and focuses on resolving complex tickets, mentoring teammates, and driving customer success. You’ll diagnose technical issues, interact via calls and tickets, and collaborate with Product … Engineering to improve CX operations. A proven track record in support and strong problem-solving skills are essential. #J-18808-Ljbffr ...

Nexus Jobs Limited is seeking a 3rd Line Cisco Support Analyst for client in Gloucester. Requires 2–3 years' Cisco 3rd line experience, ability to design, install and maintain complex Cisco-based solutions, and strong client service skills. Role involves developing network designs with Product Management, implementing in locations ...