26 to 41 of 41 Service Delivery Jobs in Yorkshire

removing bottlenecks at scale, this is a role where you can make a real impact. The Role You will be joining the Engineering and Service Delivery community, working closely with Platform Owners,DevSecOps, Quality Engineering, and Environments teams. This is a highly collaborative role that sits … aligned, environments are ready, and risks are understood and managed. Youllplay a key role in evolving our release practices towards automation, observability, and progressive delivery, while enabling teams to move faster without compromising stability or compliance. What Youll Do Defining and evolving release and deployment strategies that enable safe ...

Systems) Experience and Skills: Required: 7+ years of experience working with Technology or in engineering, technology fields Proven knowledge and understanding of standard IT service delivery, ITIL and Agile practices. Proven experience in technical product management or technical product delivery. Deep understanding of business/processes and high … level understanding of high-quality digital product delivery Strong interpersonal skills with a focus on translating analysis into actionable recommendations Proficiency in Agile delivery tools; JIRA, Leankit, Confluence, Asset Mgmt, etc. Proficiency in Service Now application. Preferred: Experience in managing software product portfolio for a product line ...

standards relevant to modern EPR systems. Ability to analyse complex technical and operational problems and develop high-quality digital solutions. Desirable Experience with ITIL, service management or advanced agile frameworks. Knowledge of specialist or bespoke Trust systems and integration patterns. You will be: A proactive and solutions-focused leader. … ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive ...

modernisation. Working within a central technology function, you will play a key role in supporting strategic initiatives that improve operational efficiency, technology governance, service delivery, and business processes across a large and complex enterprise environment. This is an excellent opportunity for a Business Analyst who enjoys engaging with … workflows, and operating models using Visio or similar process modelling tools Identify opportunities for process optimisation, standardisation, and efficiency improvements. Support programme and project delivery through impact assessments, gap analysis, and business case development. Create high-quality PowerPoint presentations and executive reporting materials for leadership audiences. Track and report ...

modernisation. Working within a central technology function, you will play a key role in supporting strategic initiatives that improve operational efficiency, technology governance, service delivery, and business processes across a large and complex enterprise environment. This is an excellent opportunity for a Business Analyst who enjoys engaging with … workflows, and operating models using Visio or similar process modelling tools Identify opportunities for process optimisation, standardisation, and efficiency improvements. Support programme and project delivery through impact assessments, gap analysis, and business case development. Create high-quality PowerPoint presentations and executive reporting materials for leadership audiences. Track and report ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Configuration Analyst to join the Leakage Assurance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do! Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

services, helping to ensure they remain secure, stable, and highly available. You'll work alongside Engineering, Security, and Operational teams, supporting infrastructure availability, service improvements, and cloud-based technologies while gaining exposure to a wide range of operational best practices. Infrastructure Operations Engineer Responsibilities Support … Help maintain infrastructure security, resilience, and operational controls Contribute to disaster recovery testing and business continuity activities Work with third-party suppliers to support service delivery Maintain technical documentation, support procedures, and operational runbooks Support service improvement initiatives and operational reporting Assist with infrastructure maintenance, upgrades ...

Service Desk Analyst Alongside a competitive salary as stated above, you will also receive: Up to 10% discretionary annual bonus 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus flexible bank holidays … option to buy/sell additional 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service A personal GP service enabling you to get a video consultation with a NHS-registered private GP Employee Assistance Programme A range of shopping discounts from major high-street ...

from reactive support to a proactive, value-adding driver of performance and engagement. Key Responsibilities Lead, manage and develop the UK People Team, ensuring delivery of a high-quality, commercially focused HR service Act as a subject matter expert in employment law and employee relations, providing guidance … making and drive performance improvements Build leadership and management capability across the business to empower decision-making Review and improve HR processes, policies, and service delivery for greater efficiency and impact Act as a trusted advisor to stakeholders, translating business challenges into effective people solutions Embed organisational culture ...

infrastructure. This is a key role within the organisation, ensuring our systems and services remain secure, reliable, and high performing to support the delivery of essential housing services. You will play a central role in the administration and development of our Microsoft-based infrastructure environment, alongside supporting wider … resolve technical infrastructure and systems issues effectively Able to travel regularly between Leeds Federated Hubs, Head Office, and other operational sites to support service delivery in all areas of the role. Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical ...

infrastructure. This is a key role within the organisation, ensuring our systems and services remain secure, reliable, and high performing to support the delivery of essential housing services. You will play a central role in the administration and development of our Microsoft-based infrastructure environment, alongside supporting wider … resolve technical infrastructure and systems issues effectively Able to travel regularly between Leeds Federated Hubs, Head Office, and other operational sites to support service delivery in all areas of the role. Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical ...

infrastructure. This is a key role within the organisation, ensuring our systems and services remain secure, reliable, and high performing to support the delivery of essential housing services. You will play a central role in the administration and development of our Microsoft-based infrastructure environment, alongside supporting wider … resolve technical infrastructure and systems issues effectively Able to travel regularly between Leeds Federated Hubs, Head Office, and other operational sites to support service delivery in all areas of the role. Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical ...

support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive. Role Key responsibilities include: Accurate data entry … line with company procedures Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations Supporting colleagues with scheduling, communication, and general office coordination tasks Travelling to customer sites ...

team of lawyers and paralegals across a broad commercial contract portfolio Manage team capacity, workflows, quality and client stakeholder communication Support the negotiation and delivery of a wide range of commercial, media and tech contracts Help shape and refine a progressive legal service delivery model Contribute ...

team of lawyers and paralegals across a broad commercial contract portfolio Manage team capacity, workflows, quality and client stakeholder communication Support the negotiation and delivery of a wide range of commercial, media and tech contracts Help shape and refine a progressive legal service delivery model Contribute ...

proactively to identify new markets and growth opportunities Maintaining excellent relationships with existing clients, whilst having a strong focus on new business and customer service Working closely with wider teams to ensure client expectations are met and exceeded, creating a seamless handover from sales to service delivery ...

capability for Key Management services, ensuring their operational health and reliability. You’ll also lead a team of engineers, collaborating with stakeholders to enhance service delivery and compliance. The ideal candidate will possess significant leadership experience, strong understanding of Key Management concepts, and the ability to influence across ...

revenue opportunities Lead meetings, negotiations and commercial discussions Manage your pipeline and activity through CRM systems Work closely with internal teams to ensure excellent service delivery About You Experience in healthcare recruitment, staffing sales or social care business development would be advantageous, although healthcare staffing experience is desirable ...

Infrastructure Directorate and reporting to the Technology Support Manager, this role plays a key part in supporting internal and external users and enhancing service desk operations. Working closely with our outsourced IT service desk partner, you will act as a key point of contact within SEG for escalations … hardware, software, and systems, ensuring smooth operations for all users. Be the Key Liaison: Act as the vital link between SEG and our outsourced service desk, managing escalations and driving efficient resolutions. Champion Service Excellence: Monitor ticket performance, follow up on escalations, and maintain high standards of service ...

lead a team responsible for ensuring the security, stability, and performance of key platforms and services while driving continual improvement across operations, support, and service delivery. Infrastructure Operations Team Lead Responsibilities Lead and develop Infrastructure Operations and Application Support teams Manage incident, problem, change, and service management processes … Drive operational performance, resilience, and continuous improvement Coordinate releases, deployments, and operational readiness activities Manage suppliers, service providers, and operational risks Oversee infrastructure governance, documentation, licensing, and reporting Work closely with Engineering, Security, and business stakeholders Infrastructure Operations Team Lead Requirements Experience leading IT Operations, Infrastructure, Support, or Service ...

lead a team responsible for ensuring the security, stability, and performance of key platforms and services while driving continual improvement across operations, support, and service delivery. Infrastructure Operations Team Lead Responsibilities Lead and develop Infrastructure Operations and Application Support teams Manage incident, problem, change, and service management processes … Drive operational performance, resilience, and continuous improvement Coordinate releases, deployments, and operational readiness activities Manage suppliers, service providers, and operational risks Oversee infrastructure governance, documentation, licensing, and reporting Work closely with Engineering, Security, and business stakeholders Infrastructure Operations Team Lead Requirements Experience leading IT Operations, Infrastructure, Support, or Service ...

moves from ClickOps to DevOps, the role requires strong hands‐on engineering capability and experience with automation and code‐driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence Contribute hands‐on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‐driven automation, automated testing … technical input across design, architecture, and roadmap evolution. Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery Implement policy‐as‐code and configuration‐as‐code approaches to remove reliance on manual portal‐based administration. Support the monitoring, stability, and continual improvement ...

moves from ClickOps to DevOps, the role requires strong hands‐on engineering capability and experience with automation and code‐driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence Contribute hands‐on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‐driven automation, automated testing … technical input across design, architecture, and roadmap evolution. Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery Implement policy‐as‐code and configuration‐as‐code approaches to remove reliance on manual portal‐based administration. Support the monitoring, stability, and continual improvement ...

Benefits Location - Leeds Reporting to: IT Director Overview Reporting to the IT Director, the Business Change Programme Manager will be responsible for the design, delivery, and embedding of Business and Technology change initiatives that simplify ways of working, drive organisational growth, and improve operational excellence. Ensure all changes … planned and delivered effectively in line with the Change Framework, enabling teams to exceed customer expectations while maintaining high levels of colleague engagement and service delivery. Key Responsibilities Lead Business and Technology change initiatives as part of the implementation of the change programme. Create the Business Change Framework, providing ...

Benefits Location - Leeds Reporting to: IT Director Overview Reporting to the IT Director, the Business Change Programme Manager will be responsible for the design, delivery, and embedding of Business and Technology change initiatives that simplify ways of working, drive organisational growth, and improve operational excellence. Ensure all changes … planned and delivered effectively in line with the Change Framework, enabling teams to exceed customer expectations while maintaining high levels of colleague engagement and service delivery. Key Responsibilities Lead Business and Technology change initiatives as part of the implementation of the change programme. Create the Business Change Framework, providing ...