1 to 25 of 116 Service Delivery Jobs in the North of England

Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful … candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident ...

summary The Operations Manager role is a senior leadership role responsible for operational performance, service scalability, resource management, infrastructure and business growth and implement the strategy and vision for the company. This role goes beyond day-to-day management. You will design, implement and optimise systems, lead data-driven … performance management, oversee organisational assets and ensure the service is positioned for regional and national expansion of multiple NHS contracts as well as private referrals. This role provides operational leadership across ADHD and Autism clinical/non-clinical services. Design scalable operating models with the Ops Director/CEO. ...

Service Delivery Manager Leeds £50k + Benefits Introduction A fantastic opportunity has arisen for an experienced Service Delivery Manager to join a well-established and growing technical services business based in Leeds . Offering a salary of £50,000 plus an excellent benefits package , this … strong reputation for quality, innovation and customer service. This is an excellent opportunity to play a key role in driving operational excellence and technical service delivery. Duties & Responsibilities Lead the delivery of technical services across print, data, fulfilment and mailing operations. Drive process improvements, new service implementation ...

Role Title: Service Delivery Manager Duration: 6 month initial contract Location: Barrow-in-Furness. Hybrid 3 days per week onsite Rate: TBC Umbrella inside IR35 Clearance required: Active SC Clearance and Sole UK Nationality is required Role purpose/summary Role Description: We are thrilled to announce … incredible opportunity for a highly skilled and experienced Operational Delivery Lead to join our dynamic team! This exciting role will be pivotal in ensuring the seamless delivery of our services and the smooth operation of our customers business. You will collaborate with diverse departments to streamline processes, enhance ...

Summary The Client Services Director is responsible for proactively managing all aspects of service delivery, providing leadership and support to ensure high service standards both internally and externally, and continuously improving them. The role focuses on strategic leadership, operational excellence, and customer satisfaction, uniting technical service delivery, customer experience management, and professional services under one cohesive strategy to drive customer retention, growth and value realization. Main Responsibilities and Accountabilities Individual role holders may be advised of additional or particular responsibilities they are required to deliver, but as a Client Services Director, the following gives ...

Position: Service Delivery Lead. Location: Supporting our branches in Bradford, Halifax & surrounding areas. Job Type: Full-time, 38.33 Hours per week. Salary: £32,148.36 per annum We're looking for a dedicated and compassionate individual to join our team as a Service Delivery Lead . … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...

rollout of Moving Traffic powers across the country, we have an exciting opportunity for an experienced Account Manager. Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial … client relationship management and an ability to communicate at all levels is essential to this role. You will also take ownership of demonstrating our service excellence through achieving, exceeding, and reporting on our contractual Service Level Agreements to both external customers and internal stakeholders. Building strong relationships with ...

/6 Rota £16.56 per hour plus excellent benefits Job Introduction ArrowXL is hiring!As the UKs leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. We aim to build a welcoming and friendly business that supports … ArrowXL are subject to a mandatory DBS (Criminal Record) check. Main Responsibilities, reporting to the Transport Manager: Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support. Efficient fleet utilisation, resource planning and cost control (whilst always ...

transforming commercial space. With over 20 years experience operating in the fast-paced and dynamic retail sector, Sigma provide a true end-to-end service; from store construction and consolidation to fixture procurement, projects, and mechanical & electrical installation. Ranked in the top 10% of the 2019 Sunday Times International … opportunities employer. our business. Outline of role We are looking for an experienced and commercially minded IT Manager to lead and optimise our IT service delivery, supplier management, technology governance, and cyber security framework. Based in Castleford and reporting to the Head of Project Support, you will play ...

presenting data? Have you got a passion for data quality which supports patient care? Main duties of the job Liaise with Heads of Service, Clinical and Operational Service Leads and Clinical Team Leaders around demand and capacity issues within their teams to ensure flexible use of resources across … Therapies Directorate, maximise productivity and support delivery of Key Performance targets. Work in direct consultation with Therapies staff to optimise the clinical system to support productivity and efficiency, and determine their data requirements for improvements to service delivery and supporting Quality Improvement initiatives. Audit and monitor compliance ...

Service Delivery Manager Leeds £50k + Benefits Introduction A fantastic opportunity has arisen for an experienced Service Delivery Manager to join a well-established and growing technical services business based in Leeds . Offering a salary of £50,000 plus an excellent benefits package , this ...

safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. ICT Service Operations Manager Location: Gosforth OR Stanley (Hybrid Working) Salary: £62,546 per annum Contract: Permanent, Full Time (37 hours per week) Gosforth OR Stanley … days in office - must be flexible to work in the office 5 days per week if needed) Lead the Future of ICT Service Delivery Are you an experienced ICT leader with a passion for delivering high-performing, secure, and customer-focused technology services? We're looking ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison … become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact on the customer experience. The Opportunity ...

opportunity for an experienced IT Operations Manager to take ownership of IT service delivery, supplier management, infrastructure oversight and cyber security within a growing, Microsoft-centric business. Working closely with the IT Director, you will ensure technology services are reliable, secure and aligned with business objectives, whilst driving … organisation. Description Reporting to the IT Director, the IT Operations Manager will be responsible for the day-to-day management of IT operations, service delivery and supplier relationships across the business. The role will act as the bridge between business stakeholders and outsourced technology providers, ensuring services ...

administrative team and provide clerical support to the Orthoptic Department within the Ophthalmology Directorate. The role is integral to the smooth operation of the service and includes, but is not limited to, the following duties: To manage the Orthoptic Administrative Team in all aspects of service delivery … ensuring timely follow-up and escalation where required. Main duties of the job o To manage the Orthoptic Administrative Team in all aspects of service delivery, ensuring efficient administrative support, effective staff management, compliance with organisational policies, and the smooth day-to-day operation of orthoptic services. ...

Optimisation Analyst within our Performance Management within the E&AM Team. This role is a pivotal role improving energy performance, operational efficiency, and service delivery across a portfolio of contracts. The role provides an important link between data, reporting, customer outcomes, and operational decision-making. This … energy and operational data into actionable insights. Through performance analysis and reporting, you'll identify opportunities, manage risks, and support smarter decisions that improve service delivery, efficiency and contract performance. Key Accountabilities: Produce accurate, high quality monthly customer and management performance reports across a portfolio of energy performance ...

changes and releases are planned, assessed, authorised, coordinated, implemented, and reviewed in a controlled and effective manner. The role works closely with technical teams, service owners, business stakeholders, suppliers, and governance forums to minimise risk whilst enabling the successful delivery of change. Responsibilities Own and continuously improve … reviewed and managed. Maintain the Forward Schedule of Change and Release Schedule, coordinating activities across internal teams, suppliers, and business stakeholders to ensure successful delivery outcomes. Ensure changes and releases are appropriately documented, tested, approved, communicated, and supported by implementation, rollback, and release readiness plans. Facilitate Post Implementation Reviews ...

Service Desk Enablement Lead Location: Hybrid (2-3 days in Warrington) Contract: Inside IR35 Day rate: £220 per day Duration: 6 months+ Start date: ASAP Clearence: Eligible for Security Clearance (sole UK nationals) but can start on a BPSS Key words: Service Desk, Microsoft 365, Digital, adoption, training. … have a fantastic opportunity an experienced Service Desk Enablement Lead. The Client is a Global Consultancy whom specialising in providing engineering, technical, professional and construction solutions. The Service Desk Enablement Lead is responsible for improving how Service Desk tools, digital support channels, ITSM processes, knowledge, automation ...

title Customer Helpdesk Co-ordinator Function Fire Customer Service Location Sunderland Reports to Customer Service Manager About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets … referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Working within the customer service department within the Hixon office you will be responsible for keeping our customer records up to date, logging jobs and call outs from customer ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

senior leadership and progressive career opportunity for an experienced Customer Solutions and Retention leader, at the heart of a fast-growing, service-led business with a genuinely high-performance culture. This is a truly commercial, client-first role where the customer experience sits at the centre of every decision. … lead the strategy behind client engagement, satisfaction and retention, working closely with Sales, Service and Technology teams to deliver a "must-have" service that clients rely on every day. Reporting into senior leadership, you'll take full ownership of the client journey from onboarding through to service ...

Virtualisation Engineering: Advanced hands-on expertise in Storage Area Network (SAN) topologies and hypervisor virtualisation environments (e.g., VMware/Hyper-V/Nutanix). Service & Operational Excellence: Deep technical comprehension of modern Service Delivery models (e.g., ITIL frameworks) and complex, large-scale infrastructure systems. Project Delivery … application. Operational Flexibility: Commitment to supporting a flexible operational schedule and actively participating in a mandatory out-of-hours on-call rotation framework Resilient Delivery: High personal motivation, a proactive problem-solving mindset, and a proven capability to deliver high-quality outcomes under pressure within strict timelines. Strategic Advisory ...

implementation, maintenance, and continuous improvement of ICT infrastructure Ensure high availability and performance of networks, servers, cloud platforms, telecommunications, and business systems Manage ICT service delivery against agreed service level agreements (SLAs) Lead business continuity, disaster recovery, and resilience planning Job Requirements: Significant senior-level ICT management … experience Experience developing and implementing ICT strategies Proficiency in managing infrastructure, applications, cybersecurity, and service delivery functions Experience leading teams and managing budgets Proven track record of delivering complex ICT projects and transformation initiatives Knowledge of ICT infrastructure, cloud technologies, networking, and enterprise systems Familiarity with cybersecurity frameworks ...

summary The Christie NHS Foundation Trust's Digital Service welcomes applications to this Digital Trainer role. This post plays an important role in delivering the Future Christie Programme, supporting the Trust's ambition to provide modern, digitally enabled cancer services and ensuring our workforce is confident, capable, and supported … clinical implementation of digital systems, ensuring solutions are safe, effective, and aligned to patient-centred care.The role will support staff through significant digital and service change, helping them to adapt to new technologies. A key focus will be supporting digital transformation, building digital capability, and ensuring safe deployment ...

Role Title: Service Delivery Manager Duration: 6 month initial contract Location: Barrow-in-Furness. Hybrid 3 days per week onsite Rate: TBC Umbrella inside IR35 Clearance required: Active SC Clearance and Sole UK Nationality is required Role purpose/summary Role Description: We are thrilled to announce … incredible opportunity for a highly skilled and experienced Operational Delivery Lead to join ou click apply for full job details ...