176 to 200 of 491 Service Design Jobs in the UK

what is worth solving and how and then solutionise what is worth building using technology. This is an opportunity to redefine the role of design for a world experiencing constant AI disruption. A world where human judgement, empathy, systems thinking, and creativity become the real differentiators, while AI accelerates … will own and shape the product direction, challenge weak assumptions and stay close to implementation. You will leverage your collective experience as a design practitioner in this entire journey for driving impact on the client side. You will craft ‘new ways of working‘ from a design perspective with ...

solutions that turn HR strategy into delivered outcomes. You will define the technical architecture and serve as the authoritative voice on AI and Workday design decisions across client engagements. You will carry technical leadership and advisory in HR for varied AI Architecture patterns. Working closely with HR Technology … solution, including Workday configuration and integration, data and security, governance, change management, adoption and ownership. Partner with IBM clients and industry domain experts to design AI-enabled and Workday architectures that address HR process and operating challenges. You will shape, architect, and continuously refine these solutions, partnering closely with ...

platforms, such as Sapient Bodhi. Where You’ll Make an Impact Draw on research with the consumers, customers or employees you design for to understand their jobs to be done and the tensions and unmet needs behind them. Map their journeys end to end to distil the insight that … EX. Agree with the client which to back, then define each precisely as a concept people can picture. Test the riskiest assumptions early. Use service design to blueprint how each proposition is delivered, starting with the moments that matter most. Own the engagement narrative, bringing the consumer ...

positive impact for people, businesses, and communities. The company partners with clients across various sectors to reimagine how services are delivered, using human-centered design and evidence-based methods. We typically deliver complex transformation projects within Government organisations/public sector on public facing issues spanning across multiple areas … growth in project demand we are now looking for an additional permanent Interaction/UX Designer. You will be responsible for leading user-centred design across a number of complex digital services projects, combining hands-on Interaction design, along with offering design assurance, specialist advice and related ...

assessment artefacts including dependency maps, supportability assessments, risk registers, and transition readiness reports. Identifying architectural risks, technical debt and operational dependencies that may impact service transition or ongoing support. Defining remediation actions and transition exit criteria required for service acceptance. Collaborating with client stakeholders, incumbent suppliers, and internal … delivery teams to facilitate knowledge transfer and document critical application dependencies. Supporting operational service design by documenting ownership models, escalation paths, recovery responsibilities, and support boundaries. Ensuring architecture documentation, support documentation and operational procedures are aligned and fit for managed service operations. Providing architectural governance throughout transition ...

will work with User Researchers and Frontend Developers, designing in the browser, to deliver highly user-focused and successful services. You will produce design concepts for digital services, often working to very tight deadlines, and work with Frontend Developers to implement those concepts. As an Interaction Designer you will … Work within agile delivery teams to produce and implement high-quality design concepts for digital services. Work with User Researchers to ensure all output, internal and external, is well designed and user focused. Design and deliver consistent, user focused communication material. Partner with colleagues to ensure a consistent ...

AtkinsRéalis in the United Kingdom seeks a UX Design subject matter expert to lead UX strategy across bids, proposals, and projects. You will guide interaction design, information architecture, service design, accessibility, and design systems, shaping solutions for clients. You will mentor multidisciplinary teams, manage client … relationships, ensure accessibility and usability, and promote user-centered design practices across the organisation. #J-18808-Ljbffr ...

already have all the answers, please don't apply for this role. We're looking for a Lead User Researcher to join our Design and Research team – who asks questions of us, our processes, and our clients. The key is someone who can ask the right questions … impact. You'll work closely with our clients in user-focused engagements and support us in developing long-term relationships. Who we are Our design team is a collaborative mix of service designers, researchers, UX and UI designers, working shoulder-to-shoulder with engineers, delivery managers ...

delivery of a unified digital access strategy, integrating modern CCaaS systems, AI-driven triage, and seamless Resident Single Sign-On across Hackney's entire service ecosystem. If you want to eliminate friction for residents, streamline back-office operations, and leave behind a modern, accessible digital council, this is your … channel shift strategies, single front-door models, and CRM/Portal integrations. Integrate High-Stakes Services: Seamlessly connect core digital access points with critical service lines, including Adults & Children's Social Care, Housing & Homelessness, and Domestic Abuse case management. Leverage Next-Gen Tech: Implement modern contact center technologies, including ...

Service Designer - SC Cleared Remote - with travel once a month to client side Contract: Contract Clearance: Active SC required We're looking for an experienced Service Designer to join a secure transformation programme, designing, and improving end-to-end digital services. Key experience: * Strong Service Design/UCD background * End-to-end service mapping, journey mapping, and service blueprints * Workshop facilitation and stakeholder engagement * Experience working in Agile multidisciplinary teams * Government/public sector experience desirable * GDS experience beneficial * Active SC Clearance essential ...

communication skills. Experience using tools such as JIRA, Confluence, or similar product management platforms. Ability to work effectively across multidisciplinary teams including Product, Design, Engineering, and Business functions. Experience using data and customer insights to support product decision-making. Experience working within financial services, banking, insurance, or other regulated … industries. Exposure to business change, testing, service design, or business design activities. Knowledge of GDS-style product delivery approaches and user-centred design principles. Experience supporting digital transformation or customer experience improvement programmes. Qualifications Bachelor's degree in Business, Data Science, Technology, or a related discipline. ...

building a portfolio of identity services — spanning advisory, architecture, and delivery — that meets the heightened resilience, assurance, and regulatory expectations of CNI operators. Alongside service development, you will play a central role in upskilling and training our wider consulting community to deliver identity‐based engagements confidently and consistently … will help shape the roadmap towards a Managed Identity Service offering. You will combine deep technical expertise in Identity and Access Management (IAM) with commercial acumen and a genuine passion for developing others. What you’ll be doing Practice Leadership & Strategy Own the strategic vision, roadmap, and commercial growth ...

digital workplace transformation Lead executive and senior stakeholder workshops to shape business outcomes, investment priorities, governance models, and adoption strategies Act as the senior design authority for Microsoft 365 solutions, ensuring alignment to business objectives, security requirements, compliance obligations, and user experience goals Provide technical leadership for complex programmes … including tenant consolidation, merger and acquisition activity, hybrid modernisation, and large-scale migration initiatives Advise clients on operating model, governance, service design, support readiness, and long-term platform evolution Architecture, Standards & Design Authority Produce and assure high-quality architecture artefacts including vision documents, target architectures, high-level ...

Working pattern Full-time, Compressed hours As aLead Service Transition Manager, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services are supported by the required resources necessary to operate and manage the service; deliver required levels … bridge between projects/programmes and the operation/support of the ongoing services. You will contribute to the definition of standards for service transition and continual improvement. Through excellent stakeholder management skills, you will be expected to leverage people, processes, suppliers and tooling in both ...

SFIA 2 Reports to: Cyber Security Engineer THE VACANCY: The Junior Cyber Security Engineer is a key technical resource, assisting in resolving tickets and service issues. Helping with maintenance procedures and changes where possible to ensure comprehensive, consistent and reliable service for our customers. The role may require … ensure the smooth delivery of services. Making sure that processes and procedures are as well documented as possible. To actively strive to improve the service that Cyro offers. This includes ideas to improve efficiency, reduce risk, improve working environments etc. To act as a client facing technical resource ...

careers@servisbot.com About the role We’re looking for a practical, customer‐focused and AI‐curious Business Analyst to help us design and deliver AI agent solutions for our customers. This is not a standard BA role where you simply gather requirements and pass them on. You’ll work … with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You’ll sit between customers, Customer Success, Product and Engineering. Your job will be to turn messy business problems into clear ...

Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical … expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past ...

solutions with real impact. AI is already part of how we work, evolve, and innovate every day. The Role We are seeking an experienced Service Designer to join our Strategy & Foundations team for a 6-month fixed-term contract. You will be embedded in a product program … leading dealership management software providers, collaborating closely with a talented team including a Digital Strategist, User Researcher, UX Designer, and Technical Architect. As a Service Designer, you will map end-to-end service experiences across a complex multi-product ecosystem. Your focus will be on creating service ...

products and services that could be used to improve user experiences and outcomes. Our ideal candidate has extensive experience in large-scale product-led design and development with a deep understanding of design standards, service design, and user experience. You should have a proven track record … experience, accessibility, and inclusivity, translating user needs and defined business requirements into product features and initiatives Form and facilitate cross-functional product discovery and design teams, ensuring representation by all relevant stakeholders, to achieve a balance of business, change management and technical interests, anchoring the teams to the expected ...

Service Designer - SC Cleared Remote - with travel once a month to client side Contract: Contract Clearance: Active SC required We're looking for an experienced Service Designer to join a secure transformation programme, designing, and improving end-to-end digital services. Key experience: Strong Service Design/UCD background End-to-end service mapping, journey mapping, and service blueprints Work click apply for full job details ...

fellow returners. About the job you're considering We are looking for a junior-to-mid-level Interaction Designer to join our Experience Design community. You will work as part of a multidisciplinary team to design accessible, understandable and user-centred digital products and services. Much … work supports complex government and enterprise transformation, including services for our clients. You will be supported to refresh your interaction design skills, become familiar with current design tools and ways of working, and gradually take on greater responsibility as your confidence and experience develop. Your role Depending ...

Medical Device Service Engineer – Gloucester Opportunity: Do you have experience in designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of medical device products? Do you have experience of Cloud solution products? Looking for a contract role with an exciting global pharmaceutical …/medical device company? If yes then this is the role for you. Your role as a Medical Device Service Engineer will involve designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of products and then executing the design transfer ...

leading tech consultancy in the UK is seeking a Lead Interaction Designer to drive service delivery through design in the public sector. The role involves mentoring designers and fostering effective client relationships. The ideal candidate will have strong UX, interaction, and product design skills, along with experience … guiding design processes. Benefits include a flexible benefits platform, paid counseling, and opportunities for professional growth. Applicants must be prepared for SC clearance requirements. #J-18808-Ljbffr ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You will be a leader of leaders, coaching Senior Product Managers and advocating for user-centred design across the health sector. Hippo will provide exciting opportunities to share your expertise, represent the product function at the executive level, influence senior health … wide range of internal teams, clinical experts, external partners, and senior stakeholders, successfully presenting evidence‐based business cases. Champion and embed GDS (Government Digital Service) and NHS Service standards at an organisational and portfolio level, guiding multiple products and capabilities through service assessments and complex regulatory environments. ...

Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We're looking for a Staff Conversation Designer … join in London and set the design direction for AI-powered support across Deliveroo, DoorDash and Wolt. You'll bring a strong AI fluency, technical practice, and editorial point of view to build and shape conversations powered by our LLM models: deciding what a conversation needs to say, what ...