1 to 25 of 192 Service Design Jobs in the UK

hackajob is partnering directly with Made Tech to hire for this role. Description Senior Service Designers at Made Tech are expert practitioners who specialise in understanding, designing, and improving end-to-end public services. We are looking for an expert who can operate strategically and tactically across the full … service lifecycle, from initial policy intent to digital delivery and organisational change. Success in this role means using a systemic, Service Design approach to deliver positive, measurable outcomes for citizens and the public sector. Made Tech wants to positively impact the country's future by using technology ...

Service Design & Transformation - 6-Month Contract - £500 to £550pd - Fully Remote We are seeking an experienced Service Designer to play a key role within a major transformation programme. This is an opportunity for a passionate user-centred design practitioner to shape and improve services that deliver … meaningful outcomes for users, stakeholders and the organisation. The successful candidate will lead multidisciplinary teams through discovery, service mapping, service blueprinting, prototyping and testing, helping define problems clearly before designing and validating solutions. This role is ideal for someone whose primary discipline is Service Design ...

Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‐to‐end service experiences across complex digital and organisational ecosystems. You will work in close partnership with Product Design Leads, UX/… Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability, and help set best‐practice standards ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design and eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this ...

solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver … high-quality, scalable solutions that truly matter. Role Summary The Senior Service Designer will lead the design of end-to-end services for the Discovery and subsequent phases, working at the intersection of user needs, policy intent and technical constraints. Operating at SFIA Level 5, this role requires ...

Service Designer – Bristol Location: Bristol Contract: 6 months Rate: Up to circa £65 per hour, Inside IR35 Service Designer Opportunity We are currently recruiting for an experienced Service Designer to join a high-profile programme within the aerospace and defence sector . This is an excellent opportunity … Service Designer with strong DDaT experience to work across complex, multidisciplinary environments, shaping end-to-end services and helping organisations align user needs, business objectives and technology constraints. Key Responsibilities As a Service Designer, you will: Lead service design activities across Discovery, Alpha, Beta and Live ...

Location: United Kingdom, London, EnfieldEmployment type: Full-TimeWork site: 4 days/week in-officeRole type: Individual ContributorTravel: Less than 25%Profession: Design & CreativeDiscipline: Product DesignCompany: MicrosoftOverviewAt Microsoft AI, we are inventing an AI Companion for everyone – an AI designed with real personality and emotional intelligence that's always … product, crafting world-class products that empower users and promote positive health outcomes. You'll own a key product area, driving end-to-end design from zero-to-oneResponsibilitiesShip world-class AI applications that delight consumers with an emphasis on craft, quality, trust, and positive user and societal impactOwn ...

sector clients. The business has a strong reputation and works across a broad range of sectors. This is a senior leadership hire within the design and experience function. The team designs human-centred solutions that connect customer needs with business outcomes, bringing together customer experience, user research …/UI design, supported by data and technology. The role The Head of UX is a senior leadership role responsible for leading and evolving a high-performing UX, user research and service design capability, while shaping experience-led work across digital and service ecosystems. You will ...

Need To Hold Full Right To Work In The UK- Not Suitable For Visa Holders. We're growing and looking for an experienced Service Design Manager to join our team. If you're a natural initiative-taker who thrives on solving complex challenges, brings out the best … passionate about creating exceptional customer experiences, we'd love to hear from you. You'll work alongside some of the brightest minds in digital, design, strategy, and technology to help leading Financial Services organisations reimagine how their products and services are delivered. From customer journeys and service ecosystems ...

looking for experienced SC Cleared Service Designers to support a major Central Government digital transformation programme , working across complex public-sector services within a large, multidisciplinary delivery environment. We are looking for people who can demonstrate hands-on Service Design experience within Central Government and strong knowledge … standards and principles. Key Experience Active SC Clearance Strong Central Government/Public Sector experience Proven experience working with GDS Service Standards and GDS Design Principles End-to-end Service Design experience from discovery through to delivery Current-state and future-state journey mapping Service ...

Contract Service Designer Hybrid working out Bristol HQ (Ad hoc travel per month) SC clearance is essential Up to £62 p/h Inside IR35 Short term contract (1-3 months) Are you an experienced security cleared Service Designer looking to lead the design of complex … services supporting critical missions? We are looking for a security cleared Service Designe r to join a growing UCD team, providing human-centred, evidence-based design leadership across multidisciplinary delivery teams. You will lead service design activity throughout the full DDaT lifecycle, from Discovery through ...

Role Title Business Analyst/Business Change Analyst SFIA Level Role Purpose The Business Analyst/Business Change Analyst supports the design and delivery of value-driven transformation by combining structured business analysis with practical business change and service management awareness. The role helps define business and user … needs, supports service design and transition activity, and ensures change is translated into clear requirements, workable processes and measurable service outcomes. How the Role Contributes Across Think/Plan/Do/Run Think: supports discovery, requirements gathering, baseline analysis and benefits definition, including review of current ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into … live service. Working across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations ...

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that seamlessly combine ...

Service Designer with a couple of year’s experience, post university and looking for a step up and want to work on meaningful, high-impact services used by millions of people, this is a role worth exploring. We’re looking for an Associate Service Designer to support experience … design across major public sector transformation programmes — helping teams understand user needs and design services that are simpler, more inclusive and easier to use .You’ll work as part of multidisciplinary teams, contributing to service design activities while continuing to build your skills, confidence and design ...

Role Purpose The Principal Business Analyst/Head of Business Change provides leadership for business analysis and change across programmes, portfolios or major service transformations. The role shapes how value is defined, how change is designed and how benefits are sustained in operation, ensuring a clear line of sight … from strategic intent to service performance and continual improvement. How the Role Contributes Across Think/Plan/Do/Run Think: sets the analysis and change strategy, leading definition of outcomes, benefits frameworks, strategic priorities and value propositions Plan: oversees the use of user journeys, value streams, target ...

hackajob is partnering directly with BNY Mellon to hire for this role. Vice President, User Experience - UX/Service Designer, Client & Commercial Innovation We're seeking a future team member for the role of Vice President, User Experience - UX/Service Designer, Client & Commercial Innovation to join … Strategic Partnerships, Investments & Innovation team. This role is located in London, UK. In this role, you'll make an impact in the following ways: Service design and client/business discovery Lead and support end-to-end service design across complex client and business journeys. ...

months. This role offers the flexibility of hybrid working, allowing you to balance your time between home and the office. Role: Business Analyst (Service Design) Duration: 6 Months (ext. options) Location: Warwick, Bristol, Birmingham or London (Hybrid 1 Day a Month) Rate: £550 pd (umbrella) Key Accountabilities … Facilitate Workshops: Bring together diverse stakeholders through cross-functional workshops to foster a shared understanding and align priorities. Collaborate: Work hand-in-hand with Service Design and Product teams to analyse customer feedback and craft solutions that truly address pain points. Document Requirements: Define and maintain business requirements ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract ...

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will be an advocate … needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. ...

Lead Service Designer - Police Staff - Technology - Counter Terrorism Policing HQ Salary: The starting salary is £71,121, which includes allowances totalling £3,009. The salary is broken down as £68,112 basic salary, which will increase annually until you reach the top of the scale £72,953. Plus … with partners in the MPS, leading on shaping and implementing the new DDAT strategy and developing future data capabilities. Job Summary The Lead Service Designer role provides strategic leadership to ensure services are user-centred, driving improvements in satisfaction, accessibility, and effectiveness. It champions the reduction of duplication, streamlines ...

Title: Service Architect Location: London (Hybrid - 2 days/week) Contract Rate: £650/day (Umbrella) Clearance: Active SC Clearance Required Overview An experienced Service Architect is required to lead the design, implementation, and BAU transition of an end-to-end service wrap for Low Earth … Orbit (LEO) satellite connectivity. This role will focus on transitioning fragmented deployments into a scalable, centrally governed operating model. Key Responsibilities Service Architecture: Design end-to-end service models, Service Design Packages (SDPs), service blueprints, and L1-L4 support paths aligned with ITIL ...

Contract Service Designer – Public Sector Location: Hybrid, UK-wide travel as required Contract: Contract Clearance: SC Clearance desirable Sector: Public Sector/Government The Opportunity We are looking for an experienced Service Designer to join a high-profile Public Sector project, helping to design and improve services … that make a meaningful difference to citizens and users. This is an excellent opportunity for a Service Designer who understands the complexities of designing services within the UK Government and Public Sector environment , and who can work confidently across multidisciplinary teams to turn user needs, research and business requirements ...

. Job DescriptionPre Sales Architect Role Profile and Job DescriptionThe Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...