1 to 25 of 1,041 Service Design Jobs in the UK

values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you! Job Description The Service Delivery Manager will work directly with our customer, Lincolnshire County Council (LCC), and will be onsite with them approximately 2 days per week. They will be responsible for ensuring … the effective delivery, governance, and continuous improvement of end-user computing services across LCC. The role ensures seamless IT experiences for staff and stakeholders by embedding ITIL 4 service management practices, Agile methodologies, and ITSM frameworks, while also assuring outsourced IT services and vendor performance. Operating at SFIA Level 4, this role involves service management, operational support, problem … solving, and user engagement to drive service excellence. The postholder will ensure that all end-user compute services comply with LCC’s strategic objectives, digital transformation ambitions, and best practice governance framework – ITILv4 including GDAD. The post holder will work closely with the security team to ensure compliance with GDAD and NIST CSF 2.0. This role will work closely More ❯

About The Role Hippo is recruiting for senior consultants in service design . Service designers take a holistic approach to evaluating our client's business ecosystem and lead the strategic planning for our client's services. You'll co-create new service propositions or evolve existing services and manage relationships between different groups. You're a … champion of user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. What you'll do As a senior consultant in service design , you'll be seen by the client project team and senior client stakeholders as a trusted expert in … your field. You may perform the role of a service delivery lead overseeing Hippo's project delivery team. Depending on the size, complexity, and needs of the project, you will manage various dependencies across teams and departments. You will support the team in delivering at pace by working effectively across organisational, technical, and situational boundaries and translating concepts into More ❯

Social network you want to login/join with: Service Designer (SC Cleared) - Consultant - Digital Excellence, Manchester col-narrow-left Client: Location: Manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: c4790f9229a3 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: At Capgemini Invent, we believe difference drives change. … s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical … thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical … thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end More ❯

In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services from strategy to implementation. Tangity , part of the NTT DATA Design Network, is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and … systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint. The Role As a Lead UX Designer , you'll play a pivotal role in shaping public-facing services across the UK government. You will lead end-to-end UX delivery in agile, multidisciplinary teams, ensuring that the services we design … are inclusive, accessible, and aligned with user and business needs. You will work across Discovery, Alpha, Beta, and Live phases , leading the development of digital experiences that meet GDS service standards . From mapping user journeys to producing high-fidelity prototypes, you will guide clients and teams toward evidence-based decisions. You will also help define and maintain a More ❯

network you want to login/join with: Stealth IT Consulting are currently supporting a huge player within the digital consulting world and we are looking for SC Cleared Service Designer's to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and private sector … NHS Digital, BP and Ikea). This role is mainly remote with occasional travel dependant on your client project, this will be either London, Manchester, or Glasgow. As a Service Designer, Your Role Will Include: Maximizing Value: Ensure the highest value delivery for clients, from the initial concept to the real-world implementation of service design. End-to … End Support: Guide clients through the entire service design process, from ideation and inception to solution development and testing. Championing User-Centricity: Leverage a range of tools and methods to embed design thinking and user-centred approaches. Innovative Collaboration: Work on new ideas alongside solution teams to design and develop forward-thinking products and services. Driving More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the … way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the … way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the … way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the … way from ideation and inception through to solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead More ❯

Social network you want to login/join with: Tangity, is Part of NTT DATA Design Network, with studios across the globe. We work alongside our colleagues at NTT DATA, to bring together Strategy, Technology and Design. Our aim is to create purposeful products and services that have a positive impact on people and society. We do this by … process. You will be part of a high-performing, multi-disciplinary squad using agile methodologies to deliver user-centric services. You will be responsible for ensuring our discovery and design projects are rooted in a deep understanding of users and their needs enabling us to create accessible services that reduce friction and complexity. You'll beexpected to ensure quality … innovation and creativity in how we approach all aspects of service design and how we then play those back to our stakeholders. You’ll be keen to develop your skills and contribute to the wider Tangity community. This is a full-time position based in London UK. We are a hybrid team and visit the office twice a More ❯

Hippo Birmingham, England, United Kingdom Join or sign in to find your next job Join to apply for the Lead Service Designer role at Hippo Hippo Birmingham, England, United Kingdom 4 days ago Be among the first 25 applicants Join to apply for the Lead Service Designer role at Hippo This range is provided by Hippo. Your actual … pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range About The Role Hippo is recruiting for lead consultants in service design . Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll … co-create new service propositions or evolve existing services and manage relationships between different groups. You’re a champion of user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. What You’ll Do As a lead consultant in service design More ❯

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable , DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯

THE ROLE As a hands on UX/UI & Service Designer, you will design and test user centred digital products and supporting services within our new IT function. You will plan and run research, translate insights into intuitive interfaces and end to end service journeys, and collaborate closely with engineers and product owners to ship high quality … RESPONSIBILITIES User Research & Testing Plan, conduct and analyse qualitative and quantitative studies (interviews, usability tests, surveys, analytics reviews) Communicate findings through personas, journey maps and actionable insights Interaction & Visual Design Create information architectures, user flows, wireframes, high fidelity UI and interactive prototypes in Figma Ensure designs are responsive and meet WCAG2.2AA accessibility standards Service Design Mapping Document … current and future service blueprints, highlighting backstage processes, systems and roles. Identify pain points and opportunities to streamline user and staff experiences. Design System Contribution Reuse and extend our component library; document new patterns for wider adoption Agile Delivery Collaboration Work day today with product, engineering and QA in Scrum/Kanban squads Provide clear design specifications More ❯

to support a leading technology company on a significant Public Sector programme . This is a long-term contract opportunity, ideal for a UX specialist passionate about user-centred design and experienced in working on complex, high-impact digital services. You will work closely with multidisciplinary teams to design intuitive, accessible, and user-friendly services for citizens and … will help shape how services are designed, built, and delivered, ensuring they meet the needs of users and the objectives of the public sector client. Key Responsibilities Lead the design of user experiences across digital platforms and services. Conduct user research and usability testing to inform design decisions. Translate insights and requirements into wireframes, prototypes, and high-fidelity … mockups. Collaborate with product managers, developers, content designers, and other stakeholders. Advocate for accessibility and inclusive design throughout the service lifecycle. Design and contribute to service blueprints, user journey maps, and interaction patterns. Present designs and concepts to stakeholders, including government clients. Work within agile teams to iterate and improve designs based on user feedback and More ❯

We are seeking an experienced Lead User Researcher to lead user insight generation across a multi-stakeholder digital service. This role is pivotal in ensuring that service and product design decisions are grounded in evidence about real user needs, behaviours, and contexts. You will work in close collaboration with service designers, product managers, developers, and content designers … to shape a user-centred service that is accessible, inclusive, and valuable to diverse user groups across both public and private sectors. Key Responsibilities 1. Research Planning and Execution Design, manage, and deliver an end-to-end user research strategy across discovery, alpha, beta and live stages. Select appropriate research methodologies (e.g., contextual inquiry, depth interviews, usability testing … Analysis and Insight Synthesis Analyse qualitative and quantitative data to identify key user needs, pain points, behaviours, and workflows. Develop actionable user insights, prioritised by impact and mapped to service components. Build and maintain personas, needs statements, and journey narratives that evolve over time. Clearly document and present research findings through playbacks, slide decks, personas, and journey maps. 3. More ❯

In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services from strategy to implementation. Tangity , part of the NTT DATA Design Network, is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and … systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint. The Role As a Lead User Researcher at Tangity, you'll play a critical role in shaping meaningful, accessible public services that deliver lasting value to users. You'll lead research initiatives across the full delivery lifecycle-helping agile teams … on real user needs. You will work autonomously, collaborating with designers, BAs, developers, and product managers to ensure evidence drives decisions at every stage. You'll also contribute to service strategy, guide team ways of working, and foster a user-first mindset across the wider project and client organisation. What you'll be doing: Plan, lead, and deliver user More ❯

Role Summary: We are seeking a Lead Service Designer to guide the end-to-end service design of a complex, multi-stakeholder digital platform. This role will be responsible for understanding and mapping user journeys across multiple actors, aligning digital and operational touchpoints, and ensuring that the service is cohesive, intuitive, and accessible to all users. … Working at the intersection of user research, product strategy, and technical delivery, the Lead Service Designer plays a pivotal role in shaping how the service delivers value to its users and stakeholders. Key Responsibilities 1. Service Blueprinting and Experience Mapping Design, document, and evolve service blueprints, mapping the user experience across digital and offline channels. … Ensure that service journeys account for diverse user roles (e.g. administrators, regulators, external partners, internal analysts). Align front-stage (user-facing) and back-stage (operational and system) processes in ways that enable a seamless user experience. 2. User Journey Optimisation Analyse existing “as-is” journeys (based on prior discovery or alpha research) to identify pain points, redundancies, and More ❯

Role Summary: We are seeking a Lead Service Designer to guide the end-to-end service design of a complex, multi-stakeholder digital platform. This role will be responsible for understanding and mapping user journeys across multiple actors, aligning digital and operational touchpoints, and ensuring that the service is cohesive, intuitive, and accessible to all users. … Working at the intersection of user research, product strategy, and technical delivery, the Lead Service Designer plays a pivotal role in shaping how the service delivers value to its users and stakeholders. Key Responsibilities 1. Service Blueprinting and Experience Mapping Design, document, and evolve service blueprints, mapping the user experience across digital and offline channels. … Ensure that service journeys account for diverse user roles (e.g. administrators, regulators, external partners, internal analysts). Align front-stage (user-facing) and back-stage (operational and system) processes in ways that enable a seamless user experience. 2. User Journey Optimisation Analyse existing “as-is” journeys (based on prior discovery or alpha research) to identify pain points, redundancies, and More ❯

sets thefoundation for delivering our full suite of capabilities. Job Description Job Title: Lead ServiceDesigner Role Summary: We are seeking a Lead ServiceDesigner to guide the end-to-end service design of a complex, multi-stakeholderdigital platform. This role will be responsible for understanding and mappinguser journeys across multiple actors, aligning digital and operationaltouchpoints, and ensuring that the … service is cohesive, intuitive, andaccessible to all users. Working at the intersection of user research, productstrategy, and technical delivery, the Lead Service Designer plays a pivotalrole in shaping how the service delivers value to its users and stakeholders. Requirements Key Responsibilities 1. Service Blueprinting andExperience Mapping Design, document, and evolve service blueprints,mapping the … user experience across digital and offline channels. Ensure that service journeys account for diverseuser roles (e.g. administrators, regulators, external partners, internalanalysts). Align front-stage (user-facing) and back-stage(operational and system) processes in ways that enable a seamless userexperience. Analyse existing "as-is" journeys (based on priordiscovery or alpha research) to identify pain points, redundancies, andinefficiencies. Design More ❯

of sectors including Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy to name a few! About the role: We are looking to expand our established User-Centred Design (UCD) team with an experienced Senior/Lead Service Designer to help design and deliver complex, user-centred, and inclusive services that solve challenging public sector problems. … As a Senior/Lead Service Designer, you will collaborate closely with the wider UCD team in our multi-disciplinary environment to create end-to-end services that prioritise user needs, accessibility, and client goals. Your work will deliver genuine value and impact daily. You will play an active role in our design community of practice, facilitating feedback … sessions and using your expertise to mentor and coach colleagues. You'll also drive best practices internally, setting the strategic direction for our service design practice as we continue to strive for excellence. Role Responsibilities: Lead service design across private and public sector projects, ensuring user-centred solutions that align with both user needs and business More ❯

As a hands on UX/UI & Service Designer, you will design and test user centred digital products and supporting services within our new IT function. You will plan and run research, translate insights into intuitive interfaces and end to end service journeys, and collaborate closely with engineers and product owners to ship high quality solutions. KEY … RESPONSIBILITIES User Research & Testing Plan, conduct and analyse qualitative and quantitative studies (interviews, usability tests, surveys, analytics reviews) Communicate findings through personas, journey maps and actionable insights Interaction & Visual Design Create information architectures, user flows, wireframes, high fidelity UI and interactive prototypes in Figma Ensure designs are responsive and meet WCAG2.2AA accessibility standards Service Design Mapping Document … current and future service blueprints, highlighting backstage processes, systems and roles. Identify pain points and opportunities to streamline user and staff experiences. Design System Contribution Reuse and extend our component library; document new patterns for wider adoption Agile Delivery Collaboration Work day today with product, engineering and QA in Scrum/Kanban squads Provide clear design specifications More ❯

As a hands on UX/UI & Service Designer, you will design and test user centred digital products and supporting services within our new IT function. You will plan and run research, translate insights into intuitive interfaces and end to end service journeys, and collaborate closely with engineers and product owners to ship high quality solutions. KEY … RESPONSIBILITIES User Research & Testing Plan, conduct and analyse qualitative and quantitative studies (interviews, usability tests, surveys, analytics reviews) Communicate findings through personas, journey maps and actionable insights Interaction & Visual Design Create information architectures, user flows, wireframes, high fidelity UI and interactive prototypes in Figma Ensure designs are responsive and meet WCAG2.2AA accessibility standards Service Design Mapping Document … current and future service blueprints, highlighting backstage processes, systems and roles. Identify pain points and opportunities to streamline user and staff experiences. Design System Contribution Reuse and extend our component library; document new patterns for wider adoption Agile Delivery Collaboration Work day today with product, engineering and QA in Scrum/Kanban squads Provide clear design specifications More ❯

Lead UX Designer – User-Centred Design & Digital Experience 📍 Bristol (Hybrid: 2 days remote per week) 💼 Permanent | Excellent salary & full benefits We’re partnering with a major UK organisation to recruit a Lead UX Designer to help evolve their user-centred design capability and ensure that every digital product is built around real customer needs. This is a business … department — it’s at the core of how products are imagined, tested and delivered. You’ll join an experienced and collaborative UX team, taking a lead role in driving design standards, influencing stakeholders, and mentoring the next generation of designers. The Role Lead and influence the adoption of User Centred Design (UCD) across multiple product teams. Drive continuous … improvement of design methodologies, tools, and processes. Build trust-based relationships with senior stakeholders and advocate for customer-centric design. Facilitate ideation, prototyping, and user testing to co-create effective solutions. Present complex customer insights through journey maps, personas, flows and service blueprints. Champion accessibility standards, applying WCAG 2.2 to ensure inclusive design. Collaborate closely with Service More ❯

About The Role Hippo is recruiting for senior consultants in UX design . UX designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that … information to inform their design decisions. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from UX design. As a senior consultant in UX design , you'll already be an expert in your field. You'll also be a leader … of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to develop as a leader. Please note, we are looking for candidates who are looking for growth at this level (senior), therefore the advertised salary band is the lower end of More ❯