1 to 25 of 109 Service Design Jobs

good energy. We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. As part of a lean Digital start-up team, you'll be wearing multiple … hats. While your primary responsibility is to lead E2E service design strategy and implementation, you'll also need to pivot to UX/UI design tasks when necessary. The ability to switch between roles seamlessly is critical in this fast-paced, ever-changing environment. Key day-to … day responsibilities: Lead and execute E2E service design projects, focusing on both offline and online customer touch points, while aligning with business objectives Conduct comprehensive customer research to understand the customer journey, identifying gaps and opportunities for enhancement in both offline and online experiences Create service blueprints more »

good energy. We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. As part of a lean Digital start-up team, you'll be wearing multiple … hats. While your primary responsibility is to lead E2E service design strategy and implementation, you'll also need to pivot to UX/UI design tasks when necessary. The ability to switch between roles seamlessly is critical in this fast-paced, ever-changing environment. Key day-to … day responsibilities: Lead and execute E2E service design projects, focusing on both offline and online customer touch points, while aligning with business objectives Conduct comprehensive customer research to understand the customer journey, identifying gaps and opportunities for enhancement in both offline and online experiences Create service blueprints more »

good energy. We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. As part of a lean Digital start-up team, you'll be wearing multiple … hats. While your primary responsibility is to lead E2E service design strategy and implementation, you'll also need to pivot to UX/UI design tasks when necessary. The ability to switch between roles seamlessly is critical in this fast-paced, ever-changing environment. Key day-to … day responsibilities: Lead and execute E2E service design projects, focusing on both offline and online customer touch points, while aligning with business objectives Conduct comprehensive customer research to understand the customer journey, identifying gaps and opportunities for enhancement in both offline and online experiences Create service blueprints more »

Job: Service Designer Salary: Up to £55k + excellent benefits package (medical and life assurance) Job Type: Permanent/Full time Location: Remote - occasional travel to client site as/when required I'm working with a global digital transformation consulting firm, looking for Service Designers to work … on exciting digital projects, across the UK, within the public sector. As a Service Designer, you will be joining a growing and exciting community who are continually sharing knowledge and expertise. They are passionate about user-centred design, critical thinking, problem solving and designing and building digital services … to travel to client locations. What you'll do: Maximise the value delivered to clients right from the inception to real life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services. This process more »

Role Title: Service Design and Transition Manager Duration: 6- 12 months Location: Remote Rate: £567 per day- Umbrella only SC CLEARED ACTIVE REQUIRED Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address … of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary We are looking for individuals with a background in Service Management, and experience of successful Service Design and Transition. SDTMs will design and document new services. They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. SDTMs will ensure that projects transition to live service in a safe more »

Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be … tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end journeys and value streams. Experience of performing a service design role within an enterprise wide service management environment within Education or public sector or similar more »

role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. ROLE: Service Designer LOCATION: Remote (UK) CLEARANCE: Eligable for SC Clearance Role Overview: As a Service Designer at Amber Labs, you will play a pivotal … role in shaping the service offerings provided to our clients. You will be responsible for translating client requirements into actionable designs, ensuring seamless access, fulfillment, and support for end users. Your expertise will be crucial in navigating complex service chains, where responsibilities are distributed across multiple domains of … control and various service providers. Key Responsibilities: Collaborate with clients to understand their requirements and translate them into comprehensive service designs. Design service offerings to ensure accessibility, fulfillment, and support for end users. Work in tandem with internal and external stakeholders to integrate services into disaggregated more »

Senior Service Designer | Public Sector Consultancy | £70,000-£80,000 + bonus | Remote in the UK Digital Gurus are partnered with a people focused, public sector consultancy who due to exceptional work and a rapidly growing client base, are continuing to grow the UCD team! We're looking to … speak with experienced Senior Service Designers to join their motivated team. Your work will be focused within the public sector, working on transformation projects, all with a focus for the greater good. You'll also have the unique opportunity to work on the largest environmental/green tech/… expect - Supporting digital transformation programmes predominantly within the public sector, but also an opportunity to grow your skills within the private sector! Setting the service design direction across the full software delivery lifecycle. Coordinating, planning and leading service design activities across a fantastic range of clients more »

role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. ROLE: Service Architect LOCATION: Remote (UK) CLEARANCE: Eligable for SC Clearance We are seeking a skilled Service Architect to join our dynamic team. As a … Service Architect, you will play a pivotal role in understanding and interpreting client requirements, and translating them into comprehensive service solutions. Your expertise in client engagement, service design, and ITIL practices will contribute to the seamless delivery of our services to clients across various sectors. Responsibilities … directly with clients to gather and understand their requirements, and translate these into clear statements of need. Utilize your expertise in technology solutions to design service bundles tailored to meet the needs of end-users, particularly in desktop and cloud services. Design service delivery, support, and more »

SC Cleared Service Designer – London/Glasgow – 12 months Digital Services, Data Gathering, Workshops, Analysis, Agile/Lean, JIRA, Confluence, GDS An opportunity has arisen working within Central Government for an SC Cleared Service Designer on an initial 12 month contract starting asap. The Service Designer will … engage with cross-functional teams to visualize and define new user journeys and service processes using service design methodologies as well as Own service design templates and maps throughout the product lifecycle. In additional you will continuously assess and optimize processes, support product approval and … is a mandate to be in office once per week my client is open to discussions around further flexibility where it is required. Skills: Service design experience including workshops, prototyping and communicating complex processes clearly. Using research and data to inform design. Visualization tools. Cross-functional collaboration. Working more »

summary this key appointment will be responsible for management and co-ordination of the three key business development functions 1. Pre-Sales support and service design Working closely with the sales functions and SAP Digital Core business, responsible for the management, co-ordination and oversight for the preparation … and delivery of sales support including RFP responses, proposal preparation, solution design, service estimates, commercial governance, system demonstrations, client engagement and client presentations throughout the sales lifecycle. 2. Refinement ‘Go-to Market’ (GTM) strategy and approach Consulting and collaborating with both key stakeholders, our sales teams and our … for leading, refining and evolving our SAP Financials GTM strategy (targeting both upper mid-Market and the lower large Enterprise market spaces) via our service portfolio and propositions to include ‘Fit4Future’ advisory services, service packages, innovations, service assets and ‘Run Better’ packages 3. Solution Advisory delivery Lead more »

Service Assurance Analyst Manchester £36,024 - £44,263 dep on exp Full-time – Fixed Term (24 Months) Job Description: We are currently recruiting for a Service Assurance Analyst who will co-ordinate an end to end Service Assurance (Service Design and Transition) process. Working closely … with Project and Operational Teams you will ensure that new and changed IT Services have a complete Service Design Package that meets agreed Service Transition and Operational Readiness measures including creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models … Disaster Recovery plans, and the completion of knowledge transfer. You will have experience co-ordinating/managing Service Design and Service Transition activities for new and changed services whilst collaborating with multiple stakeholders to successfully onboard new and changed solutions delivered into the production environment. You will more »

Ofgem to ensure safe, affordable, sustainable energy for UK consumers and contribute to the Net Zero transition. Our expanding team offers new roles in Service, User, and Interaction Design with learning opportunities in the DDaT field. Enjoy hybrid working flexibility and impact energy solutions in a dynamic setting. … implementation of government schemes aimed at achieving policy outcomes that support the Net Zero initiative. The chosen candidate will collaborate extensively with user-centred design peers and multidisciplinary digital delivery teams. Additionally, the senior interaction designer will play a pivotal role in aiding the development of Ofgem's interaction … design community. This involves offering leadership, mentorship, and support to less experienced designers. As a senior designer, your role will involve collaborating with Product Managers and Service Owners to evolve design concepts. You will be responsible for setting the direction and ensuring the quality of design more »

Service Assurance Analyst Fixed Term Contract for 24 months Based on site in Manchester Salary Pay IT Services at our institution is a dynamic and agile department committed to delivering exceptional customer service and quality solutions. The Role: We are seeking a skilled individual to coordinate an end … to-end Service Assurance process, encompassing Service Design and Transition. Collaborating closely with Project and Operational Teams, you will ensure that new and modified IT Services possess comprehensive Service Design Packages and meet agreed Service Transition and Operational Readiness criteria. This involves crafting artifacts … such as runbooks, configuring ITIL service support processes, establishing support and RACI models, devising Disaster Recovery plans, and facilitating knowledge transfer. The Ideal Candidate: We are looking for someone who can demonstrate: - Proven experience in coordinating/managing Service Design and Service Transition activities for new more »

Prestigious opportunity for a Service Assurance Analyst to join our pioneering Digital transformation. Co-ordinating an end to end Service Assurance (Service Design and Transition) process. You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer. If you possess a combination of some … of the following skills, then LETS TALK! Experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of Availability Management more »

scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. PA. Bringing Ingenuity to Life. Job Description Digital Design at PA We are a vibrant service and product design community of experts, with deep specialist practitioner skills across all parts of … the design spectrum – covering research, design strategy and service design, UX/UI and IA, through to content, prototyping and movement. We display a generalist attitude; an understanding of the whole design process, and can easily navigate, communicate and practice the full spectrum. We are … passionate about the possibilities for innovation between Strategy, Design and Front End. We're embedded in mixed discipline teams, are militantly collaborative and believe in continual learning and supportive peer review. The Role As our Lead Designer, you will act as visionary, leading the evolution of design best more »

Join a world-renowned aerospace and defence organisation as a Design Engineer in Samlesbury, 2-3 days per week Would you like to join a global aerospace and defence organisation? Do you want to work as part of an organisation protecting people and maintaining maximum national security? Due to … a drive for greater success, this advanced manufacturing business is currently searching for a Design Engineer to add to their talented, hardworking team in Samlesbury on an initial 12 month contract. Striving for innovation and creativity you can ensure no two days will be the same. This role will … to not only work for a prestigious, advanced organisation, but to gain skills and knowledge you won't find anywhere else. The Role Senior Design Engineer you will be able to develop current and next generation aircraft products and technologies, numerous opportunities exist for those interested in the challenges more »

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually … sharing knowledge and expertise. We are all passionate about user-centered design, critical thinking, problem-solving, and designing and building digital services and products. Working with our client would give you opportunities to develop and grow, working with major clients in both public and private sectors. Our offices are … working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Designer - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

and addressing business and user challenges through technology development. Your responsibilities will involve collaborating closely with users, stakeholders, and Scrum development teams to research, design, and deliver digital experiences for prestigious clients. You'll engage with end-users and customer communities to gather insights, create prototypes, and solicit feedback … on designs. Experience : Experience applying a User-Centric Design approach to digital and software projects, involving close collaboration with end-users and stakeholders. Proficiency in producing high-quality UX outputs including Personas, Journey Maps, Blueprints, and Site Maps/IA. Proficiency in creating wireframes, functional specifications, and interactive prototypes … needs, and effectively communicating findings to client stakeholders. Ability to work effectively in multi-disciplinary teams and with end-users to understand, research, and design digital solutions. Desirable : Experience with GDS (Government Digital Services). Knowledge in one or more of the following areas: Information Architecture, Service Design more »

and addressing business and user challenges through technology development. Your responsibilities will involve collaborating closely with users, stakeholders, and Scrum development teams to research, design, and deliver digital experiences for prestigious clients. You'll engage with end-users and customer communities to gather insights, create prototypes, and solicit feedback … on designs. Experience : Experience applying a User-Centric Design approach to digital and software projects, involving close collaboration with end-users and stakeholders. Proficiency in producing high-quality UX outputs including Personas, Journey Maps, Blueprints, and Site Maps/IA. Proficiency in creating wireframes, functional specifications, and interactive prototypes … needs, and effectively communicating findings to client stakeholders. Ability to work effectively in multi-disciplinary teams and with end-users to understand, research, and design digital solutions. Desirable : Experience with GDS (Government Digital Services). Knowledge in one or more of the following areas: Information Architecture, Service Design more »