Audio Video Support Lead
- Hiring Organisation
- CYNET SYSTEMS
- Location
- Santa Clara, California, United States
- Employment Type
- Permanent
- Salary
- USD Hourly
refresh forecasting for AV equipment. Ensure accurate records of AV inventory, configurations, warranties, and maintenance history. Ensure adherence to IT security, compliance, and change management standards. Review and approve documentation, incident reports, and post-event reviews. Required Qualifications: 15+ years of experience in AV/UC support, including 6+ … they relate to AV and UC. Experience managing vendors, projects, and service-level agreements. Strong verbal and written communication skills, leadership, and stakeholder management abilities. Preferred Qualifications: Certifications such as CTS, Cisco (CCNA/CCNP Collaboration), or Microsoft Teams certifications. Experience with ITSM tools (e.g., ServiceNow) and room ...