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track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist … abilities. Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential. • Microsoft Certified ...

must hold active SC or NPPV3 clearance and have experience supporting: VMWare infrastructure, Microsoft Server 2022 (including services like Active Directory and DNS), Microsoft Windows 11 desktops, and third-party applications. Cloud knowledge (Azure or AWS) Updating and maintaining Anti-Virus software, Basic networking functionalities, Backup Management Experience working ...

Azure Virtual Desktop Exchange on-prem to Exchange Online/hybrid Exchange Azure cost management Public sector, policing or secure environment experience Active Directory, Windows Server and broader Microsoft infrastructure experience ...

Azure Virtual Desktop Exchange on-prem to Exchange Online/hybrid Exchange Azure cost management Public sector, policing or secure environment experience Active Directory, Windows Server and broader Microsoft infrastructure experience ...

involves close collaboration with internal teams to ensure services remain secure, stable and highly available across both on-premise and cloud environments. Essential: Strong Windows Server administration experience including IIS, Failover Clustering and Microsoft NLB Experience supporting Microsoft Entra ID/Microsoft 365 technologies including Exchange Online, Intune, Defender ...

Cabling and data patching Comms room and comms cabinet setup Meeting room and AV/collaboration technology setup Microsoft Azure and Microsoft 365 environments Windows Server and Active Directory Microsoft Intune and endpoint management Good understanding of: LAN/WAN networking TCP/IP, DHCP, DNS, and wireless networking ...

Looking For 3+ years' experience in a similar IT support role MSP or customer-facing environment experience Strong knowledge of Microsoft technologies: 365, Azure, Windows, AD, Server OS Solid networking fundamentals and firewall experience Familiarity with virtualisation (VMware/Hyper-V) and backup solutions (Veeam) Cyber security awareness: firewalls ...

fantastic opportunity to take your career forward. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Basic networking knowledge including DNS, DHCP, VPNs, and firewalls Experience troubleshooting cloud and infrastructure environments Strong communication and customer-facing skills ...

Copilot), and workplace innovation Technology Environment Microsoft 365 (E5 ideally) Intune/Endpoint Manager/Autopilot Entra ID (Azure AD) Microsoft Defender & security stack Windows 10/11 & mobile device management Collaboration tools (Teams, SharePoint Online) Exposure to DEX tooling (e.g. Nexthink, Lakeside, ThousandEyes) is a strong advantage What ...

systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding ...

during pre-sales engagements Keeping up to date with emerging technologies and vendor solutions Tech environment: Microsoft Azure Microsoft 365 VMware/Hyper-V Windows Server Active Directory/Entra ID Networking (LAN/WAN/VPN/Firewalls) Backup & DR solutions Hybrid cloud environments Storage & virtualisation technologies What ...

surrounded by talented technical professionals, this is an opportunity not to miss. Required Skills: Strong experience supporting infrastructure environments Experience with Microsoft 365, Windows Server & Active Directory Knowledge of cloud platforms such as Microsoft Azure Good networking experience including DNS, DHCP, VPNs, switching, and firewalls Experience supporting virtualized environments ...

provide technical guidance to team members and act as an escalation point for complex issues Essential Skills & Experience: Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity ...

following firewalls, VLANs, VPNs, DNS, DHCP, and Wi-Fi Current commercial knowledge of supporting/administering Microsoft Servers, Active Directory, Group Policy, Windows 11 If this sounds like your next career move, our client offers an excellent salary and benefits package, including a market-leading pension and bonus. Senior ...

managing MSPs, third-party technology suppliers, contracts, budgets, and commercial negotiations. Broad technical knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site ...

hands-on with a broad technology stack, this role offers the opportunity to make real impact in a high-assurance setting. Strong background in: Windows Server (2016+) administration RedHat OpenShift Linux distributions (CentOS/RedHat/Ubuntu) End-user device provisioning and hardening (eg, Autopilot) Single Sign-On concepts ...

team that genuinely values innovation, technical growth, and continuous improvement. Required Skills: Strong experience supporting infrastructure and cloud environments Experience with Microsoft 365, Windows Server & Active Directory Knowledge of cloud platforms such as Microsoft Azure Good networking knowledge including DNS, DHCP, VPNs, switching, and firewalls Experience supporting virtualized ...

system improvements The Person Proven experience in an IT support or service desk role, specifically within an IT Managed Services environment Strong knowledge of Windows OS, Microsoft 365, and Active Directory Holder of a current Microsoft certification (365, Azure etc.) Strong knowledge of networking (DNS, DHCP, VPN, TCP/ ...

ensure compliance. Contribute to continual assessment and refinement of service quality, delivery, SLAs, and internal processes. About you: IT Infrastructure & Systems Experience with Windows Server administration (on prem, hybrid, virtual). Virtualisation technologies: Hyper V, VMware. Backup solutions: e.g., Veeam, Datto, Acronis. Domain hosting, web hosting and platform management ...

business needs What We're Looking For Strong background in a senior ICT/infrastructure role Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune) Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP Experience managing service management tools (e.g. Jira Service Management or similar) Understanding ...

tasks required by management PERSON SPECIFICATION: Strong experience in infrastructure support or systems administration Good working knowledge of Microsoft 365, Azure AD, Intune and Windows Understanding of cyber security fundamentals (MFA, endpoint protection, patching, access control) Experience monitoring performance, availability and capacity Strong analytical and problem-solving skills Knowledge ...

experience in an IT role, with at least 2 years in a relevant project delivery/installation capacity. Microsoft 365 and Azure Cloud Platforms Windows Operating Systems and Server environments (Active Directory, Group Policy, DNS, DHCP, etc.) Networking (firewalls, routers, switches, VLANs, VPNs etc) Virtualisation technologies (Hyper-V, VMware ...

essential) Intune – device compliance, Autopilot, app deployment Azure – tenancy management, identity, core services Networking – routing, switching, VLANs, VPNs Firewalls (WatchGuard ideally, but not essential) Windows Server, Active Directory, Group Policy, Entra ID Solid understanding of TCP/IP, DNS, DHCP Experience leading infrastructure or cloud projects ...

occasional out-of-hours work to support project delivery About You: Proven experience in an IT support or IT engineering role Strong knowledge of Windows desktop and server operating systems Experience with SQL is essential Experience with Microsoft 365, Active Directory, Group Policy, and network troubleshooting Experience installing ...

documentation Escalating complex issues when required What We're Looking For Previous IT Helpdesk, Service Desk or similar IT support experience Strong knowledge of Windows 11, Microsoft Office and user support Excellent communication and problem-solving skills A customer-focused approach and attention to detail Ability to prioritise workloads ...