126 to 150 of 1,047 Remote Customer Experience Jobs

looking for a Arabic Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Arabic and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering … exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role ...

looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering … exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role ...

looking for a Spanish Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Spansish and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering … exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role ...

Title: Complex Product Support Manager (SaaS) Department: Customer Value and Success Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contact Type: Full time, permanent Salary: up to £50,000 Tes is a global Edtech leader, on a mission to empower schools and educators … associates & specialists, working closely with our product development & engineering teams, internal stakeholders, and external partners to identify and resolve product-related issues, improving overall customer satisfaction and loyalty. Key Responsibilities: Lead a team of complex product support professionals, providing guidance, coaching, support, and mentorship to ensure excellent customer ...

Senior Digital Analyst - Bradford Senior Digital Analyst with excellent e-commerce retail/B2C customer digital analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics ...

Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly … Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security ...

Account Executive - SAP Academy for Customer Success - UK (Hybrid) We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce … Supply Chain Management (SCM) – Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. SAP Customer Experience (CX) – Knowledge of e-commerce, sales, customer service, and marketing processes. SAP Business Transformation Management (BTM) – Knowledge in Business Process Management/Business Process Automation applications. ...

Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally … days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience ...

Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally … days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience ...

automation to amplify our impact. What We’re Looking For Lightning AI is looking to hire AIPlatform Support Engineers to join our EMEA Customer Experience team, supporting ML engineers running large-scale training and inference workloads across cloud infrastructure, Kubernetes, and GPU platforms in production environments. This role … able to provide visa sponsorship for this role at this time.* What You’ll DoWork Directly With ML Engineers Partner directly with customer engineering teams running training and inference workloads in production Help customers diagnose and resolve complex distributed systems and ML infrastructure issues Act as a technical advisor ...

exciting Sales Enablement Manager opportunity with a growing B2B SaaS business is looking for a commercially minded professional to optimise customer journeys, improve lead conversion and enhance sales effectiveness through automation, analytics and process improvement. Hybrid working 1 day per week in the office - Horsham 9-month Fixed Term … Contract Start date: ASAP Salary: £60,000 + bonus The Job As the Sales Enablement Manager , your responsibilities will include: Analysing customer trial journeys to identify drop-off points and opportunities to improve conversion rates. Building and optimising automated customer journeys across CRM and customer engagement platforms. ...

62430Job Function: EngineeringPosting Start Date: 16/09/2026Posting End Date: 28/09/2026Division: UK BusinessJob Location: GBR BT Customer Site, GBR Derby - Rolls RoyceAdvertised Salary: Competitive Salary + Great BenefitsJob Req ID: 62430Posting Date: 16/09/2026Function: Security & Network EngineeringLocation: DerbyAbout the roleThe … Line Security Specialist will provide lead technical support and great customer experience on complex security issues and projects – being connected and clear with customer representatives or vendors and directing other support staff where appropriate, during an exciting time within the business.Working into Bespoke Operations, onsite ...

what makes us unique. Product Success Partner (U4 Financials) At Unit4, our Product Success Partners (PSPs) bring deep product expertise into the customer journey, helping customers unlock more value from their Unit4 Financials solutions through Success4U. Working alongside Customer Success Managers, PSPs turn product capability into measurable business … outcomes by driving adoption, optimisation, and value realisation across finance processes. What you'll do Partner with Customer Success Managers (CSMs) to shape and evolve customer Success Plans, linking business objectives to product adoption, process optimisation, and measurable value. Use deep knowledge of Unit4 Financials to identify adoption ...

owners recognise and trust, which is what turns a strong first purchase into a long relationship. Our team is vibrant, fast moving and customer obsessed. High performers are valued here and they're rewarded, which makes this the ideal place for an ambitious, hardworking animal lover who wants … help us create digital experiences that don’t just look great – they perform. You’ll work across multiple areas of the PetLab Co. customer journey, from our organic e-commerce site and customer account portal through to cold acquisition funnels and landing pages. You’ll join a highly ...

business growth. Provide confident, senior-level representation in client meetings, workshops and pre‐sales environments. Key Skills 2+ years of HubSpot 3+ years experience in a digital agency/consultancy or a consulting/specialist role working with internal or external clients throughout the whole process (consulting, solution building … implementation and training). Solid knowledge and experience administering the HubSpot platform including custom objects; HubSpot APIs & integrations with other platforms (essential) Working with development teams to create bespoke solutions Experience onboarding and or managing complex HubSpot installations running HubSpot Enterprise CRM Suite Experience working with ...

lead the Mainstream Claims department taking overall responsibility for key deliverables (OKRs and EKPIs) on an annual basis. Lead and deliver an excellent claims customer experience in an omni-channel environment. Work closely with ExCo, as well as other senior business leaders, to support the delivery … Chief Claims Officer and ExCo, delivering the Claims Strategy to transform claims operations at MIB and future proof the organisation ensuring Rebuilding Lives has customer satisfaction at its core. Manage risks & issues that pose a threat to the successful outcome of successful claims delivery including accountable ownership ...

where you can create, innovate, and help transform airport travel. About the role We're looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across MAG airports. This role will focus … digital customer journey across key touchpoints including the Manchester, Stansted and East Midlands Airport websites, alongside associated passenger information and self-service experiences. You'll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with customer ...

clients. Build and update both HubSpot and external dashboards/reports using HubSpot data where required. Key Skills 2+ years of HubSpot 3+ years experience in a digital agency/consultancy or a consulting/specialist role working with internal or external clients throughout the whole process (consulting, solution … building, implementation and training). Solid knowledge and experience administering the HubSpot platform including custom objects; HubSpot APIs & integrations with other platforms (essential) Working with development teams to create bespoke solutions Experience onboarding and or managing complex HubSpot installations running HubSpot Enterprise CRM Suite Experience working with ...

clients. Build and update both HubSpot and external dashboards/reports using HubSpot data where required. Key Skills 2+ years of HubSpot 3+ years experience in a digital agency/consultancy or a consulting/specialist role working with internal or external clients throughout the whole process (consulting, solution … building, implementation and training). Solid knowledge and experience administering the HubSpot platform including custom objects; HubSpot APIs & integrations with other platforms (essential) Working with development teams to create bespoke solutions Experience onboarding and or managing complex HubSpot installations running HubSpot Enterprise CRM Suite Experience working with ...

Microsoft Dynamics 365 Customer Service Functional Consultant Contract: 6–12 Months IR35: Inside IR35 Location: Hybrid – York or London We are looking for an experienced Microsoft Dynamics 365 Customer Service Functional Consultant to join a high‐profile project delivering and optimising customer service solutions using Microsoft Dynamics … 365. Working closely with business stakeholders, you will play a key role in gathering requirements, designing functional solutions, and configuring Dynamics 365 Customer Service to improve customer experience, operational efficiency, and agent productivity. Key Responsibilities Lead the functional design and configuration of Microsoft Dynamics 365 Customer ...

merchandising strategies that drive real results? Are you excited by the challenge of delivering the right products at the right time to enhance the customer experience? Can you leverage your creativity and strategic mindset to optimize product assortments and align them with customer demand? Are you ready … sustainable business performance. As a Senior Merchandiser Coordinator at Optimum Nutrition, you will develop and execute strategic product assortments to enhance the online shopping experience and drive ecommerce revenue across the EMEA region. You will manage product assortments on our digital platforms using merchandising tools and systems to ensure ...

with one of Europes most successful direct-to-consumer brands. A genuine category leader. A business that's become the benchmark across Europe for customer experience, product innovation and growth. They're scaling fast, investing heavily in Product and Design, and looking for a Senior Product Designer … wants more than another feature factory role. You'll be solving meaningful customer problems, influencing strategy, shaping experiences used by thousands of customers and helping define what world-class looks like across web and mobile. This is the kind of role where: ✅ Your ideas are listened to ✅ Research actually ...

lead the global capability that enables Aurora’s commercial organisation to scale effectively and predictably. Aurora has grown quickly across regions, products and customer segments. The next phase requires greater consistency in commercial process, clearer performance insight and stronger operating discipline to achieve £200k-£300k ARR by 20230. This … remit to grow and own the operating architecture supporting commercial planning, forecasting, pipeline management, performance insight, process governance and technology enablement across the customer lifecycle. You will work closely with Sales, Account Management, Marketing, Finance and Technology leaders to create consistent global standards and greatly influence the commercial success ...

About the Team The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with the company continuously, resulting in high retention and expansion rates. About … company is looking to hire a Head of CSM for DACH. In this role you will lead and coach a team of highly experienced Customer Success Managers and you will report to the Head of Customer Success EMEA. Next to managing this team, you will work closely with ...

+ Benefits Full-time, Permanent We are recruiting an experienced Lead Data Engineer to take ownership of the development of a business-wide Single Customer View (SCV) and help shape the organisation’s wider data architecture. This is a high-impact role for someone who enjoys solving complex data … problems and wants to see their work directly influence customer experience, marketing, commercial strategy and business decision-making. You will bring together customer and audience data from multiple platforms to create a single, trusted and actionable view of customers and prospects. Key responsibilities will include: Designing ...