226 to 250 of 1,046 Remote Customer Experience Jobs

development. We are looking for someone who can combine strong Shopify development expertise with commercial awareness and a clear understanding of the online customer journey. Working closely with the Head of Ecommerce, you will help transform commercial ideas and objectives into effective, high-performing ecommerce solutions. You will … encouraged to use your experience to suggest improvements, identify the most appropriate technical solutions and constructively challenge ideas where necessary. The focus will be on creating websites that provide an excellent customer experience while supporting conversion and wider commercial performance. In addition to strong development skills across ...

Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We’re looking for excellent candidates to join our dedicated, thoughtful … some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working ...

boxxe’s core technology solutions, including Managed & Professional Services, Security, Cloud, Datacentre, Networking, and Modern Workplace offerings, identifying opportunities to align these solutions with customer business objectives Identify upselling, cross-selling, and new business opportunities. Own the end-to-end sales cycle, from opportunity identification through to proposal, negotiation … exceed revenue and gross profit targets Work collaboratively with sales specialists, pre-sales consultants, project teams, and service delivery teams to deliver successful customer outcomes Lead customer meetings, business reviews, presentations, and solution workshops Produce accurate forecasts, pipeline reports, and account plans using CRM systems Respond to customer ...

Role Overview We're looking for a Product Marketing Manager, with experience working within a consumer facing organisation, to own the strategy behind some of our most important innovative consumer propositions, partnering with Product from the earliest stages of discovery through to launch. You'll help identify customer problems worth solving, shape product direction, define compelling propositions and ensure every product we build delivers meaningful customer and commercial impact. This is a strategic, upstream role. You'll work alongside Product Managers, Designers, Researchers and Analysts to bring customer, market and competitive insight into ...

millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with … receiving significant strategic investment and executive sponsorship. The successful candidate will work closely with Product, Operations, Commercial, Marketing and Executive Leadership stakeholders to convert customer needs, market opportunities and product innovation into scalable growth across existing and emerging markets. What you will do: Commercial Leadership & Team Development Lead ...

touch today! About the role We’re looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across Confused.com. As a key voice within the business, you will shape and evangelise the product vision for your area. … closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a ‘one platform’ approach, this role will also ...

week. What you'll be doing: Owning the overall strategy, performance, and future direction of a large, complex service, ensuring it continues to meet customer, contractual, commercial and operational requirements. Leading and developing a diverse Service Management organisation including Service Managers, Service Desk leadership, practice specialists and technical teams. … Driving the transformation and continual improvement of the service, identifying opportunities to improve performance, resilience, customer experience, automation and operational efficiency. Developing and communicating a clear service strategy and roadmap, ensuring teams, customers and senior stakeholders understand the direction of travel and their role within it. Providing leadership ...

integrated into Nationwide. This is a unique opportunity to influence key product decisions, guide complex migration strategies and make a lasting impact on customer outcomes. We're looking for an experienced product professional with strong expertise in Savings or Current Accounts, who thrives in navigating complexity, building relationships … work with a wide range of stakeholders to develop and shape product propositions, assess opportunities, influence strategic decisions and help deliver seamless customer experiences. You'll bring a strong background in Financial Services, with experience leading end-to-end product delivery, business change or transformation initiatives, alongside excellent ...

Building smarter customer experiences through technology, data and AI At DC Thomson, we're transforming how we connect with audiences across our portfolio of trusted media, digital and subscription brands. We're looking for a curious and innovative Software Engineer to join our engineering team and help build … systems, services and experiences that power customer engagement at scale. This is an exciting opportunity for a full stack engineer with experience in React, Node.js, GraphQL and modern database technologies who enjoys working across front-end experiences, backend systems and data flows to deliver high-quality products that ...

ecosystem and develop the marketing function required for DisplayNote’s next stage of growth.**Job Description:**## **About DisplayNote**DisplayNote builds the software experience layer for shared meeting rooms and learning spaces. Think of DisplayNote as the Apple CarPlay of shared spaces. The display, hardware and meeting platform … change, but DisplayNote creates a familiar, secure and consistent experience for the person using the room.Our two core platforms—Launcher and Montage—help organisations start meetings, share content, manage rooms centrally and create more predictable experiences across classrooms, meeting rooms and shared spaces. DisplayNote technology is embedded in hundreds ...

activity and enhance creativity. From helping teams create on-brand content more effectively to exploring new ways to maintain consistency of tone, messaging and customer experience, you'll use modern tools and approaches to help our brand work smarter while staying true to who we are. Ultimately, this … impact, both inside and outside the business. What you will do Contribute to our evolving global brand strategy, ensuring a consistent and compelling brand experience across all channels Act as the guardian of the brand, providing guidance and approvals to make sure brand standards are maintained Manage and evolve ...

Lookers Limited is seeking a Head of Customer Experience to lead the end-to-end digital CX, from first online touchpoint to post-purchase hand-off. The role drives conversion, aligns online and showroom experiences, and champions a customer-first approach across all journeys. You will ...

Product Owner to join our Connections Product team. As a Product Owner, you will be supporting the delivery of digital products and customer journeys. You will work closely with cross-functional teams, including product managers, developers, business analysts, and wider customer connection teams (Strategy, Policy, Operations), to translate … complex requirements into intuitive and accessible user interfaces. This role is vital in driving our mission to deliver a more efficient, transparent, and customer-focused connections process. This role is based from Warwick, and we continue to offer hybrid working from office and home. We are open to full ...

accounts, deposit accounts, savings, ISAs, personal loans, and credit products. Experience owning commercial product management, including pricing, proposition optimization, and customer journeys (CX). Strategic thinker with the ability to translate vision into actionable initiatives. Excellent stakeholder engagement and proactive collaboration skills, capable of working cross-functionally … leading key initiatives. Qualifications Degree in Marketing, Business, Financial Services, or a related/equivalent field. Professional certifications related to Product Management, CX, Digital, or Banking. Location London City, hybrid working - 3 days in the office, 2 WFH. This is an exciting and pivotal time for transformation, offering an opportunity ...

Parico, we deliver world-class solutions that transform the way that our clients use technology. The Role: Parico is seeking an experienced and customer-focused Product Manager to lead the development and lifecycle management of digital products and technology services. The successful candidate will be responsible for defining product … business stakeholders to deliver solutions that create measurable value for customers and the organisation. The Product Manager will act as the voice of the customer, ensuring product decisions are informed by user needs, business objectives, market trends, and technical feasibility. What You'll Be Doing: Product Strategy and Vision ...

ledger, including sales order billing, cash posting, account allocation, credit control and debt collection. The role will support effective credit risk management, maintain accurate customer records and provide timely debt reporting to support financial stability. The successful candidate will contribute to the month-end process by ensuring accurate … requirements, while working collaboratively with customers and internal stakeholders to resolve queries and support the wider finance team. Role Responsibilities: Managing a ledger of customer accounts ensuring contact details and billing information is accurate. Set up and maintain customer accounts checking sanctions, credit limits and payment terms match ...

Line support? Do you combine strong Microsoft 365 and Intune knowledge with the confidence to work directly with clients and deliver an excellent customer experience? Are you looking for an MSP where you can take real ownership of technical issues and continue progressing towards 3rd Line, cloud, cyber … client, a well-established Managed Service Provider, is looking for a strong and experienced 2nd Line IT Support Engineer to support a key customer based in Watford. This is not intended as a first move up from 1st Line support. We are looking for someone who is already operating ...

Product Owner to join our Connections Product team. As a Product Owner, you will be supporting the delivery of digital products and customer journeys. You will work closely with cross-functional teams, including product managers, developers, business analysts, and wider customer connection teams (Strategy, Policy, Operations), to translate … complex requirements into intuitive and accessible user interfaces. This role is vital in driving our mission to deliver a more efficient, transparent, and customer-focused connections process. This role is based from Warwick, and we continue to offer hybrid working from office and home. We are open to full ...

User Researcher - Digital Customer Experience Manchester | Hybrid - 3 days per week on-site £60,000-£75,000 + benefits | Permanent Put users at the heart of what gets designed. We're looking for an experienced User Researcher to join a growing Digital Customer Experience practice … scale * Help ensure AI-enabled services remain ethical, inclusive and genuinely user-centred What we're looking for * Strong hands-on User Research experience across the product/service lifecycle * Experience working with GDS service standards and design principles * Excellent qualitative and/or quantitative research capability * Strong ...

ability to manage multi‐disciplinary teams to deliver effective end to end performance. Proven negotiation and problem solving skills including the ability to resolve customer Recognised project and programme methodologies eg APM, Prince 2 or MSP Extensive knowledge of planning, project and risk management tools and techniques Good knowledge … understanding of different forms of contract. Good knowledge of TfL’s governance structure relating to project authorisation, change management and decision making (or commensurate experience within a similarly scaled and complex operational business) Good understanding of financial control and procurement processes and techniques General awareness of relevant national ...

Veterinary Customer Support and Onboarding Executive £35,000 to £40,000 Basic Salary + up to £15k bonus + car allowance Two Positions Available We are currently recruiting for two Veterinary Customer Support and Onboarding Executives . Position One Covering North England and Scotland Position Two Covering South … region you would prefer to cover. Are you looking for a new challenge? This is an exciting opportunity for someone with previous veterinary practice experience who is looking to move into the veterinary technology sector. Whether you have worked as a: Registered Veterinary Nurse Student Veterinary Nurse Veterinary Receptionist ...

Veterinary Customer Support and Onboarding Executive £35,000 to £40,000 Basic Salary + up to £15k bonus + car allowance Two Positions Available We are currently recruiting for two Veterinary Customer Support and Onboarding Executives . Position One Covering North England and Scotland Position Two Covering South … region you would prefer to cover. Are you looking for a new challenge? This is an exciting opportunity for someone with previous veterinary practice experience who is looking to move into the veterinary technology sector. Whether you have worked as a: Registered Veterinary Nurse Student Veterinary Nurse Veterinary Receptionist ...

Senior ML & AI Engineer, you will be responsible for: Developing and implementing ML and AI based solutions to enhance and optimize the Beatport customer experience, including semantic search, content recommendation/personalization engines, and audio models for music professionals. Acting as a subject matter expert regarding … develop scalable data architectures to deliver unified and actionable ML/AI intelligence across the data stack. Requirements 4–5 years of direct experience as an ML/AI focused engineer, with 1+ year in a senior capacity preferred. Master’s or PhD degree in Computer Science, Statistics, Mathematics ...

role is based across Manchester/Leeds/York and operates in a hybrid environment with a salary of £43,934. Working in the Customer Experience Product team, you will turn insights into practical improvements, help manage the backlog and work with Digital, IT, Operations, Marketing and Customer Experience teams to deliver measurable customer value. #J-18808-Ljbffr ...

environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...