226 to 240 of 240 Remote Customer Experience Jobs

LondonCOGS – Customer Support/Full-Time/HybridAbout IruIru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack … into tricky technical problems, work alongside our engineering teams to get them fixed, and write down what you learn so the next customer (and the next engineer) gets help faster. You'll also be part of a global team that keeps support running around the clock across North America ...

questioning to uncover the real business problemFraming success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experienceTranslating business goals into a clear roadmap of data and AI work that everyone can understandAdvising clients when AI is not the right solution … team can deliver more valueRepresenting the company professionally in client meetings and at industry eventsWhat we are looking forExperienceAround 3 to 6 years of experience shipping ML or GenAI solutions into productionA track record of seeing projects through from discovery to delivery, with clear impactExperience working directly with stakeholders ...

evolving. At Checkout.com, our software engineers develop the next-generation financial technologies that empower merchants to optimize acceptance rates, combat fraud and unlock seamless customer experiences. As a Staff Software Engineer within our Payments Performance pillar, you will step into a critical role of strategic technical leadership. … code, architecture and operational excellence. What we're looking forTechnical leadership: setting direction, breaking down complex problems, influencing across teams. Extensive, hands-on experience in building, operating and scaling complex, cloud-based distributed systems (we use mainly AWS).Excellent programming skills in Go (Golang), with a deep understanding ...

opportunity to take ownership of complex network incidents, work across a multi-vendor environment and play a key role in improving network reliability and customer experience. What you'll do Act as the senior technical escalation point for complex network faults and incidents. Troubleshoot routing, switching and wireless issues … across customer-facing infrastructure. Configure and maintain enterprise and carrier-grade network equipment, following change control procedures. Investigate recurring incidents, perform root cause analysis and implement permanent fixes. Work closely with field engineers, suppliers and the Network Operations Centre to resolve critical issues. Improve technical documentation, monitoring, alerting ...

Office Cloud, SaaS, AWS, The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role … strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir ...

training within the hospitality sector. Youll initially deliver training remotely to clients, before transitioning into a field-based role involving regular travel to customer sites. Direct EPOS experience isn't essential. We're interested in people who are IT-savvy, confident communicators and enjoy working with others. Previous … experience delivering IT training, classroom sessions or teaching people how to use software would be advantageous. This could also suit someone with a hospitality background who is looking to move away from long hours and evening shifts into a more structured career within technology and training. Key Responsibilities Deliver ...

multidisciplinary teams, including UX/UI Designers, User Researchers, Product Owners and Developers. Using research, insights and service mapping to identify opportunities and improve customer experiences. Supporting and mentoring junior designers while contributing to the wider design community. WHY CONSIDER THIS OPPORTUNITY? High-profile programmes: Work on major public … options and performance-related bonus. Flexible working: Hybrid arrangements with base locations across London, Manchester, Glasgow and Bristol. WHAT WE'RE LOOKING FOR Proven experience operating as a Senior Service Designer within complex digital transformation environments. Strong knowledge of GDS standards and user-centred design principles. Experience leading ...

customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role In this role, you will join the Customer Data Products & Insights (CDPI) team, the group responsible for building the data foundations that power all customer experiences at Just Eat Takeaway. … quality and impact of what we build. As a Data Engineer, you'll design, build, and optimise the pipelines and models that fuel our Customer Data Platform and downstream activation tools. You'll work closely with analysts and cross-functional partners to translate business needs into reliable, scalable ...

papers for senior stakeholders up to CTO and Board level. What you bring A degree in business, management, technology, or a related field, with experience steering delivery or programmes in a larger organization; knowledge of Allianz Group and Allianz Technology is a plus. Senior enough for OE leadership … build and cut scope honestly. Strong stakeholder, business-framing, and roadmap-shaping skills, with the ability to prepare clear decision materials for executive audiences. Experience translating business problems into delivered software, ideally in insurance or another regulated environment. An entrepreneurial mindset: comfortable taking ownership and driving topics forward ...

respond to market opportunities by using technology. An example of this is how AI and Machine Learning can be applied to speed up customer on boarding/KYC and AML processes, as well as matching clients with funding, without compromising on security or regulatory compliance. The Head … will lead the IT department, quickly solving business problems, contributing to the delivery of slick customer experiences and introducing game changing new technology to support the business as it expands beyond the UK and into European markets. We seek to recruit a very proactive Head of IT, able ...

respond to market opportunities by using technology. An example of this is how AI and Machine Learning can be applied to ’speed up’ customer on boarding/KYC and AML processes, as well as matching clients with funding, without compromising on security or regulatory compliance. The Head … will lead the IT department, quickly solving business problems, contributing to the delivery of slick customer experiences and introducing ‘game changing’ new technology to support the business as it expands beyond the UK and into European markets. We seek to recruit a very proactive Head of IT, able ...

rata per annum The Role We are looking for a Website Content Officer to update the Authority's website with high-quality and customer-focused content to engage our audience. In this role, you will contribute to website content by assessing current content and identifying the need for updates … based on SEO and analytics. About You We are seeking someone who is enthusiastic and motivated to deliver high-quality digital content to improve customer experience. You will bring your experience of planning and developing content with a strong knowledge of SEO and analytics to optimise the Authority ...

company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role, you'll oversee the production … strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir ...

company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. All candidates should make sure to read … strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir ...

Manager to lead the management of our technology suppliers, contracts and commercial relationships. The successful candidate will combine strong commercial and negotiation skills with experience of supplier management, contracts, Statements of Work and procurement processes to ensure we achieve the best value and outcomes from our technology partners. … students, academics, and professionals, and so much more! The team explore new technologies and strive to innovate, with a strong focus on improving the customer experience. The ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. ...