26 to 50 of 1,053 Remote Customer Experience Jobs

Customer Success Manager Job Advertisement : Customer Success Manager Location: London City Contract Type: Permanent Salary: £40,000 - £50,000 per annum Working Pattern: Full Time, hybrid (1 day working from home) Our client, a leading player in the technology sector, is seeking a dynamic Customer Success Manager … role is pivotal in nurturing long-term client relationships and ensuring that customers derive maximum value from their partnerships. If you are passionate about customer success and thrive in a collaborative environment, this opportunity is for you! Key Responsibilities : Client Relationship Management: Manage and develop a portfolio of strategic ...

Customer Success Manager Job Advertisement : Customer Success Manager Location: London City Contract Type: Permanent Salary: £40,000 - £50,000 per annum Working Pattern: Full Time, hybrid (1 day working from home) Our client, a leading player in the technology sector, is seeking a dynamic Customer Success Manager … role is pivotal in nurturing long-term client relationships and ensuring that customers derive maximum value from their partnerships. If you are passionate about customer success and thrive in a collaborative environment, this opportunity is for you! Key Responsibilities : Client Relationship Management: Manage and develop a portfolio of strategic ...

Solutions Business Analyst Location: Manchester, England (Hybrid - 3 days per week in office) with occasional workshops and in‐person meetings Salary: Competitive, based on experience Type: This is a full‐time, permanent contract on the customer success team If interested, send a cover letter and CV to: careers … servisbot.com About the role We’re looking for a practical, customer‐focused and AI‐curious Business Analyst to help us design and deliver AI agent solutions for our customers. This is not a standard BA role where you simply gather requirements and pass them on. You’ll work with ...

Engineers. Zendesk has evolved far beyond traditional ITSM and help desk ticketing; we are the world's leading AI-powered Customer Experience (CX) platform. In this role, you will bridge the gap between cutting-edge AI capabilities and enterprise business value. As a key partner to regional sales … must be a technical heavyweight, an inspiring leader of leaders, and a compelling public speaker capable of evangelizing the future of AI-driven CX to C-suite executives. What You’ll Be Doing: Strategic Market Expansion: Partner with Regional VPs of Sales to penetrate new enterprise markets and verticals. Architect ...

Description: About Merkle Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business … loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates ...

physical channels. Job Description The Role Located: London, Paris, or Munich/Stuttgart on a hybrid basis. Some travel required. The Leader of Customer Success Management, Digital Europe is responsible for driving customer adoption, retention, expansion, and overall success for Quadient Digital Solutions across Europe. Reporting … Sales & Operations, Digital Europe, this role leads regional Customer Success Management (CSM) teams to deliver measurable customer value while supporting sustainable, recurring revenue growth. Operating at a senior leadership level, this role translates global Customer Success frameworks into consistent and scalable execution across diverse European markets. ...

ensure continued financial health and maximum value creation, for KBC, through the entire product life cycle (both Consulting and associated Technology Sales).* **Customer Relationship Development/Prospecting:** Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. … Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.* **Customer Needs Clarification:** Consult with a range of customer representatives, at different levels, to identify the outcomes they require, introduce relevant KBC specialists and utilize ...

sustainable, more inclusive world.## **About the job you're considering**The ServiceNow Platform Developer is a technical and hands-on configuration role within Digital CustomerExperience’s (DCX) Business Technology practice in the UK. This role focuses on building and deployment ofServiceNow solutions to enhance Customer Experience, Technology Experience … Barring Service)## **Your Role**As a ServiceNow Developer at Capgemini, your responsibilities will include, but not be limited to:* Developing solutions for Customer Experience, Technology Experience and employee ExperienceServiceNow workflow applications, including HR Service Delivery (HRSD) Customer Service Portal, ITService Management (ITSM), Customer Service ...

physical channels. Job Description The Role Located: London, Paris, or Munich/Stuttgart on a hybrid basis. Some travel required. The Leader of Customer Success Management, Digital Europe is responsible for driving customer adoption, retention, expansion, and overall success for Quadient Digital Solutions across Europe. Reporting … Sales & Operations, Digital Europe, this role leads regional Customer Success Management (CSM) teams to deliver measurable customer value while supporting sustainable, recurring revenue growth. Operating at a senior leadership level, this role translates global Customer Success frameworks into consistent and scalable execution across diverse European markets. ...

through AI‐powered contact centre solutions. Our portfolio includes Dialogue Cloud, Tendfor, and Deepdesk, delivering cutting‐edge capabilities across Microsoft Teams environments and enterprise CX platforms. Deepdesk is an AI platform delivering real‐time agent‐assist solutions for customer support across chat, email, and voice channels. Using natural language … passionate teams across the business Hybrid working environment with a collaborative and innovative culture Shape the future of enterprise dialogue management and AI‐driven CX Information Security Responsibilities All employees are responsible for supporting and maintaining the organization’s information security standards. This includes: Adhering to all applicable information security ...

Microsoft, and senior business stakeholders, you will create and drive the programme roadmap while ensuring alignment to the broader vision for AI adoption and customer experience transformation. This is a highly visible role offering significant exposure to senior leadership and the opportunity to shape the future … risks, issues, dependencies, and change controls. Oversee programme budgets, spend management, forecasting, and financial reporting. Identify opportunities to maximise business value, AI adoption, and customer experience improvements. Skills & Experience Required Proven Programme Management experience delivering complex business and technology transformation initiatives. Experience working with Executive ...

Entrepreneur First and Backed.VC , we’re scaling fast and in 2026 expanding into new sectors and markets to further accelerate our growth. Role: Customer Success Manager Why this role matters Delivering successful outcomes and an incredible experience is central to how we partner with customers. Operating around … brilliant platform, the customer success team plays a critical role in ensuring every customer feels supported, reassured and able to achieve their goals. Our customer base is growing fast, 500+ customers currently and on track to surpass 1,000 before the end of 2026. There ...

across Stockless Fulfilment and related operational flows. You will lead the redesign of processes to improve efficiency, reduce waste and manual effort, and enhance customer experience through data-driven insight, continuous improvement methodologies and automation opportunities. You will ensure measurable benefits realisation, robust governance and compliance, and effective … continuous improvement opportunities with the Operations & Development Manager and key stakeholders. Intake, prioritise and govern continuous improvement demand, ensuring alignment to strategic priorities, customer impact and operational performance within capacity constraints and a defined improvement pipeline. Lead end-to-end discovery, analysis and redesign of Stockless Fulfilment processes across ...

Salesforce I Marketing Cloud , SFMC , Marketing Automation , Customer 360 Location: - London/Manchester office with Hybrid working Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy … technology, and business transformation services. By prioritising people, Slalom creates a unique consulting experience, with a team of strategists and engineers delivering practical, end-to-end solutions that drive impactful outcomes for our clients. We empower people and organisations to dream bigger, move faster, and build better tomorrows ...

Salesforce I Marketing Cloud , SFMC , Marketing Automation , Customer 360 Location: - London/Manchester office with Hybrid working Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy … technology, and business transformation services. By prioritising people, Slalom creates a unique consulting experience, with a team of strategists and engineers delivering practical, end-to-end solutions that drive impactful outcomes for our clients. We empower people and organisations to dream bigger, move faster, and build better tomorrows ...

Salesforce I Marketing Cloud | SFMC | Marketing Automation | Customer 360 Location: - London/Manchester office with Hybrid working Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy … technology, and business transformation services. By prioritising people, Slalom creates a unique consulting experience, with a team of strategists and engineers delivering practical, end-to-end solutions that drive impactful outcomes for our clients. We empower people and organisations to dream bigger, move faster, and build better tomorrows ...

Customer Success Manager – Scale Team Location: Bournemouth (Hybrid) Job Type: Full Time 37.5 hours a week Our Purpose: A Better Life for Everyone Nourish is not simply a technology company; we are a digital partner for the social and health care sector rooted in human connections, with the person … insights are valuable. Mistakes are part of the improvement process; we dust ourselves off and begin again. The Team & Role As a Customer Success Manager at Nourish, you will play a pivotal role in ensuring our customers achieve value from our solutions. You will care deeply about our relationships ...

Reporting into the Head of Operational Assurance, this role will manage and lead the Payments team of 11 with 4 direct reports, ensuring that customer payments are processed correctly, on-time and to cost. The successful candidate will drive change within the team, ensuring that Three is deriving … managing existing contracts, carrying out regular service reviews with banks, merchant acquirer and other payment vendors whilst ensuring compliance with SLAs. Ensuring that our customer payments are made seamlessly, combining the highest authorisation rates possible with the minimal cost to Three, while also looking forward to the future, optimising ...

Senior CX and Engagement Strategist you’ll work with organisations to design and deliver meaningful, measurable customer experiences from the point of acquisition through to retention that inspire connection and drive impact. Blending data insight with creative strategy and bringing a deep understanding of how marketing technology … strategic development of customer-centric strategies aligning audience insight, brand, content, new ways of working and technology to deliver clear, measurable outcomes. Establish CX Governance models and frameworks that define how the organisation scales engagement Define audience acquisition strategies and plans and drive campaign strategies and optimisation, managing campaign ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Customer Selections & Analytics Consultant Stratford-upon-Avon | £45,000 to £50,000 + 17.5% Bonus | 12 Month FTC This is a fantastic opportunity for a Customer Selections & Analytics Consultant to join a growing data function where customer targeting, campaign optimisation, and analytics play a critical role … business decision-making. You'll have the chance to work across a variety of customer data projects while developing expertise in customer selections, campaign performance, and stakeholder engagement. The Company They are a well-established organisation with a strong focus on customer experience and data-driven ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

Customer Success Manager | Wakefield Full-time/Permanent | £28,000-£40,000 based on experience Are you great with customers and naturally good at building relationships? Perhaps you already have experience as an Account Manager, Customer Success Manager, Client Success Manager … Service Delivery Manager, or you may be looking for the opportunity to progress from a customer service/customer experience (CX) role into account management. We're recruiting on behalf of a growing technology business based in Wakefield for a Customer Success Manager to develop strong ...

Claranet Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business … provision of in-life change to customers across the breadth of Claranet’s portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. In particular, the Technical Solutions Change Team Leader will ...