76 to 100 of 310 Remote Customer Experience Jobs

Sales – Europe Location: United Kingdom (Remote – must be based in the UK) Reports to: Chief Growth Officer About Us Quantanite is a global customer experience and digital solutions partner that blends cutting‐edge AI with the human touch. Headquartered in London and operating across four continents, our teams … verticals. Qualifications Essential 5–8 years of experience in business development, enterprise sales, consultative sales, or go‐to‐market roles within outsourcing, CX, SaaS, technology‐enabled services, or related sectors. MBA preferred, particularly for candidates who combine strong commercial instincts with analytical and strategic capability. Demonstrated ability to sell ...

Technical Customer Success Executive Based in Leatherhead with on-site parking and hybrid working option 9am to 5.30pm, flexible working hours available £33k to £40k plus 20 days holidays plus BH increasing annually, pension, socials, team lunches, drinks fridge and much more!! Are you ready to make a significant … impact in the digital world? My client is seeking a Technical Customer Success Executive to join their new and fast-growing platform. This role combines account management and technical support, working within an innovative start-up, backed by an established and highly successful digital organisation. This is your chance ...

Solutions (LifeLock & MoneyLion) . You will sit at the intersection of strategy, customer insight and stakeholder leadership – connecting the dots between research, analytics, CX, market trends and commercial performance to answer the big strategic questions that shape our brands, products and growth strategy. You will frame and scope … decisions through a customer lens. 2. Turning insight into decisions & action Synthesize insights from multiple sources – market and brand research, UX/CX insight, analytics, segmentation, commercial performance, external trends – into joined‐up, decision‐ready stories. Develop clear “so what/now what” narratives and compelling presentations, workshops ...

hybrid, with occasional travel required to programme locations as needed. Role Purpose Lead architecture for an omni-channel order management transformation programme, improving customer experience, fulfilment efficiency, and operational capability. Key Responsibilities Lead architecture activities across an order management transformation programme. Define current-state and target-state architecture. … Shape future order management capabilities and how they integrate across: Digital commerce Supply chain Fulfilment Inventory Customer experience platforms Support discovery, procurement, RFI/RFP processes, and technology selection. Assess order management solutions and provide recommendations. Define technical evaluation criteria for vendor selection. Support simplification and modernisation ...

leading provider of customized promotional products, serving businesses, organizations, and individuals nationwide. Our extensive selection of high-quality items, commitment to exceptional customer service, and focus on value help our clients promote their brands, events, and organizations effectively. We are a practical, fast-moving company that values creativity, sound … tools such as Claude Code, OpenAI Codex, GitHub Copilot, Cursor, and similar tools. This role is well suited for an engineer with deep Drupal experience who enjoys hard architectural problems, e-commerce at scale, strong code quality, practical delivery, and helping a capable team build better software. This ...

developing long-term commercial partnerships. You'll own your pipeline from prospecting through to onboarding, acting as a trusted advisor and delivering an exceptional customer experience throughout the sales process. With uncapped earning potential and plenty of opportunities for progression, this role is ideal for ambitious sales professionals … with estate agencies across the UK Prospecting and generating new business opportunities Managing your own pipeline and sales activity Conducting consultative conversations and understanding customer needs Handling objections and communicating value effectively Supporting clients through the onboarding process Acting as a trusted partner and ensuring customers maximise the value ...

environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...

work with tools like Gainsight PX to support customers. It may be you are working in accounts at the moment, with an interest or experience in supporting customers, and an interest in Technology solutions. Key Responsibilities for the Software Support Specialist: Respond to customer inquiries via chat, email … ticketing systems Troubleshoot and escalate product issues Create and update help articles and tutorials Analyse user behaviour and support Customer Success using Gainsight Collect feedback to help improve the product and user experience Requirements for the Software Support Specialist: 2+ years in customer support, customer success ...

January 2025. Position Overview: We’re looking for an experienced Account Management Lead to own and scale the success of our existing SME customer base. This is a senior role for someone with 5+ years’ experience in SME lending or fintech, who is able to combine their strong … relationship management skills with a commercial, growth-oriented mindset. You’ll be accountable for leading the growth initiatives for our existing customer portfolio, drive world-class retention through outstanding service and product-led engagement, and elevating the Lenkie brand through targeted account-based marketing initiatives. You’ll also help ...

transformation architect influencing customer strategy at the highest levels and defining automation and AI maturity roadmaps that drive structural cost reduction, CX innovation, or both. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor … CSAT deflection — and translate metrics into compelling business outcomes. Strong commercial instincts: understands enterprise procurement cycles and how to frame value for CFO and CX executive audiences. Ability to simplify and communicate complex problems clearly across audiences — from technical teams to boards. Experience leading large‐scale enterprise transformation programmes ...

overseas call centres. Working closely with senior stakeholders and channel partners, youll develop and deliver strategies that grow premium market share, enhance customer experience, and strengthen key programmes. Youll build strong relationships with senior contacts, ensure successful implementation of strategic plans, and identify new opportunities for continuous improvement … across channel contact centre environments. WHAT YOULL BE UP TO Support implementation of tactical activations within Contact Centre. Build and execute a contact centre experience strategy which supports our business objectives and creates an engaging experience for agents to learn about Samsung through hands on engagement. Think differently ...

that the website not only performs commercially but also meets governance, compliance and brand standards. This role is important for shaping how we improve customer journeys, collaborate across partners and deliver a clear, prioritised roadmap that balances customer needs, commercial outcomes and regulatory requirements. Work that matters What … Manage experian.co.uk, ensuring it performs against commercial, customer and regulatory goals Improve optimisation of journeys and landing pages to improve conversion and customer experience Build and manage a clear, prioritised optimisation roadmap in consideration of business goals Collaborate with Product, Paid Media, Compliance, UX and Development teams ...

someone who can bridge the gap between IT and operations, understanding complex business requirements and delivering technology solutions that improve efficiency, visibility, and customer service. The ideal candidate will come from a fast-paced, time-sensitive FMCG or supply chain environment and have a strong background in business analysis … projects across ERP, WMS, TMS, and other business-critical platforms Develop and improve Vendor Managed Inventory (VMI) solutions, ensuring accurate data flow and strong customer service performance Manage relationships with internal stakeholders, external customers, software providers, and third-party technology partners Lead system development roadmaps, upgrades, implementations, and continuous ...

developing strategic relationships, and supporting the wider sales team with expert product knowledge. You’ll play a key role in positioning Ergotron solutions within customer environments and helping to unlock new revenue streams. This role will suit someone who enjoys building relationships, influencing opportunities, and taking a proactive approach … promotions, and key information to both customers and internal teams To set you up for success, we are looking for the following skills and experience: Experience in a sales, product, or account management environment Confident communicator, able to engage effectively with internal teams and external partners Proactive ...

overseeing and optimising our global online store operations and site development. The successful candidate will bring a strategic mindset, deep hands-on Shopify Markets experience, and a passion for delivering outstanding customer experiences, all aligned with Woolroom's brand identity and growth goals. You will support and underpin … digital marketing campaigns, site developments, and platform change-overs, keeping projects on track, stakeholders aligned, and executions on time. Set clear objectives across traffic, customer acquisition, retention, and revenue growth, and ensure the team is set up to deliver against them. Customer Experience & CRO Ensure the store ...

lead, develop, and scale a team of Expansion Account Executives responsible for driving growth, adoption, and long term value within our existing mid market customer base (organisations typically under $1B in revenue). Your team will own upsell, cross sell, and renewal motions, ensuring customers expand successfully while maintaining … office. What will I be doing: This role requires a leader who can build a high performing expansion engine—one that is insight driven, customer centric, and commercially disciplined. You will guide your team in identifying whitespace, deepening relationships, and aligning stakeholders around why to expand and why now. ...

Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your opportunity ...

matter expertise to the sales organization, ensuring they are well-equipped to sell Employee Service solutions and have a deep understanding of ES ideal customer profiles and customer buying journey.* Quota Accountability: Take responsibility for achieving the employee service quota by supporting and contributing to sales efforts that … successful deal closures.* Feedback Loop with Product Development: Collaborate closely with the product development team to customize our Employee Service solutions based on customer interactions and feedback.What You Bring to the Role:* BA/BS degree or equivalent experience required* Minimum of 10 years of experience ...

existing partners, the primary focus is on building and developing your own pipeline, identifying new opportunities, and winning new business within our existing customer base. You’ll be responsible for driving revenue and profit growth through proactive engagement, outbound activity, and strong relationship building. This role will suit someone … support partners in expanding their UCC and AV offerings. To set you up for success, we are looking for the following skills and experience: Experience in a sales or account-based role, ideally within technology, IT distribution, or a related sector. Knowledge or interest in UCC/ ...

+ Benefits We're partnering with a fast-growing e-commerce business that's investing heavily in its technology function and customer experience. As the company continues to scale, they're looking to add an experienced Support/Infra Engineer to their internal IT team. This is a fantastic … onboarding, offboarding and access requests Contribute to IT projects, office technology rollouts and infrastructure improvements Create and maintain technical documentation and support procedures Skills & Experience Essential Strong experience supporting Apple Mac environments Experience with Apple device management solutions such as Jamf, Kandji or Intune Good networking knowledge ...

troubleshooting and communication skills to join our support team. The ideal candidate is a proficient problem solver, self-directed and passionate in providing exceptional customer service. This is a terrific opportunity to join a successful company, in a role supporting our international client base and offers exposure … technologies. RESPONSIBILITIES Logging and answering both technical and functional queries for international partners and customers Analysing and resolving application problems in complex, multi-tier customer deployments, often with no direct access to the affected system Participate in rota providing office cover from 8:00am to 10:30pm, Monday ...

time, on budget, and to the highest quality standards. This role is primarily based in the Clevedon office and involves close collaboration with development, customer experience, and client teams. Domestic and international travel may be required. Responsibilities will include Carry out the build of projects on the digital … platform users to encourage engagement. Communicate with the Development team to stay up to date with new features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Exceed expectations in terms of product quality. ...

Technical Customer Service Advisor Bishop's Stortford/London £28,000 - £32,000 DOE Love solving problems? Fascinated by technology and AI? Want a role where your impact is seen every day? We're looking for a Technical Customer Service Advisor to join a growing team … forefront of connected technology solutions. This is an exciting opportunity for someone with strong customer service skills and a genuine interest in technology, diagnostics, data, and emerging AI-driven solutions. You'll be the go-to expert for troubleshooting technical issues, supporting customers remotely, and ensuring service issues ...

time, on budget, and to the highest quality standards. This role is primarily based in the Clevedon office and involves close collaboration with development, customer experience, and client teams. Domestic and international travel may be required. Responsibilities will include Carry out the build of projects on the digital … platform users to encourage engagement. Communicate with the Development team to stay up to date with new features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Exceed expectations in terms of product quality. ...

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre to improve … customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight ...