151 to 175 of 243 Remote Service Management Jobs

optimisation.Monitoring and Evaluation: Contributing to tracking the maturity and effectiveness of cloud transformations and recommending adjustments where needed.Delivering Business Outcomes: Applyingyour skills in strategy, service management, agile delivery, DevOps, business process mapping, and organisational design to help deliver tangible results.Collaborative Innovation: Collaborating with colleagues and client teams … problem-solving.We’re looking for individuals with experience in some of the following areas:Familiarity with ITILv4 best practices, including Incident, Change, and Problem Management, as well as Service Desk operations.ITILv4 Foundation or higher-level certification is highly valued.Understanding of DevOps principles such as CI/CD, automated ...

Financial Services sector. This is a high-impact position combining bid leadership, solution design, and stakeholder engagement. You will work closely with sales, technical, service delivery, and client teams to develop compelling, commercially viable solutions that address complex customer challenges. If you have a passion for shaping winning propositions … translating client requirements into innovative managed service solutions, and thriving in a fast-paced environment, we'd love to hear from you. Key Responsibilities Lead the end-to-end bid process for new business opportunities within Financial Services. Analyse client requirements, RFPs, RFIs, and tenders to develop winning response ...

Financial Services sector. This is a high-impact position combining bid leadership, solution design, and stakeholder engagement. You will work closely with sales, technical, service delivery, and client teams to develop compelling, commercially viable solutions that address complex customer challenges. If you have a passion for shaping winning propositions … translating client requirements into innovative managed service solutions, and thriving in a fast-paced environment, we'd love to hear from you. Key Responsibilities Lead the end-to-end bid process for new business opportunities within Financial Services. Analyse client requirements, RFPs, RFIs, and tenders to develop winning response ...

more for patients, healthcare professionals, our partners, and our employees. The Team The role is responsible for leading and delivering end-to-end application management and production support for Oracle E-Business Suite (12.1 and 12.2), with primary ownership of Supply Chain modules and cross-functional Finance integration. … with SAP and other cloud-based platforms. The role combines leadership and hands‐on expertise to ensure stable system operations, rapid incident resolution, environment management, and continuous improvement of ERP processes. Acting as the primary escalation point, the role oversees SLA adherence, manages complex technical and functional issues, supports ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

Solutions Engineer The ability to work effectively with business and IT stakeholders, both internal and partners. Experience of systems integration, systems development and service operation environments. Evidence of previous technical design and architectural experience. Experience of end-to-end architecture, covering business requirements through to technical deployments and service design. Experience of working to tight deadlines. A well-developed communication and presentation skills. The ability to work within a Matrix management organisation. Strong Governance focus. Evidence of proven technical design and architectural experience with cloud technologies, specifically MS Azure. Experience of the practical application of the ITIL ...

Adapro Talent Partners are delighted to be partnering a London based Technology Consultancy with their recruitment of an IT Service Desk Team Leader, on a permanent basis. The IT Service Desk Team Leader plays a critical role in ensuring the efficient operation of the IT service desk … incoming support requests and will be responsible for ensuring those requests are addressed efficiently and effectively. KEY RESPONSIBILITES Receive, prioritise, and dispatch incoming service tickets to appropriate IT support personnel based on the complexity and nature of issues. Monitor ticket queues to ensure timely resolution of client issues ...

ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast. We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic … eCaMIS, or similar PAS). Calm and positive attitude when working under pressure. flexible team player and a desire to provide a first-class service for patients and clinical teams Person Specification Qualifications/training required Essential Degree or equivalent experience or training Good knowledge of a range ...

tool utilisation metrics, identifying specific opportunities to improve the Digital Employee Experience and streamline workflows. Act as the local liaison with the Group Service Delivery and product teams regarding the onboarding, alignment, and evaluation of new productivity or collaboration tools Lead Change Management processes relating to workspace software … formal authority across business units. Desirable Relevant qualification in Information Technology, Business Administration, or a related field; OR proven experience in software asset lifecycle management, digital workplace engineering, or a similar enterprise-level role(s). Awareness and certification of ITIL Service Management principles Demonstrable experience navigating ...

expert consultancy across the Dynamics 365 CE platform. Design CRM data models, security roles, workflows and automation. Deliver solutions across Dynamics 365 Sales, Customer Service and Marketing. Develop integrations between Dynamics 365 CE, Business Central and other business applications. Apply best practice governance throughout the project lifecycle. Translate industry … analysis. Produce Statements of Work (SOWs). Provide effort estimations and implementation planning. Identify opportunities to enhance customer solutions through automation, customer journeys, marketing, service management and integrations. Contribute towards CRM product strategy and future roadmap development. Position CRM solutions as strategic business platforms rather than standalone software. ...

challenges, and outcomes. Monitor, track, and manage remediation activities to ensure timely completion and resolution. Maintain accurate documentation of remediation actions and update vulnerability management platforms and tracking tools. Produce reports and dashboards that demonstrate remediation effectiveness, risk reduction, and outstanding actions. Support cyber incident response activities by providing … need from you : Proven experience in a cyber security, infrastructure, or IT operations role with a focus on vulnerability remediation. Strong understanding of vulnerability management processes and remediation lifecycle. Experience working with vulnerability scanning tools such as Qualys , Tenable , Rapid7 , or Microsoft Defender Vulnerability Management . Experience assessing ...

value propositions, and transformation roadmaps. Present ServiceNow solutions to senior stakeholders, both technical and non-technical. Support account planning activities and identify opportunities for service expansion within existing customers. Collaborate with strategic partners, including ServiceNow, to develop joint opportunities. 2. Solution Design & Opportunity Leadership Act as the lead solution … models, and target outcomes. Ensure proposed solutions align with ServiceNow best practice, platform capabilities, and customer objectives. Produce high-quality solution documentation, including architectures, service models, implementation plans, and estimates. Work closely with delivery teams to validate assumptions, resource requirements, risks, and dependencies. Support commercial modelling and effort estimation ...

role This is a senior, dual-mandate leadership role. As Head of Client Services, you’ll lead our Client Services function; Customer Success, Adoption, Service Management and Benefits Management and line manage the Customer Success Manager and AI Adoption Lead(s). As Benefits Manager … Lead and grow the Client Services function, line managing the Customer Success Manager and AI Adoption Lead(s) with coaching, performance management and development. Own the Client Services operating model, KPIs and reporting adoption, client satisfaction (CSAT/NPS), benefits tracking and service performance. Act as our senior ...

creation of security design documents and architecture artefacts Interfaces with the relevant Design Authorities, providing security guidance to teams. Ensure consideration of asset management and data security best practice in relation to NIS regulations. Drive the adoption of secure designs, patterns and best practices. Keeps abreast of the latest … DevOps. Good knowledge and understanding of the IT lifecycle and experience of the business and its suite of applications. Knowledge and experience of Service Management/ITIL to ensure the operational service is maintained and managed effectively and efficiently. Understanding of release management tools, version control ...

validity remaining (essential - non-negotiable) Proven experience implementing and supporting Rubrik Backup and Recovery solutions including CDM administration, agent installation, and cluster life cycle management (essential) Strong knowledge of enterprise backup, recovery, and disaster recovery principles Experience with VMware vSphere, Hyper-V, Windows Server, and Linux platforms Experience configuring … Rubrik Strong troubleshooting and problem-solving skills in backup and recovery environments Experience working in enterprise infrastructure or managed services environments, with strong stakeholder management and documentation skills Experience working within ITIL-based service management environments Desirable: experience protecting workloads on Microsoft Azure and AWS, knowledge ...

remaining (essential - non-negotiable) \n Proven experience implementing and supporting Rubrik Backup and Recovery solutions including CDM administration, agent installation, and cluster life cycle management (essential) \n Strong knowledge of enterprise backup, recovery, and disaster recovery principles \n Experience with VMware vSphere, Hyper-V, Windows Server, and Linux platforms … Strong troubleshooting and problem-solving skills in backup and recovery environments \n Experience working in enterprise infrastructure or managed services environments, with strong stakeholder management and documentation skills \n Experience working within ITIL-based service management environments \n Desirable: experience protecting workloads on Microsoft Azure ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...