Period
to 18 September 2020

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 18 September 2020 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
18 Sep 2020
Same period 2019 Same period 2018
Rank 185 228 270
Rank change year-on-year +43 +42 +154
Permanent jobs citing ServiceNow 110 345 314
As % of all permanent jobs advertised in the South East 1.30% 1.33% 1.06%
As % of the Vendors category 3.21% 3.18% 2.46%
Number of salaries quoted 105 215 185
Median annual salary £52,500 £45,000 £47,500
Median salary % change year-on-year +16.67% -5.26% -1.55%
10th Percentile £33,200 £28,000 £26,200
90th Percentile £93,750 £67,800 £71,250
England median annual salary £65,000 £55,000 £49,500
% change year-on-year +18.18% +11.11% -5.71%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 3,431 10,845 12,785
As % of all permanent IT jobs advertised in the South East 40.66% 41.71% 43.17%
Number of salaries quoted 2,602 8,307 10,144
Median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £30,000 £26,250 £26,500
90th Percentile £75,000 £75,000 £70,000
England median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - +5.26%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

Salary distribution for jobs citing ServiceNow in the South East over the 6 months to 18 September 2020.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 18 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +72 34 £50,000 -2.91% 5
Thames Valley +80 13 £52,500 +16.67% 5
Surrey +75 12 £30,000 -14.29%
East Sussex +35 12 £49,000 -10.91% 1
West Sussex -27 9 £40,375 -15.00% 1
Berkshire +59 7 £52,500 +10.53% 4
Buckinghamshire +71 5 £70,000 +120.47% 1
Oxfordshire +58 1 £50,000 +75.44%
ServiceNow
England

For the 6 months to 18 September 2020, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ServiceNow.

1 76 (69.09%) ITSM
2 71 (64.55%) Service Management
3 57 (51.82%) ITIL
4 44 (40.00%) Java
5 37 (33.64%) Remedy
6 32 (29.09%) HP
6 32 (29.09%) SQL
6 32 (29.09%) Remedy ITSM
6 32 (29.09%) Splunk
7 30 (27.27%) DevOps
7 30 (27.27%) Presales
7 30 (27.27%) SC Cleared
7 30 (27.27%) Security Cleared
7 30 (27.27%) SaaS
7 30 (27.27%) Terraform
8 29 (26.36%) Grafana
8 29 (26.36%) Public Sector
8 29 (26.36%) RabbitMQ
8 29 (26.36%) Spring
8 29 (26.36%) Google
8 29 (26.36%) Apache Spark
8 29 (26.36%) API Integration
8 29 (26.36%) GCP
8 29 (26.36%) Stackdriver
8 29 (26.36%) Spring Integration
8 29 (26.36%) GitHub
8 29 (26.36%) Gradle
8 29 (26.36%) Elasticsearch
8 29 (26.36%) Apache
8 29 (26.36%) PostgreSQL

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (26.36%) Apache
1 29 (26.36%) Apache Spark
1 29 (26.36%) Elasticsearch
2 18 (16.36%) IIS
3 15 (13.64%) SAS
3 15 (13.64%) Tomcat
3 15 (13.64%) WebSphere
4 4 (3.64%) Skype for Business
5 3 (2.73%) SharePoint
6 2 (1.82%) MS Exchange
Applications
1 4 (3.64%) Microsoft Office
2 3 (2.73%) Microsoft Excel
3 2 (1.82%) MS Visio
4 1 (0.91%) Microsoft PowerPoint
Business Applications
1 32 (29.09%) Remedy ITSM
2 15 (13.64%) SAP GTS
3 1 (0.91%) NetSuite
3 1 (0.91%) Oracle EBS
Cloud Services
1 30 (27.27%) SaaS
2 29 (26.36%) GCP
2 29 (26.36%) GitHub
2 29 (26.36%) Stackdriver
3 18 (16.36%) Cloud Computing
3 18 (16.36%) PaaS
4 16 (14.55%) IaaS
5 9 (8.18%) Office 365
6 6 (5.45%) Azure
7 3 (2.73%) Power Platform
8 2 (1.82%) AWS
9 1 (0.91%) Azure Active Directory
Communications & Networking
1 20 (18.18%) VPN
2 15 (13.64%) SSL
3 9 (8.18%) DHCP
3 9 (8.18%) DNS
4 5 (4.55%) Skype
5 4 (3.64%) Firewall
5 4 (3.64%) Internet
5 4 (3.64%) Wireless
6 3 (2.73%) DMZ
6 3 (2.73%) TCP/IP
7 1 (0.91%) ICMP
7 1 (0.91%) Network Security
7 1 (0.91%) SAN
Database & Business Intelligence
1 29 (26.36%) PostgreSQL
2 20 (18.18%) Big Data
3 19 (17.27%) SQL Server
4 15 (13.64%) BusinessObjects
4 15 (13.64%) DB2
4 15 (13.64%) MySQL
5 3 (2.73%) Power BI
6 1 (0.91%) Data Warehouse
6 1 (0.91%) Qlik Sense
6 1 (0.91%) SQL Server Reporting Services
Development Applications
1 29 (26.36%) Gradle
2 2 (1.82%) JIRA
3 1 (0.91%) Atlassian Bamboo
3 1 (0.91%) Git (software)
3 1 (0.91%) Jenkins
General
1 29 (26.36%) Public Sector
2 15 (13.64%) Finance
3 2 (1.82%) Legal
4 1 (0.91%) Banking
4 1 (0.91%) Telecoms
Job Titles
1 37 (33.64%) Developer
2 23 (20.91%) Senior Developer
3 18 (16.36%) Digital Developer
3 18 (16.36%) Digital Transformation
4 16 (14.55%) Consultant
5 15 (13.64%) Architect
5 15 (13.64%) Enterprise Solutions Architect
5 15 (13.64%) Remedy Consultant
5 15 (13.64%) Senior Consultant
5 15 (13.64%) Senior Remedy Consultant
5 15 (13.64%) Senior Technical Consultant
5 15 (13.64%) Solutions Architect
5 15 (13.64%) Technical Consultant
6 11 (10.00%) Java Developer
7 10 (9.09%) ITSM Architect
7 10 (9.09%) ITSM Consultant
7 10 (9.09%) Senior ITSM Consultant
8 8 (7.27%) Analyst
8 8 (7.27%) ServiceNow Developer
9 7 (6.36%) Network Engineer
Libraries, Frameworks & Software Standards
1 29 (26.36%) RabbitMQ
1 29 (26.36%) Spring
1 29 (26.36%) Spring Integration
2 16 (14.55%) Ajax
2 16 (14.55%) HTML
2 16 (14.55%) SOAP
2 16 (14.55%) Web Services
2 16 (14.55%) XML
3 15 (13.64%) .NET
3 15 (13.64%) CSS
3 15 (13.64%) LDAP
4 13 (11.82%) Spring Boot
Miscellaneous
1 18 (16.36%) CMDB
2 9 (8.18%) Data Centre
2 9 (8.18%) Management Information System
3 6 (5.45%) Self-Motivation
4 5 (4.55%) Analytical Skills
5 2 (1.82%) Data Structures
6 1 (0.91%) Blackberry
6 1 (0.91%) Clustering
6 1 (0.91%) iPad
6 1 (0.91%) iPhone
6 1 (0.91%) Private Cloud
6 1 (0.91%) Public Cloud
6 1 (0.91%) Smartphone
6 1 (0.91%) Virtual Team
Operating Systems
1 12 (10.91%) Windows
2 4 (3.64%) Windows 10
3 3 (2.73%) Solaris
3 3 (2.73%) Unix
3 3 (2.73%) Windows 7
4 2 (1.82%) Windows Server
5 1 (0.91%) Linux
5 1 (0.91%) Windows 8
Processes & Methodologies
1 76 (69.09%) ITSM
2 71 (64.55%) Service Management
3 57 (51.82%) ITIL
4 30 (27.27%) DevOps
4 30 (27.27%) Presales
5 29 (26.36%) API Integration
6 22 (20.00%) Service Delivery
7 18 (16.36%) Business Intelligence
8 17 (15.45%) Customer Requirements
9 16 (14.55%) ERP
10 15 (13.64%) CMMI
10 15 (13.64%) CRM
10 15 (13.64%) E-business
10 15 (13.64%) Enterprise Architecture
10 15 (13.64%) GAP Analysis
10 15 (13.64%) IT Asset Management
10 15 (13.64%) Project Management
10 15 (13.64%) Six Sigma
10 15 (13.64%) Technical Architecture
10 15 (13.64%) TOGAF
Programming Languages
1 44 (40.00%) Java
2 32 (29.09%) SQL
3 27 (24.55%) Python
4 20 (18.18%) JavaScript
5 11 (10.00%) Scala
6 4 (3.64%) PowerShell
7 3 (2.73%) C
Qualifications
1 30 (27.27%) SC Cleared
1 30 (27.27%) Security Cleared
2 24 (21.82%) Degree
3 6 (5.45%) CCNP
3 6 (5.45%) Cisco Certification
4 5 (4.55%) CCNA
4 5 (4.55%) CISA
4 5 (4.55%) CISSP
5 4 (3.64%) Microsoft Certification
6 3 (2.73%) MCP
7 2 (1.82%) BPSS Clearance
8 1 (0.91%) A+ Certification
8 1 (0.91%) DV Cleared
8 1 (0.91%) MOS
8 1 (0.91%) Numerate Degree
Quality Assurance & Compliance
1 20 (18.18%) COBIT
2 9 (8.18%) SLA
3 5 (4.55%) COSO
3 5 (4.55%) NIST
4 2 (1.82%) ISO/IEC 27001
System Software
1 10 (9.09%) Active Directory
2 7 (6.36%) Firmware
3 5 (4.55%) Hyper-V
4 3 (2.73%) VMware Infrastructure
4 3 (2.73%) vSphere
Systems Management
1 30 (27.27%) Terraform
2 29 (26.36%) Grafana
3 21 (19.09%) Kubernetes
4 15 (13.64%) HP UCMDB
5 6 (5.45%) Microsoft Intune
5 6 (5.45%) SCCM
6 3 (2.73%) Single Sign-On
7 2 (1.82%) SCOM
8 1 (0.91%) Ansible
8 1 (0.91%) Control-M
8 1 (0.91%) NetBackup
8 1 (0.91%) SCSM
8 1 (0.91%) SCVMM
Vendors
1 37 (33.64%) Remedy
2 32 (29.09%) HP
2 32 (29.09%) Splunk
3 29 (26.36%) Google
4 16 (14.55%) Oracle
4 16 (14.55%) SAP
5 15 (13.64%) BMC
5 15 (13.64%) CA
5 15 (13.64%) Hyperion
5 15 (13.64%) IBM
5 15 (13.64%) PeopleSoft
5 15 (13.64%) Siebel
6 12 (10.91%) Microsoft
7 7 (6.36%) Citrix
7 7 (6.36%) VMware
8 4 (3.64%) Blue Coat
8 4 (3.64%) CheckPoint
8 4 (3.64%) Cisco
8 4 (3.64%) McAfee
8 4 (3.64%) Palo Alto