Period
to 25 January 2021

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 25 January 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
25 Jan 2021
Same period 2020 Same period 2019
Rank 227 249 316
Rank change year-on-year +22 +67 +142
Permanent jobs citing ServiceNow 102 264 232
As % of all permanent jobs advertised in the South East 1.01% 1.14% 0.87%
As % of the Vendors category 2.71% 2.77% 2.10%
Number of salaries quoted 110 146 141
Median annual salary £52,500 £40,000 £47,500
Median salary % change year-on-year +31.25% -15.79% +11.76%
10th Percentile £35,000 £26,000 £22,500
90th Percentile £75,000 £70,000 £67,500
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% +8.37%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 3,769 9,540 11,052
As % of all permanent IT jobs advertised in the South East 37.26% 41.32% 41.29%
Number of salaries quoted 2,929 7,456 8,784
Median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £28,000 £26,250 £26,250
90th Percentile £75,000 £77,500 £72,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

Salary distribution for jobs citing ServiceNow in the South East over the 6 months to 25 January 2021.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 25 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +115 40 £45,000 +12.50% 3
Thames Valley +83 21 £60,000 - 7
Surrey +35 14 £55,000 +61.76% 3
Berkshire +57 11 £50,000 -28.57% 3
Buckinghamshire +60 9 £70,000 +86.67% 2
East Sussex +34 6 £49,000 +10.73%
West Sussex -61 6 £57,500 +15.00%
Oxfordshire +40 1 £50,000 -16.67% 2
ServiceNow
England

For the 6 months to 25 January 2021, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ServiceNow.

1 66 (64.71%) ITSM
2 55 (53.92%) Service Management
3 44 (43.14%) Security Cleared
4 42 (41.18%) SC Cleared
5 40 (39.22%) Java
5 40 (39.22%) ITIL
6 38 (37.25%) DevOps
7 37 (36.27%) SQL
8 32 (31.37%) PostgreSQL
8 32 (31.37%) Apache
8 32 (31.37%) Gradle
8 32 (31.37%) Elasticsearch
8 32 (31.37%) GCP
8 32 (31.37%) Stackdriver
8 32 (31.37%) Apache Spark
8 32 (31.37%) RabbitMQ
8 32 (31.37%) Splunk
8 32 (31.37%) Spring Integration
8 32 (31.37%) GitHub
8 32 (31.37%) Spring
8 32 (31.37%) Google
8 32 (31.37%) API Integration
8 32 (31.37%) Terraform
8 32 (31.37%) Grafana
8 32 (31.37%) Public Sector
9 28 (27.45%) Python
10 23 (22.55%) Remedy
11 21 (20.59%) SaaS
12 20 (19.61%) Big Data
12 20 (19.61%) Spring Boot

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (31.37%) Apache
1 32 (31.37%) Apache Spark
1 32 (31.37%) Elasticsearch
2 9 (8.82%) IIS
3 8 (7.84%) SAS
3 8 (7.84%) Tomcat
3 8 (7.84%) WebSphere
4 7 (6.86%) Skype for Business
5 3 (2.94%) OpenStack
5 3 (2.94%) SharePoint
Applications
1 5 (4.90%) Microsoft Office
2 4 (3.92%) Microsoft Excel
3 3 (2.94%) Microsoft PowerPoint
4 2 (1.96%) Microsoft Project
5 1 (0.98%) MS Visio
Business Applications
1 18 (17.65%) Remedy ITSM
2 8 (7.84%) SAP GTS
3 2 (1.96%) Oracle EBS
4 1 (0.98%) NetSuite
Cloud Services
1 32 (31.37%) GCP
1 32 (31.37%) GitHub
1 32 (31.37%) Stackdriver
2 21 (20.59%) SaaS
3 17 (16.67%) PaaS
4 16 (15.69%) IaaS
5 12 (11.76%) Azure
6 10 (9.80%) Azure Active Directory
7 9 (8.82%) AWS
7 9 (8.82%) Office 365
8 8 (7.84%) Cloud Computing
9 1 (0.98%) Power Platform
Communications & Networking
1 16 (15.69%) DNS
2 13 (12.75%) VPN
3 10 (9.80%) SAN
4 7 (6.86%) Cisco ASA
4 7 (6.86%) Firewall
4 7 (6.86%) Skype
4 7 (6.86%) SSL
5 6 (5.88%) DHCP
5 6 (5.88%) Wireless
6 5 (4.90%) TCP/IP
7 4 (3.92%) Internet
8 2 (1.96%) ICMP
9 1 (0.98%) BGP
9 1 (0.98%) Cisco ISE
9 1 (0.98%) HSRP
9 1 (0.98%) IPsec
9 1 (0.98%) OSPF
9 1 (0.98%) Spanning Tree
9 1 (0.98%) WAN
9 1 (0.98%) WebEx
Database & Business Intelligence
1 32 (31.37%) PostgreSQL
2 20 (19.61%) Big Data
3 16 (15.69%) SQL Server
4 8 (7.84%) BusinessObjects
4 8 (7.84%) DB2
4 8 (7.84%) MySQL
5 2 (1.96%) Data Warehouse
5 2 (1.96%) Qlik Sense
5 2 (1.96%) SQL Server Reporting Services
6 1 (0.98%) Power BI
6 1 (0.98%) Tableau
Development Applications
1 32 (31.37%) Gradle
2 2 (1.96%) JIRA
General
1 32 (31.37%) Public Sector
2 13 (12.75%) Finance
3 2 (1.96%) Banking
3 2 (1.96%) Telecoms
4 1 (0.98%) Legal
4 1 (0.98%) Marketing
Job Titles
1 33 (32.35%) Developer
2 20 (19.61%) Senior Developer
3 16 (15.69%) Digital Developer
3 16 (15.69%) Digital Transformation
3 16 (15.69%) Java Developer
4 9 (8.82%) Architect
5 8 (7.84%) Enterprise Solutions Architect
5 8 (7.84%) ITSM Architect
5 8 (7.84%) Junior
5 8 (7.84%) Junior Developer
5 8 (7.84%) Junior Java Developer
5 8 (7.84%) Solutions Architect
5 8 (7.84%) Team Leader
6 7 (6.86%) Analyst
6 7 (6.86%) Consultant
6 7 (6.86%) ITSM Consultant
6 7 (6.86%) Senior Consultant
6 7 (6.86%) Senior ITSM Consultant
6 7 (6.86%) Senior Technical Consultant
6 7 (6.86%) Technical Consultant
Libraries, Frameworks & Software Standards
1 32 (31.37%) RabbitMQ
1 32 (31.37%) Spring
1 32 (31.37%) Spring Integration
2 20 (19.61%) Spring Boot
3 8 (7.84%) .NET
3 8 (7.84%) Ajax
3 8 (7.84%) HTML
3 8 (7.84%) SOAP
3 8 (7.84%) Web Services
3 8 (7.84%) XML
4 7 (6.86%) CSS
4 7 (6.86%) LDAP
5 1 (0.98%) 802.1X
Miscellaneous
1 16 (15.69%) Data Centre
2 11 (10.78%) CMDB
3 8 (7.84%) Public Cloud
4 7 (6.86%) Management Information System
5 3 (2.94%) Analytical Skills
6 2 (1.96%) Clustering
6 2 (1.96%) Private Cloud
6 2 (1.96%) Smartphone
7 1 (0.98%) Data Structures
Operating Systems
1 15 (14.71%) Windows
2 10 (9.80%) Windows Server
3 8 (7.84%) Windows Server 2012
3 8 (7.84%) Windows Server 2016
3 8 (7.84%) Windows Server 2019
4 2 (1.96%) Linux
4 2 (1.96%) Windows 10
4 2 (1.96%) Windows 7
5 1 (0.98%) Android
5 1 (0.98%) Windows 8
Processes & Methodologies
1 66 (64.71%) ITSM
2 55 (53.92%) Service Management
3 40 (39.22%) ITIL
4 38 (37.25%) DevOps
5 32 (31.37%) API Integration
6 15 (14.71%) Presales
7 14 (13.73%) Project Management
8 13 (12.75%) Service Delivery
9 12 (11.76%) Microservices
10 11 (10.78%) Business Intelligence
11 10 (9.80%) ERP
12 9 (8.82%) Information Security
12 9 (8.82%) Infrastructure Engineering
13 8 (7.84%) CMMI
13 8 (7.84%) CRM
13 8 (7.84%) Customer Requirements
13 8 (7.84%) E-business
13 8 (7.84%) GAP Analysis
13 8 (7.84%) Six Sigma
13 8 (7.84%) Technical Leadership
Programming Languages
1 40 (39.22%) Java
2 37 (36.27%) SQL
3 28 (27.45%) Python
4 16 (15.69%) JavaScript
4 16 (15.69%) Scala
5 9 (8.82%) PowerShell
Qualifications
1 44 (43.14%) Security Cleared
2 42 (41.18%) SC Cleared
3 15 (14.71%) Degree
4 8 (7.84%) BPSS Clearance
5 5 (4.90%) CCNP
5 5 (4.90%) CISA
5 5 (4.90%) Cisco Certification
5 5 (4.90%) CISSP
6 4 (3.92%) CCNA
7 2 (1.96%) MCP
8 1 (0.98%) DV Cleared
8 1 (0.98%) Master's Degree
Quality Assurance & Compliance
1 13 (12.75%) COBIT
2 8 (7.84%) SLA
3 5 (4.90%) COSO
3 5 (4.90%) NIST
4 2 (1.96%) PMO
5 1 (0.98%) GDPR
5 1 (0.98%) ISO/IEC 20000
System Software
1 13 (12.75%) Active Directory
2 11 (10.78%) Hyper-V
3 9 (8.82%) VMware Infrastructure
4 4 (3.92%) Firmware
5 2 (1.96%) NFS
Systems Management
1 32 (31.37%) Grafana
1 32 (31.37%) Terraform
2 20 (19.61%) Kubernetes
3 16 (15.69%) SCCM
4 12 (11.76%) Microsoft Intune
5 10 (9.80%) SCVMM
6 7 (6.86%) HP UCMDB
7 5 (4.90%) SCSM
8 3 (2.94%) SCOM
Vendors
1 32 (31.37%) Google
1 32 (31.37%) Splunk
2 23 (22.55%) Remedy
3 17 (16.67%) HP
3 17 (16.67%) Microsoft
4 11 (10.78%) SAP
5 10 (9.80%) BMC
5 10 (9.80%) Oracle
5 10 (9.80%) SolarWinds
5 10 (9.80%) VMware
6 9 (8.82%) Cisco
7 8 (7.84%) CA
7 8 (7.84%) Hyperion
7 8 (7.84%) IBM
7 8 (7.84%) PeopleSoft
7 8 (7.84%) Siebel
8 6 (5.88%) Veeam
9 5 (4.90%) Dell
10 4 (3.92%) CheckPoint
10 4 (3.92%) Juniper