Period
to 17 February 2019

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 17 February 2019 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
17 Feb 2019
Same period 2018 Same period 2017
Rank 316 449 472
Rank change year-on-year +133 +23 +45
Permanent jobs citing ServiceNow 216 112 98
As % of all permanent IT jobs advertised in the South East 0.82% 0.36% 0.31%
As % of the Vendors category 1.95% 0.80% 0.65%
Number of salaries quoted 141 91 102
South East median annual salary £46,500 £30,000 £57,000
Median salary % change year-on-year +55.00% -47.37% +26.67%
10th Percentile £22,500 £20,750 £20,975
90th Percentile £67,500 £55,000 £68,750
England median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +10.53%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 11,054 13,951 14,968
As % of all permanent IT jobs advertised in the South East 41.72% 44.35% 47.57%
Number of salaries quoted 8,725 11,027 12,048
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +1.41%
10th Percentile £26,250 £25,000 £25,500
90th Percentile £72,500 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,093
% change year-on-year +5.26% +0.87% +4.65%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

The salary distribution of IT jobs citing ServiceNow in the South East over the 6 months to 17 February 2019.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 17 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +68 106 £40,000 +23.08% 6
Berkshire +83 88 £40,000 -5.88% 1
Hampshire +72 56 £65,000 +72.20% 12
Surrey +51 44 £34,000 +13.33% 2
Oxfordshire +26 10 £65,000 +128.07% 1
West Sussex -15 9 £22,500 -18.18% 1
Buckinghamshire +5 8 £27,500 +27.91% 4
Kent - 1 £22,500 -
ServiceNow
England

For the 6 months to 17 February 2019, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ServiceNow.

1 132 (61.11%) Windows
2 100 (46.30%) Microsoft
3 94 (43.52%) Active Directory
3 94 (43.52%) ITIL
4 88 (40.74%) Service Management
5 78 (36.11%) Windows Server
6 65 (30.09%) ITSM
7 63 (29.17%) SQL Server
8 56 (25.93%) Office 365
9 48 (22.22%) Logistics
10 47 (21.76%) Linux
10 47 (21.76%) Root Cause Analysis
11 46 (21.30%) IIS
12 45 (20.83%) Incident Management
13 41 (18.98%) Microsoft Office
14 40 (18.52%) SQL
14 40 (18.52%) Oracle
14 40 (18.52%) SLA
15 39 (18.06%) Problem Management
16 36 (16.67%) Service Delivery
16 36 (16.67%) Continuous Improvement
17 35 (16.20%) Hyper-V
18 31 (14.35%) BMC
19 30 (13.89%) LAN
19 30 (13.89%) WAN
19 30 (13.89%) Project Management
20 29 (13.43%) Asset Management
20 29 (13.43%) Private Cloud
21 28 (12.96%) Process Improvement
21 28 (12.96%) SCOM

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (21.30%) IIS
2 22 (10.19%) SharePoint
3 12 (5.56%) BizTalk Server
3 12 (5.56%) Confluence
4 9 (4.17%) MS Exchange
5 5 (2.31%) Apache
5 5 (2.31%) JBoss
5 5 (2.31%) WebLogic
6 4 (1.85%) IBM Notes
7 2 (0.93%) Blackberry Enterprise Server
8 1 (0.46%) CMS
8 1 (0.46%) Oracle Workflow
8 1 (0.46%) SharePoint 2013
Applications
1 41 (18.98%) Microsoft Office
2 8 (3.70%) Microsoft Project
3 7 (3.24%) Microsoft Excel
4 6 (2.78%) MS Visio
5 3 (1.39%) Microsoft PowerPoint
Business Applications
1 8 (3.70%) assyst
2 5 (2.31%) Remedy ITSM
3 4 (1.85%) Dynamics CRM
4 2 (0.93%) Unit4 Business World
5 1 (0.46%) Maximo
5 1 (0.46%) NetSuite
5 1 (0.46%) Primavera
5 1 (0.46%) Workfront
Cloud Services
1 56 (25.93%) Office 365
2 24 (11.11%) Microsoft Azure
3 23 (10.65%) IaaS
4 19 (8.80%) SaaS
5 9 (4.17%) Cloud Computing
5 9 (4.17%) GitHub
6 8 (3.70%) Amazon AWS
7 5 (2.31%) PaaS
8 4 (1.85%) Dynamics 365
9 1 (0.46%) OneDrive
Communications & Networking
1 30 (13.89%) LAN
1 30 (13.89%) WAN
2 25 (11.57%) Firewall
3 16 (7.41%) TCP/IP
4 11 (5.09%) SNMP
5 8 (3.70%) DHCP
5 8 (3.70%) DNS
5 8 (3.70%) VPN
6 7 (3.24%) VoIP
7 4 (1.85%) Broadband
7 4 (1.85%) DSL
7 4 (1.85%) Remote Desktop
8 3 (1.39%) Cisco IOS
8 3 (1.39%) FTP
9 1 (0.46%) Network Security
Database & Business Intelligence
1 63 (29.17%) SQL Server
2 23 (10.65%) SQL Server 2008
3 15 (6.94%) SQL Server 2012
4 12 (5.56%) Data Lake
4 12 (5.56%) Hadoop
5 8 (3.70%) Oracle Reports
6 7 (3.24%) Oracle Database
6 7 (3.24%) Oracle Database 11g
6 7 (3.24%) Oracle Database 12c
7 4 (1.85%) Amazon RDS
7 4 (1.85%) PostgreSQL
8 3 (1.39%) Power BI
8 3 (1.39%) SQL Server 2014
8 3 (1.39%) SQL Server 2016
8 3 (1.39%) SQL Server Analysis Services
8 3 (1.39%) SQL Server Integration Services
8 3 (1.39%) SQL Server Reporting Services
Development Applications
1 13 (6.02%) Jenkins
2 12 (5.56%) Git (software)
2 12 (5.56%) JIRA
2 12 (5.56%) Subversion
3 9 (4.17%) Selenium
4 5 (2.31%) Gerrit
4 5 (2.31%) Octopus Deploy
4 5 (2.31%) TeamCity
5 4 (1.85%) Visual Studio
6 3 (1.39%) Team Foundation Server
6 3 (1.39%) VersionOne
General
1 16 (7.41%) Finance
2 12 (5.56%) Telecoms
3 4 (1.85%) Banking
4 3 (1.39%) Retail
5 2 (0.93%) Automotive
5 2 (0.93%) Marketing
6 1 (0.46%) Advertising
6 1 (0.46%) Billing
6 1 (0.46%) Financial Institution
Job Titles
1 42 (19.44%) Analyst
2 23 (10.65%) Continuous Improvement Manager
3 22 (10.19%) IT Manager
3 22 (10.19%) Service Analyst
4 21 (9.72%) DBA
5 19 (8.80%) Service Desk Analyst
6 17 (7.87%) Infrastructure Engineer
7 14 (6.48%) Administrator
7 14 (6.48%) SQL DBA
7 14 (6.48%) SQL Server DBA
7 14 (6.48%) Support Engineer
8 13 (6.02%) 1st Line Support
9 10 (4.63%) 1st Line Service Desk Analyst
9 10 (4.63%) Service Manager
10 8 (3.70%) First Line Help Desk Analyst
10 8 (3.70%) First Line Help Desk Support
10 8 (3.70%) Lead DevOps
10 8 (3.70%) Operations Analyst
10 8 (3.70%) Service Desk Support
10 8 (3.70%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 17 (7.87%) .NET
2 15 (6.94%) Middleware
3 12 (5.56%) .NET Framework
4 4 (1.85%) HTML
4 4 (1.85%) REST
4 4 (1.85%) SOAP
4 4 (1.85%) Web Services
4 4 (1.85%) XML
5 3 (1.39%) AngularJS
5 3 (1.39%) Twitter Bootstrap
5 3 (1.39%) Velocity
6 1 (0.46%) CSS
6 1 (0.46%) Elastic Stack
6 1 (0.46%) jQuery
6 1 (0.46%) JSON
6 1 (0.46%) SAML
Miscellaneous
1 29 (13.43%) Private Cloud
2 18 (8.33%) Analytical Skills
3 12 (5.56%) Management Information System
3 12 (5.56%) Reinsurance
4 11 (5.09%) e-Health
5 7 (3.24%) Driving Licence
6 5 (2.31%) Data Centre
6 5 (2.31%) Self-Motivation
7 4 (1.85%) NHS
8 3 (1.39%) Blackberry
8 3 (1.39%) Clustering
8 3 (1.39%) PMI
9 2 (0.93%) Social Media
10 1 (0.46%) CMDB
10 1 (0.46%) Hedge funds
10 1 (0.46%) Public Cloud
10 1 (0.46%) User Experience
Operating Systems
1 132 (61.11%) Windows
2 78 (36.11%) Windows Server
3 47 (21.76%) Linux
4 20 (9.26%) Windows Server 2008
5 16 (7.41%) Windows 10
6 14 (6.48%) Windows 7
7 10 (4.63%) Mac OS
8 7 (3.24%) Android
9 4 (1.85%) Apple iOS
9 4 (1.85%) Windows Server 2012
10 3 (1.39%) Unix
10 3 (1.39%) Windows Phone
11 1 (0.46%) Red Hat Enterprise Linux
11 1 (0.46%) Windows Vista
11 1 (0.46%) Windows XP
Processes & Methodologies
1 94 (43.52%) ITIL
2 88 (40.74%) Service Management
3 65 (30.09%) ITSM
4 48 (22.22%) Logistics
5 47 (21.76%) Root Cause Analysis
6 45 (20.83%) Incident Management
7 39 (18.06%) Problem Management
8 36 (16.67%) Continuous Improvement
8 36 (16.67%) Service Delivery
9 30 (13.89%) Project Management
10 29 (13.43%) Asset Management
11 28 (12.96%) Process Improvement
11 28 (12.96%) Stakeholder Management
12 23 (10.65%) Problem-Solving
13 21 (9.72%) Agile Software Development
13 21 (9.72%) Performance Tuning
14 20 (9.26%) Disaster Recovery
15 19 (8.80%) Quality Management
16 18 (8.33%) Performance Management
17 17 (7.87%) Information Security
Programming Languages
1 40 (18.52%) SQL
2 10 (4.63%) PowerShell
3 8 (3.70%) Java
4 6 (2.78%) JavaScript
5 4 (1.85%) Apex Code
6 3 (1.39%) T-SQL
7 2 (0.93%) C
Qualifications
1 15 (6.94%) ITIL Certification
2 14 (6.48%) Degree
3 7 (3.24%) Microsoft Certification
4 5 (2.31%) SC Cleared
4 5 (2.31%) Security Cleared
5 4 (1.85%) CCNA
5 4 (1.85%) Cisco Certification
5 4 (1.85%) MCSE
6 3 (1.39%) Computer Science Degree
6 3 (1.39%) ITIL Foundation Certificate
6 3 (1.39%) MCSA
Quality Assurance & Compliance
1 40 (18.52%) SLA
2 16 (7.41%) PMO
3 5 (2.31%) Data Quality
4 3 (1.39%) PMBOK
4 3 (1.39%) QA
5 1 (0.46%) ISO/IEC 20000
System Software
1 94 (43.52%) Active Directory
2 35 (16.20%) Hyper-V
3 15 (6.94%) VMware Infrastructure
4 10 (4.63%) VMware ESXi
5 5 (2.31%) Docker
6 2 (0.93%) Terminal Services
7 1 (0.46%) vCloud
Systems Management
1 28 (12.96%) SCOM
2 27 (12.50%) SCCM
3 26 (12.04%) Oracle Enterprise Manager
4 13 (6.02%) Puppet
5 12 (5.56%) Ansible
6 11 (5.09%) vCenter Server
7 5 (2.31%) Microsoft Intune
8 4 (1.85%) Kubernetes
8 4 (1.85%) WSUS
9 3 (1.39%) BMC PATROL
9 3 (1.39%) Microsoft Clustering
9 3 (1.39%) Opscode Chef
10 2 (0.93%) MIMEsweeper
11 1 (0.46%) CA Spectrum
11 1 (0.46%) SCVMM
11 1 (0.46%) Single Sign-On
Vendors
1 100 (46.30%) Microsoft
2 40 (18.52%) Oracle
3 31 (14.35%) BMC
4 26 (12.04%) Dynatrace
4 26 (12.04%) Riverbed
5 24 (11.11%) SolarWinds
6 21 (9.72%) Cisco
7 18 (8.33%) VMware
8 12 (5.56%) Apple
9 10 (4.63%) HP
10 9 (4.17%) Remedy
11 6 (2.78%) Salesforce.com
11 6 (2.78%) Toshiba
12 5 (2.31%) CA
12 5 (2.31%) Citrix
12 5 (2.31%) Pega
12 5 (2.31%) Sitecore
13 4 (1.85%) Atlassian
13 4 (1.85%) IBM
13 4 (1.85%) NetApp