Period
to 23 September 2018

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 279 423 427
Rank change year-on-year +144 +4 +105
Permanent jobs citing ServiceNow 307 117 180
As % of all permanent IT jobs advertised in the South East 1.05% 0.40% 0.50%
As % of the Vendors category 2.44% 0.88% 1.06%
Number of salaries quoted 177 92 160
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +20.00%
10th Percentile £26,000 £21,250 £27,000
90th Percentile £71,250 £63,750 £67,875
England median annual salary £49,250 £52,500 £50,000
% change year-on-year -6.19% +5.00% +11.11%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 12,588 13,358 17,034
As % of all permanent IT jobs advertised in the South East 43.19% 46.15% 47.22%
Number of salaries quoted 9,999 10,693 13,893
South East median annual salary £46,000 £45,000 £45,000
Median salary % change year-on-year +2.22% - +3.45%
10th Percentile £26,500 £25,000 £26,250
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

The salary distribution of IT jobs citing ServiceNow in the South East over the 6 months to 23 September 2018.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +98 178 £45,000 -8.16% 8
Berkshire +104 163 £46,250 -21.28% 2
Hampshire +50 66 £65,000 +165.31% 11
Surrey +22 46 £42,000 +24.44% 6
Buckinghamshire +13 15 £21,500 -4.44% 6
West Sussex +10 9 £47,500 +72.73%
Kent +21 3 - -
East Sussex - 3 £56,250 -
ServiceNow
England

For the 6 months to 23 September 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ServiceNow.

1 166 (54.07%) Service Management
2 147 (47.88%) Windows
2 147 (47.88%) Microsoft
3 129 (42.02%) ITIL
4 123 (40.07%) Active Directory
5 100 (32.57%) SQL Server
6 90 (29.32%) Windows Server
7 86 (28.01%) Problem Management
8 84 (27.36%) Logistics
9 83 (27.04%) Oracle
10 82 (26.71%) IIS
11 80 (26.06%) ITSM
12 79 (25.73%) Root Cause Analysis
13 70 (22.80%) Linux
13 70 (22.80%) Incident Management
14 68 (22.15%) BMC
15 67 (21.82%) Private Cloud
16 62 (20.20%) Asset Management
17 61 (19.87%) Microsoft Azure
18 60 (19.54%) Hyper-V
19 59 (19.22%) Continuous Improvement
20 51 (16.61%) Degree
21 49 (15.96%) Service Delivery
21 49 (15.96%) Analytical Skills
22 47 (15.31%) VMware
23 46 (14.98%) VMware Infrastructure
24 45 (14.66%) Stakeholder Management
25 42 (13.68%) SQL
26 41 (13.36%) ITIL V3
27 40 (13.03%) Process Improvement

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (26.71%) IIS
2 19 (6.19%) Confluence
3 17 (5.54%) WebLogic
4 15 (4.89%) SharePoint
5 14 (4.56%) Apache
5 14 (4.56%) JBoss
6 5 (1.63%) MS Exchange
7 4 (1.30%) Skype for Business
8 3 (0.98%) WebSphere
Applications
1 25 (8.14%) Microsoft Excel
2 22 (7.17%) Microsoft Office
3 10 (3.26%) Microsoft PowerPoint
4 7 (2.28%) MS Visio
5 6 (1.95%) Microsoft Project
Business Applications
1 6 (1.95%) assyst
2 2 (0.65%) Workfront
3 1 (0.33%) Remedy ITSM
Cloud Services
1 61 (19.87%) Microsoft Azure
2 33 (10.75%) Office 365
3 30 (9.77%) SaaS
4 23 (7.49%) IaaS
5 15 (4.89%) Cloud Computing
5 15 (4.89%) GitHub
5 15 (4.89%) PaaS
6 5 (1.63%) Amazon AWS
Communications & Networking
1 25 (8.14%) LAN
2 24 (7.82%) TCP/IP
3 19 (6.19%) WAN
4 15 (4.89%) Firewall
5 12 (3.91%) VoIP
6 7 (2.28%) DHCP
7 6 (1.95%) Skype
8 5 (1.63%) DNS
8 5 (1.63%) VPN
9 4 (1.30%) Cisco IOS
10 3 (0.98%) Bluetooth
10 3 (0.98%) Wi-Fi
10 3 (0.98%) Wireless
10 3 (0.98%) WLAN
11 2 (0.65%) VLAN
12 1 (0.33%) ATM
12 1 (0.33%) HTTP
12 1 (0.33%) SNMP
Database & Business Intelligence
1 100 (32.57%) SQL Server
2 18 (5.86%) Relational Database
3 17 (5.54%) RDBMS
3 17 (5.54%) SQL Server 2008
4 13 (4.23%) Oracle Database
4 13 (4.23%) Oracle Database 11g
4 13 (4.23%) Oracle Database 12c
4 13 (4.23%) Oracle Reports
4 13 (4.23%) SQL Server Analysis Services
4 13 (4.23%) SQL Server Integration Services
5 10 (3.26%) Data Mining
6 6 (1.95%) Power BI
7 4 (1.30%) SQL Server Reporting Services
8 1 (0.33%) NoSQL
Development Applications
1 24 (7.82%) JIRA
2 19 (6.19%) Git (software)
2 19 (6.19%) Jenkins
2 19 (6.19%) Subversion
3 15 (4.89%) Gerrit
3 15 (4.89%) Octopus Deploy
3 15 (4.89%) Selenium
3 15 (4.89%) TeamCity
4 9 (2.93%) Eclipse
5 4 (1.30%) Team Foundation Server
5 4 (1.30%) VersionOne
6 1 (0.33%) Firebug
General
1 25 (8.14%) Finance
2 12 (3.91%) Retail
3 6 (1.95%) Banking
4 5 (1.63%) Law
4 5 (1.63%) Marketing
5 3 (0.98%) Legal
6 2 (0.65%) Financial Institution
6 2 (0.65%) Telecoms
7 1 (0.33%) Advertising
7 1 (0.33%) Manufacturing
Job Titles
1 87 (28.34%) Analyst
2 52 (16.94%) IT Manager
3 39 (12.70%) Infrastructure Engineer
4 32 (10.42%) Continuous Improvement Manager
5 31 (10.10%) Administrator
6 30 (9.77%) DBA
7 25 (8.14%) Support Analyst
8 22 (7.17%) Service Analyst
9 19 (6.19%) IT Analyst
10 18 (5.86%) Monitoring Analyst
10 18 (5.86%) Service Manager
11 17 (5.54%) SQL DBA
11 17 (5.54%) SQL Server DBA
12 15 (4.89%) Lead DevOps
13 14 (4.56%) Linux Engineer
13 14 (4.56%) Linux Infrastructure Engineer
13 14 (4.56%) VMware Engineer
13 14 (4.56%) VMware Infrastructure Engineer
14 13 (4.23%) Oracle DBA
14 13 (4.23%) Team Leader
Libraries, Frameworks & Software Standards
1 35 (11.40%) .NET
2 24 (7.82%) Middleware
3 16 (5.21%) XML
4 9 (2.93%) HTML
5 8 (2.61%) ASP.NET
6 6 (1.95%) AngularJS
6 6 (1.95%) SOAP
7 5 (1.63%) REST
7 5 (1.63%) Twitter Bootstrap
7 5 (1.63%) Web Services
8 4 (1.30%) CSS
8 4 (1.30%) Velocity
9 3 (0.98%) Ajax
9 3 (0.98%) WebSphere MQ
10 1 (0.33%) jQuery
10 1 (0.33%) JSON
Miscellaneous
1 67 (21.82%) Private Cloud
2 49 (15.96%) Analytical Skills
3 16 (5.21%) CMDB
4 13 (4.23%) Computer Science
5 12 (3.91%) Self-Motivation
6 10 (3.26%) Blackberry
6 10 (3.26%) EPoS
6 10 (3.26%) Handset
7 8 (2.61%) Virtual Team
8 4 (1.30%) PMI
9 3 (0.98%) Data Centre
9 3 (0.98%) Enterprise Software
9 3 (0.98%) Smartphone
9 3 (0.98%) Social Media
9 3 (0.98%) Video Conferencing
10 2 (0.65%) Hedge funds
11 1 (0.33%) Fintech
11 1 (0.33%) Greenfield Project
11 1 (0.33%) Mobile App
11 1 (0.33%) User Experience
Operating Systems
1 147 (47.88%) Windows
2 90 (29.32%) Windows Server
3 70 (22.80%) Linux
4 17 (5.54%) Windows 7
5 9 (2.93%) Unix
6 8 (2.61%) Android
6 8 (2.61%) Apple iOS
6 8 (2.61%) Windows 10
7 5 (1.63%) Windows Phone
Processes & Methodologies
1 166 (54.07%) Service Management
2 129 (42.02%) ITIL
3 86 (28.01%) Problem Management
4 84 (27.36%) Logistics
5 80 (26.06%) ITSM
6 79 (25.73%) Root Cause Analysis
7 70 (22.80%) Incident Management
8 62 (20.20%) Asset Management
9 59 (19.22%) Continuous Improvement
10 49 (15.96%) Service Delivery
11 45 (14.66%) Stakeholder Management
12 41 (13.36%) ITIL V3
13 40 (13.03%) Process Improvement
14 39 (12.70%) Infrastructure Engineering
15 35 (11.40%) Agile Software Development
16 33 (10.75%) Project Management
16 33 (10.75%) Quality Management
17 31 (10.10%) Configuration Management
17 31 (10.10%) Scrum
18 30 (9.77%) Performance Management
Programming Languages
1 42 (13.68%) SQL
2 16 (5.21%) Java
3 11 (3.58%) C#
4 9 (2.93%) JavaScript
4 9 (2.93%) PowerShell
5 8 (2.61%) Shell Script
6 3 (0.98%) VB
7 2 (0.65%) Apex Code
8 1 (0.33%) Bash Shell
8 1 (0.33%) Perl
8 1 (0.33%) Python
8 1 (0.33%) XPath
Qualifications
1 51 (16.61%) Degree
2 13 (4.23%) Computer Science Degree
3 12 (3.91%) Microsoft Certification
4 8 (2.61%) ITIL Certification
5 7 (2.28%) ITIL Foundation Certificate
5 7 (2.28%) MCSA
5 7 (2.28%) MCSE
6 5 (1.63%) CCNA
6 5 (1.63%) Cisco Certification
7 4 (1.30%) PMI Certification
7 4 (1.30%) PMP
8 2 (0.65%) SC Cleared
8 2 (0.65%) Security Cleared
Quality Assurance & Compliance
1 35 (11.40%) SLA
2 9 (2.93%) PCI DSS
3 6 (1.95%) QA
4 4 (1.30%) Data Quality
4 4 (1.30%) ISO/IEC 19770
4 4 (1.30%) PMBOK
4 4 (1.30%) PMO
5 2 (0.65%) ISO/IEC 20000
6 1 (0.33%) GDPR
System Software
1 123 (40.07%) Active Directory
2 60 (19.54%) Hyper-V
3 46 (14.98%) VMware Infrastructure
4 37 (12.05%) VMware ESXi
5 14 (4.56%) Docker
6 2 (0.65%) XenServer
Systems Management
1 37 (12.05%) vCenter Server
2 25 (8.14%) SCOM
3 24 (7.82%) Oracle Enterprise Manager
4 22 (7.17%) SCCM
5 19 (6.19%) Ansible
5 19 (6.19%) Puppet
6 4 (1.30%) Opscode Chef
7 1 (0.33%) AirWatch
7 1 (0.33%) CA Spectrum
7 1 (0.33%) Kubernetes
7 1 (0.33%) Marathon
7 1 (0.33%) Microsoft Intune
7 1 (0.33%) TADDM
7 1 (0.33%) WMI
Vendors
1 147 (47.88%) Microsoft
2 83 (27.04%) Oracle
3 68 (22.15%) BMC
4 47 (15.31%) VMware
5 36 (11.73%) SolarWinds
6 24 (7.82%) Dynatrace
6 24 (7.82%) Riverbed
7 15 (4.89%) Apple
7 15 (4.89%) Cisco
7 15 (4.89%) Citrix
8 14 (4.56%) Pega
8 14 (4.56%) Sitecore
9 11 (3.58%) Snow
10 10 (3.26%) Remedy
11 8 (2.61%) Atlassian
12 7 (2.28%) ConnectWise
13 6 (1.95%) Salesforce.com
14 5 (1.63%) NetApp
14 5 (1.63%) Sony
14 5 (1.63%) TOWER Software