Period
to

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 18 May 2022 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
18 May 2022
Same period 2021 Same period 2020
Rank 327 252 303
Rank change year-on-year -75 +51 +14
Permanent jobs citing ServiceNow 146 133 118
As % of all permanent jobs advertised in the South East 0.73% 1.00% 0.68%
As % of the Vendors category 1.86% 2.65% 1.68%
Number of salaries quoted 108 117 76
10th Percentile £26,175 £23,800 £25,375
25th Percentile £31,438 £35,000 £32,500
Median annual salary (50th Percentile) £46,750 £47,500 £52,500
Median % change year-on-year -1.58% -9.52% +11.70%
75th Percentile £65,000 £58,750 £70,000
90th Percentile £82,500 £64,250 £93,750
England median annual salary £52,500 £55,000 £60,000
% change year-on-year -4.55% -8.33% +9.09%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,859 5,023 7,010
As % of all permanent IT jobs advertised in the South East 39.44% 37.81% 40.60%
Number of salaries quoted 4,860 3,733 5,473
10th Percentile £27,500 £28,250 £27,500
25th Percentile £36,250 £36,750 £36,250
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - +4.17%
75th Percentile £66,250 £62,500 £65,000
90th Percentile £78,750 £76,250 £78,750
England median annual salary £55,000 £53,000 £52,500
% change year-on-year +3.77% +0.95% +5.00%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

Salary distribution for jobs citing ServiceNow in the South East over the 6 months to 18 May 2022.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 18 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +2 75 £43,500 -16.35% 9
Berkshire +5 46 £27,000 -48.08% 6
Surrey -49 29 £52,500 +23.53% 5
Buckinghamshire -41 23 £52,500 +105.88% 1
Hampshire -64 22 £62,500 +25.00% 9
West Sussex -11 10 £65,000 +36.84% 3
Oxfordshire - 6 £55,000 - 2
East Sussex -8 4 £29,250 -6.47% 1
Kent -48 2 £37,500 +15.38% 2
Sussex - 1 - -
ServiceNow
England

For the 6 months to 18 May 2022, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ServiceNow.

1 73 (50.00%) ITIL
2 48 (32.88%) Social Skills
3 39 (26.71%) Microsoft
4 35 (23.97%) SLA
4 35 (23.97%) Service Management
5 34 (23.29%) Change Management
6 31 (21.23%) ITSM
7 24 (16.44%) Service Delivery
8 23 (15.75%) Agile
9 22 (15.07%) Finance
9 22 (15.07%) Project Management
9 22 (15.07%) Problem-Solving
9 22 (15.07%) Microsoft 365
10 19 (13.01%) Windows
10 19 (13.01%) SQL
10 19 (13.01%) DevOps
11 18 (12.33%) ITIL V3
11 18 (12.33%) Azure
12 17 (11.64%) Mentoring
13 15 (10.27%) Windows 10
14 14 (9.59%) Line Management
14 14 (9.59%) Analytical Skills
14 14 (9.59%) Self-Motivation
15 13 (8.90%) Degree
15 13 (8.90%) Management Information System
15 13 (8.90%) Configuration Management
15 13 (8.90%) Microsoft Office
15 13 (8.90%) Aviation
15 13 (8.90%) Customer-Centricity
16 12 (8.22%) Proactive Monitoring

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (4.79%) Confluence
2 2 (1.37%) MS Exchange
2 2 (1.37%) Oracle SOA Suite
3 1 (0.68%) Apache
3 1 (0.68%) SharePoint
3 1 (0.68%) Tomcat
3 1 (0.68%) WebLogic
3 1 (0.68%) WebSphere
Applications
1 13 (8.90%) Microsoft Office
2 5 (3.42%) Microsoft Excel
3 4 (2.74%) Microsoft PowerPoint
4 2 (1.37%) Microsoft Project
Business Applications
1 6 (4.11%) NetSuite
1 6 (4.11%) Remedy ITSM
2 1 (0.68%) SAP MM
2 1 (0.68%) SAP S/4HANA
Cloud Services
1 22 (15.07%) Microsoft 365
2 18 (12.33%) Azure
3 8 (5.48%) SaaS
4 5 (3.42%) AWS
5 4 (2.74%) Power Platform
6 3 (2.05%) Azure Active Directory
7 2 (1.37%) Dynamics 365
7 2 (1.37%) IaaS
7 2 (1.37%) PaaS
7 2 (1.37%) SuccessFactors
8 1 (0.68%) OneDrive
Communications & Networking
1 6 (4.11%) VPN
2 5 (3.42%) Firewall
2 5 (3.42%) LAN
2 5 (3.42%) SSL
2 5 (3.42%) WAN
3 4 (2.74%) NGFW
3 4 (2.74%) SD-WAN
4 3 (2.05%) MVNO
5 2 (1.37%) DHCP
5 2 (1.37%) DNS
6 1 (0.68%) BGP
6 1 (0.68%) Cisco IOS
6 1 (0.68%) EIGRP
6 1 (0.68%) OSPF
6 1 (0.68%) SNMP
6 1 (0.68%) TACACS
6 1 (0.68%) TCP/IP
6 1 (0.68%) VoIP
6 1 (0.68%) Wireless
6 1 (0.68%) WLAN
Database & Business Intelligence
1 4 (2.74%) Power BI
2 3 (2.05%) MariaDB
2 3 (2.05%) MongoDB
2 3 (2.05%) PostgreSQL
3 2 (1.37%) Data Warehouse
4 1 (0.68%) DB2
4 1 (0.68%) Hazelcast
4 1 (0.68%) Metadata
4 1 (0.68%) SQL Server
4 1 (0.68%) SQL Server Analysis Services
4 1 (0.68%) SQL Server Integration Services
4 1 (0.68%) SQL Server Reporting Services
Development Applications
1 11 (7.53%) JIRA
2 4 (2.74%) Jenkins
3 3 (2.05%) Git (software)
3 3 (2.05%) GitLab
3 3 (2.05%) Jasmine
4 1 (0.68%) LSMW
General
1 48 (32.88%) Social Skills
2 22 (15.07%) Finance
3 14 (9.59%) Analytical Skills
4 13 (8.90%) Aviation
5 12 (8.22%) German Language
6 8 (5.48%) Retail
7 7 (4.79%) Billing
8 6 (4.11%) Advertising
9 5 (3.42%) French Language
9 5 (3.42%) Telecoms
10 4 (2.74%) Influencing Skills
10 4 (2.74%) Legal
10 4 (2.74%) Marketing
10 4 (2.74%) Presentation Skills
11 2 (1.37%) Back Office
11 2 (1.37%) Digital Economy
11 2 (1.37%) Organisational Skills
11 2 (1.37%) Public Sector
12 1 (0.68%) Electronics
12 1 (0.68%) Manufacturing
Job Titles
1 48 (32.88%) Analyst
2 25 (17.12%) Service Analyst
3 20 (13.70%) Service Desk Analyst
4 17 (11.64%) Applications Support
5 14 (9.59%) Service Manager
6 13 (8.90%) Support Analyst
7 12 (8.22%) Architect
8 11 (7.53%) Applications Support Analyst
8 11 (7.53%) IT Manager
9 9 (6.16%) IT Support
10 8 (5.48%) IT Analyst
11 7 (4.79%) Consultant
11 7 (4.79%) Coordinator
11 7 (4.79%) Developer
11 7 (4.79%) Project Manager
12 6 (4.11%) Business Systems Analyst
12 6 (4.11%) Delivery Manager
12 6 (4.11%) IT Project Manager
12 6 (4.11%) Service Delivery Manager
12 6 (4.11%) Systems Analyst
Libraries, Frameworks & Software Standards
1 11 (7.53%) HTML
2 10 (6.85%) CSS
3 9 (6.16%) OLE
4 6 (4.11%) Ajax
4 6 (4.11%) LDAP
4 6 (4.11%) SOAP
4 6 (4.11%) Web Services
4 6 (4.11%) XML
5 4 (2.74%) AngularJS
6 3 (2.05%) Angular 2
6 3 (2.05%) Elastic Stack
6 3 (2.05%) Jest
6 3 (2.05%) LESS
6 3 (2.05%) Node.js
6 3 (2.05%) REST
6 3 (2.05%) Sass
7 2 (1.37%) .NET
7 2 (1.37%) .NET Core
7 2 (1.37%) MSMQ
7 2 (1.37%) Oracle Fusion
Miscellaneous
1 14 (9.59%) Self-Motivation
2 13 (8.90%) Management Information System
3 10 (6.85%) CMDB
4 7 (4.79%) Legacy Systems
5 3 (2.05%) PKI
5 3 (2.05%) Public Cloud
6 2 (1.37%) iPhone
6 2 (1.37%) PMI
6 2 (1.37%) User Experience
7 1 (0.68%) Anti-Spyware
7 1 (0.68%) Cloud Native
7 1 (0.68%) DataPower
7 1 (0.68%) Enterprise Software
7 1 (0.68%) Fat Client
7 1 (0.68%) IoT
7 1 (0.68%) iSeries
7 1 (0.68%) Microsoft Licensing
7 1 (0.68%) Mobile App
7 1 (0.68%) Private Cloud
7 1 (0.68%) Thin Client
Operating Systems
1 19 (13.01%) Windows
2 15 (10.27%) Windows 10
3 7 (4.79%) Linux
4 5 (3.42%) Windows 7
5 4 (2.74%) Windows Server
6 3 (2.05%) CentOS
7 2 (1.37%) Unix
7 2 (1.37%) Windows Server 2008
7 2 (1.37%) Windows Server 2016
8 1 (0.68%) Apple iOS
8 1 (0.68%) Windows Server 2012
Processes & Methodologies
1 73 (50.00%) ITIL
2 35 (23.97%) Service Management
3 34 (23.29%) Change Management
4 31 (21.23%) ITSM
5 24 (16.44%) Service Delivery
6 23 (15.75%) Agile
7 22 (15.07%) Problem-Solving
7 22 (15.07%) Project Management
8 19 (13.01%) DevOps
9 18 (12.33%) ITIL V3
10 17 (11.64%) Mentoring
11 14 (9.59%) Line Management
12 13 (8.90%) Configuration Management
12 13 (8.90%) Customer-Centricity
13 12 (8.22%) Business Intelligence
13 12 (8.22%) Proactive Monitoring
14 11 (7.53%) Incident Management
14 11 (7.53%) Project Delivery
15 10 (6.85%) Customer Engagement
15 10 (6.85%) Thought Leadership
Programming Languages
1 19 (13.01%) SQL
2 11 (7.53%) JavaScript
3 9 (6.16%) R
4 7 (4.79%) PowerShell
5 3 (2.05%) TypeScript
6 2 (1.37%) C#
7 1 (0.68%) ABAP
7 1 (0.68%) Apple Swift
7 1 (0.68%) Bash
7 1 (0.68%) C
7 1 (0.68%) Java
7 1 (0.68%) Objective-C
7 1 (0.68%) Perl
7 1 (0.68%) Python
7 1 (0.68%) SAPscript
7 1 (0.68%) Shell Script
Qualifications
1 13 (8.90%) Degree
2 7 (4.79%) ITIL Certification
3 5 (3.42%) CCNP
3 5 (3.42%) Cisco Certification
4 4 (2.74%) Security Cleared
5 3 (2.05%) Microsoft Certification
5 3 (2.05%) PMI Certification
5 3 (2.05%) SC Cleared
6 2 (1.37%) MCP
7 1 (0.68%) A+ Certification
7 1 (0.68%) BPSS Clearance
7 1 (0.68%) Computer Science Degree
7 1 (0.68%) ITIL Foundation Certificate
7 1 (0.68%) PMP
7 1 (0.68%) PRINCE2 Certification
Quality Assurance & Compliance
1 35 (23.97%) SLA
2 9 (6.16%) QA
3 7 (4.79%) GDPR
4 3 (2.05%) NIST
5 2 (1.37%) ISO/IEC 27001
5 2 (1.37%) NIST 800
5 2 (1.37%) P3O
5 2 (1.37%) PMO
6 1 (0.68%) Data Quality
6 1 (0.68%) GRC
System Software
1 9 (6.16%) Active Directory
2 4 (2.74%) vSphere
3 3 (2.05%) Docker
3 3 (2.05%) Virtual Machines
4 1 (0.68%) Hyper-V
4 1 (0.68%) OpenAM
4 1 (0.68%) VMware Infrastructure
Systems Management
1 12 (8.22%) SCCM
2 5 (3.42%) HP UCMDB
3 4 (2.74%) Ansible
3 4 (2.74%) FortiGate
3 4 (2.74%) Kubernetes
3 4 (2.74%) Terraform
4 3 (2.05%) Netcool
4 3 (2.05%) Rancher
5 2 (1.37%) Single Sign-On
6 1 (0.68%) AirWatch
6 1 (0.68%) CA Single Sign-On
6 1 (0.68%) Nagios
6 1 (0.68%) SCVMM
6 1 (0.68%) XenMobile
Vendors
1 39 (26.71%) Microsoft
2 12 (8.22%) BMC
3 10 (6.85%) Remedy
4 9 (6.16%) Apple
5 8 (5.48%) Salesforce.com
6 7 (4.79%) Adobe
7 6 (4.11%) Oracle
7 6 (4.11%) VMware
8 5 (3.42%) HP
8 5 (3.42%) Meraki
9 4 (2.74%) Fortinet
9 4 (2.74%) SAP
9 4 (2.74%) Zscaler
10 3 (2.05%) Ariba
10 3 (2.05%) Atlassian
10 3 (2.05%) Cadence
11 2 (1.37%) Cisco
11 2 (1.37%) Planview
11 2 (1.37%) Sun
12 1 (0.68%) Fujitsu