Period
to 18 July 2019

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 18 July 2019 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
18 Jul 2019
Same period 2018 Same period 2017
Rank 263 306 453
Rank change year-on-year +43 +147 +21
Permanent jobs citing ServiceNow 273 263 94
As % of all permanent IT jobs advertised in the South East 1.03% 0.87% 0.32%
As % of the Vendors category 2.47% 1.98% 0.68%
Number of salaries quoted 215 173 78
South East median annual salary £47,500 £47,500 £31,250
Median salary % change year-on-year - +52.00% -34.21%
10th Percentile £29,850 £25,850 £21,250
90th Percentile £65,000 £71,250 £63,750
England median annual salary £55,000 £47,500 £52,205
% change year-on-year +15.79% -9.01% +4.41%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 11,068 13,254 13,898
As % of all permanent IT jobs advertised in the South East 41.76% 43.69% 46.60%
Number of salaries quoted 8,723 10,542 11,317
South East median annual salary £48,000 £45,000 £45,000
Median salary % change year-on-year +6.67% - +2.27%
10th Percentile £26,750 £26,250 £25,500
90th Percentile £73,750 £70,000 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +3.26%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

The salary distribution of IT jobs citing ServiceNow in the South East over the 6 months to 18 July 2019.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 18 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +7 95 £45,000 +28.57% 14
Hampshire +51 84 £53,000 -18.46% 8
Berkshire -15 70 £45,000 - 10
Surrey -1 40 £45,000 -10.00% 5
West Sussex +27 29 £45,000 -5.26% 1
East Sussex +35 20 £60,000 +6.67% 1
Buckinghamshire +15 17 £31,000 +24.00% 2
Oxfordshire +39 8 £24,750 -14.66% 2
Kent +9 4 £37,500 - 1
Home Counties - 1 £45,000 -
ServiceNow
England

For the 6 months to 18 July 2019, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ServiceNow.

1 183 (67.03%) ITIL
2 111 (40.66%) Service Management
3 91 (33.33%) ITSM
4 87 (31.87%) SQL
5 73 (26.74%) Windows
6 70 (25.64%) SLA
7 59 (21.61%) Problem-Solving
8 55 (20.15%) Microsoft
8 55 (20.15%) Change Management
9 52 (19.05%) Degree
9 52 (19.05%) Problem Management
10 45 (16.48%) Retail
11 43 (15.75%) Incident Management
12 40 (14.65%) JIRA
13 39 (14.29%) Finance
14 38 (13.92%) Management Information System
15 32 (11.72%) Java
15 32 (11.72%) Migration
16 30 (10.99%) Computer Science
16 30 (10.99%) Continuous Improvement
17 27 (9.89%) Windows Server
17 27 (9.89%) Analytical Skills
17 27 (9.89%) SCCM
18 26 (9.52%) ITIL Foundation Certificate
18 26 (9.52%) VMware
18 26 (9.52%) Agile Software Development
19 25 (9.16%) SQL Server
19 25 (9.16%) Kalman Filter
19 25 (9.16%) People Management
19 25 (9.16%) PowerShell

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (8.79%) SAS
2 15 (5.49%) SharePoint
3 11 (4.03%) CICS
4 7 (2.56%) Confluence
5 6 (2.20%) Oracle Workflow
6 5 (1.83%) BizTalk Server
6 5 (1.83%) Mule
6 5 (1.83%) Mule ESB
7 4 (1.47%) Apache
7 4 (1.47%) Apache Synapse
7 4 (1.47%) MS Exchange
8 2 (0.73%) CMS
8 2 (0.73%) IBM Notes
8 2 (0.73%) IIS
9 1 (0.37%) Elasticsearch
9 1 (0.37%) SharePoint 2013
Applications
1 19 (6.96%) Microsoft Office
2 8 (2.93%) Microsoft Excel
2 8 (2.93%) Microsoft Project
3 1 (0.37%) MS Visio
3 1 (0.37%) Notepad++
Business Applications
1 10 (3.66%) Remedy ITSM
2 4 (1.47%) Cisco SocialMiner
3 3 (1.10%) Primavera
4 2 (0.73%) Dynamics CRM
4 2 (0.73%) Sage 200
4 2 (0.73%) Workfront
5 1 (0.37%) Maximo
5 1 (0.37%) NetSuite
Cloud Services
1 23 (8.42%) Microsoft Azure
2 16 (5.86%) IaaS
3 15 (5.49%) Office 365
4 13 (4.76%) SaaS
5 7 (2.56%) Amazon AWS
6 6 (2.20%) PaaS
7 5 (1.83%) Apigee
7 5 (1.83%) Kong
8 2 (0.73%) Dynamics 365
9 1 (0.37%) Amazon ECS
9 1 (0.37%) Azure Active Directory
9 1 (0.37%) Cloud Computing
9 1 (0.37%) GitHub
9 1 (0.37%) OneDrive
Communications & Networking
1 13 (4.76%) Firewall
2 11 (4.03%) DNS
3 10 (3.66%) BGP
3 10 (3.66%) EIGRP
3 10 (3.66%) Network Security
3 10 (3.66%) OSPF
4 8 (2.93%) WAN
5 7 (2.56%) FTP
5 7 (2.56%) LAN
6 6 (2.20%) Internet
6 6 (2.20%) IPsec
6 6 (2.20%) IPv4
6 6 (2.20%) IPv6
6 6 (2.20%) RIP
7 4 (1.47%) Cisco ICM
7 4 (1.47%) GPON
7 4 (1.47%) MRTG
7 4 (1.47%) SSH
7 4 (1.47%) VPN
7 4 (1.47%) Wireless
Database & Business Intelligence
1 25 (9.16%) SQL Server
2 18 (6.59%) SQL Server 2012
3 13 (4.76%) SQL Server 2014
3 13 (4.76%) SQL Server 2016
4 11 (4.03%) DB2
5 5 (1.83%) Data Lake
5 5 (1.83%) Hadoop
5 5 (1.83%) PostgreSQL
5 5 (1.83%) SQL Server 2008
6 4 (1.47%) MySQL
7 3 (1.10%) Azure SQL Database
7 3 (1.10%) Data Warehouse
8 1 (0.37%) Amazon RDS
8 1 (0.37%) Crystal Reports
8 1 (0.37%) Oracle Reports
Development Applications
1 40 (14.65%) JIRA
2 4 (1.47%) VSS/SourceSafe
3 2 (0.73%) Jenkins
3 2 (0.73%) Visual Studio
4 1 (0.37%) Git (software)
4 1 (0.37%) Selenium
4 1 (0.37%) Subversion
General
1 45 (16.48%) Retail
2 39 (14.29%) Finance
3 10 (3.66%) Telecoms
4 5 (1.83%) Legal
5 3 (1.10%) Automotive
6 2 (0.73%) Electronics
6 2 (0.73%) Manufacturing
6 2 (0.73%) Marketing
7 1 (0.37%) Back Office
7 1 (0.37%) Billing
7 1 (0.37%) Czech Language
7 1 (0.37%) General Ledger
7 1 (0.37%) Hebrew Language
7 1 (0.37%) Publishing
Job Titles
1 66 (24.18%) Analyst
2 40 (14.65%) Support Analyst
3 34 (12.45%) Applications Support
4 30 (10.99%) IT Analyst
5 24 (8.79%) Developer
5 24 (8.79%) IT Support
6 21 (7.69%) IT Support Analyst
7 20 (7.33%) Systems Analyst
7 20 (7.33%) Systems Support Analyst
8 19 (6.96%) Service Analyst
8 19 (6.96%) Team Leader
9 18 (6.59%) Systems Support
10 16 (5.86%) Software Analyst
10 16 (5.86%) Software Support Analyst
11 14 (5.13%) IT Manager
11 14 (5.13%) Support Engineer
12 13 (4.76%) DBA
12 13 (4.76%) Service Desk Analyst
12 13 (4.76%) SQL DBA
12 13 (4.76%) SQL Server DBA
Libraries, Frameworks & Software Standards
1 13 (4.76%) Middleware
2 12 (4.40%) REST
3 9 (3.30%) SOAP
4 6 (2.20%) CSS
4 6 (2.20%) HTML
4 6 (2.20%) XML
5 5 (1.83%) .NET
5 5 (1.83%) .NET Framework
5 5 (1.83%) RabbitMQ
5 5 (1.83%) Web Services
6 4 (1.47%) JSON
6 4 (1.47%) SAML
7 2 (0.73%) LDAP
8 1 (0.37%) Elastic Stack
Miscellaneous
1 38 (13.92%) Management Information System
2 27 (9.89%) Analytical Skills
3 21 (7.69%) CMDB
3 21 (7.69%) EPoS
4 20 (7.33%) User Experience
5 17 (6.23%) Data Centre
5 17 (6.23%) Self-Motivation
6 13 (4.76%) Clustering
7 11 (4.03%) Mainframe
7 11 (4.03%) VSAM
8 9 (3.30%) EFT
9 8 (2.93%) FMCG
10 6 (2.20%) Private Cloud
10 6 (2.20%) Public Cloud
11 5 (1.83%) Reinsurance
12 4 (1.47%) Algorithms
12 4 (1.47%) IVR
13 2 (0.73%) Driving Licence
13 2 (0.73%) NHS
13 2 (0.73%) Replication
Operating Systems
1 73 (26.74%) Windows
2 27 (9.89%) Windows Server
3 22 (8.06%) Windows 10
4 20 (7.33%) Linux
4 20 (7.33%) Unix
5 11 (4.03%) MVS
6 7 (2.56%) Windows Server 2008
7 5 (1.83%) Windows 7
8 4 (1.47%) CentOS
9 2 (0.73%) Windows Server 2012
10 1 (0.37%) Mac OS
10 1 (0.37%) Red Hat Enterprise Linux
Processes & Methodologies
1 183 (67.03%) ITIL
2 111 (40.66%) Service Management
3 91 (33.33%) ITSM
4 59 (21.61%) Problem-Solving
5 55 (20.15%) Change Management
6 52 (19.05%) Problem Management
7 43 (15.75%) Incident Management
8 32 (11.72%) Migration
9 30 (10.99%) Computer Science
9 30 (10.99%) Continuous Improvement
10 26 (9.52%) Agile Software Development
11 25 (9.16%) Kalman Filter
11 25 (9.16%) People Management
12 24 (8.79%) Proactive Monitoring
13 23 (8.42%) Root Cause Analysis
14 22 (8.06%) ETL
14 22 (8.06%) Knowledge Management
15 20 (7.33%) Stakeholder Engagement
15 20 (7.33%) Workflow
16 19 (6.96%) Line Management
Programming Languages
1 87 (31.87%) SQL
2 32 (11.72%) Java
3 25 (9.16%) PowerShell
4 15 (5.49%) T-SQL
5 11 (4.03%) COBOL
5 11 (4.03%) JCL
6 9 (3.30%) JavaScript
7 5 (1.83%) C#
8 2 (0.73%) Python
8 2 (0.73%) VB
9 1 (0.37%) C
Qualifications
1 52 (19.05%) Degree
2 26 (9.52%) ITIL Foundation Certificate
3 22 (8.06%) ITIL Certification
4 18 (6.59%) Microsoft Certification
5 15 (5.49%) MCP
6 8 (2.93%) CCNA
6 8 (2.93%) Cisco Certification
7 6 (2.20%) CCMSE
7 6 (2.20%) CCNP
7 6 (2.20%) CCSA
7 6 (2.20%) CCSE
7 6 (2.20%) CISSP
7 6 (2.20%) JNCIE
7 6 (2.20%) JNCIP
7 6 (2.20%) JNCIS
7 6 (2.20%) Security Cleared
8 4 (1.47%) Computer Science Degree
8 4 (1.47%) SC Cleared
9 3 (1.10%) MCSE
10 2 (0.73%) MCSA
Quality Assurance & Compliance
1 70 (25.64%) SLA
2 10 (3.66%) PMO
3 1 (0.37%) Data Quality
3 1 (0.37%) ISO/IEC 20000
3 1 (0.37%) QA
System Software
1 24 (8.79%) Active Directory
2 16 (5.86%) VMware Infrastructure
3 6 (2.20%) vCloud
4 4 (1.47%) iptables
4 4 (1.47%) VMware ESXi
5 2 (0.73%) Hyper-V
5 2 (0.73%) Microsoft Virtual Server
5 2 (0.73%) NFS
5 2 (0.73%) Virtual Servers
5 2 (0.73%) vSphere
Systems Management
1 27 (9.89%) SCCM
2 15 (5.49%) SCOM
3 13 (4.76%) BMC PATROL
3 13 (4.76%) Microsoft Clustering
4 10 (3.66%) vCenter Server
5 6 (2.20%) Norton AntiVirus
5 6 (2.20%) Tivoli
6 4 (1.47%) Cisco CUCM
6 4 (1.47%) Cisco UCCE
6 4 (1.47%) Cisco UCCX
6 4 (1.47%) Single Sign-On
6 4 (1.47%) vMotion
7 3 (1.10%) Ansible
8 2 (0.73%) Microsoft Data Protection Manager
8 2 (0.73%) Microsoft Intune
8 2 (0.73%) NetBackup
8 2 (0.73%) Netcool
8 2 (0.73%) Puppet
8 2 (0.73%) SCOrch
8 2 (0.73%) WSUS
Vendors
1 55 (20.15%) Microsoft
2 26 (9.52%) VMware
3 21 (7.69%) Oracle
4 19 (6.96%) Dynatrace
4 19 (6.96%) SolarWinds
5 17 (6.23%) Cisco
6 14 (5.13%) BMC
7 12 (4.40%) Remedy
8 10 (3.66%) Palo Alto
8 10 (3.66%) Snow
9 8 (2.93%) Atlassian
9 8 (2.93%) IBM
10 7 (2.56%) CA
10 7 (2.56%) CheckPoint
10 7 (2.56%) Mitel
11 6 (2.20%) AppDynamics
11 6 (2.20%) Blue Coat
11 6 (2.20%) Juniper
11 6 (2.20%) Symantec
12 5 (1.83%) SAP