Period
to 13 April 2021

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 13 April 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
13 Apr 2021
Same period 2020 Same period 2019
Rank 253 312 322
Rank change year-on-year +59 +10 +107
Permanent jobs citing ServiceNow 110 132 200
As % of all permanent jobs advertised in the South East 0.88% 0.64% 0.75%
As % of the Vendors category 2.39% 1.59% 1.82%
Number of salaries quoted 100 79 163
10th Percentile £27,000 £25,600 £22,500
25th Percentile £37,375 £29,500 £30,875
Median annual salary (50th Percentile) £52,500 £47,500 £45,000
Median % change year-on-year +10.53% +5.56% +39.53%
75th Percentile £62,500 £63,125 £60,000
90th Percentile £75,000 £70,000 £65,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% +11.11%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,607 8,326 10,999
As % of all permanent IT jobs advertised in the South East 37.02% 40.38% 41.31%
Number of salaries quoted 3,497 6,567 8,853
10th Percentile £29,000 £27,500 £26,250
25th Percentile £37,500 £35,000 £35,000
Median annual salary (50th Percentile) £50,000 £48,500 £47,500
Median % change year-on-year +3.09% +2.11% +5.56%
75th Percentile £62,500 £65,000 £61,250
90th Percentile £76,250 £78,750 £72,500
England median annual salary £54,000 £52,500 £50,000
% change year-on-year +2.86% +5.00% +5.26%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

Salary distribution for jobs citing ServiceNow in the South East over the 6 months to 13 April 2021.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 13 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +57 31 £42,500 -19.05% 3
Thames Valley +46 26 £55,000 -8.33% 5
Surrey +27 23 £52,500 +81.03% 2
Berkshire +34 19 £52,500 -16.00% 3
West Sussex +24 18 £50,000 -9.09% 4
Buckinghamshire +31 7 £64,000 +70.67% 2
East Sussex +30 1 £30,500 -32.97%
Kent +10 1 £32,500 +30.00%
ServiceNow
England

For the 6 months to 13 April 2021, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ServiceNow.

1 56 (50.91%) ITIL
2 36 (32.73%) ITSM
3 32 (29.09%) Service Management
3 32 (29.09%) Microsoft
4 31 (28.18%) Active Directory
5 27 (24.55%) Windows
6 25 (22.73%) DNS
6 25 (22.73%) Data Centre
7 24 (21.82%) SLA
8 22 (20.00%) Azure
9 21 (19.09%) Microsoft 365
10 19 (17.27%) Finance
11 18 (16.36%) Security Cleared
11 18 (16.36%) Problem-Solving
12 17 (15.45%) Windows Server
12 17 (15.45%) Degree
12 17 (15.45%) CMDB
12 17 (15.45%) VMware
13 16 (14.55%) Firewall
13 16 (14.55%) Project Management
13 16 (14.55%) VPN
13 16 (14.55%) Microsoft Excel
13 16 (14.55%) Microsoft Office
13 16 (14.55%) SCCM
13 16 (14.55%) SC Cleared
13 16 (14.55%) Analytical Skills
13 16 (14.55%) Windows Server 2016
14 15 (13.64%) DevOps
14 15 (13.64%) Microsoft Intune
14 15 (13.64%) SaaS

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (13.64%) SharePoint
2 8 (7.27%) MS Exchange
3 7 (6.36%) Skype for Business
4 3 (2.73%) IIS
4 3 (2.73%) OpenStack
5 2 (1.82%) SAS
5 2 (1.82%) Tomcat
5 2 (1.82%) WebSphere
Applications
1 16 (14.55%) Microsoft Excel
1 16 (14.55%) Microsoft Office
2 8 (7.27%) Microsoft PowerPoint
2 8 (7.27%) Microsoft Project
3 4 (3.64%) MS Visio
Business Applications
1 11 (10.00%) Remedy ITSM
2 2 (1.82%) SAP GTS
3 1 (0.91%) Dynamics CRM
Cloud Services
1 22 (20.00%) Azure
2 21 (19.09%) Microsoft 365
3 15 (13.64%) SaaS
4 14 (12.73%) Azure Active Directory
5 11 (10.00%) AWS
6 10 (9.09%) IaaS
6 10 (9.09%) PaaS
7 8 (7.27%) Power Platform
8 2 (1.82%) Cloud Computing
9 1 (0.91%) Dynamics 365
Communications & Networking
1 25 (22.73%) DNS
2 16 (14.55%) Firewall
2 16 (14.55%) VPN
3 12 (10.91%) SAN
4 10 (9.09%) DHCP
4 10 (9.09%) Wireless
5 9 (8.18%) Internet
6 8 (7.27%) Cisco ASA
6 8 (7.27%) Skype
7 6 (5.45%) SSL
7 6 (5.45%) TCP/IP
8 4 (3.64%) Remote Desktop
9 3 (2.73%) WAN
10 2 (1.82%) SD-WAN
10 2 (1.82%) VLAN
11 1 (0.91%) Cisco IOS
11 1 (0.91%) Cisco ISE
11 1 (0.91%) Cisco Nexus
11 1 (0.91%) HSRP
11 1 (0.91%) IPsec
Database & Business Intelligence
1 10 (9.09%) SQL Server
2 8 (7.27%) Power BI
3 4 (3.64%) Tableau
4 2 (1.82%) BusinessObjects
4 2 (1.82%) DB2
4 2 (1.82%) MySQL
5 1 (0.91%) Big Data
5 1 (0.91%) Blockchain
5 1 (0.91%) SQL Server Reporting Services
Development Applications
1 8 (7.27%) JIRA
2 1 (0.91%) Git (software)
General
1 19 (17.27%) Finance
2 3 (2.73%) Legal
2 3 (2.73%) Marketing
3 1 (0.91%) Military
Job Titles
1 26 (23.64%) Analyst
2 11 (10.00%) IT Engineer
3 10 (9.09%) Network Engineer
3 10 (9.09%) Support Engineer
4 9 (8.18%) IT Analyst
5 8 (7.27%) PMO Analyst
5 8 (7.27%) Senior Analyst
5 8 (7.27%) Senior PMO
5 8 (7.27%) Senior PMO Analyst
6 7 (6.36%) 2nd Line Engineer
6 7 (6.36%) Consultant
6 7 (6.36%) Infrastructure Engineer
7 6 (5.45%) ITSM Consultant
7 6 (5.45%) Network Operations Engineer
7 6 (5.45%) Operations Engineer
7 6 (5.45%) Senior Consultant
7 6 (5.45%) Senior ITSM Consultant
7 6 (5.45%) Senior Technical Consultant
7 6 (5.45%) Technical Consultant
8 5 (4.55%) Report Analyst
Libraries, Frameworks & Software Standards
1 7 (6.36%) CSS
1 7 (6.36%) HTML
2 6 (5.45%) Ajax
2 6 (5.45%) LDAP
2 6 (5.45%) SOAP
2 6 (5.45%) Web Services
2 6 (5.45%) XML
3 2 (1.82%) .NET
4 1 (0.91%) 802.1X
Miscellaneous
1 25 (22.73%) Data Centre
2 17 (15.45%) CMDB
3 16 (14.55%) Analytical Skills
4 9 (8.18%) Public Cloud
5 8 (7.27%) Video Conferencing
6 6 (5.45%) Driving Licence
7 4 (3.64%) Data Structures
8 2 (1.82%) Management Information System
9 1 (0.91%) Clustering
9 1 (0.91%) Mainframe
9 1 (0.91%) Private Cloud
9 1 (0.91%) Smartphone
Operating Systems
1 27 (24.55%) Windows
2 17 (15.45%) Windows Server
3 16 (14.55%) Windows Server 2016
4 11 (10.00%) Windows Server 2012
4 11 (10.00%) Windows Server 2019
5 10 (9.09%) Android
6 9 (8.18%) Apple iOS
6 9 (8.18%) Windows 10
7 8 (7.27%) Linux
7 8 (7.27%) Windows 7
8 5 (4.55%) Windows Server 2008
Processes & Methodologies
1 56 (50.91%) ITIL
2 36 (32.73%) ITSM
3 32 (29.09%) Service Management
4 18 (16.36%) Problem-Solving
5 16 (14.55%) Project Management
6 15 (13.64%) Change Management
6 15 (13.64%) DevOps
7 14 (12.73%) Service Delivery
8 13 (11.82%) Migration
9 12 (10.91%) Infrastructure Engineering
10 11 (10.00%) Continuous Improvement
10 11 (10.00%) Customer Requirements
11 10 (9.09%) Agile Software Development
11 10 (9.09%) Release Management
12 9 (8.18%) Incident Management
12 9 (8.18%) Information Security
12 9 (8.18%) Network Management
12 9 (8.18%) Technology Roadmap
13 8 (7.27%) IT Audit
13 8 (7.27%) Presales
Programming Languages
1 12 (10.91%) JavaScript
2 10 (9.09%) PowerShell
3 9 (8.18%) SQL
4 2 (1.82%) Java
4 2 (1.82%) Python
Qualifications
1 18 (16.36%) Security Cleared
2 17 (15.45%) Degree
3 16 (14.55%) SC Cleared
4 11 (10.00%) BPSS Clearance
5 10 (9.09%) CCNP
5 10 (9.09%) Cisco Certification
6 9 (8.18%) CCNA
6 9 (8.18%) ITIL Certification
7 4 (3.64%) ITIL Foundation Certificate
7 4 (3.64%) Master's Degree
7 4 (3.64%) MCP
8 1 (0.91%) HPE ATP
Quality Assurance & Compliance
1 24 (21.82%) SLA
2 9 (8.18%) PMO
3 6 (5.45%) ISO/IEC 20000
4 2 (1.82%) COBIT
5 1 (0.91%) Data Quality
5 1 (0.91%) GDPR
5 1 (0.91%) QA
System Software
1 31 (28.18%) Active Directory
2 12 (10.91%) Hyper-V
2 12 (10.91%) VMware Infrastructure
3 9 (8.18%) Firmware
4 8 (7.27%) Virtual Machines
5 4 (3.64%) NFS
6 1 (0.91%) VMware NSX
Systems Management
1 16 (14.55%) SCCM
2 15 (13.64%) Microsoft Intune
3 12 (10.91%) SCVMM
4 6 (5.45%) HP UCMDB
5 4 (3.64%) SCSM
6 1 (0.91%) Ansible
6 1 (0.91%) Jamf Pro
6 1 (0.91%) SCOM
6 1 (0.91%) Terraform
Vendors
1 32 (29.09%) Microsoft
2 17 (15.45%) VMware
3 14 (12.73%) Cisco
4 12 (10.91%) SolarWinds
5 11 (10.00%) Remedy
5 11 (10.00%) SAP
6 10 (9.09%) CheckPoint
7 9 (8.18%) Blue Coat
7 9 (8.18%) BMC
7 9 (8.18%) McAfee
7 9 (8.18%) Palo Alto
8 8 (7.27%) HP
9 7 (6.36%) Veeam
10 5 (4.55%) Apple
10 5 (4.55%) Citrix
10 5 (4.55%) Juniper
11 4 (3.64%) Cognos
12 3 (2.73%) Adobe
12 3 (2.73%) Dell
12 3 (2.73%) Sophos