Period
to 18 July 2018

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 18 July 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 307 449 473
Rank change year-on-year +142 +24 +81
Permanent jobs citing ServiceNow 263 94 165
As % of all permanent IT jobs advertised in the South East 0.87% 0.32% 0.43%
As % of the Vendors category 1.95% 0.68% 0.89%
Number of salaries quoted 173 78 144
South East median annual salary £47,500 £31,250 £47,500
Median salary % change year-on-year +52.00% -34.21% +53.23%
10th Percentile £25,850 £21,250 £31,250
90th Percentile £71,250 £63,750 £67,500
England median annual salary £47,500 £52,205 £50,000
% change year-on-year -9.01% +4.41% +11.11%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 13,487 13,888 18,630
As % of all permanent IT jobs advertised in the South East 44.46% 46.58% 48.74%
Number of salaries quoted 10,775 11,309 15,443
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% -1.40%
10th Percentile £26,250 £25,500 £26,250
90th Percentile £70,000 £67,500 £66,250
England median annual salary £49,000 £47,500 £46,000
% change year-on-year +3.16% +3.26% +2.22%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

The salary distribution of IT jobs citing ServiceNow in the South East over the 6 months to 18 July 2018.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 18 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +98 142 £35,000 -22.22% 8
Berkshire +77 103 £45,000 -23.40% 7
Surrey +43 63 £50,000 +66.67% 6
Hampshire +16 41 £65,000 +150.00% 2
Buckinghamshire +18 28 £25,000 +11.11% 1
Oxfordshire - 11 £29,000 -
West Sussex +4 7 £47,500 +72.73%
Kent +11 3 - -
East Sussex - 3 £56,250 - 1
Middlesex +11 2 - -
ServiceNow
England

For the 6 months to 18 July 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ServiceNow.

1 127 (48.29%) ITIL
1 127 (48.29%) Service Management
2 125 (47.53%) Windows
3 113 (42.97%) Microsoft
4 92 (34.98%) Active Directory
5 86 (32.70%) Oracle
6 82 (31.18%) ITSM
7 76 (28.90%) SQL Server
8 68 (25.86%) Windows Server
9 61 (23.19%) Problem Management
10 54 (20.53%) Asset Management
10 54 (20.53%) Logistics
10 54 (20.53%) SQL
11 52 (19.77%) IIS
11 52 (19.77%) Analytical Skills
12 47 (17.87%) Hyper-V
13 46 (17.49%) Linux
14 44 (16.73%) Microsoft Azure
14 44 (16.73%) Root Cause Analysis
15 42 (15.97%) .NET
16 41 (15.59%) BMC
17 40 (15.21%) Degree
17 40 (15.21%) Stakeholder Management
18 39 (14.83%) Incident Management
18 39 (14.83%) Service Delivery
19 37 (14.07%) SolarWinds
20 35 (13.31%) ITIL V3
21 34 (12.93%) Remedy
21 34 (12.93%) LAN
22 32 (12.17%) VMware

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (19.77%) IIS
2 20 (7.60%) WebLogic
3 19 (7.22%) SharePoint
4 8 (3.04%) Confluence
4 8 (3.04%) WebSphere
5 7 (2.66%) Apache
5 7 (2.66%) JBoss
6 5 (1.90%) Skype for Business
7 3 (1.14%) OpenStack
8 2 (0.76%) IBM Notes
8 2 (0.76%) MS Exchange
9 1 (0.38%) BizTalk Server
9 1 (0.38%) CMS
9 1 (0.38%) Documentum
Applications
1 26 (9.89%) Microsoft Excel
2 19 (7.22%) Microsoft Office
3 10 (3.80%) Microsoft PowerPoint
4 5 (1.90%) MS Visio
5 4 (1.52%) Microsoft Project
Business Applications
1 21 (7.98%) Remedy ITSM
2 6 (2.28%) assyst
3 4 (1.52%) Workfront
4 1 (0.38%) Cognos Business Intelligence
Cloud Services
1 44 (16.73%) Microsoft Azure
2 26 (9.89%) SaaS
3 21 (7.98%) Office 365
4 16 (6.08%) IaaS
5 9 (3.42%) Amazon AWS
6 8 (3.04%) Cloud Computing
6 8 (3.04%) GitHub
6 8 (3.04%) PaaS
7 4 (1.52%) Amazon CloudWatch
7 4 (1.52%) AWS CloudTrail
Communications & Networking
1 34 (12.93%) LAN
2 29 (11.03%) WAN
3 27 (10.27%) TCP/IP
4 23 (8.75%) Firewall
5 15 (5.70%) VoIP
6 10 (3.80%) VPN
7 9 (3.42%) SNMP
8 8 (3.04%) Wireless
9 7 (2.66%) Internet
9 7 (2.66%) Skype
10 6 (2.28%) DHCP
11 5 (1.90%) HTTP
12 4 (1.52%) Bluetooth
12 4 (1.52%) DNS
12 4 (1.52%) ICMP
12 4 (1.52%) OSPF
12 4 (1.52%) WebEx
12 4 (1.52%) Wi-Fi
12 4 (1.52%) WLAN
13 3 (1.14%) IP Telephony
Database & Business Intelligence
1 76 (28.90%) SQL Server
2 21 (7.98%) Relational Database
3 20 (7.60%) RDBMS
4 16 (6.08%) SQL Server Integration Services
5 12 (4.56%) SQL Server Analysis Services
6 8 (3.04%) SQL Server 2008
7 7 (2.66%) Oracle Database
7 7 (2.66%) Oracle Database 11g
7 7 (2.66%) Oracle Database 12c
7 7 (2.66%) Oracle Reports
8 5 (1.90%) Azure SQL Database
8 5 (1.90%) Data Mining
8 5 (1.90%) Data Warehouse
8 5 (1.90%) SQL Server Reporting Services
9 3 (1.14%) Apache Cassandra
9 3 (1.14%) MongoDB
9 3 (1.14%) MySQL
10 2 (0.76%) Power BI
11 1 (0.38%) NoSQL
Development Applications
1 13 (4.94%) JIRA
2 12 (4.56%) Eclipse
2 12 (4.56%) Git (software)
2 12 (4.56%) Jenkins
2 12 (4.56%) Subversion
2 12 (4.56%) TeamCity
3 8 (3.04%) Gerrit
3 8 (3.04%) Octopus Deploy
3 8 (3.04%) Selenium
4 4 (1.52%) Team Foundation Server
5 1 (0.38%) Firebug
General
1 17 (6.46%) Finance
2 9 (3.42%) Telecoms
3 8 (3.04%) Back Office
4 7 (2.66%) Law
4 7 (2.66%) Retail
5 4 (1.52%) Financial Institution
6 3 (1.14%) Legal
7 2 (0.76%) Advertising
7 2 (0.76%) Banking
7 2 (0.76%) Marketing
8 1 (0.38%) General Ledger
8 1 (0.38%) Manufacturing
8 1 (0.38%) Publishing
Job Titles
1 104 (39.54%) Analyst
2 47 (17.87%) Support Analyst
3 34 (12.93%) IT Manager
4 26 (9.89%) IT Analyst
5 24 (9.13%) Infrastructure Engineer
6 22 (8.37%) Service Analyst
7 19 (7.22%) Consultant
8 18 (6.84%) Continuous Improvement Manager
9 15 (5.70%) Applications Support
9 15 (5.70%) Applications Support Analyst
9 15 (5.70%) Senior Analyst
10 14 (5.32%) Administrator
10 14 (5.32%) DBA
10 14 (5.32%) Monitoring Analyst
10 14 (5.32%) Team Leader
11 13 (4.94%) IT Support
11 13 (4.94%) Service Manager
11 13 (4.94%) Support Engineer
11 13 (4.94%) Technical Consultant
12 11 (4.18%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 42 (15.97%) .NET
2 23 (8.75%) Middleware
3 18 (6.84%) REST
3 18 (6.84%) XML
4 13 (4.94%) ASP.NET
5 12 (4.56%) HTML
6 9 (3.42%) AngularJS
6 9 (3.42%) CSS
6 9 (3.42%) SOAP
7 8 (3.04%) WebSphere MQ
8 5 (1.90%) .NET Framework
8 5 (1.90%) Ember.js
8 5 (1.90%) HTML5
8 5 (1.90%) J2EE
8 5 (1.90%) jQuery
8 5 (1.90%) Node.js
8 5 (1.90%) Spring
8 5 (1.90%) Spring Boot
8 5 (1.90%) Spring Security
9 4 (1.52%) Web Services
Miscellaneous
1 52 (19.77%) Analytical Skills
2 32 (12.17%) Private Cloud
3 20 (7.60%) CMDB
4 15 (5.70%) Computer Science
5 14 (5.32%) Data Centre
6 10 (3.80%) Driving Licence
7 8 (3.04%) Smartphone
7 8 (3.04%) Virtual Team
8 7 (2.66%) Self-Motivation
9 5 (1.90%) Blackberry
9 5 (1.90%) EPoS
9 5 (1.90%) Handset
10 4 (1.52%) Hedge funds
10 4 (1.52%) Management Information System
10 4 (1.52%) Video Conferencing
11 3 (1.14%) Enterprise Software
11 3 (1.14%) Hybrid Cloud
12 2 (0.76%) RSA SecurID
13 1 (0.38%) Reinsurance
13 1 (0.38%) Tandem
Operating Systems
1 125 (47.53%) Windows
2 68 (25.86%) Windows Server
3 46 (17.49%) Linux
4 23 (8.75%) Unix
5 15 (5.70%) Windows 7
6 13 (4.94%) Windows 10
7 9 (3.42%) Apple iOS
8 4 (1.52%) Android
Processes & Methodologies
1 127 (48.29%) ITIL
1 127 (48.29%) Service Management
2 82 (31.18%) ITSM
3 61 (23.19%) Problem Management
4 54 (20.53%) Asset Management
4 54 (20.53%) Logistics
5 44 (16.73%) Root Cause Analysis
6 40 (15.21%) Stakeholder Management
7 39 (14.83%) Incident Management
7 39 (14.83%) Service Delivery
8 35 (13.31%) ITIL V3
9 30 (11.41%) Continuous Improvement
10 26 (9.89%) Problem-Solving
11 24 (9.13%) Change Management
11 24 (9.13%) Configuration Management
12 23 (8.75%) Process Improvement
12 23 (8.75%) User Acceptance Testing
13 21 (7.98%) DevOps
14 20 (7.60%) Trend Analysis
15 19 (7.22%) Data Analysis
Programming Languages
1 54 (20.53%) SQL
2 14 (5.32%) C#
3 13 (4.94%) Java
3 13 (4.94%) Shell Script
4 12 (4.56%) JavaScript
5 9 (3.42%) PowerShell
6 5 (1.90%) Java 8
6 5 (1.90%) PL/SQL
7 1 (0.38%) Bash Shell
7 1 (0.38%) Perl
7 1 (0.38%) Python
7 1 (0.38%) VB
7 1 (0.38%) XPath
Qualifications
1 40 (15.21%) Degree
2 15 (5.70%) Computer Science Degree
3 8 (3.04%) ITIL Certification
4 7 (2.66%) ITIL Foundation Certificate
5 4 (1.52%) Master's Degree
5 4 (1.52%) MCSA
5 4 (1.52%) Microsoft Certification
6 2 (0.76%) MCSE
7 1 (0.38%) PMI Certification
7 1 (0.38%) PMP
7 1 (0.38%) SC Cleared
7 1 (0.38%) Security Cleared
Quality Assurance & Compliance
1 27 (10.27%) SLA
2 9 (3.42%) PCI DSS
3 4 (1.52%) ISO/IEC 19770
4 2 (0.76%) GDPR
4 2 (0.76%) ISO/IEC 20000
4 2 (0.76%) QA
5 1 (0.38%) PMO
System Software
1 92 (34.98%) Active Directory
2 47 (17.87%) Hyper-V
3 30 (11.41%) VMware Infrastructure
4 18 (6.84%) VMware ESXi
5 7 (2.66%) Docker
6 3 (1.14%) vCloud
7 2 (0.76%) XenServer
Systems Management
1 25 (9.51%) Oracle Enterprise Manager
1 25 (9.51%) SCOM
2 21 (7.98%) SCCM
2 21 (7.98%) vCenter Server
3 14 (5.32%) OpenView
4 8 (3.04%) Ansible
4 8 (3.04%) Puppet
5 5 (1.90%) CA Wily
5 5 (1.90%) TADDM
6 4 (1.52%) HP SiteScope
6 4 (1.52%) Nagios
6 4 (1.52%) Tivoli
7 3 (1.14%) EMC NetWorker
7 3 (1.14%) NetBackup
8 2 (0.76%) FortiGate
9 1 (0.38%) AirWatch
9 1 (0.38%) Kubernetes
9 1 (0.38%) Marathon
9 1 (0.38%) Microsoft Intune
9 1 (0.38%) WMI
Vendors
1 113 (42.97%) Microsoft
2 86 (32.70%) Oracle
3 41 (15.59%) BMC
4 37 (14.07%) SolarWinds
5 34 (12.93%) Remedy
6 32 (12.17%) VMware
7 25 (9.51%) Cisco
7 25 (9.51%) Riverbed
8 15 (5.70%) Dynatrace
9 12 (4.56%) Atlassian
9 12 (4.56%) IBM
10 11 (4.18%) Citrix
10 11 (4.18%) ConnectWise
10 11 (4.18%) Snow
11 10 (3.80%) Cognizant
12 9 (3.42%) AppDynamics
12 9 (3.42%) CA
12 9 (3.42%) SAP
13 7 (2.66%) Pega
13 7 (2.66%) Sitecore