Period
to 20 January 2018

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 432 456 505
Rank change year-on-year +24 +49 +50
Permanent jobs citing ServiceNow 110 114 145
As % of all permanent IT jobs advertised in the South East 0.36% 0.36% 0.35%
As % of the Vendors category 0.79% 0.75% 0.71%
Number of salaries quoted 91 116 136
South East median annual salary £40,000 £56,000 £42,500
Median salary % change year-on-year -28.57% +31.76% -5.56%
10th Percentile £20,750 £20,750 £29,000
90th Percentile £63,750 £70,000 £67,500
England median annual salary £51,500 £52,500 £47,500
% change year-on-year -1.90% +10.53% +5.56%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 13,982 15,193 20,382
As % of all permanent IT jobs advertised in the South East 45.28% 47.65% 49.88%
Number of salaries quoted 10,989 12,177 16,854
South East median annual salary £45,000 £45,000 £44,557
Median salary % change year-on-year - +0.99% +4.84%
10th Percentile £25,000 £25,500 £25,750
90th Percentile £67,500 £67,500 £66,250
England median annual salary £47,500 £46,500 £45,000
% change year-on-year +2.15% +3.33% -

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

The salary distribution of IT jobs citing ServiceNow in the South East over the 6 months to 20 January 2018.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +25 72 £40,000 -36.00% 8
Berkshire +18 42 £45,000 -28.00% 4
Buckinghamshire +12 25 £21,500 -65.60% 2
Surrey +5 24 £30,000 -15.49% 6
West Sussex 0 11 £27,500 -1.79% 2
Oxfordshire -9 5 £30,000 -14.29% 2
Hampshire -8 2 £42,624 +113.12% 2
Middlesex - 1 £50,000 -
ServiceNow
England

For the 6 months to 20 January 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ServiceNow.

1 52 (47.27%) Windows
2 39 (35.45%) ITIL
2 39 (35.45%) Service Management
3 26 (23.64%) ITSM
4 25 (22.73%) Remedy
4 25 (22.73%) Analytical Skills
5 23 (20.91%) Finance
6 21 (19.09%) Linux
6 21 (19.09%) Amazon AWS
6 21 (19.09%) Puppet
6 21 (19.09%) DevOps
6 21 (19.09%) Terraform
7 19 (17.27%) AWS Certification
7 19 (17.27%) Opscode Chef
7 19 (17.27%) SaaS
7 19 (17.27%) Bash Shell
7 19 (17.27%) CentOS
7 19 (17.27%) Red Hat Enterprise Linux
7 19 (17.27%) Python
7 19 (17.27%) Unix
7 19 (17.27%) Perl
7 19 (17.27%) VoIP
7 19 (17.27%) Cisco
7 19 (17.27%) Service Delivery
7 19 (17.27%) Red Hat
8 18 (16.36%) Microsoft
8 18 (16.36%) SLA
9 17 (15.45%) Windows Server
9 17 (15.45%) SQL
10 16 (14.55%) Active Directory

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.55%) Exchange Server 2010
1 5 (4.55%) MS Exchange
2 4 (3.64%) SharePoint
3 3 (2.73%) BizTalk Server
4 2 (1.82%) Confluence
4 2 (1.82%) Jetty
4 2 (1.82%) OpenStack
4 2 (1.82%) Tomcat
4 2 (1.82%) WebLogic
5 1 (0.91%) CMS
5 1 (0.91%) Sitecore CMS
Applications
1 8 (7.27%) Microsoft Office
2 4 (3.64%) Microsoft Excel
2 4 (3.64%) Microsoft PowerPoint
3 1 (0.91%) Microsoft Project
3 1 (0.91%) MS Visio
Business Applications
1 10 (9.09%) Remedy ITSM
2 2 (1.82%) Dynamics CRM
3 1 (0.91%) assyst
Cloud Services
1 21 (19.09%) Amazon AWS
2 19 (17.27%) SaaS
3 4 (3.64%) Microsoft Azure
4 2 (1.82%) Amazon CloudWatch
4 2 (1.82%) AWS CloudTrail
4 2 (1.82%) Office 365
Communications & Networking
1 19 (17.27%) VoIP
2 9 (8.18%) VPN
3 5 (4.55%) Firewall
3 5 (4.55%) WAN
4 4 (3.64%) LAN
4 4 (3.64%) MPLS
4 4 (3.64%) Wireless
5 3 (2.73%) 4G
5 3 (2.73%) Internet
6 2 (1.82%) DHCP
6 2 (1.82%) DNS
6 2 (1.82%) ICMP
6 2 (1.82%) OSPF
6 2 (1.82%) SNMP
6 2 (1.82%) TCP/IP
7 1 (0.91%) Cisco IPT
7 1 (0.91%) IP Telephony
7 1 (0.91%) PBX
Database & Business Intelligence
1 10 (9.09%) Data Mining
1 10 (9.09%) Data Warehouse
2 8 (7.27%) BODI
2 8 (7.27%) BusinessObjects
2 8 (7.27%) Oracle BI EE
3 4 (3.64%) Relational Database
3 4 (3.64%) SQL Server
4 2 (1.82%) MySQL
5 1 (0.91%) Oracle Database
Development Applications
1 10 (9.09%) JIRA
2 4 (3.64%) Jenkins
2 4 (3.64%) Visual Studio
3 2 (1.82%) Git (software)
3 2 (1.82%) Subversion
3 2 (1.82%) Team Foundation Server
3 2 (1.82%) TeamCity
General
1 23 (20.91%) Finance
2 14 (12.73%) Banking
2 14 (12.73%) Retail
3 6 (5.45%) Telecoms
4 4 (3.64%) Digital Economy
4 4 (3.64%) Marketing
5 3 (2.73%) Back Office
6 2 (1.82%) Financial Institution
6 2 (1.82%) German Language
6 2 (1.82%) Legal
Job Titles
1 23 (20.91%) Analyst
2 19 (17.27%) AWS Engineer
3 18 (16.36%) AWS DevOps
3 18 (16.36%) AWS DevOps Engineer
3 18 (16.36%) DevOps Engineer
4 15 (13.64%) Developer
5 14 (12.73%) Support Engineer
6 13 (11.82%) Junior
7 11 (10.00%) Service Analyst
8 10 (9.09%) Junior Support Engineer
8 10 (9.09%) Junior Technical Engineer
8 10 (9.09%) Junior Technical Support
8 10 (9.09%) Junior Technical Support Engineer
8 10 (9.09%) Technical Engineer
8 10 (9.09%) Technical Support
8 10 (9.09%) Technical Support Engineer
9 9 (8.18%) Administrator
10 8 (7.27%) PL/SQL Developer
10 8 (7.27%) SQL Developer
10 8 (7.27%) Technical Analyst
Libraries, Frameworks & Software Standards
1 11 (10.00%) HTML
2 10 (9.09%) CSS
3 7 (6.36%) SAP PI
3 7 (6.36%) Web Services
4 6 (5.45%) .NET
5 5 (4.55%) jQuery
6 4 (3.64%) AngularJS
6 4 (3.64%) ASP.NET
6 4 (3.64%) ASP.NET Web API
6 4 (3.64%) J2EE
6 4 (3.64%) REST
7 3 (2.73%) HTML5
7 3 (2.73%) SAP XI
8 2 (1.82%) SailPoint
9 1 (0.91%) Ajax
9 1 (0.91%) Middleware
9 1 (0.91%) SAML
9 1 (0.91%) SOAP
9 1 (0.91%) XML
Miscellaneous
1 25 (22.73%) Analytical Skills
2 15 (13.64%) Fintech
3 10 (9.09%) EPoS
3 10 (9.09%) Handset
4 9 (8.18%) CMDB
5 8 (7.27%) Driving Licence
6 6 (5.45%) Computer Science
6 6 (5.45%) Smartphone
7 5 (4.55%) Data Centre
8 3 (2.73%) Augmented Reality
8 3 (2.73%) iPad
9 2 (1.82%) Hedge funds
9 2 (1.82%) Hybrid Cloud
9 2 (1.82%) Video Conferencing
10 1 (0.91%) Clustering
10 1 (0.91%) Enterprise Software
10 1 (0.91%) Management Information System
Operating Systems
1 52 (47.27%) Windows
2 21 (19.09%) Linux
3 19 (17.27%) CentOS
3 19 (17.27%) Red Hat Enterprise Linux
3 19 (17.27%) Unix
4 17 (15.45%) Windows Server
5 8 (7.27%) Windows 7
6 5 (4.55%) Windows XP
7 4 (3.64%) Windows 10
8 1 (0.91%) Android
8 1 (0.91%) Apple iOS
Processes & Methodologies
1 39 (35.45%) ITIL
1 39 (35.45%) Service Management
2 26 (23.64%) ITSM
3 21 (19.09%) DevOps
4 19 (17.27%) Service Delivery
5 11 (10.00%) Agile Software Development
5 11 (10.00%) Business Development
5 11 (10.00%) Migration
6 10 (9.09%) Hardware Maintenance
6 10 (9.09%) Service Delivery Management
6 10 (9.09%) Trend Analysis
7 8 (7.27%) Business Intelligence
7 8 (7.27%) Continuous Improvement
7 8 (7.27%) Data Analysis
7 8 (7.27%) ETL
8 7 (6.36%) Asset Management
8 7 (6.36%) Problem Management
8 7 (6.36%) Risk Management
9 6 (5.45%) Front End Development
9 6 (5.45%) IT Strategy
Programming Languages
1 19 (17.27%) Bash Shell
1 19 (17.27%) Perl
1 19 (17.27%) Python
2 17 (15.45%) SQL
3 12 (10.91%) JavaScript
4 9 (8.18%) Java
5 8 (7.27%) PL/SQL
6 5 (4.55%) C#
7 4 (3.64%) Apex Code
7 4 (3.64%) T-SQL
8 2 (1.82%) PowerShell
Qualifications
1 19 (17.27%) AWS Certification
2 10 (9.09%) Degree
3 6 (5.45%) Computer Science Degree
4 4 (3.64%) ITIL Certification
5 2 (1.82%) CCNA
5 2 (1.82%) CCNP
5 2 (1.82%) Cisco Certification
5 2 (1.82%) Master's Degree
6 1 (0.91%) HP ASE
6 1 (0.91%) ITIL Foundation Certificate
6 1 (0.91%) MCSA
6 1 (0.91%) Microsoft Certification
Quality Assurance & Compliance
1 18 (16.36%) SLA
2 8 (7.27%) Data Quality
3 1 (0.91%) QA
System Software
1 16 (14.55%) Active Directory
2 5 (4.55%) BitLocker
3 3 (2.73%) Virtual Servers
4 1 (0.91%) Hyper-V
4 1 (0.91%) VMware Infrastructure
Systems Management
1 21 (19.09%) Puppet
1 21 (19.09%) Terraform
2 19 (17.27%) Opscode Chef
3 5 (4.55%) SCCM
4 4 (3.64%) WebSphere Cast Iron
5 2 (1.82%) Ansible
5 2 (1.82%) HP SiteScope
5 2 (1.82%) Nagios
5 2 (1.82%) OpenView
5 2 (1.82%) Tivoli
6 1 (0.91%) FortiGate
Vendors
1 25 (22.73%) Remedy
2 19 (17.27%) Cisco
2 19 (17.27%) Red Hat
3 18 (16.36%) Microsoft
4 11 (10.00%) Oracle
5 9 (8.18%) SAP
6 8 (7.27%) Hyperion
6 8 (7.27%) Tableau
7 5 (4.55%) BMC
8 4 (3.64%) HP
8 4 (3.64%) Informatica
8 4 (3.64%) Jitterbit
8 4 (3.64%) Salesforce.com
9 3 (2.73%) Snow
9 3 (2.73%) Splunk
10 2 (1.82%) AppDynamics
10 2 (1.82%) Google
10 2 (1.82%) Ivanti
10 2 (1.82%) NetScout
10 2 (1.82%) Perforce