Period
to 20 July 2017

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 20 July 2017 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 442 464 544
Rank change year-on-year +22 +80 +13
Permanent jobs citing ServiceNow 94 165 103
As % of all permanent IT jobs advertised in the South East 0.32% 0.43% 0.24%
As % of the Vendors category 0.68% 0.89% 0.48%
Number of salaries quoted 78 144 95
South East median annual salary £31,250 £47,500 £30,500
Median salary % change year-on-year -34.21% +55.74% -32.22%
10th Percentile £21,250 £31,250 £22,425
90th Percentile £63,750 £67,500 £59,750
England median annual salary £52,500 £50,000 £45,000
% change year-on-year +5.00% +11.11% -

ServiceNow is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in permanent job vacancies advertised in the South East.

Vendor Product & Service Skills
South East
Permanent job vacancies with a requirement for skills associated with vendor products and/or services 13816 18576 21634
As % of all permanent IT job vacancies advertised in the South East 46.56% 48.68% 50.74%
Number of salaries quoted 11243 15395 17106
South East median annual salary £45,000 £44,000 £44,500
Median salary % change year-on-year +2.27% -1.12% +4.71%
10th Percentile £25,500 £26,250 £25,000
90th Percentile £67,500 £66,250 £66,250
England median annual salary £47,500 £46,000 £45,000
% change year-on-year +3.26% +2.22% -

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

The salary distribution of IT jobs citing ServiceNow in the South East over the 6 months to 20 July 2017.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 20 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +29 33 £30,000 -33.33% 1
Berkshire +32 27 £58,750 +30.56% 3
Buckinghamshire -15 16 £22,500 -52.63% 4
Hampshire +22 6 £26,000 -48.00%
Kent +31 5 £26,000 -
West Sussex +17 5 £27,500 -45.00%
Middlesex - 4 £47,500 -
ServiceNow
England

For the 6 months to 20 July 2017, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ServiceNow.

1 61 (64.89%) ITIL
2 37 (39.36%) Service Management
3 31 (32.98%) Windows
4 27 (28.72%) Active Directory
5 24 (25.53%) Microsoft
6 17 (18.09%) ITSM
7 16 (17.02%) Project Management
8 15 (15.96%) ITIL V3
8 15 (15.96%) Data Centre
9 14 (14.89%) Asset Management
9 14 (14.89%) Degree
9 14 (14.89%) Remedy
9 14 (14.89%) Microsoft Office
10 13 (13.83%) Finance
10 13 (13.83%) Windows 7
10 13 (13.83%) Analytical Skills
11 11 (11.70%) Software Asset Management
11 11 (11.70%) JIRA
11 11 (11.70%) JavaScript
11 11 (11.70%) MS Exchange
12 10 (10.64%) SQL
12 10 (10.64%) Change Management
12 10 (10.64%) Agile Software Development
12 10 (10.64%) SCCM
12 10 (10.64%) Windows 10
13 9 (9.57%) Scrum
13 9 (9.57%) VMware
13 9 (9.57%) Oracle
13 9 (9.57%) Citrix
14 8 (8.51%) Microsoft Certification

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (11.70%) MS Exchange
2 5 (5.32%) Confluence
2 5 (5.32%) Jetty
2 5 (5.32%) OpenStack
2 5 (5.32%) Tomcat
2 5 (5.32%) WebLogic
3 2 (2.13%) Blackberry Enterprise Server
3 2 (2.13%) Exchange Server 2007
4 1 (1.06%) SharePoint
4 1 (1.06%) Skype for Business
Applications
1 14 (14.89%) Microsoft Office
2 5 (5.32%) Microsoft Excel
3 2 (2.13%) Microsoft PowerPoint
3 2 (2.13%) MS Visio
4 1 (1.06%) Microsoft Project
Business Applications
1 6 (6.38%) Remedy ITSM
Cloud Services
1 6 (6.38%) SaaS
2 5 (5.32%) Microsoft Azure
3 4 (4.26%) PaaS
4 3 (3.19%) Amazon AWS
4 3 (3.19%) Office 365
5 1 (1.06%) OneDrive
Communications & Networking
1 5 (5.32%) TACACS
2 3 (3.19%) VoIP
3 2 (2.13%) DHCP
3 2 (2.13%) DNS
3 2 (2.13%) LAN
3 2 (2.13%) SAN
3 2 (2.13%) SSH
3 2 (2.13%) TCP/IP
3 2 (2.13%) VPN
3 2 (2.13%) WAN
4 1 (1.06%) HTTP
4 1 (1.06%) Internet
4 1 (1.06%) LDAP
4 1 (1.06%) Skype
4 1 (1.06%) SNMP
4 1 (1.06%) SSL
4 1 (1.06%) WebEx
4 1 (1.06%) Wireless
Database & Business Intelligence
1 5 (5.32%) BODI
1 5 (5.32%) BusinessObjects
1 5 (5.32%) Data Warehouse
1 5 (5.32%) MySQL
1 5 (5.32%) Oracle BI EE
2 2 (2.13%) SQL Server
Development Applications
1 11 (11.70%) JIRA
2 5 (5.32%) Jenkins
3 2 (2.13%) Visual Studio
General
1 13 (13.83%) Finance
2 6 (6.38%) Telecoms
3 5 (5.32%) Advertising
4 3 (3.19%) Legal
4 3 (3.19%) Marketing
5 2 (2.13%) Back Office
5 2 (2.13%) Retail
6 1 (1.06%) Financial Institution
6 1 (1.06%) Front Office
6 1 (1.06%) Manufacturing
6 1 (1.06%) Publishing
Job Titles
1 22 (23.40%) Analyst
2 15 (15.96%) Developer
3 13 (13.83%) Service Analyst
3 13 (13.83%) Service Desk Analyst
4 11 (11.70%) IT Analyst
5 9 (9.57%) Administrator
5 9 (9.57%) IT Support
6 8 (8.51%) ITIL Service Analyst
7 7 (7.45%) 1st Line Support
7 7 (7.45%) Active Directory Analyst
7 7 (7.45%) Active Directory Support
7 7 (7.45%) Consultant
7 7 (7.45%) ITIL Service Desk Analyst
7 7 (7.45%) Service Manager
8 6 (6.38%) IT Support Analyst
8 6 (6.38%) Support Analyst
8 6 (6.38%) Support Engineer
9 5 (5.32%) Java Developer
9 5 (5.32%) Oracle Developer
9 5 (5.32%) SQL Developer
Libraries, Frameworks & Software Standards
1 8 (8.51%) HTML
1 8 (8.51%) Web Services
2 7 (7.45%) CSS
3 6 (6.38%) REST
4 5 (5.32%) OAuth
4 5 (5.32%) OpenID
4 5 (5.32%) SAML
5 4 (4.26%) SailPoint
6 3 (3.19%) .NET
7 2 (2.13%) AngularJS
7 2 (2.13%) ASP.NET
7 2 (2.13%) ASP.NET Web API
7 2 (2.13%) jQuery
8 1 (1.06%) SOAP
8 1 (1.06%) XML
Miscellaneous
1 15 (15.96%) Data Centre
2 13 (13.83%) Analytical Skills
3 6 (6.38%) Blackberry
4 5 (5.32%) Hybrid Cloud
5 4 (4.26%) Computer Science
5 4 (4.26%) iPad
5 4 (4.26%) RSA SecurID
6 2 (2.13%) Driving Licence
6 2 (2.13%) Enterprise Software
7 1 (1.06%) AS400
7 1 (1.06%) CMDB
7 1 (1.06%) Hedge funds
Operating Systems
1 31 (32.98%) Windows
2 13 (13.83%) Windows 7
3 10 (10.64%) Windows 10
4 6 (6.38%) Windows 8
5 4 (4.26%) Unix
5 4 (4.26%) Windows Server
6 3 (3.19%) Windows XP
7 2 (2.13%) Linux
7 2 (2.13%) Windows Server 2003
Processes & Methodologies
1 61 (64.89%) ITIL
2 37 (39.36%) Service Management
3 17 (18.09%) ITSM
4 16 (17.02%) Project Management
5 15 (15.96%) ITIL V3
6 14 (14.89%) Asset Management
7 11 (11.70%) Software Asset Management
8 10 (10.64%) Agile Software Development
8 10 (10.64%) Change Management
9 9 (9.57%) Scrum
10 8 (8.51%) Continuous Improvement
10 8 (8.51%) Data Analysis
10 8 (8.51%) Presales
10 8 (8.51%) Service Delivery
11 7 (7.45%) Front End Development
11 7 (7.45%) Software Deployment
12 6 (6.38%) Cybersecurity
12 6 (6.38%) Incident Management
12 6 (6.38%) Problem Management
12 6 (6.38%) Process Improvement
Programming Languages
1 11 (11.70%) JavaScript
2 10 (10.64%) SQL
3 8 (8.51%) PL/SQL
4 6 (6.38%) Java
5 5 (5.32%) T-SQL
6 4 (4.26%) PowerShell
7 3 (3.19%) Shell Script
8 2 (2.13%) C#
9 1 (1.06%) COBOL
9 1 (1.06%) Perl
9 1 (1.06%) Python
9 1 (1.06%) XPath
Qualifications
1 14 (14.89%) Degree
2 8 (8.51%) Microsoft Certification
3 7 (7.45%) ITIL Certification
4 5 (5.32%) MCITP
5 3 (3.19%) CCAA
5 3 (3.19%) CCENT
5 3 (3.19%) Citrix Certification
5 3 (3.19%) ITIL Foundation Certificate
5 3 (3.19%) MCSA
6 2 (2.13%) Computer Science Degree
7 1 (1.06%) PMI Certification
7 1 (1.06%) PMP
Quality Assurance & Compliance
1 5 (5.32%) Data Quality
2 3 (3.19%) ISO/IEC 20000
3 2 (2.13%) SLA
4 1 (1.06%) ISO/IEC 19770
4 1 (1.06%) PMO
System Software
1 27 (28.72%) Active Directory
2 5 (5.32%) VMware Infrastructure
3 2 (2.13%) Microsoft Virtual Server
3 2 (2.13%) Virtual Servers
4 1 (1.06%) Docker
4 1 (1.06%) Virtual Desktop
Systems Management
1 10 (10.64%) SCCM
2 5 (5.32%) Ansible
2 5 (5.32%) Puppet
2 5 (5.32%) Systems Management Server (SMS)
2 5 (5.32%) Terraform
3 4 (4.26%) FortiGate
4 1 (1.06%) Netcool
4 1 (1.06%) TADDM
4 1 (1.06%) WMI
Vendors
1 24 (25.53%) Microsoft
2 14 (14.89%) Remedy
3 9 (9.57%) Citrix
3 9 (9.57%) Oracle
3 9 (9.57%) VMware
4 7 (7.45%) Cisco
5 5 (5.32%) CyberArk
5 5 (5.32%) Google
5 5 (5.32%) Hyperion
5 5 (5.32%) Tableau
6 4 (4.26%) CA
6 4 (4.26%) F5
6 4 (4.26%) Fortinet
6 4 (4.26%) LogRhythm
7 3 (3.19%) HP
7 3 (3.19%) Snow
7 3 (3.19%) Symantec
8 2 (2.13%) Apple
8 2 (2.13%) BMC
8 2 (2.13%) LANDesk
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