Period
to 19 November 2018

The table below provides summary statistics for permanent job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 19 November 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > South East
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 271 442 479
Rank change year-on-year +171 +37 +32
Permanent jobs citing ServiceNow 300 106 130
As % of all permanent IT jobs advertised in the South East 1.05% 0.35% 0.37%
As % of the Vendors category 2.46% 0.77% 0.79%
Number of salaries quoted 167 83 111
South East median annual salary £55,000 £45,000 £47,500
Median salary % change year-on-year +22.22% -5.26% +25.00%
10th Percentile £24,500 £20,750 £20,750
90th Percentile £67,500 £63,750 £72,500
England median annual salary £50,000 £54,000 £51,000
% change year-on-year -7.41% +5.88% +9.68%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 12,182 13,729 16,419
As % of all permanent IT jobs advertised in the South East 42.65% 45.23% 46.94%
Number of salaries quoted 9,672 10,882 13,215
South East median annual salary £46,000 £45,000 £45,000
Median salary % change year-on-year +2.22% - +3.45%
10th Percentile £26,250 £25,000 £26,250
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the South East.

Salary trend for ServiceNow in the South East

ServiceNow
Salary Histogram in the South East

The salary distribution of IT jobs citing ServiceNow in the South East over the 6 months to 19 November 2018.

Salary histogram for ServiceNow in the South East

ServiceNow
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +96 171 £48,750 +12.59% 9
Berkshire +100 161 £50,000 - 4
Hampshire - 74 £65,000 - 4
Surrey +43 35 £28,000 -51.30% 3
West Sussex +5 13 £47,500 +72.73%
Buckinghamshire -11 8 £25,000 +16.28% 5
Kent - 3 £22,500 - 1
Oxfordshire +15 2 £44,500 -36.43%
East Sussex - 2 £47,500 -
ServiceNow
England

For the 6 months to 19 November 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ServiceNow.

1 160 (53.33%) Service Management
2 159 (53.00%) Windows
3 138 (46.00%) Microsoft
4 136 (45.33%) Active Directory
5 110 (36.67%) ITIL
6 99 (33.00%) Windows Server
7 98 (32.67%) Problem Management
8 93 (31.00%) Logistics
9 90 (30.00%) IIS
10 88 (29.33%) SQL Server
11 87 (29.00%) Root Cause Analysis
12 81 (27.00%) ITSM
13 80 (26.67%) Incident Management
14 77 (25.67%) Linux
15 73 (24.33%) BMC
16 72 (24.00%) Private Cloud
17 68 (22.67%) Continuous Improvement
18 63 (21.00%) Oracle
19 60 (20.00%) Service Delivery
20 58 (19.33%) Hyper-V
20 58 (19.33%) Microsoft Azure
21 55 (18.33%) Asset Management
22 51 (17.00%) Stakeholder Management
23 48 (16.00%) Process Improvement
24 44 (14.67%) Office 365
25 42 (14.00%) VMware
26 41 (13.67%) VMware Infrastructure
27 40 (13.33%) Agile Software Development
27 40 (13.33%) Analytical Skills
28 38 (12.67%) Infrastructure Engineering

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (30.00%) IIS
2 22 (7.33%) Confluence
3 14 (4.67%) Apache
3 14 (4.67%) JBoss
3 14 (4.67%) WebLogic
4 7 (2.33%) MS Exchange
4 7 (2.33%) SharePoint
5 2 (0.67%) Blackberry Enterprise Server
6 1 (0.33%) IBM Notes
Applications
1 26 (8.67%) Microsoft Office
2 15 (5.00%) Microsoft Excel
3 12 (4.00%) Microsoft PowerPoint
4 5 (1.67%) Microsoft Project
4 5 (1.67%) MS Visio
Business Applications
1 9 (3.00%) assyst
2 2 (0.67%) Unit4 Business World
3 1 (0.33%) Remedy ITSM
3 1 (0.33%) Workfront
Cloud Services
1 58 (19.33%) Microsoft Azure
2 44 (14.67%) Office 365
3 22 (7.33%) SaaS
4 21 (7.00%) IaaS
5 18 (6.00%) Cloud Computing
5 18 (6.00%) GitHub
6 15 (5.00%) PaaS
7 8 (2.67%) Amazon AWS
Communications & Networking
1 29 (9.67%) LAN
2 28 (9.33%) TCP/IP
3 26 (8.67%) WAN
4 21 (7.00%) Firewall
5 11 (3.67%) DHCP
6 9 (3.00%) DNS
6 9 (3.00%) VoIP
7 4 (1.33%) Broadband
7 4 (1.33%) Cisco IOS
7 4 (1.33%) DSL
7 4 (1.33%) Remote Desktop
8 3 (1.00%) SNMP
8 3 (1.00%) VPN
9 1 (0.33%) ATM
9 1 (0.33%) HTTP
Database & Business Intelligence
1 88 (29.33%) SQL Server
2 19 (6.33%) SQL Server 2008
3 18 (6.00%) Oracle Database
3 18 (6.00%) Oracle Database 11g
3 18 (6.00%) Oracle Database 12c
3 18 (6.00%) Oracle Reports
4 10 (3.33%) Data Mining
5 6 (2.00%) SQL Server Analysis Services
5 6 (2.00%) SQL Server Integration Services
6 4 (1.33%) Power BI
6 4 (1.33%) SQL Server Reporting Services
7 3 (1.00%) Amazon RDS
7 3 (1.00%) PostgreSQL
7 3 (1.00%) Relational Database
8 2 (0.67%) RDBMS
9 1 (0.33%) NoSQL
Development Applications
1 24 (8.00%) JIRA
2 22 (7.33%) Git (software)
2 22 (7.33%) Jenkins
2 22 (7.33%) Subversion
3 18 (6.00%) Selenium
4 15 (5.00%) Gerrit
4 15 (5.00%) Octopus Deploy
4 15 (5.00%) TeamCity
5 4 (1.33%) Team Foundation Server
5 4 (1.33%) VersionOne
6 2 (0.67%) Eclipse
7 1 (0.33%) Firebug
General
1 26 (8.67%) Finance
2 12 (4.00%) Retail
3 7 (2.33%) Banking
4 5 (1.67%) Marketing
5 4 (1.33%) Law
5 4 (1.33%) Telecoms
6 3 (1.00%) Legal
7 1 (0.33%) Advertising
7 1 (0.33%) Financial Institution
Job Titles
1 71 (23.67%) Analyst
2 50 (16.67%) IT Manager
3 40 (13.33%) Continuous Improvement Manager
4 38 (12.67%) Infrastructure Engineer
5 37 (12.33%) DBA
6 32 (10.67%) Administrator
7 30 (10.00%) Service Analyst
8 20 (6.67%) Service Desk Analyst
9 19 (6.33%) Monitoring Analyst
9 19 (6.33%) SQL DBA
9 19 (6.33%) SQL Server DBA
10 18 (6.00%) Oracle DBA
11 17 (5.67%) Lead DevOps
12 16 (5.33%) Service Manager
13 12 (4.00%) Team Leader
14 11 (3.67%) Developer
14 11 (3.67%) Linux Engineer
14 11 (3.67%) Linux Infrastructure Engineer
14 11 (3.67%) Virtualisation Engineer
14 11 (3.67%) VMware Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 23 (7.67%) Middleware
2 17 (5.67%) .NET
3 10 (3.33%) HTML
3 10 (3.33%) XML
4 8 (2.67%) AngularJS
4 8 (2.67%) SOAP
5 7 (2.33%) REST
5 7 (2.33%) Twitter Bootstrap
5 7 (2.33%) Web Services
6 4 (1.33%) Velocity
7 3 (1.00%) CSS
8 2 (0.67%) Ajax
9 1 (0.33%) Elastic Stack
9 1 (0.33%) jQuery
9 1 (0.33%) JSON
Miscellaneous
1 72 (24.00%) Private Cloud
2 40 (13.33%) Analytical Skills
3 14 (4.67%) Self-Motivation
4 12 (4.00%) CMDB
5 10 (3.33%) EPoS
5 10 (3.33%) Handset
6 9 (3.00%) Blackberry
7 6 (2.00%) Computer Science
8 5 (1.67%) Management Information System
9 4 (1.33%) PMI
10 3 (1.00%) Driving Licence
10 3 (1.00%) Enterprise Software
10 3 (1.00%) Smartphone
10 3 (1.00%) Social Media
11 2 (0.67%) Data Centre
11 2 (0.67%) e-Health
12 1 (0.33%) Greenfield Project
12 1 (0.33%) Hedge funds
12 1 (0.33%) Mobile App
12 1 (0.33%) User Experience
Operating Systems
1 159 (53.00%) Windows
2 99 (33.00%) Windows Server
3 77 (25.67%) Linux
4 20 (6.67%) Windows 7
5 10 (3.33%) Windows 10
6 9 (3.00%) Android
7 8 (2.67%) Apple iOS
8 5 (1.67%) Windows Phone
9 4 (1.33%) Windows Server 2008
10 1 (0.33%) Mac OS
10 1 (0.33%) Unix
10 1 (0.33%) Windows Vista
10 1 (0.33%) Windows XP
Processes & Methodologies
1 160 (53.33%) Service Management
2 110 (36.67%) ITIL
3 98 (32.67%) Problem Management
4 93 (31.00%) Logistics
5 87 (29.00%) Root Cause Analysis
6 81 (27.00%) ITSM
7 80 (26.67%) Incident Management
8 68 (22.67%) Continuous Improvement
9 60 (20.00%) Service Delivery
10 55 (18.33%) Asset Management
11 51 (17.00%) Stakeholder Management
12 48 (16.00%) Process Improvement
13 40 (13.33%) Agile Software Development
14 38 (12.67%) Infrastructure Engineering
14 38 (12.67%) Quality Management
15 37 (12.33%) Performance Tuning
16 36 (12.00%) Scrum
17 35 (11.67%) Project Management
18 34 (11.33%) Performance Management
19 33 (11.00%) ITIL V3
Programming Languages
1 26 (8.67%) SQL
2 17 (5.67%) Java
3 10 (3.33%) JavaScript
4 4 (1.33%) Apex Code
5 3 (1.00%) C#
5 3 (1.00%) VB
6 2 (0.67%) PowerShell
7 1 (0.33%) Bash Shell
7 1 (0.33%) Perl
7 1 (0.33%) Python
7 1 (0.33%) XPath
Qualifications
1 34 (11.33%) Degree
2 12 (4.00%) Microsoft Certification
3 7 (2.33%) ITIL Certification
3 7 (2.33%) MCSA
3 7 (2.33%) MCSE
4 6 (2.00%) Computer Science Degree
4 6 (2.00%) ITIL Foundation Certificate
5 5 (1.67%) CCNA
5 5 (1.67%) Cisco Certification
6 4 (1.33%) PMI Certification
6 4 (1.33%) PMP
6 4 (1.33%) SC Cleared
6 4 (1.33%) Security Cleared
Quality Assurance & Compliance
1 36 (12.00%) SLA
2 7 (2.33%) PMO
3 5 (1.67%) Data Quality
3 5 (1.67%) QA
4 4 (1.33%) PMBOK
5 3 (1.00%) ISO/IEC 20000
6 1 (0.33%) GDPR
6 1 (0.33%) PCI DSS
System Software
1 136 (45.33%) Active Directory
2 58 (19.33%) Hyper-V
3 41 (13.67%) VMware Infrastructure
4 35 (11.67%) VMware ESXi
5 14 (4.67%) Docker
6 2 (0.67%) Terminal Services
Systems Management
1 35 (11.67%) vCenter Server
2 27 (9.00%) SCOM
3 25 (8.33%) Oracle Enterprise Manager
4 22 (7.33%) Ansible
4 22 (7.33%) Puppet
5 20 (6.67%) SCCM
6 4 (1.33%) Kubernetes
6 4 (1.33%) Opscode Chef
6 4 (1.33%) WSUS
7 2 (0.67%) MIMEsweeper
8 1 (0.33%) CA Spectrum
8 1 (0.33%) Marathon
8 1 (0.33%) SCVMM
8 1 (0.33%) TADDM
8 1 (0.33%) WMI
Vendors
1 138 (46.00%) Microsoft
2 73 (24.33%) BMC
3 63 (21.00%) Oracle
4 42 (14.00%) VMware
5 29 (9.67%) Dynatrace
6 26 (8.67%) SolarWinds
7 25 (8.33%) Riverbed
8 14 (4.67%) Pega
8 14 (4.67%) Sitecore
9 13 (4.33%) Apple
10 12 (4.00%) Cisco
11 11 (3.67%) Citrix
12 8 (2.67%) Salesforce.com
13 7 (2.33%) Atlassian
13 7 (2.33%) Remedy
14 6 (2.00%) Snow
15 5 (1.67%) HP
15 5 (1.67%) MobileIron
15 5 (1.67%) NetApp
16 4 (1.33%) Sony