Customer Service Job Trends in Chorley

Customer Service
Lancashire > Chorley

The table below provides summary statistics and salary benchmarking for jobs advertised in Chorley requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 11 12 10
Rank change year-on-year +1 -2 +8
Permanent jobs citing Customer Service 7 7 3
As % of all permanent jobs in Chorley 14.00% 15.22% 8.82%
As % of the Processes & Methodologies category 20.59% 15.22% 8.82%
Number of salaries quoted 6 4 3
10th Percentile - - £23,250
25th Percentile £24,625 £51,250 £23,625
Median annual salary (50th Percentile) £24,750 £53,750 £25,500
Median % change year-on-year -53.95% +110.78% -49.00%
75th Percentile £24,875 £55,000 £32,375
90th Percentile £31,438 - £35,750
Lancashire median annual salary £25,500 £42,134 £25,500
% change year-on-year -39.48% +65.23% -8.96%

All Process & Methodology Skills
Chorley

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Chorley.

Permanent vacancies with a requirement for process or methodology skills 34 46 34
As % of all permanent jobs advertised in Chorley 68.00% 100.00% 100.00%
Number of salaries quoted 19 39 33
10th Percentile £23,250 £50,000 £32,500
25th Percentile £23,938 £51,250 £43,750
Median annual salary (50th Percentile) £24,750 £52,500 £50,000
Median % change year-on-year -52.86% +5.00% -
75th Percentile £39,000 £53,750 £55,000
90th Percentile £62,500 £60,000 £60,500
Lancashire median annual salary £47,500 £50,055 £46,000
% change year-on-year -5.10% +8.81% +2.22%

Customer Service
Job Vacancy Trend in Chorley

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Chorley.

Customer Service job vacancy trend in Chorley

Customer Service
Salary Trend in Chorley

Salary distribution trend for jobs in Chorley citing Customer Service.

Salary distribution trend for jobs in Chorley citing Customer Service

Customer Service
Salary Histogram in Chorley

Salary distribution for jobs citing Customer Service in Chorley over the 6 months to 13 January 2026.

Salary histogram for Customer Service in Chorley

Customer Service
Co-Occurring Skills & Capabilities in Chorley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (14.29%) Microsoft Office
Cloud Services
1 1 (14.29%) Azure
1 1 (14.29%) Google Workspace
1 1 (14.29%) Microsoft 365
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
1 1 (14.29%) Firewall
1 1 (14.29%) Remote Desktop
General
1 7 (100.00%) Social Skills
2 5 (71.43%) Pharmaceutical
3 1 (14.29%) Inclusion and Diversity
3 1 (14.29%) Local Government
3 1 (14.29%) Organisational Skills
Job Titles
1 5 (71.43%) 1st Line Support
1 5 (71.43%) 1st Line Support Technician
1 5 (71.43%) Support Technician
2 1 (14.29%) Coordinator
2 1 (14.29%) IT Engineer
2 1 (14.29%) IT Support
2 1 (14.29%) IT Support Engineer
2 1 (14.29%) Senior
2 1 (14.29%) Senior IT Engineer
2 1 (14.29%) Senior IT Support
2 1 (14.29%) Senior Support Engineer
2 1 (14.29%) Support Engineer
Miscellaneous
1 5 (71.43%) EPoS
2 1 (14.29%) Driving Licence
2 1 (14.29%) Self-Motivation
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows 10
1 1 (14.29%) Windows 7
1 1 (14.29%) Windows 8
1 1 (14.29%) Windows Server
Processes & Methodologies
1 6 (85.71%) Problem-Solving
2 5 (71.43%) CRM
2 5 (71.43%) Customer-Centricity
2 5 (71.43%) Service Delivery
2 5 (71.43%) Time Management
3 2 (28.57%) Continuous Improvement
4 1 (14.29%) Agile
4 1 (14.29%) Data Analysis
4 1 (14.29%) Decision-Making
4 1 (14.29%) ITIL
4 1 (14.29%) ITSM
4 1 (14.29%) Mentoring
4 1 (14.29%) Process Improvement
4 1 (14.29%) Project Delivery
4 1 (14.29%) Remote Monitoring and Management
4 1 (14.29%) Validation
Qualifications
1 1 (14.29%) City & Guilds
1 1 (14.29%) Degree
Quality Assurance & Compliance
1 1 (14.29%) PMO
1 1 (14.29%) SLA
System Software
1 1 (14.29%) Active Directory
Systems Management
1 1 (14.29%) Autotask
Vendors
1 1 (14.29%) ESET
1 1 (14.29%) Fortinet
1 1 (14.29%) Google
1 1 (14.29%) Microsoft