ITSM Jobs in Devon

IT Service Management (ITSM)
South West > Devon

The table below provides summary statistics for permanent job vacancies advertised in Devon requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 16 July 2025, comparing them to the same period in the previous two years.

6 months to
16 Jul 2025
Same period 2024 Same period 2023
Rank 42 79 53
Rank change year-on-year +37 -26 +14
Permanent jobs citing ITSM 18 4 16
As % of all permanent jobs advertised in Devon 3.34% 0.38% 2.74%
As % of the Processes & Methodologies category 3.61% 0.53% 2.86%
Number of salaries quoted 16 4 16
10th Percentile - - £27,750
25th Percentile £29,750 £27,598 £31,680
Median annual salary (50th Percentile) £31,500 £36,621 £34,841
Median % change year-on-year -13.98% +5.11% +26.69%
75th Percentile £33,250 £47,500 £41,952
90th Percentile £54,565 - -
South West median annual salary £39,250 £47,500 £38,643
% change year-on-year -17.37% +22.92% +19.16%

All Process and Methodology Skills
Devon

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Devon.

Permanent vacancies with a requirement for process or methodology skills 499 748 560
As % of all permanent jobs advertised in Devon 92.58% 71.44% 95.73%
Number of salaries quoted 303 535 404
10th Percentile £25,087 £26,250 £26,250
25th Percentile £29,000 £33,750 £30,932
Median annual salary (50th Percentile) £33,500 £45,000 £45,000
Median % change year-on-year -25.56% - -
75th Percentile £42,813 £57,500 £53,750
90th Percentile £64,750 £65,000 £66,750
South West median annual salary £50,000 £52,500 £54,000
% change year-on-year -4.76% -2.78% +8.00%

ITSM
Job Vacancy Trend in Devon

Job postings citing ITSM as a proportion of all IT jobs advertised in Devon.

Job vacancy trend for ITSM in Devon

ITSM
Salary Trend in Devon

3-month moving average salary quoted in jobs citing ITSM in Devon.

Salary trend for ITSM in Devon

ITSM
Salary Histogram in Devon

Salary distribution for jobs citing ITSM in Devon over the 6 months to 16 July 2025.

Salary histogram for ITSM in Devon

ITSM
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Devon region over the 6 months to 16 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Exeter +23 12 £31,500 +11.53% 2
Plymouth - 3 £51,729 -
Cullompton - 1 £28,500 - 1
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (16.67%) Microsoft Office
Cloud Services
1 3 (16.67%) Microsoft 365
Communications & Networking
1 9 (50.00%) Remote Desktop
2 2 (11.11%) Broadband
General
1 8 (44.44%) Social Skills
2 5 (27.78%) Games
3 1 (5.56%) Back Office
3 1 (5.56%) Retail
Job Titles
1 9 (50.00%) 2nd Line Support
2 4 (22.22%) Analyst
3 3 (16.67%) Desktop Analyst
3 3 (16.67%) Desktop Support
3 3 (16.67%) Desktop Support Analyst
3 3 (16.67%) Support Analyst
4 2 (11.11%) Engineering Manager
4 2 (11.11%) Lead
4 2 (11.11%) Operations Team Leader
4 2 (11.11%) Senior
4 2 (11.11%) Senior Manager
4 2 (11.11%) Senior Service Manager
4 2 (11.11%) ServiceNow Manager
4 2 (11.11%) Team Leader
5 1 (5.56%) Head of IT
5 1 (5.56%) Head of Service Management
5 1 (5.56%) IT Analyst
5 1 (5.56%) Service Analyst
5 1 (5.56%) Service Desk Analyst
Miscellaneous
1 4 (22.22%) Management Information System
2 3 (16.67%) Video Conferencing
3 2 (11.11%) Cyber Threat
3 2 (11.11%) Product Ownership
3 2 (11.11%) Security Operations Centre
3 2 (11.11%) Video\Live Streaming
4 1 (5.56%) Driving Licence
Operating Systems
1 4 (22.22%) Windows
Processes & Methodologies
1 12 (66.67%) Customer Service
1 12 (66.67%) Service Management
2 11 (61.11%) Change Management
3 10 (55.56%) Problem-Solving
4 9 (50.00%) Case Management
4 9 (50.00%) ITIL
5 3 (16.67%) Cybersecurity
6 2 (11.11%) Computer Science
6 2 (11.11%) Continuous Improvement
6 2 (11.11%) Cyber Intelligence
6 2 (11.11%) Incident Management
6 2 (11.11%) Problem Management
6 2 (11.11%) Security Monitoring
6 2 (11.11%) Service Delivery
6 2 (11.11%) SIEM
6 2 (11.11%) Software Delivery
6 2 (11.11%) Software Engineering
6 2 (11.11%) Threat Intelligence
6 2 (11.11%) Validation
6 2 (11.11%) Vulnerability Management
Qualifications
1 9 (50.00%) MCITP
1 9 (50.00%) Microsoft Certification
1 9 (50.00%) Network+ Certification
2 4 (22.22%) Degree
3 3 (16.67%) SC Cleared
3 3 (16.67%) Security Cleared
4 2 (11.11%) Computer Science Degree
Quality Assurance & Compliance
1 9 (50.00%) SLA
Vendors
1 5 (27.78%) ServiceNow
2 3 (16.67%) Microsoft