Period
to 10 December 2018

The median annual salary for a Service Analyst was £21,000 in advertised job vacancies in the East Midlands during the 6 months to 10 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England > East Midlands
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 174 163 173
Rank change year-on-year -11 +10 -34
Permanent jobs requiring a Service Analyst 51 69 96
As % of all permanent IT jobs advertised in the East Midlands 1.15% 1.32% 1.51%
As % of the Job Titles category 1.18% 1.35% 1.55%
Number of salaries quoted 41 54 94
East Midlands median annual salary £21,000 £24,000 £25,500
Median salary % change year-on-year -12.50% -5.88% +19.37%
10th Percentile £18,000 £19,000 £19,000
90th Percentile £31,035 £35,000 £42,500
England median annual salary £26,375 £27,500 £28,000
% change year-on-year -4.09% -1.79% +3.70%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 4,306 5,102 6,206
% of permanent IT jobs with a recognized job title 96.70% 97.37% 97.56%
Number of salaries quoted 3,308 4,259 4,934
East Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £25,000 £23,750 £24,250
90th Percentile £67,500 £61,250 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +1.06%

Service Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Analyst in the East Midlands

Service Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the East Midlands.

Salary trend for Service Analyst in the East Midlands

Service Analyst
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Analyst in the East Midlands over the 6 months to 10 December 2018.

Salary histogram for Service Analyst in the East Midlands

Service Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the East Midlands region over the 6 months to 10 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +4 14 £21,000 +5.00% 1
Northamptonshire -13 14 £22,500 +4.05% 1
Nottinghamshire +31 10 £19,750 -31.90% 1
Lincolnshire - 6 £17,250 -
Leicestershire -26 2 £29,522 -15.65% 1
Rutland - 1 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 10 December 2018, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Service Analyst in the job title.

1 37 (72.55%) ITIL
2 28 (54.90%) Microsoft
3 22 (43.14%) SLA
3 22 (43.14%) Microsoft Office
4 17 (33.33%) ITIL Certification
5 16 (31.37%) Incident Management
6 14 (27.45%) Analytical Skills
6 14 (27.45%) Windows
6 14 (27.45%) Oracle
7 10 (19.61%) Active Directory
8 9 (17.65%) ITIL V3
9 7 (13.73%) Windows 7
9 7 (13.73%) Retail
9 7 (13.73%) Office 365
10 6 (11.76%) Finance
10 6 (11.76%) Service Management
10 6 (11.76%) Service Delivery
11 5 (9.80%) Telecoms
11 5 (9.80%) Windows 10
11 5 (9.80%) Windows Server
12 4 (7.84%) Data Centre
12 4 (7.84%) Data Centre Operations
12 4 (7.84%) Asset Management
12 4 (7.84%) SCCM
12 4 (7.84%) B2B
12 4 (7.84%) Cisco Certification
12 4 (7.84%) CCNA
12 4 (7.84%) SQL
12 4 (7.84%) Oracle Reports
13 3 (5.88%) Microsoft Excel

Service Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.88%) MS Exchange
2 1 (1.96%) Exchange Server 2013
Applications
1 22 (43.14%) Microsoft Office
2 3 (5.88%) Microsoft Excel
3 2 (3.92%) Microsoft PowerPoint
4 1 (1.96%) Spreadsheet
Business Applications
1 1 (1.96%) Oracle Applications
1 1 (1.96%) Remedy ITSM
Cloud Services
1 7 (13.73%) Office 365
2 1 (1.96%) Microsoft Azure
Communications & Networking
1 3 (5.88%) DHCP
1 3 (5.88%) DNS
1 3 (5.88%) TCP/IP
2 2 (3.92%) Internet
2 2 (3.92%) VoIP
3 1 (1.96%) Firewall
3 1 (1.96%) IP Telephony
3 1 (1.96%) Unified Communications
Database & Business Intelligence
1 4 (7.84%) Oracle Reports
2 1 (1.96%) SAP HANA
Development Applications
1 1 (1.96%) Team Foundation Server
General
1 7 (13.73%) Retail
2 6 (11.76%) Finance
3 5 (9.80%) Telecoms
4 1 (1.96%) Games
4 1 (1.96%) Humanities
4 1 (1.96%) Law
Miscellaneous
1 14 (27.45%) Analytical Skills
2 4 (7.84%) Data Centre
3 3 (5.88%) Self-Motivation
4 2 (3.92%) Driving Licence
4 2 (3.92%) Management Information System
4 2 (3.92%) Smart Meter
5 1 (1.96%) CMDB
5 1 (1.96%) Fat Client
5 1 (1.96%) Internet of Things
5 1 (1.96%) Life Science
5 1 (1.96%) Thin Client
Operating Systems
1 14 (27.45%) Windows
2 7 (13.73%) Windows 7
3 5 (9.80%) Windows 10
3 5 (9.80%) Windows Server
4 1 (1.96%) Apple iOS
4 1 (1.96%) Linux
4 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 37 (72.55%) ITIL
2 16 (31.37%) Incident Management
3 9 (17.65%) ITIL V3
4 6 (11.76%) Service Delivery
4 6 (11.76%) Service Management
5 4 (7.84%) Asset Management
5 4 (7.84%) B2B
5 4 (7.84%) Data Centre Operations
6 2 (3.92%) Coaching
6 2 (3.92%) Logistics
6 2 (3.92%) Matrix Organization
6 2 (3.92%) Service Design
6 2 (3.92%) Stakeholder Management
6 2 (3.92%) Workload Management
7 1 (1.96%) BCP
7 1 (1.96%) Configuration Management
7 1 (1.96%) CRM
7 1 (1.96%) Data Loss Prevention
7 1 (1.96%) Disaster Recovery
7 1 (1.96%) Workflow
Programming Languages
1 4 (7.84%) SQL
2 1 (1.96%) ABAP
2 1 (1.96%) Java
Qualifications
1 17 (33.33%) ITIL Certification
2 4 (7.84%) CCNA
2 4 (7.84%) Cisco Certification
3 2 (3.92%) MCP
3 2 (3.92%) Security Cleared
4 1 (1.96%) Degree
4 1 (1.96%) HND
4 1 (1.96%) ITIL Foundation Certificate
4 1 (1.96%) MCSA
4 1 (1.96%) Microsoft Certification
Quality Assurance & Compliance
1 22 (43.14%) SLA
System Software
1 10 (19.61%) Active Directory
2 1 (1.96%) Hyper-V
2 1 (1.96%) VMware Infrastructure
Systems Management
1 4 (7.84%) SCCM
Vendors
1 28 (54.90%) Microsoft
2 14 (27.45%) Oracle
3 3 (5.88%) Cisco
3 3 (5.88%) Citrix
4 1 (1.96%) Apple
4 1 (1.96%) BMC
4 1 (1.96%) Remedy
4 1 (1.96%) SAP
4 1 (1.96%) VMware