Period
to 17 November 2017

The median annual salary for a Service Analyst was £21,125 in advertised job vacancies in the East Midlands during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England > East Midlands
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 169 159 153
Rank change year-on-year -10 -6 -13
Permanent jobs requiring a Service Analyst 64 113 133
As % of all permanent IT jobs advertised in the East Midlands 1.23% 1.72% 1.78%
As % of the Job Titles category 1.26% 1.76% 1.82%
Number of salaries quoted 48 109 96
East Midlands median annual salary £21,125 £26,000 £21,362
Median salary % change year-on-year -18.75% +21.71% -0.64%
10th Percentile £19,000 £19,000 £17,188
90th Percentile £33,750 £42,500 £43,125
England median annual salary £26,620 £28,000 £27,500
% change year-on-year -4.93% +1.82% +3.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5062 6423 7289
% of permanent IT jobs with a recognized job title 97.29% 97.69% 97.55%
Number of salaries quoted 4217 5081 5926
East Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,650 £23,935 £22,500
90th Percentile £61,250 £62,500 £57,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Service Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Analyst in the East Midlands

Service Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the East Midlands.

Salary trend for Service Analyst in the East Midlands

Service Analyst
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Analyst in the East Midlands over the 6 months to 17 November 2017.

Salary histogram for Service Analyst in the East Midlands

Service Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the East Midlands region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +4 25 £20,000 -4.76% 2
Northamptonshire -11 19 £20,000 -33.33% 2
Leicestershire +12 8 £32,500 +38.30% 1
Nottinghamshire -18 4 £27,000 +10.20% 2
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 17 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Analyst in the job title.

1 37 (57.81%) ITIL
2 36 (56.25%) Microsoft Office
3 27 (42.19%) Analytical Skills
4 26 (40.63%) Microsoft
5 24 (37.50%) Windows
6 17 (26.56%) Data Centre
7 16 (25.00%) Windows 10
8 15 (23.44%) Ticket Management
8 15 (23.44%) Continuous Improvement
8 15 (23.44%) Network Monitoring
8 15 (23.44%) Time Management
8 15 (23.44%) iPhone
8 15 (23.44%) SolarWinds
8 15 (23.44%) Network Management
8 15 (23.44%) Broadband
8 15 (23.44%) MPLS
9 14 (21.88%) Active Directory
9 14 (21.88%) Service Delivery
10 13 (20.31%) Finance
10 13 (20.31%) SLA
11 12 (18.75%) Windows 7
12 11 (17.19%) HP Quality Center
12 11 (17.19%) Test Automation
12 11 (17.19%) User Acceptance Testing
12 11 (17.19%) Test Scripting
12 11 (17.19%) Test Strategy
12 11 (17.19%) Scenario Testing
12 11 (17.19%) ISEB
13 9 (14.06%) Incident Management
14 5 (7.81%) SC Cleared

Service Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.25%) MS Exchange
2 2 (3.13%) Blackberry Enterprise Server
2 2 (3.13%) Exchange Server 2007
3 1 (1.56%) Skype for Business
Applications
1 36 (56.25%) Microsoft Office
2 3 (4.69%) Microsoft Excel
2 3 (4.69%) Microsoft PowerPoint
Cloud Services
1 4 (6.25%) Office 365
Communications & Networking
1 15 (23.44%) Broadband
1 15 (23.44%) MPLS
2 5 (7.81%) TCP/IP
3 3 (4.69%) DNS
4 2 (3.13%) DHCP
4 2 (3.13%) Intranet
4 2 (3.13%) LAN
4 2 (3.13%) VLAN
4 2 (3.13%) WAN
5 1 (1.56%) Internet
5 1 (1.56%) VPN
Database & Business Intelligence
1 2 (3.13%) SQL Server
2 1 (1.56%) SQL Server Integration Services
General
1 13 (20.31%) Finance
2 2 (3.13%) Law
2 2 (3.13%) Legal
2 2 (3.13%) Telecoms
3 1 (1.56%) Games
3 1 (1.56%) Manufacturing
3 1 (1.56%) Retail
Miscellaneous
1 27 (42.19%) Analytical Skills
2 17 (26.56%) Data Centre
3 15 (23.44%) iPhone
4 2 (3.13%) Blackberry
4 2 (3.13%) CCTV
4 2 (3.13%) Computer Science
5 1 (1.56%) Management Information System
Operating Systems
1 24 (37.50%) Windows
2 16 (25.00%) Windows 10
3 12 (18.75%) Windows 7
4 5 (7.81%) Windows 8
5 4 (6.25%) Windows Server
5 4 (6.25%) Windows Server 2008
6 3 (4.69%) Windows Server 2012
7 2 (3.13%) Windows Mobile
7 2 (3.13%) Windows Vista
7 2 (3.13%) Windows XP
8 1 (1.56%) Android
Processes & Methodologies
1 37 (57.81%) ITIL
2 15 (23.44%) Continuous Improvement
2 15 (23.44%) Network Management
2 15 (23.44%) Network Monitoring
2 15 (23.44%) Ticket Management
2 15 (23.44%) Time Management
3 14 (21.88%) Service Delivery
4 11 (17.19%) Scenario Testing
4 11 (17.19%) Test Automation
4 11 (17.19%) Test Scripting
4 11 (17.19%) Test Strategy
4 11 (17.19%) User Acceptance Testing
5 9 (14.06%) Incident Management
6 4 (6.25%) Service Management
7 3 (4.69%) ITSM
8 2 (3.13%) Coaching
8 2 (3.13%) Problem Management
8 2 (3.13%) Stakeholder Management
9 1 (1.56%) Line Management
9 1 (1.56%) Mentoring
Programming Languages
1 2 (3.13%) C
1 2 (3.13%) SQL
2 1 (1.56%) C#
Qualifications
1 11 (17.19%) ISEB
2 5 (7.81%) Microsoft Certification
2 5 (7.81%) SC Cleared
2 5 (7.81%) Security Cleared
3 4 (6.25%) MCP
4 2 (3.13%) ITIL Certification
5 1 (1.56%) ITIL Foundation Certificate
5 1 (1.56%) MCSA
5 1 (1.56%) MCSE
Quality Assurance & Compliance
1 13 (20.31%) SLA
System Software
1 14 (21.88%) Active Directory
2 1 (1.56%) Hyper-V
2 1 (1.56%) VMware ESXi
Systems Management
1 11 (17.19%) HP Quality Center
2 3 (4.69%) SCCM
Vendors
1 26 (40.63%) Microsoft
2 15 (23.44%) SolarWinds
3 3 (4.69%) HP
4 2 (3.13%) Apple
4 2 (3.13%) Cisco
4 2 (3.13%) SAP
5 1 (1.56%) Citrix
5 1 (1.56%) LANDesk
5 1 (1.56%) Remedy
5 1 (1.56%) ServiceNow
5 1 (1.56%) VMware