SLA Job Trends in the East of England

Service Level Agreement (SLA)
England > East of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the East of England requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 103 109 92
Rank change year-on-year +6 -17 -35
Permanent jobs citing SLA 56 76 54
As % of all permanent jobs in the East of England 1.34% 2.15% 2.22%
As % of the Quality Assurance & Compliance category 16.72% 14.70% 17.53%
Number of salaries quoted 52 47 43
10th Percentile £27,250 £26,000 £21,662
25th Percentile £30,313 £30,000 £25,000
Median annual salary (50th Percentile) £40,000 £45,000 £26,000
Median % change year-on-year -11.11% +73.08% -37.35%
75th Percentile £51,500 £57,500 £33,750
90th Percentile £56,250 £60,000 £50,000
England median annual salary £38,500 £40,000 £36,000
% change year-on-year -3.75% +11.11% -7.69%

All Quality Assurance and Compliance Skills
East of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the East of England.

Permanent vacancies with a requirement for quality assurance or compliance skills 335 517 308
As % of all permanent jobs advertised in the East of England 8.01% 14.66% 12.64%
Number of salaries quoted 239 172 212
10th Percentile £30,370 £28,000 £24,775
25th Percentile £35,000 £35,000 £29,568
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £57,500 £73,833 £67,500
90th Percentile £75,180 £80,000 £77,250
England median annual salary £58,000 £60,000 £59,000
% change year-on-year -3.33% +1.69% +2.61%

SLA
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in the East of England.

SLA job vacancy trend in the East of England

SLA
Salary Trend in the East of England

Salary distribution trend for jobs in the East of England citing SLA.

Salary distribution trend for jobs in the East of England citing SLA

SLA
Salary Histogram in the East of England

Salary distribution for jobs citing SLA in the East of England over the 6 months to 14 January 2026.

Salary histogram for SLA in the East of England

SLA
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East of England region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +12 40 £42,500 -10.53% 16
Essex 0 10 £27,500 -19.12% 1
Bedfordshire +32 3 £38,750 +19.23% 1
Cambridgeshire +4 3 £77,500 +158.33% 6
SLA
England

SLA
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (3.57%) Microsoft Exchange
1 2 (3.57%) Skype for Business
2 1 (1.79%) Apache Airflow
Applications
1 4 (7.14%) Microsoft Office
Cloud Services
1 17 (30.36%) Entra ID
2 10 (17.86%) Cohesity
3 2 (3.57%) AWS
3 2 (3.57%) Azure
3 2 (3.57%) Microsoft 365
4 1 (1.79%) Amazon S3
4 1 (1.79%) AWS Step Functions
4 1 (1.79%) Power Platform
Communications & Networking
1 8 (14.29%) SAN
2 2 (3.57%) 5G
2 2 (3.57%) Skype
2 2 (3.57%) VSAN
2 2 (3.57%) Wi-Fi
3 1 (1.79%) Broadband
3 1 (1.79%) Cisco IOS
3 1 (1.79%) Cisco Wireless
3 1 (1.79%) DHCP
3 1 (1.79%) DNS
3 1 (1.79%) Firewall
3 1 (1.79%) NetScaler
3 1 (1.79%) SD-WAN
3 1 (1.79%) WAN
3 1 (1.79%) Wireless
Database & Business Intelligence
1 2 (3.57%) SQL Server
2 1 (1.79%) Amazon Redshift
2 1 (1.79%) Data Warehouse
2 1 (1.79%) Power BI
Development Applications
1 2 (3.57%) GitLab
General
1 17 (30.36%) Marketing
2 16 (28.57%) Law
3 6 (10.71%) Manufacturing
4 5 (8.93%) Retail
5 3 (5.36%) Legal
5 3 (5.36%) Social Skills
6 2 (3.57%) Telecoms
7 1 (1.79%) Advertising
7 1 (1.79%) Electronics
7 1 (1.79%) Finance
7 1 (1.79%) Games
7 1 (1.79%) Local Government
7 1 (1.79%) Public Sector
Job Titles
1 34 (60.71%) Support Engineer
2 12 (21.43%) 2nd Line Engineer
3 11 (19.64%) 2nd Line Support
3 11 (19.64%) 2nd Line Support Engineer
3 11 (19.64%) IT Support
4 9 (16.07%) IT Engineer
4 9 (16.07%) IT Support Engineer
5 8 (14.29%) Linux Engineer
6 7 (12.50%) 3rd Line Engineer
6 7 (12.50%) 3rd Line Support
6 7 (12.50%) 3rd Line Support Engineer
6 7 (12.50%) Linux Support
6 7 (12.50%) Linux Support Engineer
7 5 (8.93%) ERP Manager
7 5 (8.93%) ERP Support
7 5 (8.93%) Support Manager
8 4 (7.14%) 1st Line Support
9 3 (5.36%) Coordinator
10 2 (3.57%) Analyst
10 2 (3.57%) IT Manager
Miscellaneous
1 7 (12.50%) Onboarding
2 2 (3.57%) Blackberry
2 2 (3.57%) PKI
2 2 (3.57%) PropTech
2 2 (3.57%) RSA SecurID
3 1 (1.79%) Hybrid Cloud
3 1 (1.79%) Management Information System
3 1 (1.79%) Mobile App
Operating Systems
1 18 (32.14%) Android
2 17 (30.36%) Apple iOS
3 11 (19.64%) Linux
4 10 (17.86%) Red Hat Enterprise Linux
5 9 (16.07%) Unix
6 8 (14.29%) Debian
6 8 (14.29%) Solaris
7 4 (7.14%) Windows
8 3 (5.36%) Windows Server
9 1 (1.79%) Mac OS
9 1 (1.79%) Windows 10
Processes & Methodologies
1 20 (35.71%) Service Management
2 17 (30.36%) Mobile Device Management
3 16 (28.57%) Configuration Management
4 10 (17.86%) Service Delivery
5 9 (16.07%) Customer Service
6 8 (14.29%) Zero Trust
7 7 (12.50%) Business Intelligence
8 6 (10.71%) Project Delivery
9 5 (8.93%) CRM
9 5 (8.93%) ERP
9 5 (8.93%) People Management
10 4 (7.14%) Change Control
11 3 (5.36%) Cybersecurity
11 3 (5.36%) ITSM
12 2 (3.57%) Contract Negotiation
12 2 (3.57%) Data Governance
12 2 (3.57%) ITIL
12 2 (3.57%) Problem Management
12 2 (3.57%) Root Cause Analysis
13 1 (1.79%) Problem-Solving
Programming Languages
1 8 (14.29%) Bash
1 8 (14.29%) Korn
1 8 (14.29%) Python
2 3 (5.36%) PowerShell
3 1 (1.79%) SQL
3 1 (1.79%) VBScript
Qualifications
1 32 (57.14%) Security Cleared
2 23 (41.07%) SC Cleared
3 5 (8.93%) DV Cleared
Quality Assurance & Compliance
1 1 (1.79%) Data Quality
1 1 (1.79%) GDPR
1 1 (1.79%) QA
System Software
1 8 (14.29%) VMware Infrastructure
2 4 (7.14%) Active Directory
3 2 (3.57%) vSphere
Systems Management
1 17 (30.36%) Jamf Pro
2 10 (17.86%) Ansible
3 2 (3.57%) SCOM
3 2 (3.57%) WSUS
Vendors
1 18 (32.14%) Microsoft
2 17 (30.36%) Apple
3 12 (21.43%) Samsung
4 11 (19.64%) VMware
5 8 (14.29%) NetApp
6 3 (5.36%) HP
7 2 (3.57%) Cisco
7 2 (3.57%) Red Hat
8 1 (1.79%) Aruba
8 1 (1.79%) CheckPoint
8 1 (1.79%) F5
8 1 (1.79%) Fortinet
8 1 (1.79%) Freshdesk
8 1 (1.79%) Meraki
8 1 (1.79%) Palo Alto
8 1 (1.79%) SAP