SLA Jobs in the East of England

Service Level Agreement (SLA)
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 129 104 62
Rank change year-on-year -25 -42 +19
Permanent jobs citing SLA 55 137 228
As % of all permanent jobs advertised in the East of England 1.63% 2.24% 4.35%
As % of the Quality Assurance & Compliance category 14.75% 20.73% 19.31%
Number of salaries quoted 38 112 112
10th Percentile £25,700 £22,775 £25,250
25th Percentile £28,750 £24,730 £28,563
Median annual salary (50th Percentile) £32,500 £30,750 £51,500
Median % change year-on-year +5.69% -40.29% +14.44%
75th Percentile £43,750 £50,000 £63,750
90th Percentile £57,500 £61,125 £70,000
England median annual salary £34,500 £32,500 £40,000
% change year-on-year +6.15% -18.75% +6.67%

All Quality Assurance and Compliance Skills
East of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the East of England.

Permanent vacancies with a requirement for quality assurance or compliance skills 373 661 1,181
As % of all permanent jobs advertised in the East of England 11.03% 10.81% 22.55%
Number of salaries quoted 189 463 254
10th Percentile £28,700 £24,807 £26,000
25th Percentile £32,500 £29,625 £37,500
Median annual salary (50th Percentile) £50,000 £43,000 £55,000
Median % change year-on-year +16.28% -21.82% +10.00%
75th Percentile £65,000 £61,250 £66,250
90th Percentile £77,700 £76,000 £77,500
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in the East of England

Job postings citing SLA as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for SLA in the East of England

SLA
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing SLA in the East of England.

Salary trend for SLA in the East of England

SLA
Salary Histogram in the East of England

Salary distribution for jobs citing SLA in the East of England over the 6 months to 15 May 2025.

Salary histogram for SLA in the East of England

SLA
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East of England region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Suffolk - 19 £37,500 - 5
Hertfordshire -7 17 £42,500 -5.56% 19
Essex +2 10 £32,500 +16.07% 20
Cambridgeshire +18 4 £30,000 +20.77% 18
Bedfordshire -22 4 £27,500 +22.22% 8
Norfolk +2 1 £55,000 +18.92% 2
SLA
England

SLA
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.45%) SharePoint
2 1 (1.82%) Confluence
2 1 (1.82%) Microsoft Exchange
2 1 (1.82%) Tomcat
Applications
1 3 (5.45%) Microsoft Office
2 1 (1.82%) Microsoft Excel
2 1 (1.82%) Microsoft PowerPoint
Business Applications
1 1 (1.82%) Remedy ITSM
Cloud Services
1 13 (23.64%) SaaS
2 8 (14.55%) Azure
3 7 (12.73%) Microsoft 365
4 5 (9.09%) Entra ID
5 2 (3.64%) AWS
5 2 (3.64%) GCP
6 1 (1.82%) OneDrive
6 1 (1.82%) Power Platform
Communications & Networking
1 3 (5.45%) VoIP
1 3 (5.45%) VPN
2 2 (3.64%) HTTP
2 2 (3.64%) Remote Desktop
2 2 (3.64%) SSL
2 2 (3.64%) VLAN
3 1 (1.82%) DHCP
3 1 (1.82%) DNS
3 1 (1.82%) Firewall
3 1 (1.82%) LAN
3 1 (1.82%) WAN
3 1 (1.82%) Wi-Fi
Database & Business Intelligence
1 2 (3.64%) NoSQL
1 2 (3.64%) SQL Server
2 1 (1.82%) PostgreSQL
2 1 (1.82%) Power BI
2 1 (1.82%) SQL Server Integration Services
2 1 (1.82%) SQL Server Reporting Services
Development Applications
1 6 (10.91%) JIRA
2 1 (1.82%) Artifactory
2 1 (1.82%) Bitbucket
2 1 (1.82%) ClearCase
2 1 (1.82%) ClearQuest
2 1 (1.82%) Git
2 1 (1.82%) Jenkins
General
1 14 (25.45%) Social Skills
2 11 (20.00%) Electronics
3 4 (7.27%) Inclusion and Diversity
4 3 (5.45%) Analytical Skills
4 3 (5.45%) Finance
4 3 (5.45%) Telecoms
5 2 (3.64%) Law
5 2 (3.64%) Marketing
5 2 (3.64%) Organisational Skills
5 2 (3.64%) Retail
6 1 (1.82%) Aviation
6 1 (1.82%) Financial Institution
6 1 (1.82%) Manufacturing
6 1 (1.82%) Pharmaceutical
Job Titles
1 11 (20.00%) Architect
1 11 (20.00%) Lead
1 11 (20.00%) Managed Services Architect
1 11 (20.00%) Solutions Architect
1 11 (20.00%) Support Engineer
2 10 (18.18%) Analyst
3 8 (14.55%) Technical Engineer
3 8 (14.55%) Technical Support
3 8 (14.55%) Technical Support Engineer
4 7 (12.73%) IT Support
4 7 (12.73%) Team Leader
5 6 (10.91%) 1st Line Support
5 6 (10.91%) Support Team Leader
6 5 (9.09%) Support Analyst
7 4 (7.27%) Service Analyst
7 4 (7.27%) Service Desk Analyst
8 3 (5.45%) Administrator
8 3 (5.45%) IT Manager
8 3 (5.45%) IT Support Manager
8 3 (5.45%) Support Manager
Libraries, Frameworks & Software Standards
1 2 (3.64%) Elastic Stack
1 2 (3.64%) JSON
1 2 (3.64%) OAuth
1 2 (3.64%) REST
1 2 (3.64%) SOAP
1 2 (3.64%) XML
2 1 (1.82%) .NET
Miscellaneous
1 9 (16.36%) Management Information System
2 5 (9.09%) CMDB
3 3 (5.45%) Hybrid Cloud
4 2 (3.64%) EPoS
4 2 (3.64%) Product Ownership
5 1 (1.82%) Biopharmaceutical
5 1 (1.82%) Driving Licence
5 1 (1.82%) iPad
5 1 (1.82%) iPhone
5 1 (1.82%) Wiki
Operating Systems
1 13 (23.64%) Windows
2 4 (7.27%) Windows 10
3 3 (5.45%) Windows Server
4 2 (3.64%) Linux
4 2 (3.64%) Windows Server 2016
5 1 (1.82%) Android
5 1 (1.82%) Apple iOS
5 1 (1.82%) Mac OS
5 1 (1.82%) Windows 7
5 1 (1.82%) Windows Server 2019
Processes & Methodologies
1 20 (36.36%) Customer Service
2 17 (30.91%) Problem-Solving
3 14 (25.45%) ITIL
3 14 (25.45%) Performance Metrics
4 11 (20.00%) Business Enablement
4 11 (20.00%) Business Strategy
4 11 (20.00%) Matrix Organization
4 11 (20.00%) Portfolio Management
4 11 (20.00%) Product Management
4 11 (20.00%) Roadmaps
4 11 (20.00%) Value Proposition
5 10 (18.18%) Service Delivery
6 9 (16.36%) Customer Experience
6 9 (16.36%) Service Design
7 7 (12.73%) Coaching
7 7 (12.73%) Continuous Improvement
7 7 (12.73%) Performance Analysis
8 6 (10.91%) Data Protection
8 6 (10.91%) Information Security
8 6 (10.91%) Process Improvement
Programming Languages
1 5 (9.09%) SQL
2 1 (1.82%) C#
2 1 (1.82%) PowerShell
Qualifications
1 5 (9.09%) A+ Certification
2 3 (5.45%) Network+ Certification
2 3 (5.45%) SC Cleared
2 3 (5.45%) Security Cleared
3 2 (3.64%) CompTIA Security+
3 2 (3.64%) DBS Check
3 2 (3.64%) Degree
3 2 (3.64%) ITIL Certification
3 2 (3.64%) Microsoft Certification
4 1 (1.82%) Azure Certification
Quality Assurance & Compliance
1 1 (1.82%) Cyber Essentials
System Software
1 7 (12.73%) Active Directory
2 2 (3.64%) Hyper-V
3 1 (1.82%) VMware Infrastructure
Systems Management
1 3 (5.45%) Autotask
1 3 (5.45%) Opsgenie
2 2 (3.64%) Graylog
2 2 (3.64%) Microsoft Intune
3 1 (1.82%) SCCM
Vendors
1 12 (21.82%) Microsoft
2 4 (7.27%) Atlassian
2 4 (7.27%) ServiceNow
2 4 (7.27%) VMware
3 3 (5.45%) Salesforce
4 2 (3.64%) Cisco
4 2 (3.64%) Google
4 2 (3.64%) HP
4 2 (3.64%) NetApp
4 2 (3.64%) Splunk
5 1 (1.82%) Apple
5 1 (1.82%) Datto
5 1 (1.82%) Epicor
5 1 (1.82%) Remedy
5 1 (1.82%) WatchGuard