SLA Jobs in the East of England

Service Level Agreement (SLA)
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 26 February 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Feb 2024
Same period 2023 Same period 2022
Rank 95 61 68
Rank change year-on-year -34 +7 +14
Permanent jobs citing SLA 114 257 269
As % of all permanent jobs advertised in the East of England 2.49% 4.67% 4.31%
As % of the Quality Assurance & Compliance category 22.27% 19.62% 22.57%
Number of salaries quoted 87 132 180
10th Percentile £22,150 £26,100 £19,750
25th Percentile £24,807 £32,070 £26,813
Median annual salary (50th Percentile) £27,500 £41,500 £40,750
Median % change year-on-year -33.73% +1.84% -5.78%
75th Percentile £47,500 £61,250 £48,750
90th Percentile £52,500 £72,375 £58,750
England median annual salary £32,500 £39,475 £38,414
% change year-on-year -17.67% +2.76% -8.54%

All Quality Assurance and Compliance Skills
East of England

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 512 1,310 1,192
As % of all permanent jobs advertised in the East of England 11.20% 23.80% 19.09%
Number of salaries quoted 368 297 449
10th Percentile £24,750 £28,250 £25,700
25th Percentile £27,965 £37,500 £35,960
Median annual salary (50th Percentile) £45,000 £52,500 £46,865
Median % change year-on-year -14.29% +12.02% -6.27%
75th Percentile £65,000 £66,250 £62,500
90th Percentile £76,450 £82,500 £75,000
England median annual salary £55,000 £57,500 £55,000
% change year-on-year -4.35% +4.55% -

SLA
Job Vacancy Trend in the East of England

Job postings citing SLA as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for SLA in the East of England

SLA
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing SLA in the East of England.

Salary trend for SLA in the East of England

SLA
Salary Histogram in the East of England

Salary distribution for jobs citing SLA in the East of England over the 6 months to 26 February 2024.

Salary histogram for SLA in the East of England

SLA
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East of England region over the 6 months to 26 February 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -16 37 £45,000 +28.57% 12
Bedfordshire +15 22 £25,000 -47.37% 7
Cambridgeshire -12 21 £24,811 -40.21% 13
Essex +4 17 £28,000 -65.00% 3
Norfolk -7 15 £50,000 +60.00% 1
Suffolk -4 2 - - 3
SLA
England

SLA
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.14%) Microsoft Exchange
1 7 (6.14%) SharePoint
Applications
1 19 (16.67%) Microsoft Excel
2 14 (12.28%) Microsoft Office
3 12 (10.53%) Microsoft PowerPoint
4 5 (4.39%) Microsoft Project
4 5 (4.39%) MS Visio
Business Applications
1 4 (3.51%) Remedy ITSM
2 1 (0.88%) Dynamics CRM
2 1 (0.88%) Sage 200
2 1 (0.88%) Sage 50
Cloud Services
1 39 (34.21%) Microsoft 365
2 31 (27.19%) Azure
3 8 (7.02%) Entra ID
4 4 (3.51%) AWS
5 2 (1.75%) SaaS
6 1 (0.88%) Dynamics 365
6 1 (0.88%) OneDrive
6 1 (0.88%) SAP Fieldglass
Communications & Networking
1 28 (24.56%) Firewall
2 15 (13.16%) VPN
3 11 (9.65%) Wi-Fi
4 10 (8.77%) Internet
5 9 (7.89%) DHCP
5 9 (7.89%) DNS
6 7 (6.14%) LAN
6 7 (6.14%) WAN
7 3 (2.63%) VLAN
7 3 (2.63%) Wireless
8 2 (1.75%) SAN
8 2 (1.75%) TCP/IP
9 1 (0.88%) Intranet
9 1 (0.88%) Network Security
9 1 (0.88%) Unified Communications
9 1 (0.88%) VoIP
Database & Business Intelligence
1 11 (9.65%) SQL Server
2 4 (3.51%) PostgreSQL
3 3 (2.63%) MariaDB
3 3 (2.63%) MySQL
4 2 (1.75%) Azure SQL Database
5 1 (0.88%) SQL Server Integration Services
5 1 (0.88%) SQL Server Reporting Services
Development Applications
1 2 (1.75%) JIRA
General
1 38 (33.33%) Social Skills
2 14 (12.28%) Analytical Skills
2 14 (12.28%) Finance
3 12 (10.53%) Law
4 11 (9.65%) Marketing
5 10 (8.77%) Aerospace
5 10 (8.77%) Automotive
5 10 (8.77%) Public Sector
6 8 (7.02%) Organisational Skills
7 7 (6.14%) Retail
8 5 (4.39%) Presentation Skills
8 5 (4.39%) Telecoms
9 4 (3.51%) French Language
9 4 (3.51%) German Language
9 4 (3.51%) Manufacturing
10 3 (2.63%) Banking
11 2 (1.75%) Inclusion and Diversity
12 1 (0.88%) Influencing Skills
12 1 (0.88%) Local Government
Job Titles
1 17 (14.91%) IT Engineer
2 14 (12.28%) 2nd Line Support
2 14 (12.28%) Infrastructure Engineer
3 13 (11.40%) Support Engineer
4 12 (10.53%) IT Support
4 12 (10.53%) Senior
5 11 (9.65%) Analyst
6 10 (8.77%) Certification Manager
6 10 (8.77%) Field Engineer
6 10 (8.77%) Security Manager
7 9 (7.89%) 1st Line Engineer
7 9 (7.89%) Developer
7 9 (7.89%) IT Support Engineer
8 8 (7.02%) 2nd Line Engineer
8 8 (7.02%) Active Directory Engineer
8 8 (7.02%) Field Service Engineer
8 8 (7.02%) Microsoft 365 Engineer
8 8 (7.02%) Mobile Engineer
8 8 (7.02%) Service Desk Engineer
8 8 (7.02%) Service Manager
Libraries, Frameworks & Software Standards
1 9 (7.89%) .NET
2 4 (3.51%) Elastic Stack
Miscellaneous
1 19 (16.67%) Driving Licence
2 13 (11.40%) Replication
3 11 (9.65%) IoT
4 10 (8.77%) Mobile App
5 9 (7.89%) Self-Motivation
6 7 (6.14%) EPoS
7 6 (5.26%) Virtual Team
8 4 (3.51%) Data Centre
9 2 (1.75%) CMDB
9 2 (1.75%) iPad
9 2 (1.75%) Management Information System
10 1 (0.88%) Cyberattack
10 1 (0.88%) Data Protection Act
10 1 (0.88%) Video Conferencing
Operating Systems
1 52 (45.61%) Windows
2 20 (17.54%) Windows Server
3 8 (7.02%) Linux
4 5 (4.39%) Windows 10
5 4 (3.51%) Android
5 4 (3.51%) Debian
5 4 (3.51%) Windows 7
6 2 (1.75%) Windows XP
7 1 (0.88%) Mac OS
7 1 (0.88%) Ubuntu
7 1 (0.88%) VMS
Processes & Methodologies
1 30 (26.32%) Problem-Solving
2 27 (23.68%) ITIL
3 23 (20.18%) Customer Service
4 22 (19.30%) Service Delivery
5 16 (14.04%) Ticket Management
6 14 (12.28%) Infrastructure Engineering
6 14 (12.28%) Service Management
6 14 (12.28%) Time Management
7 12 (10.53%) Asset Management
8 11 (9.65%) Business Development
8 11 (9.65%) Cybersecurity
8 11 (9.65%) Proactive Maintenance
9 10 (8.77%) Commercial Awareness
9 10 (8.77%) OWASP
9 10 (8.77%) Project Delivery
10 9 (7.89%) Incident Management
11 8 (7.02%) Project Planning
12 7 (6.14%) Break/Fix
12 7 (6.14%) Problem Management
12 7 (6.14%) Server Management
Programming Languages
1 17 (14.91%) SQL
2 9 (7.89%) C#
3 4 (3.51%) PowerShell
Qualifications
1 13 (11.40%) Degree
1 13 (11.40%) Microsoft Certification
2 12 (10.53%) Security Cleared
3 11 (9.65%) BPSS Clearance
4 10 (8.77%) HNC
4 10 (8.77%) HND
5 8 (7.02%) CCNA
5 8 (7.02%) Cisco Certification
6 7 (6.14%) VMware Certified Professional (VCP)
7 5 (4.39%) Azure Certification
7 5 (4.39%) MCSE
8 4 (3.51%) PRINCE2 Practitioner
9 3 (2.63%) CompTIA Security+
9 3 (2.63%) Network+ Certification
10 2 (1.75%) CCAA
10 2 (1.75%) Citrix Certification
10 2 (1.75%) DBS Check
10 2 (1.75%) MCP
10 2 (1.75%) MCTS
11 1 (0.88%) CCNP
Quality Assurance & Compliance
1 11 (9.65%) PCI DSS
2 1 (0.88%) ISO/IEC 27001
2 1 (0.88%) SOC 2
System Software
1 35 (30.70%) Active Directory
2 13 (11.40%) vSphere
3 11 (9.65%) KVM
4 6 (5.26%) Hyper-V
4 6 (5.26%) VMware Infrastructure
5 2 (1.75%) Virtual Servers
Systems Management
1 10 (8.77%) Microsoft Intune
2 5 (4.39%) SCCM
3 1 (0.88%) FortiGate
3 1 (0.88%) MobiControl
Vendors
1 65 (57.02%) Microsoft
2 31 (27.19%) VMware
3 25 (21.93%) Dell
4 14 (12.28%) HP
4 14 (12.28%) Veeam
5 9 (7.89%) ServiceNow
6 7 (6.14%) IBM
7 6 (5.26%) Remedy
8 5 (4.39%) Cisco
9 4 (3.51%) Computacenter
9 4 (3.51%) Sophos
10 3 (2.63%) Citrix
11 2 (1.75%) SAP
12 1 (0.88%) Freshdesk
12 1 (0.88%) Meraki
12 1 (0.88%) Oracle
12 1 (0.88%) Sage
12 1 (0.88%) SOTI