SLA Jobs in the East of England

Service Level Agreement (SLA)
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 104 48 89
Rank change year-on-year -56 +41 +16
Permanent jobs citing SLA 88 165 258
As % of all permanent jobs advertised in the East of England 1.69% 4.54% 3.56%
As % of the Quality Assurance & Compliance category 13.71% 25.27% 17.07%
Number of salaries quoted 75 100 222
10th Percentile £24,000 £21,745 £32,500
25th Percentile £24,807 £27,125 £37,500
Median annual salary (50th Percentile) £35,000 £53,000 £50,000
Median % change year-on-year -33.96% +6.00% +29.03%
75th Percentile £52,500 £63,750 £60,000
90th Percentile £72,200 £67,500 £62,500
England median annual salary £33,250 £40,420 £40,000
% change year-on-year -17.74% +1.05% -

All Quality Assurance and Compliance Skills
East of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the East of England.

Permanent vacancies with a requirement for quality assurance or compliance skills 642 653 1,511
As % of all permanent jobs advertised in the East of England 12.33% 17.96% 20.87%
Number of salaries quoted 349 222 594
10th Percentile £24,961 £25,250 £31,250
25th Percentile £30,500 £32,500 £36,063
Median annual salary (50th Percentile) £45,000 £57,500 £50,000
Median % change year-on-year -21.74% +15.00% -
75th Percentile £62,500 £66,250 £60,594
90th Percentile £76,250 £75,000 £73,750
England median annual salary £55,000 £58,000 £55,000
% change year-on-year -5.17% +5.45% -

SLA
Job Vacancy Trend in the East of England

Job postings citing SLA as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for SLA in the East of England

SLA
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing SLA in the East of England.

Salary trend for SLA in the East of England

SLA
Salary Histogram in the East of England

Salary distribution for jobs citing SLA in the East of England over the 6 months to 26 July 2024.

Salary histogram for SLA in the East of England

SLA
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East of England region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -46 35 £40,000 -33.33% 3
Cambridgeshire -6 19 £32,500 +16.07% 3
Essex +18 17 £28,000 -12.50% 2
Norfolk -18 10 £50,000 - 2
Bedfordshire +9 7 £22,500 -73.53% 1
SLA
England

SLA
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (13.64%) SharePoint
2 5 (5.68%) Microsoft Exchange
Applications
1 11 (12.50%) Microsoft Office
2 7 (7.95%) Microsoft Excel
3 2 (2.27%) Microsoft PowerPoint
Cloud Services
1 31 (35.23%) Microsoft 365
2 19 (21.59%) Azure
3 5 (5.68%) OneDrive
4 4 (4.55%) AWS
4 4 (4.55%) Entra ID
5 3 (3.41%) SaaS
6 1 (1.14%) IaaS
6 1 (1.14%) Mimecast
6 1 (1.14%) WhatsApp
Communications & Networking
1 15 (17.05%) Firewall
2 11 (12.50%) VPN
3 10 (11.36%) LAN
4 8 (9.09%) DHCP
4 8 (9.09%) DNS
4 8 (9.09%) WAN
4 8 (9.09%) Wi-Fi
5 5 (5.68%) Internet
5 5 (5.68%) TCP/IP
6 3 (3.41%) SAN
6 3 (3.41%) VLAN
7 1 (1.14%) NAS
7 1 (1.14%) Network Security
7 1 (1.14%) SSL
7 1 (1.14%) Unified Communications
7 1 (1.14%) VoIP
Database & Business Intelligence
1 8 (9.09%) SQL Server
2 1 (1.14%) Amazon RDS
2 1 (1.14%) PostgreSQL
General
1 34 (38.64%) Social Skills
2 10 (11.36%) Analytical Skills
2 10 (11.36%) Finance
3 9 (10.23%) Telecoms
4 7 (7.95%) Organisational Skills
5 6 (6.82%) Marketing
5 6 (6.82%) Retail
6 5 (5.68%) Aerospace
6 5 (5.68%) Automotive
6 5 (5.68%) Law
7 2 (2.27%) French Language
7 2 (2.27%) German Language
7 2 (2.27%) Manufacturing
7 2 (2.27%) Public Sector
8 1 (1.14%) Agriculture
8 1 (1.14%) Influencing Skills
8 1 (1.14%) Legal
8 1 (1.14%) Local Government
8 1 (1.14%) Presentation Skills
Job Titles
1 13 (14.77%) Service Manager
2 11 (12.50%) Support Engineer
3 10 (11.36%) Infrastructure Engineer
4 9 (10.23%) Analyst
4 9 (10.23%) Senior
5 8 (9.09%) Mobile Engineer
6 7 (7.95%) IT Manager
6 7 (7.95%) IT Services Manager
7 6 (6.82%) Delivery Manager
7 6 (6.82%) Desktop Engineer
7 6 (6.82%) Desktop Support
7 6 (6.82%) Desktop Support Engineer
7 6 (6.82%) Field Engineer
7 6 (6.82%) Field Service Engineer
7 6 (6.82%) Junior
7 6 (6.82%) Junior Desktop Engineer
7 6 (6.82%) Junior Desktop Support
7 6 (6.82%) Junior Desktop Support Engineer
7 6 (6.82%) Junior Support Engineer
7 6 (6.82%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (1.14%) .NET
1 1 (1.14%) Elastic Stack
1 1 (1.14%) HTML
Miscellaneous
1 15 (17.05%) Driving Licence
2 9 (10.23%) Self-Motivation
3 6 (6.82%) EPoS
4 5 (5.68%) IoT
4 5 (5.68%) Mobile App
5 3 (3.41%) Replication
6 2 (2.27%) Data Centre
6 2 (2.27%) Onboarding
7 1 (1.14%) Cyberattack
7 1 (1.14%) Data Protection Act
7 1 (1.14%) Video Conferencing
Operating Systems
1 41 (46.59%) Windows
2 15 (17.05%) Windows 10
3 14 (15.91%) Windows Server
4 4 (4.55%) Windows Server 2019
5 3 (3.41%) Android
5 3 (3.41%) Apple iOS
5 3 (3.41%) Windows Server 2003
6 2 (2.27%) Mac OS X
6 2 (2.27%) Windows 7
7 1 (1.14%) Debian
7 1 (1.14%) Linux
7 1 (1.14%) Windows Server 2016
Processes & Methodologies
1 25 (28.41%) Customer Service
2 24 (27.27%) ITIL
2 24 (27.27%) Problem-Solving
3 15 (17.05%) Time Management
4 12 (13.64%) Service Management
5 10 (11.36%) Infrastructure Engineering
5 10 (11.36%) ITSM
5 10 (11.36%) Service Delivery
6 8 (9.09%) Asset Management
6 8 (9.09%) Cybersecurity
6 8 (9.09%) Presales
6 8 (9.09%) Proactive Maintenance
6 8 (9.09%) Stakeholder Management
7 7 (7.95%) Break/Fix
7 7 (7.95%) Project Delivery
8 6 (6.82%) Business Development
8 6 (6.82%) Innovative Thinking
8 6 (6.82%) Performance Management
9 5 (5.68%) Planning and Forecasting
9 5 (5.68%) Project Planning
Programming Languages
1 7 (7.95%) SQL
2 4 (4.55%) PowerShell
3 1 (1.14%) C#
3 1 (1.14%) Python
Qualifications
1 14 (15.91%) BPSS Clearance
2 13 (14.77%) Security Cleared
3 5 (5.68%) DV Cleared
3 5 (5.68%) HNC
3 5 (5.68%) HND
4 4 (4.55%) DBS Check
5 3 (3.41%) Degree
5 3 (3.41%) Microsoft Certification
6 2 (2.27%) CCNA
6 2 (2.27%) Cisco Certification
6 2 (2.27%) MCSE
6 2 (2.27%) SC Cleared
7 1 (1.14%) Azure Certification
7 1 (1.14%) CCNP
7 1 (1.14%) Master's Degree
7 1 (1.14%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (9.09%) PCI DSS
2 3 (3.41%) GDPR
2 3 (3.41%) ISO/IEC 27001
3 2 (2.27%) ISO/IEC 20000
4 1 (1.14%) QA
4 1 (1.14%) SOC 2
System Software
1 25 (28.41%) Active Directory
2 8 (9.09%) KVM
3 6 (6.82%) Firmware
3 6 (6.82%) Hyper-V
3 6 (6.82%) VMware Infrastructure
4 3 (3.41%) vSphere
5 2 (2.27%) Virtual Machines
5 2 (2.27%) Virtual Servers
6 1 (1.14%) Terminal Server
6 1 (1.14%) Virtual Desktop
Systems Management
1 5 (5.68%) Microsoft Intune
2 2 (2.27%) Jamf Pro
3 1 (1.14%) FortiGate
3 1 (1.14%) MobiControl
Vendors
1 47 (53.41%) Microsoft
2 15 (17.05%) Dell
3 14 (15.91%) VMware
4 7 (7.95%) HP
5 6 (6.82%) IBM
5 6 (6.82%) NetApp
6 5 (5.68%) Cisco
7 4 (4.55%) ConnectWise
7 4 (4.55%) Meraki
8 3 (3.41%) Veeam
9 2 (2.27%) Citrix
9 2 (2.27%) Salesforce
9 2 (2.27%) SonicWALL
10 1 (1.14%) Draytek
10 1 (1.14%) Google
10 1 (1.14%) SAP
10 1 (1.14%) Sophos
10 1 (1.14%) SOTI
10 1 (1.14%) Synology
10 1 (1.14%) WatchGuard