Customer-Centricity Job Trends in Edinburgh

Customer-Centric
Scotland > Edinburgh

The table below provides summary statistics and salary benchmarking for jobs advertised in Edinburgh requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 2 January 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Jan 2026
Same period 2025 Same period 2024
Rank 101 90 95
Rank change year-on-year -11 +5 +59
Permanent jobs citing Customer-Centricity 4 13 12
As % of all permanent jobs in Edinburgh 0.39% 1.11% 1.17%
As % of the Processes & Methodologies category 0.45% 1.16% 1.26%
Number of salaries quoted 0 3 8
10th Percentile - £52,500 £42,500
25th Percentile - £56,250 £59,375
Median annual salary (50th Percentile) - £65,000 £70,576
Median % change year-on-year - -7.90% +28.32%
75th Percentile - £67,500 £72,433
90th Percentile - - -
Scotland median annual salary - £55,000 £65,000
% change year-on-year - -15.38% +83.60%

All Process & Methodology Skills
Edinburgh

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Edinburgh.

Permanent vacancies with a requirement for process or methodology skills 885 1,118 953
As % of all permanent jobs advertised in Edinburgh 86.01% 95.72% 92.70%
Number of salaries quoted 376 422 764
10th Percentile £26,000 £36,250 £31,400
25th Percentile £28,250 £45,000 £46,250
Median annual salary (50th Percentile) £40,000 £57,500 £62,500
Median % change year-on-year -30.43% -8.00% +4.17%
75th Percentile £70,000 £75,000 £75,000
90th Percentile £88,750 £93,778 £96,539
Scotland median annual salary £40,000 £55,000 £52,500
% change year-on-year -27.27% +4.76% -8.67%

Customer-Centricity
Job Vacancy Trend in Edinburgh

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in Edinburgh.

Customer-Centricity job vacancy trend in Edinburgh

Customer-Centricity
Salary Trend in Edinburgh

Salary distribution trend for jobs in Edinburgh citing Customer-Centricity.

Salary distribution trend for jobs in Edinburgh citing Customer-Centricity

Customer-Centricity
Co-Occurring Skills & Capabilities in Edinburgh by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 3 (75.00%) French Language
1 3 (75.00%) Greek Language
1 3 (75.00%) Italian Language
1 3 (75.00%) Marketing
1 3 (75.00%) Portuguese Language
1 3 (75.00%) Social Skills
1 3 (75.00%) Spanish Language
2 1 (25.00%) Banking
2 1 (25.00%) Finance
2 1 (25.00%) Legal
2 1 (25.00%) Retail
Job Titles
1 1 (25.00%) Digital Product Owner
1 1 (25.00%) Product Owner
1 1 (25.00%) Senior
1 1 (25.00%) Senior Product Owner
Miscellaneous
1 3 (75.00%) Onboarding
1 3 (75.00%) Web Conferencing
2 1 (25.00%) Product Ownership
Processes & Methodologies
1 3 (75.00%) Collaborative Culture
1 3 (75.00%) Innovative Thinking
1 3 (75.00%) Performance Metrics
1 3 (75.00%) Proactive Monitoring
1 3 (75.00%) Problem-Solving
2 1 (25.00%) Agile
2 1 (25.00%) Backlog Management
2 1 (25.00%) Backlog Prioritisation
2 1 (25.00%) Customer Experience
2 1 (25.00%) Customer Service
2 1 (25.00%) Digital Banking
2 1 (25.00%) Human-Centred Design
2 1 (25.00%) Market Research
2 1 (25.00%) Product Backlog
2 1 (25.00%) Product Vision
2 1 (25.00%) Scrum
2 1 (25.00%) Servant Leadership
2 1 (25.00%) Sprint Planning
2 1 (25.00%) Usability Testing
2 1 (25.00%) User Stories