Period
to 8 August 2020

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 8 August 2020 with a comparison to the same period in the previous 2 years.

ITIL
UK > England
6 months to
8 Aug 2020
Same period 2019 Same period 2018
Rank 37 26 32
Rank change year-on-year -11 +6 -3
Permanent jobs citing ITIL 3,520 9,425 10,879
As % of all permanent jobs advertised in England 5.88% 7.14% 6.82%
As % of the Processes & Methodologies category 6.36% 7.75% 7.41%
Number of salaries quoted 2,876 7,508 8,392
Median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - -
10th Percentile £27,500 £25,500 £24,250
90th Percentile £77,500 £73,750 £72,500
UK median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 55,353 121,661 146,782
As % of all permanent IT jobs advertised in England 92.40% 92.19% 91.97%
Number of salaries quoted 44,731 96,649 117,878
Median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% -
10th Percentile £32,500 £30,000 £29,450
90th Percentile £91,250 £86,250 £82,500
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 8 August 2020.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 8 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 1,295 £60,000 +13.21% 62
North of England -6 648 £42,500 +2.58% 85
South East -26 570 £52,500 +16.67% 72
Midlands -2 485 £43,000 +1.18% 63
North West -3 343 £45,000 +5.88% 44
West Midlands -3 332 £43,652 -0.79% 39
South West -10 290 £45,000 +15.38% 45
Yorkshire +4 245 £40,000 -4.76% 30
East of England -4 226 £42,500 - 25
East Midlands +2 150 £42,500 +21.43% 24
North East -12 60 £35,000 - 11
ITIL
UK

For the 6 months to 8 August 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 1,178 (33.47%) Windows
2 1,149 (32.64%) Microsoft
3 887 (25.20%) Finance
4 802 (22.78%) Active Directory
5 769 (21.85%) Service Management
6 750 (21.31%) Office 365
7 695 (19.74%) VMware
8 692 (19.66%) Azure
9 586 (16.65%) Agile Software Development
10 538 (15.28%) SQL
11 532 (15.11%) Service Delivery
12 527 (14.97%) Problem-Solving
13 516 (14.66%) Windows Server
14 461 (13.10%) Degree
15 459 (13.04%) SLA
16 457 (12.98%) ITSM
17 443 (12.59%) Cisco
18 430 (12.22%) Change Management
19 427 (12.13%) VMware Infrastructure
20 400 (11.36%) ITIL Certification
21 395 (11.22%) SQL Server
21 395 (11.22%) Project Management
22 369 (10.48%) ITIL V3
23 367 (10.43%) Analytical Skills
24 356 (10.11%) WAN
25 355 (10.09%) Linux
26 343 (9.74%) Firewall
26 343 (9.74%) Windows 10
27 339 (9.63%) Incident Management
28 336 (9.55%) LAN

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 227 (6.45%) SharePoint
2 172 (4.89%) MS Exchange
3 135 (3.84%) IIS
4 90 (2.56%) Skype for Business
5 53 (1.51%) Exchange Server 2010
6 45 (1.28%) Confluence
6 45 (1.28%) Tomcat
7 33 (0.94%) SAS
8 29 (0.82%) WebSphere
9 27 (0.77%) Elasticsearch
10 24 (0.68%) Apache
10 24 (0.68%) Exchange Server 2013
11 18 (0.51%) CMS
11 18 (0.51%) SharePoint 2013
12 15 (0.43%) EPiServer
12 15 (0.43%) Oracle Workflow
13 11 (0.31%) OpenStack
14 8 (0.23%) Oracle SOA Suite
14 8 (0.23%) WebLogic
15 7 (0.20%) Apache Airflow
Applications
1 325 (9.23%) Microsoft Office
2 88 (2.50%) Microsoft Excel
3 54 (1.53%) Microsoft PowerPoint
4 32 (0.91%) MS Visio
5 23 (0.65%) Microsoft Project
6 1 (0.028%) Chatbot
6 1 (0.028%) Spreadsheet
Business Applications
1 78 (2.22%) Remedy ITSM
2 24 (0.68%) Dynamics CRM
3 19 (0.54%) Sparx Enterprise Architect
4 17 (0.48%) SAP ERP
5 15 (0.43%) SAP GTS
6 14 (0.40%) Dynamics AX
7 12 (0.34%) Elite 3E
8 11 (0.31%) Unit4 Business World
9 10 (0.28%) Maximo
10 9 (0.26%) Dynamics NAV
10 9 (0.26%) Oracle Applications
10 9 (0.26%) Oracle EBS
11 8 (0.23%) SAP MM
11 8 (0.23%) SAP SD
12 7 (0.20%) assyst
13 5 (0.14%) Carpe Diem
13 5 (0.14%) NetSuite
13 5 (0.14%) TRIRIGA
14 4 (0.11%) Oracle Internet Expenses
14 4 (0.11%) Oracle Receivables
Cloud Services
1 750 (21.31%) Office 365
2 692 (19.66%) Azure
3 327 (9.29%) AWS
4 149 (4.23%) SaaS
5 118 (3.35%) PaaS
6 114 (3.24%) Power Platform
7 110 (3.13%) Azure Active Directory
8 103 (2.93%) IaaS
9 86 (2.44%) Cloud Computing
10 70 (1.99%) Dynamics 365
11 54 (1.53%) OneDrive
12 34 (0.97%) GCP
13 25 (0.71%) Mimecast
14 21 (0.60%) PowerApps
15 18 (0.51%) Slack
15 18 (0.51%) Virtual Private Cloud
16 16 (0.45%) AWS CloudFormation
17 15 (0.43%) Amazon EC2
17 15 (0.43%) Amazon S3
18 13 (0.37%) Logic Apps
Communications & Networking
1 356 (10.11%) WAN
2 343 (9.74%) Firewall
3 336 (9.55%) LAN
4 267 (7.59%) DNS
5 223 (6.34%) TCP/IP
6 211 (5.99%) DHCP
7 192 (5.45%) VPN
8 165 (4.69%) SAN
9 123 (3.49%) Skype
10 113 (3.21%) Wireless
11 112 (3.18%) Network Security
12 111 (3.15%) Internet
13 91 (2.59%) MPLS
14 86 (2.44%) VLAN
15 83 (2.36%) BGP
16 79 (2.24%) OSPF
17 68 (1.93%) VoIP
18 64 (1.82%) Wi-Fi
19 55 (1.56%) SSL
20 53 (1.51%) Cisco ASA
Database & Business Intelligence
1 395 (11.22%) SQL Server
2 96 (2.73%) Power BI
3 69 (1.96%) SQL Server Integration Services
4 62 (1.76%) MySQL
4 62 (1.76%) SQL Server 2012
5 56 (1.59%) SQL Server Reporting Services
6 51 (1.45%) Data Warehouse
7 48 (1.36%) Relational Database
8 46 (1.31%) DB2
9 38 (1.08%) BusinessObjects
10 37 (1.05%) Big Data
11 34 (0.97%) Oracle Database
11 34 (0.97%) SQL Server Analysis Services
12 27 (0.77%) Amazon RDS
12 27 (0.77%) RDBMS
13 22 (0.63%) PostgreSQL
14 20 (0.57%) SQL Server 2016
15 17 (0.48%) MongoDB
16 14 (0.40%) NoSQL
17 12 (0.34%) Azure SQL Database
Development Applications
1 136 (3.86%) JIRA
2 67 (1.90%) Git (software)
3 37 (1.05%) Jenkins
4 31 (0.88%) Visual Studio
5 25 (0.71%) Bitbucket
6 16 (0.45%) Team Foundation Server
7 12 (0.34%) SQL Server Management Studio (SSMS)
8 11 (0.31%) Selenium
9 9 (0.26%) Atlassian Bamboo
10 8 (0.23%) GitLab
11 7 (0.20%) Maven
11 7 (0.20%) Visual Studio Team System
11 7 (0.20%) VSS/SourceSafe
12 6 (0.17%) Ant
12 6 (0.17%) Artifactory
13 5 (0.14%) Selenium IDE
13 5 (0.14%) TeamCity
13 5 (0.14%) WebDriver
14 4 (0.11%) MSI
14 4 (0.11%) Rational DOORS
General
1 887 (25.20%) Finance
2 197 (5.60%) Public Sector
3 132 (3.75%) Legal
3 132 (3.75%) Telecoms
4 126 (3.58%) Law
5 116 (3.30%) Retail
6 113 (3.21%) Banking
7 69 (1.96%) Manufacturing
8 68 (1.93%) Local Government
9 60 (1.70%) Back Office
10 41 (1.16%) Marketing
11 30 (0.85%) Electronics
12 23 (0.65%) Italian Language
13 18 (0.51%) Advertising
13 18 (0.51%) Billing
13 18 (0.51%) Financial Institution
14 16 (0.45%) Aerospace
14 16 (0.45%) Military
15 14 (0.40%) Police
16 12 (0.34%) Housing Association
Job Titles
1 678 (19.26%) Analyst
2 254 (7.22%) Service Manager
3 233 (6.62%) IT Manager
4 229 (6.51%) Infrastructure Engineer
5 227 (6.45%) Support Analyst
6 217 (6.16%) Applications Support
7 203 (5.77%) Support Engineer
8 174 (4.94%) Consultant
9 173 (4.91%) Service Analyst
10 164 (4.66%) Architect
11 159 (4.52%) IT Support
12 145 (4.12%) IT Analyst
13 142 (4.03%) Network Engineer
14 139 (3.95%) Administrator
15 130 (3.69%) Delivery Manager
16 128 (3.64%) Service Desk Analyst
17 127 (3.61%) Team Leader
18 115 (3.27%) IT Engineer
19 109 (3.10%) Service Delivery Manager
20 105 (2.98%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 163 (4.63%) .NET
2 117 (3.32%) XML
3 81 (2.30%) Web Services
4 77 (2.19%) HTML
5 60 (1.70%) LDAP
6 55 (1.56%) SOAP
7 54 (1.53%) CSS
8 37 (1.05%) REST
9 36 (1.02%) JSON
9 36 (1.02%) Middleware
10 33 (0.94%) Ajax
11 32 (0.91%) ASP.NET
12 29 (0.82%) .NET Framework
13 22 (0.63%) 802.1X
14 17 (0.48%) Spring
14 17 (0.48%) XSLT
15 13 (0.37%) EDI
15 13 (0.37%) Flash
16 12 (0.34%) AngularJS
17 11 (0.31%) YAML
Miscellaneous
1 367 (10.43%) Analytical Skills
2 280 (7.95%) Management Information System
3 255 (7.24%) Data Centre
4 171 (4.86%) Self-Motivation
5 93 (2.64%) Public Cloud
6 65 (1.85%) User Experience
7 63 (1.79%) CMDB
8 60 (1.70%) Clustering
9 58 (1.65%) Video Conferencing
10 49 (1.39%) Private Cloud
11 42 (1.19%) Virtual Team
12 37 (1.05%) Security Operations Centre
13 35 (0.99%) Driving Licence
14 30 (0.85%) iPhone
14 30 (0.85%) Reinsurance
15 29 (0.82%) Enterprise Software
15 29 (0.82%) Replication
16 25 (0.71%) Mobile App
17 24 (0.68%) NHS
17 24 (0.68%) Smartphone
Operating Systems
1 1,178 (33.47%) Windows
2 516 (14.66%) Windows Server
3 355 (10.09%) Linux
4 343 (9.74%) Windows 10
5 178 (5.06%) Windows Server 2012
6 156 (4.43%) Windows Server 2016
7 141 (4.01%) Windows 7
8 138 (3.92%) Windows Server 2008
9 133 (3.78%) Unix
10 64 (1.82%) Android
11 55 (1.56%) Red Hat Enterprise Linux
12 49 (1.39%) Apple iOS
13 42 (1.19%) Windows Server 2019
14 38 (1.08%) Windows 8
15 30 (0.85%) Solaris
16 29 (0.82%) Mac OS X
16 29 (0.82%) Windows Server 2003
17 28 (0.80%) CentOS
18 25 (0.71%) Mac OS
19 17 (0.48%) Oracle Linux
Processes & Methodologies
1 769 (21.85%) Service Management
2 586 (16.65%) Agile Software Development
3 532 (15.11%) Service Delivery
4 527 (14.97%) Problem-Solving
5 457 (12.98%) ITSM
6 430 (12.22%) Change Management
7 395 (11.22%) Project Management
8 369 (10.48%) ITIL V3
9 339 (9.63%) Incident Management
10 324 (9.20%) Problem Management
11 306 (8.69%) Infrastructure Engineering
12 288 (8.18%) Information Security
13 277 (7.87%) DevOps
14 268 (7.61%) PRINCE2
15 266 (7.56%) Stakeholder Management
16 255 (7.24%) Cybersecurity
17 249 (7.07%) Continuous Improvement
18 248 (7.05%) Mentoring
19 208 (5.91%) Project Delivery
20 180 (5.11%) Disaster Recovery
Programming Languages
1 538 (15.28%) SQL
2 333 (9.46%) PowerShell
3 126 (3.58%) Java
4 116 (3.30%) Python
5 99 (2.81%) JavaScript
6 73 (2.07%) C#
7 59 (1.68%) T-SQL
8 49 (1.39%) C
9 43 (1.22%) Bash Shell
10 31 (0.88%) PL/SQL
11 30 (0.85%) Shell Script
12 28 (0.80%) Perl
13 24 (0.68%) R
14 19 (0.54%) Ruby
15 18 (0.51%) VB
16 17 (0.48%) PHP
17 15 (0.43%) RPG
17 15 (0.43%) VBScript
17 15 (0.43%) XPath
18 7 (0.20%) C++
Qualifications
1 461 (13.10%) Degree
2 400 (11.36%) ITIL Certification
3 287 (8.15%) Microsoft Certification
4 285 (8.10%) Security Cleared
5 259 (7.36%) Cisco Certification
6 213 (6.05%) SC Cleared
7 172 (4.89%) CCNA
8 166 (4.72%) MCSE
9 136 (3.86%) CISSP
10 125 (3.55%) CCNP
11 124 (3.52%) MCSA
12 85 (2.41%) ITIL Foundation Certificate
13 77 (2.19%) DV Cleared
14 70 (1.99%) MCP
15 64 (1.82%) Computer Science Degree
16 63 (1.79%) CISM
17 54 (1.53%) VMware Certified Professional (VCP)
18 41 (1.16%) A+ Certification
19 40 (1.14%) PMP
20 38 (1.08%) PMI Certification
Quality Assurance & Compliance
1 459 (13.04%) SLA
2 194 (5.51%) ISO/IEC 27001
3 119 (3.38%) COBIT
4 107 (3.04%) GDPR
5 84 (2.39%) NIST
6 74 (2.10%) QA
7 58 (1.65%) Sarbanes-Oxley
8 53 (1.51%) PCI DSS
9 32 (0.91%) ISO/IEC 20000
10 28 (0.80%) PMO
11 26 (0.74%) ISO 9001
12 22 (0.63%) Cyber Essentials
13 19 (0.54%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 11 (0.31%) Data Quality
15 9 (0.26%) ISO 31000
16 7 (0.20%) GxP
17 6 (0.17%) ISO/IEC 19770
18 5 (0.14%) AICPA
19 4 (0.11%) ISAE 3402
20 2 (0.057%) HMG Security Policy Framework
System Software
1 802 (22.78%) Active Directory
2 427 (12.13%) VMware Infrastructure
3 229 (6.51%) Hyper-V
4 93 (2.64%) vSphere
5 67 (1.90%) XenApp
6 64 (1.82%) Docker
7 60 (1.70%) VMware ESXi
8 38 (1.08%) Virtual Desktop
8 38 (1.08%) Virtual Machines
9 32 (0.91%) XenDesktop
10 31 (0.88%) Terminal Server
11 27 (0.77%) Virtual Servers
12 21 (0.60%) Microsoft App-V
13 20 (0.57%) Firmware
14 11 (0.31%) VMware Server
15 10 (0.28%) NFS
16 9 (0.26%) VirtualBox
17 8 (0.23%) Microsoft Virtual Server
18 6 (0.17%) OpenAM
19 5 (0.14%) BitLocker
Systems Management
1 295 (8.38%) SCCM
2 107 (3.04%) Microsoft Intune
3 86 (2.44%) SCOM
4 80 (2.27%) Ansible
5 74 (2.10%) Kubernetes
6 48 (1.36%) Puppet
7 36 (1.02%) Terraform
8 33 (0.94%) WSUS
9 32 (0.91%) Single Sign-On
10 28 (0.80%) Opscode Chef
11 27 (0.77%) Nagios
12 23 (0.65%) QRadar
12 23 (0.65%) vCenter Server
13 22 (0.63%) Tivoli
14 19 (0.54%) HP UCMDB
15 16 (0.45%) Cisco CUCM
15 16 (0.45%) Microsoft Clustering
15 16 (0.45%) SCVMM
16 13 (0.37%) Control-M
16 13 (0.37%) Tivoli Monitoring
Vendors
1 1,149 (32.64%) Microsoft
2 695 (19.74%) VMware
3 443 (12.59%) Cisco
4 326 (9.26%) Citrix
5 258 (7.33%) ServiceNow
6 206 (5.85%) Oracle
7 160 (4.55%) HP
8 118 (3.35%) SAP
9 107 (3.04%) Remedy
10 106 (3.01%) IBM
11 79 (2.24%) CheckPoint
12 66 (1.88%) Red Hat
13 65 (1.85%) Palo Alto
14 63 (1.79%) Meraki
15 62 (1.76%) Splunk
16 59 (1.68%) Dell
16 59 (1.68%) EMC
17 48 (1.36%) Apple
17 48 (1.36%) NetApp
18 45 (1.28%) SolarWinds