Period
to 24 March 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 24 March 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > England
6 months to
24 Mar 2019
Same period 2018 Same period 2017
Rank 30 31 22
Rank change year-on-year +1 -9 0
Permanent jobs citing ITIL 9,607 11,684 12,568
As % of all permanent IT jobs advertised in England 6.98% 7.05% 7.70%
As % of the Processes & Methodologies category 7.61% 7.68% 8.43%
Number of salaries quoted 7,170 8,999 9,906
England median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% -2.22%
10th Percentile £25,000 £25,000 £25,000
90th Percentile £72,500 £73,750 £71,250
UK median annual salary £44,735 £45,000 £43,000
% change year-on-year -0.59% +4.65% -4.44%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 126,323 152,060 149,037
As % of all permanent IT jobs advertised in England 91.75% 91.80% 91.34%
Number of salaries quoted 100,525 124,853 123,644
England median annual salary £52,500 £50,000 £49,250
Median salary % change year-on-year +5.00% +1.52% +3.68%
10th Percentile £30,000 £29,073 £28,000
90th Percentile £85,000 £81,250 £79,000
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

The salary distribution of IT jobs citing ITIL in England over the 6 months to 24 March 2019.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 24 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -3 3,342 £50,000 -3.38% 93
South East -1 1,990 £43,750 -0.57% 52
North of England +4 1,535 £38,000 +0.67% 66
Midlands 0 1,418 £42,500 +2.41% 40
West Midlands +3 1,069 £42,500 - 21
North West +5 811 £42,000 +7.69% 40
South West -16 681 £39,000 -2.50% 14
East of England +10 627 £45,000 - 14
Yorkshire +1 560 £37,500 - 21
East Midlands -1 348 £37,500 -9.64% 19
North East +5 163 £32,667 -12.89% 5
ITIL
UK

For the 6 months to 24 March 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 3,660 (38.10%) Windows
2 3,266 (34.00%) Microsoft
3 2,388 (24.86%) Active Directory
4 2,090 (21.75%) Service Management
5 1,834 (19.09%) Finance
6 1,661 (17.29%) VMware
7 1,636 (17.03%) Service Delivery
8 1,632 (16.99%) Windows Server
9 1,529 (15.92%) Office 365
10 1,522 (15.84%) Problem-Solving
11 1,442 (15.01%) SLA
12 1,441 (15.00%) SQL
13 1,275 (13.27%) Agile Software Development
14 1,247 (12.98%) Microsoft Azure
15 1,220 (12.70%) Microsoft Office
16 1,218 (12.68%) Cisco
17 1,214 (12.64%) ITIL Certification
18 1,192 (12.41%) Degree
19 1,162 (12.10%) Project Management
20 1,161 (12.08%) ITSM
21 1,157 (12.04%) ITIL V3
22 1,126 (11.72%) Linux
23 1,120 (11.66%) Firewall
24 1,112 (11.57%) Analytical Skills
25 1,077 (11.21%) Change Management
26 1,039 (10.82%) VMware Infrastructure
27 1,010 (10.51%) Citrix
28 950 (9.89%) SQL Server
29 948 (9.87%) PRINCE2
30 935 (9.73%) Incident Management

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 630 (6.56%) MS Exchange
2 625 (6.51%) SharePoint
3 276 (2.87%) IIS
4 239 (2.49%) Skype for Business
5 218 (2.27%) Exchange Server 2010
6 185 (1.93%) Apache
7 148 (1.54%) Exchange Server 2013
8 134 (1.39%) Tomcat
9 88 (0.92%) Confluence
10 74 (0.77%) BizTalk Server
11 72 (0.75%) Exchange Server 2007
12 68 (0.71%) CMS
13 64 (0.67%) WebLogic
14 49 (0.51%) IBM Notes
15 48 (0.50%) WebSphere
16 44 (0.46%) Blackberry Enterprise Server
17 43 (0.45%) SharePoint Server
18 41 (0.43%) Exchange Server 2003
18 41 (0.43%) JBoss
19 40 (0.42%) WordPress
Applications
1 1,220 (12.70%) Microsoft Office
2 463 (4.82%) Microsoft Excel
3 198 (2.06%) Microsoft PowerPoint
4 171 (1.78%) MS Visio
5 106 (1.10%) Microsoft Project
6 31 (0.32%) Spreadsheet
7 14 (0.15%) Acrobat
8 12 (0.12%) InfoPath
9 7 (0.073%) AutoCAD
9 7 (0.073%) CATIA
10 6 (0.062%) Windchill
11 5 (0.052%) UXPin
12 4 (0.042%) Camtasia
13 3 (0.031%) Chatbot
14 2 (0.021%) 3ds Max
14 2 (0.021%) Adobe Premiere
14 2 (0.021%) MicroStation
14 2 (0.021%) Open Workbench
14 2 (0.021%) Revit
14 2 (0.021%) SPSS
Business Applications
1 117 (1.22%) Remedy ITSM
2 73 (0.76%) Dynamics CRM
3 58 (0.60%) Dynamics AX
4 22 (0.23%) Oracle EBS
5 20 (0.21%) NetSuite
6 19 (0.20%) SAP SD
7 16 (0.17%) Oracle Applications
8 15 (0.16%) Oracle Procure-to-Pay
8 15 (0.16%) SAP CO
8 15 (0.16%) SAP FI
8 15 (0.16%) SAP FI/CO
9 12 (0.12%) Visualfiles
10 11 (0.11%) Carpe Diem
10 11 (0.11%) Dynamics GP
10 11 (0.11%) JDE OneWorld
10 11 (0.11%) SAP ERP
11 10 (0.10%) Oracle iProcurement
11 10 (0.10%) SAP SRM
12 9 (0.094%) Dynamics NAV
12 9 (0.094%) SAP BPC
Cloud Services
1 1,529 (15.92%) Office 365
2 1,247 (12.98%) Microsoft Azure
3 737 (7.67%) Amazon AWS
4 374 (3.89%) SaaS
5 206 (2.14%) IaaS
6 157 (1.63%) Google Cloud Platform
7 152 (1.58%) Azure Active Directory
8 121 (1.26%) PaaS
9 111 (1.16%) Cloud Computing
10 84 (0.87%) Mimecast
11 73 (0.76%) AWS CloudFormation
12 38 (0.40%) Dynamics 365
13 34 (0.35%) GitHub
14 33 (0.34%) Amazon EC2
15 29 (0.30%) OneDrive
15 29 (0.30%) Virtual Private Cloud
16 25 (0.26%) Slack
17 24 (0.25%) Amazon S3
18 21 (0.22%) Amazon CloudWatch
19 18 (0.19%) OpenShift
Communications & Networking
1 1,120 (11.66%) Firewall
2 746 (7.77%) WAN
3 729 (7.59%) DNS
4 705 (7.34%) LAN
5 536 (5.58%) DHCP
6 496 (5.16%) SAN
7 474 (4.93%) TCP/IP
8 366 (3.81%) Internet
9 362 (3.77%) VPN
10 361 (3.76%) VoIP
11 295 (3.07%) Wireless
12 271 (2.82%) Network Security
13 253 (2.63%) Skype
14 209 (2.18%) VLAN
15 175 (1.82%) Wi-Fi
16 153 (1.59%) MPLS
17 139 (1.45%) Remote Desktop
18 124 (1.29%) Cisco ASA
18 124 (1.29%) OSPF
19 109 (1.13%) BGP
Database & Business Intelligence
1 950 (9.89%) SQL Server
2 185 (1.93%) SQL Server Reporting Services
3 184 (1.92%) Relational Database
4 178 (1.85%) MySQL
5 163 (1.70%) SQL Server Integration Services
6 137 (1.43%) Oracle Database
7 135 (1.41%) SQL Server 2008
8 121 (1.26%) Data Warehouse
9 107 (1.11%) SQL Server 2016
10 105 (1.09%) PostgreSQL
11 88 (0.92%) Power BI
11 88 (0.92%) SQL Server 2012
12 81 (0.84%) Big Data
13 78 (0.81%) RDBMS
14 75 (0.78%) MongoDB
14 75 (0.78%) SQL Server Analysis Services
15 63 (0.66%) Amazon RDS
16 60 (0.62%) BusinessObjects
17 56 (0.58%) Azure SQL Database
18 51 (0.53%) NoSQL
Development Applications
1 239 (2.49%) JIRA
2 137 (1.43%) Git (software)
2 137 (1.43%) Jenkins
3 65 (0.68%) Team Foundation Server
4 53 (0.55%) MSI
5 52 (0.54%) Subversion
6 47 (0.49%) Visual Studio Team System
7 45 (0.47%) Visual Studio
8 40 (0.42%) WinDbg
9 35 (0.36%) Atlassian Bamboo
10 34 (0.35%) Bitbucket
11 31 (0.32%) TeamCity
12 26 (0.27%) Oracle Forms
13 25 (0.26%) JUnit
13 25 (0.26%) LoadRunner
14 23 (0.24%) Maven
15 22 (0.23%) HP UFT
15 22 (0.23%) NeoLoad
16 19 (0.20%) EasyMock
16 19 (0.20%) Hudson
General
1 1,834 (19.09%) Finance
2 436 (4.54%) Banking
3 425 (4.42%) Telecoms
4 400 (4.16%) Retail
5 378 (3.93%) Legal
6 306 (3.19%) Law
7 157 (1.63%) Back Office
8 152 (1.58%) Manufacturing
9 132 (1.37%) Marketing
10 99 (1.03%) Advertising
11 81 (0.84%) Publishing
12 76 (0.79%) Investment Banking
13 72 (0.75%) Electronics
14 59 (0.61%) Games
15 58 (0.60%) Billing
16 46 (0.48%) Local Government
17 44 (0.46%) German Language
18 41 (0.43%) Front Office
19 36 (0.37%) Aerospace
20 32 (0.33%) Financial Institution
Job Titles
1 2,252 (23.44%) Analyst
2 922 (9.60%) Support Analyst
3 752 (7.83%) Support Engineer
4 746 (7.77%) Service Manager
5 670 (6.97%) Service Analyst
6 639 (6.65%) Infrastructure Engineer
7 538 (5.60%) IT Manager
8 530 (5.52%) Service Desk Analyst
9 520 (5.41%) Applications Support
10 470 (4.89%) IT Analyst
11 440 (4.58%) IT Support
12 430 (4.48%) Architect
13 356 (3.71%) Consultant
14 354 (3.68%) Delivery Manager
15 326 (3.39%) 2nd Line Support
16 310 (3.23%) IT Engineer
17 307 (3.20%) Network Engineer
18 298 (3.10%) Desktop Support
19 297 (3.09%) Applications Support Analyst
20 288 (3.00%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 355 (3.70%) .NET
2 279 (2.90%) Web Services
3 244 (2.54%) HTML
4 210 (2.19%) XML
5 168 (1.75%) CSS
6 95 (0.99%) Middleware
7 87 (0.91%) ASP.NET
8 72 (0.75%) Software Packaging
9 71 (0.74%) LAMP
9 71 (0.74%) REST
10 68 (0.71%) .NET Framework
10 68 (0.71%) AngularJS
11 67 (0.70%) Spring
12 59 (0.61%) JSON
13 56 (0.58%) HTML5
14 52 (0.54%) jQuery
15 50 (0.52%) Ajax
15 50 (0.52%) SOAP
16 42 (0.44%) J2EE
16 42 (0.44%) Node.js
Miscellaneous
1 1,112 (11.57%) Analytical Skills
2 902 (9.39%) Data Centre
3 826 (8.60%) Management Information System
4 568 (5.91%) Self-Motivation
5 199 (2.07%) Public Cloud
6 185 (1.93%) Replication
7 161 (1.68%) Clustering
8 157 (1.63%) Video Conferencing
9 154 (1.60%) Enterprise Software
10 150 (1.56%) CMDB
11 136 (1.42%) Driving Licence
12 131 (1.36%) Hybrid Cloud
13 120 (1.25%) User Experience
14 114 (1.19%) Fat Client
14 114 (1.19%) Thin Client
15 111 (1.16%) Virtual Team
16 99 (1.03%) PKI
17 95 (0.99%) Private Cloud
18 89 (0.93%) Blackberry
19 74 (0.77%) Hedge funds
Operating Systems
1 3,660 (38.10%) Windows
2 1,632 (16.99%) Windows Server
3 1,126 (11.72%) Linux
4 875 (9.11%) Windows 7
5 854 (8.89%) Windows 10
6 667 (6.94%) Windows Server 2012
7 585 (6.09%) Windows Server 2008
8 457 (4.76%) Unix
9 247 (2.57%) Red Hat Enterprise Linux
10 189 (1.97%) Windows Server 2003
11 155 (1.61%) Windows 8
12 152 (1.58%) Apple iOS
13 119 (1.24%) Android
14 108 (1.12%) CentOS
15 91 (0.95%) Windows XP
16 76 (0.79%) Mac OS
17 55 (0.57%) Mac OS X
18 53 (0.55%) Windows 2000
19 44 (0.46%) AIX
19 44 (0.46%) Solaris
Processes & Methodologies
1 2,090 (21.75%) Service Management
2 1,636 (17.03%) Service Delivery
3 1,522 (15.84%) Problem-Solving
4 1,275 (13.27%) Agile Software Development
5 1,162 (12.10%) Project Management
6 1,161 (12.08%) ITSM
7 1,157 (12.04%) ITIL V3
8 1,077 (11.21%) Change Management
9 948 (9.87%) PRINCE2
10 935 (9.73%) Incident Management
11 826 (8.60%) Stakeholder Management
12 791 (8.23%) Problem Management
13 761 (7.92%) Infrastructure Engineering
14 739 (7.69%) Information Security
15 726 (7.56%) Continuous Improvement
16 599 (6.24%) DevOps
17 505 (5.26%) Disaster Recovery
18 500 (5.20%) Mentoring
19 460 (4.79%) Configuration Management
20 418 (4.35%) Data Protection
Programming Languages
1 1,441 (15.00%) SQL
2 920 (9.58%) PowerShell
3 367 (3.82%) Java
4 286 (2.98%) Python
5 261 (2.72%) C#
5 261 (2.72%) JavaScript
6 181 (1.88%) T-SQL
7 165 (1.72%) Shell Script
8 156 (1.62%) C
9 150 (1.56%) Bash Shell
10 126 (1.31%) PL/SQL
11 122 (1.27%) VBScript
12 113 (1.18%) Perl
13 69 (0.72%) VB
14 62 (0.65%) VB.NET
15 60 (0.62%) PHP
16 59 (0.61%) C++
17 33 (0.34%) Ruby
18 23 (0.24%) VBA
19 22 (0.23%) RPG
Qualifications
1 1,214 (12.64%) ITIL Certification
2 1,192 (12.41%) Degree
3 926 (9.64%) Microsoft Certification
4 794 (8.26%) Security Cleared
5 647 (6.73%) Cisco Certification
6 558 (5.81%) SC Cleared
7 555 (5.78%) MCSE
8 449 (4.67%) CCNA
9 411 (4.28%) MCSA
10 334 (3.48%) CISSP
11 274 (2.85%) CCNP
12 244 (2.54%) MCP
13 222 (2.31%) ITIL Foundation Certificate
14 208 (2.17%) DV Cleared
15 203 (2.11%) Computer Science Degree
16 202 (2.10%) ISEB
17 201 (2.09%) CISM
18 197 (2.05%) VMware Certified Professional (VCP)
19 130 (1.35%) A+ Certification
20 122 (1.27%) MCITP
Quality Assurance & Compliance
1 1,442 (15.01%) SLA
2 609 (6.34%) ISO/IEC 27001
3 525 (5.46%) GDPR
4 252 (2.62%) QA
5 233 (2.43%) COBIT
6 192 (2.00%) PCI DSS
7 166 (1.73%) PMO
8 121 (1.26%) Cyber Essentials
9 110 (1.14%) ISO/IEC 20000
10 78 (0.81%) Sarbanes-Oxley
11 76 (0.79%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 65 (0.68%) ISO 9001
13 54 (0.56%) Cyber Essentials PLUS
14 50 (0.52%) Data Quality
15 40 (0.42%) HIPAA
16 19 (0.20%) GPG13
16 19 (0.20%) ISO 22301
17 16 (0.17%) ISO/IEC 27005
18 14 (0.15%) BS7799
19 12 (0.12%) HMG Security Policy Framework
System Software
1 2,388 (24.86%) Active Directory
2 1,039 (10.82%) VMware Infrastructure
3 634 (6.60%) Hyper-V
4 259 (2.70%) vSphere
5 252 (2.62%) XenApp
6 232 (2.41%) VMware ESXi
7 165 (1.72%) Docker
8 149 (1.55%) XenDesktop
9 108 (1.12%) Microsoft App-V
9 108 (1.12%) Virtual Machines
10 96 (1.00%) Virtual Servers
11 94 (0.98%) Firmware
12 70 (0.73%) BitLocker
13 60 (0.62%) Virtual Desktop
14 59 (0.61%) VMware NSX
15 50 (0.52%) Terminal Server
16 32 (0.33%) NFS
17 31 (0.32%) Microsoft Virtual Server
17 31 (0.32%) Terminal Services
18 30 (0.31%) vCloud
Systems Management
1 925 (9.63%) SCCM
2 300 (3.12%) Puppet
3 250 (2.60%) Ansible
4 231 (2.40%) SCOM
5 196 (2.04%) Opscode Chef
6 155 (1.61%) WSUS
7 133 (1.38%) Nagios
8 95 (0.99%) Terraform
9 92 (0.96%) SCVMM
10 87 (0.91%) Kubernetes
10 87 (0.91%) Microsoft Intune
11 71 (0.74%) vCenter Server
12 66 (0.69%) Backup Exec
12 66 (0.69%) Perfmon
13 64 (0.67%) Microsoft Clustering
14 63 (0.66%) Norton AntiVirus
15 61 (0.63%) AirWatch
16 58 (0.60%) NetBackup
16 58 (0.60%) SCOrch
17 55 (0.57%) Failover Clustering
Vendors
1 3,266 (34.00%) Microsoft
2 1,661 (17.29%) VMware
3 1,218 (12.68%) Cisco
4 1,010 (10.51%) Citrix
5 642 (6.68%) Oracle
6 577 (6.01%) ServiceNow
7 493 (5.13%) HP
8 284 (2.96%) IBM
9 253 (2.63%) SAP
10 249 (2.59%) Apple
11 248 (2.58%) Red Hat
12 247 (2.57%) Remedy
13 219 (2.28%) CheckPoint
14 204 (2.12%) Dell
15 198 (2.06%) F5
16 194 (2.02%) SolarWinds
17 192 (2.00%) NetApp
18 191 (1.99%) Juniper
19 183 (1.90%) Google
20 163 (1.70%) McAfee