ITIL Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and salary benchmarking for jobs advertised in England requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 10 February 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Feb 2026
Same period 2025 Same period 2024
Rank 58 37 34
Rank change year-on-year -21 -3 +19
Permanent jobs citing ITIL 1,981 2,574 3,737
As % of all permanent jobs in England 3.42% 5.71% 5.66%
As % of the Processes & Methodologies category 4.29% 6.21% 6.42%
Number of salaries quoted 1,353 1,387 3,089
10th Percentile £28,750 £30,750 £27,500
25th Percentile £34,750 £37,500 £35,000
Median annual salary (50th Percentile) £51,000 £52,000 £50,000
Median % change year-on-year -1.92% +4.00% +3.65%
75th Percentile £70,000 £67,500 £63,750
90th Percentile £87,500 £82,500 £77,550
UK median annual salary £50,000 £51,251 £50,000
% change year-on-year -2.44% +2.50% +4.17%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 46,216 41,458 58,251
As % of all permanent jobs advertised in England 79.82% 92.03% 88.17%
Number of salaries quoted 28,077 20,221 46,108
10th Percentile £29,000 £35,000 £29,750
25th Percentile £38,750 £46,250 £40,879
Median annual salary (50th Percentile) £55,000 £62,000 £55,000
Median % change year-on-year -11.29% +12.73% -12.00%
75th Percentile £77,500 £81,250 £75,250
90th Percentile £97,500 £102,500 £95,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Salary Trend in England

Salary distribution trend for jobs in England citing ITIL.

Salary distribution trend for jobs in England citing ITIL

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 10 February 2026.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 10 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +6 700 £67,500 +8.43% 126
North of England -27 395 £41,000 -2.69% 106
Midlands -30 284 £46,083 -7.84% 87
South East -30 283 £52,500 +5.00% 175
Yorkshire -1 172 £39,305 -9.64% 31
South West -25 168 £35,980 -29.59% 78
West Midlands -39 166 £55,000 +8.70% 54
North West -32 163 £42,000 +0.54% 62
East Midlands -21 116 £35,000 -12.50% 32
East of England -14 98 £42,175 -0.76% 50
North East -8 60 £45,497 +26.38% 13
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 202 (10.20%) SharePoint
2 178 (8.99%) Microsoft Exchange
3 24 (1.21%) Confluence
4 14 (0.71%) Tomcat
5 13 (0.66%) WebSphere
6 12 (0.61%) Skype for Business
6 12 (0.61%) WebSphere Application Server
7 8 (0.40%) IIS
8 3 (0.15%) OpenStack
9 2 (0.10%) CMS
9 2 (0.10%) Exchange Server 2003
9 2 (0.10%) FactoryTalk
9 2 (0.10%) HCL Domino
9 2 (0.10%) HCL Notes
9 2 (0.10%) Oracle Workflow
9 2 (0.10%) WinCC
10 1 (0.050%) Apache Spark
Applications
1 289 (14.59%) Microsoft Office
2 99 (5.00%) Microsoft Excel
3 52 (2.62%) Microsoft PowerPoint
4 25 (1.26%) Microsoft Project
5 19 (0.96%) MS Visio
6 9 (0.45%) Adobe Premiere
6 9 (0.45%) Photoshop
7 4 (0.20%) Trello
8 2 (0.10%) AutoCAD
9 1 (0.050%) Adobe Creative Suite
9 1 (0.050%) Chatbot
Business Applications
1 40 (2.02%) Remedy ITSM
2 31 (1.56%) Dynamics CRM
3 17 (0.86%) SAP S/4HANA
4 16 (0.81%) Endur
5 12 (0.61%) NEC Housing
6 9 (0.45%) Elite 3E
7 5 (0.25%) Oracle EBS
8 4 (0.20%) SAP ERP
9 3 (0.15%) Sage 200
9 3 (0.15%) Sage 50
9 3 (0.15%) Sage CRM
9 3 (0.15%) SAP QM
10 2 (0.10%) Adaptiv
10 2 (0.10%) Dynamics AX
10 2 (0.10%) FLEXCUBE
10 2 (0.10%) Infor CloudSuite Industrial (formerly SyteLine)
10 2 (0.10%) iTrent
10 2 (0.10%) Unit4 Business World
11 1 (0.050%) assyst
11 1 (0.050%) Dynamics GP
Cloud Services
1 736 (37.15%) Microsoft 365
2 615 (31.04%) Azure
3 305 (15.40%) AWS
4 248 (12.52%) Entra ID
5 106 (5.35%) Power Platform
6 99 (5.00%) SaaS
7 75 (3.79%) OneDrive
8 43 (2.17%) Google Workspace
8 43 (2.17%) PowerApps
9 40 (2.02%) Dynamics 365
9 40 (2.02%) Power Automate
10 38 (1.92%) Azure DevOps
10 38 (1.92%) IaaS
11 37 (1.87%) PaaS
12 34 (1.72%) GCP
13 26 (1.31%) Datadog
14 23 (1.16%) AWS CloudFormation
14 23 (1.16%) Microsoft Copilot
15 20 (1.01%) Azure Logic Apps
16 18 (0.91%) Serverless
Communications & Networking
1 195 (9.84%) DNS
2 186 (9.39%) Firewall
3 166 (8.38%) DHCP
4 147 (7.42%) VPN
5 111 (5.60%) WAN
6 106 (5.35%) TCP/IP
7 105 (5.30%) LAN
8 78 (3.94%) Wi-Fi
9 60 (3.03%) VLAN
10 47 (2.37%) VoIP
11 45 (2.27%) SD-WAN
12 39 (1.97%) Wireless
13 37 (1.87%) Remote Desktop
14 36 (1.82%) Network Security
15 28 (1.41%) SAN
16 22 (1.11%) SSL
17 21 (1.06%) WebEx
18 20 (1.01%) IP Telephony
19 17 (0.86%) BGP
19 17 (0.86%) Unified Communications
Database & Business Intelligence
1 87 (4.39%) Power BI
2 77 (3.89%) SQL Server
3 16 (0.81%) PostgreSQL
4 13 (0.66%) DB2
5 12 (0.61%) DynamoDB
6 10 (0.50%) Amazon RDS
6 10 (0.50%) Oracle Database
7 9 (0.45%) BusinessObjects
8 8 (0.40%) MySQL
8 8 (0.40%) Relational Database
9 7 (0.35%) SQL Server Integration Services
9 7 (0.35%) SQL Server Reporting Services
10 6 (0.30%) Azure SQL Database
10 6 (0.30%) GIS
10 6 (0.30%) Tableau
11 5 (0.25%) Data Warehouse
11 5 (0.25%) NoSQL
12 4 (0.20%) Crystal Reports
12 4 (0.20%) Data Lake
13 3 (0.15%) BigQuery
Development Applications
1 150 (7.57%) JIRA
2 42 (2.12%) Git
3 20 (1.01%) GitLab
4 19 (0.96%) Jenkins
4 19 (0.96%) Visual Studio
5 12 (0.61%) Cypress.io
5 12 (0.61%) Maven
5 12 (0.61%) SonarQube
6 11 (0.56%) Eclipse
7 9 (0.45%) Chocolatey
8 7 (0.35%) Bitbucket
9 4 (0.20%) LabVIEW
10 2 (0.10%) Rational Rhapsody
10 2 (0.10%) Sonatype Nexus
11 1 (0.050%) Bitbucket Server
11 1 (0.050%) Browser DevTools
11 1 (0.050%) JUnit
11 1 (0.050%) MSI
11 1 (0.050%) Oracle APEX
11 1 (0.050%) Zephyr
General
1 922 (46.54%) Social Skills
2 375 (18.93%) Finance
3 229 (11.56%) Analytical Skills
4 128 (6.46%) French Language
5 127 (6.41%) Law
6 107 (5.40%) Organisational Skills
7 97 (4.90%) Banking
8 93 (4.69%) Legal
8 93 (4.69%) Swedish Language
9 88 (4.44%) Public Sector
10 64 (3.23%) Retail
11 61 (3.08%) Inclusion and Diversity
12 56 (2.83%) Manufacturing
13 55 (2.78%) Documentation Skills
14 47 (2.37%) Presentation Skills
15 46 (2.32%) Telecoms
16 37 (1.87%) Back Office
17 31 (1.56%) Marketing
18 24 (1.21%) Influencing Skills
19 23 (1.16%) Police
Job Titles
1 455 (22.97%) Analyst
2 329 (16.61%) IT Support
3 217 (10.95%) Support Analyst
4 206 (10.40%) Lead
5 204 (10.30%) Support Engineer
6 179 (9.04%) Service Manager
7 173 (8.73%) Service Analyst
8 166 (8.38%) Senior
9 153 (7.72%) Service Desk Analyst
10 149 (7.52%) IT Manager
11 141 (7.12%) IT Engineer
12 117 (5.91%) IT Analyst
13 110 (5.55%) Applications Support
14 109 (5.50%) IT Support Engineer
15 86 (4.34%) 2nd Line Support
16 83 (4.19%) Infrastructure Engineer
17 82 (4.14%) IT Support Analyst
18 77 (3.89%) Applications Support Analyst
19 75 (3.79%) Desktop Support
20 72 (3.63%) Support Technician
Libraries, Frameworks & Software Standards
1 40 (2.02%) REST
2 31 (1.56%) SOAP
3 24 (1.21%) Web Services
4 20 (1.01%) LDAP
5 16 (0.81%) JSON
6 14 (0.71%) AngularJS
6 14 (0.71%) CSS
7 13 (0.66%) HTML
7 13 (0.66%) Spring Boot
8 12 (0.61%) Gherkin
8 12 (0.61%) Jest
8 12 (0.61%) LAPP Stack
8 12 (0.61%) WebSphere MQ
8 12 (0.61%) XML
9 10 (0.50%) SAP Fiori
10 8 (0.40%) Middleware
11 7 (0.35%) .NET
12 6 (0.30%) EDI
12 6 (0.30%) Elastic Stack
13 4 (0.20%) 802.1X
Miscellaneous
1 116 (5.86%) Driving Licence
2 110 (5.55%) Onboarding
3 91 (4.59%) Management Information System
4 79 (3.99%) Cyber Threat
5 74 (3.74%) Operational Technology
6 72 (3.63%) Security Operations Centre
7 69 (3.48%) CMDB
8 68 (3.43%) Data Centre
9 65 (3.28%) Cyber Kill Chain
10 52 (2.62%) Enterprise Software
11 49 (2.47%) Video Conferencing
12 36 (1.82%) Product Ownership
13 34 (1.72%) Hybrid Cloud
14 30 (1.51%) Self-Motivation
15 21 (1.06%) Analytical Mindset
16 20 (1.01%) Legacy Systems
17 19 (0.96%) Robotics
18 18 (0.91%) Cloud Native
19 17 (0.86%) Public Cloud
20 16 (0.81%) Reinsurance
Operating Systems
1 617 (31.15%) Windows
2 251 (12.67%) Windows Server
3 154 (7.77%) Linux
4 143 (7.22%) Windows 10
5 61 (3.08%) Android
6 52 (2.62%) Mac OS
7 43 (2.17%) Unix
8 42 (2.12%) Apple iOS
9 27 (1.36%) Red Hat Enterprise Linux
10 22 (1.11%) Windows Server 2016
11 13 (0.66%) Windows Server 2019
12 10 (0.50%) VMS
13 9 (0.45%) Windows 7
14 8 (0.40%) Windows 8
15 6 (0.30%) CentOS
15 6 (0.30%) Windows Server 2012
16 4 (0.20%) CoreOS
17 3 (0.15%) AIX
17 3 (0.15%) Solaris
18 2 (0.10%) HPUX
Processes & Methodologies
1 627 (31.65%) ITSM
2 538 (27.16%) Problem-Solving
2 538 (27.16%) Service Management
3 443 (22.36%) Customer Service
4 439 (22.16%) Continuous Improvement
5 390 (19.69%) Service Delivery
6 267 (13.48%) Mentoring
7 266 (13.43%) Stakeholder Management
8 261 (13.18%) Change Management
9 241 (12.17%) Agile
10 210 (10.60%) Incident Management
11 204 (10.30%) Cybersecurity
12 186 (9.39%) Roadmaps
13 168 (8.48%) Coaching
14 167 (8.43%) DevOps
15 158 (7.98%) Problem Management
16 149 (7.52%) Computer Science
17 142 (7.17%) Disaster Recovery
18 136 (6.87%) Risk Management
19 135 (6.81%) Root Cause Analysis
Programming Languages
1 195 (9.84%) PowerShell
2 135 (6.81%) SQL
3 84 (4.24%) Python
4 49 (2.47%) Bash
5 48 (2.42%) JavaScript
6 21 (1.06%) Java
7 13 (0.66%) C#
7 13 (0.66%) Groovy
7 13 (0.66%) TypeScript
8 11 (0.56%) T-SQL
9 10 (0.50%) Bicep
10 7 (0.35%) R
11 5 (0.25%) Data Analysis Expressions
11 5 (0.25%) Kusto Query Language
11 5 (0.25%) Shell Script
11 5 (0.25%) VB.NET
12 4 (0.20%) ABAP
12 4 (0.20%) Google Apps Script
12 4 (0.20%) Perl
12 4 (0.20%) PL/SQL
Qualifications
1 437 (22.06%) Degree
2 240 (12.12%) Microsoft Certification
3 174 (8.78%) AWS Certification
4 170 (8.58%) Security Cleared
5 125 (6.31%) MCSE
6 124 (6.26%) SC Cleared
7 111 (5.60%) ITIL Foundation Certificate
8 110 (5.55%) ITIL Certification
9 90 (4.54%) Azure Certification
10 77 (3.89%) A+ Certification
11 75 (3.79%) Computer Science Degree
12 69 (3.48%) Cisco Certification
13 58 (2.93%) PMI Certification
14 56 (2.83%) PMP
15 44 (2.22%) CCNA
16 38 (1.92%) BPSS Clearance
17 37 (1.87%) DBS Check
17 37 (1.87%) Master's Degree
17 37 (1.87%) Network+ Certification
18 34 (1.72%) CISSP
Quality Assurance & Compliance
1 229 (11.56%) SLA
2 180 (9.09%) ISO/IEC 27001
3 157 (7.93%) QA
4 94 (4.75%) NIST
5 66 (3.33%) Cyber Essentials
6 65 (3.28%) ISO/IEC 27005
7 52 (2.62%) GDPR
8 23 (1.16%) GRC
9 20 (1.01%) Cyber Essentials PLUS
9 20 (1.01%) Sarbanes-Oxley
10 17 (0.86%) COBIT
11 12 (0.61%) Data Quality
11 12 (0.61%) PMO
12 10 (0.50%) ISO/IEC 19770
13 9 (0.45%) ISO/IEC 20000
14 8 (0.40%) Accessibility
14 8 (0.40%) PCI DSS
15 6 (0.30%) ISO 9001
16 4 (0.20%) ITGC
17 2 (0.10%) NCSC
System Software
1 474 (23.93%) Active Directory
2 150 (7.57%) VMware Infrastructure
3 118 (5.96%) Hyper-V
4 31 (1.56%) Virtual Machines
5 25 (1.26%) Docker
6 21 (1.06%) Virtual Desktop
7 20 (1.01%) vSphere
8 13 (0.66%) Firmware
9 10 (0.50%) VMware ESXi
10 8 (0.40%) VMware Workstation
11 6 (0.30%) XenApp
11 6 (0.30%) XenDesktop
12 5 (0.25%) Veritas Cluster Server
13 4 (0.20%) Microsoft Virtual Server
13 4 (0.20%) Terminal Services
13 4 (0.20%) Virtual Servers
14 3 (0.15%) Oracle RAC
14 3 (0.15%) VMware NSX
15 2 (0.10%) Citrix Hypervisor
16 1 (0.050%) vCloud
Systems Management
1 232 (11.71%) Microsoft Intune
2 108 (5.45%) SCCM
3 54 (2.73%) Terraform
4 43 (2.17%) Ansible
5 34 (1.72%) Kubernetes
6 27 (1.36%) Jamf Pro
7 22 (1.11%) Prometheus
7 22 (1.11%) Single Sign-On
8 21 (1.06%) Grafana
9 15 (0.76%) Autotask
10 14 (0.71%) Nagios
11 12 (0.61%) HP Fortify
12 11 (0.56%) vCenter Server
13 9 (0.45%) SCOM
14 8 (0.40%) Active Directory Federation Services
14 8 (0.40%) Backup Exec
14 8 (0.40%) Control-M
15 7 (0.35%) SCVMM
16 6 (0.30%) McAfee ePO
16 6 (0.30%) SmoothWall
Vendors
1 829 (41.85%) Microsoft
2 428 (21.61%) ServiceNow
3 197 (9.94%) VMware
4 156 (7.87%) Cisco
5 58 (2.93%) Apple
6 53 (2.68%) BMC
7 52 (2.62%) Google
8 49 (2.47%) Meraki
9 48 (2.42%) Veeam
10 42 (2.12%) SAP
11 41 (2.07%) Oracle
12 40 (2.02%) Remedy
13 39 (1.97%) Salesforce
14 38 (1.92%) SolarWinds
15 35 (1.77%) Citrix
16 34 (1.72%) HP
17 29 (1.46%) Red Hat
18 27 (1.36%) Adobe
18 27 (1.36%) Atlassian
19 25 (1.26%) Fortinet