Period
to 25 January 2021

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 January 2021 with a comparison to the same period in the previous 2 years.

ITIL
UK > England
6 months to
25 Jan 2021
Same period 2020 Same period 2019
Rank 49 33 31
Rank change year-on-year -16 -2 -3
Permanent jobs citing ITIL 2,866 7,576 9,732
As % of all permanent jobs advertised in England 4.94% 6.56% 6.90%
As % of the Processes & Methodologies category 5.34% 7.12% 7.48%
Number of salaries quoted 2,596 6,205 7,495
Median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £25,000 £24,500
90th Percentile £77,500 £75,000 £72,500
UK median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 53,659 106,391 130,153
As % of all permanent IT jobs advertised in England 92.53% 92.11% 92.26%
Number of salaries quoted 43,831 85,876 105,061
Median annual salary £55,000 £55,000 £52,500
Median salary % change year-on-year - +4.76% +5.00%
10th Percentile £32,500 £30,500 £30,000
90th Percentile £90,000 £88,750 £85,000
UK median annual salary £55,000 £52,500 £52,500
% change year-on-year +4.76% - +5.00%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 25 January 2021.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 25 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -39 850 £57,500 +4.55% 123
South East -17 618 £50,000 +17.65% 96
North of England -16 513 £40,500 +3.12% 101
Midlands -5 456 £40,750 -9.44% 102
West Midlands -9 297 £45,000 -5.26% 64
South West -23 231 £40,000 - 46
Yorkshire -11 222 £40,000 -3.61% 38
North West -27 213 £42,500 +9.36% 57
East of England -1 175 £45,000 +5.88% 36
East Midlands +2 159 £37,938 -10.74% 37
North East -2 78 £42,500 +21.43% 6
ITIL
UK

For the 6 months to 25 January 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 1,096 (38.24%) Microsoft
2 934 (32.59%) Windows
3 750 (26.17%) Active Directory
4 699 (24.39%) Office 365
5 696 (24.28%) Service Management
6 645 (22.51%) Azure
7 561 (19.57%) VMware
8 527 (18.39%) Finance
9 465 (16.22%) Windows Server
10 442 (15.42%) Agile Software Development
11 415 (14.48%) Problem-Solving
12 398 (13.89%) SLA
13 396 (13.82%) Service Delivery
14 389 (13.57%) Firewall
15 380 (13.26%) VMware Infrastructure
16 361 (12.60%) ITIL Certification
17 358 (12.49%) SQL
18 354 (12.35%) Change Management
19 351 (12.25%) Cisco
20 344 (12.00%) ITSM
21 316 (11.03%) Project Management
22 315 (10.99%) Degree
23 312 (10.89%) ITIL V3
24 310 (10.82%) Microsoft Office
25 308 (10.75%) Windows 10
26 300 (10.47%) AWS
27 297 (10.36%) DevOps
27 297 (10.36%) Linux
27 297 (10.36%) Problem Management
28 288 (10.05%) PowerShell

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 200 (6.98%) SharePoint
2 136 (4.75%) MS Exchange
3 102 (3.56%) Confluence
4 59 (2.06%) Skype for Business
5 57 (1.99%) IIS
6 38 (1.33%) Exchange Server 2013
7 33 (1.15%) Exchange Server 2010
8 20 (0.70%) CMS
8 20 (0.70%) Tomcat
9 17 (0.59%) Apache
10 12 (0.42%) Elasticsearch
10 12 (0.42%) SAS
11 11 (0.38%) Drupal
11 11 (0.38%) WebSphere
12 10 (0.35%) OpenStack
13 8 (0.28%) Exchange Server 2007
14 7 (0.24%) Oracle SOA Suite
14 7 (0.24%) Oracle Workflow
14 7 (0.24%) WebLogic
15 6 (0.21%) Liferay
Applications
1 310 (10.82%) Microsoft Office
2 69 (2.41%) Microsoft Excel
3 43 (1.50%) Microsoft PowerPoint
4 33 (1.15%) MS Visio
5 24 (0.84%) Microsoft Project
6 4 (0.14%) InVision
7 2 (0.070%) Photoshop
8 1 (0.035%) Adobe Illustrator
8 1 (0.035%) AutoCAD
8 1 (0.035%) GIMP
8 1 (0.035%) Snagit
8 1 (0.035%) SOLIDWORKS
Business Applications
1 50 (1.74%) Remedy ITSM
2 23 (0.80%) Dynamics CRM
3 12 (0.42%) Salesforce.com CRM
4 10 (0.35%) Siebel CRM
4 10 (0.35%) Workfront
5 8 (0.28%) SAP ERP
5 8 (0.28%) SAP GTS
6 6 (0.21%) Remedy AR System
6 6 (0.21%) SAP SD
7 5 (0.17%) Maximo
7 5 (0.17%) NetSuite
8 4 (0.14%) SAP LE
8 4 (0.14%) Sparx Enterprise Architect
8 4 (0.14%) Unit4 Business World
9 3 (0.10%) Dynamics NAV
9 3 (0.10%) Visualfiles
10 2 (0.070%) Dynamics AX
10 2 (0.070%) Oracle EBS
10 2 (0.070%) Oracle Financials
10 2 (0.070%) Sentinel
Cloud Services
1 699 (24.39%) Office 365
2 645 (22.51%) Azure
3 300 (10.47%) AWS
4 126 (4.40%) Azure Active Directory
5 110 (3.84%) IaaS
6 105 (3.66%) PaaS
7 103 (3.59%) SaaS
8 56 (1.95%) Cloud Computing
9 55 (1.92%) Power Platform
10 31 (1.08%) GCP
11 29 (1.01%) Amazon S3
11 29 (1.01%) OneDrive
12 25 (0.87%) Mimecast
13 24 (0.84%) Amazon EC2
13 24 (0.84%) Route 53
14 21 (0.73%) Virtual Private Cloud
15 19 (0.66%) Amazon ELB
15 19 (0.66%) AWS CloudFormation
15 19 (0.66%) G Suite
16 16 (0.56%) Dynamics 365
Communications & Networking
1 389 (13.57%) Firewall
2 286 (9.98%) DNS
3 240 (8.37%) WAN
4 223 (7.78%) DHCP
5 217 (7.57%) LAN
6 201 (7.01%) VPN
7 147 (5.13%) TCP/IP
8 136 (4.75%) SAN
9 101 (3.52%) Network Security
10 91 (3.18%) Skype
11 89 (3.11%) Unified Communications
11 89 (3.11%) VLAN
11 89 (3.11%) VoIP
12 82 (2.86%) Wireless
13 76 (2.65%) MPLS
14 64 (2.23%) OSPF
15 56 (1.95%) Wi-Fi
16 51 (1.78%) BGP
17 43 (1.50%) NetScaler
18 42 (1.47%) Internet
Database & Business Intelligence
1 267 (9.32%) SQL Server
2 48 (1.67%) SQL Server Reporting Services
3 46 (1.61%) SQL Server Integration Services
4 44 (1.54%) Amazon RDS
5 39 (1.36%) Power BI
6 36 (1.26%) MySQL
7 35 (1.22%) Data Warehouse
8 27 (0.94%) Relational Database
9 22 (0.77%) Data Lake
10 17 (0.59%) SQL Server 2012
11 16 (0.56%) Cosmos DB
11 16 (0.56%) Crystal Reports
12 15 (0.52%) Big Data
13 14 (0.49%) MongoDB
14 13 (0.45%) Oracle Database
15 12 (0.42%) BusinessObjects
16 10 (0.35%) DB2
16 10 (0.35%) Siebel EIM
16 10 (0.35%) SQL Server Analysis Services
17 9 (0.31%) OLAP
Development Applications
1 162 (5.65%) JIRA
2 61 (2.13%) Git (software)
3 40 (1.40%) Jenkins
4 24 (0.84%) Bitbucket
5 19 (0.66%) Subversion
6 18 (0.63%) Maven
7 15 (0.52%) Team Foundation Server
8 14 (0.49%) Gradle
8 14 (0.49%) Selenium
9 11 (0.38%) Artifactory
10 10 (0.35%) Visual Studio
11 9 (0.31%) Cucumber
11 9 (0.31%) GitLab
12 8 (0.28%) Mocha
12 8 (0.28%) SQL Server Management Studio (SSMS)
12 8 (0.28%) WebDriver
13 7 (0.24%) Eclipse
13 7 (0.24%) Oracle APEX
14 5 (0.17%) JUnit
14 5 (0.17%) Sonatype Nexus
General
1 527 (18.39%) Finance
2 150 (5.23%) Public Sector
3 106 (3.70%) Telecoms
4 105 (3.66%) Legal
5 91 (3.18%) Banking
6 80 (2.79%) Law
7 68 (2.37%) Retail
8 55 (1.92%) Manufacturing
9 52 (1.81%) Digital Economy
10 34 (1.19%) Marketing
11 26 (0.91%) Local Government
12 24 (0.84%) Electronics
13 21 (0.73%) Advertising
14 18 (0.63%) Back Office
14 18 (0.63%) Housing Association
15 17 (0.59%) Italian Language
16 16 (0.56%) Automotive
17 15 (0.52%) Aerospace
18 14 (0.49%) Pharmaceutical
19 13 (0.45%) Games
Job Titles
1 585 (20.41%) Analyst
2 206 (7.19%) Service Manager
3 200 (6.98%) Support Analyst
4 194 (6.77%) Infrastructure Engineer
5 174 (6.07%) Architect
6 173 (6.04%) IT Manager
7 169 (5.90%) Support Engineer
8 158 (5.51%) Service Analyst
9 149 (5.20%) IT Engineer
10 129 (4.50%) IT Support
11 128 (4.47%) IT Analyst
12 123 (4.29%) Applications Support
12 123 (4.29%) Service Desk Analyst
13 119 (4.15%) Consultant
14 110 (3.84%) Team Leader
15 101 (3.52%) Network Engineer
16 99 (3.45%) Delivery Manager
17 90 (3.14%) Service Delivery Manager
18 87 (3.04%) Senior Analyst
19 85 (2.97%) Administrator
Libraries, Frameworks & Software Standards
1 99 (3.45%) Web Services
2 70 (2.44%) .NET
3 34 (1.19%) HTML
3 34 (1.19%) SOAP
3 34 (1.19%) XML
4 31 (1.08%) CSS
5 25 (0.87%) REST
6 24 (0.84%) Middleware
7 20 (0.70%) LDAP
8 19 (0.66%) JSON
9 16 (0.56%) CSS3
10 14 (0.49%) ADO
10 14 (0.49%) Ajax
10 14 (0.49%) EDI
10 14 (0.49%) HTML5
10 14 (0.49%) Node.js
11 13 (0.45%) AngularJS
11 13 (0.45%) React
12 12 (0.42%) Velocity
13 11 (0.38%) XMPP
Miscellaneous
1 232 (8.09%) Analytical Skills
2 206 (7.19%) Data Centre
3 193 (6.73%) Management Information System
4 120 (4.19%) Self-Motivation
5 78 (2.72%) User Experience
6 71 (2.48%) Public Cloud
7 67 (2.34%) Driving Licence
8 55 (1.92%) Private Cloud
9 52 (1.81%) CMDB
10 35 (1.22%) Hybrid Cloud
11 32 (1.12%) Virtual Team
12 27 (0.94%) Enterprise Software
12 27 (0.94%) Video Conferencing
13 26 (0.91%) Client/Server
14 25 (0.87%) Cyberthreat
14 25 (0.87%) Replication
15 23 (0.80%) Smartphone
16 21 (0.73%) Clustering
16 21 (0.73%) Mobile App
17 19 (0.66%) Reinsurance
Operating Systems
1 934 (32.59%) Windows
2 465 (16.22%) Windows Server
3 308 (10.75%) Windows 10
4 297 (10.36%) Linux
5 186 (6.49%) Windows Server 2012
6 169 (5.90%) Windows Server 2016
7 94 (3.28%) Windows 7
8 80 (2.79%) Windows Server 2008
9 79 (2.76%) Unix
10 68 (2.37%) Windows Server 2019
11 64 (2.23%) Red Hat Enterprise Linux
12 56 (1.95%) Android
13 43 (1.50%) Mac OS X
14 27 (0.94%) CentOS
15 25 (0.87%) Mac OS
16 21 (0.73%) Windows 8
17 20 (0.70%) Apple iOS
18 19 (0.66%) Ubuntu
19 13 (0.45%) Windows Server 2003
20 11 (0.38%) Solaris
Processes & Methodologies
1 696 (24.28%) Service Management
2 442 (15.42%) Agile Software Development
3 415 (14.48%) Problem-Solving
4 396 (13.82%) Service Delivery
5 354 (12.35%) Change Management
6 344 (12.00%) ITSM
7 316 (11.03%) Project Management
8 312 (10.89%) ITIL V3
9 297 (10.36%) DevOps
9 297 (10.36%) Problem Management
10 272 (9.49%) Stakeholder Management
11 267 (9.32%) Incident Management
12 256 (8.93%) Infrastructure Engineering
13 212 (7.40%) Information Security
14 191 (6.66%) PRINCE2
15 186 (6.49%) Continuous Improvement
16 180 (6.28%) Project Delivery
17 169 (5.90%) Configuration Management
18 165 (5.76%) Cybersecurity
19 143 (4.99%) Mentoring
Programming Languages
1 358 (12.49%) SQL
2 288 (10.05%) PowerShell
3 92 (3.21%) Python
4 74 (2.58%) Java
5 63 (2.20%) T-SQL
6 61 (2.13%) Bash Shell
7 59 (2.06%) JavaScript
8 46 (1.61%) C
9 32 (1.12%) C#
10 26 (0.91%) Perl
11 16 (0.56%) PL/SQL
12 14 (0.49%) Shell Script
13 11 (0.38%) Java 8
14 9 (0.31%) Ruby
15 6 (0.21%) PHP
16 5 (0.17%) Apex Code
16 5 (0.17%) Korn
16 5 (0.17%) VBScript
17 3 (0.10%) Go
17 3 (0.10%) sed
Qualifications
1 361 (12.60%) ITIL Certification
2 315 (10.99%) Degree
3 262 (9.14%) Microsoft Certification
4 237 (8.27%) Cisco Certification
5 225 (7.85%) Security Cleared
6 185 (6.45%) CCNA
7 176 (6.14%) MCSE
8 174 (6.07%) SC Cleared
9 136 (4.75%) MCSA
10 127 (4.43%) CISSP
11 113 (3.94%) ITIL Foundation Certificate
12 102 (3.56%) CCNP
13 73 (2.55%) MCP
14 61 (2.13%) CISM
15 56 (1.95%) VMware Certified Professional (VCP)
16 39 (1.36%) CISA
17 37 (1.29%) PMI Certification
18 36 (1.26%) PMP
19 31 (1.08%) MCITP
20 28 (0.98%) RHCE
Quality Assurance & Compliance
1 398 (13.89%) SLA
2 181 (6.32%) ISO/IEC 27001
3 145 (5.06%) GDPR
4 105 (3.66%) COBIT
5 91 (3.18%) NIST
6 42 (1.47%) Cyber Essentials
7 40 (1.40%) QA
8 35 (1.22%) PCI DSS
9 29 (1.01%) ISO/IEC 20000
10 24 (0.84%) Cyber Essentials PLUS
11 23 (0.80%) ISO 9001
11 23 (0.80%) Sarbanes-Oxley
12 21 (0.73%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 15 (0.52%) Data Quality
13 15 (0.52%) PMO
14 14 (0.49%) ISO 31000
15 10 (0.35%) COSO
16 9 (0.31%) BS25999
17 8 (0.28%) PMBOK
18 7 (0.24%) GAMP
System Software
1 750 (26.17%) Active Directory
2 380 (13.26%) VMware Infrastructure
3 202 (7.05%) Hyper-V
4 117 (4.08%) VMware ESXi
5 81 (2.83%) XenApp
6 74 (2.58%) vSphere
7 71 (2.48%) XenDesktop
8 60 (2.09%) Docker
9 57 (1.99%) Virtual Desktop
10 56 (1.95%) Virtual Servers
11 38 (1.33%) Virtual Machines
12 30 (1.05%) Microsoft Virtual Server
13 25 (0.87%) VMware NSX
14 24 (0.84%) Firmware
15 8 (0.28%) Shibboleth
15 8 (0.28%) VMware Workstation
16 7 (0.24%) BitLocker
16 7 (0.24%) Terminal Server
17 6 (0.21%) Oracle RAC
17 6 (0.21%) VMware Server
Systems Management
1 260 (9.07%) SCCM
2 116 (4.05%) Microsoft Intune
3 96 (3.35%) Ansible
4 78 (2.72%) Puppet
5 67 (2.34%) Terraform
6 53 (1.85%) SCOM
7 44 (1.54%) Kubernetes
8 41 (1.43%) WSUS
9 38 (1.33%) Single Sign-On
10 37 (1.29%) Opscode Chef
11 20 (0.70%) Microsoft Data Protection Manager
11 20 (0.70%) Packer
12 19 (0.66%) vCenter Server
13 17 (0.59%) Nagios
14 16 (0.56%) Backup Exec
15 14 (0.49%) Grafana
15 14 (0.49%) NetBackup
16 12 (0.42%) Cisco CUCM
17 11 (0.38%) Nessus
18 10 (0.35%) SCVMM
Vendors
1 1,096 (38.24%) Microsoft
2 561 (19.57%) VMware
3 351 (12.25%) Cisco
4 283 (9.87%) Citrix
5 190 (6.63%) ServiceNow
6 116 (4.05%) Oracle
7 89 (3.11%) HP
8 76 (2.65%) Remedy
8 76 (2.65%) Veeam
9 73 (2.55%) Apple
10 71 (2.48%) IBM
11 68 (2.37%) CheckPoint
12 67 (2.34%) Red Hat
13 64 (2.23%) Dell
14 60 (2.09%) NetApp
15 59 (2.06%) SolarWinds
16 54 (1.88%) Meraki
17 52 (1.81%) SAP
18 46 (1.61%) Palo Alto
19 44 (1.54%) Salesforce.com