Period
to 15 June 2021

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 15 June 2021 with a comparison to the same period in the previous 2 years.

ITIL
UK > England
6 months to
15 Jun 2021
Same period 2020 Same period 2019
Rank 57 37 28
Rank change year-on-year -20 -9 +5
Permanent jobs citing ITIL 4,238 4,600 9,520
As % of all permanent jobs advertised in England 4.73% 5.96% 7.16%
As % of the Processes & Methodologies category 5.07% 6.45% 7.76%
Number of salaries quoted 3,367 3,649 7,246
10th Percentile £26,250 £26,250 £25,000
25th Percentile £33,750 £35,000 £32,000
Median annual salary (50th Percentile) £45,500 £47,500 £45,000
Median % change year-on-year -4.21% +5.56% -
75th Percentile £62,500 £63,750 £59,000
90th Percentile £77,500 £77,500 £72,500
UK median annual salary £46,000 £47,500 £45,000
% change year-on-year -3.16% +5.56% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 83,664 71,321 122,726
As % of all permanent IT jobs advertised in England 93.29% 92.43% 92.30%
Number of salaries quoted 59,535 57,870 98,148
10th Percentile £32,500 £31,750 £30,000
25th Percentile £42,250 £41,250 £38,000
Median annual salary (50th Percentile) £55,000 £55,000 £52,500
Median % change year-on-year - +4.76% +5.00%
75th Percentile £75,000 £75,000 £71,250
90th Percentile £92,500 £90,000 £86,250
UK median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 15 June 2021.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 15 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -52 1,287 £56,000 -2.61% 150
South East +4 931 £47,500 -2.06% 131
North of England -23 649 £38,750 -6.63% 138
Midlands -7 640 £42,500 -5.03% 104
West Midlands -10 423 £42,500 -5.56% 65
South West -16 391 £42,500 +1.19% 46
East of England +6 316 £42,250 -0.59% 41
North West -29 311 £40,000 -5.88% 66
Yorkshire -17 283 £36,500 -14.12% 56
East Midlands -8 216 £41,633 +4.08% 38
North East -25 57 £42,500 +21.43% 16
ITIL
UK

For the 6 months to 15 June 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 1,668 (39.36%) Microsoft
2 1,371 (32.35%) Windows
3 1,298 (30.63%) Social Skills
4 1,095 (25.84%) Microsoft 365
5 1,094 (25.81%) Azure
6 1,009 (23.81%) Active Directory
7 964 (22.75%) Service Management
8 846 (19.96%) Agile Software Development
9 807 (19.04%) Finance
10 765 (18.05%) VMware
11 742 (17.51%) Service Delivery
12 687 (16.21%) Windows Server
13 639 (15.08%) SLA
14 636 (15.01%) Problem-Solving
15 583 (13.76%) Firewall
16 559 (13.19%) SQL
17 545 (12.86%) VMware Infrastructure
18 515 (12.15%) PowerShell
19 487 (11.49%) Change Management
20 479 (11.30%) Linux
20 479 (11.30%) Cisco
21 477 (11.26%) AWS
22 472 (11.14%) ITIL Certification
23 468 (11.04%) ITSM
24 463 (10.92%) DevOps
25 457 (10.78%) Project Management
26 456 (10.76%) Degree
27 454 (10.71%) Analytical Skills
28 445 (10.50%) Windows 10
29 421 (9.93%) Microsoft Office

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 307 (7.24%) SharePoint
2 204 (4.81%) Confluence
3 152 (3.59%) MS Exchange
4 51 (1.20%) Skype for Business
5 46 (1.09%) IIS
6 32 (0.76%) Exchange Server 2013
7 30 (0.71%) Exchange Server 2010
8 22 (0.52%) CMS
9 20 (0.47%) Oracle SOA Suite
10 18 (0.42%) OpenStack
11 16 (0.38%) Tomcat
12 14 (0.33%) Elasticsearch
13 9 (0.21%) Apache
14 8 (0.19%) BizTalk Server
14 8 (0.19%) SharePoint 2013
14 8 (0.19%) Sitecore CMS
15 7 (0.17%) nginx
16 5 (0.12%) Drupal
17 4 (0.094%) Liferay
17 4 (0.094%) Sitefinity
Applications
1 421 (9.93%) Microsoft Office
2 126 (2.97%) Microsoft Excel
3 65 (1.53%) Microsoft PowerPoint
4 52 (1.23%) MS Visio
5 46 (1.09%) Microsoft Project
6 11 (0.26%) InVision
7 6 (0.14%) Camtasia
7 6 (0.14%) Spreadsheet
8 3 (0.071%) Siemens NX
9 2 (0.047%) AutoCAD
9 2 (0.047%) Photoshop
10 1 (0.024%) Adobe Creative Suite
10 1 (0.024%) GIMP
10 1 (0.024%) Snagit
Business Applications
1 44 (1.04%) Remedy ITSM
2 31 (0.73%) Dynamics CRM
3 16 (0.38%) NetSuite
4 13 (0.31%) SAP S/4HANA
5 8 (0.19%) Dynamics AX
5 8 (0.19%) Dynamics NAV
5 8 (0.19%) Sentinel
5 8 (0.19%) Sparx Enterprise Architect
6 6 (0.14%) Salesforce.com CRM
7 5 (0.12%) AlphaBridge
7 5 (0.12%) Alphatax
7 5 (0.12%) Farmplan
7 5 (0.12%) KEYPrime
7 5 (0.12%) SAP ERP
8 4 (0.094%) Elite 3E
8 4 (0.094%) Visualfiles
9 3 (0.071%) Oracle EBS
9 3 (0.071%) Oracle ERP
9 3 (0.071%) Oracle Payroll
9 3 (0.071%) Teamcenter
Cloud Services
1 1,095 (25.84%) Microsoft 365
2 1,094 (25.81%) Azure
3 477 (11.26%) AWS
4 240 (5.66%) SaaS
5 203 (4.79%) Azure Active Directory
6 169 (3.99%) IaaS
7 167 (3.94%) PaaS
8 132 (3.11%) Power Platform
9 90 (2.12%) GCP
10 79 (1.86%) Dynamics 365
11 67 (1.58%) OneDrive
12 60 (1.42%) Cloud Computing
13 48 (1.13%) PowerApps
14 29 (0.68%) Google Workspace
15 27 (0.64%) Mimecast
15 27 (0.64%) Power Automate
16 25 (0.59%) Amazon EKS
17 21 (0.50%) Azure Data Factory
18 19 (0.45%) AWS CloudFormation
18 19 (0.45%) Azure ExpressRoute
Communications & Networking
1 583 (13.76%) Firewall
2 327 (7.72%) VPN
3 326 (7.69%) WAN
4 323 (7.62%) LAN
5 289 (6.82%) DNS
6 237 (5.59%) DHCP
7 199 (4.70%) TCP/IP
8 168 (3.96%) Network Security
9 162 (3.82%) VLAN
10 149 (3.52%) SAN
11 127 (3.00%) OSPF
12 109 (2.57%) IPv4
13 108 (2.55%) Wi-Fi
14 100 (2.36%) Internet
15 93 (2.19%) Wireless
16 90 (2.12%) VoIP
17 74 (1.75%) Skype
18 72 (1.70%) MPLS
19 60 (1.42%) Unified Communications
20 58 (1.37%) SD-WAN
Database & Business Intelligence
1 294 (6.94%) SQL Server
2 74 (1.75%) Power BI
3 58 (1.37%) Data Warehouse
4 53 (1.25%) MySQL
4 53 (1.25%) SQL Server Reporting Services
5 49 (1.16%) SQL Server Integration Services
6 40 (0.94%) MongoDB
7 37 (0.87%) Relational Database
8 29 (0.68%) Azure SQL Database
9 24 (0.57%) PostgreSQL
10 23 (0.54%) Amazon RDS
11 21 (0.50%) Big Data
12 20 (0.47%) Oracle Database
13 16 (0.38%) NoSQL
14 15 (0.35%) SQL Server 2014
14 15 (0.35%) SQL Server Analysis Services
15 12 (0.28%) Data Lake
15 12 (0.28%) Tableau
16 11 (0.26%) Amazon Redshift
16 11 (0.26%) SQL Server 2012
Development Applications
1 292 (6.89%) JIRA
2 175 (4.13%) Git (software)
3 82 (1.93%) Jenkins
3 82 (1.93%) Subversion
4 49 (1.16%) Maven
5 39 (0.92%) Gradle
6 28 (0.66%) Selenium
7 25 (0.59%) GitLab
8 24 (0.57%) Artifactory
8 24 (0.57%) Bitbucket
8 24 (0.57%) Mocha
9 19 (0.45%) Cucumber
10 16 (0.38%) Eclipse
11 15 (0.35%) Rational Quality Manager
11 15 (0.35%) Rational Rhapsody
11 15 (0.35%) Rational Team Concert
12 14 (0.33%) Postman
13 12 (0.28%) Vagrant
14 11 (0.26%) Mockito
14 11 (0.26%) SQL Server Management Studio (SSMS)
General
1 1,298 (30.63%) Social Skills
2 807 (19.04%) Finance
3 454 (10.71%) Analytical Skills
4 228 (5.38%) Public Sector
5 201 (4.74%) Legal
5 201 (4.74%) Telecoms
6 177 (4.18%) Organisational Skills
7 173 (4.08%) Law
8 136 (3.21%) Banking
9 130 (3.07%) Presentation Skills
10 125 (2.95%) Retail
11 115 (2.71%) Influencing Skills
12 102 (2.41%) Manufacturing
13 77 (1.82%) Marketing
14 62 (1.46%) Digital Economy
15 55 (1.30%) Billing
16 50 (1.18%) Documentation Skills
17 44 (1.04%) Local Government
18 41 (0.97%) Games
19 34 (0.80%) Electronics
Job Titles
1 871 (20.55%) Analyst
2 385 (9.08%) Service Manager
3 318 (7.50%) Service Analyst
4 285 (6.72%) IT Manager
5 277 (6.54%) Support Analyst
6 266 (6.28%) Infrastructure Engineer
7 248 (5.85%) Architect
7 248 (5.85%) Support Engineer
8 226 (5.33%) Service Desk Analyst
9 203 (4.79%) Delivery Manager
10 189 (4.46%) IT Support
11 187 (4.41%) Applications Support
12 185 (4.37%) IT Analyst
13 183 (4.32%) 2nd Line Support
14 176 (4.15%) Service Delivery Manager
15 163 (3.85%) Network Engineer
16 153 (3.61%) Team Leader
17 150 (3.54%) IT Engineer
18 134 (3.16%) Consultant
19 122 (2.88%) IT Services Manager
Libraries, Frameworks & Software Standards
1 192 (4.53%) Web Services
2 103 (2.43%) .NET
3 64 (1.51%) XML
4 60 (1.42%) SOAP
5 59 (1.39%) HTML
6 52 (1.23%) Middleware
7 48 (1.13%) REST
8 45 (1.06%) Node.js
9 44 (1.04%) CSS
9 44 (1.04%) JSON
10 36 (0.85%) LDAP
11 35 (0.83%) AngularJS
12 32 (0.76%) Ajax
13 29 (0.68%) React
14 25 (0.59%) .NET Framework
15 24 (0.57%) ASP.NET
15 24 (0.57%) Spring
16 21 (0.50%) jQuery
17 18 (0.42%) Elastic Stack
17 18 (0.42%) SAML
Miscellaneous
1 309 (7.29%) Management Information System
2 292 (6.89%) Data Centre
3 174 (4.11%) Public Cloud
4 167 (3.94%) Self-Motivation
5 103 (2.43%) Hybrid Cloud
6 94 (2.22%) User Experience
7 84 (1.98%) Replication
8 78 (1.84%) CMDB
9 66 (1.56%) Driving Licence
10 62 (1.46%) Enterprise Software
11 57 (1.34%) Private Cloud
12 46 (1.09%) Clustering
13 43 (1.01%) Cloud Native
14 38 (0.90%) Virtual Team
15 36 (0.85%) Cyberthreat
16 28 (0.66%) N-Tier
17 27 (0.64%) Video Conferencing
18 25 (0.59%) PMI
19 24 (0.57%) Blackberry
19 24 (0.57%) Smartphone
Operating Systems
1 1,371 (32.35%) Windows
2 687 (16.21%) Windows Server
3 479 (11.30%) Linux
4 445 (10.50%) Windows 10
5 200 (4.72%) Windows Server 2016
6 193 (4.55%) Windows Server 2012
7 139 (3.28%) Unix
8 108 (2.55%) Windows 7
9 97 (2.29%) Windows Server 2008
10 91 (2.15%) Android
11 83 (1.96%) Windows Server 2019
12 82 (1.93%) CentOS
13 78 (1.84%) Ubuntu
14 64 (1.51%) Red Hat Enterprise Linux
15 56 (1.32%) Apple iOS
16 55 (1.30%) Mac OS
17 44 (1.04%) Mac OS X
18 26 (0.61%) Windows 8
19 17 (0.40%) Windows Server 2003
20 15 (0.35%) Windows XP
Processes & Methodologies
1 964 (22.75%) Service Management
2 846 (19.96%) Agile Software Development
3 742 (17.51%) Service Delivery
4 636 (15.01%) Problem-Solving
5 487 (11.49%) Change Management
6 468 (11.04%) ITSM
7 463 (10.92%) DevOps
8 457 (10.78%) Project Management
9 391 (9.23%) Problem Management
10 366 (8.64%) Incident Management
11 352 (8.31%) Infrastructure Engineering
12 350 (8.26%) Continuous Improvement
13 334 (7.88%) ITIL V3
14 317 (7.48%) Stakeholder Management
15 297 (7.01%) Scrum
16 282 (6.65%) PRINCE2
17 268 (6.32%) Information Security
18 262 (6.18%) SDLC
19 255 (6.02%) Configuration Management
20 245 (5.78%) Project Delivery
Programming Languages
1 559 (13.19%) SQL
2 515 (12.15%) PowerShell
3 215 (5.07%) Python
4 148 (3.49%) Bash Shell
5 109 (2.57%) Java
6 101 (2.38%) JavaScript
7 86 (2.03%) C
8 68 (1.60%) C#
9 42 (0.99%) T-SQL
10 36 (0.85%) Perl
11 32 (0.76%) PL/SQL
12 28 (0.66%) PHP
13 24 (0.57%) C++
14 22 (0.52%) Java 8
15 21 (0.50%) VB
16 17 (0.40%) Ruby
17 16 (0.38%) Shell Script
18 14 (0.33%) VBScript
19 13 (0.31%) Go
20 12 (0.28%) VB.NET
Qualifications
1 472 (11.14%) ITIL Certification
2 456 (10.76%) Degree
3 352 (8.31%) Security Cleared
4 252 (5.95%) SC Cleared
5 246 (5.80%) Microsoft Certification
6 225 (5.31%) Cisco Certification
7 182 (4.29%) ITIL Foundation Certificate
8 166 (3.92%) CCNA
9 129 (3.04%) MCSE
10 113 (2.67%) CISSP
11 97 (2.29%) CCNP
11 97 (2.29%) MCSA
12 78 (1.84%) CISM
13 66 (1.56%) CISA
13 66 (1.56%) DV Cleared
14 58 (1.37%) Computer Science Degree
15 55 (1.30%) MCP
16 49 (1.16%) RHCE
17 46 (1.09%) VMware Certified Professional (VCP)
18 44 (1.04%) PMI Certification
Quality Assurance & Compliance
1 639 (15.08%) SLA
2 278 (6.56%) ISO/IEC 27001
3 201 (4.74%) GDPR
4 161 (3.80%) COBIT
5 102 (2.41%) QA
6 83 (1.96%) NIST
7 81 (1.91%) PCI DSS
8 58 (1.37%) ISO/IEC 20000
9 56 (1.32%) GRC
10 49 (1.16%) Cyber Essentials
11 46 (1.09%) ISO 9001
12 29 (0.68%) BS25999
12 29 (0.68%) PMO
13 26 (0.61%) Cyber Essentials PLUS
14 22 (0.52%) Data Quality
15 18 (0.42%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
16 16 (0.38%) Sarbanes-Oxley
17 11 (0.26%) Accessibility
17 11 (0.26%) PMBOK
18 8 (0.19%) ISO 22301
System Software
1 1,009 (23.81%) Active Directory
2 545 (12.86%) VMware Infrastructure
3 231 (5.45%) Hyper-V
4 182 (4.29%) Docker
5 151 (3.56%) VMware ESXi
6 106 (2.50%) vSphere
7 70 (1.65%) XenApp
7 70 (1.65%) XenDesktop
8 51 (1.20%) Virtual Desktop
9 45 (1.06%) Virtual Machines
10 34 (0.80%) Virtual Servers
11 28 (0.66%) Microsoft Virtual Server
12 27 (0.64%) BitLocker
13 23 (0.54%) VMware NSX
14 20 (0.47%) Microsoft App-V
15 19 (0.45%) Firmware
16 14 (0.33%) VMware Workstation
17 13 (0.31%) Terminal Services
18 10 (0.24%) Shibboleth
19 8 (0.19%) NFS
Systems Management
1 353 (8.33%) SCCM
2 255 (6.02%) Microsoft Intune
3 201 (4.74%) Ansible
4 134 (3.16%) Puppet
5 96 (2.27%) Kubernetes
6 89 (2.10%) Terraform
7 55 (1.30%) Single Sign-On
8 49 (1.16%) WSUS
9 46 (1.09%) SCOM
10 41 (0.97%) Jamf Pro
11 29 (0.68%) AirWatch
12 24 (0.57%) Opscode Chef
13 21 (0.50%) vCenter Server
14 19 (0.45%) Active Directory Federation Services
15 18 (0.42%) HP UCMDB
15 18 (0.42%) vRealize
16 17 (0.40%) Cisco CUCM
16 17 (0.40%) FortiGate
17 16 (0.38%) Microsoft Data Protection Manager
17 16 (0.38%) Nessus
Vendors
1 1,668 (39.36%) Microsoft
2 765 (18.05%) VMware
3 479 (11.30%) Cisco
4 342 (8.07%) ServiceNow
5 329 (7.76%) Citrix
6 199 (4.70%) Oracle
7 116 (2.74%) IBM
8 114 (2.69%) Meraki
9 106 (2.50%) HP
10 105 (2.48%) SAP
11 99 (2.34%) Google
12 97 (2.29%) Apple
13 94 (2.22%) Red Hat
14 81 (1.91%) Veeam
15 73 (1.72%) Remedy
16 69 (1.63%) CheckPoint
17 66 (1.56%) Palo Alto
18 62 (1.46%) Dell
19 53 (1.25%) F5
19 53 (1.25%) Juniper