Period
to 28 January 2022

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 28 January 2022 with a comparison to the same period in the previous 2 years.

ITIL
UK > England
6 months to
28 Jan 2022
Same period 2021 Same period 2020
Rank 56 53 35
Rank change year-on-year -3 -18 -3
Permanent jobs citing ITIL 5,703 2,882 7,639
As % of all permanent jobs advertised in England 5.06% 4.93% 6.57%
As % of the Processes & Methodologies category 5.37% 5.29% 7.10%
Number of salaries quoted 4,492 2,306 5,990
10th Percentile £26,250 £26,000 £25,000
25th Percentile £33,750 £35,656 £31,520
Median annual salary (50th Percentile) £47,500 £47,500 £45,000
Median % change year-on-year - +5.56% -
75th Percentile £63,125 £62,500 £61,250
90th Percentile £76,250 £76,250 £75,000
UK median annual salary £47,500 £47,000 £45,000
% change year-on-year +1.06% +4.44% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 106,125 54,524 107,641
As % of all permanent IT jobs advertised in England 94.11% 93.24% 92.62%
Number of salaries quoted 70,549 44,983 86,994
10th Percentile £33,324 £32,500 £30,750
25th Percentile £43,750 £42,500 £38,965
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - +4.76%
75th Percentile £80,000 £75,000 £72,500
90th Percentile £97,500 £90,000 £88,750
UK median annual salary £60,000 £55,000 £52,500
% change year-on-year +9.09% +4.76% -

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 28 January 2022.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 28 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +17 2,052 £55,000 -4.35% 318
South East +2 1,034 £47,500 -4.04% 194
North of England +6 1,002 £40,000 - 265
Midlands -7 721 £42,500 +6.25% 193
North West +16 537 £42,500 - 156
West Midlands -5 496 £44,000 -2.22% 133
South West +15 437 £42,500 +3.03% 98
East of England -1 424 £43,000 -4.44% 101
Yorkshire +1 345 £41,000 +2.50% 84
East Midlands -12 215 £39,000 +1.63% 59
North East +1 120 £35,000 -17.65% 25
ITIL
UK

For the 6 months to 28 January 2022, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 2,200 (38.58%) Microsoft
2 1,904 (33.39%) Social Skills
3 1,853 (32.49%) Windows
4 1,595 (27.97%) Microsoft 365
5 1,448 (25.39%) Azure
6 1,437 (25.20%) Active Directory
7 1,397 (24.50%) Service Management
8 1,224 (21.46%) Finance
9 1,128 (19.78%) Service Delivery
10 1,053 (18.46%) ITSM
11 1,041 (18.25%) Agile Software Development
12 981 (17.20%) Problem-Solving
13 946 (16.59%) SLA
14 807 (14.15%) VMware
15 804 (14.10%) Windows Server
16 788 (13.82%) Incident Management
17 776 (13.61%) Project Management
18 761 (13.34%) Change Management
19 713 (12.50%) Degree
20 662 (11.61%) SQL
21 661 (11.59%) Analytical Skills
21 661 (11.59%) Windows 10
22 609 (10.68%) Cisco
23 606 (10.63%) Problem Management
24 605 (10.61%) Microsoft Office
25 574 (10.06%) ITIL Certification
26 569 (9.98%) PowerShell
27 566 (9.92%) VMware Infrastructure
28 562 (9.85%) Continuous Improvement
29 559 (9.80%) Firewall

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 394 (6.91%) SharePoint
2 211 (3.70%) MS Exchange
3 95 (1.67%) Confluence
4 76 (1.33%) IIS
5 58 (1.02%) CMS
6 54 (0.95%) Skype for Business
7 37 (0.65%) Exchange Server 2013
8 33 (0.58%) Tomcat
9 28 (0.49%) Apache
10 23 (0.40%) Exchange Server 2010
11 22 (0.39%) Drupal
12 20 (0.35%) WebLogic
13 18 (0.32%) Blackberry Enterprise Server
14 17 (0.30%) Exchange Server 2007
15 15 (0.26%) Oracle SOA Suite
16 14 (0.25%) Oracle Workflow
17 12 (0.21%) JBoss
17 12 (0.21%) OpenStack
17 12 (0.21%) SAS
18 10 (0.18%) ArcGIS
Applications
1 605 (10.61%) Microsoft Office
2 226 (3.96%) Microsoft Excel
3 70 (1.23%) Microsoft PowerPoint
4 61 (1.07%) Microsoft Project
5 53 (0.93%) MS Visio
6 17 (0.30%) Chatbot
7 13 (0.23%) Spreadsheet
8 12 (0.21%) Adobe Creative Suite
9 11 (0.19%) InVision
10 8 (0.14%) Acrobat
11 4 (0.070%) Sketch
12 3 (0.053%) SketchUp
13 2 (0.035%) Adobe Captivate
13 2 (0.035%) Camtasia
13 2 (0.035%) Snagit
14 1 (0.018%) InfoPath
Business Applications
1 69 (1.21%) NetSuite
2 63 (1.10%) Remedy ITSM
3 51 (0.89%) Dynamics CRM
4 29 (0.51%) Oracle Applications
5 23 (0.40%) Dynamics NAV
6 22 (0.39%) Oracle EBS
7 21 (0.37%) Salesforce.com CRM
8 19 (0.33%) Dynamics AX
9 16 (0.28%) SAP S/4HANA
10 12 (0.21%) Elite 3E
10 12 (0.21%) Maximo
11 10 (0.18%) Workfront
12 8 (0.14%) Raiser's Edge
13 6 (0.11%) Oracle ERP
13 6 (0.11%) SAP IBP
13 6 (0.11%) SAP MDG
13 6 (0.11%) SAP VC
13 6 (0.11%) Sentinel
13 6 (0.11%) Workday HCM
14 5 (0.088%) SAP FI/CO
Cloud Services
1 1,595 (27.97%) Microsoft 365
2 1,448 (25.39%) Azure
3 509 (8.93%) AWS
4 316 (5.54%) Azure Active Directory
5 275 (4.82%) SaaS
6 190 (3.33%) IaaS
7 177 (3.10%) Power Platform
8 160 (2.81%) PaaS
9 134 (2.35%) OneDrive
10 91 (1.60%) Dynamics 365
11 84 (1.47%) PowerApps
12 69 (1.21%) GCP
13 68 (1.19%) Mimecast
14 67 (1.17%) Cloud Computing
15 40 (0.70%) Amazon EC2
16 37 (0.65%) Virtual Private Cloud
17 36 (0.63%) Google Workspace
18 35 (0.61%) AWS CloudFormation
18 35 (0.61%) Azure Monitor
19 26 (0.46%) Azure Sentinel
Communications & Networking
1 559 (9.80%) Firewall
2 449 (7.87%) WAN
3 443 (7.77%) DNS
4 413 (7.24%) LAN
5 359 (6.29%) DHCP
6 319 (5.59%) VPN
7 247 (4.33%) TCP/IP
8 176 (3.09%) SAN
9 174 (3.05%) Network Security
10 161 (2.82%) Wi-Fi
11 153 (2.68%) Wireless
12 135 (2.37%) VoIP
13 102 (1.79%) VLAN
14 96 (1.68%) Skype
15 95 (1.67%) Internet
16 80 (1.40%) MPLS
16 80 (1.40%) Unified Communications
17 76 (1.33%) SSL
18 75 (1.32%) Remote Desktop
19 66 (1.16%) OSPF
Database & Business Intelligence
1 475 (8.33%) SQL Server
2 107 (1.88%) Data Warehouse
3 97 (1.70%) Power BI
4 88 (1.54%) Relational Database
5 86 (1.51%) MySQL
6 74 (1.30%) Oracle Database
7 57 (1.00%) SQL Server Reporting Services
8 53 (0.93%) SQL Server Integration Services
9 52 (0.91%) Oracle Database 11g
10 38 (0.67%) RDBMS
11 33 (0.58%) Amazon RDS
12 30 (0.53%) Azure SQL Database
13 29 (0.51%) Oracle Database 12c
14 26 (0.46%) PostgreSQL
14 26 (0.46%) SQL Server 2016
15 25 (0.44%) Big Data
15 25 (0.44%) SQL Server 2012
16 23 (0.40%) SQL Server 2008
17 20 (0.35%) Oracle Reports
18 19 (0.33%) SQL Server Analysis Services
Development Applications
1 186 (3.26%) JIRA
2 84 (1.47%) Jenkins
3 81 (1.42%) Git (software)
4 51 (0.89%) Bitbucket
5 48 (0.84%) Subversion
6 34 (0.60%) Visual Studio
7 27 (0.47%) Selenium
8 21 (0.37%) Team Foundation Server
9 19 (0.33%) JMeter
10 17 (0.30%) Oracle APEX
11 16 (0.28%) Maven
12 13 (0.23%) Ant
13 12 (0.21%) Octopus Deploy
14 11 (0.19%) Serenity BDD
14 11 (0.19%) Sonatype Nexus
14 11 (0.19%) WebDriver
15 10 (0.18%) GitLab
15 10 (0.18%) Gradle
16 9 (0.16%) Artifactory
16 9 (0.16%) Cucumber
General
1 1,904 (33.39%) Social Skills
2 1,224 (21.46%) Finance
3 661 (11.59%) Analytical Skills
4 362 (6.35%) Public Sector
5 300 (5.26%) Telecoms
6 248 (4.35%) Law
7 238 (4.17%) Legal
8 233 (4.09%) Organisational Skills
9 212 (3.72%) Retail
10 196 (3.44%) Presentation Skills
11 174 (3.05%) Inclusion and Diversity
12 169 (2.96%) Banking
13 156 (2.74%) Influencing Skills
14 137 (2.40%) Marketing
15 118 (2.07%) Manufacturing
16 102 (1.79%) Documentation Skills
17 73 (1.28%) Advertising
18 68 (1.19%) Digital Economy
19 65 (1.14%) Back Office
20 38 (0.67%) Local Government
Job Titles
1 1,212 (21.25%) Analyst
2 505 (8.85%) Service Manager
3 445 (7.80%) IT Manager
4 409 (7.17%) Support Analyst
5 398 (6.98%) Service Analyst
6 370 (6.49%) IT Support
7 327 (5.73%) Service Desk Analyst
8 311 (5.45%) Infrastructure Engineer
9 310 (5.44%) Support Engineer
10 250 (4.38%) Architect
11 230 (4.03%) IT Analyst
12 220 (3.86%) Administrator
13 211 (3.70%) Applications Support
13 211 (3.70%) IT Engineer
14 210 (3.68%) 2nd Line Support
15 208 (3.65%) Team Leader
16 196 (3.44%) Network Engineer
17 188 (3.30%) IT Services Manager
18 187 (3.28%) Project Manager
19 176 (3.09%) Delivery Manager
Libraries, Frameworks & Software Standards
1 154 (2.70%) .NET
2 125 (2.19%) Web Services
3 120 (2.10%) HTML
4 81 (1.42%) CSS
5 78 (1.37%) REST
6 73 (1.28%) JSON
7 72 (1.26%) SOAP
8 70 (1.23%) XML
9 66 (1.16%) LDAP
10 65 (1.14%) AngularJS
11 63 (1.10%) Middleware
12 47 (0.82%) ASP.NET
13 29 (0.51%) SAML
14 28 (0.49%) Ajax
14 28 (0.49%) XMPP
15 25 (0.44%) HTML5
16 24 (0.42%) Node.js
16 24 (0.42%) Twitter Bootstrap
17 23 (0.40%) .NET Framework
17 23 (0.40%) RESTful
Miscellaneous
1 368 (6.45%) Data Centre
2 358 (6.28%) Management Information System
3 300 (5.26%) Self-Motivation
4 141 (2.47%) User Experience
5 135 (2.37%) CMDB
6 120 (2.10%) Enterprise Software
7 102 (1.79%) Video Conferencing
8 95 (1.67%) Public Cloud
9 81 (1.42%) Clustering
10 75 (1.32%) Virtual Team
11 71 (1.24%) PKI
12 63 (1.10%) Blackberry
12 63 (1.10%) Driving Licence
13 58 (1.02%) Handset
14 56 (0.98%) Analytical Mindset
15 52 (0.91%) Hybrid Cloud
16 49 (0.86%) Replication
17 48 (0.84%) Data Protection Act
18 47 (0.82%) Smartphone
19 44 (0.77%) iPhone
Operating Systems
1 1,853 (32.49%) Windows
2 804 (14.10%) Windows Server
3 661 (11.59%) Windows 10
4 555 (9.73%) Linux
5 257 (4.51%) Windows Server 2016
6 246 (4.31%) Unix
7 233 (4.09%) Windows Server 2012
8 211 (3.70%) Windows 7
9 162 (2.84%) Windows Server 2019
10 155 (2.72%) Android
11 139 (2.44%) Windows Server 2008
12 124 (2.17%) Mac OS
13 119 (2.09%) Apple iOS
14 89 (1.56%) Mac OS X
15 63 (1.10%) Red Hat Enterprise Linux
16 41 (0.72%) CentOS
17 40 (0.70%) Windows 8
18 34 (0.60%) Windows Server 2003
19 32 (0.56%) Solaris
20 23 (0.40%) Ubuntu
Processes & Methodologies
1 1,397 (24.50%) Service Management
2 1,128 (19.78%) Service Delivery
3 1,053 (18.46%) ITSM
4 1,041 (18.25%) Agile Software Development
5 981 (17.20%) Problem-Solving
6 788 (13.82%) Incident Management
7 776 (13.61%) Project Management
8 761 (13.34%) Change Management
9 606 (10.63%) Problem Management
10 562 (9.85%) Continuous Improvement
11 456 (8.00%) Cybersecurity
12 455 (7.98%) ITIL V3
13 452 (7.93%) DevOps
14 426 (7.47%) Infrastructure Engineering
15 412 (7.22%) PRINCE2
16 400 (7.01%) Project Delivery
17 381 (6.68%) Risk Management
18 364 (6.38%) Mentoring
19 341 (5.98%) Stakeholder Management
20 309 (5.42%) Information Security
Programming Languages
1 662 (11.61%) SQL
2 569 (9.98%) PowerShell
3 193 (3.38%) Python
4 153 (2.68%) JavaScript
5 133 (2.33%) Bash
6 124 (2.17%) C#
7 87 (1.53%) Java
8 81 (1.42%) Shell Script
9 67 (1.17%) T-SQL
10 66 (1.16%) C
11 45 (0.79%) Perl
12 39 (0.68%) PHP
13 32 (0.56%) PL/SQL
14 29 (0.51%) VB.NET
15 28 (0.49%) VB
16 20 (0.35%) VBScript
17 16 (0.28%) COBOL
18 13 (0.23%) Go
19 9 (0.16%) Ruby
20 8 (0.14%) Groovy
Qualifications
1 713 (12.50%) Degree
2 574 (10.06%) ITIL Certification
3 487 (8.54%) Security Cleared
4 384 (6.73%) Microsoft Certification
5 318 (5.58%) SC Cleared
6 284 (4.98%) Cisco Certification
7 183 (3.21%) CCNA
8 169 (2.96%) ITIL Foundation Certificate
9 163 (2.86%) CISSP
10 162 (2.84%) MCSE
11 150 (2.63%) MCP
12 147 (2.58%) CCNP
13 141 (2.47%) MCSA
14 124 (2.17%) CISM
15 108 (1.89%) DBS Check
16 94 (1.65%) Computer Science Degree
17 90 (1.58%) CISA
18 83 (1.46%) A+ Certification
19 67 (1.17%) DV Cleared
20 66 (1.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 946 (16.59%) SLA
2 322 (5.65%) ISO/IEC 27001
3 199 (3.49%) GDPR
4 162 (2.84%) COBIT
5 111 (1.95%) QA
6 101 (1.77%) NIST
7 96 (1.68%) PCI DSS
8 87 (1.53%) PMO
9 78 (1.37%) Cyber Essentials
10 59 (1.03%) ITGC
11 55 (0.96%) ISO/IEC 20000
12 37 (0.65%) GRC
13 33 (0.58%) Sarbanes-Oxley
14 31 (0.54%) NCSC
15 30 (0.53%) Cyber Essentials PLUS
16 29 (0.51%) ISO 9001
17 28 (0.49%) Accessibility
18 27 (0.47%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
19 26 (0.46%) ISO 22301
20 21 (0.37%) Data Quality
System Software
1 1,437 (25.20%) Active Directory
2 566 (9.92%) VMware Infrastructure
3 277 (4.86%) Hyper-V
4 128 (2.24%) VMware ESXi
5 108 (1.89%) Virtual Desktop
6 88 (1.54%) vSphere
7 81 (1.42%) XenApp
8 78 (1.37%) Docker
9 57 (1.00%) Virtual Machines
10 49 (0.86%) Virtual Servers
11 29 (0.51%) Firmware
11 29 (0.51%) XenDesktop
12 28 (0.49%) Microsoft Virtual Server
12 28 (0.49%) VMware Workstation
13 26 (0.46%) Microsoft App-V
14 24 (0.42%) BitLocker
15 14 (0.25%) NFS
16 10 (0.18%) Terminal Services
17 9 (0.16%) VMware NSX
18 8 (0.14%) Citrix Hypervisor
Systems Management
1 497 (8.71%) SCCM
2 249 (4.37%) Microsoft Intune
3 94 (1.65%) SCOM
4 86 (1.51%) Ansible
5 71 (1.24%) Kubernetes
6 70 (1.23%) Terraform
7 61 (1.07%) Puppet
8 59 (1.03%) Single Sign-On
9 55 (0.96%) WSUS
10 44 (0.77%) Cisco CUCM
11 41 (0.72%) Jamf Pro
12 39 (0.68%) Nagios
13 35 (0.61%) NetBackup
13 35 (0.61%) SCVMM
14 33 (0.58%) Grafana
15 30 (0.53%) Active Directory Federation Services
16 25 (0.44%) Backup Exec
17 24 (0.42%) Data Guard
18 22 (0.39%) Oracle RMAN
19 21 (0.37%) Opscode Chef
Vendors
1 2,200 (38.58%) Microsoft
2 807 (14.15%) VMware
3 609 (10.68%) Cisco
4 555 (9.73%) ServiceNow
5 440 (7.72%) Citrix
6 334 (5.86%) Oracle
7 235 (4.12%) Apple
8 215 (3.77%) HP
9 143 (2.51%) SolarWinds
10 135 (2.37%) SAP
11 132 (2.31%) Remedy
12 126 (2.21%) Google
12 126 (2.21%) Veeam
13 116 (2.03%) Dell
14 97 (1.70%) Red Hat
15 96 (1.68%) CheckPoint
16 88 (1.54%) Palo Alto
17 87 (1.53%) Fortinet
17 87 (1.53%) Northgate
18 86 (1.51%) NEC