ITIL Jobs in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 14 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 Apr 2024
Same period 2023 Same period 2022
Rank 36 55 68
Rank change year-on-year +19 +13 -11
Permanent jobs citing ITIL 4,172 5,215 6,437
As % of all permanent jobs advertised in England 5.02% 5.42% 4.98%
As % of the Processes & Methodologies category 5.82% 5.67% 5.21%
Number of salaries quoted 3,359 3,882 5,048
10th Percentile £27,500 £28,000 £26,500
25th Percentile £34,000 £35,000 £35,250
Median annual salary (50th Percentile) £49,990 £47,500 £47,500
Median % change year-on-year +5.24% - +5.56%
75th Percentile £62,500 £63,750 £62,500
90th Percentile £75,598 £77,500 £75,000
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 71,691 92,041 123,476
As % of all permanent jobs advertised in England 86.26% 95.67% 95.52%
Number of salaries quoted 53,389 54,054 74,242
10th Percentile £29,000 £34,324 £33,171
25th Percentile £40,000 £45,750 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,750 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 14 April 2024.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 14 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +19 1,140 £57,750 +5.00% 276
North of England +24 905 £42,500 +0.96% 172
South East +14 877 £50,153 +15.29% 159
Midlands -15 496 £40,750 -13.98% 94
South West +9 460 £50,000 +11.11% 83
North West +11 447 £43,887 +3.26% 103
West Midlands -8 353 £45,000 -5.26% 63
Yorkshire +36 318 £41,774 -1.71% 46
East of England +13 306 £37,500 -25.00% 60
East Midlands +5 141 £33,000 -21.43% 31
North East +8 140 £35,000 -6.67% 23
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 490 (11.74%) Microsoft Exchange
2 304 (7.29%) SharePoint
3 40 (0.96%) Confluence
4 38 (0.91%) CMS
5 31 (0.74%) Skype for Business
6 26 (0.62%) IIS
7 24 (0.58%) WebLogic
8 11 (0.26%) OpenStack
9 9 (0.22%) IBM Notes
10 8 (0.19%) Exchange Server 2013
11 7 (0.17%) Apache
11 7 (0.17%) Exchange Server 2000
11 7 (0.17%) WebSphere
12 6 (0.14%) EPiServer
12 6 (0.14%) SharePoint 2010
13 5 (0.12%) Exchange Server 2010
13 5 (0.12%) SAS
13 5 (0.12%) SharePoint 2013
13 5 (0.12%) Tomcat
13 5 (0.12%) WordPress
Applications
1 502 (12.03%) Microsoft Office
2 132 (3.16%) Microsoft Excel
3 43 (1.03%) Microsoft PowerPoint
4 24 (0.58%) MS Visio
5 16 (0.38%) Microsoft Project
6 15 (0.36%) Trello
7 5 (0.12%) Spreadsheet
8 4 (0.096%) SPSS
9 2 (0.048%) CATIA
9 2 (0.048%) Chatbot
9 2 (0.048%) NASTRAN
10 1 (0.024%) Adobe Creative Suite
Business Applications
1 81 (1.94%) Dynamics CRM
2 36 (0.86%) Remedy ITSM
3 34 (0.81%) Sparx Enterprise Architect
4 17 (0.41%) Fidessa
4 17 (0.41%) NEC Housing
5 15 (0.36%) PlanetPress Connect
6 13 (0.31%) Infor SunSystems
6 13 (0.31%) iTrent
7 12 (0.29%) SAP S/4HANA
8 10 (0.24%) NetSuite
9 9 (0.22%) SAP CX
10 8 (0.19%) SAP Business One
11 7 (0.17%) Dynamics GP
11 7 (0.17%) Elite 3E
12 6 (0.14%) Aladdin
12 6 (0.14%) thinkFolio
13 5 (0.12%) BusinessWorks
13 5 (0.12%) Oracle 11i
13 5 (0.12%) Oracle EBS R12
13 5 (0.12%) Oracle ERP
Cloud Services
1 1,291 (30.94%) Microsoft 365
2 1,186 (28.43%) Azure
3 332 (7.96%) AWS
4 288 (6.90%) Entra ID
5 198 (4.75%) Power Platform
6 163 (3.91%) SaaS
7 154 (3.69%) IaaS
8 112 (2.68%) Azure DevOps
9 101 (2.42%) PaaS
10 91 (2.18%) OneDrive
11 75 (1.80%) PowerApps
12 74 (1.77%) Cloud Computing
13 65 (1.56%) Power Automate
14 58 (1.39%) GCP
15 54 (1.29%) Mimecast
16 49 (1.17%) Dynamics 365
17 38 (0.91%) WhatsApp
18 31 (0.74%) OpenShift
19 26 (0.62%) Azure Data Factory
19 26 (0.62%) Azure Monitor
Communications & Networking
1 499 (11.96%) Firewall
2 433 (10.38%) DNS
3 346 (8.29%) DHCP
4 320 (7.67%) LAN
5 312 (7.48%) WAN
6 234 (5.61%) TCP/IP
7 222 (5.32%) VPN
8 176 (4.22%) SAN
9 145 (3.48%) Wireless
10 138 (3.31%) Wi-Fi
11 129 (3.09%) Network Security
12 98 (2.35%) VoIP
13 91 (2.18%) VLAN
14 70 (1.68%) SD-WAN
15 64 (1.53%) Internet
16 55 (1.32%) MPLS
17 52 (1.25%) Remote Desktop
18 42 (1.01%) WLAN
19 41 (0.98%) Skype
19 41 (0.98%) SSL
Database & Business Intelligence
1 247 (5.92%) SQL Server
2 116 (2.78%) Power BI
3 70 (1.68%) Relational Database
4 65 (1.56%) Data Warehouse
5 62 (1.49%) Amazon RDS
6 48 (1.15%) MySQL
7 39 (0.93%) SQL Server Integration Services
8 34 (0.81%) SQL Server Reporting Services
9 27 (0.65%) Azure SQL Database
10 25 (0.60%) Elasticsearch
11 16 (0.38%) Big Data
11 16 (0.38%) BusinessObjects
12 15 (0.36%) Oracle Database
13 9 (0.22%) Tableau
14 8 (0.19%) MariaDB
14 8 (0.19%) RDBMS
15 7 (0.17%) Data Lake
15 7 (0.17%) Metadata
16 6 (0.14%) Snowflake Schema
16 6 (0.14%) Star Schema
Development Applications
1 142 (3.40%) JIRA
2 38 (0.91%) GitLab
3 37 (0.89%) Git
4 23 (0.55%) SQL Server Management Studio (SSMS)
5 21 (0.50%) Artifactory
6 18 (0.43%) Jenkins
7 17 (0.41%) Visual Studio
8 14 (0.34%) Eclipse
8 14 (0.34%) MSI
9 11 (0.26%) IBM UrbanCode
10 8 (0.19%) LoadRunner
11 6 (0.14%) Rational DOORS
11 6 (0.14%) Sonatype Nexus
11 6 (0.14%) Team Foundation Server
12 5 (0.12%) HP UFT
12 5 (0.12%) Hudson
12 5 (0.12%) MSTest
12 5 (0.12%) Selenium
12 5 (0.12%) SonarQube
12 5 (0.12%) Toad
General
1 1,581 (37.90%) Social Skills
2 815 (19.53%) Finance
3 490 (11.74%) Analytical Skills
4 214 (5.13%) Legal
5 203 (4.87%) Organisational Skills
6 197 (4.72%) Inclusion and Diversity
7 186 (4.46%) Public Sector
8 179 (4.29%) Law
9 131 (3.14%) Retail
10 124 (2.97%) Telecoms
11 109 (2.61%) Banking
12 84 (2.01%) Presentation Skills
13 76 (1.82%) Manufacturing
14 59 (1.41%) Influencing Skills
15 51 (1.22%) Documentation Skills
16 47 (1.13%) Automotive
17 42 (1.01%) Police
18 41 (0.98%) Pharmaceutical
19 28 (0.67%) Aerospace
20 27 (0.65%) Financial Institution
Job Titles
1 859 (20.59%) Analyst
2 462 (11.07%) Senior
3 414 (9.92%) IT Support
4 408 (9.78%) Support Engineer
5 356 (8.53%) Infrastructure Engineer
6 339 (8.13%) Service Manager
7 324 (7.77%) Lead
8 320 (7.67%) IT Manager
8 320 (7.67%) Support Analyst
9 277 (6.64%) IT Engineer
10 248 (5.94%) Service Analyst
11 233 (5.58%) IT Analyst
12 186 (4.46%) Service Desk Analyst
13 174 (4.17%) IT Support Engineer
14 173 (4.15%) Team Leader
15 166 (3.98%) Applications Support
16 164 (3.93%) 2nd Line Support
17 137 (3.28%) Delivery Manager
18 133 (3.19%) Service Delivery Manager
19 131 (3.14%) Architect
Libraries, Frameworks & Software Standards
1 112 (2.68%) .NET
2 73 (1.75%) Web Services
3 70 (1.68%) HTML
4 64 (1.53%) CSS
5 62 (1.49%) EDI
5 62 (1.49%) XML
6 42 (1.01%) SOAP
7 40 (0.96%) JSON
7 40 (0.96%) LDAP
7 40 (0.96%) REST
8 34 (0.81%) AngularJS
9 31 (0.74%) .NET Framework
10 29 (0.70%) FIX Protocol
10 29 (0.70%) J2EE
11 25 (0.60%) Spring
12 24 (0.58%) Java EE
13 23 (0.55%) Ajax
13 23 (0.55%) ARM Templates
14 22 (0.53%) Middleware
15 20 (0.48%) Twitter Bootstrap
Miscellaneous
1 291 (6.98%) Management Information System
2 288 (6.90%) Data Centre
3 206 (4.94%) Driving Licence
4 159 (3.81%) Self-Motivation
5 90 (2.16%) CMDB
6 86 (2.06%) Onboarding
7 79 (1.89%) Public Cloud
8 69 (1.65%) Product Ownership
9 60 (1.44%) PKI
10 59 (1.41%) Replication
11 54 (1.29%) Enterprise Software
12 51 (1.22%) Video Conferencing
13 46 (1.10%) Fat Client
13 46 (1.10%) Thin Client
14 38 (0.91%) Hybrid Cloud
15 37 (0.89%) iPad
16 35 (0.84%) Smartphone
17 33 (0.79%) Enterprise Storage
17 33 (0.79%) iPhone
18 30 (0.72%) Cyber Threat
Operating Systems
1 1,517 (36.36%) Windows
2 594 (14.24%) Windows Server
3 506 (12.13%) Windows 10
4 284 (6.81%) Linux
5 166 (3.98%) Windows Server 2016
6 163 (3.91%) Windows 7
7 144 (3.45%) Windows Server 2019
8 142 (3.40%) Unix
9 125 (3.00%) Windows Server 2012
10 106 (2.54%) Android
11 71 (1.70%) Apple iOS
12 57 (1.37%) Windows Server 2008
13 54 (1.29%) Mac OS
14 52 (1.25%) Windows 8
15 43 (1.03%) CentOS
16 38 (0.91%) Red Hat Enterprise Linux
17 26 (0.62%) Ubuntu
18 23 (0.55%) Windows NT
19 20 (0.48%) CoreOS
19 20 (0.48%) Windows XP
Processes & Methodologies
1 1,027 (24.62%) Service Management
2 997 (23.90%) Problem-Solving
3 824 (19.75%) Customer Service
4 802 (19.22%) Service Delivery
5 773 (18.53%) ITSM
6 548 (13.14%) Agile
7 542 (12.99%) Change Management
8 494 (11.84%) Infrastructure Engineering
9 477 (11.43%) Project Management
10 450 (10.79%) Incident Management
11 411 (9.85%) Problem Management
12 393 (9.42%) Cybersecurity
13 385 (9.23%) Mentoring
14 380 (9.11%) Continuous Improvement
15 343 (8.22%) Roadmaps
16 323 (7.74%) Stakeholder Management
17 302 (7.24%) DevOps
18 292 (7.00%) PRINCE2
19 266 (6.38%) Disaster Recovery
20 239 (5.73%) Coaching
Programming Languages
1 414 (9.92%) SQL
2 363 (8.70%) PowerShell
3 133 (3.19%) Python
4 129 (3.09%) JavaScript
5 92 (2.21%) Bash
6 81 (1.94%) T-SQL
7 63 (1.51%) Java
8 60 (1.44%) C#
9 52 (1.25%) Perl
10 34 (0.81%) PL/SQL
11 29 (0.70%) Shell Script
12 22 (0.53%) Ruby
13 19 (0.46%) Bicep
13 19 (0.46%) COBOL
13 19 (0.46%) VB
14 15 (0.36%) Groovy
14 15 (0.36%) VBScript
15 14 (0.34%) RPG
16 10 (0.24%) PHP
16 10 (0.24%) Swift
Qualifications
1 877 (21.02%) Degree
2 527 (12.63%) Security Cleared
3 335 (8.03%) ITIL Certification
4 309 (7.41%) SC Cleared
5 272 (6.52%) Microsoft Certification
6 196 (4.70%) DV Cleared
7 195 (4.67%) Cisco Certification
8 161 (3.86%) CCNA
9 141 (3.38%) ITIL Foundation Certificate
10 110 (2.64%) Azure Certification
11 104 (2.49%) A+ Certification
11 104 (2.49%) Computer Science Degree
12 97 (2.33%) CISSP
13 90 (2.16%) CCNP
14 87 (2.09%) PMI Certification
15 84 (2.01%) DBS Check
16 76 (1.82%) PMP
17 67 (1.61%) MCSE
18 66 (1.58%) Master's Degree
18 66 (1.58%) MCSA
Quality Assurance & Compliance
1 518 (12.42%) SLA
2 192 (4.60%) ISO/IEC 27001
3 128 (3.07%) GDPR
4 124 (2.97%) Cyber Essentials
5 60 (1.44%) NIST
6 53 (1.27%) COBIT
7 46 (1.10%) QA
8 44 (1.05%) Sarbanes-Oxley
9 39 (0.93%) Data Quality
9 39 (0.93%) PCI DSS
10 25 (0.60%) GRC
11 22 (0.53%) ISO/IEC 20000
11 22 (0.53%) PMO
12 20 (0.48%) NCSC
13 19 (0.46%) Accessibility
14 17 (0.41%) Cyber Essentials PLUS
14 17 (0.41%) ISO 9001
14 17 (0.41%) ITGC
15 14 (0.34%) HIPAA
16 8 (0.19%) SOC 2
System Software
1 1,184 (28.38%) Active Directory
2 454 (10.88%) VMware Infrastructure
3 290 (6.95%) Hyper-V
4 83 (1.99%) vSphere
5 67 (1.61%) XenApp
6 65 (1.56%) XenDesktop
7 61 (1.46%) Virtual Desktop
8 59 (1.41%) Firmware
9 57 (1.37%) Virtual Machines
9 57 (1.37%) VMware ESXi
10 47 (1.13%) VirtualBox
11 42 (1.01%) Docker
12 17 (0.41%) Terminal Services
13 15 (0.36%) Microsoft App-V
14 14 (0.34%) Virtual Servers
15 7 (0.17%) IAG
16 6 (0.14%) VMware Workstation
17 5 (0.12%) BitLocker
18 4 (0.096%) Microsoft Virtual Server
18 4 (0.096%) pfSense
Systems Management
1 328 (7.86%) SCCM
2 317 (7.60%) Microsoft Intune
3 102 (2.44%) Terraform
4 100 (2.40%) Ansible
5 79 (1.89%) WSUS
6 78 (1.87%) SCOM
7 68 (1.63%) Single Sign-On
8 66 (1.58%) Kubernetes
9 38 (0.91%) Jamf Pro
10 35 (0.84%) Puppet
10 35 (0.84%) vCenter Server
11 30 (0.72%) Active Directory Federation Services
12 28 (0.67%) NetBackup
13 24 (0.58%) OpenSSO
14 19 (0.46%) FortiGate
15 17 (0.41%) ZABBIX
16 15 (0.36%) Backup Exec
16 15 (0.36%) Progress Chef
16 15 (0.36%) Sysprep
17 14 (0.34%) EMC NetWorker
Vendors
1 1,788 (42.86%) Microsoft
2 627 (15.03%) VMware
3 380 (9.11%) Cisco
4 331 (7.93%) ServiceNow
5 249 (5.97%) Citrix
6 180 (4.31%) HP
7 161 (3.86%) Oracle
8 143 (3.43%) Apple
9 117 (2.80%) Veeam
10 101 (2.42%) Dell
10 101 (2.42%) Meraki
11 100 (2.40%) SAP
12 93 (2.23%) IBM
13 70 (1.68%) Remedy
14 66 (1.58%) Fortinet
15 62 (1.49%) Sophos
16 61 (1.46%) Red Hat
16 61 (1.46%) Salesforce
17 57 (1.37%) Bloomberg
17 57 (1.37%) Palo Alto