ITIL Jobs in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 54 38 55
Rank change year-on-year -16 +17 +15
Permanent jobs citing ITIL 2,061 4,191 5,073
As % of all permanent jobs advertised in England 4.48% 4.92% 5.48%
As % of the Processes & Methodologies category 4.78% 5.73% 5.73%
Number of salaries quoted 1,488 3,344 3,742
10th Percentile £29,750 £27,500 £28,000
25th Percentile £36,250 £34,000 £35,000
Median annual salary (50th Percentile) £50,000 £49,125 £47,500
Median % change year-on-year +1.78% +3.42% -
75th Percentile £65,000 £62,500 £63,750
90th Percentile £80,000 £76,000 £77,500
UK median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -0.83%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 43,121 73,145 88,489
As % of all permanent jobs advertised in England 93.64% 85.85% 95.64%
Number of salaries quoted 23,789 53,950 52,293
10th Percentile £30,580 £29,000 £34,250
25th Percentile £42,500 £40,000 £46,000
Median annual salary (50th Percentile) £57,500 £55,000 £62,500
Median % change year-on-year +4.55% -12.00% +4.17%
75th Percentile £77,250 £73,750 £82,500
90th Percentile £100,000 £93,750 £101,250
UK median annual salary £57,500 £55,000 £61,500
% change year-on-year +4.55% -10.57% +2.50%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 1 May 2025.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -9 670 £60,000 +2.56% 418
North of England -39 431 £42,500 - 254
Midlands +6 341 £47,500 +13.10% 153
South East -32 312 £50,000 - 284
North West -31 284 £48,306 +11.05% 144
West Midlands -3 231 £51,800 +15.11% 103
South West -5 182 £45,000 -10.00% 107
Yorkshire -12 129 £33,000 -21.00% 91
East of England -34 117 £37,945 +1.19% 92
East Midlands +14 110 £35,000 +7.69% 43
North East -28 18 £34,000 -2.86% 21
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 193 (9.36%) SharePoint
2 141 (6.84%) Microsoft Exchange
3 60 (2.91%) Oracle Application Server
4 54 (2.62%) IIS
5 39 (1.89%) Confluence
6 15 (0.73%) Apache
7 8 (0.39%) IBM Domino
7 8 (0.39%) OpenStack
8 7 (0.34%) nginx
9 4 (0.19%) Exchange Server 2013
9 4 (0.19%) Tomcat
10 3 (0.15%) BizTalk Server
11 2 (0.097%) Skype for Business
12 1 (0.049%) Blackberry Enterprise Server
12 1 (0.049%) CMS
12 1 (0.049%) Exchange Server 2010
12 1 (0.049%) Headless CMS
12 1 (0.049%) Office Communications Server
12 1 (0.049%) Oracle Workflow
12 1 (0.049%) SharePoint 2010
Applications
1 181 (8.78%) Microsoft Office
2 52 (2.52%) Microsoft Excel
3 38 (1.84%) Microsoft PowerPoint
4 20 (0.97%) Microsoft Project
5 14 (0.68%) MS Visio
5 14 (0.68%) Trello
6 2 (0.097%) Spreadsheet
7 1 (0.049%) Camtasia
7 1 (0.049%) Final Cut Pro
7 1 (0.049%) Oracle Smart View
Business Applications
1 30 (1.46%) Dynamics CRM
2 22 (1.07%) SAP ERP
3 20 (0.97%) SAP S/4HANA
4 11 (0.53%) Elite 3E
4 11 (0.53%) Remedy ITSM
5 9 (0.44%) Dynamics NAV
6 8 (0.39%) Fidessa
7 6 (0.29%) Dynamics AX
8 5 (0.24%) Oracle EBS
9 4 (0.19%) Maximo
9 4 (0.19%) Oracle ERP
10 2 (0.097%) Carpe Diem
10 2 (0.097%) NetSuite
10 2 (0.097%) Oracle Applications
10 2 (0.097%) PeopleSoft HCM
10 2 (0.097%) SAP GRC
11 1 (0.049%) Dynamics GP
11 1 (0.049%) Oracle EBS R12
11 1 (0.049%) SAP FI
11 1 (0.049%) SAP SCM
Cloud Services
1 584 (28.34%) Azure
2 562 (27.27%) Microsoft 365
3 212 (10.29%) AWS
4 168 (8.15%) Entra ID
5 129 (6.26%) SaaS
6 84 (4.08%) Power Platform
7 60 (2.91%) OneDrive
8 41 (1.99%) GCP
9 40 (1.94%) Dynamics 365
10 34 (1.65%) Mimecast
11 31 (1.50%) IaaS
12 30 (1.46%) Azure Monitor
12 30 (1.46%) PaaS
13 29 (1.41%) Cloud Computing
14 25 (1.21%) Azure DevOps
15 23 (1.12%) PowerApps
16 21 (1.02%) Power Automate
17 15 (0.73%) Azure Logic Apps
18 13 (0.63%) Azure Sentinel
19 12 (0.58%) Amazon CloudWatch
Communications & Networking
1 188 (9.12%) Firewall
2 150 (7.28%) WAN
3 145 (7.04%) DNS
4 139 (6.74%) VPN
5 136 (6.60%) Network Security
6 127 (6.16%) LAN
7 121 (5.87%) Internet
8 114 (5.53%) DHCP
9 105 (5.09%) WLAN
10 98 (4.75%) TCP/IP
11 76 (3.69%) VLAN
12 48 (2.33%) Wireless
13 47 (2.28%) VoIP
14 40 (1.94%) Wi-Fi
15 33 (1.60%) Remote Desktop
15 33 (1.60%) SD-WAN
16 30 (1.46%) SAN
17 28 (1.36%) Cisco IOS
17 28 (1.36%) Intrusion Detection
18 23 (1.12%) MPLS
Database & Business Intelligence
1 136 (6.60%) SQL Server
2 65 (3.15%) Oracle Reports
3 64 (3.11%) Data Warehouse
4 60 (2.91%) Enterprise Data Warehouse
5 48 (2.33%) Power BI
6 28 (1.36%) Relational Database
7 22 (1.07%) Amazon RDS
8 14 (0.68%) SQL Server Integration Services
9 10 (0.49%) MongoDB
10 9 (0.44%) Azure SQL Database
10 9 (0.44%) Data Mining
11 7 (0.34%) DB2
11 7 (0.34%) Oracle Database
11 7 (0.34%) SQL Server Reporting Services
12 6 (0.29%) MariaDB
12 6 (0.29%) PostgreSQL
13 3 (0.15%) Data Lake
14 2 (0.097%) Big Data
14 2 (0.097%) SAP HANA
14 2 (0.097%) Tableau
Development Applications
1 98 (4.75%) JIRA
2 14 (0.68%) Git
3 11 (0.53%) Visual Studio
4 8 (0.39%) SQL Server Management Studio (SSMS)
5 7 (0.34%) GitLab
6 6 (0.29%) Jenkins
7 3 (0.15%) Sonatype Nexus
8 2 (0.097%) Bitbucket
8 2 (0.097%) Eclipse
8 2 (0.097%) Katalon Studio
8 2 (0.097%) Selenium
9 1 (0.049%) Atlassian Bamboo
9 1 (0.049%) InstallShield
9 1 (0.049%) MSI
9 1 (0.049%) Oracle Forms
9 1 (0.049%) Postman
9 1 (0.049%) Vagrant
General
1 858 (41.63%) Social Skills
2 458 (22.22%) Finance
3 346 (16.79%) Analytical Skills
4 112 (5.43%) Organisational Skills
5 105 (5.09%) Law
6 93 (4.51%) Inclusion and Diversity
7 92 (4.46%) Legal
8 78 (3.78%) Manufacturing
9 75 (3.64%) Retail
10 70 (3.40%) Banking
11 65 (3.15%) Military
12 62 (3.01%) Public Sector
13 52 (2.52%) Telecoms
14 41 (1.99%) Local Government
15 27 (1.31%) Influencing Skills
16 25 (1.21%) Marketing
17 24 (1.16%) Presentation Skills
18 21 (1.02%) Documentation Skills
19 20 (0.97%) Police
20 17 (0.82%) Back Office
Job Titles
1 417 (20.23%) Analyst
2 316 (15.33%) IT Support
3 234 (11.35%) Support Engineer
4 186 (9.02%) Senior
5 176 (8.54%) IT Engineer
6 164 (7.96%) Support Analyst
7 152 (7.38%) IT Manager
7 152 (7.38%) Lead
8 151 (7.33%) Service Manager
9 141 (6.84%) IT Analyst
10 140 (6.79%) IT Support Engineer
11 120 (5.82%) Service Analyst
12 101 (4.90%) Applications Support
13 89 (4.32%) Service Desk Analyst
14 80 (3.88%) IT Support Analyst
15 76 (3.69%) Infrastructure Engineer
16 73 (3.54%) 2nd Line Support
17 72 (3.49%) Desktop Support
18 69 (3.35%) Service Desk Manager
19 65 (3.15%) Team Leader
Libraries, Frameworks & Software Standards
1 27 (1.31%) .NET
2 26 (1.26%) Web Services
3 23 (1.12%) SOAP
4 22 (1.07%) REST
5 18 (0.87%) SAP Fiori
6 16 (0.78%) AngularJS
7 15 (0.73%) FIX Protocol
8 10 (0.49%) HTML
9 9 (0.44%) CSS
10 8 (0.39%) RESTful
11 7 (0.34%) .NET Framework
11 7 (0.34%) ASP.NET
11 7 (0.34%) Middleware
12 6 (0.29%) EDI
12 6 (0.29%) Oracle Fusion
13 5 (0.24%) LDAP
14 4 (0.19%) Ajax
14 4 (0.19%) Django
14 4 (0.19%) HTML5 Canvas
14 4 (0.19%) SAML
Miscellaneous
1 176 (8.54%) Management Information System
2 150 (7.28%) Driving Licence
3 76 (3.69%) Self-Motivation
4 73 (3.54%) Data Centre
5 72 (3.49%) Onboarding
6 60 (2.91%) CMDB
7 39 (1.89%) Private Cloud
7 39 (1.89%) Video Conferencing
8 35 (1.70%) Product Ownership
8 35 (1.70%) Virtual Team
9 31 (1.50%) Enterprise Software
10 30 (1.46%) Client/Server
11 21 (1.02%) PMI
12 20 (0.97%) Social Media
13 19 (0.92%) FMCG
14 18 (0.87%) Hybrid Cloud
15 15 (0.73%) Clustering
15 15 (0.73%) Enterprise Cloud
16 13 (0.63%) NHS
16 13 (0.63%) Replication
Operating Systems
1 705 (34.21%) Windows
2 279 (13.54%) Linux
3 247 (11.98%) Windows Server
4 142 (6.89%) Windows 10
5 60 (2.91%) Android
6 48 (2.33%) Mac OS
7 43 (2.09%) Apple iOS
8 41 (1.99%) Windows Server 2016
9 33 (1.60%) Windows Server 2019
10 32 (1.55%) Unix
11 25 (1.21%) Windows Server 2012
12 23 (1.12%) Red Hat Enterprise Linux
13 13 (0.63%) AIX
14 11 (0.53%) CentOS
15 10 (0.49%) Mac OS X
16 6 (0.29%) VMS
16 6 (0.29%) zOS
17 4 (0.19%) Rocky
17 4 (0.19%) SUSE
17 4 (0.19%) Ubuntu
Processes & Methodologies
1 668 (32.41%) Problem-Solving
2 500 (24.26%) Service Management
3 432 (20.96%) ITSM
4 388 (18.83%) Agile
5 364 (17.66%) Service Delivery
6 354 (17.18%) Customer Service
7 284 (13.78%) Change Management
8 269 (13.05%) Continuous Improvement
9 254 (12.32%) DevOps
10 218 (10.58%) Mentoring
11 213 (10.33%) Incident Management
12 203 (9.85%) Cybersecurity
13 202 (9.80%) Project Management
14 189 (9.17%) Computer Science
15 181 (8.78%) Roadmaps
16 178 (8.64%) Asset Management
17 173 (8.39%) Stakeholder Management
18 167 (8.10%) Problem Management
19 131 (6.36%) Disaster Recovery
20 123 (5.97%) Project Delivery
Programming Languages
1 202 (9.80%) SQL
2 171 (8.30%) PowerShell
3 123 (5.97%) Python
4 64 (3.11%) C#
5 53 (2.57%) JavaScript
6 39 (1.89%) Bash
7 36 (1.75%) Java
8 23 (1.12%) ABAP
8 23 (1.12%) T-SQL
9 14 (0.68%) PL/SQL
10 9 (0.44%) Shell Script
11 8 (0.39%) Perl
12 7 (0.34%) VB.NET
13 6 (0.29%) Bicep
14 3 (0.15%) Go
15 2 (0.097%) Gremlin
15 2 (0.097%) Kusto Query Language
15 2 (0.097%) Ruby
16 1 (0.049%) C++
16 1 (0.049%) VBA
Qualifications
1 472 (22.90%) Degree
2 249 (12.08%) Microsoft Certification
3 172 (8.35%) Cisco Certification
4 157 (7.62%) ITIL Certification
5 151 (7.33%) CCNA
6 148 (7.18%) Computer Science Degree
7 131 (6.36%) CCNP
8 118 (5.73%) MCSE
9 111 (5.39%) DBS Check
10 107 (5.19%) MCP
11 104 (5.05%) Security Cleared
12 99 (4.80%) PMI Certification
13 98 (4.75%) PMP
14 96 (4.66%) CISSP
15 95 (4.61%) LPIC
16 90 (4.37%) Azure Certification
17 76 (3.69%) SC Cleared
18 75 (3.64%) ITIL Foundation Certificate
19 54 (2.62%) A+ Certification
20 42 (2.04%) CISM
Quality Assurance & Compliance
1 208 (10.09%) SLA
2 102 (4.95%) ISO/IEC 27001
3 74 (3.59%) Cyber Essentials
4 61 (2.96%) GDPR
5 59 (2.86%) QA
6 46 (2.23%) NIST
7 45 (2.18%) COBIT
8 36 (1.75%) Sarbanes-Oxley
9 25 (1.21%) GRC
10 21 (1.02%) Cyber Essentials PLUS
10 21 (1.02%) NCSC
11 20 (0.97%) PCI DSS
12 13 (0.63%) Data Quality
13 10 (0.49%) PMO
14 9 (0.44%) ISO 22301
15 8 (0.39%) Accessibility
15 8 (0.39%) JSP 440
16 7 (0.34%) ISO 9001
17 5 (0.24%) FINRA
18 3 (0.15%) ITGC
System Software
1 411 (19.94%) Active Directory
2 131 (6.36%) VMware Infrastructure
3 68 (3.30%) Hyper-V
4 37 (1.80%) Virtual Desktop
5 32 (1.55%) VMware ESXi
6 23 (1.12%) vSphere
7 15 (0.73%) Virtual Machines
8 10 (0.49%) Docker
8 10 (0.49%) Firmware
8 10 (0.49%) XenApp
9 9 (0.44%) Virtual Servers
10 6 (0.29%) Terminal Services
10 6 (0.29%) Veritas Cluster Server
11 5 (0.24%) VMware NSX
12 3 (0.15%) DFS Replication
12 3 (0.15%) XenDesktop
13 2 (0.097%) EMC RecoverPoint
13 2 (0.097%) pfSense
14 1 (0.049%) ISA Server
14 1 (0.049%) vCloud
Systems Management
1 208 (10.09%) Microsoft Intune
2 95 (4.61%) SCCM
3 59 (2.86%) Terraform
4 48 (2.33%) Ansible
5 19 (0.92%) SCOM
6 18 (0.87%) Puppet
7 17 (0.82%) NetBackup
8 16 (0.78%) FortiGate
8 16 (0.78%) Single Sign-On
9 14 (0.68%) Kubernetes
10 12 (0.58%) Progress Chef
10 12 (0.58%) WSUS
11 11 (0.53%) AirWatch
12 10 (0.49%) Nessus
13 9 (0.44%) Grafana
14 8 (0.39%) Jamf Pro
14 8 (0.39%) Nagios
14 8 (0.39%) vCenter Server
14 8 (0.39%) ZABBIX
15 7 (0.34%) Backup Exec
Vendors
1 878 (42.60%) Microsoft
2 271 (13.15%) ServiceNow
3 260 (12.62%) Cisco
4 178 (8.64%) VMware
5 156 (7.57%) Oracle
6 84 (4.08%) Apple
7 83 (4.03%) Citrix
8 75 (3.64%) SAP
9 54 (2.62%) SolarWinds
10 48 (2.33%) Veeam
11 38 (1.84%) Salesforce
12 32 (1.55%) Meraki
13 31 (1.50%) HP
13 31 (1.50%) Red Hat
14 29 (1.41%) Google
15 24 (1.16%) Atlassian
15 24 (1.16%) Palo Alto
16 23 (1.12%) Dell
17 20 (0.97%) Fortinet
18 19 (0.92%) IBM