Period
to 16 January 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > England
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 29 21 22
Rank change year-on-year -8 +1 -1
Permanent jobs citing ITIL 11,748 13,749 15,719
As % of all permanent IT jobs advertised in England 7.23% 8.25% 8.07%
As % of the Processes & Methodologies category 8.05% 9.22% 9.09%
Number of salaries quoted 9,094 10,980 12,978
England median annual salary £45,000 £43,500 £43,970
Median salary % change year-on-year +3.45% -1.07% +3.46%
10th Percentile £25,000 £25,000 £25,000
90th Percentile £72,500 £71,250 £70,000
UK median annual salary £45,000 £43,000 £43,000
% change year-on-year +4.65% - +1.18%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 145,931 149,184 172,983
As % of all permanent IT jobs advertised in England 89.86% 89.54% 88.85%
Number of salaries quoted 118,075 124,276 144,837
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £29,000 £28,500 £27,750
90th Percentile £81,250 £80,000 £77,500
UK median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

The salary distribution of IT jobs citing ITIL in England over the 6 months to 16 January 2018.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -7 4,256 £52,500 +5.00% 338
South East -6 2,252 £42,857 -2.60% 240
North of England -3 2,010 £37,500 -3.23% 280
Midlands -1 1,459 £41,500 -2.35% 183
North West -3 1,038 £38,000 -5.00% 124
West Midlands +1 1,010 £42,500 - 114
South West -4 951 £39,000 +6.85% 99
Yorkshire -4 804 £37,500 - 109
East of England -15 794 £43,875 -2.50% 104
East Midlands -1 446 £40,000 -5.88% 69
North East -6 176 £37,000 -1.33% 47
ITIL
UK

For the 6 months to 16 January 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ITIL.

1 4,393 (37.39%) Windows
2 3,889 (33.10%) Microsoft
3 2,789 (23.74%) Active Directory
4 2,686 (22.86%) Finance
5 2,525 (21.49%) Service Management
6 2,101 (17.88%) VMware
7 1,941 (16.52%) Windows Server
8 1,908 (16.24%) Service Delivery
9 1,833 (15.60%) SQL
10 1,613 (13.73%) Cisco
11 1,573 (13.39%) SLA
12 1,505 (12.81%) Agile Software Development
13 1,462 (12.44%) Office 365
14 1,453 (12.37%) Microsoft Office
15 1,447 (12.32%) Firewall
16 1,438 (12.24%) Linux
17 1,404 (11.95%) Project Management
18 1,396 (11.88%) Change Management
19 1,379 (11.74%) SQL Server
20 1,337 (11.38%) ITSM
21 1,323 (11.26%) Problem Management
22 1,309 (11.14%) VMware Infrastructure
23 1,294 (11.01%) ITIL Certification
24 1,271 (10.82%) Degree
25 1,232 (10.49%) Citrix
26 1,210 (10.30%) ITIL V3
27 1,206 (10.27%) Analytical Skills
28 1,183 (10.07%) PRINCE2
29 1,168 (9.94%) Microsoft Certification
30 1,102 (9.38%) Incident Management

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1,005 (8.55%) MS Exchange
2 682 (5.81%) SharePoint
3 454 (3.86%) Exchange Server 2010
4 386 (3.29%) IIS
5 358 (3.05%) Skype for Business
6 240 (2.04%) Exchange Server 2013
7 160 (1.36%) Apache
8 139 (1.18%) BizTalk Server
9 108 (0.92%) Tomcat
10 107 (0.91%) Exchange Server 2007
11 105 (0.89%) CMS
12 90 (0.77%) SharePoint 2013
13 86 (0.73%) Confluence
13 86 (0.73%) WebSphere
14 67 (0.57%) SharePoint 2010
15 61 (0.52%) Blackberry Enterprise Server
16 58 (0.49%) WebLogic
17 52 (0.44%) Exchange Server 2003
18 48 (0.41%) Oracle SOA Suite
19 45 (0.38%) OpenStack
Applications
1 1,453 (12.37%) Microsoft Office
2 317 (2.70%) Microsoft Excel
3 197 (1.68%) Microsoft PowerPoint
4 120 (1.02%) MS Visio
5 92 (0.78%) Microsoft Project
6 52 (0.44%) Spreadsheet
7 20 (0.17%) Adobe Creative Suite
8 4 (0.034%) Adobe Captivate
8 4 (0.034%) Camtasia
8 4 (0.034%) EngageOne
8 4 (0.034%) Maya
9 3 (0.026%) Photoshop
10 2 (0.017%) Adobe Illustrator
11 1 (0.009%) Abaqus
11 1 (0.009%) Adobe Premiere
11 1 (0.009%) AutoCAD
11 1 (0.009%) CATIA
11 1 (0.009%) InfoPath
11 1 (0.009%) Siemens NX
Business Applications
1 187 (1.59%) Remedy ITSM
2 129 (1.10%) Dynamics CRM
3 45 (0.38%) ION MarketView
4 43 (0.37%) Oracle EBS
5 34 (0.29%) SAP FI
6 33 (0.28%) Oracle EBS R12
7 32 (0.27%) Actimize
7 32 (0.27%) Dynamics AX
8 31 (0.26%) Dynamics NAV
9 29 (0.25%) Oracle 11i
10 26 (0.22%) SAP CO
10 26 (0.22%) SAP FI/CO
11 24 (0.20%) assyst
12 23 (0.20%) SAP BPC
13 19 (0.16%) Oracle Financials
14 16 (0.14%) Oracle Applications
14 16 (0.14%) SAP CRM
14 16 (0.14%) SAP EWM
14 16 (0.14%) Unit4 Business World
15 13 (0.11%) SAP MM
Cloud Services
1 1,462 (12.44%) Office 365
2 1,051 (8.95%) Microsoft Azure
3 760 (6.47%) Amazon AWS
4 284 (2.42%) SaaS
5 255 (2.17%) IaaS
6 169 (1.44%) PaaS
7 124 (1.06%) Cloud Computing
8 68 (0.58%) Mimecast
9 59 (0.50%) OneDrive
10 55 (0.47%) G Suite
11 54 (0.46%) Azure Active Directory
12 49 (0.42%) AWS CloudFormation
13 47 (0.40%) Amazon EC2
13 47 (0.40%) Google Cloud Platform
14 43 (0.37%) Amazon S3
15 28 (0.24%) GitHub
15 28 (0.24%) Virtual Private Cloud
16 23 (0.20%) Yammer
17 19 (0.16%) OpenShift
18 17 (0.14%) Slack
Communications & Networking
1 1,447 (12.32%) Firewall
2 1,029 (8.76%) WAN
3 961 (8.18%) LAN
4 754 (6.42%) DNS
5 720 (6.13%) TCP/IP
6 582 (4.95%) DHCP
7 541 (4.61%) VPN
8 516 (4.39%) SAN
9 410 (3.49%) Wireless
10 399 (3.40%) Network Security
11 397 (3.38%) VoIP
12 341 (2.90%) Skype
13 297 (2.53%) Internet
14 282 (2.40%) MPLS
15 274 (2.33%) Cisco ASA
16 262 (2.23%) VLAN
17 201 (1.71%) OSPF
18 172 (1.46%) BGP
19 170 (1.45%) Wi-Fi
20 164 (1.40%) Unified Communications
Database & Business Intelligence
1 1,379 (11.74%) SQL Server
2 213 (1.81%) SQL Server Integration Services
3 197 (1.68%) MySQL
4 181 (1.54%) Oracle Database
5 180 (1.53%) SQL Server Reporting Services
6 177 (1.51%) SQL Server 2014
7 168 (1.43%) SQL Server 2008
8 148 (1.26%) Relational Database
9 125 (1.06%) SQL Server 2012
10 111 (0.94%) Data Warehouse
11 77 (0.66%) Power BI
12 68 (0.58%) RDBMS
13 64 (0.54%) Oracle Database 11g
14 61 (0.52%) BusinessObjects
15 60 (0.51%) Big Data
16 59 (0.50%) PostgreSQL
17 58 (0.49%) DB2
18 56 (0.48%) SQL Server 2005
19 55 (0.47%) Oracle BI EE
20 54 (0.46%) Oracle Database 12c
Development Applications
1 250 (2.13%) JIRA
2 181 (1.54%) Team Foundation Server
3 104 (0.89%) Git (software)
4 101 (0.86%) Jenkins
4 101 (0.86%) Visual Studio
5 57 (0.49%) Subversion
6 52 (0.44%) Atlassian Bamboo
7 45 (0.38%) TeamCity
8 40 (0.34%) MSI
9 38 (0.32%) Selenium
10 27 (0.23%) Rational DOORS
11 25 (0.21%) Jasmine
12 23 (0.20%) Maven
12 23 (0.20%) Octopus Deploy
12 23 (0.20%) SoapUI
12 23 (0.20%) VSS/SourceSafe
13 22 (0.19%) Bitbucket
14 19 (0.16%) Cucumber
15 18 (0.15%) NuGet
15 18 (0.15%) Redmine
General
1 2,686 (22.86%) Finance
2 679 (5.78%) Banking
3 446 (3.80%) Retail
4 420 (3.58%) Legal
5 399 (3.40%) Telecoms
6 344 (2.93%) Law
7 303 (2.58%) Investment Banking
8 205 (1.74%) Manufacturing
9 200 (1.70%) Retail Banking
10 155 (1.32%) Advertising
11 151 (1.29%) Back Office
11 151 (1.29%) Marketing
12 107 (0.91%) Front Office
13 93 (0.79%) Billing
14 91 (0.77%) Financial Institution
15 77 (0.66%) Publishing
16 71 (0.60%) Games
17 68 (0.58%) German Language
18 46 (0.39%) Military
19 44 (0.37%) French Language
Job Titles
1 2,698 (22.97%) Analyst
2 1,005 (8.55%) Service Manager
3 989 (8.42%) Support Analyst
4 841 (7.16%) Support Engineer
5 778 (6.62%) Service Analyst
6 698 (5.94%) Applications Support
7 693 (5.90%) IT Manager
8 573 (4.88%) IT Support
9 565 (4.81%) Service Desk Analyst
10 564 (4.80%) Infrastructure Engineer
11 470 (4.00%) 2nd Line Support
12 463 (3.94%) Consultant
13 461 (3.92%) IT Analyst
14 459 (3.91%) Administrator
15 416 (3.54%) Network Engineer
16 405 (3.45%) Architect
17 399 (3.40%) Team Leader
18 397 (3.38%) Delivery Manager
19 368 (3.13%) Project Manager
20 363 (3.09%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 536 (4.56%) Web Services
2 476 (4.05%) .NET
3 305 (2.60%) HTML
4 254 (2.16%) XML
5 215 (1.83%) CSS
6 192 (1.63%) Middleware
7 169 (1.44%) ASP.NET
8 129 (1.10%) .NET Framework
9 121 (1.03%) SOAP
10 105 (0.89%) JSON
10 105 (0.89%) REST
11 101 (0.86%) Entity Framework
12 97 (0.83%) AngularJS
13 90 (0.77%) Ajax
14 81 (0.69%) ASP.NET MVC
15 77 (0.66%) WCF
16 76 (0.65%) jQuery
17 73 (0.62%) J2EE
18 64 (0.54%) ASP.NET Web API
19 58 (0.49%) RESTful
Miscellaneous
1 1,206 (10.27%) Analytical Skills
2 1,038 (8.84%) Data Centre
3 744 (6.33%) Management Information System
4 372 (3.17%) Computer Science
5 276 (2.35%) User Experience
6 254 (2.16%) Driving Licence
7 183 (1.56%) Blackberry
8 181 (1.54%) CMDB
9 175 (1.49%) Clustering
10 167 (1.42%) Public Cloud
11 164 (1.40%) Enterprise Software
12 140 (1.19%) Replication
13 117 (1.00%) Foreign Exchange (FX)
14 114 (0.97%) Fat Client
14 114 (0.97%) Thin Client
15 112 (0.95%) Fintech
16 111 (0.94%) PMI
17 109 (0.93%) Video Conferencing
18 108 (0.92%) Virtual Team
19 103 (0.88%) iPhone
Operating Systems
1 4,393 (37.39%) Windows
2 1,941 (16.52%) Windows Server
3 1,438 (12.24%) Linux
4 1,063 (9.05%) Windows 7
5 979 (8.33%) Windows Server 2012
6 897 (7.64%) Windows Server 2008
7 740 (6.30%) Unix
8 692 (5.89%) Windows 10
9 305 (2.60%) Windows 8
10 300 (2.55%) Red Hat Enterprise Linux
11 266 (2.26%) Windows Server 2003
12 213 (1.81%) Mac OS X
13 193 (1.64%) Android
14 180 (1.53%) Apple iOS
15 141 (1.20%) Windows XP
16 130 (1.11%) CentOS
17 94 (0.80%) Solaris
18 88 (0.75%) Mac OS
19 66 (0.56%) AIX
20 40 (0.34%) Ubuntu
Processes & Methodologies
1 2,525 (21.49%) Service Management
2 1,908 (16.24%) Service Delivery
3 1,505 (12.81%) Agile Software Development
4 1,404 (11.95%) Project Management
5 1,396 (11.88%) Change Management
6 1,337 (11.38%) ITSM
7 1,323 (11.26%) Problem Management
8 1,210 (10.30%) ITIL V3
9 1,183 (10.07%) PRINCE2
10 1,102 (9.38%) Incident Management
11 986 (8.39%) Stakeholder Management
12 928 (7.90%) Continuous Improvement
13 681 (5.80%) Information Security
14 565 (4.81%) DevOps
15 546 (4.65%) Configuration Management
16 544 (4.63%) Root Cause Analysis
17 537 (4.57%) Release Management
18 522 (4.44%) Disaster Recovery
19 514 (4.38%) Mentoring
20 454 (3.86%) Business Intelligence
Programming Languages
1 1,833 (15.60%) SQL
2 693 (5.90%) PowerShell
3 488 (4.15%) Java
4 419 (3.57%) JavaScript
5 351 (2.99%) C#
6 263 (2.24%) Python
7 216 (1.84%) Shell Script
8 198 (1.69%) T-SQL
9 190 (1.62%) Bash Shell
10 165 (1.40%) C
11 146 (1.24%) Perl
12 133 (1.13%) PL/SQL
13 123 (1.05%) VBScript
14 112 (0.95%) Ruby
15 97 (0.83%) PHP
16 92 (0.78%) VB
17 56 (0.48%) C++
18 41 (0.35%) ABAP
19 38 (0.32%) VB.NET
20 25 (0.21%) VBA
Qualifications
1 1,294 (11.01%) ITIL Certification
2 1,271 (10.82%) Degree
3 1,168 (9.94%) Microsoft Certification
4 978 (8.32%) Security Cleared
5 936 (7.97%) Cisco Certification
6 693 (5.90%) CCNA
7 690 (5.87%) MCSE
8 600 (5.11%) SC Cleared
9 504 (4.29%) CCNP
10 466 (3.97%) CISSP
11 399 (3.40%) MCSA
12 398 (3.39%) MCP
13 326 (2.77%) ITIL Foundation Certificate
14 278 (2.37%) CISM
15 273 (2.32%) DV Cleared
16 212 (1.80%) Computer Science Degree
17 195 (1.66%) MCITP
18 151 (1.29%) PMI Certification
19 147 (1.25%) CCIE
20 127 (1.08%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1,573 (13.39%) SLA
2 594 (5.06%) ISO/IEC 27001
3 289 (2.46%) QA
4 269 (2.29%) COBIT
5 229 (1.95%) PCI DSS
6 158 (1.34%) GDPR
7 136 (1.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 128 (1.09%) PMO
9 120 (1.02%) ISO/IEC 20000
10 108 (0.92%) ISO 9001
11 59 (0.50%) Data Quality
12 58 (0.49%) Sarbanes-Oxley
13 56 (0.48%) Cyber Essentials
14 28 (0.24%) ISO 22301
15 26 (0.22%) ISO/IEC 27005
16 23 (0.20%) COSO
17 22 (0.19%) ISO 9000
18 19 (0.16%) GPG13
19 17 (0.14%) SEPA
20 13 (0.11%) ISO 31000
System Software
1 2,789 (23.74%) Active Directory
2 1,309 (11.14%) VMware Infrastructure
3 749 (6.38%) Hyper-V
4 321 (2.73%) XenApp
5 273 (2.32%) VMware ESXi
6 265 (2.26%) vSphere
7 186 (1.58%) XenDesktop
8 155 (1.32%) Virtual Machines
9 120 (1.02%) Virtual Desktop
10 116 (0.99%) Docker
11 91 (0.77%) Microsoft App-V
12 87 (0.74%) Terminal Services
13 76 (0.65%) Virtual Servers
14 58 (0.49%) BitLocker
15 45 (0.38%) XenServer
16 41 (0.35%) VirtualBox
17 33 (0.28%) Firmware
18 30 (0.26%) NFS
19 29 (0.25%) KVM
20 26 (0.22%) vCloud
Systems Management
1 873 (7.43%) SCCM
2 286 (2.43%) SCOM
3 234 (1.99%) Puppet
4 175 (1.49%) Ansible
5 152 (1.29%) Opscode Chef
6 129 (1.10%) Nagios
7 121 (1.03%) vCenter Server
8 103 (0.88%) WSUS
9 95 (0.81%) AirWatch
10 86 (0.73%) SCVMM
11 80 (0.68%) Cisco CUCM
12 66 (0.56%) Backup Exec
13 63 (0.54%) SCOrch
14 59 (0.50%) Microsoft Clustering
15 51 (0.43%) Microsoft Intune
15 51 (0.43%) Tivoli Storage Manager
16 44 (0.37%) NetBackup
17 42 (0.36%) FortiGate
18 37 (0.31%) Systems Management Server (SMS)
19 36 (0.31%) Oracle Enterprise Manager
Vendors
1 3,889 (33.10%) Microsoft
2 2,101 (17.88%) VMware
3 1,613 (13.73%) Cisco
4 1,232 (10.49%) Citrix
5 757 (6.44%) Oracle
6 588 (5.01%) HP
7 472 (4.02%) ServiceNow
8 370 (3.15%) SAP
9 320 (2.72%) Remedy
10 318 (2.71%) Red Hat
11 307 (2.61%) CheckPoint
12 301 (2.56%) Apple
13 286 (2.43%) F5
14 281 (2.39%) Juniper
15 262 (2.23%) SolarWinds
16 223 (1.90%) NetApp
17 205 (1.74%) IBM
18 192 (1.63%) Ivanti
19 190 (1.62%) Avaya
20 182 (1.55%) Dell