Period
to 29 October 2020

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 29 October 2020 with a comparison to the same period in the previous 2 years.

ITIL
UK > England
6 months to
29 Oct 2020
Same period 2019 Same period 2018
Rank 44 26 33
Rank change year-on-year -18 +7 -5
Permanent jobs citing ITIL 2,486 8,872 10,369
As % of all permanent jobs advertised in England 5.45% 6.97% 6.75%
As % of the Processes & Methodologies category 5.89% 7.56% 7.34%
Number of salaries quoted 2,205 7,150 7,885
Median annual salary £48,500 £45,000 £45,000
Median salary % change year-on-year +7.78% - -
10th Percentile £26,862 £25,250 £24,000
90th Percentile £77,500 £75,000 £72,500
UK median annual salary £48,000 £45,000 £45,000
% change year-on-year +6.67% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 42,229 117,422 141,253
As % of all permanent IT jobs advertised in England 92.49% 92.22% 91.97%
Number of salaries quoted 35,091 93,695 113,265
Median annual salary £55,122 £52,500 £52,500
Median salary % change year-on-year +4.99% - +5.00%
10th Percentile £33,500 £30,000 £29,250
90th Percentile £91,250 £87,500 £85,000
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 29 October 2020.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 29 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -23 824 £59,127 +7.50% 78
North of England -11 478 £40,000 -4.76% 93
South East -22 440 £50,000 +8.70% 92
Midlands -1 395 £42,500 -1.16% 87
West Midlands -4 285 £45,000 - 62
Yorkshire -1 211 £40,000 -5.88% 34
North West -14 207 £42,500 - 53
South West -13 204 £47,500 +23.38% 45
East of England -2 140 £45,000 +5.88% 38
East Midlands -7 110 £39,000 +4.00% 25
North East -8 60 £41,750 +17.61% 6
ITIL
UK

For the 6 months to 29 October 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 842 (33.87%) Microsoft
2 794 (31.94%) Windows
3 622 (25.02%) Active Directory
4 564 (22.69%) Service Management
4 564 (22.69%) Finance
5 539 (21.68%) Office 365
6 532 (21.40%) VMware
7 502 (20.19%) Azure
8 394 (15.85%) Agile Software Development
9 377 (15.16%) Windows Server
10 360 (14.48%) SLA
11 357 (14.36%) Problem-Solving
12 356 (14.32%) Change Management
13 352 (14.16%) ITSM
14 341 (13.72%) VMware Infrastructure
15 337 (13.56%) Service Delivery
16 321 (12.91%) Cisco
17 318 (12.79%) Degree
18 308 (12.39%) ITIL Certification
19 303 (12.19%) SQL
20 288 (11.58%) Project Management
21 280 (11.26%) Firewall
22 257 (10.34%) WAN
23 255 (10.26%) DevOps
24 251 (10.10%) Problem Management
25 244 (9.81%) DNS
25 244 (9.81%) Microsoft Office
26 241 (9.69%) SQL Server
27 240 (9.65%) ITIL V3
28 239 (9.61%) Citrix

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 181 (7.28%) SharePoint
2 107 (4.30%) MS Exchange
3 82 (3.30%) IIS
4 72 (2.90%) Skype for Business
5 49 (1.97%) Confluence
6 32 (1.29%) Tomcat
7 25 (1.01%) Exchange Server 2013
8 23 (0.93%) Exchange Server 2010
9 20 (0.80%) SAS
9 20 (0.80%) WebSphere
10 18 (0.72%) Apache
11 16 (0.64%) Oracle Workflow
12 15 (0.60%) Elasticsearch
13 14 (0.56%) SharePoint 2013
14 7 (0.28%) CMS
14 7 (0.28%) WebLogic
15 6 (0.24%) ArcGIS
15 6 (0.24%) Blackberry Enterprise Server
15 6 (0.24%) Exchange Server 2007
16 5 (0.20%) OpenStack
Applications
1 244 (9.81%) Microsoft Office
2 45 (1.81%) Microsoft Excel
3 31 (1.25%) Microsoft PowerPoint
3 31 (1.25%) MS Visio
4 22 (0.88%) Microsoft Project
5 1 (0.040%) Adobe Illustrator
5 1 (0.040%) AutoCAD
5 1 (0.040%) Photoshop
5 1 (0.040%) SOLIDWORKS
Business Applications
1 65 (2.61%) Remedy ITSM
2 25 (1.01%) Dynamics CRM
3 17 (0.68%) Sparx Enterprise Architect
4 15 (0.60%) SAP GTS
5 14 (0.56%) SAP ERP
6 10 (0.40%) Dynamics NAV
6 10 (0.40%) Maximo
6 10 (0.40%) Siebel CRM
7 8 (0.32%) Oracle Applications
8 7 (0.28%) Oracle EBS
9 6 (0.24%) Oracle Financials
9 6 (0.24%) Unit4 Business World
10 5 (0.20%) Elite 3E
10 5 (0.20%) NetSuite
10 5 (0.20%) SAP LE
10 5 (0.20%) SAP SD
10 5 (0.20%) TRIRIGA
11 4 (0.16%) Oracle Internet Expenses
11 4 (0.16%) Oracle Payables
11 4 (0.16%) Oracle Receivables
Cloud Services
1 539 (21.68%) Office 365
2 502 (20.19%) Azure
3 236 (9.49%) AWS
4 103 (4.14%) SaaS
5 86 (3.46%) Azure Active Directory
6 85 (3.42%) PaaS
7 76 (3.06%) Cloud Computing
8 75 (3.02%) IaaS
9 38 (1.53%) Power Platform
10 36 (1.45%) OneDrive
11 29 (1.17%) Dynamics 365
12 28 (1.13%) Amazon S3
13 25 (1.01%) Amazon EC2
14 23 (0.93%) Mimecast
15 22 (0.88%) Route 53
16 21 (0.84%) Amazon ELB
16 21 (0.84%) Virtual Private Cloud
17 17 (0.68%) AWS CloudFormation
18 15 (0.60%) GCP
18 15 (0.60%) Serverless
Communications & Networking
1 280 (11.26%) Firewall
2 257 (10.34%) WAN
3 244 (9.81%) DNS
4 237 (9.53%) LAN
5 192 (7.72%) DHCP
6 164 (6.60%) VPN
7 157 (6.32%) TCP/IP
8 144 (5.79%) SAN
9 98 (3.94%) Skype
10 74 (2.98%) Network Security
11 61 (2.45%) Internet
12 60 (2.41%) VLAN
13 58 (2.33%) MPLS
13 58 (2.33%) Wireless
14 57 (2.29%) Unified Communications
14 57 (2.29%) VoIP
15 49 (1.97%) BGP
16 47 (1.89%) Fibre Channel
16 47 (1.89%) iSCSI
17 43 (1.73%) OSPF
Database & Business Intelligence
1 241 (9.69%) SQL Server
2 37 (1.49%) MySQL
3 36 (1.45%) Amazon RDS
4 32 (1.29%) SQL Server 2012
5 31 (1.25%) Data Warehouse
5 31 (1.25%) Power BI
6 30 (1.21%) Big Data
7 29 (1.17%) Relational Database
8 24 (0.97%) SQL Server Integration Services
8 24 (0.97%) SQL Server Reporting Services
9 20 (0.80%) DB2
10 19 (0.76%) Oracle Database
11 17 (0.68%) BusinessObjects
12 13 (0.52%) Data Lake
13 12 (0.48%) PostgreSQL
13 12 (0.48%) RDBMS
14 11 (0.44%) Cosmos DB
15 10 (0.40%) Crystal Reports
15 10 (0.40%) Siebel EIM
16 9 (0.36%) Tableau
Development Applications
1 101 (4.06%) JIRA
2 38 (1.53%) Git (software)
3 23 (0.93%) Jenkins
4 15 (0.60%) Team Foundation Server
5 13 (0.52%) Selenium
6 12 (0.48%) Bitbucket
6 12 (0.48%) Visual Studio
7 10 (0.40%) GitLab
8 8 (0.32%) Cucumber
8 8 (0.32%) WebDriver
9 5 (0.20%) Maven
9 5 (0.20%) Oracle APEX
9 5 (0.20%) SoapUI
9 5 (0.20%) Sonatype Nexus
10 4 (0.16%) JMeter
11 3 (0.12%) LoadRunner
11 3 (0.12%) Postman
11 3 (0.12%) Ranorex
11 3 (0.12%) Robot Framework
11 3 (0.12%) SQL Server Management Studio (SSMS)
General
1 564 (22.69%) Finance
2 153 (6.15%) Public Sector
3 99 (3.98%) Telecoms
4 82 (3.30%) Banking
5 81 (3.26%) Legal
6 70 (2.82%) Manufacturing
7 63 (2.53%) Law
8 52 (2.09%) Local Government
9 51 (2.05%) Retail
10 48 (1.93%) Marketing
11 38 (1.53%) Electronics
12 30 (1.21%) Back Office
13 17 (0.68%) Financial Institution
13 17 (0.68%) Italian Language
14 16 (0.64%) Housing Association
15 14 (0.56%) Advertising
15 14 (0.56%) Aerospace
16 11 (0.44%) Digital Economy
17 10 (0.40%) Police
18 8 (0.32%) Front Office
Job Titles
1 473 (19.03%) Analyst
2 182 (7.32%) IT Manager
3 180 (7.24%) Infrastructure Engineer
4 174 (7.00%) Support Engineer
5 155 (6.23%) Service Manager
6 142 (5.71%) Support Analyst
7 126 (5.07%) Applications Support
7 126 (5.07%) Architect
8 117 (4.71%) IT Analyst
9 112 (4.51%) Consultant
10 110 (4.42%) Team Leader
11 103 (4.14%) IT Support
12 101 (4.06%) Service Analyst
13 97 (3.90%) IT Engineer
14 93 (3.74%) Network Engineer
15 80 (3.22%) 3rd Line Engineer
16 77 (3.10%) Delivery Manager
17 74 (2.98%) Service Desk Analyst
18 61 (2.45%) Support Manager
19 60 (2.41%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 69 (2.78%) .NET
2 60 (2.41%) Web Services
3 50 (2.01%) HTML
4 39 (1.57%) CSS
5 36 (1.45%) SOAP
6 33 (1.33%) XML
7 28 (1.13%) LDAP
8 20 (0.80%) Ajax
9 18 (0.72%) REST
10 17 (0.68%) Middleware
11 15 (0.60%) EDI
11 15 (0.60%) XMPP
12 13 (0.52%) 802.1X
13 12 (0.48%) CSS3
13 12 (0.48%) HTML5
13 12 (0.48%) J2EE
14 10 (0.40%) LAMP
15 9 (0.36%) Flash
15 9 (0.36%) JSON
15 9 (0.36%) Velocity
Miscellaneous
1 200 (8.05%) Data Centre
2 178 (7.16%) Management Information System
3 174 (7.00%) Analytical Skills
4 99 (3.98%) Self-Motivation
5 69 (2.78%) Public Cloud
6 56 (2.25%) CMDB
7 50 (2.01%) User Experience
8 40 (1.61%) Private Cloud
9 28 (1.13%) Driving Licence
10 26 (1.05%) Video Conferencing
11 24 (0.97%) iPhone
12 23 (0.93%) Internet of Things
13 22 (0.88%) Hybrid Cloud
14 21 (0.84%) Cyberthreat
14 21 (0.84%) PKI
14 21 (0.84%) Reinsurance
15 20 (0.80%) Clustering
15 20 (0.80%) Enterprise Software
15 20 (0.80%) Security Operations Centre
16 18 (0.72%) Client/Server
Operating Systems
1 794 (31.94%) Windows
2 377 (15.16%) Windows Server
3 234 (9.41%) Linux
4 228 (9.17%) Windows 10
5 132 (5.31%) Windows Server 2012
6 129 (5.19%) Windows Server 2016
7 94 (3.78%) Windows Server 2008
8 79 (3.18%) Windows 7
9 78 (3.14%) Unix
10 50 (2.01%) Android
11 43 (1.73%) Windows Server 2019
12 41 (1.65%) Red Hat Enterprise Linux
13 28 (1.13%) Mac OS X
14 23 (0.93%) Apple iOS
14 23 (0.93%) Windows 8
15 17 (0.68%) Solaris
16 15 (0.60%) Mac OS
17 14 (0.56%) CentOS
17 14 (0.56%) Windows Server 2003
18 8 (0.32%) AIX
Processes & Methodologies
1 564 (22.69%) Service Management
2 394 (15.85%) Agile Software Development
3 357 (14.36%) Problem-Solving
4 356 (14.32%) Change Management
5 352 (14.16%) ITSM
6 337 (13.56%) Service Delivery
7 288 (11.58%) Project Management
8 255 (10.26%) DevOps
9 251 (10.10%) Problem Management
10 240 (9.65%) ITIL V3
11 229 (9.21%) Infrastructure Engineering
12 226 (9.09%) Stakeholder Management
13 218 (8.77%) Incident Management
14 209 (8.41%) Information Security
15 208 (8.37%) Cybersecurity
16 185 (7.44%) Mentoring
17 178 (7.16%) Continuous Improvement
18 172 (6.92%) PRINCE2
19 165 (6.64%) Project Delivery
20 148 (5.95%) Configuration Management
Programming Languages
1 303 (12.19%) SQL
2 226 (9.09%) PowerShell
3 79 (3.18%) Python
4 78 (3.14%) Java
5 55 (2.21%) T-SQL
6 54 (2.17%) JavaScript
7 40 (1.61%) Bash Shell
8 38 (1.53%) C
9 28 (1.13%) C#
10 25 (1.01%) Perl
11 19 (0.76%) Shell Script
12 13 (0.52%) PHP
13 8 (0.32%) Ruby
13 8 (0.32%) VBScript
14 6 (0.24%) PL/SQL
15 5 (0.20%) Korn
16 4 (0.16%) VB
17 3 (0.12%) C++
17 3 (0.12%) Java 8
17 3 (0.12%) VB.NET
Qualifications
1 318 (12.79%) Degree
2 308 (12.39%) ITIL Certification
3 219 (8.81%) Microsoft Certification
4 199 (8.00%) Security Cleared
5 184 (7.40%) Cisco Certification
6 157 (6.32%) SC Cleared
7 136 (5.47%) CCNA
8 124 (4.99%) CISSP
9 115 (4.63%) MCSA
9 115 (4.63%) MCSE
10 92 (3.70%) CCNP
11 72 (2.90%) ITIL Foundation Certificate
12 59 (2.37%) MCP
13 48 (1.93%) CISM
14 38 (1.53%) CompTIA Security+
14 38 (1.53%) DV Cleared
15 37 (1.49%) VMware Certified Professional (VCP)
16 34 (1.37%) Server+ Certification
17 32 (1.29%) PMP
18 31 (1.25%) Computer Science Degree
Quality Assurance & Compliance
1 360 (14.48%) SLA
2 163 (6.56%) ISO/IEC 27001
3 97 (3.90%) GDPR
4 95 (3.82%) COBIT
4 95 (3.82%) NIST
5 38 (1.53%) PCI DSS
6 37 (1.49%) QA
6 37 (1.49%) Sarbanes-Oxley
7 23 (0.93%) Cyber Essentials
8 21 (0.84%) ISO/IEC 20000
9 20 (0.80%) ISO 31000
10 15 (0.60%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 13 (0.52%) ISO 9001
11 13 (0.52%) PMO
12 11 (0.44%) COSO
13 10 (0.40%) Data Quality
14 5 (0.20%) Cyber Essentials PLUS
15 3 (0.12%) NCSC
16 2 (0.080%) HMG Security Policy Framework
16 2 (0.080%) ISO 9000
System Software
1 622 (25.02%) Active Directory
2 341 (13.72%) VMware Infrastructure
3 187 (7.52%) Hyper-V
4 64 (2.57%) vSphere
5 58 (2.33%) VMware ESXi
6 44 (1.77%) XenApp
7 43 (1.73%) Virtual Machines
8 36 (1.45%) Virtual Desktop
9 32 (1.29%) Virtual Servers
10 27 (1.09%) Docker
10 27 (1.09%) XenDesktop
11 18 (0.72%) Firmware
12 15 (0.60%) Terminal Server
13 12 (0.48%) Microsoft Virtual Server
13 12 (0.48%) VMware NSX
14 7 (0.28%) VMware Server
15 6 (0.24%) BitLocker
16 5 (0.20%) Microsoft App-V
17 4 (0.16%) VirtualBox
18 3 (0.12%) NFS
Systems Management
1 204 (8.21%) SCCM
2 89 (3.58%) Microsoft Intune
3 61 (2.45%) Ansible
4 47 (1.89%) Puppet
5 43 (1.73%) SCOM
6 41 (1.65%) Terraform
7 32 (1.29%) WSUS
8 30 (1.21%) Opscode Chef
9 27 (1.09%) Kubernetes
10 17 (0.68%) SCVMM
11 16 (0.64%) HP UCMDB
12 15 (0.60%) Nagios
12 15 (0.60%) vCenter Server
13 13 (0.52%) Packer
14 12 (0.48%) Cisco CUCM
14 12 (0.48%) QRadar
14 12 (0.48%) Single Sign-On
15 11 (0.44%) Backup Exec
16 9 (0.36%) NetBackup
17 8 (0.32%) PowerCLI
Vendors
1 842 (33.87%) Microsoft
2 532 (21.40%) VMware
3 321 (12.91%) Cisco
4 239 (9.61%) Citrix
5 184 (7.40%) ServiceNow
6 106 (4.26%) Oracle
7 104 (4.18%) HP
8 89 (3.58%) SAP
9 81 (3.26%) Remedy
10 66 (2.65%) CheckPoint
11 58 (2.33%) IBM
12 51 (2.05%) Dell
13 49 (1.97%) Veeam
14 48 (1.93%) NetApp
15 41 (1.65%) SolarWinds
16 39 (1.57%) Apple
17 38 (1.53%) Red Hat
18 36 (1.45%) Meraki
19 35 (1.41%) Palo Alto
20 34 (1.37%) F5