Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > England
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 32 28 20
Rank change year-on-year -4 -8 +3
Permanent jobs citing ITIL 10,358 12,042 15,413
As % of all permanent IT jobs advertised in England 6.76% 7.33% 8.51%
As % of the Processes & Methodologies category 7.42% 8.01% 9.37%
Number of salaries quoted 7,710 9,251 12,468
England median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% -2.22%
10th Percentile £23,750 £25,000 £25,000
90th Percentile £72,500 £72,500 £71,250
UK median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% -3.33%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 139,565 150,425 164,495
As % of all permanent IT jobs advertised in England 91.08% 91.55% 90.87%
Number of salaries quoted 111,949 119,525 138,391
England median annual salary £52,000 £50,000 £50,000
Median salary % change year-on-year +4.00% - +5.26%
10th Percentile £29,750 £28,500 £27,875
90th Percentile £85,000 £80,000 £78,750
UK median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

The salary distribution of IT jobs citing ITIL in England over the 6 months to 17 October 2018.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -9 3,645 £50,000 -4.76% 299
South East -2 2,134 £45,000 +5.88% 205
North of England -11 1,628 £36,500 -2.67% 266
Midlands +2 1,390 £40,000 -5.88% 171
West Midlands +3 1,027 £42,500 - 119
North West -6 928 £40,000 - 125
South West -2 797 £38,641 -0.28% 110
East of England +6 762 £46,000 +2.22% 88
Yorkshire -15 594 £35,000 -6.67% 102
East Midlands -5 361 £37,250 +0.68% 52
North East -10 106 £32,970 -5.80% 39
ITIL
UK

For the 6 months to 17 October 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 3,670 (35.43%) Windows
2 3,407 (32.89%) Microsoft
3 2,506 (24.19%) Service Management
4 2,405 (23.22%) Active Directory
5 2,291 (22.12%) Finance
6 1,803 (17.41%) VMware
7 1,777 (17.16%) Service Delivery
8 1,612 (15.56%) SLA
9 1,545 (14.92%) Windows Server
10 1,527 (14.74%) SQL
11 1,493 (14.41%) Agile Software Development
12 1,417 (13.68%) Office 365
13 1,413 (13.64%) Problem-Solving
14 1,323 (12.77%) Degree
15 1,315 (12.70%) ITIL V3
16 1,281 (12.37%) Project Management
17 1,252 (12.09%) ITIL Certification
18 1,251 (12.08%) Microsoft Office
19 1,246 (12.03%) ITSM
20 1,241 (11.98%) Linux
21 1,212 (11.70%) VMware Infrastructure
22 1,186 (11.45%) Cisco
23 1,183 (11.42%) SQL Server
24 1,150 (11.10%) Microsoft Azure
25 1,119 (10.80%) Analytical Skills
26 1,107 (10.69%) Incident Management
27 1,103 (10.65%) Change Management
28 1,075 (10.38%) PRINCE2
29 1,032 (9.96%) Firewall
30 1,026 (9.91%) Data Centre

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 724 (6.99%) MS Exchange
2 682 (6.58%) SharePoint
3 308 (2.97%) IIS
4 301 (2.91%) Skype for Business
5 287 (2.77%) Exchange Server 2010
6 198 (1.91%) Exchange Server 2013
7 189 (1.82%) Tomcat
8 171 (1.65%) Apache
9 134 (1.29%) JBoss
10 113 (1.09%) Confluence
11 88 (0.85%) WebLogic
12 79 (0.76%) CMS
13 74 (0.71%) SharePoint 2013
14 67 (0.65%) Exchange Server 2007
15 65 (0.63%) OpenStack
16 62 (0.60%) BizTalk Server
17 55 (0.53%) Elasticsearch
18 46 (0.44%) WebSphere
19 37 (0.36%) Oracle SOA Suite
20 35 (0.34%) Blackberry Enterprise Server
Applications
1 1,251 (12.08%) Microsoft Office
2 517 (4.99%) Microsoft Excel
3 273 (2.64%) Microsoft PowerPoint
4 192 (1.85%) MS Visio
5 164 (1.58%) Microsoft Project
6 42 (0.41%) Spreadsheet
7 11 (0.11%) Acrobat
8 10 (0.097%) AutoCAD
9 8 (0.077%) SPSS
10 5 (0.048%) Camtasia
11 1 (0.010%) 3ds Max
11 1 (0.010%) Adobe After Effects
11 1 (0.010%) Adobe Premiere
11 1 (0.010%) Avid Media Composer
11 1 (0.010%) Final Cut Pro
11 1 (0.010%) Maya
11 1 (0.010%) MicroStation
11 1 (0.010%) S-PLUS
Business Applications
1 138 (1.33%) Dynamics CRM
2 111 (1.07%) Remedy ITSM
3 58 (0.56%) Dynamics AX
4 23 (0.22%) assyst
4 23 (0.22%) SAP FI
5 22 (0.21%) SAP CO
5 22 (0.21%) SAP FI/CO
6 19 (0.18%) Dynamics NAV
7 17 (0.16%) Oracle EBS
8 16 (0.15%) NetSuite
8 16 (0.15%) Oracle Applications
9 14 (0.14%) SAP S/4HANA
10 13 (0.13%) Elite 3E
10 13 (0.13%) Payment Gateway
10 13 (0.13%) SAP BPC
10 13 (0.13%) SAP Hybris
11 11 (0.11%) SAP ERP
12 10 (0.097%) Infor SunSystems
12 10 (0.097%) ReMetrica
12 10 (0.097%) Salesforce.com CRM
Cloud Services
1 1,417 (13.68%) Office 365
2 1,150 (11.10%) Microsoft Azure
3 779 (7.52%) Amazon AWS
4 355 (3.43%) SaaS
5 209 (2.02%) IaaS
6 181 (1.75%) PaaS
7 175 (1.69%) Cloud Computing
8 96 (0.93%) Google Cloud Platform
9 92 (0.89%) Azure Active Directory
10 71 (0.69%) Mimecast
11 69 (0.67%) AWS CloudFormation
12 64 (0.62%) Amazon EC2
13 59 (0.57%) Amazon S3
14 54 (0.52%) GitHub
15 50 (0.48%) Amazon CloudWatch
15 50 (0.48%) Dynamics 365
16 48 (0.46%) Virtual Private Cloud
17 29 (0.28%) G Suite
18 27 (0.26%) Adobe Creative Cloud
19 26 (0.25%) OneDrive
Communications & Networking
1 1,032 (9.96%) Firewall
2 835 (8.06%) WAN
3 802 (7.74%) LAN
4 698 (6.74%) DNS
5 583 (5.63%) TCP/IP
6 507 (4.89%) DHCP
7 502 (4.85%) VPN
8 476 (4.60%) SAN
9 336 (3.24%) Internet
10 322 (3.11%) Network Security
11 271 (2.62%) VoIP
12 267 (2.58%) Skype
13 245 (2.37%) Wireless
14 186 (1.80%) Wi-Fi
15 173 (1.67%) VLAN
16 167 (1.61%) MPLS
17 159 (1.54%) Cisco ASA
18 131 (1.26%) Remote Desktop
19 127 (1.23%) SSL
20 125 (1.21%) Cisco Nexus
Database & Business Intelligence
1 1,183 (11.42%) SQL Server
2 268 (2.59%) Relational Database
3 211 (2.04%) Oracle Database
4 202 (1.95%) MySQL
5 192 (1.85%) SQL Server Integration Services
6 183 (1.77%) SQL Server 2008
7 169 (1.63%) Data Warehouse
8 163 (1.57%) SQL Server Reporting Services
9 147 (1.42%) SQL Server 2012
10 120 (1.16%) RDBMS
11 104 (1.00%) Big Data
12 100 (0.97%) PostgreSQL
13 92 (0.89%) SQL Server 2014
14 88 (0.85%) Amazon RDS
15 83 (0.80%) NoSQL
16 82 (0.79%) SQL Server 2016
17 70 (0.68%) SQL Server Analysis Services
18 66 (0.64%) MongoDB
19 65 (0.63%) BusinessObjects
20 63 (0.61%) Power BI
Development Applications
1 303 (2.93%) JIRA
2 170 (1.64%) Jenkins
3 162 (1.56%) Git (software)
4 97 (0.94%) Team Foundation Server
5 64 (0.62%) Visual Studio
6 56 (0.54%) Subversion
6 56 (0.54%) TeamCity
7 51 (0.49%) Bitbucket
8 50 (0.48%) Octopus Deploy
9 46 (0.44%) Selenium
10 44 (0.42%) MSI
11 37 (0.36%) WinDbg
12 36 (0.35%) Atlassian Bamboo
13 24 (0.23%) InstallShield
13 24 (0.23%) VSS/SourceSafe
14 23 (0.22%) gulp
14 23 (0.22%) Jasmine
14 23 (0.22%) Toad
15 22 (0.21%) Karma Test Runner
16 18 (0.17%) Visual Studio Team System
General
1 2,291 (22.12%) Finance
2 614 (5.93%) Retail
3 588 (5.68%) Banking
4 473 (4.57%) Telecoms
5 366 (3.53%) Legal
6 304 (2.93%) Law
7 185 (1.79%) Manufacturing
8 175 (1.69%) Investment Banking
9 117 (1.13%) Marketing
10 116 (1.12%) Back Office
11 94 (0.91%) Advertising
12 89 (0.86%) Publishing
13 63 (0.61%) Billing
14 60 (0.58%) Games
15 57 (0.55%) Front Office
16 54 (0.52%) Local Government
17 49 (0.47%) Financial Institution
18 38 (0.37%) Automotive
18 38 (0.37%) Electronics
19 32 (0.31%) French Language
Job Titles
1 2,564 (24.75%) Analyst
2 921 (8.89%) Support Analyst
3 870 (8.40%) Service Manager
4 835 (8.06%) Service Analyst
5 806 (7.78%) Support Engineer
6 652 (6.29%) Service Desk Analyst
7 639 (6.17%) IT Manager
8 571 (5.51%) Applications Support
9 501 (4.84%) Infrastructure Engineer
10 470 (4.54%) Desktop Support
11 466 (4.50%) IT Support
12 450 (4.34%) Architect
13 414 (4.00%) IT Analyst
14 396 (3.82%) Delivery Manager
15 390 (3.77%) Administrator
16 343 (3.31%) Consultant
17 339 (3.27%) Team Leader
18 336 (3.24%) Project Manager
19 332 (3.21%) IT Engineer
20 328 (3.17%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 428 (4.13%) .NET
2 329 (3.18%) Web Services
3 249 (2.40%) HTML
4 240 (2.32%) XML
5 165 (1.59%) CSS
6 127 (1.23%) Middleware
7 110 (1.06%) REST
8 101 (0.98%) SOAP
9 97 (0.94%) .NET Framework
10 95 (0.92%) AngularJS
11 92 (0.89%) LDAP
12 85 (0.82%) ASP.NET
13 60 (0.58%) HTML5
14 59 (0.57%) Software Packaging
15 51 (0.49%) LAMP
16 46 (0.44%) JSON
17 45 (0.43%) J2EE
18 40 (0.39%) jQuery
18 40 (0.39%) Spring
19 38 (0.37%) Ajax
Miscellaneous
1 1,119 (10.80%) Analytical Skills
2 1,026 (9.91%) Data Centre
3 852 (8.23%) Management Information System
4 710 (6.85%) Self-Motivation
5 437 (4.22%) Computer Science
6 210 (2.03%) CMDB
7 186 (1.80%) Public Cloud
8 180 (1.74%) Driving Licence
9 179 (1.73%) Enterprise Software
10 174 (1.68%) Clustering
11 159 (1.54%) Fintech
12 153 (1.48%) Virtual Team
13 152 (1.47%) Blackberry
14 138 (1.33%) User Experience
15 127 (1.23%) Replication
16 125 (1.21%) Video Conferencing
17 122 (1.18%) Fat Client
17 122 (1.18%) Thin Client
18 104 (1.00%) NHS
19 99 (0.96%) iPhone
Operating Systems
1 3,670 (35.43%) Windows
2 1,545 (14.92%) Windows Server
3 1,241 (11.98%) Linux
4 930 (8.98%) Windows 7
5 838 (8.09%) Windows 10
6 697 (6.73%) Windows Server 2012
7 657 (6.34%) Windows Server 2008
8 546 (5.27%) Unix
9 285 (2.75%) Red Hat Enterprise Linux
10 202 (1.95%) Windows 8
11 182 (1.76%) Windows Server 2003
12 144 (1.39%) Android
13 143 (1.38%) Apple iOS
14 94 (0.91%) CentOS
15 90 (0.87%) Mac OS X
16 86 (0.83%) Windows XP
17 65 (0.63%) Mac OS
17 65 (0.63%) Solaris
18 64 (0.62%) Ubuntu
19 50 (0.48%) AIX
Processes & Methodologies
1 2,506 (24.19%) Service Management
2 1,777 (17.16%) Service Delivery
3 1,493 (14.41%) Agile Software Development
4 1,413 (13.64%) Problem-Solving
5 1,315 (12.70%) ITIL V3
6 1,281 (12.37%) Project Management
7 1,246 (12.03%) ITSM
8 1,107 (10.69%) Incident Management
9 1,103 (10.65%) Change Management
10 1,075 (10.38%) PRINCE2
11 1,024 (9.89%) Problem Management
12 936 (9.04%) Stakeholder Management
13 749 (7.23%) Continuous Improvement
14 712 (6.87%) Information Security
15 681 (6.57%) DevOps
16 623 (6.01%) Infrastructure Engineering
17 529 (5.11%) Disaster Recovery
18 522 (5.04%) Configuration Management
19 506 (4.89%) Mentoring
20 465 (4.49%) Root Cause Analysis
Programming Languages
1 1,527 (14.74%) SQL
2 902 (8.71%) PowerShell
3 461 (4.45%) Java
4 389 (3.76%) Python
5 337 (3.25%) JavaScript
6 268 (2.59%) C#
7 210 (2.03%) T-SQL
8 177 (1.71%) Bash Shell
9 168 (1.62%) Perl
10 157 (1.52%) C
11 156 (1.51%) Shell Script
12 113 (1.09%) VBScript
13 109 (1.05%) PL/SQL
14 102 (0.98%) PHP
15 70 (0.68%) VB
16 59 (0.57%) Ruby
17 47 (0.45%) VB.NET
18 42 (0.41%) C++
19 26 (0.25%) Korn
20 25 (0.24%) ABAP
Qualifications
1 1,323 (12.77%) Degree
2 1,252 (12.09%) ITIL Certification
3 979 (9.45%) Microsoft Certification
4 784 (7.57%) Security Cleared
5 625 (6.03%) Cisco Certification
6 553 (5.34%) MCSE
7 496 (4.79%) SC Cleared
8 453 (4.37%) CCNA
9 397 (3.83%) CISSP
10 324 (3.13%) MCSA
11 296 (2.86%) MCP
12 290 (2.80%) ITIL Foundation Certificate
13 287 (2.77%) CCNP
14 255 (2.46%) Computer Science Degree
15 244 (2.36%) CISM
16 205 (1.98%) VMware Certified Professional (VCP)
17 184 (1.78%) DV Cleared
18 183 (1.77%) ISEB
19 165 (1.59%) CISA
20 163 (1.57%) MCITP
Quality Assurance & Compliance
1 1,612 (15.56%) SLA
2 635 (6.13%) ISO/IEC 27001
3 415 (4.01%) GDPR
4 323 (3.12%) COBIT
5 234 (2.26%) PCI DSS
6 225 (2.17%) QA
7 127 (1.23%) ISO/IEC 20000
8 120 (1.16%) PMO
9 104 (1.00%) Cyber Essentials
10 97 (0.94%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 95 (0.92%) Data Quality
12 59 (0.57%) Sarbanes-Oxley
13 45 (0.43%) ISO 9001
14 30 (0.29%) Cyber Essentials PLUS
15 29 (0.28%) GPG13
16 25 (0.24%) ISO 22301
17 23 (0.22%) HMG Security Policy Framework
18 20 (0.19%) PMBOK
19 16 (0.15%) HL7
20 14 (0.14%) ISO/IEC 19770
System Software
1 2,405 (23.22%) Active Directory
2 1,212 (11.70%) VMware Infrastructure
3 561 (5.42%) Hyper-V
4 266 (2.57%) XenApp
5 253 (2.44%) vSphere
6 236 (2.28%) VMware ESXi
7 191 (1.84%) Docker
8 188 (1.82%) XenDesktop
9 143 (1.38%) Microsoft App-V
10 107 (1.03%) Virtual Servers
11 88 (0.85%) Virtual Machines
12 80 (0.77%) BitLocker
13 78 (0.75%) Firmware
14 58 (0.56%) Virtual Desktop
15 53 (0.51%) Terminal Services
16 46 (0.44%) XenServer
17 39 (0.38%) VMware NSX
18 38 (0.37%) Oracle RAC
19 36 (0.35%) vCloud
20 30 (0.29%) Terminal Server
Systems Management
1 860 (8.30%) SCCM
2 329 (3.18%) Puppet
3 265 (2.56%) Ansible
4 218 (2.10%) Opscode Chef
5 191 (1.84%) SCOM
6 134 (1.29%) Nagios
7 93 (0.90%) Kubernetes
8 92 (0.89%) WSUS
9 75 (0.72%) Terraform
10 74 (0.71%) NetBackup
11 61 (0.59%) Backup Exec
11 61 (0.59%) Cisco CUCM
12 59 (0.57%) vCenter Server
13 57 (0.55%) Microsoft Intune
14 49 (0.47%) AirWatch
15 48 (0.46%) ZABBIX
16 46 (0.44%) QRadar
16 46 (0.44%) Single Sign-On
17 45 (0.43%) Oracle Enterprise Manager
17 45 (0.43%) SCOrch
Vendors
1 3,407 (32.89%) Microsoft
2 1,803 (17.41%) VMware
3 1,186 (11.45%) Cisco
4 958 (9.25%) Citrix
5 729 (7.04%) Oracle
6 632 (6.10%) ServiceNow
7 485 (4.68%) HP
8 304 (2.93%) Red Hat
9 272 (2.63%) SAP
10 245 (2.37%) CheckPoint
10 245 (2.37%) NetApp
11 243 (2.35%) Apple
12 240 (2.32%) IBM
13 234 (2.26%) SolarWinds
14 233 (2.25%) Remedy
15 180 (1.74%) Fortinet
16 174 (1.68%) EMC
17 167 (1.61%) F5
18 165 (1.59%) Google
19 154 (1.49%) Juniper