Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > England
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 27 19 22
Rank change year-on-year -8 +3 -1
Permanent jobs citing ITIL 12013 15010 16532
As % of all permanent IT jobs advertised in England 7.13% 8.50% 8.04%
As % of the Processes & Methodologies category 7.93% 9.52% 9.06%
Number of salaries quoted 9208 12136 13562
England median annual salary £45,000 £44,000 £45,000
Median salary % change year-on-year +2.27% -2.22% +5.88%
10th Percentile £25,000 £25,315 £25,000
90th Percentile £72,500 £71,250 £71,250
UK median annual salary £44,705 £43,700 £45,000
% change year-on-year +2.30% -2.89% +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 151516 157743 182536
As % of all permanent IT jobs advertised in England 89.93% 89.35% 88.74%
Number of salaries quoted 120527 132311 151934
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,750 £28,250 £27,500
90th Percentile £80,000 £80,000 £77,500
UK median annual salary £50,000 £49,500 £47,500
% change year-on-year +1.01% +4.21% +5.56%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

The salary distribution of IT jobs citing ITIL in England over the 6 months to 20 November 2017.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -16 4515 £50,500 +1.00% 152
South East -9 2180 £42,500 -5.56% 92
North of England -3 2110 £37,500 -6.25% 76
Midlands -3 1478 £40,000 -5.88% 65
North West -4 1088 £39,000 -2.50% 40
West Midlands -1 1044 £42,500 - 45
Yorkshire -2 870 £37,500 -1.32% 30
South West -10 857 £38,913 +3.77% 31
East of England -14 842 £45,000 +4.71% 39
East Midlands -4 432 £36,500 -14.12% 20
North East -6 156 £36,250 -14.71% 6
ITIL
UK

For the 6 months to 20 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ITIL.

1 4489 (37.37%) Windows
2 3915 (32.59%) Microsoft
3 2901 (24.15%) Finance
4 2867 (23.87%) Active Directory
5 2474 (20.59%) Service Management
6 2132 (17.75%) VMware
7 1950 (16.23%) Windows Server
8 1941 (16.16%) SQL
9 1914 (15.93%) Service Delivery
10 1650 (13.74%) Cisco
11 1587 (13.21%) Agile Software Development
12 1578 (13.14%) SLA
13 1558 (12.97%) Project Management
14 1526 (12.70%) Linux
15 1509 (12.56%) Firewall
16 1464 (12.19%) Microsoft Office
17 1457 (12.13%) Change Management
18 1431 (11.91%) Office 365
19 1396 (11.62%) SQL Server
20 1352 (11.25%) Degree
21 1344 (11.19%) ITIL Certification
22 1303 (10.85%) VMware Infrastructure
23 1302 (10.84%) PRINCE2
24 1279 (10.65%) Problem Management
25 1276 (10.62%) Microsoft Certification
26 1262 (10.51%) ITSM
27 1226 (10.21%) Analytical Skills
28 1219 (10.15%) ITIL V3
29 1194 (9.94%) Citrix
30 1160 (9.66%) MS Exchange

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1160 (9.66%) MS Exchange
2 714 (5.94%) SharePoint
3 532 (4.43%) Exchange Server 2010
4 424 (3.53%) Skype for Business
5 412 (3.43%) IIS
6 239 (1.99%) Exchange Server 2013
7 146 (1.22%) Apache
8 127 (1.06%) BizTalk Server
9 109 (0.91%) Exchange Server 2007
10 102 (0.85%) Tomcat
11 98 (0.82%) SharePoint 2013
12 89 (0.74%) SharePoint 2010
13 83 (0.69%) CMS
13 83 (0.69%) Confluence
14 79 (0.66%) WebSphere
15 68 (0.57%) JBoss
16 64 (0.53%) Blackberry Enterprise Server
17 63 (0.52%) Exchange Server 2003
18 54 (0.45%) IBM Notes
19 52 (0.43%) WebLogic
Applications
1 1464 (12.19%) Microsoft Office
2 351 (2.92%) Microsoft Excel
3 205 (1.71%) Microsoft PowerPoint
4 128 (1.07%) MS Visio
5 99 (0.82%) Microsoft Project
6 35 (0.29%) Spreadsheet
7 14 (0.12%) Adobe Creative Suite
8 5 (0.042%) Acrobat
8 5 (0.042%) Camtasia
8 5 (0.042%) Maya
9 4 (0.033%) EngageOne
9 4 (0.033%) InfoPath
10 2 (0.017%) Adobe Captivate
10 2 (0.017%) Adobe Illustrator
10 2 (0.017%) AutoCAD
10 2 (0.017%) Photoshop
11 1 (0.008%) Adobe Premiere
11 1 (0.008%) InCopy
11 1 (0.008%) InDesign
11 1 (0.008%) S-PLUS
Business Applications
1 174 (1.45%) Remedy ITSM
2 131 (1.09%) Dynamics CRM
3 68 (0.57%) ION MarketView
4 63 (0.52%) Actimize
5 50 (0.42%) Dynamics AX
6 46 (0.38%) Oracle EBS
7 40 (0.33%) Dynamics NAV
8 35 (0.29%) Oracle EBS R12
9 34 (0.28%) Oracle 11i
10 32 (0.27%) assyst
11 29 (0.24%) SAP FI
12 24 (0.20%) SAP CO
12 24 (0.20%) SAP FI/CO
13 21 (0.17%) SAP BPC
13 21 (0.17%) SAP EWM
14 20 (0.17%) Oracle HRMS
14 20 (0.17%) Oracle Payroll
15 19 (0.16%) Oracle Financials
15 19 (0.16%) SAP CRM
16 15 (0.12%) Unit4 Business World
Cloud Services
1 1431 (11.91%) Office 365
2 1050 (8.74%) Microsoft Azure
3 749 (6.23%) Amazon AWS
4 297 (2.47%) IaaS
5 272 (2.26%) SaaS
6 173 (1.44%) PaaS
7 127 (1.06%) Cloud Computing
8 78 (0.65%) Mimecast
9 60 (0.50%) G Suite
10 59 (0.49%) AWS CloudFormation
11 52 (0.43%) Azure Active Directory
12 50 (0.42%) OneDrive
13 35 (0.29%) Amazon EC2
14 33 (0.27%) Google Cloud Platform
15 32 (0.27%) Virtual Private Cloud
16 29 (0.24%) Amazon S3
17 24 (0.20%) GitHub
18 20 (0.17%) Yammer
19 19 (0.16%) OpenShift
20 18 (0.15%) Dynamics 365
Communications & Networking
1 1509 (12.56%) Firewall
2 1027 (8.55%) WAN
3 969 (8.07%) LAN
4 843 (7.02%) DNS
5 800 (6.66%) TCP/IP
6 637 (5.30%) SAN
7 631 (5.25%) DHCP
8 571 (4.75%) VPN
9 439 (3.65%) VoIP
10 393 (3.27%) Skype
11 383 (3.19%) Wireless
12 369 (3.07%) Network Security
13 318 (2.65%) Internet
14 299 (2.49%) Cisco ASA
15 284 (2.36%) MPLS
16 277 (2.31%) VLAN
17 199 (1.66%) OSPF
18 180 (1.50%) BGP
19 177 (1.47%) Unified Communications
20 161 (1.34%) Wi-Fi
Database & Business Intelligence
1 1396 (11.62%) SQL Server
2 244 (2.03%) SQL Server Integration Services
3 200 (1.66%) SQL Server Reporting Services
4 198 (1.65%) MySQL
5 190 (1.58%) SQL Server 2008
6 165 (1.37%) Oracle Database
7 160 (1.33%) SQL Server 2014
8 154 (1.28%) SQL Server 2012
9 125 (1.04%) Relational Database
10 108 (0.90%) Data Warehouse
11 93 (0.77%) Big Data
12 78 (0.65%) MongoDB
13 68 (0.57%) PostgreSQL
13 68 (0.57%) SQL Server Analysis Services
14 66 (0.55%) Power BI
15 65 (0.54%) RDBMS
16 61 (0.51%) BusinessObjects
16 61 (0.51%) Hadoop
16 61 (0.51%) SQL Server 2005
17 54 (0.45%) SQL Server 2016
Development Applications
1 240 (2.00%) JIRA
2 163 (1.36%) Team Foundation Server
3 143 (1.19%) Jenkins
4 111 (0.92%) Git (software)
5 77 (0.64%) Visual Studio
6 62 (0.52%) Subversion
6 62 (0.52%) TeamCity
7 60 (0.50%) Selenium
8 51 (0.42%) Atlassian Bamboo
9 33 (0.27%) Maven
10 31 (0.26%) Octopus Deploy
11 28 (0.23%) MSI
12 25 (0.21%) Bitbucket
13 24 (0.20%) Rational DOORS
14 23 (0.19%) Cucumber
14 23 (0.19%) NuGet
15 22 (0.18%) Jasmine
16 21 (0.17%) InstallShield
17 19 (0.16%) Eclipse
17 19 (0.16%) SQL Server Management Studio (SSMS)
General
1 2901 (24.15%) Finance
2 893 (7.43%) Banking
3 465 (3.87%) Retail
4 449 (3.74%) Investment Banking
5 432 (3.60%) Legal
6 424 (3.53%) Telecoms
7 347 (2.89%) Retail Banking
8 280 (2.33%) Law
9 225 (1.87%) Manufacturing
10 166 (1.38%) Back Office
11 157 (1.31%) Marketing
12 137 (1.14%) Advertising
13 125 (1.04%) Front Office
14 116 (0.97%) Financial Institution
15 82 (0.68%) Billing
16 80 (0.67%) Publishing
17 73 (0.61%) German Language
18 64 (0.53%) Games
19 58 (0.48%) French Language
20 55 (0.46%) Local Government
Job Titles
1 2782 (23.16%) Analyst
2 1058 (8.81%) Support Analyst
3 1030 (8.57%) Service Manager
4 855 (7.12%) Support Engineer
5 776 (6.46%) Service Analyst
6 700 (5.83%) Applications Support
7 699 (5.82%) IT Manager
8 597 (4.97%) IT Support
9 590 (4.91%) Infrastructure Engineer
10 566 (4.71%) Service Desk Analyst
11 530 (4.41%) Consultant
12 467 (3.89%) IT Analyst
13 451 (3.75%) Project Manager
14 443 (3.69%) 2nd Line Support
15 441 (3.67%) Architect
16 438 (3.65%) Network Engineer
17 433 (3.60%) Administrator
18 424 (3.53%) Delivery Manager
19 394 (3.28%) IT Engineer
20 389 (3.24%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 547 (4.55%) .NET
2 484 (4.03%) Web Services
3 334 (2.78%) HTML
4 250 (2.08%) XML
5 217 (1.81%) CSS
6 193 (1.61%) Middleware
7 170 (1.42%) ASP.NET
8 121 (1.01%) SOAP
9 112 (0.93%) JSON
10 111 (0.92%) .NET Framework
11 99 (0.82%) AngularJS
12 85 (0.71%) Ajax
13 84 (0.70%) REST
14 75 (0.62%) Entity Framework
14 75 (0.62%) jQuery
15 71 (0.59%) J2EE
16 67 (0.56%) ASP.NET MVC
16 67 (0.56%) HTML5
17 63 (0.52%) RESTful
18 61 (0.51%) WCF
Miscellaneous
1 1226 (10.21%) Analytical Skills
2 1082 (9.01%) Data Centre
3 752 (6.26%) Management Information System
4 385 (3.20%) Computer Science
5 308 (2.56%) User Experience
6 271 (2.26%) Driving Licence
7 251 (2.09%) Blackberry
8 213 (1.77%) Clustering
9 190 (1.58%) Public Cloud
10 174 (1.45%) Enterprise Software
11 171 (1.42%) Foreign Exchange (FX)
12 168 (1.40%) CMDB
13 163 (1.36%) Replication
14 135 (1.12%) Video Conferencing
14 135 (1.12%) Virtual Team
15 117 (0.97%) iPad
16 107 (0.89%) Data Protection Act
17 102 (0.85%) Equities
18 98 (0.82%) Fintech
19 96 (0.80%) Hybrid Cloud
Operating Systems
1 4489 (37.37%) Windows
2 1950 (16.23%) Windows Server
3 1526 (12.70%) Linux
4 1111 (9.25%) Windows 7
5 927 (7.72%) Windows Server 2008
6 917 (7.63%) Windows Server 2012
7 828 (6.89%) Unix
8 685 (5.70%) Windows 10
9 351 (2.92%) Red Hat Enterprise Linux
10 319 (2.66%) Windows 8
11 295 (2.46%) Windows Server 2003
12 264 (2.20%) Apple iOS
13 261 (2.17%) Android
14 240 (2.00%) Mac OS X
15 164 (1.37%) Windows XP
16 132 (1.10%) CentOS
17 103 (0.86%) Solaris
18 80 (0.67%) Mac OS
19 67 (0.56%) AIX
20 41 (0.34%) Ubuntu
Processes & Methodologies
1 2474 (20.59%) Service Management
2 1914 (15.93%) Service Delivery
3 1587 (13.21%) Agile Software Development
4 1558 (12.97%) Project Management
5 1457 (12.13%) Change Management
6 1302 (10.84%) PRINCE2
7 1279 (10.65%) Problem Management
8 1262 (10.51%) ITSM
9 1219 (10.15%) ITIL V3
10 1009 (8.40%) Incident Management
11 917 (7.63%) Stakeholder Management
12 900 (7.49%) Continuous Improvement
13 719 (5.99%) Information Security
14 625 (5.20%) Configuration Management
15 615 (5.12%) Mentoring
16 589 (4.90%) Asset Management
17 572 (4.76%) Disaster Recovery
18 562 (4.68%) DevOps
19 559 (4.65%) Release Management
20 547 (4.55%) Root Cause Analysis
Programming Languages
1 1941 (16.16%) SQL
2 768 (6.39%) PowerShell
3 565 (4.70%) Java
4 361 (3.01%) JavaScript
5 334 (2.78%) C#
6 304 (2.53%) Python
7 232 (1.93%) T-SQL
8 221 (1.84%) Shell Script
9 196 (1.63%) C
10 193 (1.61%) Bash Shell
11 174 (1.45%) Perl
12 159 (1.32%) PL/SQL
13 147 (1.22%) VBScript
14 121 (1.01%) Ruby
15 109 (0.91%) PHP
16 106 (0.88%) VB
17 74 (0.62%) C++
18 60 (0.50%) VB.NET
19 41 (0.34%) ABAP
20 33 (0.27%) VBA
Qualifications
1 1352 (11.25%) Degree
2 1344 (11.19%) ITIL Certification
3 1276 (10.62%) Microsoft Certification
4 985 (8.20%) Cisco Certification
5 962 (8.01%) Security Cleared
6 792 (6.59%) MCSE
7 720 (5.99%) CCNA
8 619 (5.15%) SC Cleared
9 518 (4.31%) CISSP
10 507 (4.22%) CCNP
11 418 (3.48%) MCP
12 410 (3.41%) MCSA
13 333 (2.77%) ITIL Foundation Certificate
14 284 (2.36%) DV Cleared
15 277 (2.31%) CISM
16 218 (1.81%) MCITP
17 204 (1.70%) Computer Science Degree
18 169 (1.41%) Citrix Certification
19 158 (1.32%) VMware Certified Professional (VCP)
20 152 (1.27%) PMI Certification
Quality Assurance & Compliance
1 1578 (13.14%) SLA
2 617 (5.14%) ISO/IEC 27001
3 281 (2.34%) QA
4 276 (2.30%) COBIT
5 275 (2.29%) PCI DSS
6 158 (1.32%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 150 (1.25%) ISO/IEC 20000
8 124 (1.03%) GDPR
9 120 (1.00%) PMO
10 111 (0.92%) ISO 9001
11 65 (0.54%) Data Quality
12 55 (0.46%) Sarbanes-Oxley
13 46 (0.38%) Cyber Essentials
14 32 (0.27%) ISO/IEC 27005
15 30 (0.25%) ISO 22301
16 27 (0.22%) SEPA
17 22 (0.18%) COSO
17 22 (0.18%) ISO 9000
18 17 (0.14%) PMBOK
19 14 (0.12%) GPG13
System Software
1 2867 (23.87%) Active Directory
2 1303 (10.85%) VMware Infrastructure
3 727 (6.05%) Hyper-V
4 361 (3.01%) XenApp
5 262 (2.18%) vSphere
6 261 (2.17%) VMware ESXi
7 218 (1.81%) XenDesktop
8 153 (1.27%) Docker
9 140 (1.17%) Virtual Machines
10 124 (1.03%) Virtual Desktop
11 90 (0.75%) Virtual Servers
12 84 (0.70%) Terminal Services
13 74 (0.62%) Microsoft App-V
14 41 (0.34%) VirtualBox
15 40 (0.33%) XenServer
16 39 (0.32%) BitLocker
17 37 (0.31%) Firmware
17 37 (0.31%) Microsoft Virtual Server
18 36 (0.30%) Oracle RAC
19 31 (0.26%) ProxySG
Systems Management
1 839 (6.98%) SCCM
2 294 (2.45%) SCOM
3 281 (2.34%) Puppet
4 221 (1.84%) Ansible
5 192 (1.60%) Opscode Chef
6 152 (1.27%) Nagios
7 147 (1.22%) AirWatch
8 134 (1.12%) WSUS
9 108 (0.90%) vCenter Server
10 74 (0.62%) Backup Exec
10 74 (0.62%) Cisco CUCM
11 71 (0.59%) Terraform
12 66 (0.55%) NetBackup
13 63 (0.52%) Microsoft Clustering
14 56 (0.47%) Microsoft Intune
15 52 (0.43%) SCVMM
16 50 (0.42%) Tivoli
17 46 (0.38%) Norton AntiVirus
17 46 (0.38%) SCOrch
18 42 (0.35%) Systems Management Server (SMS)
Vendors
1 3915 (32.59%) Microsoft
2 2132 (17.75%) VMware
3 1650 (13.74%) Cisco
4 1194 (9.94%) Citrix
5 792 (6.59%) Oracle
6 626 (5.21%) HP
7 498 (4.15%) ServiceNow
8 418 (3.48%) SAP
9 343 (2.86%) Red Hat
10 333 (2.77%) CheckPoint
11 314 (2.61%) F5
12 308 (2.56%) SolarWinds
13 306 (2.55%) Apple
14 303 (2.52%) Remedy
15 283 (2.36%) Juniper
16 249 (2.07%) NetApp
17 233 (1.94%) IBM
18 213 (1.77%) Dell
19 200 (1.66%) Palo Alto
20 177 (1.47%) Avaya