Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > England
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 31 29 21
Rank change year-on-year -2 -8 +1
Permanent jobs citing ITIL 11,249 12,086 16,185
As % of all permanent IT jobs advertised in England 6.88% 7.19% 8.48%
As % of the Processes & Methodologies category 7.59% 7.93% 9.42%
Number of salaries quoted 8,504 9,317 13,080
England median annual salary £45,000 £45,000 £45,000
10th Percentile £24,500 £25,000 £25,000
90th Percentile £72,500 £72,500 £72,500
UK median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 148,125 152,492 171,846
As % of all permanent IT jobs advertised in England 90.65% 90.73% 90.04%
Number of salaries quoted 119,210 123,426 144,723
England median annual salary £50,000 £50,000 £50,000
10th Percentile £29,750 £28,250 £27,500
90th Percentile £82,500 £80,000 £78,000
UK median annual salary £50,000 £49,500 £47,500
% change year-on-year +1.01% +4.21% -

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

The salary distribution of IT jobs citing ITIL in England over the 6 months to 21 July 2018.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -13 3,819 £50,000 -3.85% 280
South East -3 2,238 £45,000 +7.14% 181
North of England -5 1,801 £37,747 +0.66% 223
Midlands +4 1,590 £40,000 -5.88% 136
West Midlands +2 1,122 £42,500 - 95
South West 0 940 £41,500 +9.21% 68
North West -4 922 £39,500 -1.25% 107
East of England -6 879 £45,000 - 78
Yorkshire -4 758 £37,500 - 98
East Midlands +6 466 £39,821 +2.10% 40
North East -4 121 £37,500 - 18
ITIL
UK

For the 6 months to 21 July 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 4,034 (35.86%) Windows
2 3,724 (33.11%) Microsoft
3 2,644 (23.50%) Finance
4 2,628 (23.36%) Active Directory
5 2,588 (23.01%) Service Management
6 1,965 (17.47%) Service Delivery
7 1,934 (17.19%) VMware
8 1,740 (15.47%) SQL
9 1,703 (15.14%) Windows Server
10 1,622 (14.42%) SLA
11 1,580 (14.05%) Degree
11 1,580 (14.05%) Problem-Solving
12 1,525 (13.56%) Agile Software Development
13 1,501 (13.34%) Project Management
14 1,476 (13.12%) Office 365
15 1,416 (12.59%) ITIL V3
16 1,394 (12.39%) Linux
17 1,392 (12.37%) Cisco
18 1,347 (11.97%) SQL Server
19 1,321 (11.74%) Microsoft Office
20 1,319 (11.73%) ITIL Certification
21 1,294 (11.50%) Analytical Skills
22 1,285 (11.42%) VMware Infrastructure
23 1,252 (11.13%) ITSM
24 1,243 (11.05%) Firewall
25 1,224 (10.88%) Microsoft Azure
26 1,204 (10.70%) PRINCE2
27 1,147 (10.20%) Data Centre
28 1,144 (10.17%) Change Management
29 1,143 (10.16%) Problem Management

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 834 (7.41%) MS Exchange
2 687 (6.11%) SharePoint
3 339 (3.01%) IIS
4 334 (2.97%) Exchange Server 2010
5 297 (2.64%) Skype for Business
6 234 (2.08%) Exchange Server 2013
7 197 (1.75%) Apache
8 169 (1.50%) Tomcat
9 101 (0.90%) Confluence
10 95 (0.84%) JBoss
11 81 (0.72%) SharePoint 2013
12 78 (0.69%) WebLogic
13 72 (0.64%) Exchange Server 2007
14 71 (0.63%) CMS
15 70 (0.62%) Oracle SOA Suite
16 66 (0.59%) Elasticsearch
17 60 (0.53%) WebSphere
18 55 (0.49%) OpenStack
19 53 (0.47%) BizTalk Server
19 53 (0.47%) Blackberry Enterprise Server
Applications
1 1,321 (11.74%) Microsoft Office
2 519 (4.61%) Microsoft Excel
3 292 (2.60%) Microsoft PowerPoint
4 199 (1.77%) MS Visio
5 130 (1.16%) Microsoft Project
6 54 (0.48%) Spreadsheet
7 11 (0.098%) Camtasia
8 9 (0.080%) Acrobat
9 6 (0.053%) AutoCAD
10 4 (0.036%) Adobe Creative Suite
10 4 (0.036%) SPSS
11 3 (0.027%) InfoPath
12 2 (0.018%) Final Cut Pro
13 1 (0.009%) 3ds Max
13 1 (0.009%) Abaqus
13 1 (0.009%) Adobe After Effects
13 1 (0.009%) Adobe Premiere
13 1 (0.009%) Avid Media Composer
13 1 (0.009%) Maya
13 1 (0.009%) MicroStation
Business Applications
1 135 (1.20%) Dynamics CRM
2 119 (1.06%) Remedy ITSM
3 39 (0.35%) Dynamics AX
4 32 (0.28%) assyst
5 27 (0.24%) Elite 3E
6 22 (0.20%) Markit EDM
7 19 (0.17%) Workfront
8 17 (0.15%) Dynamics NAV
9 16 (0.14%) SAP CO
9 16 (0.14%) SAP FI
9 16 (0.14%) SAP FI/CO
10 15 (0.13%) Oracle EBS
10 15 (0.13%) SAP SD
11 14 (0.12%) SAP Hybris
12 13 (0.12%) Oracle Applications
12 13 (0.12%) Salesforce.com CRM
13 12 (0.11%) NetSuite
13 12 (0.11%) Unit4 Business World
14 10 (0.089%) Oracle EBS R12
14 10 (0.089%) SAP BPC
Cloud Services
1 1,476 (13.12%) Office 365
2 1,224 (10.88%) Microsoft Azure
3 910 (8.09%) Amazon AWS
4 334 (2.97%) SaaS
5 271 (2.41%) IaaS
6 190 (1.69%) PaaS
7 131 (1.16%) Cloud Computing
8 76 (0.68%) Amazon EC2
9 64 (0.57%) AWS CloudFormation
10 63 (0.56%) Mimecast
11 62 (0.55%) Azure Active Directory
12 60 (0.53%) Amazon S3
13 58 (0.52%) Amazon CloudWatch
13 58 (0.52%) Google Cloud Platform
14 39 (0.35%) OpenShift
15 37 (0.33%) G Suite
16 36 (0.32%) Dynamics 365
17 28 (0.25%) OneDrive
18 26 (0.23%) GitHub
19 23 (0.20%) Virtual Private Cloud
Communications & Networking
1 1,243 (11.05%) Firewall
2 1,021 (9.08%) WAN
3 956 (8.50%) LAN
4 716 (6.37%) DNS
5 608 (5.40%) TCP/IP
6 599 (5.32%) VPN
7 581 (5.16%) SAN
8 495 (4.40%) DHCP
9 394 (3.50%) Network Security
10 327 (2.91%) VoIP
11 322 (2.86%) Wireless
12 313 (2.78%) Internet
13 260 (2.31%) Skype
14 219 (1.95%) Cisco ASA
15 199 (1.77%) Wi-Fi
16 189 (1.68%) MPLS
17 187 (1.66%) VLAN
18 169 (1.50%) SSL
19 166 (1.48%) OSPF
20 164 (1.46%) Cisco Nexus
Database & Business Intelligence
1 1,347 (11.97%) SQL Server
2 271 (2.41%) MySQL
3 263 (2.34%) Oracle Database
4 260 (2.31%) Relational Database
5 197 (1.75%) SQL Server Reporting Services
6 192 (1.71%) SQL Server Integration Services
7 187 (1.66%) Data Warehouse
8 185 (1.64%) SQL Server 2008
9 142 (1.26%) SQL Server 2012
10 115 (1.02%) PostgreSQL
11 108 (0.96%) Big Data
12 101 (0.90%) RDBMS
13 95 (0.84%) SQL Server Analysis Services
14 90 (0.80%) Power BI
15 85 (0.76%) BusinessObjects
16 79 (0.70%) NoSQL
17 77 (0.68%) Oracle Database 10g
18 76 (0.68%) MongoDB
19 72 (0.64%) Oracle Database 11g
20 70 (0.62%) SQL Server 2014
Development Applications
1 348 (3.09%) JIRA
2 176 (1.56%) Jenkins
3 161 (1.43%) Git (software)
4 125 (1.11%) Team Foundation Server
5 95 (0.84%) Visual Studio
6 61 (0.54%) MSI
7 59 (0.52%) Selenium
8 56 (0.50%) VSS/SourceSafe
9 54 (0.48%) TeamCity
10 50 (0.44%) Subversion
11 48 (0.43%) Octopus Deploy
12 44 (0.39%) Atlassian Bamboo
13 42 (0.37%) Bitbucket
13 42 (0.37%) Jasmine
14 31 (0.28%) InstallShield
15 29 (0.26%) gulp
15 29 (0.26%) Karma Test Runner
16 28 (0.25%) Visual Studio Team System
17 24 (0.21%) Toad
18 23 (0.20%) AdminStudio
General
1 2,644 (23.50%) Finance
2 683 (6.07%) Retail
3 578 (5.14%) Banking
4 448 (3.98%) Telecoms
5 383 (3.40%) Law
6 377 (3.35%) Legal
7 195 (1.73%) Marketing
8 189 (1.68%) Manufacturing
9 176 (1.56%) Investment Banking
10 172 (1.53%) Back Office
11 155 (1.38%) Advertising
12 123 (1.09%) Billing
13 100 (0.89%) Publishing
14 94 (0.84%) Financial Institution
15 73 (0.65%) Games
16 68 (0.60%) Local Government
17 60 (0.53%) Front Office
18 53 (0.47%) German Language
19 43 (0.38%) Automotive
20 40 (0.36%) French Language
Job Titles
1 2,587 (23.00%) Analyst
2 978 (8.69%) Support Analyst
3 905 (8.05%) Service Manager
4 826 (7.34%) Service Analyst
5 760 (6.76%) Support Engineer
6 695 (6.18%) Applications Support
7 647 (5.75%) IT Manager
8 602 (5.35%) Service Desk Analyst
9 557 (4.95%) Infrastructure Engineer
10 530 (4.71%) Architect
11 500 (4.44%) Team Leader
12 452 (4.02%) Desktop Support
13 437 (3.88%) IT Support
14 431 (3.83%) Administrator
15 383 (3.40%) Consultant
15 383 (3.40%) Delivery Manager
16 376 (3.34%) Applications Support Analyst
17 360 (3.20%) Project Manager
18 352 (3.13%) IT Analyst
19 334 (2.97%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 480 (4.27%) .NET
2 401 (3.56%) Web Services
3 295 (2.62%) XML
4 270 (2.40%) HTML
5 192 (1.71%) CSS
6 183 (1.63%) Middleware
7 150 (1.33%) .NET Framework
7 150 (1.33%) REST
8 132 (1.17%) SOAP
9 129 (1.15%) ASP.NET
10 119 (1.06%) AngularJS
11 106 (0.94%) LDAP
12 67 (0.60%) HTML5
13 66 (0.59%) ASP.NET MVC
14 61 (0.54%) LAMP
15 54 (0.48%) jQuery
16 48 (0.43%) WCF
17 47 (0.42%) J2EE
17 47 (0.42%) JSON
18 42 (0.37%) XSLT
Miscellaneous
1 1,294 (11.50%) Analytical Skills
2 1,147 (10.20%) Data Centre
3 920 (8.18%) Management Information System
4 751 (6.68%) Self-Motivation
5 537 (4.77%) Computer Science
6 248 (2.20%) Driving Licence
7 227 (2.02%) Enterprise Software
8 224 (1.99%) CMDB
9 192 (1.71%) Clustering
10 190 (1.69%) Public Cloud
11 181 (1.61%) User Experience
12 162 (1.44%) Fintech
13 158 (1.40%) Blackberry
14 148 (1.32%) Replication
15 146 (1.30%) Virtual Team
16 136 (1.21%) iPhone
17 128 (1.14%) NHS
18 124 (1.10%) Fat Client
18 124 (1.10%) Thin Client
19 112 (1.00%) Hybrid Cloud
Operating Systems
1 4,034 (35.86%) Windows
2 1,703 (15.14%) Windows Server
3 1,394 (12.39%) Linux
4 1,008 (8.96%) Windows 7
5 822 (7.31%) Windows Server 2012
6 791 (7.03%) Windows 10
7 768 (6.83%) Windows Server 2008
8 593 (5.27%) Unix
9 320 (2.84%) Red Hat Enterprise Linux
10 194 (1.72%) Windows Server 2003
11 186 (1.65%) Windows 8
12 157 (1.40%) Android
13 133 (1.18%) Apple iOS
14 111 (0.99%) CentOS
15 103 (0.92%) Mac OS X
16 98 (0.87%) Windows XP
17 97 (0.86%) Mac OS
18 93 (0.83%) Solaris
19 54 (0.48%) AIX
20 51 (0.45%) Ubuntu
Processes & Methodologies
1 2,588 (23.01%) Service Management
2 1,965 (17.47%) Service Delivery
3 1,580 (14.05%) Problem-Solving
4 1,525 (13.56%) Agile Software Development
5 1,501 (13.34%) Project Management
6 1,416 (12.59%) ITIL V3
7 1,252 (11.13%) ITSM
8 1,204 (10.70%) PRINCE2
9 1,144 (10.17%) Change Management
10 1,143 (10.16%) Problem Management
11 1,124 (9.99%) Incident Management
12 971 (8.63%) Stakeholder Management
13 879 (7.81%) Continuous Improvement
14 757 (6.73%) DevOps
15 717 (6.37%) Information Security
16 599 (5.32%) Disaster Recovery
17 552 (4.91%) Mentoring
18 537 (4.77%) Configuration Management
19 476 (4.23%) CRM
20 466 (4.14%) Release Management
Programming Languages
1 1,740 (15.47%) SQL
2 868 (7.72%) PowerShell
3 477 (4.24%) Java
4 352 (3.13%) JavaScript
5 347 (3.08%) Python
6 314 (2.79%) C#
7 219 (1.95%) Shell Script
8 209 (1.86%) T-SQL
9 200 (1.78%) Bash Shell
10 158 (1.40%) C
11 143 (1.27%) Perl
12 126 (1.12%) PL/SQL
13 108 (0.96%) PHP
14 84 (0.75%) Ruby
15 79 (0.70%) VBScript
16 73 (0.65%) VB
17 61 (0.54%) VBA
18 47 (0.42%) C++
19 34 (0.30%) R
20 33 (0.29%) VB.NET
Qualifications
1 1,580 (14.05%) Degree
2 1,319 (11.73%) ITIL Certification
3 1,083 (9.63%) Microsoft Certification
4 855 (7.60%) Security Cleared
5 777 (6.91%) Cisco Certification
6 632 (5.62%) MCSE
7 525 (4.67%) CCNA
8 512 (4.55%) SC Cleared
9 478 (4.25%) CISSP
10 419 (3.72%) MCSA
11 397 (3.53%) CCNP
12 346 (3.08%) Computer Science Degree
13 340 (3.02%) MCP
14 324 (2.88%) ITIL Foundation Certificate
15 314 (2.79%) CISM
16 217 (1.93%) MCITP
17 191 (1.70%) PMI Certification
18 186 (1.65%) CISA
19 183 (1.63%) ISEB
20 182 (1.62%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1,622 (14.42%) SLA
2 667 (5.93%) ISO/IEC 27001
3 364 (3.24%) COBIT
4 347 (3.08%) GDPR
5 295 (2.62%) QA
6 259 (2.30%) PCI DSS
7 136 (1.21%) PMO
8 128 (1.14%) ISO/IEC 20000
9 118 (1.05%) Cyber Essentials
9 118 (1.05%) Data Quality
10 98 (0.87%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 83 (0.74%) Sarbanes-Oxley
12 76 (0.68%) ISO 9001
13 39 (0.35%) Cyber Essentials PLUS
14 33 (0.29%) GPG13
15 23 (0.20%) GCP
16 19 (0.17%) HMG Security Policy Framework
17 18 (0.16%) ISO/IEC 19770
18 16 (0.14%) ISO 22301
18 16 (0.14%) PMBOK
System Software
1 2,628 (23.36%) Active Directory
2 1,285 (11.42%) VMware Infrastructure
3 690 (6.13%) Hyper-V
4 285 (2.53%) XenApp
5 282 (2.51%) vSphere
6 276 (2.45%) VMware ESXi
7 185 (1.64%) Microsoft App-V
8 173 (1.54%) XenDesktop
9 160 (1.42%) Docker
10 106 (0.94%) Virtual Servers
11 103 (0.92%) Virtual Desktop
12 87 (0.77%) Virtual Machines
13 75 (0.67%) BitLocker
14 74 (0.66%) Firmware
15 58 (0.52%) XenServer
16 57 (0.51%) Terminal Services
17 38 (0.34%) vCloud
18 35 (0.31%) DFS Replication
18 35 (0.31%) Microsoft Virtual Server
18 35 (0.31%) Oracle RAC
Systems Management
1 906 (8.05%) SCCM
2 302 (2.68%) Puppet
3 214 (1.90%) SCOM
4 191 (1.70%) Opscode Chef
5 179 (1.59%) Ansible
6 110 (0.98%) Nagios
6 110 (0.98%) WSUS
7 91 (0.81%) vCenter Server
8 87 (0.77%) Kubernetes
9 86 (0.76%) SCVMM
10 76 (0.68%) Cisco CUCM
11 75 (0.67%) NetBackup
12 72 (0.64%) AirWatch
13 69 (0.61%) Single Sign-On
14 66 (0.59%) Microsoft Intune
15 61 (0.54%) Terraform
16 59 (0.52%) Failover Clustering
17 57 (0.51%) Cisco Prime
18 55 (0.49%) QRadar
19 50 (0.44%) Backup Exec
Vendors
1 3,724 (33.11%) Microsoft
2 1,934 (17.19%) VMware
3 1,392 (12.37%) Cisco
4 1,042 (9.26%) Citrix
5 869 (7.73%) Oracle
6 614 (5.46%) ServiceNow
7 587 (5.22%) HP
8 347 (3.08%) CheckPoint
9 344 (3.06%) Red Hat
10 322 (2.86%) SAP
11 275 (2.44%) SolarWinds
12 273 (2.43%) Apple
13 259 (2.30%) Remedy
14 254 (2.26%) NetApp
15 239 (2.12%) Juniper
16 224 (1.99%) IBM
17 221 (1.96%) F5
18 216 (1.92%) Fortinet
19 168 (1.49%) EMC
20 166 (1.48%) Veeam