Period
to 22 October 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 October 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > England
6 months to
22 Oct 2019
Same period 2018 Same period 2017
Rank 26 32 28
Rank change year-on-year +6 -4 -8
Permanent jobs citing ITIL 8,876 10,379 11,983
As % of all permanent IT jobs advertised in England 7.02% 6.76% 7.32%
As % of the Processes & Methodologies category 7.62% 7.36% 7.93%
Number of salaries quoted 6,818 7,736 9,203
England median annual salary £45,000 £45,000 £45,000
10th Percentile £25,000 £24,000 £25,000
90th Percentile £75,000 £72,500 £72,500
UK median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 116,507 141,060 151,062
As % of all permanent IT jobs advertised in England 92.13% 91.84% 92.33%
Number of salaries quoted 92,691 113,227 120,016
England median annual salary £52,500 £52,500 £50,000
Median salary % change year-on-year - +5.00% -
10th Percentile £30,000 £29,255 £28,500
90th Percentile £87,500 £85,000 £80,000
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +4.17%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

The salary distribution of IT jobs citing ITIL in England over the 6 months to 22 October 2019.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 22 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 2,797 £54,490 +8.98% 304
South East +8 2,139 £45,500 +1.11% 288
North of England +3 1,387 £40,012 +9.62% 231
Midlands 0 1,152 £42,500 +6.25% 156
West Midlands 0 772 £45,000 +5.88% 101
South West 0 740 £38,375 -1.33% 113
North West -1 692 £42,500 +6.25% 122
East of England +3 611 £42,500 -5.56% 95
Yorkshire +5 553 £40,000 +14.29% 78
East Midlands +9 380 £37,500 +7.14% 54
North East +17 142 £36,452 +9.01% 31
ITIL
UK

For the 6 months to 22 October 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 3,292 (37.09%) Windows
2 3,082 (34.72%) Microsoft
3 2,213 (24.93%) Active Directory
4 2,109 (23.76%) Service Management
5 1,739 (19.59%) Finance
6 1,704 (19.20%) Office 365
7 1,569 (17.68%) Service Delivery
8 1,522 (17.15%) Azure
9 1,462 (16.47%) VMware
10 1,451 (16.35%) Agile Software Development
11 1,401 (15.78%) SLA
12 1,359 (15.31%) Windows Server
13 1,324 (14.92%) Problem-Solving
14 1,255 (14.14%) SQL
15 1,210 (13.63%) Degree
16 1,139 (12.83%) Change Management
17 1,138 (12.82%) Cisco
18 1,098 (12.37%) Windows 10
19 1,096 (12.35%) Firewall
20 1,085 (12.22%) ITSM
21 1,074 (12.10%) Project Management
22 1,033 (11.64%) VMware Infrastructure
23 1,027 (11.57%) Linux
24 1,010 (11.38%) Microsoft Office
25 983 (11.07%) Citrix
26 918 (10.34%) Microsoft Certification
27 877 (9.88%) PRINCE2
28 867 (9.77%) ITIL Certification
29 856 (9.64%) Management Information System
30 847 (9.54%) Incident Management

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 582 (6.56%) MS Exchange
2 470 (5.30%) SharePoint
3 243 (2.74%) IIS
4 235 (2.65%) Skype for Business
5 183 (2.06%) Confluence
6 159 (1.79%) Exchange Server 2013
7 140 (1.58%) Exchange Server 2010
8 88 (0.99%) Tomcat
9 78 (0.88%) Apache
10 58 (0.65%) CMS
11 56 (0.63%) BizTalk Server
12 50 (0.56%) IBM Notes
13 48 (0.54%) Exchange Server 2007
14 33 (0.37%) SharePoint 2013
15 30 (0.34%) SharePoint 2010
16 17 (0.19%) Elasticsearch
17 16 (0.18%) Oracle SOA Suite
18 15 (0.17%) nginx
18 15 (0.17%) OpenStack
18 15 (0.17%) WebSphere
Applications
1 1,010 (11.38%) Microsoft Office
2 283 (3.19%) Microsoft Excel
3 129 (1.45%) Microsoft PowerPoint
4 114 (1.28%) MS Visio
5 90 (1.01%) Microsoft Project
6 18 (0.20%) Acrobat
7 12 (0.14%) Spreadsheet
8 10 (0.11%) CATIA
9 6 (0.068%) InfoPath
10 4 (0.045%) Adobe Creative Suite
11 2 (0.023%) 3ds Max
11 2 (0.023%) Abaqus
11 2 (0.023%) MicroStation
12 1 (0.011%) Adobe Premiere
12 1 (0.011%) Revit
12 1 (0.011%) Windchill
Business Applications
1 94 (1.06%) Dynamics CRM
2 93 (1.05%) Remedy ITSM
3 58 (0.65%) Dynamics AX
4 39 (0.44%) Sparx Enterprise Architect
5 30 (0.34%) Oracle EBS
6 22 (0.25%) Elite 3E
7 21 (0.24%) Dynamics NAV
8 20 (0.23%) SAP Oil and Gas
9 16 (0.18%) SAP SD
10 15 (0.17%) NetSuite
11 14 (0.16%) assyst
11 14 (0.16%) SAP S/4HANA
12 13 (0.15%) Oracle Financials
12 13 (0.15%) Salesforce.com CRM
13 12 (0.14%) Dynamics GP
13 12 (0.14%) Workfront
14 9 (0.10%) Oracle Applications
14 9 (0.10%) SAP ERP
14 9 (0.10%) SimCorp Dimension
15 8 (0.090%) Cognos Business Intelligence
Cloud Services
1 1,704 (19.20%) Office 365
2 1,522 (17.15%) Azure
3 818 (9.22%) AWS
4 214 (2.41%) Azure Active Directory
5 195 (2.20%) SaaS
6 185 (2.08%) IaaS
7 168 (1.89%) PaaS
8 122 (1.37%) Power Platform
9 91 (1.03%) Cloud Computing
10 86 (0.97%) AWS CloudFormation
11 73 (0.82%) OneDrive
12 67 (0.75%) Dynamics 365
13 53 (0.60%) GCP
14 47 (0.53%) Mimecast
15 33 (0.37%) Azure Stack
16 31 (0.35%) OpenShift
17 30 (0.34%) Slack
18 29 (0.33%) Amazon EC2
19 28 (0.32%) Amazon S3
20 26 (0.29%) Amazon ECS
Communications & Networking
1 1,096 (12.35%) Firewall
2 845 (9.52%) DNS
3 831 (9.36%) WAN
4 797 (8.98%) LAN
5 737 (8.30%) DHCP
6 611 (6.88%) TCP/IP
7 374 (4.21%) SAN
8 371 (4.18%) VPN
9 354 (3.99%) VoIP
9 354 (3.99%) Wireless
10 317 (3.57%) Internet
11 285 (3.21%) Skype
12 281 (3.17%) Network Security
13 200 (2.25%) MPLS
14 172 (1.94%) VLAN
15 160 (1.80%) Wi-Fi
16 136 (1.53%) Cisco ASA
17 132 (1.49%) OSPF
18 122 (1.37%) BGP
19 111 (1.25%) Unified Communications
Database & Business Intelligence
1 792 (8.92%) SQL Server
2 176 (1.98%) SQL Server Integration Services
3 152 (1.71%) SQL Server Reporting Services
4 133 (1.50%) Data Warehouse
5 115 (1.30%) Big Data
6 112 (1.26%) Power BI
6 112 (1.26%) SQL Server Analysis Services
7 110 (1.24%) Relational Database
8 94 (1.06%) SQL Server 2012
9 85 (0.96%) MySQL
10 74 (0.83%) SQL Server 2008
11 70 (0.79%) Oracle Database
12 66 (0.74%) PostgreSQL
13 65 (0.73%) DB2
14 57 (0.64%) SQL Server 2016
15 54 (0.61%) SQL Server 2005
16 47 (0.53%) Azure SQL Database
17 44 (0.50%) Oracle Reports
17 44 (0.50%) RDBMS
18 35 (0.39%) BusinessObjects
Development Applications
1 326 (3.67%) JIRA
2 119 (1.34%) Jenkins
3 101 (1.14%) Git (software)
4 94 (1.06%) Visual Studio
5 77 (0.87%) Bitbucket
6 75 (0.84%) MSI
7 74 (0.83%) Atlassian Bamboo
8 40 (0.45%) Octopus Deploy
9 38 (0.43%) Selenium
9 38 (0.43%) TeamCity
10 36 (0.41%) Team Foundation Server
11 32 (0.36%) TestRail
11 32 (0.36%) VSS/SourceSafe
11 32 (0.36%) Zephyr
12 29 (0.33%) JMeter
13 26 (0.29%) JUnit
14 25 (0.28%) Bitbucket Server
14 25 (0.28%) EasyMock
14 25 (0.28%) GoCD
14 25 (0.28%) Subversion
General
1 1,739 (19.59%) Finance
2 521 (5.87%) Public Sector
3 437 (4.92%) Telecoms
4 399 (4.50%) Retail
5 279 (3.14%) Legal
6 275 (3.10%) Banking
7 264 (2.97%) Law
8 228 (2.57%) Manufacturing
9 136 (1.53%) Marketing
10 128 (1.44%) Back Office
11 83 (0.94%) Aerospace
12 77 (0.87%) Electronics
13 59 (0.66%) Billing
14 54 (0.61%) Pharmaceutical
15 53 (0.60%) Local Government
16 51 (0.57%) Financial Institution
17 49 (0.55%) Automotive
18 42 (0.47%) Publishing
19 35 (0.39%) Advertising
19 35 (0.39%) German Language
Job Titles
1 1,812 (20.41%) Analyst
2 794 (8.95%) Service Manager
3 730 (8.22%) Service Analyst
4 694 (7.82%) Support Engineer
5 611 (6.88%) Support Analyst
6 578 (6.51%) IT Manager
7 560 (6.31%) Infrastructure Engineer
8 552 (6.22%) Service Desk Analyst
9 467 (5.26%) Architect
10 466 (5.25%) IT Support
11 434 (4.89%) Applications Support
12 422 (4.75%) Delivery Manager
13 404 (4.55%) Consultant
14 370 (4.17%) Service Delivery Manager
15 350 (3.94%) IT Analyst
16 331 (3.73%) Network Engineer
17 318 (3.58%) 2nd Line Support
18 296 (3.33%) IT Engineer
19 257 (2.90%) Project Manager
20 237 (2.67%) Developer
Libraries, Frameworks & Software Standards
1 310 (3.49%) .NET
2 209 (2.35%) Web Services
3 168 (1.89%) XML
4 154 (1.74%) HTML
5 117 (1.32%) LDAP
6 106 (1.19%) CSS
7 84 (0.95%) REST
8 74 (0.83%) ASP.NET
8 74 (0.83%) SOAP
9 70 (0.79%) JSON
10 69 (0.78%) Middleware
11 46 (0.52%) .NET Framework
12 43 (0.48%) jQuery
13 40 (0.45%) Spring
14 39 (0.44%) OAuth
14 39 (0.44%) SAML
15 36 (0.41%) IBM Integration Bus
16 33 (0.37%) HTML5
17 32 (0.36%) 802.1X
17 32 (0.36%) Java EE
Miscellaneous
1 856 (9.64%) Management Information System
2 812 (9.15%) Analytical Skills
3 672 (7.57%) Data Centre
4 459 (5.17%) Self-Motivation
5 244 (2.75%) Public Cloud
6 200 (2.25%) User Experience
7 158 (1.78%) CMDB
8 143 (1.61%) PKI
9 137 (1.54%) Driving Licence
10 128 (1.44%) Video Conferencing
11 104 (1.17%) Replication
12 103 (1.16%) Hybrid Cloud
13 101 (1.14%) iPhone
14 95 (1.07%) Enterprise Software
15 93 (1.05%) Clustering
16 92 (1.04%) Blackberry
17 86 (0.97%) Fat Client
17 86 (0.97%) Thin Client
18 83 (0.94%) Virtual Team
19 69 (0.78%) iPad
Operating Systems
1 3,292 (37.09%) Windows
2 1,359 (15.31%) Windows Server
3 1,098 (12.37%) Windows 10
4 1,027 (11.57%) Linux
5 762 (8.58%) Windows 7
6 557 (6.28%) Windows Server 2012
7 528 (5.95%) Unix
8 460 (5.18%) Windows Server 2008
9 153 (1.72%) Windows 8
10 145 (1.63%) Android
11 137 (1.54%) Mac OS
12 135 (1.52%) Windows Server 2003
13 131 (1.48%) Red Hat Enterprise Linux
14 117 (1.32%) CentOS
15 108 (1.22%) Apple iOS
16 88 (0.99%) Solaris
17 77 (0.87%) Windows XP
18 46 (0.52%) Ubuntu
19 43 (0.48%) Mac OS X
20 38 (0.43%) Windows 2000
Processes & Methodologies
1 2,109 (23.76%) Service Management
2 1,569 (17.68%) Service Delivery
3 1,451 (16.35%) Agile Software Development
4 1,324 (14.92%) Problem-Solving
5 1,139 (12.83%) Change Management
6 1,085 (12.22%) ITSM
7 1,074 (12.10%) Project Management
8 877 (9.88%) PRINCE2
9 847 (9.54%) Incident Management
10 836 (9.42%) ITIL V3
11 765 (8.62%) Infrastructure Engineering
12 762 (8.58%) Information Security
13 732 (8.25%) Problem Management
14 718 (8.09%) Continuous Improvement
15 601 (6.77%) Stakeholder Management
16 523 (5.89%) DevOps
17 501 (5.64%) Mentoring
17 501 (5.64%) Project Delivery
18 434 (4.89%) Migration
19 406 (4.57%) TOGAF
Programming Languages
1 1,255 (14.14%) SQL
2 813 (9.16%) PowerShell
3 303 (3.41%) Python
4 299 (3.37%) C
5 298 (3.36%) Java
6 273 (3.08%) JavaScript
7 247 (2.78%) C#
8 200 (2.25%) Bash Shell
9 138 (1.55%) T-SQL
10 105 (1.18%) PHP
11 72 (0.81%) PL/SQL
12 66 (0.74%) Perl
13 65 (0.73%) Shell Script
14 57 (0.64%) Ruby
15 56 (0.63%) VB
16 46 (0.52%) VBScript
17 39 (0.44%) C++
18 35 (0.39%) VB.NET
19 28 (0.32%) Objective-C
19 28 (0.32%) RPG
Qualifications
1 1,210 (13.63%) Degree
2 918 (10.34%) Microsoft Certification
3 867 (9.77%) ITIL Certification
4 730 (8.22%) Cisco Certification
5 641 (7.22%) Security Cleared
6 491 (5.53%) MCSE
7 490 (5.52%) CCNA
8 363 (4.09%) CCNP
9 339 (3.82%) MCP
10 326 (3.67%) CISSP
11 325 (3.66%) MCSA
12 311 (3.50%) ITIL Foundation Certificate
13 270 (3.04%) SC Cleared
14 181 (2.04%) CISM
14 181 (2.04%) VMware Certified Professional (VCP)
15 164 (1.85%) DV Cleared
16 146 (1.64%) PMI Certification
17 145 (1.63%) PMP
18 135 (1.52%) CISA
19 126 (1.42%) Computer Science Degree
Quality Assurance & Compliance
1 1,401 (15.78%) SLA
2 561 (6.32%) ISO/IEC 27001
3 247 (2.78%) COBIT
4 205 (2.31%) QA
5 182 (2.05%) GDPR
6 150 (1.69%) PCI DSS
7 132 (1.49%) ISO/IEC 20000
8 107 (1.21%) ISO 9001
9 91 (1.03%) NIST
9 91 (1.03%) PMO
10 69 (0.78%) Cyber Essentials
10 69 (0.78%) Sarbanes-Oxley
11 68 (0.77%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 51 (0.57%) HMG Security Policy Framework
13 24 (0.27%) Data Quality
14 22 (0.25%) ISO 22301
15 18 (0.20%) Cyber Essentials PLUS
16 15 (0.17%) ITGC
17 14 (0.16%) HIPAA
18 13 (0.15%) ISO/IEC 27005
System Software
1 2,213 (24.93%) Active Directory
2 1,033 (11.64%) VMware Infrastructure
3 528 (5.95%) Hyper-V
4 265 (2.99%) XenApp
5 194 (2.19%) XenDesktop
6 182 (2.05%) vSphere
7 152 (1.71%) VMware ESXi
8 144 (1.62%) Docker
9 125 (1.41%) Microsoft App-V
10 116 (1.31%) Virtual Machines
11 109 (1.23%) Firmware
12 65 (0.73%) Virtual Servers
13 55 (0.62%) NFS
14 42 (0.47%) Citrix Hypervisor
15 41 (0.46%) Virtual Desktop
16 39 (0.44%) VirtualBox
17 38 (0.43%) Microsoft Virtual Server
18 32 (0.36%) Terminal Services
19 31 (0.35%) VMware NSX
20 28 (0.32%) VMware Workstation
Systems Management
1 794 (8.95%) SCCM
2 178 (2.01%) Ansible
3 170 (1.92%) SCOM
4 154 (1.74%) Puppet
5 152 (1.71%) Microsoft Intune
6 126 (1.42%) WSUS
7 108 (1.22%) Nagios
8 103 (1.16%) Kubernetes
9 89 (1.00%) Terraform
10 74 (0.83%) Opscode Chef
10 74 (0.83%) Single Sign-On
11 64 (0.72%) Microsoft Data Protection Manager
12 63 (0.71%) Cisco CUCM
13 53 (0.60%) ZABBIX
14 49 (0.55%) SCOrch
14 49 (0.55%) vCenter Server
15 40 (0.45%) AirWatch
15 40 (0.45%) Backup Exec
16 38 (0.43%) FortiGate
17 36 (0.41%) Data Guard
Vendors
1 3,082 (34.72%) Microsoft
2 1,462 (16.47%) VMware
3 1,138 (12.82%) Cisco
4 983 (11.07%) Citrix
5 719 (8.10%) ServiceNow
6 530 (5.97%) Oracle
7 382 (4.30%) HP
8 265 (2.99%) SAP
9 227 (2.56%) IBM
10 187 (2.11%) Red Hat
11 177 (1.99%) Dell
12 173 (1.95%) Remedy
13 164 (1.85%) SolarWinds
14 158 (1.78%) NetApp
15 157 (1.77%) CheckPoint
16 153 (1.72%) Apple
17 143 (1.61%) Meraki
17 143 (1.61%) Splunk
18 138 (1.55%) Palo Alto
18 138 (1.55%) Veeam