Period
to 11 April 2021

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 11 April 2021 with a comparison to the same period in the previous 2 years.

ITIL
UK > England
6 months to
11 Apr 2021
Same period 2020 Same period 2019
Rank 49 37 30
Rank change year-on-year -12 -7 +1
Permanent jobs citing ITIL 3,670 6,501 9,712
As % of all permanent jobs advertised in England 4.97% 6.20% 7.04%
As % of the Processes & Methodologies category 5.37% 6.73% 7.63%
Number of salaries quoted 2,891 5,075 7,271
10th Percentile £26,250 £25,500 £25,000
25th Percentile £34,750 £32,750 £31,275
Median annual salary (50th Percentile) £45,000 £47,500 £45,000
Median % change year-on-year -5.26% +5.56% -
75th Percentile £62,500 £62,500 £58,750
90th Percentile £77,500 £76,250 £71,250
UK median annual salary £45,500 £46,500 £44,500
% change year-on-year -2.15% +4.49% -1.11%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 68,349 96,596 127,293
As % of all permanent IT jobs advertised in England 92.57% 92.20% 92.27%
Number of salaries quoted 53,506 78,125 102,325
10th Percentile £32,500 £31,250 £30,000
25th Percentile £42,000 £40,000 £37,839
Median annual salary (50th Percentile) £55,000 £55,000 £52,500
Median % change year-on-year - +4.76% +5.00%
75th Percentile £75,000 £73,750 £70,750
90th Percentile £91,250 £90,000 £86,250
UK median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 11 April 2021.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 11 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -44 1,047 £59,738 +8.61% 152
South East -5 785 £50,000 +11.11% 95
North of England -19 591 £38,750 -3.13% 122
Midlands -5 588 £40,000 -11.11% 89
West Midlands -9 379 £42,500 -10.53% 60
South West -6 339 £42,500 +1.19% 48
East of England +12 288 £43,000 - 42
Yorkshire -9 266 £36,500 -14.12% 50
North West -18 264 £42,000 +5.00% 63
East Midlands +4 208 £38,375 -14.72% 29
North East -16 61 £41,750 +19.29% 9
ITIL
UK

For the 6 months to 11 April 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 1,481 (40.35%) Microsoft
2 1,214 (33.08%) Windows
3 971 (26.46%) Microsoft 365
4 910 (24.80%) Active Directory
5 904 (24.63%) Azure
6 844 (23.00%) Service Management
7 666 (18.15%) Finance
8 660 (17.98%) Agile Software Development
9 651 (17.74%) VMware
10 602 (16.40%) Windows Server
11 563 (15.34%) Service Delivery
12 529 (14.41%) SLA
13 526 (14.33%) Problem-Solving
14 490 (13.35%) Firewall
15 483 (13.16%) VMware Infrastructure
16 468 (12.75%) SQL
17 439 (11.96%) Change Management
18 436 (11.88%) PowerShell
19 419 (11.42%) ITIL Certification
20 417 (11.36%) Degree
21 416 (11.34%) Windows 10
22 412 (11.23%) AWS
22 412 (11.23%) Cisco
23 409 (11.14%) Linux
24 406 (11.06%) ITSM
25 396 (10.79%) DevOps
26 378 (10.30%) Microsoft Office
27 370 (10.08%) Project Management
28 367 (10.00%) Analytical Skills
29 350 (9.54%) ITIL V3

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 286 (7.79%) SharePoint
2 180 (4.90%) Confluence
3 144 (3.92%) MS Exchange
4 46 (1.25%) IIS
5 39 (1.06%) Skype for Business
6 35 (0.95%) Exchange Server 2013
7 34 (0.93%) Exchange Server 2010
8 25 (0.68%) CMS
9 21 (0.57%) Tomcat
10 18 (0.49%) OpenStack
11 15 (0.41%) Oracle SOA Suite
12 13 (0.35%) Apache
12 13 (0.35%) Elasticsearch
13 11 (0.30%) Drupal
14 9 (0.25%) Sitecore CMS
15 8 (0.22%) WebLogic
16 6 (0.16%) Liferay
16 6 (0.16%) WebSphere
17 5 (0.14%) nginx
17 5 (0.14%) Sitefinity
Applications
1 378 (10.30%) Microsoft Office
2 109 (2.97%) Microsoft Excel
3 58 (1.58%) Microsoft PowerPoint
4 43 (1.17%) MS Visio
5 36 (0.98%) Microsoft Project
6 11 (0.30%) InVision
7 6 (0.16%) Camtasia
8 2 (0.054%) AutoCAD
8 2 (0.054%) Photoshop
9 1 (0.027%) GIMP
9 1 (0.027%) Snagit
9 1 (0.027%) SOLIDWORKS
Business Applications
1 48 (1.31%) Remedy ITSM
2 29 (0.79%) Dynamics CRM
3 14 (0.38%) NetSuite
4 12 (0.33%) Salesforce.com CRM
5 10 (0.27%) Sparx Enterprise Architect
6 9 (0.25%) SAP S/4HANA
7 8 (0.22%) Dynamics NAV
8 7 (0.19%) Workfront
9 6 (0.16%) Dynamics AX
9 6 (0.16%) Remedy AR System
10 5 (0.14%) Visualfiles
11 4 (0.11%) SAP ERP
12 3 (0.082%) Elite 3E
12 3 (0.082%) Magento
12 3 (0.082%) Maximo
12 3 (0.082%) Oracle EBS
12 3 (0.082%) Oracle Payables
12 3 (0.082%) Oracle Receivables
12 3 (0.082%) Sentinel
13 2 (0.054%) SAP GTS
Cloud Services
1 971 (26.46%) Microsoft 365
2 904 (24.63%) Azure
3 412 (11.23%) AWS
4 185 (5.04%) SaaS
5 174 (4.74%) Azure Active Directory
6 142 (3.87%) IaaS
7 137 (3.73%) PaaS
8 116 (3.16%) Power Platform
9 59 (1.61%) Dynamics 365
10 56 (1.53%) Cloud Computing
10 56 (1.53%) GCP
11 39 (1.06%) OneDrive
12 34 (0.93%) Google Workspace
13 33 (0.90%) PowerApps
14 25 (0.68%) Azure Data Factory
14 25 (0.68%) Mimecast
15 21 (0.57%) Azure ExpressRoute
16 20 (0.54%) Power Automate
17 19 (0.52%) Amazon EKS
18 18 (0.49%) AWS CloudFormation
Communications & Networking
1 490 (13.35%) Firewall
2 309 (8.42%) DNS
3 275 (7.49%) WAN
4 268 (7.30%) VPN
5 254 (6.92%) LAN
6 247 (6.73%) DHCP
7 182 (4.96%) TCP/IP
8 133 (3.62%) Network Security
9 132 (3.60%) VLAN
10 130 (3.54%) SAN
11 110 (3.00%) VoIP
12 104 (2.83%) OSPF
13 91 (2.48%) Wireless
14 83 (2.26%) Unified Communications
15 81 (2.21%) MPLS
15 81 (2.21%) Skype
16 75 (2.04%) Internet
17 74 (2.02%) Wi-Fi
18 71 (1.93%) IPv4
19 61 (1.66%) SD-WAN
Database & Business Intelligence
1 295 (8.04%) SQL Server
2 71 (1.93%) Power BI
3 65 (1.77%) SQL Server Reporting Services
4 59 (1.61%) SQL Server Integration Services
5 41 (1.12%) Data Warehouse
6 40 (1.09%) MySQL
7 33 (0.90%) Relational Database
8 31 (0.84%) Amazon RDS
9 30 (0.82%) MongoDB
10 24 (0.65%) Azure SQL Database
11 19 (0.52%) Big Data
12 18 (0.49%) Oracle Database
13 17 (0.46%) Data Lake
14 13 (0.35%) Crystal Reports
15 12 (0.33%) OLAP
15 12 (0.33%) SQL Server Analysis Services
16 10 (0.27%) Cosmos DB
16 10 (0.27%) Tableau
17 8 (0.22%) SQL Server 2014
18 7 (0.19%) PostgreSQL
Development Applications
1 257 (7.00%) JIRA
2 130 (3.54%) Git (software)
3 82 (2.23%) Jenkins
4 61 (1.66%) Subversion
5 52 (1.42%) Maven
6 41 (1.12%) Gradle
7 35 (0.95%) Bitbucket
8 25 (0.68%) Artifactory
9 22 (0.60%) Mocha
10 18 (0.49%) Cucumber
10 18 (0.49%) GitLab
11 16 (0.44%) Selenium
12 15 (0.41%) Eclipse
13 13 (0.35%) SQL Server Management Studio (SSMS)
14 12 (0.33%) Rational Quality Manager
14 12 (0.33%) Rational Rhapsody
14 12 (0.33%) Rational Team Concert
15 11 (0.30%) JUnit
15 11 (0.30%) Mockito
16 9 (0.25%) Visual Studio
General
1 666 (18.15%) Finance
2 194 (5.29%) Public Sector
3 178 (4.85%) Legal
4 172 (4.69%) Telecoms
5 149 (4.06%) Law
6 119 (3.24%) Banking
7 95 (2.59%) Retail
8 75 (2.04%) Manufacturing
9 70 (1.91%) Digital Economy
10 56 (1.53%) Marketing
11 42 (1.14%) Billing
12 36 (0.98%) Games
13 35 (0.95%) Local Government
14 29 (0.79%) Advertising
15 27 (0.74%) Electronics
16 26 (0.71%) Back Office
17 25 (0.68%) Automotive
18 22 (0.60%) German Language
19 21 (0.57%) Aerospace
20 20 (0.54%) Military
Job Titles
1 738 (20.11%) Analyst
2 300 (8.17%) Service Manager
3 268 (7.30%) Support Analyst
4 236 (6.43%) Service Analyst
5 230 (6.27%) Architect
6 227 (6.19%) Infrastructure Engineer
7 218 (5.94%) Support Engineer
8 214 (5.83%) IT Manager
9 179 (4.88%) IT Support
10 176 (4.80%) Service Desk Analyst
11 171 (4.66%) IT Engineer
12 164 (4.47%) Applications Support
13 163 (4.44%) IT Analyst
14 139 (3.79%) 2nd Line Support
14 139 (3.79%) Delivery Manager
15 133 (3.62%) Network Engineer
16 132 (3.60%) Team Leader
17 131 (3.57%) Consultant
18 124 (3.38%) Service Delivery Manager
19 110 (3.00%) Solutions Architect
Libraries, Frameworks & Software Standards
1 175 (4.77%) Web Services
2 85 (2.32%) .NET
3 63 (1.72%) SOAP
4 60 (1.63%) XML
5 49 (1.34%) HTML
6 41 (1.12%) REST
7 38 (1.04%) CSS
8 37 (1.01%) LDAP
9 33 (0.90%) JSON
10 32 (0.87%) Middleware
10 32 (0.87%) Node.js
11 31 (0.84%) Ajax
12 26 (0.71%) React
13 25 (0.68%) Spring
14 20 (0.54%) AngularJS
15 19 (0.52%) RESTful
16 14 (0.38%) .NET Framework
16 14 (0.38%) jQuery
16 14 (0.38%) Vue.js
17 13 (0.35%) Elastic Stack
Miscellaneous
1 367 (10.00%) Analytical Skills
2 265 (7.22%) Management Information System
3 262 (7.14%) Data Centre
4 156 (4.25%) Self-Motivation
5 111 (3.02%) Public Cloud
6 94 (2.56%) User Experience
7 75 (2.04%) Driving Licence
8 72 (1.96%) CMDB
9 62 (1.69%) Hybrid Cloud
10 52 (1.42%) Replication
11 48 (1.31%) Enterprise Software
12 47 (1.28%) Private Cloud
13 36 (0.98%) Cloud Native
14 35 (0.95%) Clustering
14 35 (0.95%) Virtual Team
15 30 (0.82%) Cyberthreat
16 29 (0.79%) Smartphone
16 29 (0.79%) Video Conferencing
17 27 (0.74%) Client/Server
17 27 (0.74%) N-Tier
Operating Systems
1 1,214 (33.08%) Windows
2 602 (16.40%) Windows Server
3 416 (11.34%) Windows 10
4 409 (11.14%) Linux
5 206 (5.61%) Windows Server 2016
6 198 (5.40%) Windows Server 2012
7 115 (3.13%) Unix
8 95 (2.59%) Windows Server 2008
9 91 (2.48%) Windows 7
10 90 (2.45%) Windows Server 2019
11 84 (2.29%) Android
12 76 (2.07%) Red Hat Enterprise Linux
13 63 (1.72%) CentOS
14 52 (1.42%) Ubuntu
15 46 (1.25%) Mac OS X
16 45 (1.23%) Apple iOS
17 41 (1.12%) Mac OS
18 21 (0.57%) Windows 8
19 16 (0.44%) Windows Server 2003
20 12 (0.33%) Solaris
Processes & Methodologies
1 844 (23.00%) Service Management
2 660 (17.98%) Agile Software Development
3 563 (15.34%) Service Delivery
4 526 (14.33%) Problem-Solving
5 439 (11.96%) Change Management
6 406 (11.06%) ITSM
7 396 (10.79%) DevOps
8 370 (10.08%) Project Management
9 350 (9.54%) ITIL V3
10 341 (9.29%) Incident Management
11 338 (9.21%) Problem Management
12 313 (8.53%) Stakeholder Management
13 307 (8.37%) Infrastructure Engineering
14 270 (7.36%) Continuous Improvement
15 227 (6.19%) Scrum
16 225 (6.13%) Information Security
17 217 (5.91%) Configuration Management
18 212 (5.78%) PRINCE2
19 203 (5.53%) Project Delivery
20 189 (5.15%) Line Management
Programming Languages
1 468 (12.75%) SQL
2 436 (11.88%) PowerShell
3 169 (4.60%) Python
4 114 (3.11%) Bash Shell
5 105 (2.86%) Java
6 76 (2.07%) JavaScript
7 73 (1.99%) C
8 56 (1.53%) T-SQL
9 39 (1.06%) C#
10 35 (0.95%) PL/SQL
11 33 (0.90%) Perl
12 23 (0.63%) Java 8
13 16 (0.44%) Shell Script
14 12 (0.33%) Ruby
15 10 (0.27%) C++
16 9 (0.25%) PHP
16 9 (0.25%) VBScript
17 8 (0.22%) VB
18 7 (0.19%) Go
19 6 (0.16%) Groovy
Qualifications
1 419 (11.42%) ITIL Certification
2 417 (11.36%) Degree
3 324 (8.83%) Security Cleared
4 260 (7.08%) Microsoft Certification
5 241 (6.57%) Cisco Certification
6 235 (6.40%) SC Cleared
7 181 (4.93%) CCNA
8 163 (4.44%) MCSE
9 157 (4.28%) ITIL Foundation Certificate
10 117 (3.19%) MCSA
11 109 (2.97%) CISSP
12 104 (2.83%) CCNP
13 67 (1.83%) CISM
14 66 (1.80%) VMware Certified Professional (VCP)
15 56 (1.53%) DV Cleared
16 54 (1.47%) CISA
16 54 (1.47%) MCP
17 51 (1.39%) PMI Certification
18 44 (1.20%) Computer Science Degree
19 43 (1.17%) RHCE
Quality Assurance & Compliance
1 529 (14.41%) SLA
2 231 (6.29%) ISO/IEC 27001
3 202 (5.50%) GDPR
4 131 (3.57%) COBIT
5 79 (2.15%) NIST
6 68 (1.85%) QA
7 57 (1.55%) PCI DSS
8 51 (1.39%) ISO/IEC 20000
9 49 (1.34%) Cyber Essentials
10 48 (1.31%) GRC
11 43 (1.17%) ISO 9001
12 31 (0.84%) BS25999
13 30 (0.82%) Cyber Essentials PLUS
14 22 (0.60%) Data Quality
15 21 (0.57%) PMO
16 17 (0.46%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
17 15 (0.41%) Sarbanes-Oxley
18 9 (0.25%) PMBOK
19 8 (0.22%) ISO 22301
20 6 (0.16%) GAMP
System Software
1 910 (24.80%) Active Directory
2 483 (13.16%) VMware Infrastructure
3 209 (5.69%) Hyper-V
4 150 (4.09%) VMware ESXi
5 140 (3.81%) Docker
6 94 (2.56%) vSphere
7 86 (2.34%) XenApp
8 85 (2.32%) XenDesktop
9 64 (1.74%) Virtual Desktop
10 51 (1.39%) Virtual Machines
11 43 (1.17%) Virtual Servers
12 34 (0.93%) Microsoft Virtual Server
13 25 (0.68%) VMware NSX
14 23 (0.63%) Firmware
15 15 (0.41%) Microsoft App-V
16 13 (0.35%) BitLocker
17 9 (0.25%) VMware Workstation
18 8 (0.22%) Shibboleth
18 8 (0.22%) Terminal Services
18 8 (0.22%) VMware Server
Systems Management
1 339 (9.24%) SCCM
2 179 (4.88%) Microsoft Intune
3 170 (4.63%) Ansible
4 114 (3.11%) Puppet
5 86 (2.34%) Kubernetes
6 84 (2.29%) Terraform
7 50 (1.36%) SCOM
8 49 (1.34%) Single Sign-On
9 44 (1.20%) WSUS
10 29 (0.79%) Jamf Pro
11 27 (0.74%) Opscode Chef
12 23 (0.63%) vCenter Server
13 19 (0.52%) HP UCMDB
14 18 (0.49%) Microsoft Data Protection Manager
15 17 (0.46%) Nagios
15 17 (0.46%) Nessus
16 16 (0.44%) IBM BigFix
17 14 (0.38%) Packer
17 14 (0.38%) SCOrch
18 13 (0.35%) FortiGate
Vendors
1 1,481 (40.35%) Microsoft
2 651 (17.74%) VMware
3 412 (11.23%) Cisco
4 322 (8.77%) Citrix
5 265 (7.22%) ServiceNow
6 156 (4.25%) Oracle
7 106 (2.89%) Apple
8 101 (2.75%) IBM
9 100 (2.72%) HP
10 94 (2.56%) Meraki
11 85 (2.32%) Veeam
12 84 (2.29%) Red Hat
13 79 (2.15%) Google
14 69 (1.88%) CheckPoint
15 68 (1.85%) Remedy
16 65 (1.77%) Dell
16 65 (1.77%) SAP
17 60 (1.63%) Palo Alto
18 56 (1.53%) Salesforce.com
19 51 (1.39%) Juniper