Period
to 21 July 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 July 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
UK > England
6 months to
21 Jul 2019
Same period 2018 Same period 2017
Rank 26 31 29
Rank change year-on-year +5 -2 -8
Permanent jobs citing ITIL 9,632 11,249 12,086
As % of all permanent IT jobs advertised in England 7.19% 6.88% 7.19%
As % of the Processes & Methodologies category 7.81% 7.49% 7.82%
Number of salaries quoted 7,279 8,504 9,317
England median annual salary £45,000 £45,000 £45,000
10th Percentile £25,000 £24,500 £25,000
90th Percentile £72,500 £72,500 £72,500
UK median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 123,309 150,143 154,581
As % of all permanent IT jobs advertised in England 92.03% 91.89% 91.97%
Number of salaries quoted 97,848 120,968 125,242
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +2.04%
10th Percentile £30,000 £29,250 £28,000
90th Percentile £86,250 £82,500 £80,000
UK median annual salary £52,500 £50,000 £49,000
% change year-on-year +5.00% +2.04% +3.16%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

The salary distribution of IT jobs citing ITIL in England over the 6 months to 21 July 2019.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 21 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 3,008 £52,500 +5.00% 319
South East +9 2,252 £45,000 - 274
North of England +6 1,605 £40,000 +5.97% 283
Midlands 0 1,293 £42,000 +5.00% 199
West Midlands +1 904 £42,500 - 120
North West +6 804 £42,500 +7.59% 148
South West -2 795 £39,500 -4.82% 148
East of England +8 644 £42,500 -5.56% 110
Yorkshire -6 615 £38,132 +1.68% 97
East Midlands +1 386 £35,000 -12.11% 79
North East +23 185 £35,000 -6.67% 38
ITIL
UK

For the 6 months to 21 July 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL.

1 3,416 (35.47%) Windows
2 3,197 (33.19%) Microsoft
3 2,392 (24.83%) Active Directory
4 2,237 (23.22%) Service Management
5 1,837 (19.07%) Finance
6 1,721 (17.87%) Office 365
7 1,712 (17.77%) Service Delivery
8 1,652 (17.15%) VMware
9 1,553 (16.12%) Windows Server
10 1,500 (15.57%) Problem-Solving
11 1,495 (15.52%) SQL
12 1,480 (15.37%) Microsoft Azure
13 1,470 (15.26%) Agile Software Development
14 1,414 (14.68%) SLA
15 1,363 (14.15%) Cisco
16 1,312 (13.62%) Degree
17 1,227 (12.74%) ITSM
18 1,199 (12.45%) Project Management
19 1,190 (12.35%) Change Management
20 1,152 (11.96%) Firewall
21 1,098 (11.40%) Linux
22 1,085 (11.26%) Microsoft Office
23 1,081 (11.22%) VMware Infrastructure
24 1,066 (11.07%) Citrix
25 1,051 (10.91%) ITIL Certification
26 1,031 (10.70%) Analytical Skills
27 1,000 (10.38%) PRINCE2
28 996 (10.34%) ITIL V3
29 912 (9.47%) DNS
30 895 (9.29%) PowerShell

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 644 (6.69%) MS Exchange
2 604 (6.27%) SharePoint
3 311 (3.23%) Skype for Business
4 286 (2.97%) IIS
5 188 (1.95%) Exchange Server 2013
6 175 (1.82%) Exchange Server 2010
7 170 (1.76%) Apache
8 163 (1.69%) Confluence
9 112 (1.16%) Tomcat
10 63 (0.65%) Exchange Server 2007
11 60 (0.62%) IBM Notes
12 57 (0.59%) BizTalk Server
13 55 (0.57%) CMS
14 45 (0.47%) SharePoint 2010
15 34 (0.35%) WebLogic
16 33 (0.34%) WebSphere
17 29 (0.30%) SAS
18 28 (0.29%) Blackberry Enterprise Server
18 28 (0.29%) Elasticsearch
19 27 (0.28%) Exchange Server 2003
Applications
1 1,085 (11.26%) Microsoft Office
2 349 (3.62%) Microsoft Excel
3 158 (1.64%) Microsoft PowerPoint
4 140 (1.45%) MS Visio
5 102 (1.06%) Microsoft Project
6 20 (0.21%) Acrobat
6 20 (0.21%) InfoPath
7 12 (0.12%) CATIA
8 8 (0.083%) Spreadsheet
9 3 (0.031%) Adobe XD
9 3 (0.031%) UXPin
10 2 (0.021%) 3ds Max
10 2 (0.021%) AutoCAD
10 2 (0.021%) Chatbot
10 2 (0.021%) MicroStation
10 2 (0.021%) Revit
11 1 (0.010%) Abaqus
11 1 (0.010%) Adobe Premiere
11 1 (0.010%) Open Workbench
11 1 (0.010%) Windchill
Business Applications
1 113 (1.17%) Remedy ITSM
2 99 (1.03%) Dynamics CRM
3 48 (0.50%) Dynamics AX
4 34 (0.35%) Sparx Enterprise Architect
5 33 (0.34%) SAP SD
6 29 (0.30%) Elite 3E
7 22 (0.23%) Dynamics GP
8 20 (0.21%) Oracle EBS
8 20 (0.21%) SAP Oil and Gas
9 18 (0.19%) SAP S/4HANA
10 16 (0.17%) Dynamics NAV
10 16 (0.17%) SAP MM
11 14 (0.15%) Salesforce.com CRM
12 13 (0.13%) Carpe Diem
12 13 (0.13%) NetSuite
12 13 (0.13%) SAP Hybris
13 10 (0.10%) SAP ERP
14 9 (0.093%) Oracle ERP
14 9 (0.093%) SAP FI
14 9 (0.093%) SimCorp Dimension
Cloud Services
1 1,721 (17.87%) Office 365
2 1,480 (15.37%) Microsoft Azure
3 785 (8.15%) Amazon AWS
4 255 (2.65%) SaaS
5 190 (1.97%) Azure Active Directory
6 167 (1.73%) IaaS
7 125 (1.30%) PaaS
8 113 (1.17%) Power Platform
9 90 (0.93%) Google Cloud Platform
10 80 (0.83%) OneDrive
11 72 (0.75%) Cloud Computing
12 65 (0.67%) AWS CloudFormation
13 57 (0.59%) Azure Stack
14 55 (0.57%) Dynamics 365
15 50 (0.52%) Mimecast
16 33 (0.34%) Slack
17 28 (0.29%) OpenShift
18 24 (0.25%) Amazon EC2
19 23 (0.24%) Amazon S3
20 20 (0.21%) IBM Cloud
Communications & Networking
1 1,152 (11.96%) Firewall
2 912 (9.47%) DNS
3 863 (8.96%) WAN
4 829 (8.61%) LAN
5 718 (7.45%) DHCP
6 571 (5.93%) TCP/IP
7 462 (4.80%) SAN
8 420 (4.36%) Wireless
9 411 (4.27%) VoIP
10 390 (4.05%) VPN
11 376 (3.90%) Skype
12 341 (3.54%) Internet
13 321 (3.33%) Network Security
14 218 (2.26%) MPLS
15 195 (2.02%) VLAN
16 182 (1.89%) Cisco ASA
17 178 (1.85%) Wi-Fi
18 143 (1.48%) IP Telephony
19 140 (1.45%) Remote Desktop
20 132 (1.37%) BGP
Database & Business Intelligence
1 843 (8.75%) SQL Server
2 162 (1.68%) SQL Server Reporting Services
3 145 (1.51%) SQL Server 2012
4 144 (1.50%) SQL Server Integration Services
5 120 (1.25%) MySQL
6 118 (1.23%) Relational Database
7 112 (1.16%) Data Warehouse
8 96 (1.00%) Power BI
9 88 (0.91%) SQL Server 2008
10 81 (0.84%) Big Data
11 75 (0.78%) SQL Server Analysis Services
12 71 (0.74%) SQL Server 2016
13 69 (0.72%) DB2
13 69 (0.72%) PostgreSQL
14 64 (0.66%) Oracle Database
15 58 (0.60%) Oracle Reports
16 53 (0.55%) MongoDB
17 47 (0.49%) BusinessObjects
18 46 (0.48%) Azure SQL Database
19 43 (0.45%) NoSQL
Development Applications
1 334 (3.47%) JIRA
2 122 (1.27%) Jenkins
3 102 (1.06%) Git (software)
4 100 (1.04%) Visual Studio
5 65 (0.67%) Bitbucket
6 64 (0.66%) Atlassian Bamboo
7 61 (0.63%) MSI
8 45 (0.47%) Team Foundation Server
9 39 (0.40%) TestRail
9 39 (0.40%) Zephyr
10 33 (0.34%) TeamCity
11 30 (0.31%) JUnit
11 30 (0.31%) Subversion
12 27 (0.28%) Bitbucket Server
12 27 (0.28%) EasyMock
13 24 (0.25%) Selenium
14 23 (0.24%) Octopus Deploy
15 22 (0.23%) Visual Studio Team System
16 20 (0.21%) JMeter
16 20 (0.21%) VSS/SourceSafe
General
1 1,837 (19.07%) Finance
2 460 (4.78%) Retail
3 451 (4.68%) Telecoms
4 323 (3.35%) Legal
5 318 (3.30%) Law
6 312 (3.24%) Banking
7 222 (2.30%) Manufacturing
8 173 (1.80%) Back Office
9 160 (1.66%) Marketing
10 73 (0.76%) Electronics
11 67 (0.70%) Advertising
12 53 (0.55%) Aerospace
13 51 (0.53%) Pharmaceutical
14 48 (0.50%) Publishing
15 45 (0.47%) German Language
16 44 (0.46%) Billing
17 35 (0.36%) Automotive
17 35 (0.36%) Local Government
18 34 (0.35%) Front Office
19 30 (0.31%) Games
Job Titles
1 2,196 (22.80%) Analyst
2 827 (8.59%) Support Analyst
3 820 (8.51%) Service Manager
4 747 (7.76%) Service Analyst
5 691 (7.17%) Infrastructure Engineer
6 676 (7.02%) Support Engineer
7 594 (6.17%) IT Manager
8 573 (5.95%) Service Desk Analyst
9 514 (5.34%) Applications Support
10 472 (4.90%) Delivery Manager
11 457 (4.74%) Architect
12 455 (4.72%) Consultant
13 438 (4.55%) IT Analyst
13 438 (4.55%) IT Support
14 410 (4.26%) Services Delivery Manager
15 369 (3.83%) 2nd Line Support
16 341 (3.54%) Network Engineer
17 328 (3.41%) IT Engineer
18 271 (2.81%) Project Manager
19 265 (2.75%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 313 (3.25%) .NET
2 252 (2.62%) Web Services
3 223 (2.32%) XML
4 199 (2.07%) HTML
5 130 (1.35%) CSS
6 103 (1.07%) REST
7 86 (0.89%) LDAP
8 85 (0.88%) ASP.NET
9 78 (0.81%) SOAP
10 74 (0.77%) Middleware
11 67 (0.70%) JSON
12 59 (0.61%) HTML5
13 56 (0.58%) .NET Framework
14 51 (0.53%) Spring
15 49 (0.51%) AngularJS
15 49 (0.51%) Software Packaging
16 44 (0.46%) jQuery
17 39 (0.40%) LAMP
18 37 (0.38%) IBM Integration Bus
19 36 (0.37%) 802.1X
Miscellaneous
1 1,031 (10.70%) Analytical Skills
2 836 (8.68%) Management Information System
3 760 (7.89%) Data Centre
4 517 (5.37%) Self-Motivation
5 206 (2.14%) Public Cloud
6 190 (1.97%) User Experience
7 171 (1.78%) CMDB
8 151 (1.57%) PKI
9 150 (1.56%) Replication
10 136 (1.41%) Driving Licence
11 130 (1.35%) Enterprise Software
12 119 (1.24%) Virtual Team
13 117 (1.21%) Clustering
14 114 (1.18%) Video Conferencing
15 98 (1.02%) Fat Client
15 98 (1.02%) Thin Client
16 97 (1.01%) Blackberry
17 96 (1.00%) iPhone
18 85 (0.88%) Hybrid Cloud
19 79 (0.82%) EPoS
Operating Systems
1 3,416 (35.47%) Windows
2 1,553 (16.12%) Windows Server
3 1,098 (11.40%) Linux
4 879 (9.13%) Windows 10
5 724 (7.52%) Windows 7
6 655 (6.80%) Windows Server 2012
7 507 (5.26%) Unix
8 460 (4.78%) Windows Server 2008
9 178 (1.85%) Red Hat Enterprise Linux
10 158 (1.64%) CentOS
11 143 (1.48%) Windows 8
12 133 (1.38%) Windows Server 2003
13 129 (1.34%) Android
14 119 (1.24%) Apple iOS
15 115 (1.19%) Mac OS
16 86 (0.89%) Windows XP
17 51 (0.53%) Ubuntu
18 47 (0.49%) AIX
19 45 (0.47%) Mac OS X
20 41 (0.43%) Windows 2000
Processes & Methodologies
1 2,237 (23.22%) Service Management
2 1,712 (17.77%) Service Delivery
3 1,500 (15.57%) Problem-Solving
4 1,470 (15.26%) Agile Software Development
5 1,227 (12.74%) ITSM
6 1,199 (12.45%) Project Management
7 1,190 (12.35%) Change Management
8 1,000 (10.38%) PRINCE2
9 996 (10.34%) ITIL V3
10 895 (9.29%) Incident Management
11 873 (9.06%) Infrastructure Engineering
12 777 (8.07%) Problem Management
13 738 (7.66%) Continuous Improvement
14 716 (7.43%) Information Security
15 702 (7.29%) Stakeholder Management
16 559 (5.80%) DevOps
17 463 (4.81%) Migration
18 458 (4.75%) Mentoring
19 430 (4.46%) Disaster Recovery
20 397 (4.12%) TOGAF
Programming Languages
1 1,495 (15.52%) SQL
2 895 (9.29%) PowerShell
3 354 (3.68%) Java
4 320 (3.32%) Python
5 318 (3.30%) JavaScript
6 251 (2.61%) C
7 226 (2.35%) C#
8 203 (2.11%) T-SQL
9 179 (1.86%) Bash Shell
10 103 (1.07%) Shell Script
11 102 (1.06%) PHP
12 86 (0.89%) Perl
12 86 (0.89%) PL/SQL
13 56 (0.58%) VB
14 51 (0.53%) VB.NET
15 48 (0.50%) Ruby
16 44 (0.46%) C++
17 36 (0.37%) VBScript
18 28 (0.29%) RPG
19 22 (0.23%) VBA
Qualifications
1 1,312 (13.62%) Degree
2 1,051 (10.91%) ITIL Certification
3 888 (9.22%) Microsoft Certification
4 798 (8.28%) Cisco Certification
5 782 (8.12%) Security Cleared
6 570 (5.92%) CCNA
7 513 (5.33%) MCSE
8 396 (4.11%) SC Cleared
9 377 (3.91%) CCNP
10 364 (3.78%) MCSA
11 352 (3.65%) CISSP
12 337 (3.50%) ITIL Foundation Certificate
13 296 (3.07%) MCP
14 225 (2.34%) VMware Certified Professional (VCP)
15 212 (2.20%) DV Cleared
16 196 (2.03%) CISM
17 153 (1.59%) PMI Certification
18 149 (1.55%) Computer Science Degree
19 139 (1.44%) PMP
20 136 (1.41%) CISA
Quality Assurance & Compliance
1 1,414 (14.68%) SLA
2 601 (6.24%) ISO/IEC 27001
3 341 (3.54%) GDPR
4 273 (2.83%) QA
5 245 (2.54%) COBIT
6 217 (2.25%) PCI DSS
7 138 (1.43%) PMO
8 124 (1.29%) ISO 9001
9 117 (1.21%) ISO/IEC 20000
10 109 (1.13%) Cyber Essentials
11 88 (0.91%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 83 (0.86%) NIST
13 76 (0.79%) Sarbanes-Oxley
14 49 (0.51%) Cyber Essentials PLUS
15 41 (0.43%) HMG Security Policy Framework
16 33 (0.34%) ISO 22301
17 31 (0.32%) Data Quality
18 13 (0.13%) HIPAA
18 13 (0.13%) ISO/IEC 27005
19 11 (0.11%) ISO 31000
System Software
1 2,392 (24.83%) Active Directory
2 1,081 (11.22%) VMware Infrastructure
3 682 (7.08%) Hyper-V
4 283 (2.94%) XenApp
5 220 (2.28%) vSphere
6 184 (1.91%) VMware ESXi
7 182 (1.89%) XenDesktop
8 156 (1.62%) Microsoft App-V
9 126 (1.31%) Docker
10 101 (1.05%) Virtual Machines
11 88 (0.91%) Virtual Servers
12 70 (0.73%) Firmware
13 51 (0.53%) BitLocker
14 43 (0.45%) VMware NSX
15 37 (0.38%) NFS
15 37 (0.38%) Virtual Desktop
16 36 (0.37%) Terminal Server
17 30 (0.31%) vCloud
18 29 (0.30%) Microsoft Virtual Server
18 29 (0.30%) Terminal Services
Systems Management
1 890 (9.24%) SCCM
2 213 (2.21%) SCOM
3 171 (1.78%) Puppet
4 160 (1.66%) WSUS
5 154 (1.60%) Ansible
6 118 (1.23%) Microsoft Intune
7 103 (1.07%) Nagios
8 94 (0.98%) SCVMM
9 87 (0.90%) Opscode Chef
10 85 (0.88%) Kubernetes
10 85 (0.88%) Microsoft Data Protection Manager
11 78 (0.81%) Terraform
12 73 (0.76%) SCOrch
13 68 (0.71%) Cisco CUCM
14 66 (0.69%) vCenter Server
15 62 (0.64%) Single Sign-On
16 52 (0.54%) Microsoft Clustering
17 51 (0.53%) Failover Clustering
18 48 (0.50%) AirWatch
19 42 (0.44%) ZABBIX
Vendors
1 3,197 (33.19%) Microsoft
2 1,652 (17.15%) VMware
3 1,363 (14.15%) Cisco
4 1,066 (11.07%) Citrix
5 673 (6.99%) ServiceNow
6 508 (5.27%) Oracle
7 450 (4.67%) HP
8 303 (3.15%) SAP
9 255 (2.65%) IBM
10 229 (2.38%) Remedy
11 224 (2.33%) Red Hat
12 212 (2.20%) SolarWinds
13 209 (2.17%) Dell
14 193 (2.00%) Apple
15 187 (1.94%) F5
16 184 (1.91%) CheckPoint
17 178 (1.85%) Meraki
18 176 (1.83%) Veeam
19 174 (1.81%) Juniper
20 162 (1.68%) Palo Alto