The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Services Delivery
UK / England
Rank 112 87 78
Rank change year-on-year -25 -9  
Permanent jobs citing Service Delivery 2132 3031 3497
As % of all permanent IT jobs advertised in England 2.71% 3.15% 3.55%
As % of the Processes & Methodologies category 3.04% 3.56% 4.08%
Number of salaries quoted 1572 2261 2528
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £27,500 £28,000 £29,650
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London median salary £43,250 £45,000 £45,000
% change year-on-year -3.88% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process and methodology skills.

Process & Methodology Skills
England
Permanent job vacancies with a requirement for process and methodology skills 70054 85136 85691
As % of all permanent IT job vacancies advertised in England 89.05% 88.56% 87.02%
Number of salaries quoted 58038 71244 70035
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in England.

Salary trend for Service Delivery in England

Service Delivery
Salary Histogram in England

The salary distribution of IT jobs citing Service Delivery in England over the 3 months to 23 March 2017.

Salary histogram for Service Delivery in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -10 761 £53,730 -6.55% 83
South East -32 363 £47,500 -2.06% 55
West Midlands +1 214 £45,001 - 16
South West +4 197 £37,500 - 12
East of England +2 189 £43,000 -12.24% 18
North West -57 159 £45,000 -2.17% 30
Yorkshire -25 139 £45,000 -6.25% 22
East Midlands -9 80 £43,000 +22.85% 10
North East -9 26 £41,000 +76.34% 2
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 23 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Delivery.

1 2114 (45.09%) ITIL
2 1119 (23.87%) Finance
3 1006 (21.46%) Microsoft
4 880 (18.77%) Service Management
5 851 (18.15%) Windows
6 805 (17.17%) Project Management
7 750 (16.00%) SLA
8 674 (14.38%) MS Excel
9 600 (12.80%) Agile Software Development
10 562 (11.99%) Degree
11 558 (11.90%) Active Directory
12 556 (11.86%) Data Centre
13 547 (11.67%) SQL
14 545 (11.63%) Continuous Improvement
15 505 (10.77%) VMware
16 468 (9.98%) Stakeholder Management
17 463 (9.88%) Cisco
17 463 (9.88%) Analytical Skills
18 453 (9.66%) ITIL Certification
19 408 (8.70%) SQL Server
20 404 (8.62%) Change Management
21 399 (8.51%) PRINCE2
22 395 (8.43%) Linux
23 389 (8.30%) Windows Server
24 385 (8.21%) Incident Management
25 374 (7.98%) Line Management
26 372 (7.94%) Problem Management
26 372 (7.94%) Management Information System
27 355 (7.57%) VMware Infrastructure
28 347 (7.40%) ITIL V3

Service Delivery
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 231 (4.93%) MS Exchange
2 191 (4.07%) SharePoint
3 147 (3.14%) IIS
4 86 (1.83%) Exchange Server 2010
5 83 (1.77%) Apache
6 82 (1.75%) Skype for Business
7 71 (1.51%) Exchange Server 2013
8 45 (0.96%) Confluence
9 42 (0.90%) Tomcat
10 35 (0.75%) JBoss
11 33 (0.70%) CMS
12 32 (0.68%) Oracle SOA Suite
13 31 (0.66%) WebSphere
14 29 (0.62%) Exchange Server 2007
15 26 (0.55%) WebLogic
16 18 (0.38%) BizTalk Server
17 16 (0.34%) Exchange Server 2003
18 15 (0.32%) Blackberry Enterprise Server
19 14 (0.30%) Documentum
20 11 (0.23%) Drupal
Applications
1 674 (14.38%) MS Excel
2 334 (7.12%) MS Office
3 187 (3.99%) MS PowerPoint
4 73 (1.56%) MS Project
5 63 (1.34%) MS Visio
6 12 (0.26%) Spreadsheet
7 6 (0.13%) Acrobat
7 6 (0.13%) Camtasia
7 6 (0.13%) Snagit
8 5 (0.11%) Adobe Captivate
9 4 (0.085%) Adobe Creative Suite
10 3 (0.064%) AutoCAD
10 3 (0.064%) Photoshop
11 1 (0.021%) 3ds Max
11 1 (0.021%) Adobe Premiere
11 1 (0.021%) Revit
11 1 (0.021%) SPSS
Business Applications
1 38 (0.81%) assyst
2 27 (0.58%) Oracle Financials
3 23 (0.49%) Dynamics CRM
3 23 (0.49%) Oracle Retail
3 23 (0.49%) PeopleSoft Financials
4 19 (0.41%) RiskWrite
5 18 (0.38%) Sentinel
6 17 (0.36%) Dynamics AX
7 16 (0.34%) SAP ERP
8 15 (0.32%) Remedy ITSM
8 15 (0.32%) SAP BPC
8 15 (0.32%) SAP CO
8 15 (0.32%) SAP FI
8 15 (0.32%) SAP FI/CO
9 14 (0.30%) SAP MDG
9 14 (0.30%) SAP S/4HANA
10 13 (0.28%) Dynamics NAV
11 12 (0.26%) Unit4 Business World
12 11 (0.23%) Oracle EBS
12 11 (0.23%) Retail-J
Cloud Services
1 203 (4.33%) Microsoft Azure
2 202 (4.31%) Office 365
3 143 (3.05%) Amazon AWS
4 108 (2.30%) SaaS
5 92 (1.96%) IaaS
6 75 (1.60%) PaaS
7 61 (1.30%) Cloud Computing
8 53 (1.13%) Amazon EC2
9 25 (0.53%) SuccessFactors
10 16 (0.34%) GitHub
11 10 (0.21%) AWS CloudFormation
12 8 (0.17%) Azure Active Directory
13 7 (0.15%) Amazon S3
14 6 (0.13%) Force.com
14 6 (0.13%) iPaaS
14 6 (0.13%) OneDrive
15 5 (0.11%) Virtual Private Cloud
15 5 (0.11%) Yammer
16 4 (0.085%) AWS Elastic Beanstalk
16 4 (0.085%) Google Cloud Platform
Communications & Networking
1 323 (6.89%) Firewall
2 216 (4.61%) DNS
3 209 (4.46%) WAN
4 179 (3.82%) LAN
5 140 (2.99%) TCP/IP
6 138 (2.94%) Internet
7 134 (2.86%) DHCP
8 120 (2.56%) SAN
9 117 (2.50%) VPN
10 108 (2.30%) Network Security
11 93 (1.98%) Wireless
12 79 (1.69%) VoIP
13 69 (1.47%) Cisco ASA
14 65 (1.39%) OSPF
15 59 (1.26%) LDAP
16 56 (1.19%) Skype
17 55 (1.17%) MPLS
18 54 (1.15%) HTTP
19 52 (1.11%) SSL
20 44 (0.94%) VLAN
Database & Business Intelligence
1 408 (8.70%) SQL Server
2 121 (2.58%) MySQL
3 59 (1.26%) Relational Database
3 59 (1.26%) SQL Server Reporting Services
4 58 (1.24%) SQL Server Integration Services
5 57 (1.22%) Data Warehouse
6 56 (1.19%) SQL Server 2008
7 47 (1.00%) DB2
7 47 (1.00%) SQL Server 2012
8 43 (0.92%) SQL Server 2005
9 36 (0.77%) BusinessObjects
9 36 (0.77%) MongoDB
10 33 (0.70%) Big Data
11 29 (0.62%) NoSQL
12 25 (0.53%) Oracle Database
13 23 (0.49%) RDBMS
14 22 (0.47%) SAP BW
15 19 (0.41%) MS Access
15 19 (0.41%) SAP Data Services
16 18 (0.38%) PostgreSQL
Development Applications
1 102 (2.18%) JIRA
2 70 (1.49%) MSTest
3 64 (1.37%) Jenkins
4 63 (1.34%) NUnit
5 42 (0.90%) JUnit
6 38 (0.81%) Subversion
7 34 (0.73%) Team Foundation Server
8 31 (0.66%) Atlassian Bamboo
9 29 (0.62%) Eclipse
10 28 (0.60%) Git (software)
10 28 (0.60%) Selenium
11 20 (0.43%) Bitbucket
12 19 (0.41%) EasyMock
12 19 (0.41%) VersionOne
13 18 (0.38%) Visual Studio
14 15 (0.32%) Maven
15 14 (0.30%) TeamCity
16 10 (0.21%) Rational DOORS
17 9 (0.19%) Oracle Forms
17 9 (0.19%) WATIR
General
1 1119 (23.87%) Finance
2 340 (7.25%) Retail
3 237 (5.06%) Telecoms
4 176 (3.75%) Banking
5 144 (3.07%) Legal
6 129 (2.75%) Marketing
7 93 (1.98%) Publishing
8 76 (1.62%) Back Office
9 70 (1.49%) Law
10 68 (1.45%) Manufacturing
11 43 (0.92%) Advertising
12 38 (0.81%) Billing
13 30 (0.64%) Financial Institution
14 25 (0.53%) Games
15 21 (0.45%) Investment Banking
16 20 (0.43%) German Language
16 20 (0.43%) Military
17 18 (0.38%) French Language
18 17 (0.36%) Pharmaceutical
19 14 (0.30%) Corporate Banking
Job Titles
1 773 (16.49%) Service Manager
2 645 (13.76%) Analyst
3 519 (11.07%) Delivery Manager
4 490 (10.45%) Services Delivery Manager
5 382 (8.15%) IT Manager
6 294 (6.27%) Architect
7 190 (4.05%) IT Services Manager
8 187 (3.99%) Consultant
9 168 (3.58%) Service Analyst
10 164 (3.50%) Support Engineer
11 155 (3.31%) Project Manager
12 147 (3.14%) Support Analyst
13 142 (3.03%) Applications Support
14 136 (2.90%) Network Engineer
15 135 (2.88%) Team Leader
16 126 (2.69%) Administrator
17 123 (2.62%) Support Manager
18 118 (2.52%) IT Support
19 114 (2.43%) Infrastructure Manager
20 113 (2.41%) ITIL Manager
Libraries, Frameworks & Software Standards
1 246 (5.25%) .NET
2 208 (4.44%) Web Services
3 172 (3.67%) HTML
4 139 (2.97%) XML
5 128 (2.73%) CSS
6 122 (2.60%) ASP.NET
7 88 (1.88%) SOAP
8 86 (1.83%) jQuery
9 82 (1.75%) WCF
10 72 (1.54%) XSLT
11 65 (1.39%) Middleware
11 65 (1.39%) RESTful
12 63 (1.34%) LINQ
13 61 (1.30%) WPF
14 60 (1.28%) Silverlight
14 60 (1.28%) WF
15 37 (0.79%) .NET Framework
16 31 (0.66%) J2EE
16 31 (0.66%) Spring
17 30 (0.64%) LAMP
Miscellaneous
1 556 (11.86%) Data Centre
2 463 (9.88%) Analytical Skills
3 372 (7.94%) Management Information System
4 199 (4.24%) Computer Science
5 115 (2.45%) CMDB
6 74 (1.58%) Virtual Team
7 71 (1.51%) User Experience
8 63 (1.34%) Enterprise Software
9 52 (1.11%) Driving Licence
10 45 (0.96%) Public Cloud
11 42 (0.90%) Clustering
12 41 (0.87%) iPad
13 38 (0.81%) Video Conferencing
14 36 (0.77%) Blackberry
15 32 (0.68%) Replication
16 31 (0.66%) PKI
17 30 (0.64%) FMCG
17 30 (0.64%) NHS
18 26 (0.55%) Private Cloud
19 25 (0.53%) Hybrid Cloud
Operating Systems
1 851 (18.15%) Windows
2 395 (8.43%) Linux
3 389 (8.30%) Windows Server
4 201 (4.29%) Windows Server 2008
5 194 (4.14%) Windows Server 2012
6 183 (3.90%) Unix
7 171 (3.65%) Windows 7
8 150 (3.20%) Windows Server 2003
9 72 (1.54%) Windows 10
10 70 (1.49%) Windows 8
11 60 (1.28%) Red Hat Enterprise Linux
12 48 (1.02%) Android
13 44 (0.94%) Apple iOS
14 40 (0.85%) Mac OS X
15 33 (0.70%) Windows XP
16 28 (0.60%) Solaris
17 21 (0.45%) CentOS
18 18 (0.38%) Mac OS
19 11 (0.23%) AIX
20 10 (0.21%) Windows Vista
Processes & Methodologies
1 2114 (45.09%) ITIL
2 880 (18.77%) Service Management
3 805 (17.17%) Project Management
4 600 (12.80%) Agile Software Development
5 545 (11.63%) Continuous Improvement
6 468 (9.98%) Stakeholder Management
7 404 (8.62%) Change Management
8 399 (8.51%) PRINCE2
9 385 (8.21%) Incident Management
10 374 (7.98%) Line Management
11 372 (7.94%) Problem Management
12 347 (7.40%) ITIL V3
13 310 (6.61%) Presales
14 305 (6.51%) IT Strategy
15 293 (6.25%) ITSM
16 264 (5.63%) Software Engineering
17 247 (5.27%) Change Control
18 239 (5.10%) Performance Management
19 234 (4.99%) Service Design
20 220 (4.69%) Mentoring
Programming Languages
1 547 (11.67%) SQL
2 236 (5.03%) Java
3 183 (3.90%) JavaScript
4 164 (3.50%) C#
5 133 (2.84%) PowerShell
6 125 (2.67%) C
7 110 (2.35%) C++
8 103 (2.20%) Python
9 102 (2.18%) T-SQL
10 76 (1.62%) PL/SQL
11 57 (1.22%) Perl
12 55 (1.17%) PHP
13 44 (0.94%) Shell Script
14 39 (0.83%) Bash Shell
15 30 (0.64%) Ruby
16 27 (0.58%) VBScript
17 20 (0.43%) ABAP
18 18 (0.38%) VB.NET
19 16 (0.34%) VB
20 14 (0.30%) VBA
Qualifications
1 562 (11.99%) Degree
2 453 (9.66%) ITIL Certification
3 341 (7.27%) Security Cleared
4 174 (3.71%) SC Cleared
5 166 (3.54%) Microsoft Certification
6 160 (3.41%) Cisco Certification
7 128 (2.73%) CISSP
8 126 (2.69%) ISEB
9 118 (2.52%) CCNA
10 104 (2.22%) PMP
11 95 (2.03%) DV Cleared
12 94 (2.01%) CISM
13 93 (1.98%) ITIL Foundation Certificate
14 89 (1.90%) MCSE
15 83 (1.77%) CCNP
16 81 (1.73%) PMI Certification
17 74 (1.58%) CISA
18 52 (1.11%) PRINCE2 Certification
19 47 (1.00%) MCP
20 39 (0.83%) MCSA
Quality Assurance & Compliance
1 750 (16.00%) SLA
2 193 (4.12%) QA
3 184 (3.92%) ISO/IEC 27001
4 72 (1.54%) PCI DSS
5 54 (1.15%) PMO
6 35 (0.75%) COBIT
7 28 (0.60%) ISO 9001
8 26 (0.55%) Disclosure Scotland
9 22 (0.47%) Sarbanes-Oxley
10 17 (0.36%) Cyber Essentials
11 16 (0.34%) ISO 14001
12 14 (0.30%) Cyber Essentials PLUS
12 14 (0.30%) Data Quality
12 14 (0.30%) HMG Security Policy Framework
13 13 (0.28%) ISO27002
14 10 (0.21%) P3O
15 5 (0.11%) ISO 9000
15 5 (0.11%) JSP 440
15 5 (0.11%) WCAG
16 4 (0.085%) ISAE 3402
System Software
1 558 (11.90%) Active Directory
2 355 (7.57%) VMware Infrastructure
3 126 (2.69%) Hyper-V
4 66 (1.41%) Virtual Machines
5 63 (1.34%) XenApp
6 60 (1.28%) vSphere
7 35 (0.75%) VMware ESX
8 30 (0.64%) Firmware
9 23 (0.49%) Microsoft App-V
10 22 (0.47%) Terminal Services
11 20 (0.43%) XenDesktop
12 17 (0.36%) Virtual Desktop
12 17 (0.36%) Virtual Servers
13 15 (0.32%) vCloud
14 13 (0.28%) Docker
15 12 (0.26%) Shibboleth
15 12 (0.26%) VMware Server
16 11 (0.23%) VMware ESXi
17 9 (0.19%) VMware Workstation
17 9 (0.19%) XenServer
Systems Management
1 179 (3.82%) SCCM
2 104 (2.22%) SCOM
3 53 (1.13%) SCVMM
4 50 (1.07%) Backup Exec
5 46 (0.98%) Puppet
6 41 (0.87%) NetBackup
7 39 (0.83%) Microsoft Clustering
8 38 (0.81%) Opscode Chef
9 27 (0.58%) Tivoli
10 23 (0.49%) Ansible
11 22 (0.47%) Nagios
12 21 (0.45%) WSUS
13 13 (0.28%) HP Quality Center
13 13 (0.28%) Tivoli Storage Manager
14 12 (0.26%) FortiGate
15 11 (0.23%) OpenView
16 10 (0.21%) vRealize
17 9 (0.19%) MOM
18 8 (0.17%) Failover Clustering
18 8 (0.17%) Terraform
Vendors
1 1006 (21.46%) Microsoft
2 505 (10.77%) VMware
3 463 (9.88%) Cisco
4 334 (7.12%) Citrix
5 315 (6.72%) Oracle
6 278 (5.93%) HP
7 170 (3.63%) SAP
8 166 (3.54%) CheckPoint
9 144 (3.07%) Juniper
10 137 (2.92%) Red Hat
11 121 (2.58%) IBM
12 96 (2.05%) NetApp
13 89 (1.90%) Fortinet
14 81 (1.73%) ServiceNow
15 74 (1.58%) EMC
16 71 (1.51%) Dell
17 67 (1.43%) F5
18 66 (1.41%) Apple
19 52 (1.11%) BMC
20 50 (1.07%) Salesforce.com
London
Stanford Associates
Salary: From £50,000 to £60,000 per annum + excellent bonus and extensive bene
Posted: 6 hours ago
City, London
Arnold Ash Ltd
Salary: From £45,000 to £60,000 per annum
Posted: 2 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: bonus
Posted: 8 hours ago
Thatcham, Berkshire
Raytheon Systems Ltd
Salary: Competitive plus benefits
Posted: 4 hours ago
Wakefield, West Yorkshire
onezeero.
Salary: £35000 - £40000 per annum
Posted: Yesterday
Peterborough, Cambridgeshire
comparethemarket.com
Salary: Up to £30,000 per annum
Posted: 4 hours ago
Bolton, Lancashire
Recital Consulting
Salary: £18000 - £22000 Per Annum
Posted: 5 hours ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 2 days ago
Ipswich, Suffolk
Harvey Nash plc
Salary: £35000 - £40000 per annum
Posted: Yesterday
Stoke-On-Trent, Staffordshire
Greywood Associates Limited
Salary: £27000 - £32000 per annum + benefits
Posted: 11 hours ago
Halifax, West Yorkshire
Erin Associates
Salary: £35000 - £40000 per annum + excellent benefits
Posted: Yesterday
Bath, Avon
Sanderson
Salary: £30000 - £40000 per annum
Posted: Yesterday
Stockport, Cheshire
Adria Solutions Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 hours ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £30000 - £35000 per annum + Great Company + Bonus
Posted: 1 hour ago
Halifax, West Yorkshire
4it Recruitment Ltd
Salary: From £35,000 to £45,000 per annum 25 days holiday, free parking, 6% ma
Posted: Yesterday
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 11 hours ago
Bournemouth, Dorset
RecruitmentRevolution.com Limited
Salary: £30,000 per annum + £10,000 OTE Bonus
Posted: 22 hours ago
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £38000 - £45000 per annum + car- health, pension, flexi +
Posted: 3 days ago
Farnham, Surrey
Redrock Consulting Ltd
Salary: £24000 - £30000 per annum + Training, Progression
Posted: 2 days ago
London
Digital Gurus
Salary: £80000 - £100000 per annum
Posted: 2 hours ago
London
Innocent Drinks
Salary: Competitive
Posted: Yesterday
Watford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 3 days ago
Skegness, Lincolnshire
Oscar
Salary: £20000 - £35000 per annum
Posted: 11 hours ago
Ipswich, Suffolk
Crimson Ltd
Salary: £35000 - £40000 per annum
Posted: 2 days ago
Crewe, Cheshire
Digitech Resourcing Ltd
Salary: From £22,000 to £28,000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Senitor Associates
Salary: £55000 per annum
Posted: 2 days ago
Wetherby, West Yorkshire
Spring Technology
Salary: Benefits
Posted: Yesterday
Surrey
Austin Fraser
Salary: £25000 - £28000 per annum
Posted: 8 hours ago
Reading, Berkshire
Sanderson
Salary: Excellent Package
Posted: 3 days ago
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Posted: 6 hours ago