Service Delivery Jobs in England

Service Delivery
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 15 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 Apr 2024
Same period 2023 Same period 2022
Rank 96 146 130
Rank change year-on-year +50 -16 +34
Permanent jobs citing Service Delivery 2,321 2,463 3,840
As % of all permanent jobs advertised in England 2.77% 2.56% 2.97%
As % of the Processes & Methodologies category 3.22% 2.68% 3.11%
Number of salaries quoted 1,652 1,628 2,626
10th Percentile £27,750 £26,500 £28,500
25th Percentile £36,250 £35,000 £39,750
Median annual salary (50th Percentile) £50,000 £51,918 £52,500
Median % change year-on-year -3.69% -1.11% +5.00%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £78,750 £87,500 £80,750
UK median annual salary £50,000 £51,022 £52,500
% change year-on-year -2.00% -2.82% +5.00%

All Process and Methodology Skills
England

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 72,135 92,018 123,514
As % of all permanent jobs advertised in England 86.22% 95.67% 95.53%
Number of salaries quoted 53,764 54,061 74,150
10th Percentile £29,000 £34,324 £33,250
25th Percentile £40,000 £45,759 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,750 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Service Delivery
Job Vacancy Trend in England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery in England

Service Delivery
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery in England.

Salary trend for Service Delivery in England

Service Delivery
Salary Histogram in England

Salary distribution for jobs citing Service Delivery in England over the 6 months to 15 April 2024.

Salary histogram for Service Delivery in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the England region over the 6 months to 15 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +82 627 £60,000 -7.69% 210
South East +9 492 £49,000 +15.29% 133
North of England +41 423 £47,500 - 112
Midlands +28 342 £47,000 -10.48% 92
South West +25 303 £47,500 +2.70% 68
North West +36 238 £50,000 +11.11% 62
West Midlands +34 231 £50,000 -7.61% 54
Yorkshire +41 155 £42,500 -24.11% 38
East of England -7 152 £37,000 -12.94% 58
East Midlands +19 107 £37,500 -28.57% 38
North East +3 33 £40,000 +29.03% 14
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 146 (6.29%) SharePoint
2 109 (4.70%) Microsoft Exchange
3 29 (1.25%) Confluence
4 24 (1.03%) Apache
5 23 (0.99%) nginx
6 22 (0.95%) CMS
7 21 (0.90%) Jupyter
8 19 (0.82%) Apache Spark
9 12 (0.52%) IIS
10 8 (0.34%) Exchange Server 2013
11 7 (0.30%) Exchange Server 2010
12 6 (0.26%) Appian
12 6 (0.26%) Exchange Server 2000
13 5 (0.22%) SharePoint 2010
13 5 (0.22%) SharePoint 2013
14 4 (0.17%) SAS
14 4 (0.17%) Umbraco
15 3 (0.13%) Documentum
16 2 (0.086%) Moodle
16 2 (0.086%) MS Project Server
Applications
1 176 (7.58%) Microsoft Office
2 136 (5.86%) Microsoft Excel
3 58 (2.50%) Microsoft PowerPoint
4 17 (0.73%) Microsoft Project
5 9 (0.39%) InDesign
5 9 (0.39%) Photoshop
6 7 (0.30%) MS Visio
7 6 (0.26%) Chatbot
7 6 (0.26%) Trello
8 5 (0.22%) Spreadsheet
9 1 (0.043%) Adobe Creative Suite
9 1 (0.043%) Adobe Illustrator
9 1 (0.043%) Solid Edge
Business Applications
1 27 (1.16%) Dynamics CRM
2 12 (0.52%) Maximo
3 9 (0.39%) Remedy ITSM
3 9 (0.39%) SAP ERP
4 6 (0.26%) Dynamics GP
5 5 (0.22%) SAP HCM
5 5 (0.22%) Workday HCM
6 4 (0.17%) Elite 3E
6 4 (0.17%) Magento
6 4 (0.17%) Oracle EBS
6 4 (0.17%) SAP HR
7 3 (0.13%) NetSuite
7 3 (0.13%) Salesforce CRM
7 3 (0.13%) Shopify
8 2 (0.086%) Adaptiv
8 2 (0.086%) Oracle ERP
8 2 (0.086%) SAP CX
9 1 (0.043%) NEC Housing
9 1 (0.043%) Oracle Applications
9 1 (0.043%) SAP Payroll
Cloud Services
1 437 (18.83%) Microsoft 365
2 404 (17.41%) Azure
3 167 (7.20%) Power Platform
4 158 (6.81%) SaaS
5 107 (4.61%) AWS
6 88 (3.79%) Entra ID
7 60 (2.59%) PowerApps
8 51 (2.20%) Azure DevOps
9 32 (1.38%) Amazon S3
10 31 (1.34%) Dynamics 365
10 31 (1.34%) Power Automate
11 28 (1.21%) OneDrive
12 27 (1.16%) Cloud Computing
13 19 (0.82%) IaaS
14 18 (0.78%) MinIO
14 18 (0.78%) OpenShift
15 17 (0.73%) WhatsApp
16 16 (0.69%) Azure Sentinel
17 12 (0.52%) Amazon EC2
18 10 (0.43%) PaaS
Communications & Networking
1 200 (8.62%) Firewall
2 128 (5.51%) WAN
3 122 (5.26%) LAN
4 108 (4.65%) VPN
5 91 (3.92%) Wi-Fi
6 73 (3.15%) Network Security
7 71 (3.06%) DNS
8 60 (2.59%) DHCP
9 57 (2.46%) Wireless
10 50 (2.15%) TCP/IP
11 43 (1.85%) Internet
12 42 (1.81%) SD-WAN
13 40 (1.72%) VoIP
14 38 (1.64%) VLAN
15 28 (1.21%) SAN
16 24 (1.03%) Unified Communications
17 21 (0.90%) Remote Desktop
18 20 (0.86%) Intranet
19 13 (0.56%) MPLS
19 13 (0.56%) WLAN
Database & Business Intelligence
1 121 (5.21%) SQL Server
2 99 (4.27%) Power BI
3 46 (1.98%) Relational Database
4 28 (1.21%) Big Data
5 22 (0.95%) Data Warehouse
6 21 (0.90%) SQL Server Reporting Services
7 18 (0.78%) GIS
7 18 (0.78%) Hadoop
7 18 (0.78%) Presto
8 15 (0.65%) NoSQL
9 14 (0.60%) MySQL
10 12 (0.52%) RDBMS
11 11 (0.47%) Amazon RDS
12 9 (0.39%) Azure SQL Database
12 9 (0.39%) SQL Server Integration Services
12 9 (0.39%) Tableau
13 7 (0.30%) Oracle Database
14 6 (0.26%) SAP HANA
15 5 (0.22%) CorVu
15 5 (0.22%) Crystal Reports
Development Applications
1 48 (2.07%) JIRA
2 29 (1.25%) Jenkins
3 18 (0.78%) Atlassian Bamboo
3 18 (0.78%) Team Foundation Server
4 11 (0.47%) Git
4 11 (0.47%) Visual Studio
5 8 (0.34%) Robot Framework
6 3 (0.13%) GitLab
6 3 (0.13%) Selenium
7 2 (0.086%) Bitbucket
8 1 (0.043%) Appium
8 1 (0.043%) Cypress.io
8 1 (0.043%) JMeter
8 1 (0.043%) MSI
8 1 (0.043%) Postman
8 1 (0.043%) REST Assured
8 1 (0.043%) Serenity BDD
8 1 (0.043%) SpecFlow
8 1 (0.043%) Visual Studio Team System
General
1 899 (38.73%) Social Skills
2 527 (22.71%) Finance
3 242 (10.43%) Inclusion and Diversity
4 208 (8.96%) Analytical Skills
5 170 (7.32%) Law
5 170 (7.32%) Public Sector
6 137 (5.90%) Legal
7 107 (4.61%) Retail
8 93 (4.01%) Organisational Skills
9 69 (2.97%) Marketing
10 59 (2.54%) Telecoms
11 51 (2.20%) Banking
12 48 (2.07%) Influencing Skills
13 43 (1.85%) Presentation Skills
14 37 (1.59%) Local Government
15 32 (1.38%) Aerospace
15 32 (1.38%) Fire and Rescue
16 31 (1.34%) Documentation Skills
16 31 (1.34%) Manufacturing
17 26 (1.12%) Advertising
Job Titles
1 449 (19.35%) Service Manager
2 377 (16.24%) Delivery Manager
3 371 (15.98%) Service Delivery Manager
4 263 (11.33%) Analyst
5 258 (11.12%) Senior
6 241 (10.38%) IT Manager
7 230 (9.91%) Lead
8 164 (7.07%) IT Support
9 147 (6.33%) Senior Manager
10 120 (5.17%) Senior Delivery Manager
10 120 (5.17%) Senior Service Manager
11 115 (4.95%) Senior Service Delivery Manager
12 113 (4.87%) Support Engineer
13 104 (4.48%) Developer
14 97 (4.18%) IT Services Manager
15 95 (4.09%) IT Engineer
16 82 (3.53%) Infrastructure Engineer
17 81 (3.49%) IT Analyst
18 72 (3.10%) Architect
19 71 (3.06%) Support Analyst
Libraries, Frameworks & Software Standards
1 52 (2.24%) .NET
2 44 (1.90%) EDI
3 30 (1.29%) HTML
4 22 (0.95%) CSS
5 18 (0.78%) ActiveMQ
5 18 (0.78%) Apache NiFi
5 18 (0.78%) Elastic Stack
5 18 (0.78%) RabbitMQ
5 18 (0.78%) YAML
6 16 (0.69%) AngularJS
7 14 (0.60%) .NET Framework
8 13 (0.56%) REST
9 11 (0.47%) Middleware
10 10 (0.43%) ASP.NET
11 9 (0.39%) Web Services
11 9 (0.39%) XML
12 8 (0.34%) cXML
12 8 (0.34%) EDIFACT
13 7 (0.30%) Flash
13 7 (0.30%) JSON
Miscellaneous
1 135 (5.82%) Self-Motivation
2 121 (5.21%) Management Information System
3 100 (4.31%) Driving Licence
4 93 (4.01%) Data Centre
5 43 (1.85%) Product Ownership
6 42 (1.81%) Onboarding
7 30 (1.29%) Fat Client
7 30 (1.29%) Thin Client
8 28 (1.21%) Hybrid Cloud
9 26 (1.12%) Enterprise Software
10 25 (1.08%) Public Cloud
11 22 (0.95%) PMI
12 19 (0.82%) Mainframe
12 19 (0.82%) Replication
13 18 (0.78%) CMDB
13 18 (0.78%) Security Operations Centre
14 17 (0.73%) Low-Code
15 14 (0.60%) Cloud Native
15 14 (0.60%) Hedge funds
15 14 (0.60%) NHS
Operating Systems
1 377 (16.24%) Windows
2 132 (5.69%) Windows Server
3 126 (5.43%) Windows 10
4 92 (3.96%) Linux
5 41 (1.77%) Apple iOS
6 38 (1.64%) Windows 7
7 36 (1.55%) Android
8 32 (1.38%) Windows Server 2019
9 31 (1.34%) Windows Server 2016
10 29 (1.25%) Windows Server 2012
11 20 (0.86%) Mac OS
12 18 (0.78%) Unix
12 18 (0.78%) Windows Server 2008
13 10 (0.43%) Mac OS X
14 9 (0.39%) Windows 8
15 6 (0.26%) Ubuntu
16 5 (0.22%) VMS
17 2 (0.086%) Solaris
17 2 (0.086%) Windows Server 2003
18 1 (0.043%) Windows XP
Processes & Methodologies
1 809 (34.86%) ITIL
2 480 (20.68%) Service Management
3 453 (19.52%) Customer Service
4 449 (19.35%) Problem-Solving
5 376 (16.20%) ITSM
6 327 (14.09%) Continuous Improvement
7 321 (13.83%) Project Management
8 309 (13.31%) Agile
9 274 (11.81%) Mentoring
10 233 (10.04%) Change Management
11 182 (7.84%) Project Delivery
12 175 (7.54%) Incident Management
12 175 (7.54%) Stakeholder Management
13 172 (7.41%) Cybersecurity
14 154 (6.64%) Performance Management
15 144 (6.20%) DevOps
16 141 (6.07%) Roadmaps
17 139 (5.99%) Problem Management
18 137 (5.90%) Contract Negotiation
19 131 (5.64%) Collaborative Working
Programming Languages
1 132 (5.69%) SQL
2 87 (3.75%) PowerShell
3 63 (2.71%) Python
4 36 (1.55%) Bash
4 36 (1.55%) JavaScript
5 30 (1.29%) Java
6 28 (1.21%) C#
7 24 (1.03%) T-SQL
8 19 (0.82%) COBOL
9 18 (0.78%) Shell Script
10 12 (0.52%) TypeScript
11 8 (0.34%) ActionScript
11 8 (0.34%) ActionScript 2.0
12 6 (0.26%) VB
13 4 (0.17%) Kotlin
13 4 (0.17%) Scala
14 3 (0.13%) PHP
14 3 (0.13%) R
15 2 (0.086%) Data Analysis Expressions
15 2 (0.086%) VBScript
Qualifications
1 359 (15.47%) Degree
2 256 (11.03%) Security Cleared
3 112 (4.83%) SC Cleared
4 86 (3.71%) ITIL Certification
5 69 (2.97%) DV Cleared
6 60 (2.59%) Cisco Certification
7 50 (2.15%) Microsoft Certification
8 46 (1.98%) Computer Science Degree
9 41 (1.77%) CCNA
10 38 (1.64%) ITIL Foundation Certificate
11 37 (1.59%) PMI Certification
12 36 (1.55%) CTC Cleared
13 31 (1.34%) DBS Check
14 29 (1.25%) BPSS Clearance
15 28 (1.21%) CCNP
15 28 (1.21%) CISSP
16 21 (0.90%) AWS Certification
17 19 (0.82%) Azure Certification
18 17 (0.73%) MCP
18 17 (0.73%) PMP
Quality Assurance & Compliance
1 344 (14.82%) SLA
2 78 (3.36%) QA
3 69 (2.97%) GDPR
4 52 (2.24%) Cyber Essentials
5 47 (2.02%) ISO/IEC 27001
6 37 (1.59%) PMO
7 34 (1.46%) Accessibility
8 23 (0.99%) Data Quality
9 11 (0.47%) NIST
9 11 (0.47%) PCI DSS
10 8 (0.34%) ISO 9001
11 7 (0.30%) Actionable Recommendations
11 7 (0.30%) Cyber Essentials PLUS
12 5 (0.22%) ISO/IEC 20000
12 5 (0.22%) NCSC
13 4 (0.17%) TickIT
14 3 (0.13%) GRC
14 3 (0.13%) HIPAA
14 3 (0.13%) ISA99
14 3 (0.13%) ISO 14001
System Software
1 304 (13.10%) Active Directory
2 84 (3.62%) VMware Infrastructure
3 42 (1.81%) Hyper-V
4 37 (1.59%) vSphere
5 25 (1.08%) Virtual Desktop
6 22 (0.95%) Docker
7 18 (0.78%) Firmware
8 17 (0.73%) Virtual Machines
9 11 (0.47%) VMware ESXi
10 7 (0.30%) Virtual Servers
11 3 (0.13%) BitLocker
11 3 (0.13%) XenApp
12 2 (0.086%) Embedded Firmware
12 2 (0.086%) Microsoft Virtual Server
12 2 (0.086%) XenDesktop
13 1 (0.043%) DFS Replication
13 1 (0.043%) KVM
13 1 (0.043%) vCloud
Systems Management
1 105 (4.52%) Microsoft Intune
2 95 (4.09%) SCCM
3 35 (1.51%) Kubernetes
4 32 (1.38%) Ansible
5 25 (1.08%) Terraform
6 22 (0.95%) WSUS
7 18 (0.78%) Grafana
7 18 (0.78%) HAProxy
7 18 (0.78%) Prometheus
8 14 (0.60%) Jamf Pro
9 8 (0.34%) Single Sign-On
10 6 (0.26%) Microsoft Data Protection Manager
10 6 (0.26%) NetBackup
10 6 (0.26%) SCDPM
11 5 (0.22%) FortiGate
11 5 (0.22%) vCenter Server
12 4 (0.17%) SmoothWall
13 3 (0.13%) Failover Clustering
13 3 (0.13%) Nessus
13 3 (0.13%) Puppet
Vendors
1 791 (34.08%) Microsoft
2 244 (10.51%) ServiceNow
3 156 (6.72%) VMware
4 121 (5.21%) Dell
5 115 (4.95%) Cisco
6 61 (2.63%) Apple
7 55 (2.37%) Oracle
8 47 (2.02%) Salesforce
9 45 (1.94%) SAP
10 43 (1.85%) Veeam
11 41 (1.77%) Citrix
11 41 (1.77%) Meraki
12 35 (1.51%) iManage
13 27 (1.16%) Adobe
14 26 (1.12%) Google
15 23 (0.99%) SolarWinds
16 21 (0.90%) HP
16 21 (0.90%) Sophos
17 19 (0.82%) Unisys
18 17 (0.73%) IBM