The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
UK > England
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 116 91 89
Rank change year-on-year -25 -2  
Permanent jobs citing Service Delivery 2308 2840 3372
As % of all permanent IT jobs advertised in England 2.76% 3.08% 3.24%
As % of the Processes & Methodologies category 3.08% 3.46% 3.68%
Number of salaries quoted 1782 2212 2600
England median annual salary £47,500 £50,000 £48,500
Median salary % change year-on-year -5.00% +3.09%  
10th Percentile £26,775 £27,500 £27,000
90th Percentile £77,500 £77,500 £75,000
UK median annual salary £47,500 £47,500 £47,500

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process and methodology skills.

Process & Methodology Skills
England
Permanent job vacancies with a requirement for process and methodology skills 74928 81969 91691
As % of all permanent IT job vacancies advertised in England 89.68% 88.98% 87.99%
Number of salaries quoted 249802 287097 299995
England median annual salary £52,000 £50,000 £50,000
Median salary % change year-on-year +4.00% -  
10th Percentile £31,250 £31,250 £30,000
90th Percentile £82,500 £77,500 £81,250
UK median annual salary £50,000 £50,000 £50,000

Service Delivery
Job Vacancy Trend in England

Job postings citing Service Delivery as a percentage of all IT jobs advertised in England.

Job vacancy trend for Service Delivery in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in England.

Salary trend for Service Delivery in England

Service Delivery
Salary Histogram in England

The salary distribution of IT jobs citing Service Delivery in England over the 3 months to 29 June 2017.

Salary histogram for Service Delivery in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 923 £52,500 -4.54% 91
North of England -12 418 £42,500 -5.55% 56
South East -32 337 £47,500 - 38
Midlands -16 298 £44,000 +3.52% 26
North West -10 248 £39,000 -13.33% 34
West Midlands -13 210 £47,500 +11.76% 19
East of England -39 170 £50,000 +5.26% 25
South West -10 161 £39,000 -1.88% 17
Yorkshire -20 140 £42,500 -5.55% 17
East Midlands -19 84 £40,000 - 7
North East +13 30 £38,500 +10.00% 5
South Coast - 7 £40,500 -
Service Delivery
UK

For the 6 months to 29 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Delivery.

1 1969 (44.26%) ITIL
2 1099 (24.70%) Finance
3 1006 (22.61%) Microsoft
4 868 (19.51%) Windows
5 825 (18.54%) Service Management
6 719 (16.16%) Project Management
7 648 (14.57%) SLA
8 562 (12.63%) Agile Software Development
9 523 (11.76%) Degree
10 516 (11.60%) SQL
11 510 (11.46%) Active Directory
12 495 (11.13%) Analytical Skills
13 482 (10.83%) Continuous Improvement
14 435 (9.78%) VMware
15 433 (9.73%) Data Centre
16 423 (9.51%) Stakeholder Management
17 421 (9.46%) Change Management
18 410 (9.22%) ITIL Certification
19 402 (9.04%) Cisco
20 384 (8.63%) Linux
21 362 (8.14%) Problem Management
22 361 (8.11%) SQL Server
22 361 (8.11%) Incident Management
23 358 (8.05%) Retail
24 357 (8.02%) PRINCE2
25 348 (7.82%) Management Information System
26 344 (7.73%) Windows Server
27 333 (7.48%) Microsoft Office
28 327 (7.35%) Line Management
29 318 (7.15%) ITSM

Service Delivery
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 214 (4.81%) MS Exchange
2 152 (3.42%) SharePoint
3 135 (3.03%) IIS
4 102 (2.29%) Apache
5 76 (1.71%) Exchange Server 2010
6 72 (1.62%) Confluence
7 65 (1.46%) Exchange Server 2013
8 63 (1.42%) Skype for Business
9 57 (1.28%) Tomcat
10 43 (0.97%) Exchange Server 2007
11 38 (0.85%) CMS
12 34 (0.76%) JBoss
13 33 (0.74%) WebSphere
14 32 (0.72%) WebLogic
15 26 (0.58%) Oracle SOA Suite
16 25 (0.56%) Blackberry Enterprise Server
17 17 (0.38%) Exchange Server 2003
18 16 (0.36%) BizTalk Server
18 16 (0.36%) OpenStack
19 13 (0.29%) Documentum
Applications
1 333 (7.48%) Microsoft Office
2 286 (6.43%) Microsoft Excel
3 169 (3.80%) Microsoft PowerPoint
4 71 (1.60%) Microsoft Project
5 52 (1.17%) MS Visio
6 21 (0.47%) Spreadsheet
7 5 (0.11%) Adobe Captivate
8 2 (0.045%) AutoCAD
8 2 (0.045%) SPSS
Business Applications
1 54 (1.21%) Dynamics CRM
2 28 (0.63%) Oracle Financials
2 28 (0.63%) Remedy ITSM
2 28 (0.63%) SAP Oil and Gas
3 27 (0.61%) assyst
4 24 (0.54%) Dynamics AX
4 24 (0.54%) Oracle Retail
5 22 (0.49%) PeopleSoft Financials
5 22 (0.49%) RiskWrite
6 17 (0.38%) SAP CO
6 17 (0.38%) SAP FI
6 17 (0.38%) SAP FI/CO
7 14 (0.31%) SAP S/4HANA
8 13 (0.29%) SAP CRM
9 12 (0.27%) Dynamics NAV
9 12 (0.27%) SAP ERP
9 12 (0.27%) SAP IS-U
10 11 (0.25%) SAP BPC
10 11 (0.25%) SAP MDG
11 10 (0.22%) SAP SRM
Cloud Services
1 248 (5.57%) Office 365
2 236 (5.30%) Microsoft Azure
3 168 (3.78%) SaaS
4 142 (3.19%) Amazon AWS
5 84 (1.89%) IaaS
6 64 (1.44%) PaaS
7 40 (0.90%) Cloud Computing
8 29 (0.65%) Amazon EC2
9 20 (0.45%) GitHub
10 19 (0.43%) SuccessFactors
11 17 (0.38%) OneDrive
12 15 (0.34%) Dynamics 365
12 15 (0.34%) Mimecast
13 14 (0.31%) AWS CloudFormation
14 13 (0.29%) Azure Active Directory
15 12 (0.27%) Yammer
16 8 (0.18%) OpenDNS
17 7 (0.16%) Amazon S3
17 7 (0.16%) Virtual Private Cloud
18 3 (0.067%) Force.com
Communications & Networking
1 262 (5.89%) Firewall
2 216 (4.86%) WAN
3 201 (4.52%) LAN
4 172 (3.87%) DNS
5 147 (3.30%) SAN
6 137 (3.08%) VPN
7 133 (2.99%) TCP/IP
8 129 (2.90%) Internet
9 124 (2.79%) DHCP
10 122 (2.74%) VoIP
11 110 (2.47%) Network Security
12 84 (1.89%) MPLS
13 79 (1.78%) Wireless
14 62 (1.39%) Cisco ASA
15 54 (1.21%) SSL
16 53 (1.19%) Skype
17 49 (1.10%) Unified Communications
18 47 (1.06%) Cisco Nexus
19 46 (1.03%) OSPF
20 45 (1.01%) LDAP
Database & Business Intelligence
1 361 (8.11%) SQL Server
2 112 (2.52%) MySQL
3 65 (1.46%) SQL Server Reporting Services
4 51 (1.15%) MongoDB
5 49 (1.10%) SQL Server Integration Services
6 47 (1.06%) Big Data
6 47 (1.06%) Data Warehouse
7 35 (0.79%) NoSQL
8 32 (0.72%) SQL Server 2008
9 31 (0.70%) DB2
9 31 (0.70%) Oracle Database
9 31 (0.70%) Relational Database
10 30 (0.67%) BusinessObjects
11 25 (0.56%) MS Access
12 24 (0.54%) SQL Server Analysis Services
13 22 (0.49%) PostgreSQL
13 22 (0.49%) SAP BW
14 20 (0.45%) SQL Server 2005
14 20 (0.45%) SQL Server 2012
15 17 (0.38%) Crystal Reports
Development Applications
1 112 (2.52%) JIRA
2 81 (1.82%) Jenkins
3 53 (1.19%) NUnit
4 52 (1.17%) MSTest
5 50 (1.12%) JUnit
6 39 (0.88%) Atlassian Bamboo
7 37 (0.83%) Bitbucket
8 36 (0.81%) Git (software)
8 36 (0.81%) Subversion
9 33 (0.74%) EasyMock
10 32 (0.72%) Team Foundation Server
11 24 (0.54%) Eclipse
12 22 (0.49%) Selenium
12 22 (0.49%) VersionOne
13 17 (0.38%) TeamCity
14 14 (0.31%) Maven
15 10 (0.22%) HP UFT
16 9 (0.20%) Rational Functional Tester
16 9 (0.20%) SilkTest
16 9 (0.20%) Visual Studio
General
1 1099 (24.70%) Finance
2 358 (8.05%) Retail
3 251 (5.64%) Telecoms
4 169 (3.80%) Banking
5 152 (3.42%) Legal
6 149 (3.35%) Marketing
7 96 (2.16%) Back Office
8 88 (1.98%) Manufacturing
9 70 (1.57%) Law
10 59 (1.33%) Publishing
11 58 (1.30%) Investment Banking
12 51 (1.15%) Advertising
13 40 (0.90%) Billing
14 39 (0.88%) Financial Institution
15 33 (0.74%) Electronics
16 31 (0.70%) Retail Banking
17 27 (0.61%) Pharmaceutical
18 23 (0.52%) German Language
19 21 (0.47%) Military
20 20 (0.45%) Automotive
Job Titles
1 776 (17.44%) Service Manager
2 579 (13.01%) Analyst
3 547 (12.29%) Delivery Manager
4 524 (11.78%) Services Delivery Manager
5 372 (8.36%) IT Manager
6 244 (5.48%) Architect
7 220 (4.94%) Consultant
8 169 (3.80%) IT Services Manager
9 163 (3.66%) Support Analyst
10 161 (3.62%) Applications Support
11 157 (3.53%) Service Analyst
12 148 (3.33%) Project Manager
13 145 (3.26%) Support Engineer
14 126 (2.83%) IT Support
15 119 (2.67%) Network Engineer
16 111 (2.49%) Software Engineer
17 109 (2.45%) Developer
18 107 (2.41%) Administrator
18 107 (2.41%) Senior Manager
19 104 (2.34%) Team Leader
Libraries, Frameworks & Software Standards
1 194 (4.36%) .NET
2 167 (3.75%) Web Services
3 158 (3.55%) HTML
4 118 (2.65%) XML
5 101 (2.27%) CSS
6 84 (1.89%) ASP.NET
6 84 (1.89%) SOAP
7 75 (1.69%) jQuery
8 62 (1.39%) RESTful
9 61 (1.37%) XSLT
10 59 (1.33%) WCF
11 53 (1.19%) WPF
12 52 (1.17%) LINQ
12 52 (1.17%) Silverlight
12 52 (1.17%) WF
13 49 (1.10%) Middleware
13 49 (1.10%) Spring
14 37 (0.83%) Java EE
15 36 (0.81%) EJB
15 36 (0.81%) J2EE
Miscellaneous
1 495 (11.13%) Analytical Skills
2 433 (9.73%) Data Centre
3 348 (7.82%) Management Information System
4 160 (3.60%) Computer Science
5 99 (2.23%) User Experience
6 84 (1.89%) Virtual Team
7 69 (1.55%) CMDB
8 58 (1.30%) Clustering
9 46 (1.03%) Foreign Exchange (FX)
10 41 (0.92%) Driving Licence
10 41 (0.92%) Wiki
11 34 (0.76%) Public Cloud
12 32 (0.72%) Blackberry
12 32 (0.72%) Enterprise Software
12 32 (0.72%) iPad
13 31 (0.70%) NHS
14 30 (0.67%) Fixed Income
15 25 (0.56%) Hybrid Cloud
16 23 (0.52%) Hedge funds
16 23 (0.52%) Smartphone
Operating Systems
1 868 (19.51%) Windows
2 384 (8.63%) Linux
3 344 (7.73%) Windows Server
4 198 (4.45%) Windows Server 2008
5 186 (4.18%) Unix
6 169 (3.80%) Windows 7
7 164 (3.69%) Windows Server 2012
8 121 (2.72%) Windows Server 2003
9 81 (1.82%) Windows 10
10 79 (1.78%) Red Hat Enterprise Linux
11 56 (1.26%) Windows 8
12 50 (1.12%) CentOS
13 47 (1.06%) Android
13 47 (1.06%) Windows XP
14 37 (0.83%) Solaris
15 31 (0.70%) Apple iOS
16 26 (0.58%) Mac OS X
17 13 (0.29%) AIX
18 11 (0.25%) Mac OS
18 11 (0.25%) VMS
Processes & Methodologies
1 1969 (44.26%) ITIL
2 825 (18.54%) Service Management
3 719 (16.16%) Project Management
4 562 (12.63%) Agile Software Development
5 482 (10.83%) Continuous Improvement
6 423 (9.51%) Stakeholder Management
7 421 (9.46%) Change Management
8 362 (8.14%) Problem Management
9 361 (8.11%) Incident Management
10 357 (8.02%) PRINCE2
11 327 (7.35%) Line Management
12 318 (7.15%) ITSM
13 287 (6.45%) IT Strategy
14 269 (6.05%) Mentoring
15 264 (5.93%) Service Delivery Management
16 262 (5.89%) CRM
17 255 (5.73%) ITIL V3
18 246 (5.53%) Presales
19 234 (5.26%) Software Engineering
20 213 (4.79%) Information Security
Programming Languages
1 516 (11.60%) SQL
2 249 (5.60%) Java
3 148 (3.33%) JavaScript
4 145 (3.26%) C#
5 139 (3.12%) C
6 131 (2.94%) PowerShell
7 127 (2.85%) Python
8 125 (2.81%) C++
9 120 (2.70%) T-SQL
10 74 (1.66%) PL/SQL
11 54 (1.21%) Perl
12 51 (1.15%) Shell Script
13 50 (1.12%) PHP
14 49 (1.10%) Bash Shell
15 32 (0.72%) Ruby
16 27 (0.61%) VB
17 20 (0.45%) VB.NET
18 19 (0.43%) VBA
19 18 (0.40%) VBScript
20 13 (0.29%) ABAP
Qualifications
1 523 (11.76%) Degree
2 410 (9.22%) ITIL Certification
3 283 (6.36%) Security Cleared
4 173 (3.89%) SC Cleared
5 170 (3.82%) Cisco Certification
6 136 (3.06%) Microsoft Certification
7 133 (2.99%) CISSP
8 120 (2.70%) Computer Science Degree
9 116 (2.61%) CCNA
10 100 (2.25%) ISEB
11 99 (2.23%) CCNP
12 91 (2.05%) CISM
13 84 (1.89%) ITIL Foundation Certificate
14 75 (1.69%) MCSE
15 55 (1.24%) PMI Certification
16 53 (1.19%) CISA
17 52 (1.17%) DV Cleared
18 49 (1.10%) PMP
19 45 (1.01%) VMware Certified Professional (VCP)
20 37 (0.83%) MCSA
Quality Assurance & Compliance
1 648 (14.57%) SLA
2 142 (3.19%) ISO/IEC 27001
3 130 (2.92%) QA
4 69 (1.55%) PCI DSS
5 65 (1.46%) ISO/IEC 20000
6 51 (1.15%) PMO
7 35 (0.79%) COBIT
8 28 (0.63%) Data Quality
9 21 (0.47%) ISO 9001
10 19 (0.43%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 16 (0.36%) Sarbanes-Oxley
12 13 (0.29%) Disclosure Scotland
12 13 (0.29%) HMG Security Policy Framework
13 10 (0.22%) GDPR
14 9 (0.20%) ISO 14001
15 8 (0.18%) Cyber Essentials
16 7 (0.16%) ISO 22301
17 6 (0.13%) SSAE 16
18 3 (0.067%) BS25999
18 3 (0.067%) Cyber Essentials PLUS
System Software
1 510 (11.46%) Active Directory
2 285 (6.41%) VMware Infrastructure
3 112 (2.52%) Hyper-V
4 91 (2.05%) XenApp
5 51 (1.15%) vSphere
6 42 (0.94%) VMware ESXi
7 41 (0.92%) XenDesktop
8 31 (0.70%) Terminal Services
9 30 (0.67%) Virtual Machines
10 19 (0.43%) Docker
11 17 (0.38%) Microsoft App-V
12 16 (0.36%) Virtual Servers
13 15 (0.34%) Firmware
14 14 (0.31%) Microsoft Virtual Server
15 12 (0.27%) Oracle RAC
16 11 (0.25%) VMware Server
17 10 (0.22%) Shibboleth
18 9 (0.20%) Terminal Server
19 8 (0.18%) vCloud
20 7 (0.16%) XenServer
Systems Management
1 122 (2.74%) SCCM
2 63 (1.42%) SCOM
3 46 (1.03%) Backup Exec
4 45 (1.01%) Puppet
5 39 (0.88%) Nagios
6 36 (0.81%) Opscode Chef
7 31 (0.70%) Tivoli Storage Manager
8 28 (0.63%) Tivoli
9 26 (0.58%) Ansible
9 26 (0.58%) NetBackup
10 25 (0.56%) SCVMM
11 23 (0.52%) vCenter Server
12 19 (0.43%) Microsoft Clustering
13 18 (0.40%) WSUS
14 13 (0.29%) Norton AntiVirus
14 13 (0.29%) Symantec Endpoint Protection
15 12 (0.27%) Cisco CUCM
16 11 (0.25%) QRadar
16 11 (0.25%) Terraform
17 10 (0.22%) vRealize
Vendors
1 1006 (22.61%) Microsoft
2 435 (9.78%) VMware
3 402 (9.04%) Cisco
4 266 (5.98%) Citrix
5 263 (5.91%) Oracle
6 188 (4.23%) HP
7 169 (3.80%) SAP
8 139 (3.12%) Red Hat
9 116 (2.61%) IBM
10 110 (2.47%) Juniper
11 107 (2.41%) CheckPoint
12 79 (1.78%) ServiceNow
13 77 (1.73%) Dell
13 77 (1.73%) Salesforce.com
14 76 (1.71%) NetApp
15 65 (1.46%) EMC
16 54 (1.21%) Apple
17 53 (1.19%) F5
18 50 (1.12%) Avaya
19 48 (1.08%) Symantec
Bristol, Avon
Genium Selection Limited
Salary: From £35,000 to £45,000 per annum plus car + benefits
Posted: 2 hours ago
Leicester, Leicestershire
Crimson Ltd
Salary: £28000 - £30000 per annum
Posted: 1 hour ago
Wigan, Lancashire
Robert Walters
Salary: £17000 - £18000 per annum
Posted: 8 hours ago
City, London
Computer People
Salary: £42000 - £60000 per annum + Benefits
Posted: 56 minutes ago
Poole, Dorset
Randstad Technologies
Salary: £40000.00 - £50000.00 per annum
Posted: 5 hours ago
Ipswich, Suffolk
DCV Technologies
Salary: From £18,000 to £22,000 per annum Bonus + Excellent benefits
Posted: 8 hours ago
City, London
I3
Salary: £55000 - £70000 per annum + + bonus + bens
Posted: 4 hours ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £40000 - £45000 per annum
Posted: 7 hours ago
Wallingford, Oxfordshire
Vadis People
Salary: £55,000-£58,000 package to include car
Posted: 6 hours ago
Reading, Berkshire
Evolution Recruitment Solutions
Salary: Excellent Package
Posted: 8 hours ago
London
UCL
Salary: From £34,056 to £41,163 per annum inclusive of London Allowance
Posted: 5 hours ago
Bracknell, Berkshire
Lorien Resourcing
Salary: £22000 - £26000 per annum + Pension, Bonus, holidays
Posted: 5 hours ago
Manchester, Lancashire
Evolution Recruitment Solutions
Salary: 50,000 - 55,000 + bonus and benefits
Posted: 8 hours ago
London
Complete Tech Limited
Salary: Up to £50,000 per annum + fantastic benefits
Posted: 8 hours ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £70000 - £80000 per annum + + Benefits
Posted: 8 hours ago
London
Ampersand Consulting
Salary: £60000 per annum + Fantastic Benefits
Posted: Yesterday
Knutsford, Cheshire
Greywood Associates Limited
Salary: £20000 - £26000 per annum + bens
Posted: 4 hours ago
Manchester, Lancashire
ReThink Recruitment
Salary: £50000 - £60000 per annum + bonus, pension, 28 days holiday
Posted: 3 days ago
Bedford, Bedfordshire
Imperative People
Salary: £36000.00 - £42000.00 per annum + car al. + bonus + bens
Posted: Yesterday
South West London
Roc Search
Salary: £40000 - £50000 per annum + Benefits
Posted: 6 hours ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £100000 - £120000 per annum + Package + Bonus
Posted: 2 days ago
Bedford, Bedfordshire
ReThink Recruitment
Salary: £36000.00 - £42000.00 per annum + Car Allow, Bonus, Bens
Posted: 2 days ago
Manchester, Lancashire
Mortimer Spinks
Salary: £22000 - £27000 per annum + Exellent Benefits Package
Posted: 2 days ago
Southampton, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000 per annum
Posted: Yesterday
Manchester, Lancashire
Searchability
Salary: £50000 - £62000 per annum + healthcare, pension, social events
Posted: 8 hours ago
London
Staffworx Ltd
Salary: to £40K + full bens
Posted: Yesterday
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: Yesterday
London
Plan-Net
Salary: Competitive rate
Posted: Yesterday
London
Thebes IT
Posted: Yesterday
City, London
Burns Sheehan
Salary: £55000.00 - £60000.00 per annum
Posted: 3 days ago