Service Delivery Jobs in England

Service Delivery
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 114 138 141
Rank change year-on-year +24 +3 -6
Permanent jobs citing Service Delivery 1,834 1,802 4,341
As % of all permanent jobs advertised in England 2.34% 2.54% 2.95%
As % of the Processes & Methodologies category 2.85% 2.66% 3.06%
Number of salaries quoted 1,264 1,300 2,903
10th Percentile £27,000 £26,475 £29,000
25th Percentile £35,924 £35,250 £38,386
Median annual salary (50th Percentile) £49,000 £52,500 £51,758
Median % change year-on-year -6.67% +1.43% +3.52%
75th Percentile £63,750 £70,000 £67,500
90th Percentile £80,000 £90,000 £80,000
UK median annual salary £49,000 £52,500 £50,250
% change year-on-year -6.67% +4.48% -4.29%

All Process and Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 64,248 67,718 141,741
As % of all permanent jobs advertised in England 81.99% 95.27% 96.41%
Number of salaries quoted 43,335 45,004 76,070
10th Percentile £30,000 £33,750 £33,515
25th Percentile £40,000 £45,000 £44,500
Median annual salary (50th Percentile) £55,000 £62,000 £60,000
Median % change year-on-year -11.29% +3.33% +4.35%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £95,000 £101,185 £97,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Service Delivery
Job Vacancy Trend in England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery in England

Service Delivery
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery in England.

Salary trend for Service Delivery in England

Service Delivery
Salary Histogram in England

Salary distribution for jobs citing Service Delivery in England over the 6 months to 26 July 2024.

Salary histogram for Service Delivery in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the England region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +57 423 £41,711 -16.16% 108
South East +28 396 £45,000 -1.32% 94
London -24 363 £62,500 -3.85% 117
South West +33 294 £49,000 -2.49% 56
North West +40 226 £51,674 +8.79% 53
Midlands -19 215 £50,000 -10.31% 75
West Midlands -9 138 £52,000 -7.96% 49
East of England -9 136 £38,000 +8.57% 43
Yorkshire +47 134 £40,000 -28.57% 36
East Midlands -9 73 £37,000 -24.10% 26
North East +33 66 £24,960 -45.74% 19
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 97 (5.29%) Microsoft Exchange
1 97 (5.29%) SharePoint
2 23 (1.25%) Confluence
3 22 (1.20%) CMS
4 19 (1.04%) Jupyter
5 18 (0.98%) Apache
6 17 (0.93%) nginx
7 16 (0.87%) Apache Spark
8 6 (0.33%) Appian
8 6 (0.33%) Exchange Server 2013
9 4 (0.22%) Exchange Server 2000
10 3 (0.16%) Exchange Server 2010
10 3 (0.16%) IIS
10 3 (0.16%) SAS
10 3 (0.16%) SharePoint 2010
10 3 (0.16%) SharePoint 2013
11 2 (0.11%) ArcGIS
11 2 (0.11%) Oracle Application Server
11 2 (0.11%) Skype for Business
11 2 (0.11%) WebLogic
Applications
1 107 (5.83%) Microsoft Office
2 96 (5.23%) Microsoft Excel
3 52 (2.84%) Microsoft PowerPoint
4 14 (0.76%) Microsoft Project
5 9 (0.49%) MS Visio
6 3 (0.16%) AutoCAD
6 3 (0.16%) Chatbot
6 3 (0.16%) SOLIDWORKS
7 2 (0.11%) Trello
8 1 (0.055%) Solid Edge
Business Applications
1 13 (0.71%) Dynamics CRM
2 8 (0.44%) NEC Housing
3 7 (0.38%) SAP HCM
4 6 (0.33%) Elite 3E
4 6 (0.33%) SAP ERP
4 6 (0.33%) SAP HR
5 5 (0.27%) SAP WM
5 5 (0.27%) Workday HCM
6 4 (0.22%) Dynamics GP
6 4 (0.22%) Remedy ITSM
6 4 (0.22%) ResourceLink
6 4 (0.22%) Unit4 Business World
7 3 (0.16%) Dynamics AX
7 3 (0.16%) Primavera
7 3 (0.16%) SAP Payroll
8 2 (0.11%) BambooHR
8 2 (0.11%) iTrent
8 2 (0.11%) Maximo
8 2 (0.11%) Salesforce CRM
8 2 (0.11%) SAP S/4HANA
Cloud Services
1 315 (17.18%) Microsoft 365
2 283 (15.43%) Azure
3 80 (4.36%) Entra ID
4 78 (4.25%) AWS
5 75 (4.09%) SaaS
6 63 (3.44%) Power Platform
7 32 (1.74%) OneDrive
8 29 (1.58%) Cloud Computing
8 29 (1.58%) Dynamics 365
9 20 (1.09%) Azure Sentinel
10 19 (1.04%) Amazon S3
11 18 (0.98%) IaaS
12 16 (0.87%) MinIO
12 16 (0.87%) OpenShift
13 15 (0.82%) Azure DevOps
14 14 (0.76%) PowerApps
15 13 (0.71%) PaaS
16 12 (0.65%) Microsoft Copilot
17 11 (0.60%) Amazon EC2
18 7 (0.38%) SuccessFactors
Communications & Networking
1 143 (7.80%) Firewall
2 102 (5.56%) WAN
3 84 (4.58%) LAN
4 58 (3.16%) VPN
5 54 (2.94%) Network Security
6 51 (2.78%) Wireless
7 46 (2.51%) DNS
8 45 (2.45%) Wi-Fi
9 41 (2.24%) DHCP
10 35 (1.91%) VoIP
11 34 (1.85%) Internet
11 34 (1.85%) SD-WAN
12 30 (1.64%) WLAN
13 29 (1.58%) TCP/IP
14 24 (1.31%) SAN
14 24 (1.31%) VLAN
15 14 (0.76%) Remote Desktop
16 12 (0.65%) iSCSI
17 9 (0.49%) MPLS
17 9 (0.49%) NAS
Database & Business Intelligence
1 64 (3.49%) SQL Server
2 43 (2.34%) Power BI
3 29 (1.58%) Big Data
4 25 (1.36%) Amazon RDS
5 24 (1.31%) Relational Database
6 16 (0.87%) Hadoop
6 16 (0.87%) Presto
7 13 (0.71%) Oracle Database
8 12 (0.65%) RDBMS
9 10 (0.55%) DB2
9 10 (0.55%) MySQL
10 9 (0.49%) Azure SQL Database
10 9 (0.49%) SAP HANA
11 7 (0.38%) Crystal Reports
11 7 (0.38%) SQL Server Reporting Services
12 6 (0.33%) GIS
12 6 (0.33%) Tableau
13 5 (0.27%) CorVu
13 5 (0.27%) Oracle Reports
14 3 (0.16%) Data Warehouse
Development Applications
1 47 (2.56%) JIRA
2 31 (1.69%) Jenkins
3 18 (0.98%) Atlassian Bamboo
4 13 (0.71%) Oracle Forms
4 13 (0.71%) Robot Framework
5 6 (0.33%) Visual Studio
6 5 (0.27%) Git
7 3 (0.16%) Selenium
7 3 (0.16%) Team Foundation Server
8 2 (0.11%) Appium
8 2 (0.11%) Cypress.io
8 2 (0.11%) GitLab
8 2 (0.11%) JMeter
8 2 (0.11%) Postman
8 2 (0.11%) REST Assured
8 2 (0.11%) Serenity BDD
8 2 (0.11%) SpecFlow
9 1 (0.055%) Bitbucket
9 1 (0.055%) Visual Studio Team System
General
1 645 (35.17%) Social Skills
2 370 (20.17%) Finance
3 181 (9.87%) Analytical Skills
4 120 (6.54%) Public Sector
5 114 (6.22%) Legal
6 112 (6.11%) Inclusion and Diversity
6 112 (6.11%) Retail
7 72 (3.93%) Marketing
8 62 (3.38%) Organisational Skills
9 53 (2.89%) Law
10 50 (2.73%) Telecoms
11 48 (2.62%) Banking
12 40 (2.18%) Presentation Skills
13 39 (2.13%) Manufacturing
14 37 (2.02%) Aerospace
15 34 (1.85%) Influencing Skills
16 32 (1.74%) Local Government
17 21 (1.15%) Police
18 15 (0.82%) Pharmaceutical
19 14 (0.76%) Electronics
Job Titles
1 316 (17.23%) Service Manager
2 241 (13.14%) Delivery Manager
3 236 (12.87%) Service Delivery Manager
4 203 (11.07%) Lead
5 200 (10.91%) Analyst
6 174 (9.49%) IT Manager
7 129 (7.03%) Senior
8 111 (6.05%) IT Support
9 108 (5.89%) Consultant
10 95 (5.18%) Infrastructure Engineer
11 85 (4.63%) IT Services Manager
12 71 (3.87%) Support Engineer
13 68 (3.71%) IT Engineer
14 59 (3.22%) Support Analyst
15 55 (3.00%) IT Analyst
15 55 (3.00%) Team Leader
16 50 (2.73%) Architect
17 47 (2.56%) IT Services Delivery Manager
18 44 (2.40%) Head of IT
19 43 (2.34%) Senior Manager
Libraries, Frameworks & Software Standards
1 27 (1.47%) EDI
2 22 (1.20%) .NET
3 20 (1.09%) HTML
4 17 (0.93%) YAML
5 16 (0.87%) ActiveMQ
5 16 (0.87%) Apache NiFi
5 16 (0.87%) Elastic Stack
5 16 (0.87%) RabbitMQ
6 14 (0.76%) XML
7 7 (0.38%) .NET Framework
8 6 (0.33%) ASP.NET
9 5 (0.27%) .NET Core
10 4 (0.22%) ADO
10 4 (0.22%) CSS
11 3 (0.16%) AngularJS
11 3 (0.16%) ASP.NET MVC
11 3 (0.16%) Middleware
11 3 (0.16%) Oracle Fusion
11 3 (0.16%) Playwright
11 3 (0.16%) Web Services
Miscellaneous
1 105 (5.73%) Management Information System
2 86 (4.69%) Data Centre
3 84 (4.58%) Self-Motivation
4 63 (3.44%) Driving Licence
5 34 (1.85%) Onboarding
6 30 (1.64%) Fat Client
6 30 (1.64%) Thin Client
7 29 (1.58%) Product Ownership
8 25 (1.36%) Hybrid Cloud
9 23 (1.25%) CMDB
10 17 (0.93%) Security Operations Centre
11 16 (0.87%) Smartphone
12 15 (0.82%) Linux Command Line
12 15 (0.82%) PMI
12 15 (0.82%) Replication
13 14 (0.76%) Enterprise Software
14 13 (0.71%) Cyber Defence
15 12 (0.65%) Mobile App
16 11 (0.60%) Virtual Team
17 10 (0.55%) Digital Signage
Operating Systems
1 288 (15.70%) Windows
2 119 (6.49%) Linux
3 106 (5.78%) Windows Server
4 94 (5.13%) Windows 10
5 27 (1.47%) Android
6 26 (1.42%) Apple iOS
7 23 (1.25%) Windows Server 2019
8 19 (1.04%) Windows Server 2016
9 18 (0.98%) Unix
10 14 (0.76%) Windows Server 2012
11 13 (0.71%) Mac OS
12 11 (0.60%) Red Hat Enterprise Linux
13 8 (0.44%) Windows Server 2008
14 7 (0.38%) VMS
14 7 (0.38%) Windows 7
15 5 (0.27%) Mac OS X
16 2 (0.11%) Windows 8
17 1 (0.055%) SUSE
17 1 (0.055%) Ubuntu
17 1 (0.055%) Windows Mobile
Processes & Methodologies
1 606 (33.04%) ITIL
2 381 (20.77%) Problem-Solving
3 344 (18.76%) Service Management
4 326 (17.78%) Customer Service
5 270 (14.72%) Continuous Improvement
6 267 (14.56%) ITSM
7 243 (13.25%) Change Management
8 222 (12.10%) Project Management
9 217 (11.83%) Agile
10 142 (7.74%) Stakeholder Management
11 134 (7.31%) Project Delivery
12 131 (7.14%) Cybersecurity
13 129 (7.03%) Mentoring
14 128 (6.98%) Roadmaps
15 126 (6.87%) Collaborative Working
16 122 (6.65%) Incident Management
17 119 (6.49%) Infrastructure Engineering
18 114 (6.22%) Actionable Insight
19 110 (6.00%) Coaching
20 106 (5.78%) Problem Management
Programming Languages
1 86 (4.69%) SQL
2 60 (3.27%) PowerShell
3 46 (2.51%) Python
4 36 (1.96%) Bash
5 16 (0.87%) Shell Script
6 13 (0.71%) C#
7 11 (0.60%) T-SQL
8 9 (0.49%) Java
9 8 (0.44%) COBOL
9 8 (0.44%) JavaScript
10 5 (0.27%) ActionScript
11 4 (0.22%) Kotlin
12 3 (0.16%) C++
12 3 (0.16%) Perl
12 3 (0.16%) Scala
13 2 (0.11%) ActionScript 2.0
13 2 (0.11%) C
13 2 (0.11%) C-shell
13 2 (0.11%) PL/SQL
13 2 (0.11%) VB.NET
Qualifications
1 278 (15.16%) Degree
2 175 (9.54%) Security Cleared
3 81 (4.42%) SC Cleared
4 61 (3.33%) ITIL Certification
5 43 (2.34%) Computer Science Degree
5 43 (2.34%) Microsoft Certification
6 42 (2.29%) Cisco Certification
7 36 (1.96%) PMI Certification
8 35 (1.91%) DV Cleared
9 30 (1.64%) CCNA
10 28 (1.53%) CISSP
11 27 (1.47%) ITIL Foundation Certificate
12 23 (1.25%) Azure Certification
13 22 (1.20%) CCNP
13 22 (1.20%) PMP
14 21 (1.15%) DBS Check
15 20 (1.09%) MCP
16 14 (0.76%) Master's Degree
17 12 (0.65%) APMG
17 12 (0.65%) Network+ Certification
Quality Assurance & Compliance
1 224 (12.21%) SLA
2 59 (3.22%) GDPR
3 57 (3.11%) QA
4 45 (2.45%) ISO/IEC 27001
5 32 (1.74%) Data Quality
6 30 (1.64%) Accessibility
7 23 (1.25%) Cyber Essentials
8 21 (1.15%) PMO
9 10 (0.55%) PCI DSS
10 9 (0.49%) ISO 22301
11 6 (0.33%) ISO/IEC 20000
12 5 (0.27%) COBIT
12 5 (0.27%) Cyber Essentials PLUS
12 5 (0.27%) GRC
12 5 (0.27%) NIST
13 4 (0.22%) NEBOSH
14 3 (0.16%) HIPAA
14 3 (0.16%) ISO 9001
14 3 (0.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 3 (0.16%) ISO/IEC 27005
System Software
1 261 (14.23%) Active Directory
2 87 (4.74%) VMware Infrastructure
3 44 (2.40%) Hyper-V
4 25 (1.36%) vSphere
5 21 (1.15%) Docker
6 20 (1.09%) Virtual Desktop
7 18 (0.98%) Virtual Machines
8 8 (0.44%) VMware ESXi
9 7 (0.38%) Virtual Servers
10 6 (0.33%) VMware NSX
11 5 (0.27%) Firmware
12 2 (0.11%) Microsoft Virtual Server
12 2 (0.11%) Terminal Services
12 2 (0.11%) XenApp
13 1 (0.055%) BitLocker
13 1 (0.055%) DFS Replication
13 1 (0.055%) Embedded Firmware
13 1 (0.055%) Veritas Cluster Server
13 1 (0.055%) XenDesktop
Systems Management
1 89 (4.85%) Microsoft Intune
2 64 (3.49%) SCCM
3 46 (2.51%) Kubernetes
4 32 (1.74%) Ansible
5 28 (1.53%) Terraform
6 21 (1.15%) WSUS
7 17 (0.93%) Grafana
8 16 (0.87%) HAProxy
8 16 (0.87%) Prometheus
9 10 (0.55%) Puppet
10 8 (0.44%) Jamf Pro
10 8 (0.44%) NetBackup
11 6 (0.33%) Microsoft Data Protection Manager
11 6 (0.33%) SCDPM
12 5 (0.27%) Nessus
13 4 (0.22%) Autotask
13 4 (0.22%) FortiGate
13 4 (0.22%) SmoothWall
14 3 (0.16%) Single Sign-On
14 3 (0.16%) vCenter Server
Vendors
1 512 (27.92%) Microsoft
2 136 (7.42%) VMware
3 127 (6.92%) ServiceNow
4 88 (4.80%) Cisco
5 48 (2.62%) SAP
6 47 (2.56%) Oracle
7 35 (1.91%) Citrix
8 34 (1.85%) Salesforce
9 32 (1.74%) Veeam
10 25 (1.36%) Apple
11 22 (1.20%) Palo Alto
12 20 (1.09%) HP
13 19 (1.04%) Google
14 17 (0.93%) Red Hat
15 16 (0.87%) Meraki
16 14 (0.76%) Fortinet
16 14 (0.76%) iManage
17 12 (0.65%) CheckPoint
17 12 (0.65%) Dell
17 12 (0.65%) Juniper