Period
to

The table below provides summary statistics for permanent job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 23 May 2022 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
UK > England
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 384 338 307
Rank change year-on-year -46 -31 +23
Permanent jobs citing ServiceNow 1,247 753 854
As % of all permanent jobs advertised in England 0.91% 0.92% 1.00%
As % of the Vendors category 2.37% 2.43% 2.45%
Number of salaries quoted 888 599 671
10th Percentile £26,500 £28,500 £29,000
25th Percentile £33,438 £41,250 £37,500
Median annual salary (50th Percentile) £52,500 £55,000 £60,000
Median % change year-on-year -4.55% -8.33% +9.09%
75th Percentile £73,750 £72,500 £75,000
90th Percentile £85,000 £85,000 £85,000
UK median annual salary £52,500 £55,000 £60,000
% change year-on-year -4.55% -8.33% +9.09%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 52,705 30,960 34,854
As % of all permanent IT jobs advertised in England 38.50% 37.97% 40.72%
Number of salaries quoted 28,682 22,918 27,142
10th Percentile £30,000 £31,250 £29,250
25th Percentile £40,000 £40,000 £38,000
Median annual salary (50th Percentile) £55,000 £53,000 £52,500
Median % change year-on-year +3.77% +0.95% +5.00%
75th Percentile £75,000 £71,250 £71,250
90th Percentile £91,250 £86,250 £87,500
UK median annual salary £55,000 £52,500 £52,500
% change year-on-year +4.76% - +5.00%

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a proportion of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Salary Trend in England

3-month moving average salary quoted in jobs citing ServiceNow in England.

Salary trend for ServiceNow in England

ServiceNow
Salary Histogram in England

Salary distribution for jobs citing ServiceNow in England over the 6 months to 23 May 2022.

Salary histogram for ServiceNow in England

ServiceNow
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the England region over the 6 months to 23 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -64 638 £65,000 +4.00% 102
North of England -10 155 £35,000 -22.22% 32
South East -78 148 £45,000 -7.22% 33
Midlands -35 141 £45,000 - 24
North West -15 103 £35,000 -28.21% 23
West Midlands -29 85 £50,000 +11.11% 19
South West -7 67 £39,289 +29.20% 7
East of England -60 64 £52,500 -23.64% 17
East Midlands -9 56 £38,155 -15.21% 5
Yorkshire -39 44 £35,620 -20.84% 9
North East - 8 £38,000 -
ServiceNow
UK

For the 6 months to 23 May 2022, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ServiceNow.

1 468 (37.53%) ITIL
2 368 (29.51%) Microsoft
3 326 (26.14%) Social Skills
4 318 (25.50%) ITSM
5 300 (24.06%) Finance
6 282 (22.61%) Service Management
6 282 (22.61%) Azure
7 262 (21.01%) Agile
8 257 (20.61%) Windows
9 224 (17.96%) Microsoft 365
10 208 (16.68%) Active Directory
11 195 (15.64%) DevOps
12 167 (13.39%) JIRA
13 153 (12.27%) Service Delivery
14 152 (12.19%) SLA
15 141 (11.31%) Problem-Solving
16 139 (11.15%) JavaScript
17 138 (11.07%) Microsoft Office
18 135 (10.83%) AWS
19 129 (10.34%) Windows 10
20 121 (9.70%) Incident Management
21 117 (9.38%) Project Management
22 116 (9.30%) Change Management
22 116 (9.30%) Ansible
23 115 (9.22%) Analytical Skills
24 111 (8.90%) Mentoring
25 110 (8.82%) Terraform
26 108 (8.66%) PowerShell
27 107 (8.58%) Degree
28 106 (8.50%) Linux

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (7.22%) Confluence
2 65 (5.21%) SharePoint
3 13 (1.04%) MS Exchange
3 13 (1.04%) Tomcat
4 12 (0.96%) Elasticsearch
5 11 (0.88%) IIS
6 9 (0.72%) WebSphere
7 8 (0.64%) Apache
8 7 (0.56%) CMS
9 5 (0.40%) Oracle Workflow
9 5 (0.40%) Skype for Business
10 3 (0.24%) Captiva
10 3 (0.24%) FileNet
10 3 (0.24%) Oracle SOA Suite
11 2 (0.16%) Adobe Experience Manager
11 2 (0.16%) Drupal
11 2 (0.16%) nginx
11 2 (0.16%) Podio
11 2 (0.16%) SAS
11 2 (0.16%) WildFly
Applications
1 138 (11.07%) Microsoft Office
2 50 (4.01%) Microsoft Excel
3 29 (2.33%) Microsoft PowerPoint
4 24 (1.92%) Microsoft Project
5 21 (1.68%) MS Visio
6 1 (0.080%) Acrobat
Business Applications
1 34 (2.73%) Remedy ITSM
2 10 (0.80%) Oracle Applications
3 6 (0.48%) NetSuite
4 5 (0.40%) Oracle Financials
5 4 (0.32%) Eikon
5 4 (0.32%) SimCorp Dimension
6 3 (0.24%) assyst
6 3 (0.24%) Dynamics CRM
6 3 (0.24%) SAP BPC
6 3 (0.24%) SAP CO
6 3 (0.24%) SAP FI
6 3 (0.24%) SAP FI/CO
6 3 (0.24%) Workfront
7 2 (0.16%) Eloqua
7 2 (0.16%) Oracle ERP
7 2 (0.16%) SAP Payroll
7 2 (0.16%) SAP S/4HANA
7 2 (0.16%) Sparx Enterprise Architect
8 1 (0.080%) BASE24
8 1 (0.080%) Sage 200
Cloud Services
1 282 (22.61%) Azure
2 224 (17.96%) Microsoft 365
3 135 (10.83%) AWS
4 87 (6.98%) PaaS
5 86 (6.90%) SaaS
6 58 (4.65%) IaaS
7 49 (3.93%) Kong
8 42 (3.37%) GCP
9 38 (3.05%) Azure Active Directory
10 36 (2.89%) Power Platform
11 29 (2.33%) Amazon EC2
12 27 (2.17%) Amazon EKS
12 27 (2.17%) Datadog
13 26 (2.09%) Azure Sentinel
13 26 (2.09%) Serverless
14 25 (2.00%) Mimecast
15 23 (1.84%) OneDrive
16 15 (1.20%) Cloud Computing
17 11 (0.88%) AWS Lambda
17 11 (0.88%) GitHub
Communications & Networking
1 104 (8.34%) VPN
2 96 (7.70%) DNS
3 81 (6.50%) DHCP
4 45 (3.61%) TCP/IP
5 41 (3.29%) SSL
6 40 (3.21%) Firewall
7 34 (2.73%) LAN
8 29 (2.33%) WAN
9 21 (1.68%) Wi-Fi
10 19 (1.52%) Wireless
11 18 (1.44%) Internet
12 17 (1.36%) BGP
13 16 (1.28%) VLAN
13 16 (1.28%) VoIP
14 14 (1.12%) WLAN
15 13 (1.04%) SAN
16 12 (0.96%) IPsec
17 11 (0.88%) 3G
18 10 (0.80%) 4G
18 10 (0.80%) NAS
Database & Business Intelligence
1 52 (4.17%) SQL Server
2 39 (3.13%) MongoDB
3 34 (2.73%) Power BI
4 20 (1.60%) Data Warehouse
5 18 (1.44%) Oracle Database
6 17 (1.36%) SQL Server Integration Services
7 16 (1.28%) Relational Database
8 14 (1.12%) Oracle Database 11g
9 12 (0.96%) DTS
9 12 (0.96%) InfluxDB
9 12 (0.96%) MySQL
10 8 (0.64%) Metadata
10 8 (0.64%) Oracle Reports
10 8 (0.64%) PostgreSQL
10 8 (0.64%) Tableau
11 7 (0.56%) NoSQL
12 5 (0.40%) BusinessObjects
12 5 (0.40%) Looker
12 5 (0.40%) SQL Server Analysis Services
12 5 (0.40%) SQL Server Reporting Services
Development Applications
1 167 (13.39%) JIRA
2 88 (7.06%) Jenkins
3 84 (6.74%) Git (software)
4 22 (1.76%) GitLab
5 14 (1.12%) Team Foundation Server
6 12 (0.96%) Subversion
6 12 (0.96%) Visual Studio
7 8 (0.64%) TeamCity
8 6 (0.48%) Selenium
9 5 (0.40%) Cucumber
9 5 (0.40%) IBM UrbanCode
9 5 (0.40%) Maven
10 3 (0.24%) Bitbucket
10 3 (0.24%) Jasmine
11 2 (0.16%) Bitbucket Server
11 2 (0.16%) Octopus Deploy
12 1 (0.080%) LSMW
General
1 326 (26.14%) Social Skills
2 300 (24.06%) Finance
3 115 (9.22%) Analytical Skills
4 67 (5.37%) Banking
5 65 (5.21%) Retail
6 54 (4.33%) Public Sector
7 53 (4.25%) Telecoms
8 50 (4.01%) Law
9 41 (3.29%) Legal
10 37 (2.97%) Manufacturing
11 36 (2.89%) Organisational Skills
12 34 (2.73%) Marketing
13 30 (2.41%) Presentation Skills
14 27 (2.17%) Electronics
15 24 (1.92%) Advertising
16 23 (1.84%) Influencing Skills
17 20 (1.60%) Pharmaceutical
18 17 (1.36%) German Language
19 16 (1.28%) Aviation
20 15 (1.20%) Financial Institution
Job Titles
1 293 (23.50%) Analyst
2 117 (9.38%) Architect
3 103 (8.26%) Service Analyst
4 98 (7.86%) Developer
5 95 (7.62%) Consultant
6 80 (6.42%) Service Desk Analyst
7 76 (6.09%) Support Engineer
8 75 (6.01%) Support Analyst
9 65 (5.21%) ServiceNow Developer
10 62 (4.97%) IT Support
11 57 (4.57%) Service Manager
12 55 (4.41%) IT Manager
13 50 (4.01%) IT Analyst
14 48 (3.85%) Cloud Engineer
14 48 (3.85%) IT Engineer
15 45 (3.61%) Infrastructure Engineer
16 44 (3.53%) DevOps Engineer
17 43 (3.45%) Site Reliability Engineer
18 41 (3.29%) Senior Analyst
18 41 (3.29%) Solutions Architect
Libraries, Frameworks & Software Standards
1 84 (6.74%) HTML
2 83 (6.66%) Web Services
3 62 (4.97%) XML
4 61 (4.89%) CSS
4 61 (4.89%) LDAP
5 54 (4.33%) SOAP
6 49 (3.93%) Kafka
7 43 (3.45%) REST
8 37 (2.97%) AngularJS
9 34 (2.73%) Ajax
10 32 (2.57%) JSON
11 22 (1.76%) OLE
12 16 (1.28%) .NET
12 16 (1.28%) SAML
13 15 (1.20%) Twitter Bootstrap
14 12 (0.96%) XSLT
15 11 (0.88%) RabbitMQ
16 10 (0.80%) JDBC
16 10 (0.80%) Velocity
17 9 (0.72%) SailPoint
Miscellaneous
1 70 (5.61%) Public Cloud
2 68 (5.45%) CMDB
3 53 (4.25%) Data Centre
4 48 (3.85%) Management Information System
5 44 (3.53%) Self-Motivation
6 41 (3.29%) User Experience
7 40 (3.21%) Enterprise Software
8 21 (1.68%) Social Media
9 15 (1.20%) Cloud Native
10 12 (0.96%) Virtual Team
11 11 (0.88%) IoT
11 11 (0.88%) Legacy Systems
11 11 (0.88%) Smartphone
12 10 (0.80%) Analytical Mindset
12 10 (0.80%) Blog
12 10 (0.80%) PKI
12 10 (0.80%) Video Conferencing
13 9 (0.72%) Hedge funds
14 8 (0.64%) CCTV
14 8 (0.64%) Replication
Operating Systems
1 257 (20.61%) Windows
2 129 (10.34%) Windows 10
3 106 (8.50%) Linux
4 91 (7.30%) Windows Server
5 32 (2.57%) Unix
6 31 (2.49%) Windows 7
6 31 (2.49%) Windows Server 2016
7 24 (1.92%) Android
8 23 (1.84%) Windows Server 2012
9 21 (1.68%) Apple iOS
10 15 (1.20%) Mac OS X
10 15 (1.20%) Windows Server 2019
11 14 (1.12%) CentOS
12 10 (0.80%) Red Hat Enterprise Linux
13 8 (0.64%) Mac OS
13 8 (0.64%) Windows Server 2008
14 5 (0.40%) AIX
14 5 (0.40%) Amazon Linux
15 3 (0.24%) Windows 8
16 2 (0.16%) Windows 2000 Server
Processes & Methodologies
1 468 (37.53%) ITIL
2 318 (25.50%) ITSM
3 282 (22.61%) Service Management
4 262 (21.01%) Agile
5 195 (15.64%) DevOps
6 153 (12.27%) Service Delivery
7 141 (11.31%) Problem-Solving
8 121 (9.70%) Incident Management
9 117 (9.38%) Project Management
10 116 (9.30%) Change Management
11 111 (8.90%) Mentoring
12 106 (8.50%) CI/CD
13 96 (7.70%) Stakeholder Management
14 81 (6.50%) Thought Leadership
15 79 (6.34%) Customer Requirements
16 78 (6.26%) Continuous Improvement
17 76 (6.09%) Cybersecurity
18 75 (6.01%) Coaching
19 71 (5.69%) Infrastructure as Code
20 70 (5.61%) SDLC
Programming Languages
1 139 (11.15%) JavaScript
2 108 (8.66%) PowerShell
3 103 (8.26%) SQL
4 94 (7.54%) Python
5 83 (6.66%) Bash
6 57 (4.57%) Java
7 27 (2.17%) C#
8 17 (1.36%) Perl
8 17 (1.36%) R
9 16 (1.28%) T-SQL
10 13 (1.04%) Ruby
10 13 (1.04%) Shell Script
11 12 (0.96%) VB.NET
12 9 (0.72%) Go
13 8 (0.64%) RPG
14 6 (0.48%) C
14 6 (0.48%) C++
15 5 (0.40%) VB
15 5 (0.40%) VBScript
16 4 (0.32%) ABAP
Qualifications
1 107 (8.58%) Degree
2 80 (6.42%) Security Cleared
3 52 (4.17%) ITIL Certification
3 52 (4.17%) SC Cleared
4 34 (2.73%) Microsoft Certification
5 28 (2.25%) BPSS Clearance
6 24 (1.92%) Cisco Certification
7 23 (1.84%) ITIL Foundation Certificate
8 22 (1.76%) Computer Science Degree
9 16 (1.28%) CCNA
10 15 (1.20%) PMP
11 14 (1.12%) MCSE
12 13 (1.04%) CCNP
13 12 (0.96%) PMI Certification
14 11 (0.88%) CISSP
15 10 (0.80%) CISM
16 9 (0.72%) ISEB
16 9 (0.72%) ISTQB
17 8 (0.64%) MCP
17 8 (0.64%) MCSA
Quality Assurance & Compliance
1 152 (12.19%) SLA
2 58 (4.65%) QA
3 34 (2.73%) GDPR
4 26 (2.09%) ISO/IEC 27001
5 10 (0.80%) PMO
6 9 (0.72%) Sarbanes-Oxley
7 8 (0.64%) GRC
8 7 (0.56%) Cyber Essentials
8 7 (0.56%) Cyber Essentials PLUS
9 4 (0.32%) COBIT
9 4 (0.32%) NIST
10 3 (0.24%) Data Quality
10 3 (0.24%) Disclosure Scotland
10 3 (0.24%) HIPAA
11 2 (0.16%) GxP
11 2 (0.16%) NIST 800
11 2 (0.16%) P3O
11 2 (0.16%) SOC 1
11 2 (0.16%) SOC 2
System Software
1 208 (16.68%) Active Directory
2 76 (6.09%) Docker
3 54 (4.33%) VMware Infrastructure
4 29 (2.33%) Hyper-V
5 21 (1.68%) Virtual Machines
6 12 (0.96%) vSphere
7 5 (0.40%) Citrix Hypervisor
7 5 (0.40%) NFS
7 5 (0.40%) Terminal Services
7 5 (0.40%) VMware ESXi
8 4 (0.32%) Microsoft Virtual Server
8 4 (0.32%) Virtual Servers
9 3 (0.24%) NDS
10 2 (0.16%) BitLocker
10 2 (0.16%) Virtual Desktop
11 1 (0.080%) DFS Replication
11 1 (0.080%) Microsoft App-V
11 1 (0.080%) OpenAM
11 1 (0.080%) XenApp
11 1 (0.080%) XenDesktop
Systems Management
1 116 (9.30%) Ansible
2 110 (8.82%) Terraform
3 81 (6.50%) Kubernetes
4 74 (5.93%) SCCM
5 49 (3.93%) Istio
6 38 (3.05%) Microsoft Intune
7 35 (2.81%) Single Sign-On
8 34 (2.73%) Grafana
9 28 (2.25%) Prometheus
10 17 (1.36%) HP UCMDB
10 17 (1.36%) Puppet
11 11 (0.88%) Nagios
12 7 (0.56%) Opscode Chef
12 7 (0.56%) vCenter Server
13 6 (0.48%) Jamf Pro
14 5 (0.40%) Active Directory Federation Services
14 5 (0.40%) Automic
14 5 (0.40%) Cisco UCCX
14 5 (0.40%) Kibana
15 4 (0.32%) Microsoft Clustering
Vendors
1 368 (29.51%) Microsoft
2 95 (7.62%) VMware
3 83 (6.66%) Cisco
4 77 (6.17%) Remedy
5 76 (6.09%) Oracle
6 68 (5.45%) Splunk
7 62 (4.97%) SAP
8 45 (3.61%) Salesforce.com
9 41 (3.29%) BMC
10 38 (3.05%) Dynatrace
10 38 (3.05%) Red Hat
11 36 (2.89%) Apple
12 33 (2.65%) AppDynamics
12 33 (2.65%) Citrix
12 33 (2.65%) HP
13 30 (2.41%) Palo Alto
14 23 (1.84%) IBM
14 23 (1.84%) Snow
15 21 (1.68%) Meraki
16 18 (1.44%) Atlassian