Period
to 24 October 2021

The table below provides summary statistics for permanent job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 24 October 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
UK > England
6 months to
24 Oct 2021
Same period 2020 Same period 2019
Rank 286 301 288
Rank change year-on-year +15 -13 +116
Permanent jobs citing ServiceNow 1,347 464 1,453
As % of all permanent jobs advertised in England 1.22% 1.03% 1.15%
As % of the Vendors category 3.14% 2.66% 2.74%
Number of salaries quoted 1,077 380 1,077
10th Percentile £26,750 £31,700 £30,500
25th Percentile £38,750 £42,500 £38,750
Median annual salary (50th Percentile) £54,200 £62,500 £55,000
Median % change year-on-year -13.28% +13.64% +10.00%
75th Percentile £72,500 £73,750 £74,000
90th Percentile £85,000 £85,000 £80,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% +10.00%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 42,857 17,414 53,106
As % of all permanent IT jobs advertised in England 38.84% 38.83% 42.07%
Number of salaries quoted 28,849 14,076 41,332
10th Percentile £30,000 £31,250 £27,000
25th Percentile £38,750 £40,000 £36,250
Median annual salary (50th Percentile) £55,000 £53,500 £50,000
Median % change year-on-year +2.80% +7.00% -
75th Percentile £72,500 £71,250 £67,500
90th Percentile £87,500 £87,500 £82,500
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a proportion of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Salary Trend in England

3-month moving average salary quoted in jobs citing ServiceNow in England.

Salary trend for ServiceNow in England

ServiceNow
Salary Histogram in England

Salary distribution for jobs citing ServiceNow in England over the 6 months to 24 October 2021.

Salary histogram for ServiceNow in England

ServiceNow
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the England region over the 6 months to 24 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -25 620 £62,500 -7.41% 100
Midlands +5 198 £47,500 +45.04% 26
North of England -15 187 £45,000 -14.29% 25
South East -91 170 £45,000 -25.00% 25
West Midlands +9 162 £51,000 +67.21% 18
North West -7 118 £42,500 -15.00% 15
South West -16 84 £45,000 +50.00% 15
East of England -41 75 £60,000 +86.64% 17
Yorkshire -68 58 £45,000 -14.29% 7
East Midlands -55 36 £42,500 - 8
North East - 11 £70,000 - 3
ServiceNow
UK

For the 6 months to 24 October 2021, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ServiceNow.

1 539 (40.01%) ITIL
2 457 (33.93%) Agile Software Development
3 421 (31.25%) ITSM
4 368 (27.32%) Microsoft
5 304 (22.57%) Windows
6 303 (22.49%) Social Skills
7 298 (22.12%) Service Management
8 255 (18.93%) Microsoft 365
9 249 (18.49%) Azure
10 246 (18.26%) Active Directory
11 244 (18.11%) Mentoring
12 234 (17.37%) Greenfield Project
13 228 (16.93%) Security Cleared
14 224 (16.63%) SC Cleared
15 222 (16.48%) Finance
16 199 (14.77%) Problem-Solving
17 182 (13.51%) Windows 10
18 157 (11.66%) DevOps
18 157 (11.66%) SLA
19 155 (11.51%) Service Delivery
20 146 (10.84%) PowerShell
21 134 (9.95%) Analytical Skills
22 129 (9.58%) VMware
22 129 (9.58%) Incident Management
23 128 (9.50%) Oracle
24 124 (9.21%) Linux
25 123 (9.13%) Microsoft Office
26 121 (8.98%) Degree
27 114 (8.46%) Project Management
28 113 (8.39%) AWS

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (4.38%) SharePoint
2 24 (1.78%) Confluence
3 21 (1.56%) MS Exchange
3 21 (1.56%) Tomcat
4 20 (1.48%) Apache Spark
5 14 (1.04%) CMS
6 7 (0.52%) IIS
7 4 (0.30%) FileNet
7 4 (0.30%) Oracle Workflow
7 4 (0.30%) Papyrus
7 4 (0.30%) SAS
8 3 (0.22%) NetWeaver
8 3 (0.22%) Skype for Business
8 3 (0.22%) SugarCRM
9 2 (0.15%) Elasticsearch
9 2 (0.15%) Exchange Server 2010
9 2 (0.15%) Exchange Server 2013
9 2 (0.15%) Headless CMS
9 2 (0.15%) JBoss
9 2 (0.15%) nginx
Applications
1 123 (9.13%) Microsoft Office
2 56 (4.16%) Microsoft Excel
3 30 (2.23%) Microsoft PowerPoint
4 18 (1.34%) MS Visio
5 8 (0.59%) Microsoft Project
6 6 (0.45%) Chatbot
7 5 (0.37%) Spreadsheet
8 1 (0.074%) Acrobat
8 1 (0.074%) Adobe Creative Suite
Business Applications
1 52 (3.86%) Remedy ITSM
2 20 (1.48%) Oracle Applications
3 7 (0.52%) Elite 3E
4 3 (0.22%) Dynamics CRM
4 3 (0.22%) SAP S/4HANA
4 3 (0.22%) Veritas eDiscovery
4 3 (0.22%) Workfront
5 1 (0.074%) Carpe Diem
5 1 (0.074%) Dynamics NAV
5 1 (0.074%) Salerio
5 1 (0.074%) SAP CO
5 1 (0.074%) SAP FI
5 1 (0.074%) SAP FI/CO
Cloud Services
1 255 (18.93%) Microsoft 365
2 249 (18.49%) Azure
3 113 (8.39%) AWS
4 65 (4.83%) SaaS
5 45 (3.34%) Power Platform
6 44 (3.27%) iPaaS
7 36 (2.67%) PaaS
8 34 (2.52%) Mimecast
9 31 (2.30%) IaaS
10 29 (2.15%) OneDrive
11 25 (1.86%) Cloud Computing
12 22 (1.63%) AWS CloudFormation
13 21 (1.56%) Amazon CloudWatch
13 21 (1.56%) AWS CloudTrail
13 21 (1.56%) Azure Active Directory
14 20 (1.48%) Amazon EC2
15 18 (1.34%) Azure Data Factory
15 18 (1.34%) Serverless
16 17 (1.26%) Azure Synapse Analytics
17 16 (1.19%) Azure Service Bus
Communications & Networking
1 78 (5.79%) Firewall
2 76 (5.64%) VPN
3 59 (4.38%) DNS
4 49 (3.64%) DHCP
5 47 (3.49%) TCP/IP
6 36 (2.67%) LAN
7 29 (2.15%) WAN
8 26 (1.93%) SSL
9 25 (1.86%) Cisco ASA
9 25 (1.86%) Wireless
10 24 (1.78%) Internet
11 19 (1.41%) F5 BIG-IP GTM
11 19 (1.41%) F5 BIG-IP LTM
11 19 (1.41%) Wi-Fi
12 17 (1.26%) Cisco IPT
13 16 (1.19%) BGP
14 15 (1.11%) HTTP
15 12 (0.89%) Cisco ISE
15 12 (0.89%) SAN
16 11 (0.82%) NAS
Database & Business Intelligence
1 57 (4.23%) SQL Server
2 56 (4.16%) Relational Database
3 39 (2.90%) Power BI
4 29 (2.15%) Big Data
5 28 (2.08%) MySQL
6 23 (1.71%) Data Lake
6 23 (1.71%) Oracle Database
7 20 (1.48%) Amazon RDS
7 20 (1.48%) Oracle Database 11g
8 16 (1.19%) Amazon Athena
8 16 (1.19%) Amazon DynamoDB
8 16 (1.19%) Amazon Redshift
8 16 (1.19%) NoSQL
9 14 (1.04%) Electronic Patient Records
10 12 (0.89%) MongoDB
10 12 (0.89%) SQL Server Integration Services
10 12 (0.89%) Tableau
11 10 (0.74%) SQL Server 2008
12 9 (0.67%) DTS
12 9 (0.67%) MarkLogic
Development Applications
1 100 (7.42%) JIRA
2 65 (4.83%) Git (software)
3 50 (3.71%) Jenkins
4 25 (1.86%) Subversion
5 23 (1.71%) Bitbucket
6 21 (1.56%) Visual Studio
7 17 (1.26%) Atlassian Bamboo
8 16 (1.19%) kappa
9 15 (1.11%) Maven
9 15 (1.11%) Team Foundation Server
10 12 (0.89%) TeamCity
11 9 (0.67%) Gradle
12 8 (0.59%) SonarQube
13 7 (0.52%) Postman
14 6 (0.45%) GitLab
15 5 (0.37%) MSBuild
15 5 (0.37%) SQL Server Management Studio (SSMS)
16 3 (0.22%) Android Studio
16 3 (0.22%) Artifactory
16 3 (0.22%) Cucumber
General
1 303 (22.49%) Social Skills
2 222 (16.48%) Finance
3 134 (9.95%) Analytical Skills
4 58 (4.31%) Public Sector
5 57 (4.23%) Law
6 45 (3.34%) Presentation Skills
7 44 (3.27%) Banking
8 38 (2.82%) Telecoms
9 34 (2.52%) Legal
10 33 (2.45%) Retail
11 27 (2.00%) Marketing
12 25 (1.86%) Manufacturing
12 25 (1.86%) Organisational Skills
13 22 (1.63%) Back Office
13 22 (1.63%) Documentation Skills
13 22 (1.63%) Front Office
14 19 (1.41%) Electronics
15 15 (1.11%) German Language
16 14 (1.04%) Inclusion and Diversity
17 11 (0.82%) Financial Institution
Job Titles
1 248 (18.41%) Developer
2 238 (17.67%) Analyst
3 193 (14.33%) ServiceNow Developer
4 107 (7.94%) Architect
5 96 (7.13%) Consultant
6 95 (7.05%) Service Analyst
7 78 (5.79%) Service Desk Analyst
8 66 (4.90%) Support Engineer
9 60 (4.45%) Service Manager
10 55 (4.08%) Support Analyst
11 50 (3.71%) Senior Developer
12 49 (3.64%) Junior
12 49 (3.64%) ServiceNow Consultant
13 41 (3.04%) Administrator
13 41 (3.04%) Business Analyst
14 40 (2.97%) IT Support
15 38 (2.82%) IT Analyst
16 37 (2.75%) Junior Developer
17 33 (2.45%) IT Manager
18 32 (2.38%) Desktop Support
Libraries, Frameworks & Software Standards
1 109 (8.09%) REST
2 76 (5.64%) Web Services
3 73 (5.42%) HTML
4 57 (4.23%) CSS
5 56 (4.16%) XML
6 46 (3.41%) SOAP
7 43 (3.19%) .NET
8 41 (3.04%) AngularJS
9 36 (2.67%) Middleware
10 31 (2.30%) JSON
11 25 (1.86%) Kafka
12 24 (1.78%) Ajax
13 21 (1.56%) LDAP
14 19 (1.41%) Swagger
15 18 (1.34%) RESTful
16 15 (1.11%) Twitter Bootstrap
17 14 (1.04%) jQuery
18 12 (0.89%) SAML
19 11 (0.82%) .NET Framework
20 10 (0.74%) XSLT
Miscellaneous
1 234 (17.37%) Greenfield Project
2 65 (4.83%) Self-Motivation
3 62 (4.60%) Management Information System
4 52 (3.86%) Data Centre
5 48 (3.56%) CMDB
6 42 (3.12%) User Experience
7 41 (3.04%) Enterprise Software
8 27 (2.00%) Cyberthreat
9 21 (1.56%) Video Conferencing
10 19 (1.41%) Client/Server
10 19 (1.41%) Private Cloud
10 19 (1.41%) Smartphone
11 17 (1.26%) Public Cloud
12 16 (1.19%) Housing Association
13 15 (1.11%) Derivative
13 15 (1.11%) Equities
13 15 (1.11%) Virtual Team
14 11 (0.82%) Equity Derivative
15 10 (0.74%) Hybrid Cloud
15 10 (0.74%) Tandem
Operating Systems
1 304 (22.57%) Windows
2 182 (13.51%) Windows 10
3 124 (9.21%) Linux
4 104 (7.72%) Windows Server
5 69 (5.12%) Unix
6 45 (3.34%) Windows 7
7 44 (3.27%) Windows Server 2016
8 38 (2.82%) Mac OS
9 35 (2.60%) Windows Server 2012
10 28 (2.08%) Apple iOS
11 23 (1.71%) Android
12 19 (1.41%) Mac OS X
12 19 (1.41%) Windows Server 2019
13 14 (1.04%) Windows Server 2008
14 11 (0.82%) Data ONTAP
15 7 (0.52%) Red Hat Enterprise Linux
16 6 (0.45%) AIX
16 6 (0.45%) Solaris
17 5 (0.37%) HPUX
18 4 (0.30%) Windows Server 2003
Processes & Methodologies
1 539 (40.01%) ITIL
2 457 (33.93%) Agile Software Development
3 421 (31.25%) ITSM
4 298 (22.12%) Service Management
5 244 (18.11%) Mentoring
6 199 (14.77%) Problem-Solving
7 157 (11.66%) DevOps
8 155 (11.51%) Service Delivery
9 129 (9.58%) Incident Management
10 114 (8.46%) Project Management
11 112 (8.31%) Change Management
11 112 (8.31%) Scrum
12 89 (6.61%) Configuration Management
13 82 (6.09%) Stakeholder Management
14 78 (5.79%) Problem Management
15 76 (5.64%) Business Intelligence
16 71 (5.27%) Workflow
17 67 (4.97%) Presales
18 66 (4.90%) Continuous Improvement
19 64 (4.75%) SDLC
Programming Languages
1 146 (10.84%) PowerShell
2 111 (8.24%) SQL
3 84 (6.24%) JavaScript
4 70 (5.20%) Bash Shell
5 64 (4.75%) C#
6 57 (4.23%) Python
7 49 (3.64%) Java
8 28 (2.08%) Shell Script
9 23 (1.71%) VB.NET
10 20 (1.48%) Scala
11 16 (1.19%) C
12 10 (0.74%) T-SQL
13 8 (0.59%) R
14 6 (0.45%) C++
15 5 (0.37%) Go
15 5 (0.37%) Korn
16 4 (0.30%) ABAP
16 4 (0.30%) Fortran
16 4 (0.30%) Perl
16 4 (0.30%) PL/SQL
Qualifications
1 228 (16.93%) Security Cleared
2 224 (16.63%) SC Cleared
3 121 (8.98%) Degree
4 73 (5.42%) ITIL Certification
5 66 (4.90%) Microsoft Certification
6 54 (4.01%) MCP
7 48 (3.56%) ITIL Foundation Certificate
8 30 (2.23%) MCSE
9 27 (2.00%) Computer Science Degree
10 26 (1.93%) Cisco Certification
11 24 (1.78%) MCSA
12 20 (1.48%) AWS Certification
13 16 (1.19%) (ISC)2 CCSP
13 16 (1.19%) CISSP
13 16 (1.19%) MOS
14 14 (1.04%) CCSP
15 13 (0.97%) IIBA
16 12 (0.89%) VMware Certified Professional (VCP)
17 11 (0.82%) PRINCE2 Certification
18 10 (0.74%) A+ Certification
Quality Assurance & Compliance
1 157 (11.66%) SLA
2 41 (3.04%) COBIT
3 32 (2.38%) QA
4 28 (2.08%) ISO/IEC 27001
5 26 (1.93%) PCI DSS
6 18 (1.34%) GRC
7 13 (0.97%) GDPR
8 6 (0.45%) PMO
9 3 (0.22%) Cyber Essentials
9 3 (0.22%) Data Quality
9 3 (0.22%) ISO/IEC 20000
10 2 (0.15%) NIST
11 1 (0.074%) Disclosure Scotland
11 1 (0.074%) Sarbanes-Oxley
System Software
1 246 (18.26%) Active Directory
2 82 (6.09%) VMware Infrastructure
3 28 (2.08%) Hyper-V
4 24 (1.78%) Virtual Desktop
5 20 (1.48%) Docker
6 16 (1.19%) VMware ESXi
7 14 (1.04%) XenDesktop
8 13 (0.97%) vSphere
9 12 (0.89%) Virtual Machines
9 12 (0.89%) XenApp
10 5 (0.37%) LXC
10 5 (0.37%) Snort
11 4 (0.30%) Firmware
12 3 (0.22%) Microsoft App-V
12 3 (0.22%) Microsoft Virtual Server
12 3 (0.22%) Virtual Servers
12 3 (0.22%) VirtualBox
13 2 (0.15%) Veritas Cluster Server
14 1 (0.074%) BitLocker
14 1 (0.074%) iptables
Systems Management
1 103 (7.65%) SCCM
2 77 (5.72%) Microsoft Intune
3 43 (3.19%) Ansible
4 42 (3.12%) Terraform
5 32 (2.38%) Puppet
6 22 (1.63%) Single Sign-On
7 14 (1.04%) SCOM
8 13 (0.97%) Grafana
9 12 (0.89%) Opscode Chef
10 11 (0.82%) Kubernetes
10 11 (0.82%) WSUS
11 10 (0.74%) AirWatch
11 10 (0.74%) OpenView
11 10 (0.74%) OVSD
12 9 (0.67%) ITRS Geneos
12 9 (0.67%) Jamf Pro
12 9 (0.67%) Prometheus
13 8 (0.59%) Kibana
14 7 (0.52%) QRadar
15 5 (0.37%) HP UCMDB
Vendors
1 368 (27.32%) Microsoft
2 129 (9.58%) VMware
3 128 (9.50%) Oracle
4 79 (5.86%) MuleSoft
5 78 (5.79%) Cisco
6 71 (5.27%) Citrix
6 71 (5.27%) HP
7 65 (4.83%) Apple
8 64 (4.75%) Remedy
9 60 (4.45%) BMC
10 56 (4.16%) Salesforce.com
11 39 (2.90%) NetApp
12 35 (2.60%) SAP
13 30 (2.23%) Splunk
14 27 (2.00%) SnapLogic
15 26 (1.93%) CheckPoint
15 26 (1.93%) Sophos
16 23 (1.71%) F5
16 23 (1.71%) LogicMonitor
17 20 (1.48%) IBM