Job Vacancy Trend Salary Trend Salary Histogram Job Locations Skill Sets
Period
to 19 October 2020

The table below provides summary statistics for permanent job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 19 October 2020 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
UK > England
6 months to
19 Oct 2020		 Same period 2019 Same period 2018
Rank 303 287 393
Rank change year-on-year -16 +106 +137
Permanent jobs citing ServiceNow 464 1,455 1,241
As % of all permanent jobs advertised in England 1.04% 1.16% 0.81%
As % of the Vendors category 2.63% 2.70% 1.89%
Number of salaries quoted 464 1,153 778
Median annual salary £67,500 £57,500 £50,000
Median salary % change year-on-year +17.39% +15.00% -4.76%
10th Percentile £32,875 £31,250 £27,500
90th Percentile £85,000 £82,500 £80,000
UK median annual salary £65,000 £57,500 £50,000
% change year-on-year +13.04% +15.00% -4.76%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 17,622 53,808 65,809
As % of all permanent IT jobs advertised in England 39.63% 42.74% 42.85%
Number of salaries quoted 14,038 41,311 51,509
Median annual salary £53,500 £50,000 £50,000
Median salary % change year-on-year +7.00% - +5.26%
10th Percentile £31,250 £27,000 £27,500
90th Percentile £87,500 £82,500 £80,000
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a proportion of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Salary Trend in England

3-month moving average salary quoted in jobs citing ServiceNow in England.

Salary trend for ServiceNow in England

ServiceNow
Salary Histogram in England

Salary distribution for jobs citing ServiceNow in England over the 6 months to 19 October 2020.

Salary histogram for ServiceNow in England

ServiceNow
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the England region over the 6 months to 19 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Job
Vacancies
London -31 224 £67,500 +8.00% 25
South East +38 110 £51,250 +13.89% 7
North of England +134 65 £50,000 +8.70% 18
Midlands +73 42 £35,000 -23.91% 13
North West +103 35 £50,000 +14.29% 10
Yorkshire +125 30 £52,500 -4.55% 6
West Midlands +52 30 £30,500 -33.70% 8
East Midlands +76 12 £42,500 -10.53% 5
East of England +96 9 £46,500 +60.34%
South West +108 5 £30,000 -
ServiceNow
UK

For the 6 months to 19 October 2020, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ServiceNow.

1 240 (51.72%) ITSM
2 189 (40.73%) Service Management
2 189 (40.73%) ITIL
3 108 (23.28%) HTML
4 105 (22.63%) JavaScript
5 98 (21.12%) Java
6 85 (18.32%) Finance
6 85 (18.32%) Remedy
7 83 (17.89%) XML
8 73 (15.73%) Degree
9 71 (15.30%) CSS
10 70 (15.09%) Remedy ITSM
11 69 (14.87%) Agile Software Development
12 66 (14.22%) AngularJS
13 63 (13.58%) Microsoft
14 61 (13.15%) Project Management
14 61 (13.15%) SQL
15 59 (12.72%) Ajax
16 57 (12.28%) DevOps
17 56 (12.07%) SaaS
18 55 (11.85%) JIRA
19 54 (11.64%) Windows
19 54 (11.64%) Python
19 54 (11.64%) Terraform
20 53 (11.42%) Active Directory
20 53 (11.42%) Security Cleared
21 51 (10.99%) PostgreSQL
21 51 (10.99%) Service Delivery
22 49 (10.56%) SC Cleared
23 47 (10.13%) Oracle

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (7.76%) Apache
1 36 (7.76%) Apache Spark
1 36 (7.76%) Elasticsearch
2 29 (6.25%) CMS
3 23 (4.96%) IIS
4 22 (4.74%) Confluence
5 20 (4.31%) WebSphere
6 19 (4.09%) Tomcat
7 17 (3.66%) Oracle Workflow
8 16 (3.45%) SAS
9 12 (2.59%) SharePoint
10 4 (0.86%) Anypoint
10 4 (0.86%) WebLogic
11 3 (0.65%) Skype for Business
11 3 (0.65%) WildFly
12 1 (0.22%) MS Exchange
Applications
1 25 (5.39%) Microsoft Office
2 19 (4.09%) Microsoft Excel
3 16 (3.45%) Microsoft PowerPoint
4 10 (2.16%) MS Visio
5 1 (0.22%) Chatbot
5 1 (0.22%) Microsoft Project
Business Applications
1 70 (15.09%) Remedy ITSM
2 16 (3.45%) SAP GTS
3 12 (2.59%) Shopify
4 5 (1.08%) NetSuite
5 4 (0.86%) Oracle Applications
5 4 (0.86%) Oracle CRM On Demand
6 3 (0.65%) Workday HCM
6 3 (0.65%) Workfront
7 2 (0.43%) Oracle EBS
8 1 (0.22%) Dynamics AX
8 1 (0.22%) Dynamics CRM
8 1 (0.22%) Endur
8 1 (0.22%) PeopleSoft HCM
8 1 (0.22%) ResourceLink
8 1 (0.22%) Salerio
Cloud Services
1 56 (12.07%) SaaS
2 46 (9.91%) Azure
3 41 (8.84%) Office 365
4 40 (8.62%) AWS
4 40 (8.62%) GCP
5 38 (8.19%) GitHub
6 36 (7.76%) Stackdriver
7 28 (6.03%) PaaS
8 22 (4.74%) Azure Active Directory
9 20 (4.31%) IaaS
10 19 (4.09%) Cloud Computing
11 8 (1.72%) OneDrive
12 6 (1.29%) Amazon EC2
12 6 (1.29%) Power Platform
13 4 (0.86%) Salesforce Service Cloud
14 3 (0.65%) AWS CloudFormation
14 3 (0.65%) Serverless
15 1 (0.22%) AWS Elastic Beanstalk
15 1 (0.22%) Lucidchart
15 1 (0.22%) SuccessFactors
Communications & Networking
1 27 (5.82%) DNS
2 20 (4.31%) VPN
3 18 (3.88%) SSL
4 17 (3.66%) TCP/IP
5 13 (2.80%) Firewall
6 12 (2.59%) FTP
6 12 (2.59%) HTTP
6 12 (2.59%) IMAP
6 12 (2.59%) SMTP
7 10 (2.16%) DHCP
7 10 (2.16%) SAN
7 10 (2.16%) Wireless
8 6 (1.29%) BIG-IP
8 6 (1.29%) Cisco ISE
8 6 (1.29%) Cisco Nexus
8 6 (1.29%) Cisco Wireless
8 6 (1.29%) Software-Defined Networking
9 4 (0.86%) LAN
9 4 (0.86%) WAN
10 3 (0.65%) DMZ
Database & Business Intelligence
1 51 (10.99%) PostgreSQL
2 36 (7.76%) SQL Server
3 25 (5.39%) Big Data
4 20 (4.31%) DB2
5 19 (4.09%) MySQL
6 16 (3.45%) BusinessObjects
7 12 (2.59%) MongoDB
8 6 (1.29%) Amazon RDS
8 6 (1.29%) GIS
8 6 (1.29%) SQL Server Reporting Services
9 2 (0.43%) Data Warehouse
9 2 (0.43%) Qlik Sense
9 2 (0.43%) SQL Server 2008
10 1 (0.22%) DTS
10 1 (0.22%) Oracle Database
10 1 (0.22%) Power BI
10 1 (0.22%) Relational Database
10 1 (0.22%) SQL Server 2012
10 1 (0.22%) SQL Server 2016
10 1 (0.22%) SQL Server Integration Services
Development Applications
1 55 (11.85%) JIRA
2 36 (7.76%) Gradle
3 25 (5.39%) Git (software)
4 14 (3.02%) Jenkins
5 12 (2.59%) Artifactory
5 12 (2.59%) Gerrit
6 5 (1.08%) Atlassian Bamboo
7 4 (0.86%) Ant
7 4 (0.86%) Maven
8 2 (0.43%) IBM UrbanCode
8 2 (0.43%) SonarQube
9 1 (0.22%) Eclipse
9 1 (0.22%) MSBuild
9 1 (0.22%) Team Foundation Server
9 1 (0.22%) Visual Studio
General
1 85 (18.32%) Finance
2 37 (7.97%) Public Sector
3 17 (3.66%) Italian Language
4 13 (2.80%) Banking
4 13 (2.80%) Billing
5 7 (1.51%) Legal
6 4 (0.86%) Telecoms
7 3 (0.65%) Advertising
7 3 (0.65%) Financial Institution
7 3 (0.65%) International Banking
7 3 (0.65%) Law
7 3 (0.65%) Pharmaceutical
8 2 (0.43%) Back Office
8 2 (0.43%) Investment Banking
9 1 (0.22%) Automotive
9 1 (0.22%) Front Office
9 1 (0.22%) Manufacturing
9 1 (0.22%) Marketing
9 1 (0.22%) Retail
9 1 (0.22%) Retail Banking
Job Titles
1 129 (27.80%) Developer
2 86 (18.53%) Consultant
3 77 (16.59%) ServiceNow Developer
4 51 (10.99%) Analyst
4 51 (10.99%) ServiceNow Consultant
5 41 (8.84%) Technical Consultant
6 32 (6.90%) Senior Developer
7 31 (6.68%) Architect
8 27 (5.82%) Administrator
9 23 (4.96%) Support Engineer
10 21 (4.53%) Solutions Architect
11 20 (4.31%) Digital Developer
11 20 (4.31%) Digital Transformation
12 19 (4.09%) Java Developer
12 19 (4.09%) Support Manager
13 18 (3.88%) IT Analyst
13 18 (3.88%) Senior Consultant
13 18 (3.88%) Service Analyst
14 17 (3.66%) Customer Support Manager
15 16 (3.45%) Enterprise Solutions Architect
Libraries, Frameworks & Software Standards
1 108 (23.28%) HTML
2 83 (17.89%) XML
3 71 (15.30%) CSS
4 66 (14.22%) AngularJS
5 59 (12.72%) Ajax
6 42 (9.05%) Spring
6 42 (9.05%) Web Services
7 36 (7.76%) .NET
7 36 (7.76%) RabbitMQ
7 36 (7.76%) Spring Integration
8 34 (7.33%) LDAP
9 30 (6.47%) SOAP
10 20 (4.31%) jQuery
10 20 (4.31%) Spring Boot
11 17 (3.66%) Velocity
12 14 (3.02%) Elastic Stack
13 13 (2.80%) REST
14 12 (2.59%) YAML
15 9 (1.94%) .NET Framework
16 7 (1.51%) Middleware
Miscellaneous
1 44 (9.48%) CMDB
2 30 (6.47%) Analytical Skills
3 25 (5.39%) Management Information System
4 17 (3.66%) Data Centre
5 16 (3.45%) IVR
6 15 (3.23%) User Experience
7 12 (2.59%) Analytical Mindset
8 11 (2.37%) Self-Motivation
9 10 (2.16%) iPhone
10 7 (1.51%) Driving Licence
11 5 (1.08%) SWIFT
11 5 (1.08%) Virtual Team
12 4 (0.86%) Clustering
12 4 (0.86%) Foreign Exchange (FX)
13 3 (0.65%) Fat Client
13 3 (0.65%) Public Cloud
13 3 (0.65%) Thin Client
14 2 (0.43%) Data Structures
14 2 (0.43%) Greenfield Project
14 2 (0.43%) Hybrid Cloud
Operating Systems
1 54 (11.64%) Windows
2 32 (6.90%) Linux
3 30 (6.47%) Unix
4 21 (4.53%) Windows 10
5 14 (3.02%) Red Hat Enterprise Linux
6 13 (2.80%) Android
7 12 (2.59%) CentOS
7 12 (2.59%) Windows Server
8 8 (1.72%) Windows 7
9 3 (0.65%) Apple iOS
9 3 (0.65%) Solaris
9 3 (0.65%) Windows Server 2008
10 1 (0.22%) Windows 8
10 1 (0.22%) Windows Server 2012
10 1 (0.22%) Windows Server 2016
Processes & Methodologies
1 240 (51.72%) ITSM
2 189 (40.73%) ITIL
2 189 (40.73%) Service Management
3 69 (14.87%) Agile Software Development
4 61 (13.15%) Project Management
5 57 (12.28%) DevOps
6 51 (10.99%) Service Delivery
7 46 (9.91%) Presales
8 42 (9.05%) API Integration
9 41 (8.84%) Requirements Gathering
10 37 (7.97%) CRM
11 32 (6.90%) ERP
11 32 (6.90%) Issue Tracking
12 29 (6.25%) Requirements Workshops
13 27 (5.82%) ITIL V3
14 26 (5.60%) Configuration Management
15 25 (5.39%) Thought Leadership
16 24 (5.17%) Workflow
17 23 (4.96%) Asset Management
17 23 (4.96%) Scrum
Programming Languages
1 105 (22.63%) JavaScript
2 98 (21.12%) Java
3 61 (13.15%) SQL
4 54 (11.64%) Python
5 19 (4.09%) PowerShell
6 16 (3.45%) Perl
6 16 (3.45%) Scala
6 16 (3.45%) Shell Script
7 14 (3.02%) C#
7 14 (3.02%) Groovy
8 12 (2.59%) Bash Shell
8 12 (2.59%) Ruby
9 9 (1.94%) C
10 8 (1.72%) PHP
11 3 (0.65%) T-SQL
12 2 (0.43%) VB.NET
Qualifications
1 73 (15.73%) Degree
2 53 (11.42%) Security Cleared
3 49 (10.56%) SC Cleared
4 16 (3.45%) Computer Science Degree
5 14 (3.02%) PMP
6 10 (2.16%) ITIL Certification
7 9 (1.94%) CISSP
8 7 (1.51%) CCNA
8 7 (1.51%) Cisco Certification
9 6 (1.29%) CISA
10 4 (0.86%) BPSS Clearance
10 4 (0.86%) FFIEC
10 4 (0.86%) Microsoft Certification
11 3 (0.65%) CISM
11 3 (0.65%) CSSLP
11 3 (0.65%) MCSA
11 3 (0.65%) MCSE
12 1 (0.22%) DV Cleared
12 1 (0.22%) MCP
12 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 34 (7.33%) QA
2 22 (4.74%) COBIT
3 15 (3.23%) SLA
4 8 (1.72%) NIST
5 6 (1.29%) COSO
6 4 (0.86%) Sarbanes-Oxley
7 1 (0.22%) Data Quality
7 1 (0.22%) GDPR
7 1 (0.22%) ISO 9001
7 1 (0.22%) ISO/IEC 20000
System Software
1 53 (11.42%) Active Directory
2 36 (7.76%) VMware Infrastructure
3 8 (1.72%) Hyper-V
4 6 (1.29%) Docker
4 6 (1.29%) XenApp
5 4 (0.86%) vSphere
6 3 (0.65%) Firmware
7 2 (0.43%) Microsoft Virtual Server
7 2 (0.43%) Virtual Servers
8 1 (0.22%) Active Directory Lightweight Directory Services
8 1 (0.22%) LXC
8 1 (0.22%) Virtual Desktop
8 1 (0.22%) VMware ESXi
Systems Management
1 54 (11.64%) Terraform
2 37 (7.97%) Grafana
3 25 (5.39%) Kubernetes
4 19 (4.09%) SCCM
5 17 (3.66%) HP UCMDB
6 14 (3.02%) Ansible
7 10 (2.16%) Cisco CUCM
8 8 (1.72%) Microsoft Intune
9 7 (1.51%) Single Sign-On
10 6 (1.29%) Cisco Prime
10 6 (1.29%) FortiGate
10 6 (1.29%) SCOM
11 4 (0.86%) CloudHub
11 4 (0.86%) Netcool
11 4 (0.86%) Netcool/OMNIbus
11 4 (0.86%) Tivoli
11 4 (0.86%) Tivoli Monitoring
12 3 (0.65%) NetBackup
12 3 (0.65%) WSUS
13 2 (0.43%) Backup Exec
Vendors
1 85 (18.32%) Remedy
2 63 (13.58%) Microsoft
3 47 (10.13%) Oracle
4 44 (9.48%) Splunk
5 40 (8.62%) Google
5 40 (8.62%) VMware
6 39 (8.41%) HP
7 38 (8.19%) Salesforce.com
8 26 (5.60%) IBM
9 23 (4.96%) SolarWinds
10 20 (4.31%) Siebel
11 19 (4.09%) BMC
12 18 (3.88%) Citrix
12 18 (3.88%) SAP
13 17 (3.66%) PeopleSoft
14 16 (3.45%) CA
14 16 (3.45%) Cisco
14 16 (3.45%) Genesys
14 16 (3.45%) Hyperion
14 16 (3.45%) Pega