Period
to 25 November 2017

The table below provides summary statistics for permanent job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 25 November 2017 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
UK > England
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 513 560 693
Rank change year-on-year +47 +133 +130
Permanent jobs citing ServiceNow 874 811 668
As % of all permanent IT jobs advertised in England 0.52% 0.45% 0.33%
As % of the Vendors category 1.17% 1.04% 0.71%
Number of salaries quoted 571 635 561
England median annual salary £52,500 £50,000 £46,500
Median salary % change year-on-year +5.00% +7.53% +3.33%
10th Percentile £26,000 £27,000 £26,250
90th Percentile £78,750 £72,500 £68,750
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% +5.56%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 74430 77967 93725
As % of all permanent IT jobs advertised in England 44.35% 43.65% 45.63%
Number of salaries quoted 58025 63506 77159
England median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £75,000 £75,000 £75,000
UK median annual salary £47,500 £46,000 £45,000
% change year-on-year +3.26% +2.22% -

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in England.

Salary trend for ServiceNow in England

ServiceNow
Salary Histogram in England

The salary distribution of IT jobs citing ServiceNow in England over the 6 months to 25 November 2017.

Salary histogram for ServiceNow in England

ServiceNow
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the England region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +51 553 £60,000 +9.09% 23
South East +26 110 £43,300 -5.87% 10
Midlands -12 86 £42,500 -5.56% 5
West Midlands -27 80 £42,500 -15.00% 5
North of England +39 76 £37,500 +7.14% 13
North West +24 50 £45,000 +38.46% 5
Yorkshire +43 26 £35,000 +48.94% 7
South West +16 17 £45,000 -5.26% 2
East of England -2 16 £44,000 -12.00% 2
East Midlands +27 6 £22,500 -30.77%
ServiceNow
UK

For the 6 months to 25 November 2017, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ServiceNow.

1 500 (57.21%) ITIL
2 389 (44.51%) Service Management
3 311 (35.58%) Windows
4 305 (34.90%) Finance
5 224 (25.63%) Microsoft
6 219 (25.06%) ITSM
7 196 (22.43%) Active Directory
8 188 (21.51%) Banking
9 165 (18.88%) Microsoft Office
10 161 (18.42%) VMware
11 158 (18.08%) Windows 7
12 151 (17.28%) Asset Management
13 149 (17.05%) Agile Software Development
14 144 (16.48%) JavaScript
15 142 (16.25%) SCCM
16 136 (15.56%) Investment Banking
17 134 (15.33%) Web Services
18 131 (14.99%) Wealth Management
19 129 (14.76%) Citrix
20 127 (14.53%) SaaS
21 125 (14.30%) HTML
22 123 (14.07%) Retail Banking
23 119 (13.62%) User Experience
24 117 (13.39%) IaaS
24 117 (13.39%) Microsoft Certification
25 116 (13.27%) Apple iOS
26 115 (13.16%) Android
27 114 (13.04%) MS Exchange
27 114 (13.04%) Linux
27 114 (13.04%) Apple

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 114 (13.04%) MS Exchange
2 113 (12.93%) Skype for Business
3 110 (12.59%) Exchange Server 2010
4 38 (4.35%) SharePoint
5 19 (2.17%) IIS
6 16 (1.83%) CMS
7 13 (1.49%) Oracle SOA Suite
8 12 (1.37%) Documentum
8 12 (1.37%) OpenStack
9 10 (1.14%) WebLogic
10 9 (1.03%) Confluence
10 9 (1.03%) Tomcat
11 8 (0.92%) WebSphere
12 7 (0.80%) BizTalk Server
12 7 (0.80%) Drupal
12 7 (0.80%) Jetty
13 4 (0.46%) Adobe Experience Manager
13 4 (0.46%) Anypoint
14 2 (0.23%) Apache
14 2 (0.23%) Blackberry Enterprise Server
Applications
1 165 (18.88%) Microsoft Office
2 20 (2.29%) Microsoft Excel
3 8 (0.92%) MS Visio
4 7 (0.80%) Microsoft PowerPoint
5 3 (0.34%) Microsoft Project
6 2 (0.23%) Adobe Captivate
7 1 (0.11%) HipChat
Business Applications
1 60 (6.86%) Remedy ITSM
2 17 (1.95%) Dynamics CRM
3 13 (1.49%) Eloqua
4 10 (1.14%) NetSuite
5 9 (1.03%) Workfront
6 7 (0.80%) Workday HCM
7 6 (0.69%) Dynamics AX
8 4 (0.46%) assyst
8 4 (0.46%) BusinessWorks
8 4 (0.46%) Dynamics NAV
8 4 (0.46%) Markit EDM
8 4 (0.46%) Unit4 Business World
9 2 (0.23%) Oracle CRM On Demand
9 2 (0.23%) Oracle ERP
9 2 (0.23%) SAP ERP
10 1 (0.11%) JDE OneWorld
10 1 (0.11%) SAP Hybris
Cloud Services
1 127 (14.53%) SaaS
2 117 (13.39%) IaaS
3 87 (9.95%) Amazon AWS
4 60 (6.86%) Office 365
5 52 (5.95%) Microsoft Azure
6 20 (2.29%) OpenShift
7 17 (1.95%) Cloud Computing
8 13 (1.49%) PaaS
9 7 (0.80%) GitHub
10 6 (0.69%) Boomi
10 6 (0.69%) SuccessFactors
10 6 (0.69%) Taleo
11 5 (0.57%) Adobe Analytics
11 5 (0.57%) CloudBees
11 5 (0.57%) G Suite
12 3 (0.34%) Azure Active Directory
12 3 (0.34%) Sumo Logic
13 2 (0.23%) Salesforce Service Cloud
14 1 (0.11%) IBM Cloud
14 1 (0.11%) Slack
Communications & Networking
1 109 (12.47%) Skype
2 30 (3.43%) VoIP
3 26 (2.97%) LDAP
4 20 (2.29%) VPN
5 19 (2.17%) WAN
6 17 (1.95%) LAN
7 16 (1.83%) Firewall
8 15 (1.72%) TCP/IP
9 12 (1.37%) SNMP
10 11 (1.26%) DNS
10 11 (1.26%) TACACS
11 10 (1.14%) Internet
12 7 (0.80%) HTTP
12 7 (0.80%) Wireless
13 6 (0.69%) Remote Desktop
14 5 (0.57%) DHCP
14 5 (0.57%) VSAN
15 4 (0.46%) MPLS
15 4 (0.46%) Wi-Fi
16 3 (0.34%) SSH
Database & Business Intelligence
1 51 (5.84%) SQL Server
2 27 (3.09%) MySQL
3 14 (1.60%) Data Warehouse
4 13 (1.49%) BODI
4 13 (1.49%) BusinessObjects
4 13 (1.49%) MS Access
4 13 (1.49%) Oracle BI EE
4 13 (1.49%) SQL Server Integration Services
5 10 (1.14%) PostgreSQL
6 9 (1.03%) MongoDB
7 8 (0.92%) Power BI
7 8 (0.92%) Relational Database
8 7 (0.80%) Oracle Reports
8 7 (0.80%) SQL Server 2008
8 7 (0.80%) SQL Server Analysis Services
9 6 (0.69%) DTS
10 4 (0.46%) Amazon Redshift
11 3 (0.34%) DB2
11 3 (0.34%) RDBMS
12 2 (0.23%) Oracle Database
Development Applications
1 45 (5.15%) JIRA
2 23 (2.63%) Jenkins
3 19 (2.17%) Git (software)
3 19 (2.17%) Sonatype Nexus
4 13 (1.49%) SQL Server Management Studio (SSMS)
5 10 (1.14%) Visual Studio
6 6 (0.69%) Atlassian Bamboo
6 6 (0.69%) Maven
6 6 (0.69%) Team Foundation Server
7 5 (0.57%) Subversion
8 4 (0.46%) Cucumber
8 4 (0.46%) Selenium
8 4 (0.46%) Talend Open Studio
9 2 (0.23%) GitLab
9 2 (0.23%) Octopus Deploy
9 2 (0.23%) TeamCity
10 1 (0.11%) Babel
10 1 (0.11%) Bitbucket
10 1 (0.11%) Oracle APEX
10 1 (0.11%) SpecFlow
General
1 305 (34.90%) Finance
2 188 (21.51%) Banking
3 136 (15.56%) Investment Banking
4 123 (14.07%) Retail Banking
5 31 (3.55%) Marketing
6 28 (3.20%) Financial Institution
7 23 (2.63%) Publishing
8 22 (2.52%) Law
9 20 (2.29%) Retail
10 17 (1.95%) Telecoms
11 12 (1.37%) Legal
12 9 (1.03%) German Language
13 8 (0.92%) Advertising
14 7 (0.80%) Billing
14 7 (0.80%) Digital Economy
15 6 (0.69%) French Language
16 5 (0.57%) Front Office
16 5 (0.57%) Manufacturing
17 3 (0.34%) Games
18 2 (0.23%) Pharmaceutical
Job Titles
1 152 (17.39%) Analyst
2 107 (12.24%) Consultant
3 101 (11.56%) Developer
4 59 (6.75%) ServiceNow Developer
5 53 (6.06%) Service Analyst
6 52 (5.95%) Head of Support
7 50 (5.72%) Service Manager
8 40 (4.58%) Technical Consultant
9 36 (4.12%) Architect
9 36 (4.12%) Support Analyst
10 35 (4.00%) DevOps Engineer
11 34 (3.89%) ServiceNow Consultant
12 31 (3.55%) Administrator
12 31 (3.55%) IT Support
13 30 (3.43%) AWS Engineer
14 29 (3.32%) Applications Support
14 29 (3.32%) AWS DevOps
14 29 (3.32%) AWS DevOps Engineer
14 29 (3.32%) Service Desk Analyst
15 28 (3.20%) IT Manager
Libraries, Frameworks & Software Standards
1 134 (15.33%) Web Services
2 125 (14.30%) HTML
3 105 (12.01%) XML
4 67 (7.67%) SOAP
5 62 (7.09%) CSS
6 53 (6.06%) REST
7 44 (5.03%) .NET
8 43 (4.92%) Ajax
9 28 (3.20%) AngularJS
10 19 (2.17%) Middleware
10 19 (2.17%) Twitter Bootstrap
11 14 (1.60%) .NET Framework
12 13 (1.49%) SAML
13 12 (1.37%) HTML5
13 12 (1.37%) OAuth
14 11 (1.26%) JSON
14 11 (1.26%) OpenID
15 10 (1.14%) SailPoint
16 9 (1.03%) jQuery
17 7 (0.80%) JMS
Miscellaneous
1 119 (13.62%) User Experience
2 109 (12.47%) Blackberry
3 72 (8.24%) Analytical Skills
4 59 (6.75%) Data Centre
5 46 (5.26%) CMDB
6 35 (4.00%) Computer Science
7 30 (3.43%) Fintech
8 29 (3.32%) Hedge funds
9 25 (2.86%) Management Information System
10 17 (1.95%) Hybrid Cloud
11 14 (1.60%) Enterprise Software
11 14 (1.60%) Social Media
12 10 (1.14%) Smartphone
13 9 (1.03%) iPad
13 9 (1.03%) Video Conferencing
14 8 (0.92%) RSA SecurID
15 7 (0.80%) iPhone
15 7 (0.80%) Mobile Computing
16 5 (0.57%) Handset
16 5 (0.57%) Public Cloud
Operating Systems
1 311 (35.58%) Windows
2 158 (18.08%) Windows 7
3 116 (13.27%) Apple iOS
4 115 (13.16%) Android
5 114 (13.04%) Linux
6 111 (12.70%) Mac OS X
7 89 (10.18%) Unix
8 60 (6.86%) Windows Server
9 48 (5.49%) Red Hat Enterprise Linux
10 45 (5.15%) Windows 10
11 33 (3.78%) Windows Server 2008
12 31 (3.55%) Windows Server 2012
13 30 (3.43%) CentOS
14 20 (2.29%) Windows Server 2003
15 11 (1.26%) Windows 8
16 8 (0.92%) Mac OS
17 6 (0.69%) Windows XP
18 4 (0.46%) Ubuntu
18 4 (0.46%) Windows Phone
19 3 (0.34%) Solaris
Processes & Methodologies
1 500 (57.21%) ITIL
2 389 (44.51%) Service Management
3 219 (25.06%) ITSM
4 151 (17.28%) Asset Management
5 149 (17.05%) Agile Software Development
6 131 (14.99%) Wealth Management
7 111 (12.70%) Change Management
8 105 (12.01%) Problem Management
9 103 (11.78%) Service Delivery
10 102 (11.67%) Incident Management
11 92 (10.53%) Stakeholder Management
12 84 (9.61%) Configuration Management
13 82 (9.38%) Project Management
14 75 (8.58%) DevOps
15 74 (8.47%) ITIL V3
16 73 (8.35%) Service Design
17 69 (7.89%) Presales
18 67 (7.67%) Workflow
19 64 (7.32%) Scrum
20 51 (5.84%) Customer Requirements
Programming Languages
1 144 (16.48%) JavaScript
2 86 (9.84%) Java
3 80 (9.15%) SQL
4 58 (6.64%) Perl
5 50 (5.72%) Python
6 41 (4.69%) PowerShell
7 35 (4.00%) Bash Shell
8 30 (3.43%) Ruby
9 28 (3.20%) PHP
10 24 (2.75%) Shell Script
11 22 (2.52%) C#
12 14 (1.60%) PL/SQL
13 13 (1.49%) C
13 13 (1.49%) T-SQL
14 9 (1.03%) Go
15 7 (0.80%) VB.NET
16 4 (0.46%) Apex Code
16 4 (0.46%) VB
17 3 (0.34%) VBScript
18 2 (0.23%) COBOL
Qualifications
1 117 (13.39%) Microsoft Certification
2 110 (12.59%) MCSE
3 102 (11.67%) CCA
3 102 (11.67%) Citrix Certification
4 92 (10.53%) Degree
5 36 (4.12%) ITIL Certification
6 30 (3.43%) AWS Certification
7 26 (2.97%) Computer Science Degree
8 20 (2.29%) ITIL Foundation Certificate
9 16 (1.83%) Security Cleared
10 12 (1.37%) Cisco Certification
11 10 (1.14%) CCNA
12 6 (0.69%) SC Cleared
13 5 (0.57%) MCP
13 5 (0.57%) MCSA
14 4 (0.46%) CCNP
14 4 (0.46%) PMI Certification
14 4 (0.46%) PMP
15 3 (0.34%) CISSP
15 3 (0.34%) Master's Degree
Quality Assurance & Compliance
1 70 (8.01%) SLA
2 21 (2.40%) Data Quality
3 11 (1.26%) QA
4 4 (0.46%) COBIT
5 3 (0.34%) ISO/IEC 20000
6 2 (0.23%) ISO/IEC 27001
6 2 (0.23%) Sarbanes-Oxley
7 1 (0.11%) PMO
System Software
1 196 (22.43%) Active Directory
2 107 (12.24%) XenDesktop
3 102 (11.67%) XenApp
4 41 (4.69%) VMware Infrastructure
5 23 (2.63%) Docker
6 14 (1.60%) Microsoft App-V
7 8 (0.92%) BitLocker
7 8 (0.92%) Virtual Desktop
8 7 (0.80%) VMware NSX
9 5 (0.57%) Hyper-V
9 5 (0.57%) Virtual Machines
9 5 (0.57%) vSphere
10 4 (0.46%) Terminal Server
11 2 (0.23%) Terminal Services
11 2 (0.23%) Time Sharing Option
11 2 (0.23%) Virtual Servers
12 1 (0.11%) VMware Workstation
Systems Management
1 142 (16.25%) SCCM
2 110 (12.59%) AirWatch
3 48 (5.49%) Puppet
4 44 (5.03%) Opscode Chef
4 44 (5.03%) Terraform
5 31 (3.55%) Ansible
6 16 (1.83%) Nagios
7 14 (1.60%) ZABBIX
8 13 (1.49%) Ganglia
9 12 (1.37%) Kubernetes
10 10 (1.14%) WebSphere Cast Iron
11 9 (1.03%) FortiGate
12 7 (0.80%) Consul
12 7 (0.80%) Packer
13 6 (0.69%) Jamf Pro
14 5 (0.57%) Microsoft Intune
14 5 (0.57%) SCOM
14 5 (0.57%) vRealize
15 4 (0.46%) Aspera SmartTrack
15 4 (0.46%) McAfee ePO
Vendors
1 224 (25.63%) Microsoft
2 161 (18.42%) VMware
3 129 (14.76%) Citrix
4 114 (13.04%) Apple
5 110 (12.59%) AppSense
6 106 (12.13%) McAfee
7 98 (11.21%) Remedy
8 79 (9.04%) Oracle
9 55 (6.29%) BMC
9 55 (6.29%) Red Hat
10 53 (6.06%) HP
11 52 (5.95%) Cisco
12 44 (5.03%) LANDesk
13 43 (4.92%) HEAT Software
14 37 (4.23%) Splunk
15 27 (3.09%) Tableau
16 25 (2.86%) Salesforce.com
17 21 (2.40%) IBM
18 18 (2.06%) Informatica
18 18 (2.06%) Veritas