Period
to 23 January 2021

The table below provides summary statistics for permanent job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 23 January 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
UK > England
6 months to
23 Jan 2021
Same period 2020 Same period 2019
Rank 347 289 395
Rank change year-on-year -58 +106 +118
Permanent jobs citing ServiceNow 464 1,333 1,121
As % of all permanent jobs advertised in England 0.81% 1.15% 0.79%
As % of the Vendors category 2.14% 2.76% 1.89%
Number of salaries quoted 461 1,113 799
Median annual salary £55,000 £60,000 £55,000
Median salary % change year-on-year -8.33% +9.09% +10.00%
10th Percentile £35,000 £29,000 £29,150
90th Percentile £85,000 £85,000 £80,000
UK median annual salary £57,500 £60,000 £55,000
% change year-on-year -4.17% +9.09% +4.76%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 21,667 48,340 59,213
As % of all permanent IT jobs advertised in England 37.64% 41.58% 41.96%
Number of salaries quoted 17,140 37,662 46,458
Median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £31,250 £27,500 £27,500
90th Percentile £85,000 £85,000 £82,500
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a proportion of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Salary Trend in England

3-month moving average salary quoted in jobs citing ServiceNow in England.

Salary trend for ServiceNow in England

ServiceNow
Salary Histogram in England

Salary distribution for jobs citing ServiceNow in England over the 6 months to 23 January 2021.

Salary histogram for ServiceNow in England

ServiceNow
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the England region over the 6 months to 23 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -75 204 £67,500 - 47
South East +18 100 £52,500 +31.25% 13
Midlands +28 74 £42,500 -5.56% 9
West Midlands +43 50 £42,500 +13.33% 4
North of England +1 45 £47,000 +19.35% 9
North West +41 26 £50,000 +3.63% 4
East Midlands +44 24 £50,000 +5.26% 5
Yorkshire +31 18 £45,000 -4.26% 5
East of England +81 13 £45,000 +50.00% 8
South West +69 10 £26,250 -19.23% 7
North East -13 1 £52,000 +38.67%
ServiceNow
UK

For the 6 months to 23 January 2021, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ServiceNow.

1 187 (40.30%) ITIL
2 163 (35.13%) ITSM
3 161 (34.70%) Service Management
4 89 (19.18%) Microsoft
5 88 (18.97%) Finance
6 87 (18.75%) SQL
7 82 (17.67%) Office 365
8 81 (17.46%) Windows
9 79 (17.03%) Java
10 77 (16.59%) Active Directory
11 76 (16.38%) Azure
12 72 (15.52%) JavaScript
13 67 (14.44%) Service Delivery
14 65 (14.01%) DevOps
15 63 (13.58%) Agile Software Development
16 58 (12.50%) XML
16 58 (12.50%) Remedy
17 57 (12.28%) Security Cleared
18 56 (12.07%) HTML
19 55 (11.85%) Python
20 54 (11.64%) Project Management
21 52 (11.21%) Terraform
22 50 (10.78%) VMware
22 50 (10.78%) Microsoft Office
22 50 (10.78%) SC Cleared
22 50 (10.78%) Degree
22 50 (10.78%) JIRA
23 47 (10.13%) AWS
23 47 (10.13%) Web Services
24 45 (9.70%) PostgreSQL

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (7.54%) Apache
2 32 (6.90%) Apache Spark
2 32 (6.90%) Elasticsearch
3 26 (5.60%) Confluence
4 20 (4.31%) SharePoint
5 15 (3.23%) CMS
6 14 (3.02%) WebSphere
7 13 (2.80%) Skype for Business
8 10 (2.16%) IIS
9 9 (1.94%) Tomcat
9 9 (1.94%) WebLogic
10 8 (1.72%) MS Exchange
10 8 (1.72%) SAS
11 7 (1.51%) Oracle Workflow
12 3 (0.65%) OpenStack
13 2 (0.43%) Exchange Server 2010
14 1 (0.22%) JBoss
14 1 (0.22%) Oracle SOA Suite
Applications
1 50 (10.78%) Microsoft Office
2 24 (5.17%) Microsoft Excel
3 13 (2.80%) Microsoft PowerPoint
3 13 (2.80%) MS Visio
4 3 (0.65%) Microsoft Project
5 1 (0.22%) Adobe Creative Suite
5 1 (0.22%) Chatbot
Business Applications
1 36 (7.76%) Remedy ITSM
2 12 (2.59%) Workfront
3 8 (1.72%) SAP GTS
4 4 (0.86%) NetSuite
5 3 (0.65%) Maximo
5 3 (0.65%) Oracle Applications
5 3 (0.65%) Oracle CRM On Demand
6 2 (0.43%) Oracle EBS
7 1 (0.22%) Endur
7 1 (0.22%) PeopleSoft HCM
7 1 (0.22%) Workday HCM
Cloud Services
1 82 (17.67%) Office 365
2 76 (16.38%) Azure
3 47 (10.13%) AWS
4 45 (9.70%) Azure Active Directory
5 43 (9.27%) SaaS
6 37 (7.97%) GCP
7 32 (6.90%) GitHub
7 32 (6.90%) Stackdriver
8 22 (4.74%) PaaS
9 21 (4.53%) IaaS
10 13 (2.80%) Power Platform
11 10 (2.16%) Cloud Computing
12 5 (1.08%) PowerApps
13 4 (0.86%) Amazon EC2
13 4 (0.86%) AWS CloudFormation
14 3 (0.65%) Mimecast
14 3 (0.65%) Salesforce Service Cloud
15 2 (0.43%) Serverless
16 1 (0.22%) OneDrive
16 1 (0.22%) Smartsheet
Communications & Networking
1 37 (7.97%) DNS
2 22 (4.74%) SAN
3 21 (4.53%) TCP/IP
4 20 (4.31%) Firewall
5 18 (3.88%) VPN
6 14 (3.02%) HTTP
7 13 (2.80%) FTP
7 13 (2.80%) IMAP
7 13 (2.80%) Skype
7 13 (2.80%) SMTP
8 12 (2.59%) SSL
9 9 (1.94%) DHCP
9 9 (1.94%) NAS
10 8 (1.72%) Cisco ASA
11 7 (1.51%) Wireless
12 6 (1.29%) Cisco ISE
13 5 (1.08%) Internet
14 4 (0.86%) Remote Desktop
15 3 (0.65%) NetScaler
15 3 (0.65%) WAN
Database & Business Intelligence
1 45 (9.70%) PostgreSQL
2 40 (8.62%) SQL Server
3 21 (4.53%) Big Data
4 17 (3.66%) DB2
5 13 (2.80%) MongoDB
6 10 (2.16%) SQL Server Reporting Services
7 8 (1.72%) BusinessObjects
7 8 (1.72%) MySQL
8 6 (1.29%) Amazon RDS
8 6 (1.29%) Power BI
9 4 (0.86%) GIS
9 4 (0.86%) Relational Database
10 3 (0.65%) DTS
10 3 (0.65%) QlikView
10 3 (0.65%) SQL Server 2008
10 3 (0.65%) SQL Server 2014
10 3 (0.65%) SQL Server Integration Services
10 3 (0.65%) Tableau
11 2 (0.43%) Data Warehouse
11 2 (0.43%) RDBMS
Development Applications
1 50 (10.78%) JIRA
2 32 (6.90%) Gradle
3 27 (5.82%) Git (software)
4 26 (5.60%) Jenkins
5 13 (2.80%) Artifactory
5 13 (2.80%) Gerrit
6 9 (1.94%) Ant
6 9 (1.94%) Atlassian Bamboo
6 9 (1.94%) Maven
7 6 (1.29%) Visual Studio
8 5 (1.08%) SQL Server Management Studio (SSMS)
9 3 (0.65%) Team Foundation Server
10 2 (0.43%) IBM UrbanCode
10 2 (0.43%) SonarQube
11 1 (0.22%) Bitbucket
11 1 (0.22%) Bitbucket Server
11 1 (0.22%) Eclipse
General
1 88 (18.97%) Finance
2 34 (7.33%) Public Sector
3 12 (2.59%) Banking
4 8 (1.72%) Legal
5 7 (1.51%) Italian Language
5 7 (1.51%) Law
5 7 (1.51%) Publishing
6 6 (1.29%) Advertising
6 6 (1.29%) Digital Economy
7 5 (1.08%) Automotive
7 5 (1.08%) Billing
7 5 (1.08%) General Ledger
7 5 (1.08%) Marketing
8 4 (0.86%) Telecoms
9 3 (0.65%) Games
10 2 (0.43%) Retail Banking
11 1 (0.22%) Front Office
11 1 (0.22%) Housing Association
11 1 (0.22%) Pharmaceutical
11 1 (0.22%) Retail
Job Titles
1 96 (20.69%) Developer
2 73 (15.73%) Consultant
3 55 (11.85%) Analyst
4 51 (10.99%) ServiceNow Developer
5 44 (9.48%) ServiceNow Consultant
6 24 (5.17%) Senior Developer
7 23 (4.96%) Service Manager
8 22 (4.74%) Architect
8 22 (4.74%) Support Engineer
9 20 (4.31%) Infrastructure Engineer
10 19 (4.09%) IT Engineer
10 19 (4.09%) Java Developer
10 19 (4.09%) Senior Consultant
11 18 (3.88%) Technical Consultant
12 17 (3.66%) Support Analyst
13 16 (3.45%) Digital Developer
13 16 (3.45%) Digital Transformation
13 16 (3.45%) HR Consultant
13 16 (3.45%) Solutions Architect
14 15 (3.23%) Applications Support
Libraries, Frameworks & Software Standards
1 58 (12.50%) XML
2 56 (12.07%) HTML
3 47 (10.13%) Web Services
4 36 (7.76%) Spring
5 34 (7.33%) CSS
5 34 (7.33%) RabbitMQ
6 32 (6.90%) Spring Integration
7 29 (6.25%) LDAP
7 29 (6.25%) SOAP
8 28 (6.03%) AngularJS
9 24 (5.17%) .NET
9 24 (5.17%) Ajax
10 20 (4.31%) Spring Boot
11 16 (3.45%) Velocity
12 14 (3.02%) Elastic Stack
13 13 (2.80%) JDBC
13 13 (2.80%) REST
13 13 (2.80%) YAML
14 11 (2.37%) Middleware
15 9 (1.94%) JAXB
Miscellaneous
1 45 (9.70%) Data Centre
2 36 (7.76%) CMDB
3 29 (6.25%) Analytical Skills
3 29 (6.25%) Management Information System
4 22 (4.74%) User Experience
5 15 (3.23%) Driving Licence
5 15 (3.23%) IVR
6 13 (2.80%) Enterprise Software
6 13 (2.80%) Self-Motivation
7 10 (2.16%) Public Cloud
8 7 (1.51%) Virtual Team
9 6 (1.29%) Foreign Exchange (FX)
9 6 (1.29%) SWIFT
10 5 (1.08%) Cyberthreat
11 4 (0.86%) Greenfield Project
12 3 (0.65%) Blackberry
12 3 (0.65%) Clustering
12 3 (0.65%) Data Structures
13 2 (0.43%) Hybrid Cloud
13 2 (0.43%) Private Cloud
Operating Systems
1 81 (17.46%) Windows
2 41 (8.84%) Windows Server
3 34 (7.33%) Linux
4 33 (7.11%) Windows 10
5 23 (4.96%) Red Hat Enterprise Linux
6 18 (3.88%) Windows Server 2016
7 17 (3.66%) Unix
7 17 (3.66%) Windows Server 2012
8 15 (3.23%) Windows Server 2019
9 14 (3.02%) Windows 7
10 13 (2.80%) CentOS
11 7 (1.51%) Apple iOS
12 6 (1.29%) Android
13 5 (1.08%) Windows 8
13 5 (1.08%) Windows Server 2008
14 1 (0.22%) Mac OS X
Processes & Methodologies
1 187 (40.30%) ITIL
2 163 (35.13%) ITSM
3 161 (34.70%) Service Management
4 67 (14.44%) Service Delivery
5 65 (14.01%) DevOps
6 63 (13.58%) Agile Software Development
7 54 (11.64%) Project Management
8 37 (7.97%) API Integration
9 32 (6.90%) Change Management
9 32 (6.90%) Presales
10 29 (6.25%) Configuration Management
10 29 (6.25%) Migration
11 28 (6.03%) Incident Management
11 28 (6.03%) Problem-Solving
11 28 (6.03%) Project Delivery
11 28 (6.03%) Stakeholder Management
12 26 (5.60%) Infrastructure Engineering
12 26 (5.60%) Root Cause Analysis
13 24 (5.17%) Scrum
14 22 (4.74%) Asset Management
Programming Languages
1 87 (18.75%) SQL
2 79 (17.03%) Java
3 72 (15.52%) JavaScript
4 55 (11.85%) Python
5 32 (6.90%) PowerShell
6 25 (5.39%) Shell Script
7 23 (4.96%) Perl
8 16 (3.45%) Scala
9 15 (3.23%) Bash Shell
9 15 (3.23%) Groovy
10 14 (3.02%) Ruby
11 8 (1.72%) C#
12 6 (1.29%) PHP
13 5 (1.08%) R
14 4 (0.86%) C
14 4 (0.86%) T-SQL
14 4 (0.86%) VB.NET
15 2 (0.43%) C++
15 2 (0.43%) VB
15 2 (0.43%) VBA
Qualifications
1 57 (12.28%) Security Cleared
2 50 (10.78%) Degree
2 50 (10.78%) SC Cleared
3 17 (3.66%) Microsoft Certification
4 16 (3.45%) ITIL Certification
5 15 (3.23%) CISSP
5 15 (3.23%) MCSE
6 13 (2.80%) MCSA
7 12 (2.59%) BPSS Clearance
8 11 (2.37%) CISA
9 9 (1.94%) CISM
10 7 (1.51%) ITIL Foundation Certificate
10 7 (1.51%) PMP
11 6 (1.29%) Cisco Certification
12 5 (1.08%) ACCA
12 5 (1.08%) CCNA
12 5 (1.08%) CIMA
13 4 (0.86%) CCNP
13 4 (0.86%) CSSLP
14 3 (0.65%) Linux+ Certification
Quality Assurance & Compliance
1 27 (5.82%) QA
2 26 (5.60%) SLA
3 24 (5.17%) COBIT
4 12 (2.59%) GDPR
5 9 (1.94%) NIST
6 7 (1.51%) PMO
7 6 (1.29%) COSO
8 5 (1.08%) ISO/IEC 27001
8 5 (1.08%) PCI DSS
9 2 (0.43%) Data Quality
9 2 (0.43%) ISO/IEC 20000
10 1 (0.22%) Sarbanes-Oxley
System Software
1 77 (16.59%) Active Directory
2 43 (9.27%) VMware Infrastructure
3 25 (5.39%) Hyper-V
4 11 (2.37%) Microsoft Virtual Server
4 11 (2.37%) Virtual Servers
5 7 (1.51%) Docker
6 3 (0.65%) BitLocker
6 3 (0.65%) Firmware
6 3 (0.65%) VMware ESXi
6 3 (0.65%) XenApp
6 3 (0.65%) XenDesktop
7 2 (0.43%) NFS
8 1 (0.22%) KVM
8 1 (0.22%) Snort
8 1 (0.22%) Virtual Desktop
8 1 (0.22%) Virtual Machines
Systems Management
1 52 (11.21%) Terraform
2 38 (8.19%) SCCM
3 32 (6.90%) Grafana
4 21 (4.53%) Kubernetes
4 21 (4.53%) Microsoft Intune
5 15 (3.23%) Ansible
5 15 (3.23%) Single Sign-On
6 13 (2.80%) SCOM
7 10 (2.16%) HP UCMDB
7 10 (2.16%) SCVMM
8 9 (1.94%) Backup Exec
8 9 (1.94%) Microsoft Data Protection Manager
8 9 (1.94%) NetBackup
8 9 (1.94%) WSUS
9 5 (1.08%) IBM BigFix
9 5 (1.08%) SCSM
10 3 (0.65%) Systems Management Server (SMS)
10 3 (0.65%) vRealize
11 2 (0.43%) Norton AntiVirus
11 2 (0.43%) WMI
Vendors
1 89 (19.18%) Microsoft
2 58 (12.50%) Remedy
3 50 (10.78%) VMware
4 39 (8.41%) Oracle
5 38 (8.19%) Salesforce.com
5 38 (8.19%) Splunk
6 37 (7.97%) Google
7 26 (5.60%) IBM
8 22 (4.74%) HP
9 21 (4.53%) Cisco
10 18 (3.88%) BMC
10 18 (3.88%) SolarWinds
11 17 (3.66%) Citrix
12 15 (3.23%) Genesys
12 15 (3.23%) Pega
12 15 (3.23%) SAP
13 14 (3.02%) Atlassian
14 13 (2.80%) EMC
15 12 (2.59%) Ivanti
16 11 (2.37%) CA