Period
to 18 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
UK > Scotland
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 115 126 100
Rank change year-on-year +11 -26 +16
Permanent jobs citing SLA 124 105 125
As % of all permanent IT jobs advertised in Scotland 2.33% 1.87% 2.40%
As % of the Quality Assurance & Compliance category 21.27% 22.06% 21.89%
Number of salaries quoted 93 66 88
Scotland median annual salary £45,000 £36,250 £33,500
Median salary % change year-on-year +24.14% +8.21% -1.47%
10th Percentile £22,850 £21,125 £20,000
90th Percentile £70,000 £55,000 £55,000
UK median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Scotland
Permanent vacancies with a requirement for quality assurance or compliance skills 583 476 571
As % of all permanent IT jobs advertised in Scotland 10.97% 8.47% 10.98%
Number of salaries quoted 361 308 350
Scotland median annual salary £44,676 £42,500 £41,461
Median salary % change year-on-year +5.12% +2.51% +3.65%
10th Percentile £25,875 £25,800 £24,925
90th Percentile £67,500 £66,250 £61,250
UK median annual salary £50,000 £50,000 £49,000
% change year-on-year - +2.04% +6.52%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Scotland.

Salary trend for SLA in Scotland

SLA
Salary Histogram in Scotland

The salary distribution of IT jobs citing SLA in Scotland over the 6 months to 18 November 2018.

Salary histogram for SLA in Scotland

SLA
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Scotland region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +7 71 £50,000 +33.33% 6
Glasgow +3 32 £42,000 +20.00% 6
Aberdeen +5 5 £45,000 +3.45%
Fife - 3 - -
Highlands - 3 £21,000 -
Stirling - 2 £50,000 - 2
North Lanarkshire +1 1 - - 1
Renfrewshire -2 1 £36,500 +62.22%
West Lothian -29 1 £27,500 +5.77% 1
Inverclyde - 1 £21,500 -
Scottish Borders - 1 £21,500 -
SLA
UK

For the 6 months to 18 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region with a requirement for SLA.

1 38 (30.65%) Windows
2 34 (27.42%) Microsoft
3 32 (25.81%) ITIL
4 31 (25.00%) CRM
4 31 (25.00%) Finance
5 28 (22.58%) IT Strategy
6 27 (21.77%) Degree
7 23 (18.55%) Problem-Solving
8 22 (17.74%) Continuous Improvement
9 21 (16.94%) Value Proposition
9 21 (16.94%) Escalation Management
9 21 (16.94%) E-Commerce
9 21 (16.94%) SAP
10 20 (16.13%) Active Directory
11 19 (15.32%) Unix
11 19 (15.32%) Service Delivery
11 19 (15.32%) Management Information System
11 19 (15.32%) Windows Server
12 16 (12.90%) VMware
13 15 (12.10%) SCCM
14 14 (11.29%) Telecoms
14 14 (11.29%) Service Management
15 13 (10.48%) Linux
16 12 (9.68%) LAN
16 12 (9.68%) WAN
16 12 (9.68%) Project Management
17 11 (8.87%) SQL
18 10 (8.06%) Microsoft Office
18 10 (8.06%) Microsoft Excel
18 10 (8.06%) Citrix

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.84%) MS Exchange
2 4 (3.23%) SharePoint
3 3 (2.42%) Apache
4 2 (1.61%) Exchange Server 2003
4 2 (1.61%) Exchange Server 2010
4 2 (1.61%) Skype for Business
5 1 (0.81%) BizTalk Server
5 1 (0.81%) IIS
5 1 (0.81%) JBoss
5 1 (0.81%) Tomcat
Applications
1 10 (8.06%) Microsoft Excel
1 10 (8.06%) Microsoft Office
2 9 (7.26%) Microsoft PowerPoint
3 4 (3.23%) Microsoft Project
4 1 (0.81%) MS Visio
Business Applications
1 8 (6.45%) SAP ERP
Cloud Services
1 5 (4.03%) Microsoft Azure
2 4 (3.23%) Office 365
3 3 (2.42%) IaaS
4 2 (1.61%) Amazon AWS
5 1 (0.81%) Azure Active Directory
5 1 (0.81%) OneDrive
5 1 (0.81%) Yammer
Communications & Networking
1 12 (9.68%) LAN
1 12 (9.68%) WAN
2 9 (7.26%) DNS
2 9 (7.26%) Firewall
3 7 (5.65%) Wi-Fi
4 4 (3.23%) SAN
4 4 (3.23%) VoIP
5 3 (2.42%) Fibre Channel
5 3 (2.42%) HTTP
5 3 (2.42%) TCP/IP
6 2 (1.61%) ADSL
6 2 (1.61%) DHCP
6 2 (1.61%) Ethernet
6 2 (1.61%) MPLS
6 2 (1.61%) Skype
6 2 (1.61%) Wireless
6 2 (1.61%) WLAN
7 1 (0.81%) SNMP
7 1 (0.81%) SSH
7 1 (0.81%) VPN
Database & Business Intelligence
1 9 (7.26%) GIS
2 7 (5.65%) SQL Server
3 6 (4.84%) MySQL
4 1 (0.81%) Relational Database
4 1 (0.81%) SQL Server 2008
Development Applications
1 4 (3.23%) JIRA
2 3 (2.42%) Jenkins
2 3 (2.42%) Maven
2 3 (2.42%) Subversion
3 2 (1.61%) Git (software)
4 1 (0.81%) Visual Studio
General
1 31 (25.00%) Finance
2 14 (11.29%) Telecoms
3 9 (7.26%) Marketing
4 4 (3.23%) Billing
5 3 (2.42%) Banking
5 3 (2.42%) Electronics
6 2 (1.61%) Retail
6 2 (1.61%) Retail Banking
7 1 (0.81%) Back Office
7 1 (0.81%) German Language
7 1 (0.81%) Military
Job Titles
1 21 (16.94%) Architect
1 21 (16.94%) SAP Architect
1 21 (16.94%) SAP Solutions Architect
1 21 (16.94%) Solutions Architect
2 20 (16.13%) Service Manager
3 16 (12.90%) Analyst
4 11 (8.87%) 2nd Line Support
4 11 (8.87%) Support Engineer
5 10 (8.06%) Administrator
6 8 (6.45%) Service Desk Manager
7 7 (5.65%) Support Analyst
8 6 (4.84%) Applications Support
8 6 (4.84%) IT Administrator
9 5 (4.03%) 2nd Line Engineer
9 5 (4.03%) 2nd Line Support Engineer
9 5 (4.03%) Applications Support Analyst
9 5 (4.03%) Infrastructure Engineer
9 5 (4.03%) Platform Manager
9 5 (4.03%) Service Analyst
10 4 (3.23%) Trainee
Libraries, Frameworks & Software Standards
1 3 (2.42%) Web Services
2 1 (0.81%) .NET
2 1 (0.81%) JSP
2 1 (0.81%) LDAP
2 1 (0.81%) Servlets
2 1 (0.81%) WAP
Miscellaneous
1 19 (15.32%) Management Information System
2 10 (8.06%) Analytical Skills
3 9 (7.26%) Driving Licence
4 7 (5.65%) Data Centre
5 2 (1.61%) Self-Motivation
5 2 (1.61%) User Experience
6 1 (0.81%) Computer Science
6 1 (0.81%) Fintech
6 1 (0.81%) Life Science
Operating Systems
1 38 (30.65%) Windows
2 19 (15.32%) Unix
2 19 (15.32%) Windows Server
3 13 (10.48%) Linux
4 9 (7.26%) Windows 10
4 9 (7.26%) Windows 7
5 8 (6.45%) Windows Server 2008
6 5 (4.03%) Red Hat Enterprise Linux
6 5 (4.03%) Windows Server 2012
7 2 (1.61%) CentOS
7 2 (1.61%) Debian
7 2 (1.61%) SUSE
7 2 (1.61%) Ubuntu
8 1 (0.81%) Mac OS
8 1 (0.81%) Windows Server 2003
Processes & Methodologies
1 32 (25.81%) ITIL
2 31 (25.00%) CRM
3 28 (22.58%) IT Strategy
4 23 (18.55%) Problem-Solving
5 22 (17.74%) Continuous Improvement
6 21 (16.94%) E-Commerce
6 21 (16.94%) Escalation Management
6 21 (16.94%) Value Proposition
7 19 (15.32%) Service Delivery
8 14 (11.29%) Service Management
9 12 (9.68%) Project Management
10 10 (8.06%) Change Management
10 10 (8.06%) Decision-Making
10 10 (8.06%) Incident Management
11 9 (7.26%) Commercial Awareness
11 9 (7.26%) Contract Management
11 9 (7.26%) Matrix Management
11 9 (7.26%) PRINCE2
11 9 (7.26%) Quality Management
12 8 (6.45%) ERP
Programming Languages
1 11 (8.87%) SQL
2 8 (6.45%) PowerShell
3 7 (5.65%) Shell Script
4 6 (4.84%) Java
5 4 (3.23%) VBA
6 3 (2.42%) C#
6 3 (2.42%) Perl
6 3 (2.42%) PHP
6 3 (2.42%) T-SQL
7 2 (1.61%) Bash Shell
7 2 (1.61%) JavaScript
7 2 (1.61%) PL/SQL
8 1 (0.81%) Bourne shell
8 1 (0.81%) Korn
8 1 (0.81%) Python
8 1 (0.81%) Ruby
8 1 (0.81%) sed
Qualifications
1 27 (21.77%) Degree
2 9 (7.26%) PRINCE2 Practitioner
3 8 (6.45%) ITIL Certification
4 7 (5.65%) Microsoft Certification
5 6 (4.84%) Cisco Certification
5 6 (4.84%) MCSE
6 4 (3.23%) VMware Certified Professional (VCP)
7 3 (2.42%) CCNA
8 2 (1.61%) MCSA
8 2 (1.61%) Network+ Certification
8 2 (1.61%) SC Cleared
8 2 (1.61%) Security Cleared
9 1 (0.81%) ACSA
9 1 (0.81%) CCENT
9 1 (0.81%) DV Cleared
9 1 (0.81%) ITIL Foundation Certificate
9 1 (0.81%) JNCIP
9 1 (0.81%) JNCIS
9 1 (0.81%) VCAP
9 1 (0.81%) VERITAS Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (2.42%) ISO/IEC 27001
2 1 (0.81%) Cyber Essentials
2 1 (0.81%) Cyber Essentials PLUS
2 1 (0.81%) ISO 9001
2 1 (0.81%) PMO
System Software
1 20 (16.13%) Active Directory
2 9 (7.26%) Firmware
3 8 (6.45%) VMware Infrastructure
4 6 (4.84%) VMware ESXi
5 4 (3.23%) vSphere
6 3 (2.42%) BitLocker
6 3 (2.42%) Hyper-V
6 3 (2.42%) Microsoft App-V
6 3 (2.42%) XenDesktop
7 2 (1.61%) XenApp
8 1 (0.81%) Docker
8 1 (0.81%) NFS
8 1 (0.81%) Samba
Systems Management
1 15 (12.10%) SCCM
2 6 (4.84%) Puppet
3 4 (3.23%) SCOM
4 3 (2.42%) Opscode Chef
4 3 (2.42%) PowerCLI
4 3 (2.42%) Red Hat Satellite
4 3 (2.42%) Terraform
5 2 (1.61%) Ansible
5 2 (1.61%) Cacti
5 2 (1.61%) Capistrano
5 2 (1.61%) Salt
6 1 (0.81%) Backup Exec
6 1 (0.81%) Forefront Identity Manager
6 1 (0.81%) Kubernetes
6 1 (0.81%) Norton AntiVirus
Vendors
1 34 (27.42%) Microsoft
2 21 (16.94%) SAP
3 16 (12.90%) VMware
4 10 (8.06%) Cisco
4 10 (8.06%) Citrix
4 10 (8.06%) Salesforce.com
5 8 (6.45%) HP
6 7 (5.65%) Oracle
7 5 (4.03%) Red Hat
8 4 (3.23%) Brocade
8 4 (3.23%) Juniper
9 3 (2.42%) 3PAR
9 3 (2.42%) CheckPoint
9 3 (2.42%) Dell
9 3 (2.42%) ServiceNow
10 2 (1.61%) AppDynamics
10 2 (1.61%) Perforce
10 2 (1.61%) Remedy
10 2 (1.61%) SaltStack
10 2 (1.61%) Splunk