Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
UK > Scotland
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 124 99 114
Rank change year-on-year -25 +15 -31
Permanent jobs citing SLA 104 125 143
As % of all permanent IT jobs advertised in Scotland 1.85% 2.40% 2.22%
As % of the Quality Assurance & Compliance category 21.67% 21.89% 15.85%
Number of salaries quoted 66 88 69
Scotland median annual salary £36,250 £33,500 £34,000
Median salary % change year-on-year +8.21% -1.47% -
10th Percentile £21,125 £20,000 £19,950
90th Percentile £55,000 £55,000 £48,750
UK median annual salary £37,500 £37,500 £37,500

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Scotland
Permanent vacancies with a requirement for quality assurance or compliance skills 480 571 902
As % of all permanent IT jobs advertised in Scotland 8.55% 10.98% 14.01%
Number of salaries quoted 308 350 540
Scotland median annual salary £42,500 £41,461 £40,000
Median salary % change year-on-year +2.51% +3.65% -
10th Percentile £25,800 £24,925 £27,500
90th Percentile £66,250 £61,250 £60,000
UK median annual salary £50,000 £49,000 £46,000
% change year-on-year +2.04% +6.52% +2.22%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Scotland.

Salary trend for SLA in Scotland

SLA
Salary Histogram in Scotland

The salary distribution of IT jobs citing SLA in Scotland over the 6 months to 18 November 2017.

Salary histogram for SLA in Scotland

SLA
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Scotland region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -1 63 £37,500 -6.25% 1
Glasgow -26 27 £35,000 +4.48% 5
West Lothian -1 7 £26,000 +15.56%
Dundee -7 3 £43,500 +24.29%
North Lanarkshire -2 2 £38,000 +52.00%
Aberdeen -5 2 £43,500 -17.14% 1
Renfrewshire +7 1 £22,500 +55.17%
SLA
UK

For the 6 months to 18 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for SLA.

1 47 (45.19%) Finance
2 43 (41.35%) ITIL
3 39 (37.50%) Microsoft
4 30 (28.85%) Windows
5 26 (25.00%) Service Delivery
6 22 (21.15%) SQL
7 21 (20.19%) Service Management
7 21 (20.19%) Degree
8 20 (19.23%) Active Directory
9 19 (18.27%) Banking
10 17 (16.35%) Windows Server
11 14 (13.46%) Computer Science Degree
11 14 (13.46%) Infrastructure Management
11 14 (13.46%) MS Exchange
11 14 (13.46%) Oracle
11 14 (13.46%) SQL Server
12 13 (12.50%) Linux
12 13 (12.50%) Computer Science
13 12 (11.54%) SCCM
13 12 (11.54%) High Availability
13 12 (11.54%) VMware
13 12 (11.54%) Unix
14 11 (10.58%) Microsoft Certification
15 10 (9.62%) Continuous Improvement
15 10 (9.62%) Data Centre
15 10 (9.62%) Acceptance Criteria
16 9 (8.65%) Microsoft Excel
16 9 (8.65%) Microsoft Office
16 9 (8.65%) Java
17 8 (7.69%) ISO/IEC 27001

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (13.46%) MS Exchange
2 8 (7.69%) Exchange Server 2010
3 7 (6.73%) IIS
3 7 (6.73%) JBoss
4 5 (4.81%) CMS
5 4 (3.85%) SharePoint
5 4 (3.85%) WebLogic
6 3 (2.88%) Apache
6 3 (2.88%) Skype for Business
7 2 (1.92%) FileNet
8 1 (0.96%) Apache Spark
8 1 (0.96%) SAS
Applications
1 9 (8.65%) Microsoft Excel
1 9 (8.65%) Microsoft Office
2 1 (0.96%) InfoPath
Business Applications
1 4 (3.85%) Dynamics CRM
Cloud Services
1 5 (4.81%) Office 365
2 3 (2.88%) Microsoft Azure
3 2 (1.92%) Amazon AWS
3 2 (1.92%) OneDrive
3 2 (1.92%) Oracle Service Cloud
3 2 (1.92%) SaaS
Communications & Networking
1 7 (6.73%) Firewall
1 7 (6.73%) SAN
1 7 (6.73%) WAN
2 6 (5.77%) LAN
3 5 (4.81%) BGP
3 5 (4.81%) VPN
4 4 (3.85%) Cisco IOS
4 4 (3.85%) NX-OS
4 4 (3.85%) OSPF
5 2 (1.92%) ADSL
5 2 (1.92%) DHCP
5 2 (1.92%) DNS
5 2 (1.92%) Ethernet
5 2 (1.92%) Internet
5 2 (1.92%) Remote Desktop
5 2 (1.92%) Skype
5 2 (1.92%) TCP/IP
5 2 (1.92%) VoIP
5 2 (1.92%) Wi-Fi
6 1 (0.96%) Extranet
Database & Business Intelligence
1 14 (13.46%) SQL Server
2 5 (4.81%) MySQL
2 5 (4.81%) Oracle Database
2 5 (4.81%) Relational Database
3 4 (3.85%) Oracle Database 12c
3 4 (3.85%) Oracle9i Database
3 4 (3.85%) RDBMS
3 4 (3.85%) SQLBase
4 1 (0.96%) Big Data
4 1 (0.96%) Hadoop
4 1 (0.96%) HBase
4 1 (0.96%) Impala
4 1 (0.96%) Sqoop
Development Applications
1 2 (1.92%) JIRA
General
1 47 (45.19%) Finance
2 19 (18.27%) Banking
3 4 (3.85%) Back Office
3 4 (3.85%) Marketing
4 3 (2.88%) Retail Banking
5 2 (1.92%) Law
5 2 (1.92%) Legal
5 2 (1.92%) Military
5 2 (1.92%) Telecoms
Job Titles
1 19 (18.27%) Analyst
1 19 (18.27%) Service Manager
2 11 (10.58%) Delivery Manager
2 11 (10.58%) Services Delivery Manager
3 10 (9.62%) Support Analyst
4 9 (8.65%) Infrastructure Engineer
5 8 (7.69%) Applications Support
6 7 (6.73%) Applications Support Analyst
7 6 (5.77%) Network Engineer
8 5 (4.81%) Junior
8 5 (4.81%) Service Analyst
9 4 (3.85%) Administrator
9 4 (3.85%) Applications Specialist
9 4 (3.85%) DBA
9 4 (3.85%) Graduate
9 4 (3.85%) IT Manager
9 4 (3.85%) Oracle DBA
9 4 (3.85%) Senior Network Engineer
9 4 (3.85%) Support Engineer
10 3 (2.88%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 7 (6.73%) .NET
2 5 (4.81%) Web Services
3 4 (3.85%) CSS
4 3 (2.88%) HTML
5 1 (0.96%) Kafka
Miscellaneous
1 13 (12.50%) Computer Science
2 10 (9.62%) Data Centre
3 6 (5.77%) Analytical Skills
4 4 (3.85%) Management Information System
5 3 (2.88%) Enterprise Storage
5 3 (2.88%) Mobile App
5 3 (2.88%) Smartphone
6 1 (0.96%) AS400
6 1 (0.96%) e-Learning
6 1 (0.96%) Fintech
6 1 (0.96%) iPad
6 1 (0.96%) iPhone
6 1 (0.96%) Mainframe
6 1 (0.96%) PDA
6 1 (0.96%) Replication
Operating Systems
1 30 (28.85%) Windows
2 17 (16.35%) Windows Server
3 13 (12.50%) Linux
4 12 (11.54%) Unix
5 8 (7.69%) Windows Server 2008
5 8 (7.69%) Windows Server 2012
6 6 (5.77%) Red Hat Enterprise Linux
7 4 (3.85%) Windows 10
8 3 (2.88%) CentOS
8 3 (2.88%) Debian
8 3 (2.88%) Windows 7
9 2 (1.92%) Ubuntu
9 2 (1.92%) Windows XP
10 1 (0.96%) Apple iOS
10 1 (0.96%) Mac OS
10 1 (0.96%) Windows 8
10 1 (0.96%) Windows Server 2003
Processes & Methodologies
1 43 (41.35%) ITIL
2 26 (25.00%) Service Delivery
3 21 (20.19%) Service Management
4 14 (13.46%) Infrastructure Management
5 12 (11.54%) High Availability
6 10 (9.62%) Acceptance Criteria
6 10 (9.62%) Continuous Improvement
7 7 (6.73%) Business Development
7 7 (6.73%) Load Balancing
7 7 (6.73%) People Management
8 6 (5.77%) CRM
8 6 (5.77%) Project Management
8 6 (5.77%) Stakeholder Engagement
9 5 (4.81%) BCP
9 5 (4.81%) Business Continuity
9 5 (4.81%) Performance Management
10 4 (3.85%) Data Protection
10 4 (3.85%) Incident Management
10 4 (3.85%) Knowledge Management
10 4 (3.85%) Time Management
Programming Languages
1 22 (21.15%) SQL
2 9 (8.65%) Java
3 7 (6.73%) PowerShell
4 5 (4.81%) C#
4 5 (4.81%) JavaScript
4 5 (4.81%) PHP
5 4 (3.85%) Shell Script
6 3 (2.88%) Perl
7 2 (1.92%) T-SQL
7 2 (1.92%) VBA
8 1 (0.96%) Python
8 1 (0.96%) Scala
8 1 (0.96%) VB.NET
Qualifications
1 21 (20.19%) Degree
2 14 (13.46%) Computer Science Degree
3 11 (10.58%) Microsoft Certification
4 6 (5.77%) ITIL Certification
5 5 (4.81%) MCP
6 4 (3.85%) CCNA
6 4 (3.85%) Cisco Certification
6 4 (3.85%) MCSE
7 2 (1.92%) CCNP
7 2 (1.92%) ECDL
7 2 (1.92%) HND
7 2 (1.92%) MBA
7 2 (1.92%) MCSA
7 2 (1.92%) VMware Certified Professional (VCP)
8 1 (0.96%) A+ Certification
8 1 (0.96%) ITIL Foundation Certificate
8 1 (0.96%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 8 (7.69%) ISO/IEC 27001
2 5 (4.81%) ISO 9001
3 1 (0.96%) Data Quality
3 1 (0.96%) Disclosure Scotland
System Software
1 20 (19.23%) Active Directory
2 8 (7.69%) VMware Infrastructure
3 7 (6.73%) Hyper-V
4 6 (5.77%) VMware ESXi
5 4 (3.85%) Oracle RAC
5 4 (3.85%) XenApp
6 3 (2.88%) Firmware
7 1 (0.96%) HDFS
7 1 (0.96%) Virtual Machines
Systems Management
1 12 (11.54%) SCCM
2 6 (5.77%) Nagios
3 5 (4.81%) SCOM
4 4 (3.85%) Data Guard
4 4 (3.85%) Oracle RMAN
5 3 (2.88%) TeamSite
6 1 (0.96%) DameWare
6 1 (0.96%) Oozie
6 1 (0.96%) Opscode Chef
6 1 (0.96%) Puppet
Vendors
1 39 (37.50%) Microsoft
2 14 (13.46%) Oracle
3 12 (11.54%) VMware
4 6 (5.77%) Cisco
4 6 (5.77%) F5
4 6 (5.77%) Splunk
5 5 (4.81%) Citrix
5 5 (4.81%) Dell
6 4 (3.85%) CheckPoint
6 4 (3.85%) Fortinet
7 3 (2.88%) Red Hat
8 2 (1.92%) CommVault
8 2 (1.92%) HP
8 2 (1.92%) JD Edwards
8 2 (1.92%) Remedy
8 2 (1.92%) ServiceNow
8 2 (1.92%) Xerox
9 1 (0.96%) Altiris
9 1 (0.96%) Capita
9 1 (0.96%) SolarWinds