Period
to 22 November 2017

The median annual salary for a Service Manager was £47,500 in advertised job vacancies in Hampshire during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
South East > Hampshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 206 234 225
Rank change year-on-year +28 -9 -19
Permanent jobs requiring a Service Manager 56 40 61
As % of all permanent IT jobs advertised in Hampshire 0.87% 0.58% 0.86%
As % of the Job Titles category 0.90% 0.60% 0.88%
Number of salaries quoted 41 24 49
Hampshire median annual salary £47,500 £55,000 £53,000
Median salary % change year-on-year -13.64% +3.77% +6.00%
10th Percentile £36,250 £41,625 £30,500
90th Percentile £55,349 £60,000 £64,150
South East median annual salary £52,500 £50,000 £48,500
% change year-on-year +5.00% +3.09% -3.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6197 6686 6932
% of permanent IT jobs with a recognized job title 96.54% 97.08% 97.77%
Number of salaries quoted 5358 5737 5831
Hampshire median annual salary £42,000 £40,000 £42,500
Median salary % change year-on-year +5.00% -5.88% +6.25%
10th Percentile £24,750 £25,000 £24,250
90th Percentile £65,000 £61,250 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Service Manager
Job Vacancy Trend in Hampshire

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Manager in Hampshire

Service Manager
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Hampshire.

Salary trend for Service Manager in Hampshire

Service Manager
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Service Manager in Hampshire over the 6 months to 22 November 2017.

Salary histogram for Service Manager in Hampshire

Service Manager
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Hampshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +11 19 £40,000 -11.11% 1
Fareham +16 15 £47,500 -9.52% 2
Southampton -2 5 £45,000 -10.00%
Winchester - 2 £37,500 -
Portsmouth -15 1 £67,500 +80.00%
Eastleigh - 1 £50,000 -
Service Manager
South East

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 22 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Service Manager in the job title.

1 43 (76.79%) ITIL
2 31 (55.36%) Service Delivery
3 19 (33.93%) Service Management
4 17 (30.36%) Mentoring
5 16 (28.57%) IaaS
6 15 (26.79%) Microsoft
7 14 (25.00%) SLA
7 14 (25.00%) Incident Management
8 13 (23.21%) ITSM
8 13 (23.21%) SaaS
9 12 (21.43%) Change Management
10 11 (19.64%) Problem Management
10 11 (19.64%) Service Design
11 10 (17.86%) CMDB
11 10 (17.86%) Continuous Improvement
11 10 (17.86%) Agile Software Development
11 10 (17.86%) Windows
12 9 (16.07%) Microsoft Office
12 9 (16.07%) Stakeholder Management
12 9 (16.07%) PaaS
12 9 (16.07%) Release Management
12 9 (16.07%) Coaching
13 8 (14.29%) Service Desk Management
13 8 (14.29%) ITIL V2
13 8 (14.29%) Root Cause Analysis
13 8 (14.29%) Retail
13 8 (14.29%) PRINCE2
13 8 (14.29%) CheckPoint
13 8 (14.29%) Service Delivery Management
14 7 (12.50%) Acceptance Criteria

Service Manager Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.36%) OpenStack
2 1 (1.79%) MS Exchange
Applications
1 9 (16.07%) Microsoft Office
Business Applications
1 2 (3.57%) Remedy ITSM
2 1 (1.79%) Maximo
Cloud Services
1 16 (28.57%) IaaS
2 13 (23.21%) SaaS
3 9 (16.07%) PaaS
4 5 (8.93%) Cloud Computing
5 1 (1.79%) Amazon AWS
5 1 (1.79%) Google Cloud Platform
5 1 (1.79%) Microsoft Azure
Communications & Networking
1 3 (5.36%) Wi-Fi
2 2 (3.57%) LAN
2 2 (3.57%) WAN
3 1 (1.79%) WLAN
General
1 8 (14.29%) Retail
2 1 (1.79%) Law
Miscellaneous
1 10 (17.86%) CMDB
2 7 (12.50%) User Experience
3 2 (3.57%) Management Information System
4 1 (1.79%) Private Cloud
Operating Systems
1 10 (17.86%) Windows
2 7 (12.50%) Windows 10
2 7 (12.50%) Windows 7
3 3 (5.36%) Unix
4 1 (1.79%) Windows Server 2012
Processes & Methodologies
1 43 (76.79%) ITIL
2 31 (55.36%) Service Delivery
3 19 (33.93%) Service Management
4 17 (30.36%) Mentoring
5 14 (25.00%) Incident Management
6 13 (23.21%) ITSM
7 12 (21.43%) Change Management
8 11 (19.64%) Problem Management
8 11 (19.64%) Service Design
9 10 (17.86%) Agile Software Development
9 10 (17.86%) Continuous Improvement
10 9 (16.07%) Coaching
10 9 (16.07%) Release Management
10 9 (16.07%) Stakeholder Management
11 8 (14.29%) ITIL V2
11 8 (14.29%) PRINCE2
11 8 (14.29%) Root Cause Analysis
11 8 (14.29%) Service Delivery Management
11 8 (14.29%) Service Desk Management
12 7 (12.50%) Knowledge Management
Programming Languages
1 1 (1.79%) C
1 1 (1.79%) SQL
Qualifications
1 7 (12.50%) Degree
2 4 (7.14%) ITIL Certification
3 2 (3.57%) Security Cleared
4 1 (1.79%) CCNP
4 1 (1.79%) Cisco Certification
4 1 (1.79%) ITIL Foundation Certificate
4 1 (1.79%) SC Cleared
Quality Assurance & Compliance
1 14 (25.00%) SLA
2 7 (12.50%) COBIT
2 7 (12.50%) ISO/IEC 27001
System Software
1 3 (5.36%) Active Directory
2 1 (1.79%) vCloud
2 1 (1.79%) VMware Infrastructure
Systems Management
1 1 (1.79%) EMC NetWorker
1 1 (1.79%) SCCM
1 1 (1.79%) Systems Management Server (SMS)
Vendors
1 15 (26.79%) Microsoft
2 8 (14.29%) CheckPoint
3 5 (8.93%) VMware
4 3 (5.36%) Cisco
4 3 (5.36%) Remedy
5 2 (3.57%) NetApp
5 2 (3.57%) Snow
6 1 (1.79%) BMC
6 1 (1.79%) Dell
6 1 (1.79%) EMC
6 1 (1.79%) Google
6 1 (1.79%) Palo Alto
6 1 (1.79%) SolarWinds