The median annual salary for a Service Manager was £43,500 in advertised job vacancies in the South East during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England / South East
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 248 274 268
Rank change year-on-year +26 -6  
Permanent jobs requiring a Service Manager 158 171 224
As % of all permanent IT jobs advertised in the South East 1.08% 0.93% 1.06%
As % of the Job Titles category 1.12% 0.95% 1.09%
Number of salaries quoted 121 125 183
Median salary £43,500 £52,500 £50,000
Median salary % change year-on-year -17.14% +5.00%  
90% offered a salary of more than £35,100 £34,500 £32,500
10% offered a salary of more than £65,000 £61,000 £72,500
UK excluding London median salary £45,000 £47,500 £50,000
% change year-on-year -5.26% -5.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14137 17911 20464
As % of all permanent IT job vacancies advertised in the South East 96.62% 96.96% 97.12%
Number of salaries quoted 11842 15249 16693
Median salary £43,000 £44,000 £42,500
Median salary % change year-on-year -2.27% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Manager
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the South East

Service Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the South East.

Salary trend for Service Manager in the South East

Service Manager
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Manager in the South East over the 3 months to 27 June 2017.

Salary histogram for Service Manager in the South East

Service Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the South East region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +15 52 £48,750 -13.33% 7
Surrey +50 47 £43,750 -16.66% 4
Hampshire +9 23 £40,000 -27.27% 3
Buckinghamshire 0 15 £42,500 -10.52%
East Sussex +27 13 £42,000 -1.17% 1
Kent +8 3 £52,250 +8.85% 1
West Sussex +8 3 £47,500 -8.65% 1
Oxfordshire +6 1 £35,000 -22.22% 2
Home Counties +4 1 £60,000 -
Middlesex +1 1 £45,000 -23.40%
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 27 June 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Manager in the job title.

1 178 (60.34%) ITIL
2 142 (48.14%) Service Delivery
3 91 (30.85%) Service Management
4 85 (28.81%) Finance
5 81 (27.46%) SLA
6 62 (21.02%) Windows
7 58 (19.66%) Stakeholder Management
8 57 (19.32%) ITSM
9 45 (15.25%) PRINCE2
9 45 (15.25%) ITIL Certification
10 44 (14.92%) Microsoft Office
11 41 (13.90%) Microsoft
11 41 (13.90%) Mentoring
12 38 (12.88%) Project Management
12 38 (12.88%) Degree
13 31 (10.51%) CRM
14 30 (10.17%) Change Management
14 30 (10.17%) Continuous Improvement
15 29 (9.83%) Active Directory
15 29 (9.83%) Incident Management
16 28 (9.49%) Line Management
17 27 (9.15%) Time Management
17 27 (9.15%) HP
17 27 (9.15%) SharePoint
17 27 (9.15%) Telecoms
18 25 (8.47%) SQL
18 25 (8.47%) Office 365
19 24 (8.14%) Analytical Skills
19 24 (8.14%) Problem Management
20 23 (7.80%) Windows 7

Service Manager Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (9.15%) SharePoint
2 15 (5.08%) MS Exchange
3 6 (2.03%) WordPress
4 3 (1.02%) IIS
5 2 (0.68%) Apache
5 2 (0.68%) Blackberry Enterprise Server
5 2 (0.68%) Elasticsearch
5 2 (0.68%) Exchange Server 2007
5 2 (0.68%) Exchange Server 2010
5 2 (0.68%) Exchange Server 2013
Applications
1 44 (14.92%) Microsoft Office
2 16 (5.42%) Microsoft Excel
3 10 (3.39%) Microsoft Project
4 8 (2.71%) Microsoft PowerPoint
5 2 (0.68%) Spreadsheet
Business Applications
1 16 (5.42%) Dynamics CRM
1 16 (5.42%) Exstream
2 3 (1.02%) Remedy ITSM
3 1 (0.34%) Maximo
Cloud Services
1 25 (8.47%) Office 365
2 16 (5.42%) Dynamics 365
2 16 (5.42%) SaaS
3 11 (3.73%) PaaS
4 9 (3.05%) Cloud Computing
4 9 (3.05%) Microsoft Azure
5 8 (2.71%) IaaS
6 6 (2.03%) Amazon AWS
7 1 (0.34%) Cloudflare
7 1 (0.34%) G Suite
Communications & Networking
1 16 (5.42%) FTP
2 15 (5.08%) LAN
2 15 (5.08%) WAN
3 13 (4.41%) Firewall
4 12 (4.07%) IP Telephony
5 11 (3.73%) Internet
6 9 (3.05%) Cisco IPT
7 8 (2.71%) TCP/IP
7 8 (2.71%) Wi-Fi
8 6 (2.03%) SMTP
9 5 (1.69%) FCoE
9 5 (1.69%) Fibre Channel
9 5 (1.69%) iSCSI
9 5 (1.69%) SMS
10 4 (1.36%) NAS
10 4 (1.36%) SAN
11 3 (1.02%) Broadband
11 3 (1.02%) Unified Communications
12 2 (0.68%) VoIP
12 2 (0.68%) WLAN
Database & Business Intelligence
1 15 (5.08%) SQL Server
2 3 (1.02%) Big Data
3 1 (0.34%) PostgreSQL
3 1 (0.34%) SQL Server 2008
Development Applications
1 2 (0.68%) Octopus Deploy
General
1 85 (28.81%) Finance
2 27 (9.15%) Telecoms
3 15 (5.08%) Back Office
4 11 (3.73%) Manufacturing
5 10 (3.39%) Retail
6 6 (2.03%) Banking
7 5 (1.69%) Marketing
8 3 (1.02%) Publishing
9 1 (0.34%) Aerospace
9 1 (0.34%) Automotive
9 1 (0.34%) Digital Economy
9 1 (0.34%) Games
9 1 (0.34%) Italian Language
Libraries, Frameworks & Software Standards
1 5 (1.69%) Flash
2 1 (0.34%) .NET
2 1 (0.34%) Web Services
2 1 (0.34%) X-Windows
Miscellaneous
1 24 (8.14%) Analytical Skills
2 17 (5.76%) Data Centre
3 11 (3.73%) Management Information System
4 8 (2.71%) Computer Science
5 7 (2.37%) Robotics
5 7 (2.37%) Virtual Team
6 6 (2.03%) Hybrid Cloud
7 5 (1.69%) Public Cloud
8 4 (1.36%) CMDB
8 4 (1.36%) Life Science
8 4 (1.36%) Private Cloud
9 3 (1.02%) Driving Licence
9 3 (1.02%) EPoS
10 2 (0.68%) Enterprise Storage
10 2 (0.68%) Internet of Things
11 1 (0.34%) e-Health
11 1 (0.34%) LIMS
11 1 (0.34%) PMI
11 1 (0.34%) Smart Meter
11 1 (0.34%) Smartphone
Operating Systems
1 62 (21.02%) Windows
2 23 (7.80%) Windows 7
3 14 (4.75%) Windows Server
4 8 (2.71%) Windows 10
5 7 (2.37%) Windows Server 2012
6 5 (1.69%) Linux
7 4 (1.36%) CentOS
8 3 (1.02%) Mac OS X
8 3 (1.02%) Windows 8
8 3 (1.02%) Windows Server 2003
8 3 (1.02%) Windows Server 2008
9 2 (0.68%) Windows XP
10 1 (0.34%) Android
10 1 (0.34%) Apple iOS
10 1 (0.34%) Unix
Processes & Methodologies
1 178 (60.34%) ITIL
2 142 (48.14%) Service Delivery
3 91 (30.85%) Service Management
4 58 (19.66%) Stakeholder Management
5 57 (19.32%) ITSM
6 45 (15.25%) PRINCE2
7 41 (13.90%) Mentoring
8 38 (12.88%) Project Management
9 31 (10.51%) CRM
10 30 (10.17%) Change Management
10 30 (10.17%) Continuous Improvement
11 29 (9.83%) Incident Management
12 28 (9.49%) Line Management
13 27 (9.15%) Time Management
14 24 (8.14%) Problem Management
15 22 (7.46%) Business Development
15 22 (7.46%) ITIL V3
16 21 (7.12%) Agile Software Development
16 21 (7.12%) Service Delivery Management
17 17 (5.76%) Service Design
Programming Languages
1 25 (8.47%) SQL
2 16 (5.42%) PHP
2 16 (5.42%) PowerShell
3 2 (0.68%) Java
4 1 (0.34%) C
4 1 (0.34%) C#
4 1 (0.34%) C++
Qualifications
1 45 (15.25%) ITIL Certification
2 38 (12.88%) Degree
3 9 (3.05%) Microsoft Certification
4 8 (2.71%) CCNA
4 8 (2.71%) Cisco Certification
4 8 (2.71%) MCSE
4 8 (2.71%) Security Cleared
5 7 (2.37%) CCA
5 7 (2.37%) Citrix Certification
5 7 (2.37%) Computer Science Degree
6 5 (1.69%) ISEB
6 5 (1.69%) ITIL Foundation Certificate
6 5 (1.69%) PRINCE2 Practitioner
7 2 (0.68%) PRINCE2 Certification
8 1 (0.34%) CCNP
8 1 (0.34%) CISA
8 1 (0.34%) CISM
8 1 (0.34%) CISSP
8 1 (0.34%) MCSA
8 1 (0.34%) PMI Certification
Quality Assurance & Compliance
1 81 (27.46%) SLA
2 3 (1.02%) ISO/IEC 27001
2 3 (1.02%) Sarbanes-Oxley
3 1 (0.34%) ISO 14001
3 1 (0.34%) ISO/IEC 20000
3 1 (0.34%) PCI DSS
3 1 (0.34%) QA
System Software
1 29 (9.83%) Active Directory
2 13 (4.41%) VMware Infrastructure
3 8 (2.71%) Hyper-V
4 5 (1.69%) NFS
5 4 (1.36%) vSphere
6 2 (0.68%) Terminal Services
7 1 (0.34%) Firmware
7 1 (0.34%) VMware ESXi
Systems Management
1 5 (1.69%) NetBackup
2 4 (1.36%) Nagios
2 4 (1.36%) Opsview
2 4 (1.36%) SCCM
3 2 (0.68%) Opscode Chef
3 2 (0.68%) Puppet
4 1 (0.34%) SCOM
4 1 (0.34%) vRealize
Vendors
1 41 (13.90%) Microsoft
2 27 (9.15%) HP
3 23 (7.80%) Cisco
4 21 (7.12%) Citrix
5 16 (5.42%) OpenText
6 13 (4.41%) VMware
7 8 (2.71%) NetApp
8 7 (2.37%) ServiceNow
9 6 (2.03%) Aruba
9 6 (2.03%) Fortinet
10 5 (1.69%) Brocade
10 5 (1.69%) Cadence
10 5 (1.69%) EMC
11 4 (1.36%) Blue Prism
11 4 (1.36%) Dell
11 4 (1.36%) EqualLogic
11 4 (1.36%) Meraki
11 4 (1.36%) Remedy
12 3 (1.02%) Apple
13 2 (0.68%) IBM
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