The median annual salary for a Service Manager was £49,000 in advertised job vacancies in the South East during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England / South East
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 259 254 250
Rank change year-on-year -5 -4  
Permanent jobs requiring a Service Manager 139 213 230
As % of all permanent IT jobs advertised in the South East 0.93% 1.09% 1.10%
As % of the Job Titles category 0.96% 1.13% 1.13%
Number of salaries quoted 97 175 177
Median salary £49,000 £52,500 £50,000
Median salary % change year-on-year -6.66% +5.00%  
90% offered a salary of more than £35,000 £37,500 £35,000
10% offered a salary of more than £66,500 £80,000 £70,000
UK excluding London median salary £45,000 £47,500 £46,000
% change year-on-year -5.26% +3.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14466 18825 20301
As % of all permanent IT job vacancies advertised in the South East 96.49% 96.68% 97.04%
Number of salaries quoted 12097 16070 16349
Median salary £43,500 £43,000 £42,500
Median salary % change year-on-year +1.16% +1.17%  
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Manager
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the South East

Service Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the South East.

Salary trend for Service Manager in the South East

Service Manager
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Manager in the South East over the 3 months to 28 March 2017.

Salary histogram for Service Manager in the South East

Service Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the South East region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +27 45 £48,250 -8.09% 1
Berkshire -4 36 £60,000 +14.28% 5
Hampshire -1 19 £38,750 -31.11% 1
Buckinghamshire +24 17 £47,500 -32.14% 1
Kent +25 6 £57,500 +15.00%
East Sussex +10 6 £42,500 -5.55% 1
Oxfordshire -3 6 £36,750 -24.22%
West Sussex +11 5 £35,000 - 1
Home Counties - 1 £60,000 -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 28 March 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Manager in the job title.

1 173 (63.60%) ITIL
2 126 (46.32%) Service Delivery
3 121 (44.49%) Service Management
4 88 (32.35%) SLA
5 71 (26.10%) Finance
6 54 (19.85%) ITSM
6 54 (19.85%) ITIL Certification
7 53 (19.49%) Line Management
8 52 (19.12%) Stakeholder Management
9 44 (16.18%) Project Management
10 41 (15.07%) PRINCE2
11 40 (14.71%) MS Excel
12 33 (12.13%) Degree
13 31 (11.40%) Incident Management
13 31 (11.40%) Windows
13 31 (11.40%) MS Office
14 30 (11.03%) Performance Management
15 29 (10.66%) Business Intelligence
15 29 (10.66%) Microsoft
16 25 (9.19%) ITIL V3
17 24 (8.82%) B2B
18 23 (8.46%) Agile Software Development
19 22 (8.09%) Time Management
20 21 (7.72%) CRM
20 21 (7.72%) Analytical Skills
21 19 (6.99%) Windows 7
21 19 (6.99%) Active Directory
21 19 (6.99%) Change Management
21 19 (6.99%) Risk Management
21 19 (6.99%) Telecoms

Service Manager Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.68%) SharePoint
2 5 (1.84%) MS Exchange
2 5 (1.84%) WordPress
3 3 (1.10%) Exchange Server 2007
4 2 (0.74%) CMS
4 2 (0.74%) Exchange Server 2010
4 2 (0.74%) Exchange Server 2013
4 2 (0.74%) SharePoint Server
5 1 (0.37%) IIS
Applications
1 40 (14.71%) MS Excel
2 31 (11.40%) MS Office
3 8 (2.94%) MS PowerPoint
4 5 (1.84%) MS Project
Business Applications
1 2 (0.74%) Remedy ITSM
2 1 (0.37%) Dynamics AX
2 1 (0.37%) Dynamics NAV
2 1 (0.37%) SAP BPC
2 1 (0.37%) SAP Business ByDesign
Cloud Services
1 16 (5.88%) Microsoft Azure
2 13 (4.78%) Amazon AWS
3 12 (4.41%) Office 365
3 12 (4.41%) SaaS
4 7 (2.57%) Cloud Computing
4 7 (2.57%) PaaS
5 6 (2.21%) IaaS
6 2 (0.74%) G Suite
6 2 (0.74%) Google Analytics
7 1 (0.37%) Cloudflare
7 1 (0.37%) SuccessFactors
Communications & Networking
1 10 (3.68%) Internet
2 9 (3.31%) FCoE
2 9 (3.31%) Fibre Channel
2 9 (3.31%) iSCSI
2 9 (3.31%) LAN
2 9 (3.31%) WAN
3 8 (2.94%) Firewall
4 5 (1.84%) SMS
5 4 (1.47%) Wi-Fi
6 3 (1.10%) Wireless
7 2 (0.74%) DHCP
7 2 (0.74%) DNS
7 2 (0.74%) PBX
7 2 (0.74%) Remote Desktop
7 2 (0.74%) SMTP
7 2 (0.74%) VoIP
7 2 (0.74%) WLAN
8 1 (0.37%) ATM
8 1 (0.37%) Cisco Wireless
8 1 (0.37%) Converged Networks
Database & Business Intelligence
1 7 (2.57%) SQL Server
2 5 (1.84%) Big Data
3 2 (0.74%) PostgreSQL
4 1 (0.37%) Data Warehouse
4 1 (0.37%) SQL Server 2008
Development Applications
1 1 (0.37%) JIRA
General
1 71 (26.10%) Finance
2 19 (6.99%) Telecoms
3 11 (4.04%) Manufacturing
4 7 (2.57%) Retail
5 6 (2.21%) Back Office
5 6 (2.21%) Marketing
6 5 (1.84%) Banking
7 4 (1.47%) Publishing
8 3 (1.10%) Billing
8 3 (1.10%) Games
9 1 (0.37%) Italian Language
9 1 (0.37%) Spanish Language
9 1 (0.37%) Swedish Language
Libraries, Frameworks & Software Standards
1 5 (1.84%) Flash
2 2 (0.74%) Web Services
3 1 (0.37%) .NET
3 1 (0.37%) Software Packaging
Miscellaneous
1 21 (7.72%) Analytical Skills
2 13 (4.78%) Data Centre
3 10 (3.68%) Hybrid Cloud
3 10 (3.68%) Virtual Team
4 9 (3.31%) Public Cloud
5 7 (2.57%) Computer Science
5 7 (2.57%) Robotics
6 6 (2.21%) Management Information System
7 5 (1.84%) Life Science
7 5 (1.84%) User Experience
8 3 (1.10%) CMDB
8 3 (1.10%) EPoS
9 2 (0.74%) Client/Server
9 2 (0.74%) Driving Licence
9 2 (0.74%) Internet of Things
9 2 (0.74%) Mobile Games
10 1 (0.37%) BYOD
10 1 (0.37%) Cyberthreat
10 1 (0.37%) Private Cloud
10 1 (0.37%) Security Operations Centre
Operating Systems
1 31 (11.40%) Windows
2 19 (6.99%) Windows 7
3 11 (4.04%) Windows Server
4 7 (2.57%) Windows 10
5 6 (2.21%) Linux
6 5 (1.84%) Unix
7 4 (1.47%) Windows Server 2008
7 4 (1.47%) Windows Server 2012
8 3 (1.10%) Apple iOS
9 2 (0.74%) Android
9 2 (0.74%) Mac OS X
Processes & Methodologies
1 173 (63.60%) ITIL
2 126 (46.32%) Service Delivery
3 121 (44.49%) Service Management
4 54 (19.85%) ITSM
5 53 (19.49%) Line Management
6 52 (19.12%) Stakeholder Management
7 44 (16.18%) Project Management
8 41 (15.07%) PRINCE2
9 31 (11.40%) Incident Management
10 30 (11.03%) Performance Management
11 29 (10.66%) Business Intelligence
12 25 (9.19%) ITIL V3
13 24 (8.82%) B2B
14 23 (8.46%) Agile Software Development
15 22 (8.09%) Time Management
16 21 (7.72%) CRM
17 19 (6.99%) Change Management
17 19 (6.99%) Risk Management
18 18 (6.62%) Business Development
18 18 (6.62%) Continuous Improvement
Programming Languages
1 4 (1.47%) SQL
2 2 (0.74%) C
2 2 (0.74%) Java
3 1 (0.37%) C#
3 1 (0.37%) C++
Qualifications
1 54 (19.85%) ITIL Certification
2 33 (12.13%) Degree
3 10 (3.68%) PRINCE2 Certification
4 8 (2.94%) Security Cleared
5 6 (2.21%) Microsoft Certification
6 5 (1.84%) CISM
6 5 (1.84%) CISSP
6 5 (1.84%) ISEB
6 5 (1.84%) MCSE
7 4 (1.47%) CCNA
7 4 (1.47%) CISA
7 4 (1.47%) Cisco Certification
7 4 (1.47%) ITIL Foundation Certificate
7 4 (1.47%) SC Cleared
8 3 (1.10%) CCA
8 3 (1.10%) Citrix Certification
8 3 (1.10%) MBA
9 2 (0.74%) MCP
9 2 (0.74%) PMI Certification
10 1 (0.37%) MCSA
Quality Assurance & Compliance
1 88 (32.35%) SLA
2 16 (5.88%) PCI DSS
3 4 (1.47%) COBIT
3 4 (1.47%) Sarbanes-Oxley
4 2 (0.74%) ISO/IEC 27001
4 2 (0.74%) QA
5 1 (0.37%) JSP 440
System Software
1 19 (6.99%) Active Directory
2 9 (3.31%) NFS
3 6 (2.21%) VMware Infrastructure
4 5 (1.84%) Hyper-V
5 2 (0.74%) Terminal Services
5 2 (0.74%) VMware ESX
6 1 (0.37%) Firmware
Systems Management
1 9 (3.31%) NetBackup
2 4 (1.47%) SCCM
3 2 (0.74%) SCOM
3 2 (0.74%) vRealize
4 1 (0.37%) Cisco Prime
4 1 (0.37%) EnCase
Vendors
1 29 (10.66%) Microsoft
2 12 (4.41%) HP
3 9 (3.31%) Brocade
3 9 (3.31%) EMC
3 9 (3.31%) NetApp
4 8 (2.94%) Cisco
5 6 (2.21%) VMware
6 5 (1.84%) Cadence
6 5 (1.84%) Citrix
6 5 (1.84%) SAP
7 4 (1.47%) Blue Prism
7 4 (1.47%) CheckPoint
7 4 (1.47%) F5
7 4 (1.47%) Fortinet
7 4 (1.47%) Google
7 4 (1.47%) Palo Alto
7 4 (1.47%) ServiceNow
8 3 (1.10%) Cognizant
8 3 (1.10%) Oracle
9 2 (0.74%) Cognos
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