Customer Engagement Job Trends in Kent

Customer Engagement
South East > Kent

The table below provides summary statistics and salary benchmarking for jobs advertised in Kent requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 13 April 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Apr 2026
Same period 2025 Same period 2024
Rank 89 - 99
Rank change year-on-year - - +8
Permanent jobs citing Customer Engagement 4 0 2
As % of all permanent jobs in Kent 0.28% - 0.14%
As % of the Processes & Methodologies category 0.38% - 0.17%
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £36,750 - -
Median annual salary (50th Percentile) £38,500 - -
75th Percentile £40,250 - -
90th Percentile - - -
South East median annual salary £60,000 £50,000 £60,025
% change year-on-year +20.00% -16.70% -19.97%

All Process & Methodology Skills
Kent

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 1,064 476 1,173
As % of all permanent jobs advertised in Kent 74.46% 91.19% 82.43%
Number of salaries quoted 555 234 880
10th Percentile £26,750 £23,812 £23,725
25th Percentile £30,000 £28,500 £30,500
Median annual salary (50th Percentile) £45,000 £44,750 £42,500
Median % change year-on-year +0.56% +5.29% -13.27%
75th Percentile £56,250 £60,000 £60,000
90th Percentile £72,500 £70,431 £70,000
South East median annual salary £52,500 £55,000 £50,000
% change year-on-year -4.55% +10.00% -9.09%

Customer Engagement
Job Vacancy Trend in Kent

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in Kent.

Customer Engagement job vacancy trend in Kent

Customer Engagement
Salary Trend in Kent

Salary distribution trend for jobs in Kent citing Customer Engagement.

Salary distribution trend for jobs in Kent citing Customer Engagement

Customer Engagement
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Kent region over the 6 months to 13 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Sandwich - 1 - - 1
Customer Engagement
South East

Customer Engagement
Co-Occurring Skills & Capabilities in Kent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 3 (75.00%) Microsoft Office
2 1 (25.00%) Simulink
General
1 3 (75.00%) Marketing
1 3 (75.00%) Presentation Skills
1 3 (75.00%) Social Skills
2 1 (25.00%) Electronics
2 1 (25.00%) Military
Job Titles
1 3 (75.00%) Support Engineer
1 3 (75.00%) Technical Engineer
1 3 (75.00%) Technical Support
1 3 (75.00%) Technical Support Engineer
2 1 (25.00%) Systems Engineer
Miscellaneous
1 4 (100.00%) Driving Licence
2 1 (25.00%) Embedded Systems
Processes & Methodologies
1 3 (75.00%) CRM
1 3 (75.00%) Product Management
1 3 (75.00%) Regression Testing
1 3 (75.00%) Validation
2 1 (25.00%) FMEA
2 1 (25.00%) Requirements Engineering
2 1 (25.00%) Risk Management
2 1 (25.00%) Roadmaps
2 1 (25.00%) Safety Engineering
Programming Languages
1 1 (25.00%) MATLAB
Qualifications
1 3 (75.00%) Degree
1 3 (75.00%) HNC
1 3 (75.00%) HND
2 1 (25.00%) SC Cleared
2 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 1 (25.00%) Def Stans