The median annual salary for a Customer Analyst was £45,000 in advertised job vacancies in London during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Analyst
England / London
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 561 613 598
Rank change year-on-year +52 -15  
Permanent jobs requiring a Customer Analyst 26 38 49
As % of all permanent IT jobs advertised in London 0.077% 0.089% 0.11%
As % of the Job Titles category 0.080% 0.093% 0.12%
Number of salaries quoted 24 26 43
Median salary £45,000 £40,000 £36,000
Median salary % change year-on-year +12.50% +11.11%  
90% offered a salary of more than £35,000 £22,500 £27,100
10% offered a salary of more than £50,000 £75,000 £69,000
UK excluding London median salary £36,250 £29,750 £24,250
% change year-on-year +21.84% +22.68%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32445 40865 41138
As % of all permanent IT job vacancies advertised in London 95.75% 96.12% 95.96%
Number of salaries quoted 27449 35261 34593
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Customer Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Customer Analyst in the job title.

Job vacancy trend for Customer Analyst in London

Customer Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst in London.

Salary trend for Customer Analyst in London

Customer Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Customer Analyst in London over the 3 months to 30 March 2017.

Salary histogram for Customer Analyst in London

Customer Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the London region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 5 £35,000 -17.64% 1
Twickenham - 2 £50,000 -
Customer Analyst
England

Customer Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 30 March 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Customer Analyst in the job title.

1 21 (50.00%) SQL
2 16 (38.10%) Finance
3 15 (35.71%) Marketing
3 15 (35.71%) Customer Insight
3 15 (35.71%) Analytical Skills
4 11 (26.19%) Analytics
5 9 (21.43%) SAS
6 8 (19.05%) Data Management
7 7 (16.67%) SQL Server
7 7 (16.67%) Product Management
7 7 (16.67%) Cybersecurity
7 7 (16.67%) User Experience
8 6 (14.29%) Network Security
8 6 (14.29%) Business Development
8 6 (14.29%) Intrusion Detection
9 5 (11.90%) Financial Institution
9 5 (11.90%) Data Centre
9 5 (11.90%) R
9 5 (11.90%) Hedge funds
10 4 (9.52%) SQL Server Management Studio (SSMS)
10 4 (9.52%) French Language
10 4 (9.52%) Retail
10 4 (9.52%) CHAID
10 4 (9.52%) Actionable Insight
11 3 (7.14%) Business Intelligence
11 3 (7.14%) Python
11 3 (7.14%) MS Excel
11 3 (7.14%) CRM
11 3 (7.14%) Data Analysis
11 3 (7.14%) Change Management

Customer Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (21.43%) SAS
2 1 (2.38%) JBoss
Applications
1 3 (7.14%) MS Excel
2 2 (4.76%) SPSS
3 1 (2.38%) MS Office
3 1 (2.38%) MS PowerPoint
Business Applications
1 1 (2.38%) SAP Oil and Gas
Cloud Services
1 1 (2.38%) SaaS
Communications & Networking
1 6 (14.29%) Intrusion Detection
1 6 (14.29%) Network Security
2 1 (2.38%) LAN
2 1 (2.38%) LDAP
2 1 (2.38%) WAN
Database & Business Intelligence
1 7 (16.67%) SQL Server
2 1 (2.38%) Big Data
2 1 (2.38%) Hadoop
2 1 (2.38%) MS Access
Development Applications
1 4 (9.52%) SQL Server Management Studio (SSMS)
General
1 16 (38.10%) Finance
2 15 (35.71%) Marketing
3 5 (11.90%) Financial Institution
4 4 (9.52%) French Language
4 4 (9.52%) Retail
5 3 (7.14%) Banking
6 2 (4.76%) Telecoms
7 1 (2.38%) Back Office
7 1 (2.38%) Billing
7 1 (2.38%) Electronics
7 1 (2.38%) Games
7 1 (2.38%) German Language
7 1 (2.38%) Law
7 1 (2.38%) Legal
7 1 (2.38%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.38%) DHTML
1 1 (2.38%) HTML
Miscellaneous
1 15 (35.71%) Analytical Skills
2 7 (16.67%) User Experience
3 5 (11.90%) Data Centre
3 5 (11.90%) Hedge funds
4 2 (4.76%) Fixed Income
5 1 (2.38%) Blackberry
5 1 (2.38%) Credit Risk
5 1 (2.38%) Cyberthreat
5 1 (2.38%) Digital Media
5 1 (2.38%) FMCG
5 1 (2.38%) iPhone
5 1 (2.38%) Smartphone
5 1 (2.38%) Social Media
Operating Systems
1 2 (4.76%) Windows
2 1 (2.38%) Android
2 1 (2.38%) Apple iOS
2 1 (2.38%) Windows 7
Processes & Methodologies
1 15 (35.71%) Customer Insight
2 11 (26.19%) Analytics
3 8 (19.05%) Data Management
4 7 (16.67%) Cybersecurity
4 7 (16.67%) Product Management
5 6 (14.29%) Business Development
6 4 (9.52%) Actionable Insight
6 4 (9.52%) CHAID
7 3 (7.14%) Business Intelligence
7 3 (7.14%) Change Management
7 3 (7.14%) CRM
7 3 (7.14%) Customer Analytics
7 3 (7.14%) Data Analysis
7 3 (7.14%) Market Research
7 3 (7.14%) Statistics
8 2 (4.76%) Decision Tree
8 2 (4.76%) Linear Regression
8 2 (4.76%) Propensity Modelling
8 2 (4.76%) User Acceptance Testing
8 2 (4.76%) Web Analytics
Programming Languages
1 21 (50.00%) SQL
2 5 (11.90%) R
3 3 (7.14%) Python
4 2 (4.76%) VBA
5 1 (2.38%) Java
5 1 (2.38%) JavaScript
Qualifications
1 3 (7.14%) Degree
Quality Assurance & Compliance
1 3 (7.14%) QA
2 1 (2.38%) Actionable Recommendations
2 1 (2.38%) SLA
Systems Management
1 1 (2.38%) SCCM
Vendors
1 2 (4.76%) Microsoft
2 1 (2.38%) Citrix
2 1 (2.38%) iManage
2 1 (2.38%) Interwoven
2 1 (2.38%) SAP
2 1 (2.38%) Tableau
London
Oliver Bernard
Salary: £55000 - £70000 per annum + Bonus and Package
Posted: 2 days ago
London
Send
Salary: From £55,000 to £65,000 per annum + bonus + car allowance + benefits
Posted: 6 days ago
London
Churchill Frank
Salary: £40000 - £45000 per annum
Posted: 6 days ago
London
Send
Salary: From £55,000 to £65,000 per annum + bonus + car allowance + benefits
Posted: 6 days ago
Upminster
Deerfoot IT Resources Ltd
Salary: £18000 - £22000 per annum
Posted: 16 days ago
London
Churchill Frank
Salary: £35000 - £40000 per annum
Posted: 23 days ago
City, London
EE
Salary: Competitive + Bonus
Posted: 23 days ago
London
EE
Salary: Competitive + Bonus
Posted: 23 days ago