Help Desk Support Analyst Jobs in London

Help Desk Support Analyst
England > London

The median Help Desk Support Analyst salary in London is £52,500 per year, according to job vacancies posted during the 6 months leading to 20 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Jun 2025
Same period 2024 Same period 2023
Rank 398 506 592
Rank change year-on-year +108 +86 +329
Permanent jobs requiring a Help Desk Support Analyst 1 1 6
As % of all permanent jobs advertised in London 0.008% 0.004% 0.019%
As % of the Job Titles category 0.009% 0.004% 0.021%
Number of salaries quoted 1 1 6
10th Percentile - - £30,000
25th Percentile £51,250 - £30,625
Median annual salary (50th Percentile) £52,500 £45,000 £40,000
Median % change year-on-year +16.67% +12.50% +37.93%
75th Percentile £53,750 - £57,750
90th Percentile - - £62,000
England median annual salary £27,500 £24,000 £26,000
% change year-on-year +14.58% -7.69% -5.45%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,674 23,559 29,259
% of permanent jobs with a recognized job title 90.98% 94.47% 94.88%
Number of salaries quoted 7,013 17,364 22,033
10th Percentile £40,500 £37,283 £41,314
25th Percentile £55,000 £50,000 £54,250
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £98,750 £93,250 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £55,000 £52,500 £60,249
% change year-on-year +4.76% -12.86% +0.42%

Help Desk Support Analyst
Job Vacancy Trend in London

Job postings that featured Help Desk Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Help Desk Support Analyst in London.

Salary trend for Help Desk Support Analyst in London

Help Desk Support Analyst Skill Set
Top 24 Co-occurring Skills and Capabilities in London

For the 6 months to 20 June 2025, Help Desk Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Help Desk Support Analyst in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) LAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Wi-Fi
1 1 (100.00%) Finance
1 1 (100.00%) Asset Management
1 1 (100.00%) Degree
1 1 (100.00%) Time Management
1 1 (100.00%) Android
1 1 (100.00%) iPhone
1 1 (100.00%) Mac OS
1 1 (100.00%) Process Improvement
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Patch Management
1 1 (100.00%) Creative Problem-Solving
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Onboarding

Help Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) DNS
1 1 (100.00%) LAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) Wi-Fi
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Finance
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) iPhone
1 1 (100.00%) Onboarding
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Creative Problem-Solving
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
1 1 (100.00%) Patch Management
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Process Improvement
1 1 (100.00%) Time Management
Qualifications
1 1 (100.00%) Degree
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft