2nd Line Support Analyst Jobs in Manchester

Second Line Support Analyst
North West > Manchester

The median Second Line Support Analyst salary in Manchester is £36,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 208 236 235
Rank change year-on-year +28 -1 -35
Permanent jobs requiring a 2nd Line Support Analyst 4 3 25
As % of all permanent jobs advertised in Manchester 0.078% 0.060% 0.44%
As % of the Job Titles category 0.083% 0.065% 0.45%
Number of salaries quoted 3 3 18
10th Percentile - £32,300 £24,700
25th Percentile £35,750 £32,750 £25,125
Median annual salary (50th Percentile) £36,500 £33,500 £26,000
Median % change year-on-year +8.96% +28.85% +8.33%
75th Percentile £39,500 - £29,125
90th Percentile £40,850 - £33,750
North West median annual salary £31,250 £32,750 £26,500
% change year-on-year -4.58% +23.58% +10.42%

All Permanent IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 4,842 4,617 5,499
% of permanent jobs with a recognized job title 94.89% 91.77% 97.07%
Number of salaries quoted 3,755 2,690 3,719
10th Percentile £30,000 £31,250 £31,250
25th Percentile £40,988 £42,500 £41,250
Median annual salary (50th Percentile) £54,000 £57,413 £55,000
Median % change year-on-year -5.94% +4.39% +10.00%
75th Percentile £68,750 £71,250 £70,000
90th Percentile £81,700 £83,750 £85,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

2nd Line Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for 2nd Line Support Analyst in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Manchester.

Salary trend for 2nd Line Support Analyst in Manchester

2nd Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Manchester region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Rochdale - 2 £36,500 -
2nd Line Support Analyst
North West

2nd Line Support Analyst Skill Set
Top 26 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 26 April 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 2nd Line Support Analyst in the job title.

1 2 (50.00%) ISO/IEC 27001
1 2 (50.00%) Data Centre
1 2 (50.00%) ISO 9001
1 2 (50.00%) Customer Service
1 2 (50.00%) Microsoft Office
1 2 (50.00%) Windows
1 2 (50.00%) Microsoft
1 2 (50.00%) Law
2 1 (25.00%) Legal
2 1 (25.00%) Data Management
2 1 (25.00%) Document Management
2 1 (25.00%) Microsoft PowerPoint
2 1 (25.00%) Active Directory
2 1 (25.00%) Citrix
2 1 (25.00%) A+ Certification
2 1 (25.00%) Microsoft Excel
2 1 (25.00%) ITIL
2 1 (25.00%) SLA
2 1 (25.00%) Windows 10
2 1 (25.00%) Social Skills
2 1 (25.00%) Degree
2 1 (25.00%) Video Conferencing
2 1 (25.00%) Microsoft 365
2 1 (25.00%) Analytical Skills
2 1 (25.00%) ITSM
2 1 (25.00%) Telecoms

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) Microsoft Office
2 1 (25.00%) Microsoft Excel
2 1 (25.00%) Microsoft PowerPoint
Cloud Services
1 1 (25.00%) Microsoft 365
General
1 2 (50.00%) Law
2 1 (25.00%) Analytical Skills
2 1 (25.00%) Legal
2 1 (25.00%) Social Skills
2 1 (25.00%) Telecoms
Miscellaneous
1 2 (50.00%) Data Centre
2 1 (25.00%) Video Conferencing
Operating Systems
1 2 (50.00%) Windows
2 1 (25.00%) Windows 10
Processes & Methodologies
1 2 (50.00%) Customer Service
2 1 (25.00%) Data Management
2 1 (25.00%) Document Management
2 1 (25.00%) ITIL
2 1 (25.00%) ITSM
Qualifications
1 1 (25.00%) A+ Certification
1 1 (25.00%) Degree
Quality Assurance & Compliance
1 2 (50.00%) ISO 9001
1 2 (50.00%) ISO/IEC 27001
2 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Citrix