Technical Support Analyst Jobs in the Midlands

Technical Support Analyst
England > Midlands

The median Technical Support Analyst salary in the Midlands is £33,500 per year, according to job vacancies posted during the 6 months leading to 4 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 May 2025
Same period 2024 Same period 2023
Rank 245 302 321
Rank change year-on-year +57 +19 +18
Permanent jobs requiring a Technical Support Analyst 6 9 5
As % of all permanent jobs advertised in the Midlands 0.086% 0.077% 0.052%
As % of the Job Titles category 0.093% 0.081% 0.059%
Number of salaries quoted 1 3 4
10th Percentile - £26,400 £25,456
25th Percentile £33,250 £27,750 £28,764
Median annual salary (50th Percentile) £33,500 £30,000 £38,701
Median % change year-on-year +11.67% -22.48% +51.77%
75th Percentile £33,750 - £47,500
90th Percentile - - -
England median annual salary £35,000 £31,500 £37,500
% change year-on-year +11.11% -16.00% +15.38%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,427 11,047 8,539
% of permanent jobs with a recognized job title 91.74% 94.29% 89.54%
Number of salaries quoted 2,858 8,256 4,765
10th Percentile £27,500 £26,250 £28,750
25th Percentile £33,750 £33,750 £37,500
Median annual salary (50th Percentile) £50,000 £47,500 £52,500
Median % change year-on-year +5.26% -9.52% +5.00%
75th Percentile £63,750 £60,741 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Technical Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Technical Support Analyst in the Midlands

Technical Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Technical Support Analyst in the Midlands.

Salary trend for Technical Support Analyst in the Midlands

Technical Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Midlands region over the 6 months to 4 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +53 6 £33,500 +11.67% 4
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 17 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 4 May 2025, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Technical Support Analyst in the job title.

1 6 (100.00%) Social Skills
1 6 (100.00%) Customer Experience
2 5 (83.33%) Documentation Skills
2 5 (83.33%) Asset Management
2 5 (83.33%) Degree
2 5 (83.33%) Management Information System
2 5 (83.33%) Collaborative Working
2 5 (83.33%) Windows
2 5 (83.33%) MCSE
2 5 (83.33%) MCSA
2 5 (83.33%) Microsoft Certification
3 1 (16.67%) Service Management
3 1 (16.67%) Analytical Mindset
3 1 (16.67%) ITIL
3 1 (16.67%) SaaS
3 1 (16.67%) Root Cause Analysis
3 1 (16.67%) Analytical Skills

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (16.67%) SaaS
General
1 6 (100.00%) Social Skills
2 5 (83.33%) Documentation Skills
3 1 (16.67%) Analytical Skills
Miscellaneous
1 5 (83.33%) Management Information System
2 1 (16.67%) Analytical Mindset
Operating Systems
1 5 (83.33%) Windows
Processes & Methodologies
1 6 (100.00%) Customer Experience
2 5 (83.33%) Asset Management
2 5 (83.33%) Collaborative Working
3 1 (16.67%) ITIL
3 1 (16.67%) Root Cause Analysis
3 1 (16.67%) Service Management
Qualifications
1 5 (83.33%) Degree
1 5 (83.33%) MCSA
1 5 (83.33%) MCSE
1 5 (83.33%) Microsoft Certification