Customer-Centricity Jobs in the North of England

Customer-Centric
England > North of England

The table below provides summary statistics for permanent job vacancies advertised in the North of England requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 9 June 2025, comparing them to the same period in the previous two years.

6 months to
9 Jun 2025
Same period 2024 Same period 2023
Rank 255 297 203
Rank change year-on-year +42 -94 +86
Permanent jobs citing Customer-Centricity 77 99 235
As % of all permanent jobs advertised in the North of England 0.65% 0.50% 1.48%
As % of the Processes & Methodologies category 0.70% 0.63% 1.53%
Number of salaries quoted 54 66 131
10th Percentile £22,425 £27,000 £42,500
25th Percentile £22,756 £28,500 £57,500
Median annual salary (50th Percentile) £36,750 £43,750 £70,000
Median % change year-on-year -16.00% -37.50% -2.29%
75th Percentile £55,571 £60,563 £72,500
90th Percentile £90,000 £70,000 -
England median annual salary £57,500 £46,958 £70,000
% change year-on-year +22.45% -32.92% +3.70%

All Process and Methodology Skills
North of England

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North of England.

Permanent vacancies with a requirement for process or methodology skills 11,019 15,767 15,369
As % of all permanent jobs advertised in the North of England 93.05% 80.40% 96.77%
Number of salaries quoted 5,600 11,705 7,798
10th Percentile £25,087 £27,500 £31,250
25th Percentile £35,000 £37,250 £40,000
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +9.62%
75th Percentile £61,967 £65,000 £70,000
90th Percentile £77,500 £79,000 £81,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer-Centricity
Job Vacancy Trend in the North of England

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Customer-Centricity in the North of England

Customer-Centricity
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Customer-Centricity in the North of England.

Salary trend for Customer-Centricity in the North of England

Customer-Centricity
Salary Histogram in the North of England

Salary distribution for jobs citing Customer-Centricity in the North of England over the 6 months to 9 June 2025.

Salary histogram for Customer-Centricity in the North of England

Customer-Centricity
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the North of England region over the 6 months to 9 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West 0 56 £24,500 -30.00% 138
Yorkshire +35 18 £62,500 +13.64% 51
North East +52 3 £29,000 -22.67% 18
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.79%) Confluence
1 6 (7.79%) Microsoft Exchange
2 3 (3.90%) SharePoint
Applications
1 10 (12.99%) Microsoft Office
2 5 (6.49%) Microsoft Excel
3 2 (2.60%) Chatbot
4 1 (1.30%) Adobe After Effects
4 1 (1.30%) Adobe Creative Suite
4 1 (1.30%) Adobe Illustrator
4 1 (1.30%) InDesign
4 1 (1.30%) Photoshop
Business Applications
1 1 (1.30%) Dynamics NAV
Cloud Services
1 23 (29.87%) Azure
2 20 (25.97%) Microsoft 365
3 14 (18.18%) AWS
4 8 (10.39%) GitHub
5 5 (6.49%) SaaS
6 2 (2.60%) Figma
6 2 (2.60%) GCP
6 2 (2.60%) Google Analytics
6 2 (2.60%) OneDrive
6 2 (2.60%) OpenShift
7 1 (1.30%) Amazon EKS
7 1 (1.30%) Asana
7 1 (1.30%) Azure DevOps
7 1 (1.30%) Dynamics 365
7 1 (1.30%) Entra ID
7 1 (1.30%) Miro
7 1 (1.30%) Power Platform
Communications & Networking
1 7 (9.09%) LAN
1 7 (9.09%) WAN
2 4 (5.19%) Firewall
3 3 (3.90%) TCP/IP
3 3 (3.90%) VLAN
3 3 (3.90%) Wireless
4 1 (1.30%) Broadband
4 1 (1.30%) Cisco IPT
4 1 (1.30%) Internet
Database & Business Intelligence
1 5 (6.49%) PostgreSQL
2 4 (5.19%) MongoDB
2 4 (5.19%) NoSQL
3 3 (3.90%) Amazon RDS
3 3 (3.90%) Data Warehouse
4 2 (2.60%) SQL Server
5 1 (1.30%) Power BI
Development Applications
1 11 (14.29%) JIRA
2 5 (6.49%) GitLab
3 4 (5.19%) Cucumber
3 4 (5.19%) Jenkins
3 4 (5.19%) Selenium
4 1 (1.30%) Git
General
1 47 (61.04%) Social Skills
2 14 (18.18%) Pharmaceutical
3 10 (12.99%) Finance
4 8 (10.39%) Influencing Skills
5 7 (9.09%) Analytical Skills
5 7 (9.09%) Inclusion and Diversity
6 6 (7.79%) Banking
7 5 (6.49%) Automotive
8 4 (5.19%) Manufacturing
8 4 (5.19%) Organisational Skills
8 4 (5.19%) Retail
9 3 (3.90%) Marketing
9 3 (3.90%) Private Banking
10 2 (2.60%) Games
10 2 (2.60%) Legal
11 1 (1.30%) Agriculture
11 1 (1.30%) Law
Job Titles
1 19 (24.68%) 1st Line Support
1 19 (24.68%) Analyst
1 19 (24.68%) IT Support
2 15 (19.48%) IT Analyst
3 14 (18.18%) 1st Line Support Analyst
3 14 (18.18%) IT Support Analyst
3 14 (18.18%) Support Analyst
4 13 (16.88%) Lead
5 5 (6.49%) AWS Engineer
5 5 (6.49%) Cloud Engineer
5 5 (6.49%) Principal Engineer
6 4 (5.19%) Java Engineer
6 4 (5.19%) Software Engineer
6 4 (5.19%) Support Manager
7 3 (3.90%) Network Engineer
7 3 (3.90%) Security Engineer
7 3 (3.90%) Support Engineer
7 3 (3.90%) Team Leader
7 3 (3.90%) Technical Engineer
7 3 (3.90%) Technical Support
Libraries, Frameworks & Software Standards
1 5 (6.49%) Spring Boot
2 4 (5.19%) Kafka
2 4 (5.19%) Spring
3 2 (2.60%) React
4 1 (1.30%) .NET
4 1 (1.30%) DCOM
4 1 (1.30%) JSON
4 1 (1.30%) Node.js
4 1 (1.30%) XML
Miscellaneous
1 14 (18.18%) EPoS
2 7 (9.09%) Hybrid Cloud
2 7 (9.09%) Wiki
3 5 (6.49%) Product Ownership
3 5 (6.49%) Public Cloud
4 3 (3.90%) Cloud Native
5 2 (2.60%) Distributed Systems
5 2 (2.60%) Learning Management System
5 2 (2.60%) Management Information System
5 2 (2.60%) PropTech
6 1 (1.30%) Algorithms
6 1 (1.30%) Graphic Design
6 1 (1.30%) Legacy Systems
6 1 (1.30%) Over-the-Top Content
6 1 (1.30%) Self-Motivation
6 1 (1.30%) Social Media
6 1 (1.30%) Video\Live Streaming
Operating Systems
1 9 (11.69%) Windows
2 2 (2.60%) Windows 10
2 2 (2.60%) Windows Server
Processes & Methodologies
1 28 (36.36%) Problem-Solving
2 25 (32.47%) Customer Service
3 18 (23.38%) CRM
4 17 (22.08%) Roadmaps
4 17 (22.08%) Service Delivery
5 15 (19.48%) DevOps
6 14 (18.18%) Agile
6 14 (18.18%) Time Management
7 12 (15.58%) Continuous Improvement
7 12 (15.58%) Software Engineering
8 11 (14.29%) User Experience
9 10 (12.99%) Customer-Centric Approach
10 9 (11.69%) Analytics
10 9 (11.69%) CI/CD
10 9 (11.69%) ITIL
10 9 (11.69%) Strategic Planning
11 8 (10.39%) Prototyping
12 7 (9.09%) Infrastructure as Code
12 7 (9.09%) Mentoring
12 7 (9.09%) Network Virtualisation
Programming Languages
1 12 (15.58%) Python
2 9 (11.69%) Java
3 6 (7.79%) SQL
3 6 (7.79%) VBA
4 5 (6.49%) VB
5 2 (2.60%) JavaScript
6 1 (1.30%) C++
6 1 (1.30%) Go
6 1 (1.30%) PowerShell
Qualifications
1 5 (6.49%) DBS Check
1 5 (6.49%) Microsoft Certification
2 2 (2.60%) MCSA
3 1 (1.30%) Azure Certification
3 1 (1.30%) ITIL Certification
3 1 (1.30%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (7.79%) Cyber Essentials
2 1 (1.30%) QA
System Software
1 7 (9.09%) Active Directory
2 6 (7.79%) Docker
3 3 (3.90%) Hyper-V
3 3 (3.90%) Virtual Desktop
3 3 (3.90%) VMware Infrastructure
Systems Management
1 12 (15.58%) Microsoft Intune
2 10 (12.99%) Terraform
3 8 (10.39%) Ansible
4 7 (9.09%) Kubernetes
5 3 (3.90%) FortiGate
6 2 (2.60%) Grafana
7 1 (1.30%) Prometheus
7 1 (1.30%) SCCM
Vendors
1 19 (24.68%) Microsoft
2 10 (12.99%) Cisco
3 7 (9.09%) Aruba
3 7 (9.09%) Fortinet
3 7 (9.09%) Mellanox
3 7 (9.09%) NVIDIA
3 7 (9.09%) Palo Alto
4 5 (6.49%) Logitech
5 3 (3.90%) IBM
5 3 (3.90%) SonicWALL
5 3 (3.90%) Veeam
5 3 (3.90%) VMware
5 3 (3.90%) WatchGuard
6 2 (2.60%) Google
6 2 (2.60%) ServiceNow
6 2 (2.60%) Zoho
7 1 (1.30%) Adobe
7 1 (1.30%) OneTrust
7 1 (1.30%) Oracle
7 1 (1.30%) Workday