Help Desk Technician Jobs in the North of England

Help Desk Technician
England > North of England

The median Help Desk Technician salary in the North of England is £24,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 381 434 424
Rank change year-on-year +53 -10 -69
Permanent jobs requiring a Help Desk Technician 13 1 29
As % of all permanent jobs advertised in the North of England 0.074% 0.006% 0.16%
As % of the Job Titles category 0.078% 0.006% 0.17%
Number of salaries quoted 12 1 29
10th Percentile £22,938 - £20,857
25th Percentile £22,984 £24,125 £24,000
Median annual salary (50th Percentile) £24,000 £25,250 £26,000
Median % change year-on-year -4.95% -2.88% -
75th Percentile £25,625 £26,375 -
90th Percentile £37,625 - -
England median annual salary £25,809 £25,250 £26,000
% change year-on-year +2.21% -2.88% -1.89%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,599 15,406 17,329
% of permanent jobs with a recognized job title 94.93% 89.33% 96.10%
Number of salaries quoted 12,835 8,145 11,008
10th Percentile £27,250 £30,500 £27,875
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £78,750 £81,250 £80,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Help Desk Technician
Job Vacancy Trend in the North of England

Job postings that featured Help Desk Technician in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Help Desk Technician in the North of England

Help Desk Technician
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Help Desk Technician in the North of England.

Salary trend for Help Desk Technician in the North of England

Help Desk Technician
Salary Histogram in the North of England

Salary distribution for jobs citing Help Desk Technician in the North of England over the 6 months to 8 May 2024.

Salary histogram for Help Desk Technician in the North of England

Help Desk Technician
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Technician within the North of England region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West - 9 £24,000 -
North East - 3 £23,625 -
Yorkshire +80 1 £27,000 +6.93% 1
Help Desk Technician
England

Help Desk Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 8 May 2024, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Help Desk Technician in the job title.

1 10 (76.92%) Social Skills
1 10 (76.92%) Customer Service
2 6 (46.15%) Organisational Skills
2 6 (46.15%) Self-Motivation
2 6 (46.15%) SQL
3 3 (23.08%) Collaborative Working
3 3 (23.08%) Problem-Solving
3 3 (23.08%) Inclusion and Diversity
4 2 (15.38%) Azure
4 2 (15.38%) Microsoft 365
4 2 (15.38%) Issue Tracking
4 2 (15.38%) Computer Science
4 2 (15.38%) Windows
4 2 (15.38%) TCP/IP
4 2 (15.38%) VPN
4 2 (15.38%) Active Directory
5 1 (7.69%) Apple
5 1 (7.69%) Project Management
5 1 (7.69%) Service Delivery
5 1 (7.69%) Firewall
5 1 (7.69%) VMware
5 1 (7.69%) Asset Management
5 1 (7.69%) Incident Management
5 1 (7.69%) Degree
5 1 (7.69%) DNS
5 1 (7.69%) SLA
5 1 (7.69%) Cisco
5 1 (7.69%) Microsoft
5 1 (7.69%) CRM
5 1 (7.69%) VoIP

Help Desk Technician Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (7.69%) Microsoft Office
Cloud Services
1 2 (15.38%) Azure
1 2 (15.38%) Microsoft 365
2 1 (7.69%) Entra ID
Communications & Networking
1 2 (15.38%) TCP/IP
1 2 (15.38%) VPN
2 1 (7.69%) DHCP
2 1 (7.69%) DNS
2 1 (7.69%) Firewall
2 1 (7.69%) Network Security
2 1 (7.69%) Remote Desktop
2 1 (7.69%) VoIP
General
1 10 (76.92%) Social Skills
2 6 (46.15%) Organisational Skills
3 3 (23.08%) Inclusion and Diversity
4 1 (7.69%) Agriculture
Miscellaneous
1 6 (46.15%) Self-Motivation
Operating Systems
1 2 (15.38%) Windows
2 1 (7.69%) Windows 7
2 1 (7.69%) Windows Server
Processes & Methodologies
1 10 (76.92%) Customer Service
2 3 (23.08%) Collaborative Working
2 3 (23.08%) Problem-Solving
3 2 (15.38%) Computer Science
3 2 (15.38%) Issue Tracking
4 1 (7.69%) Asset Management
4 1 (7.69%) Break/Fix
4 1 (7.69%) Case Management
4 1 (7.69%) CRM
4 1 (7.69%) Escalation Management
4 1 (7.69%) Incident Management
4 1 (7.69%) ITIL
4 1 (7.69%) Mobile Device Management
4 1 (7.69%) Project Management
4 1 (7.69%) Service Delivery
Programming Languages
1 6 (46.15%) SQL
Qualifications
1 1 (7.69%) Degree
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 2 (15.38%) Active Directory
2 1 (7.69%) Hyper-V
2 1 (7.69%) VMware Infrastructure
Systems Management
1 1 (7.69%) Microsoft Intune
Vendors
1 1 (7.69%) Apple
1 1 (7.69%) Cisco
1 1 (7.69%) Microsoft
1 1 (7.69%) VMware