Service Management Jobs in the North of England

Service Management
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 108 149 128
Rank change year-on-year +41 -21 +27
Permanent jobs citing Service Management 422 422 483
As % of all permanent jobs advertised in the North of England 2.41% 2.45% 2.69%
As % of the Processes & Methodologies category 2.89% 2.53% 2.87%
Number of salaries quoted 297 247 353
10th Percentile £25,500 £24,775 £23,550
25th Percentile £32,500 £31,250 £28,500
Median annual salary (50th Percentile) £44,274 £45,000 £44,500
Median % change year-on-year -1.61% +1.12% -1.11%
75th Percentile £65,000 £61,650 £55,668
90th Percentile £68,750 £71,750 £63,750
England median annual salary £50,307 £53,500 £52,000
% change year-on-year -5.97% +2.88% +4.00%

All Process and Methodology Skills
North of England

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,596 16,661 16,858
As % of all permanent jobs advertised in the North of England 83.43% 96.88% 93.91%
Number of salaries quoted 11,211 7,954 10,621
10th Percentile £27,500 £31,250 £29,000
25th Percentile £37,000 £40,000 £38,386
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +5.26%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £80,000 £82,500 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the North of England

Job postings citing Service Management as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Management in the North of England

Service Management
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Management in the North of England.

Salary trend for Service Management in the North of England

Service Management
Salary Histogram in the North of England

Salary distribution for jobs citing Service Management in the North of England over the 6 months to 10 May 2024.

Salary histogram for Service Management in the North of England

Service Management
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North of England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +36 207 £45,000 -5.26% 42
Yorkshire +47 158 £44,637 -9.37% 27
North East 0 57 £42,407 +16.18% 16
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (3.55%) Microsoft Exchange
2 10 (2.37%) SharePoint
3 6 (1.42%) Confluence
3 6 (1.42%) SAS
4 3 (0.71%) IIS
5 1 (0.24%) Apache
5 1 (0.24%) Exchange Server 2013
5 1 (0.24%) Skype for Business
5 1 (0.24%) WebSphere
Applications
1 37 (8.77%) Microsoft Office
2 13 (3.08%) Microsoft Excel
3 5 (1.18%) Microsoft PowerPoint
3 5 (1.18%) MS Visio
4 3 (0.71%) Chatbot
5 1 (0.24%) Microsoft Project
5 1 (0.24%) Spreadsheet
Business Applications
1 11 (2.61%) Remedy ITSM
2 7 (1.66%) NEC Housing
3 2 (0.47%) NetSuite
4 1 (0.24%) Dynamics GP
Cloud Services
1 87 (20.62%) Azure
2 77 (18.25%) Microsoft 365
3 48 (11.37%) AWS
4 27 (6.40%) Entra ID
5 12 (2.84%) GCP
6 11 (2.61%) OpenShift
7 8 (1.90%) Google Workspace
7 8 (1.90%) Power Platform
8 7 (1.66%) Amazon CloudWatch
9 6 (1.42%) SaaS
10 5 (1.18%) Azure DevOps
10 5 (1.18%) Cloud Computing
10 5 (1.18%) PowerApps
11 4 (0.95%) Amazon GuardDuty
11 4 (0.95%) AWS CloudTrail
11 4 (0.95%) Dynamics 365
11 4 (0.95%) IaaS
11 4 (0.95%) PaaS
12 3 (0.71%) Amazon EC2
12 3 (0.71%) Amazon SQS
Communications & Networking
1 34 (8.06%) WAN
2 32 (7.58%) LAN
3 23 (5.45%) Firewall
4 20 (4.74%) WLAN
5 18 (4.27%) TCP/IP
5 18 (4.27%) VPN
6 14 (3.32%) DHCP
6 14 (3.32%) DNS
7 8 (1.90%) Wireless
8 7 (1.66%) Internet
9 6 (1.42%) Wi-Fi
10 5 (1.18%) Network Security
11 4 (0.95%) Software-Defined Networking
12 3 (0.71%) HTTPS
12 3 (0.71%) Intrusion Detection
12 3 (0.71%) SSL
13 2 (0.47%) Skype
13 2 (0.47%) VoIP
14 1 (0.24%) Remote Desktop
Database & Business Intelligence
1 11 (2.61%) MySQL
2 9 (2.13%) SQL Server
3 1 (0.24%) Amazon RDS
3 1 (0.24%) BusinessObjects
3 1 (0.24%) Data Mining
3 1 (0.24%) Oracle Database
3 1 (0.24%) Power BI
Development Applications
1 34 (8.06%) GitLab
2 21 (4.98%) Artifactory
3 11 (2.61%) IBM UrbanCode
3 11 (2.61%) JIRA
4 3 (0.71%) Git
4 3 (0.71%) Octopus Deploy
4 3 (0.71%) TeamCity
General
1 177 (41.94%) Social Skills
2 115 (27.25%) Finance
3 101 (23.93%) Public Sector
4 53 (12.56%) Presentation Skills
5 51 (12.09%) Analytical Skills
6 36 (8.53%) Billing
7 34 (8.06%) Inclusion and Diversity
7 34 (8.06%) Local Government
8 27 (6.40%) Law
9 18 (4.27%) Retail
10 16 (3.79%) Banking
10 16 (3.79%) Legal
11 13 (3.08%) Influencing Skills
12 11 (2.61%) Police
13 9 (2.13%) Manufacturing
14 6 (1.42%) Front Office
15 5 (1.18%) Organisational Skills
15 5 (1.18%) Telecoms
16 4 (0.95%) Agriculture
16 4 (0.95%) Military
Job Titles
1 72 (17.06%) Service Manager
2 66 (15.64%) Analyst
3 61 (14.45%) Senior
4 50 (11.85%) Infrastructure Engineer
4 50 (11.85%) IT Manager
5 38 (9.00%) Lead
6 37 (8.77%) IT Support
7 31 (7.35%) IT Services Manager
8 28 (6.64%) Audit Manager
8 28 (6.64%) IT Analyst
8 28 (6.64%) Support Analyst
9 26 (6.16%) Cloud Engineer
10 24 (5.69%) Senior Infrastructure Engineer
11 23 (5.45%) Team Leader
12 22 (5.21%) Senior Manager
13 21 (4.98%) Architect
13 21 (4.98%) Cloud Infrastructure Engineer
13 21 (4.98%) Senior Cloud Engineer
13 21 (4.98%) Service Analyst
13 21 (4.98%) Support Engineer
Libraries, Frameworks & Software Standards
1 6 (1.42%) AngularJS
1 6 (1.42%) CSS
1 6 (1.42%) HTML
1 6 (1.42%) Twitter Bootstrap
1 6 (1.42%) Web Services
2 3 (0.71%) .NET
2 3 (0.71%) .NET Framework
2 3 (0.71%) RabbitMQ
3 1 (0.24%) JSON
3 1 (0.24%) Middleware
3 1 (0.24%) XML
Miscellaneous
1 33 (7.82%) Public Cloud
2 27 (6.40%) Housing Association
2 27 (6.40%) NHS
3 21 (4.98%) Hybrid Cloud
4 20 (4.74%) Management Information System
5 14 (3.32%) Data Centre
5 14 (3.32%) Self-Motivation
6 10 (2.37%) CMDB
6 10 (2.37%) Private Cloud
7 8 (1.90%) PMI
8 7 (1.66%) Product Ownership
9 6 (1.42%) Cloud Native
9 6 (1.42%) IoT
9 6 (1.42%) Legacy Systems
10 4 (0.95%) Enterprise Software
10 4 (0.95%) Life Science
11 3 (0.71%) CCTV
11 3 (0.71%) Mainframe
11 3 (0.71%) Robotics
12 2 (0.47%) Thin Client
Operating Systems
1 99 (23.46%) Windows
2 44 (10.43%) Linux
3 29 (6.87%) Windows 10
4 28 (6.64%) Windows Server
5 21 (4.98%) Apple iOS
6 20 (4.74%) Android
7 7 (1.66%) Windows 7
8 6 (1.42%) Windows Server 2008
9 4 (0.95%) Mac OS
10 3 (0.71%) Amazon Linux
10 3 (0.71%) Windows Server 2012
11 2 (0.47%) Unix
12 1 (0.24%) Windows Server 2019
Processes & Methodologies
1 251 (59.48%) ITIL
2 165 (39.10%) ITSM
3 115 (27.25%) Coaching
4 107 (25.36%) Service Delivery
5 105 (24.88%) Mentoring
6 93 (22.04%) Problem-Solving
7 92 (21.80%) Customer Service
8 79 (18.72%) Change Management
9 69 (16.35%) Problem Management
10 68 (16.11%) Continuous Improvement
11 61 (14.45%) Infrastructure Engineering
12 57 (13.51%) Infrastructure as Code
13 50 (11.85%) Incident Management
14 46 (10.90%) Stakeholder Management
15 41 (9.72%) DevOps
16 38 (9.00%) Cybersecurity
16 38 (9.00%) Project Management
17 36 (8.53%) Agile
17 36 (8.53%) People Management
18 34 (8.06%) Migration
Programming Languages
1 39 (9.24%) SQL
2 11 (2.61%) Groovy
3 9 (2.13%) Swift
4 8 (1.90%) Bash
4 8 (1.90%) PowerShell
5 4 (0.95%) Python
6 3 (0.71%) C#
6 3 (0.71%) T-SQL
7 1 (0.24%) JavaScript
Qualifications
1 37 (8.77%) Security Cleared
2 33 (7.82%) Degree
3 28 (6.64%) ACCA
4 24 (5.69%) SC Cleared
5 12 (2.84%) Microsoft Certification
6 11 (2.61%) ITIL Certification
7 10 (2.37%) PMI Certification
8 5 (1.18%) Computer Science Degree
8 5 (1.18%) DBS Check
9 4 (0.95%) AWS Certification
9 4 (0.95%) HNC
9 4 (0.95%) HND
9 4 (0.95%) Master's Degree
10 3 (0.71%) Azure Certification
10 3 (0.71%) CCNA
10 3 (0.71%) Cisco Certification
10 3 (0.71%) CompTIA Security+
10 3 (0.71%) ITIL Foundation Certificate
11 2 (0.47%) OSCP
11 2 (0.47%) PMP
Quality Assurance & Compliance
1 53 (12.56%) SLA
2 28 (6.64%) GAAP
3 27 (6.40%) IFRS
4 23 (5.45%) ISO/IEC 27001
5 15 (3.55%) Cyber Essentials
6 14 (3.32%) NIST
7 9 (2.13%) COBIT
7 9 (2.13%) QA
8 8 (1.90%) Accessibility
8 8 (1.90%) GDPR
9 5 (1.18%) PCI DSS
10 4 (0.95%) ISO 14001
10 4 (0.95%) ISO 22301
10 4 (0.95%) ISO 9001
10 4 (0.95%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 2 (0.47%) PMO
12 1 (0.24%) Cyber Essentials PLUS
12 1 (0.24%) FISMA
12 1 (0.24%) HIPAA
12 1 (0.24%) ISO/IEC 20000
System Software
1 74 (17.54%) Active Directory
2 14 (3.32%) VMware Infrastructure
3 7 (1.66%) IAG
4 3 (0.71%) VMware ESXi
5 2 (0.47%) Terminal Services
Systems Management
1 48 (11.37%) Terraform
2 32 (7.58%) Ansible
3 19 (4.50%) SCCM
4 15 (3.55%) Microsoft Intune
5 11 (2.61%) Progress Chef
6 9 (2.13%) OpenView
7 5 (1.18%) Systems Management Server (SMS)
8 4 (0.95%) Autotask
9 3 (0.71%) Grafana
10 2 (0.47%) CSIRT
10 2 (0.47%) Single Sign-On
11 1 (0.24%) FortiGate
11 1 (0.24%) Jamf Pro
11 1 (0.24%) vCenter Server
Vendors
1 110 (26.07%) Microsoft
2 46 (10.90%) ServiceNow
3 28 (6.64%) CA
4 22 (5.21%) VMware
5 18 (4.27%) Citrix
6 17 (4.03%) Google
7 16 (3.79%) BMC
8 11 (2.61%) IBM
8 11 (2.61%) Remedy
9 9 (2.13%) HP
10 7 (1.66%) NEC
11 5 (1.18%) Dynatrace
11 5 (1.18%) Rapid7
11 5 (1.18%) SAP
12 4 (0.95%) Adobe
12 4 (0.95%) Cisco
12 4 (0.95%) Computacenter
12 4 (0.95%) Datto
12 4 (0.95%) SolarWinds
13 3 (0.71%) Splunk