Service Desk Engineer Job Trends in the North of England

Service Desk Engineer
England > North of England

The median Service Desk Engineer salary in the North of England is £26,000 per year, according to job vacancies posted during the 6 months leading to 12 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 257 259 275
Rank change year-on-year +2 +16 +122
Permanent jobs requiring a Service Desk Engineer 5 15 14
As % of all permanent jobs in the North of England 0.047% 0.17% 0.16%
As % of the Job Titles category 0.053% 0.18% 0.17%
Number of salaries quoted 5 15 12
10th Percentile - £23,500 £22,738
25th Percentile £24,375 £24,500 £27,125
Median annual salary (50th Percentile) £26,000 £30,000 £33,750
Median % change year-on-year -13.33% -11.11% +12.50%
75th Percentile - £40,625 £42,500
90th Percentile £26,225 £50,000 £48,125
England median annual salary £31,250 £32,500 £31,000
% change year-on-year -3.85% +4.84% -5.34%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 9,424 8,550 8,203
% of permanent jobs with a recognized job title 88.56% 94.06% 95.77%
Number of salaries quoted 5,469 4,023 6,549
10th Percentile £28,000 £31,250 £28,500
25th Percentile £32,500 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £50,055 £50,000
Median % change year-on-year -0.11% +0.11% -4.76%
75th Percentile £66,483 £67,500 £67,070
90th Percentile £81,713 £80,000 £80,435
England median annual salary £55,000 £60,000 £57,965
% change year-on-year -8.33% +3.51% -5.75%

Service Desk Engineer
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Engineer' in the job title relative to all permanent IT jobs advertised in the North of England.

Service Desk Engineer job vacancy trend in the North of England

Service Desk Engineer
Salary Trend in the North of England

Salary distribution trend for Service Desk Engineer job vacancies in the North of England.

Salary distribution trend for Service Desk Engineer job vacancies in the North of England

Service Desk Engineer
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the North of England region over the 6 months to 12 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +31 4 £25,188 -28.04% 6
Yorkshire -17 1 £26,250 +5.00% 2
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 23 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 12 January 2026, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Service Desk Engineer in the job title.

1 5 (100.00%) Azure
2 4 (80.00%) Customer Service
2 4 (80.00%) DBS Check
3 3 (60.00%) Active Directory
3 3 (60.00%) Microsoft
3 3 (60.00%) Microsoft 365
4 2 (40.00%) Cisco
4 2 (40.00%) Citrix
4 2 (40.00%) Data Protection
4 2 (40.00%) Degree
4 2 (40.00%) ITIL
4 2 (40.00%) Jamf Pro
4 2 (40.00%) LAN
4 2 (40.00%) Line Management
4 2 (40.00%) Meraki
4 2 (40.00%) Microsoft Intune
4 2 (40.00%) SmoothWall
4 2 (40.00%) WAN
4 2 (40.00%) Windows
5 1 (20.00%) A+ Certification
5 1 (20.00%) Cybersecurity
5 1 (20.00%) Entra ID
5 1 (20.00%) Microsoft Exchange

Service Desk Engineer Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (20.00%) Microsoft Exchange
Cloud Services
1 5 (100.00%) Azure
2 3 (60.00%) Microsoft 365
3 1 (20.00%) Entra ID
Communications & Networking
1 2 (40.00%) LAN
1 2 (40.00%) WAN
General
1 3 (60.00%) Social Skills
2 2 (40.00%) Finance
2 2 (40.00%) Inclusion and Diversity
2 2 (40.00%) Organisational Skills
Miscellaneous
1 2 (40.00%) Social Media
Operating Systems
1 2 (40.00%) Windows
Processes & Methodologies
1 4 (80.00%) Customer Service
2 2 (40.00%) Data Protection
2 2 (40.00%) ITIL
2 2 (40.00%) Line Management
3 1 (20.00%) Cybersecurity
Qualifications
1 4 (80.00%) DBS Check
2 2 (40.00%) Degree
3 1 (20.00%) A+ Certification
System Software
1 3 (60.00%) Active Directory
Systems Management
1 2 (40.00%) Jamf Pro
1 2 (40.00%) Microsoft Intune
1 2 (40.00%) SmoothWall
Vendors
1 3 (60.00%) Microsoft
2 2 (40.00%) Cisco
2 2 (40.00%) Citrix
2 2 (40.00%) Meraki