Period
to 22 February 2019

The median annual salary for a 3rd Line Support Engineer was £32,500 in advertised job vacancies in the North West during the 6 months to 22 February 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
England > North West
6 months to
22 Feb 2019
Same period 2018 Same period 2017
Rank 293 299 337
Rank change year-on-year +6 +38 -39
Permanent jobs requiring a 3rd Line Support Engineer 44 70 34
As % of all permanent IT jobs advertised in the North West 0.43% 0.55% 0.27%
As % of the Job Titles category 0.44% 0.56% 0.28%
Number of salaries quoted 35 67 32
North West median annual salary £32,500 £35,000 £31,500
Median salary % change year-on-year -7.14% +11.11% -8.70%
10th Percentile £27,150 £28,000 £26,750
90th Percentile £43,700 £44,500 £34,425
England median annual salary £37,500 £37,500 £35,000
% change year-on-year - +7.14% -6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 9,970 12,402 11,960
% of permanent IT jobs with a recognized job title 96.58% 96.91% 96.65%
Number of salaries quoted 8,093 10,008 10,041
North West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,000 £26,250 £25,000
90th Percentile £70,000 £65,000 £61,250
England median annual salary £51,500 £50,000 £47,500
% change year-on-year +3.00% +5.26% -

3rd Line Support Engineer
Job Vacancy Trend in the North West

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for 3rd Line Support Engineer in the North West

3rd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the North West.

Salary trend for 3rd Line Support Engineer in the North West

3rd Line Support Engineer
Salary Histogram in the North West

The salary distribution of IT jobs citing 3rd Line Support Engineer in the North West over the 6 months to 22 February 2019.

Salary histogram for 3rd Line Support Engineer in the North West

3rd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the North West region over the 6 months to 22 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -11 22 £35,000 -6.67% 1
Cheshire +49 11 £32,500 -4.41% 2
Lancashire +18 8 £29,750 +4.39%
Merseyside +9 3 - -
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 22 February 2019, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring 3rd Line Support Engineer in the job title.

1 32 (72.73%) Active Directory
2 29 (65.91%) Windows
3 26 (59.09%) VMware
4 21 (47.73%) Microsoft
4 21 (47.73%) Windows Server
5 17 (38.64%) Office 365
6 16 (36.36%) Cisco
6 16 (36.36%) Windows Server 2012
7 15 (34.09%) Windows 10
7 15 (34.09%) DNS
7 15 (34.09%) Windows Server 2008
8 14 (31.82%) Windows 7
8 14 (31.82%) Microsoft Certification
9 13 (29.55%) TCP/IP
9 13 (29.55%) VMware Infrastructure
10 11 (25.00%) Hyper-V
11 10 (22.73%) MCSE
11 10 (22.73%) SQL
11 10 (22.73%) Firewall
12 9 (20.45%) SQL Server
12 9 (20.45%) LAN
12 9 (20.45%) WAN
12 9 (20.45%) Microsoft Azure
12 9 (20.45%) PowerShell
13 8 (18.18%) DHCP
13 8 (18.18%) CCNA
13 8 (18.18%) Cisco Certification
14 7 (15.91%) Citrix
14 7 (15.91%) ITIL
14 7 (15.91%) SharePoint

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (15.91%) SharePoint
2 6 (13.64%) MS Exchange
3 3 (6.82%) IIS
3 3 (6.82%) SharePoint 2013
4 2 (4.55%) BizTalk Server
Applications
1 3 (6.82%) Microsoft Office
2 2 (4.55%) AutoCAD
Business Applications
1 2 (4.55%) Dynamics CRM
Cloud Services
1 17 (38.64%) Office 365
2 9 (20.45%) Microsoft Azure
3 2 (4.55%) Cloud Computing
3 2 (4.55%) Google Drive
4 1 (2.27%) IaaS
Communications & Networking
1 15 (34.09%) DNS
2 13 (29.55%) TCP/IP
3 10 (22.73%) Firewall
4 9 (20.45%) LAN
4 9 (20.45%) WAN
5 8 (18.18%) DHCP
6 6 (13.64%) SAN
7 5 (11.36%) VLAN
8 4 (9.09%) IP Telephony
8 4 (9.09%) Remote Desktop
9 3 (6.82%) NetScaler
9 3 (6.82%) VPN
9 3 (6.82%) Wireless
10 1 (2.27%) Cisco ASA
10 1 (2.27%) VoIP
10 1 (2.27%) Wi-Fi
Database & Business Intelligence
1 9 (20.45%) SQL Server
2 1 (2.27%) SQL Server 2008
2 1 (2.27%) SQL Server 2012
2 1 (2.27%) SQL Server 2016
General
1 4 (9.09%) Finance
2 3 (6.82%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (6.82%) Web Services
2 2 (4.55%) MSMQ
Miscellaneous
1 7 (15.91%) Driving Licence
2 4 (9.09%) Self-Motivation
3 3 (6.82%) Data Centre
3 3 (6.82%) Video Conferencing
4 2 (4.55%) Replication
5 1 (2.27%) EMC VNX
Operating Systems
1 29 (65.91%) Windows
2 21 (47.73%) Windows Server
3 16 (36.36%) Windows Server 2012
4 15 (34.09%) Windows 10
4 15 (34.09%) Windows Server 2008
5 14 (31.82%) Windows 7
6 3 (6.82%) Windows 2000 Server
7 2 (4.55%) Windows 8
7 2 (4.55%) Windows Server 2003
8 1 (2.27%) Android
8 1 (2.27%) Linux
8 1 (2.27%) Windows Embedded Compact
8 1 (2.27%) Windows Mobile
Processes & Methodologies
1 7 (15.91%) Infrastructure Engineering
1 7 (15.91%) ITIL
1 7 (15.91%) Service Delivery
2 4 (9.09%) Migration
3 3 (6.82%) Data Protection
3 3 (6.82%) Data Security
3 3 (6.82%) Network Management
3 3 (6.82%) Problem-Solving
3 3 (6.82%) Process Management
3 3 (6.82%) Project Management
3 3 (6.82%) Root Cause Analysis
3 3 (6.82%) Server Patching
4 2 (4.55%) CRM
4 2 (4.55%) High Availability
4 2 (4.55%) Incident Management
4 2 (4.55%) Infrastructure Management
4 2 (4.55%) ITIL V3
4 2 (4.55%) Load Balancing
5 1 (2.27%) Mobile Device Management
5 1 (2.27%) Validation
Programming Languages
1 10 (22.73%) SQL
2 9 (20.45%) PowerShell
3 4 (9.09%) T-SQL
4 2 (4.55%) VB
Qualifications
1 14 (31.82%) Microsoft Certification
2 10 (22.73%) MCSE
3 8 (18.18%) CCNA
3 8 (18.18%) Cisco Certification
4 4 (9.09%) MCITP
4 4 (9.09%) VMware Certified Professional (VCP)
5 3 (6.82%) MCP
5 3 (6.82%) MCSA
6 2 (4.55%) CCNP
6 2 (4.55%) ITIL Certification
7 1 (2.27%) MCTS
Quality Assurance & Compliance
1 3 (6.82%) SLA
System Software
1 32 (72.73%) Active Directory
2 13 (29.55%) VMware Infrastructure
3 11 (25.00%) Hyper-V
4 7 (15.91%) vSphere
5 5 (11.36%) VMware ESXi
5 5 (11.36%) XenApp
6 3 (6.82%) Terminal Services
6 3 (6.82%) Virtual Machines
7 1 (2.27%) Virtual Servers
7 1 (2.27%) VMware Server
7 1 (2.27%) XenDesktop
7 1 (2.27%) XenServer
Systems Management
1 2 (4.55%) Backup Exec
1 2 (4.55%) FortiGate
1 2 (4.55%) Nagios
2 1 (2.27%) MobiControl
2 1 (2.27%) SCCM
2 1 (2.27%) XenMobile
Vendors
1 26 (59.09%) VMware
2 21 (47.73%) Microsoft
3 16 (36.36%) Cisco
4 7 (15.91%) Citrix
4 7 (15.91%) Veeam
5 5 (11.36%) HP
5 5 (11.36%) WatchGuard
6 4 (9.09%) Google
6 4 (9.09%) Ivanti
6 4 (9.09%) NETGEAR
6 4 (9.09%) SonicWALL
7 2 (4.55%) F5
7 2 (4.55%) McAfee
7 2 (4.55%) SolarWinds
7 2 (4.55%) Veritas
8 1 (2.27%) EMC
8 1 (2.27%) Meraki
8 1 (2.27%) Mitel
8 1 (2.27%) Palo Alto
8 1 (2.27%) SOTI