The median annual salary for a 3rd Line Support Engineer was £30,000 in advertised job vacancies in the North West during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
England / North West
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 252 210 226
Rank change year-on-year -42 +16  
Permanent jobs requiring a 3rd Line Support Engineer 20 26 32
As % of all permanent IT jobs advertised in the North West 0.29% 0.47% 0.50%
As % of the Job Titles category 0.30% 0.48% 0.52%
Number of salaries quoted 15 24 20
Median salary £30,000 £32,500 £37,750
Median salary % change year-on-year -7.69% -13.90%  
90% offered a salary of more than £27,500 £26,000 £30,350
10% offered a salary of more than £37,500 £45,000 £42,500
UK excluding London median salary £35,000 £35,000 £37,500
% change year-on-year - -6.66%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 6647 5415 6191
As % of all permanent IT job vacancies advertised in the North West 96.61% 97.74% 96.89%
Number of salaries quoted 5440 4595 5048
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support Engineer
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured 3rd Line Support Engineer in the job title.

Job vacancy trend for 3rd Line Support Engineer in the North West

3rd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the North West.

Salary trend for 3rd Line Support Engineer in the North West

3rd Line Support Engineer
Salary Histogram in the North West

The salary distribution of IT jobs citing 3rd Line Support Engineer in the North West over the 3 months to 26 June 2017.

Salary histogram for 3rd Line Support Engineer in the North West

3rd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the North West region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -20 9 £30,000 -25.00% 4
Manchester -43 9 £28,000 -19.42% 1
Lancashire +5 1 £32,500 +22.64%
Merseyside -14 1 £32,500 -
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 26 June 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 3rd Line Support Engineer in the job title.

1 36 (92.31%) Windows
2 27 (69.23%) Windows Server
3 26 (66.67%) Microsoft
4 25 (64.10%) VMware
5 24 (61.54%) Active Directory
6 21 (53.85%) MS Exchange
7 19 (48.72%) Windows Server 2012
8 16 (41.03%) DNS
8 16 (41.03%) Windows Server 2008
9 15 (38.46%) Exchange Server 2010
10 12 (30.77%) SQL Server
10 12 (30.77%) SAN
11 11 (28.21%) Firewall
11 11 (28.21%) ITIL
11 11 (28.21%) Cisco
12 10 (25.64%) Citrix
12 10 (25.64%) Windows 7
12 10 (25.64%) Hyper-V
13 9 (23.08%) Cisco Certification
13 9 (23.08%) Windows 10
14 8 (20.51%) CCNA
14 8 (20.51%) Linux
15 7 (17.95%) Exchange Server 2013
15 7 (17.95%) XenApp
15 7 (17.95%) Veeam
15 7 (17.95%) PowerShell
16 6 (15.38%) Disaster Recovery
16 6 (15.38%) XenDesktop
16 6 (15.38%) VLAN
16 6 (15.38%) Manufacturing

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (53.85%) MS Exchange
2 15 (38.46%) Exchange Server 2010
3 7 (17.95%) Exchange Server 2013
4 1 (2.56%) IIS
4 1 (2.56%) Skype for Business
4 1 (2.56%) WebSphere
Applications
1 2 (5.13%) Microsoft Office
Cloud Services
1 3 (7.69%) Amazon AWS
1 3 (7.69%) Microsoft Azure
2 1 (2.56%) Office 365
Communications & Networking
1 16 (41.03%) DNS
2 12 (30.77%) SAN
3 11 (28.21%) Firewall
4 6 (15.38%) Remote Desktop
4 6 (15.38%) VLAN
4 6 (15.38%) VoIP
4 6 (15.38%) VPN
5 5 (12.82%) LAN
5 5 (12.82%) WAN
6 2 (5.13%) Cisco ASA
6 2 (5.13%) Cisco IOS
6 2 (5.13%) DHCP
6 2 (5.13%) Internet
6 2 (5.13%) Wireless
7 1 (2.56%) MPLS
7 1 (2.56%) NAS
7 1 (2.56%) Skype
7 1 (2.56%) TCP/IP
7 1 (2.56%) Unified Communications
7 1 (2.56%) Wi-Fi
Database & Business Intelligence
1 12 (30.77%) SQL Server
2 2 (5.13%) SQL Server 2008
2 2 (5.13%) SQL Server 2012
3 1 (2.56%) Oracle Database
General
1 6 (15.38%) Manufacturing
2 1 (2.56%) Finance
2 1 (2.56%) Retail
2 1 (2.56%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.13%) COM
Miscellaneous
1 4 (10.26%) Data Centre
2 1 (2.56%) Driving Licence
2 1 (2.56%) EMC VNX
2 1 (2.56%) iPad
2 1 (2.56%) Public Cloud
Operating Systems
1 36 (92.31%) Windows
2 27 (69.23%) Windows Server
3 19 (48.72%) Windows Server 2012
4 16 (41.03%) Windows Server 2008
5 10 (25.64%) Windows 7
6 9 (23.08%) Windows 10
7 8 (20.51%) Linux
8 2 (5.13%) Windows 8
8 2 (5.13%) Windows Server 2003
9 1 (2.56%) Android
9 1 (2.56%) Unix
9 1 (2.56%) Windows Embedded Compact
9 1 (2.56%) Windows Mobile
Processes & Methodologies
1 11 (28.21%) ITIL
2 6 (15.38%) Disaster Recovery
2 6 (15.38%) Presales
3 4 (10.26%) Server Building
4 3 (7.69%) Service Delivery
5 2 (5.13%) Virtual Environments
6 1 (2.56%) Change Management
6 1 (2.56%) Customer Requirements
6 1 (2.56%) DevOps
6 1 (2.56%) High Availability
6 1 (2.56%) Kalman Filter
6 1 (2.56%) Line Management
6 1 (2.56%) Mentoring
6 1 (2.56%) Mobile Device Management
6 1 (2.56%) Network Management
6 1 (2.56%) Patch Management
6 1 (2.56%) Project Management
6 1 (2.56%) Root Cause Analysis
6 1 (2.56%) Service Management
6 1 (2.56%) Stakeholder Management
Programming Languages
1 7 (17.95%) PowerShell
2 6 (15.38%) VBA
3 2 (5.13%) SQL
Qualifications
1 9 (23.08%) Cisco Certification
2 8 (20.51%) CCNA
3 4 (10.26%) Microsoft Certification
4 2 (5.13%) MCITP
4 2 (5.13%) MCP
4 2 (5.13%) MCSE
5 1 (2.56%) CCNP
5 1 (2.56%) ITIL Certification
5 1 (2.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (5.13%) SLA
System Software
1 24 (61.54%) Active Directory
2 10 (25.64%) Hyper-V
3 7 (17.95%) XenApp
4 6 (15.38%) Terminal Services
4 6 (15.38%) XenDesktop
5 4 (10.26%) VMware Infrastructure
6 2 (5.13%) vSphere
7 1 (2.56%) Virtual Servers
Systems Management
1 2 (5.13%) Backup Exec
2 1 (2.56%) MobiControl
Vendors
1 26 (66.67%) Microsoft
2 25 (64.10%) VMware
3 11 (28.21%) Cisco
4 10 (25.64%) Citrix
5 7 (17.95%) Veeam
6 3 (7.69%) EMC
6 3 (7.69%) Kaspersky
6 3 (7.69%) Sophos
7 2 (5.13%) Avaya
7 2 (5.13%) IBM
7 2 (5.13%) Juniper
8 1 (2.56%) 3Com
8 1 (2.56%) CheckPoint
8 1 (2.56%) Draytek
8 1 (2.56%) HP
8 1 (2.56%) Meraki
8 1 (2.56%) Motorola
8 1 (2.56%) Oracle
8 1 (2.56%) Red Hat
8 1 (2.56%) Symantec
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