Period
to 18 January 2018

The median annual salary for an IT Support Engineer was £24,000 in advertised job vacancies in the North West during the 6 months to 18 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > North West
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 290 272 282
Rank change year-on-year -18 +10 +51
Permanent jobs requiring an IT Support Engineer 73 89 68
As % of all permanent IT jobs advertised in the North West 0.57% 0.72% 0.56%
As % of the Job Titles category 0.59% 0.75% 0.59%
Number of salaries quoted 58 81 64
North West median annual salary £24,000 £24,500 £22,650
Median salary % change year-on-year -2.04% +8.17% -3.62%
10th Percentile £19,500 £18,750 £18,825
90th Percentile £33,750 £33,750 £33,750
England median annual salary £27,500 £26,000 £25,000
% change year-on-year +5.77% +4.00% -6.10%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 12,292 11,928 11,602
% of permanent IT jobs with a recognized job title 96.58% 96.70% 96.31%
Number of salaries quoted 9,825 10,063 9,694
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +5.26%
10th Percentile £26,000 £25,000 £23,000
90th Percentile £65,000 £61,250 £57,535
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support Engineer
Job Vacancy Trend in the North West

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for IT Support Engineer in the North West

IT Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in the North West.

Salary trend for IT Support Engineer in the North West

IT Support Engineer
Salary Histogram in the North West

The salary distribution of IT jobs citing IT Support Engineer in the North West over the 6 months to 18 January 2018.

Salary histogram for IT Support Engineer in the North West

IT Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the North West region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +5 41 £28,000 +7.69% 17
Cheshire -47 25 £22,000 +12.82% 9
Merseyside +27 3 £25,500 -7.27% 2
Lancashire +10 3 £19,000 - 3
Cumbria -7 1 £25,250 -11.40% 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 18 January 2018, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support Engineer in the job title.

1 68 (93.15%) Windows
2 38 (52.05%) Active Directory
3 36 (49.32%) Office 365
4 32 (43.84%) Microsoft
5 27 (36.99%) Windows Server 2012
5 27 (36.99%) Windows Server
6 26 (35.62%) Windows Server 2008
6 26 (35.62%) Hyper-V
6 26 (35.62%) Microsoft Certification
6 26 (35.62%) MCSE
6 26 (35.62%) MS Exchange
7 23 (31.51%) Microsoft Office
8 22 (30.14%) DNS
8 22 (30.14%) VMware
9 20 (27.40%) DHCP
10 19 (26.03%) Windows 7
11 17 (23.29%) Exchange Server 2010
11 17 (23.29%) Driving Licence
12 16 (21.92%) SAN
13 14 (19.18%) Firewall
13 14 (19.18%) Mentoring
14 13 (17.81%) VMware Infrastructure
15 12 (16.44%) Degree
15 12 (16.44%) Fat Client
15 12 (16.44%) Intel
15 12 (16.44%) Thin Client
15 12 (16.44%) TCP/IP
15 12 (16.44%) ITIL
15 12 (16.44%) MCP
15 12 (16.44%) MCSA

IT Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (35.62%) MS Exchange
2 17 (23.29%) Exchange Server 2010
3 12 (16.44%) Exchange Server 2013
4 8 (10.96%) SharePoint
5 3 (4.11%) SharePoint 2013
6 2 (2.74%) WordPress
7 1 (1.37%) Skype for Business
Applications
1 23 (31.51%) Microsoft Office
2 1 (1.37%) Microsoft Excel
Business Applications
1 1 (1.37%) Pegasus Opera
Cloud Services
1 36 (49.32%) Office 365
2 3 (4.11%) Microsoft Azure
3 2 (2.74%) Amazon AWS
3 2 (2.74%) Cloud Computing
3 2 (2.74%) GitHub
3 2 (2.74%) Mimecast
4 1 (1.37%) Basecamp
4 1 (1.37%) G Suite
Communications & Networking
1 22 (30.14%) DNS
2 20 (27.40%) DHCP
3 16 (21.92%) SAN
4 14 (19.18%) Firewall
5 12 (16.44%) TCP/IP
6 9 (12.33%) WAN
7 8 (10.96%) LAN
7 8 (10.96%) VPN
8 6 (8.22%) VoIP
9 5 (6.85%) VLAN
9 5 (6.85%) Wi-Fi
10 4 (5.48%) Wireless
11 2 (2.74%) ADSL
12 1 (1.37%) 802.11
12 1 (1.37%) Broadband
12 1 (1.37%) IPv4
12 1 (1.37%) IPv6
12 1 (1.37%) Network Security
12 1 (1.37%) SMTP
12 1 (1.37%) VDSL
Database & Business Intelligence
1 3 (4.11%) SQL Server
2 1 (1.37%) SQL Server Integration Services
2 1 (1.37%) SQL Server Reporting Services
Development Applications
1 5 (6.85%) JIRA
2 2 (2.74%) Git (software)
2 2 (2.74%) TeamCity
3 1 (1.37%) Bugzilla
3 1 (1.37%) Jenkins
General
1 4 (5.48%) Telecoms
2 2 (2.74%) Dutch Language
2 2 (2.74%) German Language
Libraries, Frameworks & Software Standards
1 3 (4.11%) Web Services
2 2 (2.74%) COM
2 2 (2.74%) CSS
2 2 (2.74%) HTML
2 2 (2.74%) jQuery
3 1 (1.37%) 802.1X
Miscellaneous
1 17 (23.29%) Driving Licence
2 12 (16.44%) Fat Client
2 12 (16.44%) Thin Client
3 2 (2.74%) Data Centre
3 2 (2.74%) Hybrid Cloud
4 1 (1.37%) Analytical Skills
4 1 (1.37%) Computer Science
4 1 (1.37%) iPad
4 1 (1.37%) iPhone
4 1 (1.37%) Tandem
Operating Systems
1 68 (93.15%) Windows
2 27 (36.99%) Windows Server
2 27 (36.99%) Windows Server 2012
3 26 (35.62%) Windows Server 2008
4 19 (26.03%) Windows 7
5 12 (16.44%) Windows 8
6 10 (13.70%) Mac OS X
7 9 (12.33%) Linux
8 8 (10.96%) Windows 10
9 3 (4.11%) Unix
9 3 (4.11%) Windows Server 2003
10 2 (2.74%) Mac OS
10 2 (2.74%) Red Hat Enterprise Linux
11 1 (1.37%) AIX
11 1 (1.37%) Android
11 1 (1.37%) Windows Phone
11 1 (1.37%) Windows XP
Processes & Methodologies
1 14 (19.18%) Mentoring
2 12 (16.44%) ITIL
3 11 (15.07%) Time Management
4 5 (6.85%) Server Building
4 5 (6.85%) Service Management
5 4 (5.48%) Problem Management
6 3 (4.11%) Application Packaging
6 3 (4.11%) Coaching
6 3 (4.11%) Knowledge Management
7 2 (2.74%) Disaster Recovery
7 2 (2.74%) Document Management
7 2 (2.74%) Hardware Maintenance
7 2 (2.74%) IT Strategy
7 2 (2.74%) Migration
7 2 (2.74%) Virtual Environments
8 1 (1.37%) Business Continuity
8 1 (1.37%) Change Management
8 1 (1.37%) Data Security
8 1 (1.37%) Stakeholder Management
8 1 (1.37%) Validation
Programming Languages
1 7 (9.59%) SQL
2 4 (5.48%) PowerShell
3 3 (4.11%) VBScript
4 2 (2.74%) JavaScript
Qualifications
1 26 (35.62%) MCSE
1 26 (35.62%) Microsoft Certification
2 12 (16.44%) Degree
2 12 (16.44%) MCP
2 12 (16.44%) MCSA
3 11 (15.07%) Master's Degree
4 9 (12.33%) MCITP
5 3 (4.11%) MCTS
5 3 (4.11%) VMware Certified Professional (VCP)
6 2 (2.74%) MOS
6 2 (2.74%) RHCT
Quality Assurance & Compliance
1 8 (10.96%) SLA
2 2 (2.74%) PCI DSS
System Software
1 38 (52.05%) Active Directory
2 26 (35.62%) Hyper-V
3 13 (17.81%) VMware Infrastructure
4 6 (8.22%) vSphere
5 4 (5.48%) Terminal Services
5 4 (5.48%) XenApp
6 3 (4.11%) Virtual Machines
6 3 (4.11%) VMware ESXi
7 1 (1.37%) NFS
7 1 (1.37%) VMware Workstation
Systems Management
1 3 (4.11%) SCCM
2 2 (2.74%) WSUS
3 1 (1.37%) Backup Exec
3 1 (1.37%) HockeyApp
3 1 (1.37%) SCOM
3 1 (1.37%) Symantec Endpoint Protection
Vendors
1 32 (43.84%) Microsoft
2 22 (30.14%) VMware
3 12 (16.44%) Intel
4 11 (15.07%) Cisco
5 10 (13.70%) Dell
5 10 (13.70%) EqualLogic
6 9 (12.33%) Apple
7 8 (10.96%) Citrix
8 3 (4.11%) Veeam
9 2 (2.74%) Sage
10 1 (1.37%) Capita
10 1 (1.37%) Draytek
10 1 (1.37%) Fortinet
10 1 (1.37%) Google
10 1 (1.37%) HP
10 1 (1.37%) Juniper
10 1 (1.37%) McAfee
10 1 (1.37%) Pegasus
10 1 (1.37%) SonicWALL
10 1 (1.37%) Symantec