IT Support Engineer Jobs in the North West

IT Support Engineer
England > North West

The median IT Support Engineer salary in the North West is £26,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 194 231 278
Rank change year-on-year +37 +47 -74
Permanent jobs requiring an IT Support Engineer 96 71 63
As % of all permanent jobs advertised in the North West 0.99% 0.89% 0.67%
As % of the Job Titles category 1.04% 1.00% 0.70%
Number of salaries quoted 91 28 58
10th Percentile £22,489 £14,250 £21,250
25th Percentile £23,000 £27,250 £24,000
Median annual salary (50th Percentile) £26,000 £35,000 £27,500
Median % change year-on-year -25.71% +27.27% -
75th Percentile £31,000 £36,250 £35,813
90th Percentile £34,000 £41,375 £41,525
England median annual salary £30,000 £32,500 £30,000
% change year-on-year -7.69% +8.33% +3.45%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,192 7,102 9,035
% of permanent jobs with a recognized job title 94.80% 89.19% 96.01%
Number of salaries quoted 7,069 4,115 5,476
10th Percentile £27,250 £30,000 £28,625
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £81,800 £82,500
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

IT Support Engineer
Job Vacancy Trend in the North West

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for IT Support Engineer in the North West

IT Support Engineer
Salary Trend in the North West

3-month moving average salary quoted in jobs citing IT Support Engineer in the North West.

Salary trend for IT Support Engineer in the North West

IT Support Engineer
Salary Histogram in the North West

Salary distribution for jobs citing IT Support Engineer in the North West over the 6 months to 27 April 2024.

Salary histogram for IT Support Engineer in the North West

IT Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the North West region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +59 45 £28,750 -4.17% 1
Lancashire -3 24 £23,076 - 6
Cheshire -8 15 £27,000 +63.64% 2
Merseyside -8 9 £27,000 - 1
Cumbria -15 3 £32,000 -8.57% 5
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 27 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring IT Support Engineer in the job title.

1 57 (59.38%) Active Directory
2 53 (55.21%) Windows
3 50 (52.08%) Microsoft 365
4 45 (46.88%) Microsoft
5 44 (45.83%) Social Skills
6 30 (31.25%) Problem-Solving
7 21 (21.88%) Finance
8 20 (20.83%) Windows 10
9 19 (19.79%) Analytical Skills
10 18 (18.75%) Microsoft Office
11 16 (16.67%) Firewall
11 16 (16.67%) Azure
12 15 (15.63%) Customer Service
13 14 (14.58%) Organisational Skills
14 12 (12.50%) Wi-Fi
15 11 (11.46%) CRM
15 11 (11.46%) VMware
15 11 (11.46%) Retail
15 11 (11.46%) Windows Server
16 10 (10.42%) DBS Check
16 10 (10.42%) Microsoft Intune
16 10 (10.42%) VoIP
16 10 (10.42%) ITIL
16 10 (10.42%) SQL
16 10 (10.42%) DNS
16 10 (10.42%) EPoS
16 10 (10.42%) Sophos
17 9 (9.38%) Project Management
18 8 (8.33%) SQL Server
18 8 (8.33%) Microsoft Exchange

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (8.33%) Microsoft Exchange
1 8 (8.33%) SharePoint
2 2 (2.08%) Blackberry Enterprise Server
3 1 (1.04%) Site Server
3 1 (1.04%) WordPress
Applications
1 18 (18.75%) Microsoft Office
2 2 (2.08%) Microsoft Excel
2 2 (2.08%) Spreadsheet
Cloud Services
1 50 (52.08%) Microsoft 365
2 16 (16.67%) Azure
3 8 (8.33%) Entra ID
4 5 (5.21%) OneDrive
5 4 (4.17%) AWS
6 3 (3.13%) Cloud Computing
7 2 (2.08%) Amazon EC2
Communications & Networking
1 16 (16.67%) Firewall
2 12 (12.50%) Wi-Fi
3 10 (10.42%) DNS
3 10 (10.42%) VoIP
4 5 (5.21%) NAS
4 5 (5.21%) SAN
4 5 (5.21%) VLAN
4 5 (5.21%) VPN
5 4 (4.17%) Internet
5 4 (4.17%) Remote Desktop
5 4 (4.17%) Wireless
6 3 (3.13%) DHCP
6 3 (3.13%) Network Security
6 3 (3.13%) TCP/IP
7 1 (1.04%) LAN
7 1 (1.04%) Unified Communications
7 1 (1.04%) WAN
Database & Business Intelligence
1 8 (8.33%) SQL Server
2 2 (2.08%) Amazon RDS
3 1 (1.04%) MySQL
General
1 44 (45.83%) Social Skills
2 21 (21.88%) Finance
3 19 (19.79%) Analytical Skills
4 14 (14.58%) Organisational Skills
5 11 (11.46%) Retail
6 6 (6.25%) Manufacturing
7 4 (4.17%) Marketing
7 4 (4.17%) Telecoms
8 2 (2.08%) Documentation Skills
8 2 (2.08%) Electronics
8 2 (2.08%) Inclusion and Diversity
8 2 (2.08%) Military
8 2 (2.08%) Public Sector
9 1 (1.04%) Advertising
9 1 (1.04%) Financial Institution
9 1 (1.04%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (1.04%) EDI
Miscellaneous
1 10 (10.42%) EPoS
2 7 (7.29%) Driving Licence
3 4 (4.17%) Self-Motivation
4 2 (2.08%) CCTV
5 1 (1.04%) Enterprise Storage
5 1 (1.04%) Fat Client
5 1 (1.04%) Replication
5 1 (1.04%) Thin Client
5 1 (1.04%) Video Conferencing
Operating Systems
1 53 (55.21%) Windows
2 20 (20.83%) Windows 10
3 11 (11.46%) Windows Server
4 6 (6.25%) Linux
5 5 (5.21%) Mac OS
5 5 (5.21%) Windows Server 2012
6 4 (4.17%) Debian
7 3 (3.13%) Windows Server 2016
7 3 (3.13%) Windows Server 2019
8 2 (2.08%) Android
8 2 (2.08%) Apple iOS
8 2 (2.08%) VMS
Processes & Methodologies
1 30 (31.25%) Problem-Solving
2 15 (15.63%) Customer Service
3 11 (11.46%) CRM
4 10 (10.42%) ITIL
5 9 (9.38%) Project Management
6 7 (7.29%) Software Testing
7 6 (6.25%) Disaster Recovery
8 5 (5.21%) Antivirus Management
8 5 (5.21%) Email Filtering
8 5 (5.21%) Kalman Filter
8 5 (5.21%) Server Management
8 5 (5.21%) Storage Management
9 4 (4.17%) Biometrics
9 4 (4.17%) Customer-Centricity
9 4 (4.17%) Data Collection
9 4 (4.17%) Facial Recognition
9 4 (4.17%) Infrastructure Management
9 4 (4.17%) Stakeholder Management
9 4 (4.17%) WFM
10 3 (3.13%) Web Analytics
Programming Languages
1 10 (10.42%) SQL
2 6 (6.25%) PHP
3 1 (1.04%) PowerShell
Qualifications
1 10 (10.42%) DBS Check
2 2 (2.08%) Degree
2 2 (2.08%) ITIL Certification
2 2 (2.08%) Microsoft Certification
2 2 (2.08%) Security Cleared
3 1 (1.04%) CCNA
3 1 (1.04%) Cisco Certification
3 1 (1.04%) ITIL Foundation Certificate
3 1 (1.04%) MCP
Quality Assurance & Compliance
1 1 (1.04%) GDPR
1 1 (1.04%) ISO/IEC 27001
1 1 (1.04%) SLA
System Software
1 57 (59.38%) Active Directory
2 6 (6.25%) Hyper-V
2 6 (6.25%) VMware Infrastructure
3 4 (4.17%) VMware ESXi
4 3 (3.13%) vSphere
5 1 (1.04%) Terminal Server
Systems Management
1 10 (10.42%) Microsoft Intune
2 2 (2.08%) Grafana
2 2 (2.08%) Prometheus
2 2 (2.08%) SCCM
Vendors
1 45 (46.88%) Microsoft
2 11 (11.46%) VMware
3 10 (10.42%) Sophos
4 7 (7.29%) Cisco
4 7 (7.29%) ESET
5 3 (3.13%) Veeam
6 2 (2.08%) CA
6 2 (2.08%) ConnectWise
6 2 (2.08%) Datto
6 2 (2.08%) Dell
6 2 (2.08%) Draytek
6 2 (2.08%) HP
6 2 (2.08%) Ubiquiti
7 1 (1.04%) Citrix
7 1 (1.04%) SAP
7 1 (1.04%) SolarWinds