Period
to 19 September 2017

The table below provides summary statistics for permanent job vacancies advertised in the North West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 19 September 2017 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > North West
6 months to
19 Sep 2017
Same period 2016 Same period 2015
Rank 317 335 340
Rank change year-on-year +18 +5 +21
Permanent jobs citing ServiceNow 50 16 29
As % of all permanent IT jobs advertised in the North West 0.38% 0.14% 0.22%
As % of the Vendors category 0.81% 0.31% 0.50%
Number of salaries quoted 32 11 18
North West median annual salary £37,500 £32,500 £32,000
Median salary % change year-on-year +15.38% +1.56% -26.44%
10th Percentile £24,000 £28,500 £22,850
90th Percentile £54,305 £47,500 £122,500
England median annual salary £52,500 £50,000 £45,000
% change year-on-year +5.00% +11.11% -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the North West.

All Vendors
North West
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6163 5096 5820
As % of all permanent IT jobs advertised in the North West 46.64% 43.14% 44.46%
Number of salaries quoted 4793 4093 4653
North West median annual salary £40,000 £40,000 £40,000
10th Percentile £23,500 £24,300 £22,500
90th Percentile £65,000 £60,000 £58,746
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ServiceNow
Job Vacancy Trend in the North West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ServiceNow in the North West

ServiceNow
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the North West.

Salary trend for ServiceNow in the North West

ServiceNow
Salary Histogram in the North West

The salary distribution of IT jobs citing ServiceNow in the North West over the 6 months to 19 September 2017.

Salary histogram for ServiceNow in the North West

ServiceNow
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the North West region over the 6 months to 19 September 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -8 22 £45,000 +52.54% 1
Manchester -28 17 £37,500 +2.69% 1
Merseyside +11 10 £28,000 -
ServiceNow
England

For the 6 months to 19 September 2017, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for ServiceNow.

1 31 (62.00%) ITIL
2 17 (34.00%) ITSM
3 16 (32.00%) Service Management
4 14 (28.00%) Windows
4 14 (28.00%) Microsoft Excel
4 14 (28.00%) Oracle
5 13 (26.00%) Finance
5 13 (26.00%) Agile Software Development
6 11 (22.00%) SQL Server
6 11 (22.00%) Unix
7 10 (20.00%) MS Access
7 10 (20.00%) Configuration Management
7 10 (20.00%) Banking
7 10 (20.00%) Degree
8 9 (18.00%) ITIL V3
8 9 (18.00%) Risk Management
9 8 (16.00%) Middleware
9 8 (16.00%) Citrix
9 8 (16.00%) Web Services
9 8 (16.00%) SQL
9 8 (16.00%) JavaScript
9 8 (16.00%) Tableau
9 8 (16.00%) Data Extraction
9 8 (16.00%) Ganglia
9 8 (16.00%) Amazon AWS
9 8 (16.00%) OpenShift
9 8 (16.00%) SQL Server Management Studio (SSMS)
10 7 (14.00%) DevOps
10 7 (14.00%) Coaching
10 7 (14.00%) Computer Science

ServiceNow
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.00%) SharePoint
2 1 (2.00%) CICS
2 1 (2.00%) Exchange Server 2010
2 1 (2.00%) IIS
2 1 (2.00%) MS Exchange
2 1 (2.00%) Skype for Business
Applications
1 14 (28.00%) Microsoft Excel
2 4 (8.00%) Microsoft Office
2 4 (8.00%) Microsoft PowerPoint
3 1 (2.00%) MS Visio
Business Applications
1 7 (14.00%) Remedy ITSM
Cloud Services
1 8 (16.00%) Amazon AWS
1 8 (16.00%) OpenShift
2 2 (4.00%) IaaS
2 2 (4.00%) Office 365
2 2 (4.00%) PaaS
Communications & Networking
1 6 (12.00%) LDAP
2 1 (2.00%) ATM
2 1 (2.00%) Remote Desktop
2 1 (2.00%) SMS
2 1 (2.00%) TCP/IP
Database & Business Intelligence
1 11 (22.00%) SQL Server
2 10 (20.00%) MS Access
3 3 (6.00%) SQL Server Analysis Services
3 3 (6.00%) SQL Server Integration Services
3 3 (6.00%) SQL Server Reporting Services
4 1 (2.00%) DB2
4 1 (2.00%) NonStop SQL
Development Applications
1 8 (16.00%) SQL Server Management Studio (SSMS)
2 4 (8.00%) JIRA
2 4 (8.00%) Selenium
3 1 (2.00%) XPEDITER
General
1 13 (26.00%) Finance
2 10 (20.00%) Banking
3 3 (6.00%) Investment Banking
4 1 (2.00%) Automotive
4 1 (2.00%) Electronics
4 1 (2.00%) German Language
4 1 (2.00%) Law
4 1 (2.00%) Legal
4 1 (2.00%) Marketing
4 1 (2.00%) Retail
Job Titles
1 26 (52.00%) Analyst
2 7 (14.00%) Service Analyst
3 6 (12.00%) Banking Analyst
3 6 (12.00%) Data Analyst
3 6 (12.00%) Service Desk Analyst
3 6 (12.00%) Support Analyst
4 4 (8.00%) Developer
4 4 (8.00%) Infrastructure Analyst
4 4 (8.00%) Service Manager
4 4 (8.00%) ServiceNow Developer
4 4 (8.00%) Technical Support
5 3 (6.00%) Citrix Analyst
5 3 (6.00%) Citrix Support Analyst
5 3 (6.00%) Help Desk Analyst
5 3 (6.00%) Help Desk Support
5 3 (6.00%) Help Desk Support Analyst
5 3 (6.00%) Scrum Master
5 3 (6.00%) Service Desk Support
5 3 (6.00%) Service Desk Support Analyst
5 3 (6.00%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 8 (16.00%) Middleware
1 8 (16.00%) Web Services
2 6 (12.00%) Twitter Bootstrap
3 4 (8.00%) AngularJS
4 2 (4.00%) HTML
4 2 (4.00%) Velocity
4 2 (4.00%) XML
5 1 (2.00%) .NET
Miscellaneous
1 7 (14.00%) Computer Science
2 4 (8.00%) Management Information System
2 4 (8.00%) Web 2.0
3 3 (6.00%) CMDB
4 1 (2.00%) Analytical Skills
4 1 (2.00%) Data Centre
4 1 (2.00%) Fat Client
4 1 (2.00%) IBM Mainframe
4 1 (2.00%) iPad
4 1 (2.00%) Mainframe
4 1 (2.00%) Mobile Computing
4 1 (2.00%) Tandem
4 1 (2.00%) Thin Client
Operating Systems
1 14 (28.00%) Windows
2 11 (22.00%) Unix
3 4 (8.00%) Linux
4 3 (6.00%) Windows Server 2008
5 2 (4.00%) AIX
5 2 (4.00%) Solaris
5 2 (4.00%) Windows Server 2003
5 2 (4.00%) Windows Server 2012
6 1 (2.00%) Mac OS
6 1 (2.00%) Windows 10
6 1 (2.00%) Windows 7
6 1 (2.00%) Windows Server
Processes & Methodologies
1 31 (62.00%) ITIL
2 17 (34.00%) ITSM
3 16 (32.00%) Service Management
4 13 (26.00%) Agile Software Development
5 10 (20.00%) Configuration Management
6 9 (18.00%) ITIL V3
6 9 (18.00%) Risk Management
7 8 (16.00%) Data Extraction
8 7 (14.00%) Coaching
8 7 (14.00%) DevOps
8 7 (14.00%) Scrum
9 6 (12.00%) Continuous Delivery
9 6 (12.00%) Workflow
10 5 (10.00%) Change Management
10 5 (10.00%) Continuous Improvement
10 5 (10.00%) Project Management
10 5 (10.00%) SDLC
10 5 (10.00%) Test Automation
11 4 (8.00%) Service Delivery
11 4 (8.00%) Stakeholder Management
Programming Languages
1 8 (16.00%) JavaScript
1 8 (16.00%) SQL
2 6 (12.00%) Java
3 3 (6.00%) Perl
3 3 (6.00%) VB
3 3 (6.00%) VBScript
4 1 (2.00%) Assembly Language
4 1 (2.00%) COBOL
4 1 (2.00%) JCL
4 1 (2.00%) REXX
4 1 (2.00%) Shell Script
4 1 (2.00%) T-SQL
4 1 (2.00%) VB.NET
Qualifications
1 10 (20.00%) Degree
2 6 (12.00%) Computer Science Degree
3 2 (4.00%) DBS Check
3 2 (4.00%) ITIL Certification
4 1 (2.00%) MCP
4 1 (2.00%) MCSE
4 1 (2.00%) Microsoft Certification
Quality Assurance & Compliance
1 4 (8.00%) ISO/IEC 20000
1 4 (8.00%) QA
2 2 (4.00%) Sarbanes-Oxley
3 1 (2.00%) SLA
System Software
1 3 (6.00%) Active Directory
1 3 (6.00%) XenApp
2 1 (2.00%) Time Sharing Option
2 1 (2.00%) XenDesktop
Systems Management
1 8 (16.00%) Ganglia
2 3 (6.00%) Netcool
3 2 (4.00%) CA Wily
4 1 (2.00%) HP Quality Center
4 1 (2.00%) SafeCom
Vendors
1 14 (28.00%) Oracle
2 8 (16.00%) Citrix
2 8 (16.00%) Tableau
3 7 (14.00%) Microsoft
3 7 (14.00%) Remedy
4 6 (12.00%) BMC
4 6 (12.00%) Teradata
5 3 (6.00%) Cisco
5 3 (6.00%) VMware
6 2 (4.00%) AppDynamics
6 2 (4.00%) HP
6 2 (4.00%) Splunk
6 2 (4.00%) Twitter
7 1 (2.00%) Apple
7 1 (2.00%) CyberArk
7 1 (2.00%) IBM