ServiceNow Job Trends in the North West

ServiceNow
England > North West

The table below provides summary statistics for permanent job vacancies advertised in the North West requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 1 January 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 102 120 130
Rank change year-on-year +18 +10 +104
Permanent jobs citing ServiceNow 79 85 61
As % of all permanent jobs in the North West 1.28% 1.63% 1.57%
As % of the Vendors category 4.72% 4.55% 4.64%
Number of salaries quoted 24 39 52
10th Percentile £27,650 £40,750 £25,750
25th Percentile £28,938 £44,000 £30,063
Median annual salary (50th Percentile) £45,000 £50,000 £48,750
Median % change year-on-year -10.00% +2.56% +15.80%
75th Percentile £65,000 £69,057 £67,500
90th Percentile £70,625 £90,822 £82,548
England median annual salary £65,000 £56,500 £55,000
% change year-on-year +15.04% +2.73% +0.92%

All Vendors
North West

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services in the North West.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 1,674 1,870 1,316
As % of all permanent jobs advertised in the North West 27.16% 35.96% 33.87%
Number of salaries quoted 1,039 926 1,103
10th Percentile £25,087 £31,250 £26,250
25th Percentile £30,000 £40,000 £36,250
Median annual salary (50th Percentile) £45,000 £50,000 £50,000
Median % change year-on-year -10.00% - -
75th Percentile £62,500 £60,000 £67,500
90th Percentile £77,500 £77,500 £85,000
England median annual salary £51,500 £57,500 £55,000
% change year-on-year -10.43% +4.55% -4.35%

ServiceNow
Job Vacancy Trend in the North West

Historical trend showing the proportion of permanent IT job postings citing ServiceNow relative to all permanent IT jobs advertised in the North West.

ServiceNow job vacancy trend in the North West

ServiceNow
Salary Trend in the North West

Salary distribution trend for jobs in the North West citing ServiceNow.

Salary distribution trend for jobs in the North West citing ServiceNow

ServiceNow
Salary Histogram in the North West

Salary distribution for jobs citing ServiceNow in the North West over the 6 months to 1 January 2026.

Salary histogram for ServiceNow in the North West

ServiceNow
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the North West region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Merseyside - 44 £47,000 - 2
Manchester -22 23 £56,250 -13.46% 18
Cumbria +7 5 £29,000 -34.09%
Cheshire -15 4 £55,000 +10.00% 3
Lancashire +7 3 £52,000 +16.85% 9
ServiceNow
England

ServiceNow
Co-Occurring Skills & Capabilities in the North West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (20.25%) SharePoint
2 3 (3.80%) Microsoft Exchange
3 2 (2.53%) FactoryTalk
3 2 (2.53%) WinCC
4 1 (1.27%) Confluence
Applications
1 15 (18.99%) Microsoft Office
2 12 (15.19%) Microsoft Excel
3 7 (8.86%) Microsoft PowerPoint
4 4 (5.06%) Chatbot
5 1 (1.27%) AutoCAD
5 1 (1.27%) MS Visio
Cloud Services
1 13 (16.46%) Microsoft 365
2 9 (11.39%) Azure
3 7 (8.86%) Power Platform
4 6 (7.59%) Cloud Computing
4 6 (7.59%) Mimecast
5 4 (5.06%) AWS
6 2 (2.53%) Amazon EC2
7 1 (1.27%) Azure DevOps
7 1 (1.27%) OneDrive
7 1 (1.27%) Oracle Service Cloud
Communications & Networking
1 4 (5.06%) VPN
2 3 (3.80%) DHCP
2 3 (3.80%) DNS
2 3 (3.80%) Ethernet
2 3 (3.80%) LAN
2 3 (3.80%) VLAN
2 3 (3.80%) WAN
2 3 (3.80%) Wi-Fi
3 1 (1.27%) TCP/IP
Database & Business Intelligence
1 7 (8.86%) Power BI
2 4 (5.06%) Tableau
3 2 (2.53%) Power Query
Development Applications
1 3 (3.80%) JIRA
General
1 49 (62.03%) Social Skills
2 27 (34.18%) Legal
3 15 (18.99%) Finance
4 11 (13.92%) Analytical Skills
4 11 (13.92%) French Language
5 8 (10.13%) Law
6 6 (7.59%) Presentation Skills
7 5 (6.33%) Games
7 5 (6.33%) Hungarian Language
8 4 (5.06%) Public Sector
8 4 (5.06%) Spanish Language
9 2 (2.53%) Manufacturing
Job Titles
1 20 (25.32%) HR Advisor
2 17 (21.52%) Analyst
3 10 (12.66%) HR Specialist
3 10 (12.66%) Service Analyst
4 9 (11.39%) Architect
5 7 (8.86%) Senior
6 6 (7.59%) IT Analyst
6 6 (7.59%) Service Desk Analyst
7 5 (6.33%) Desktop Engineer
7 5 (6.33%) ServiceNow Architect
8 4 (5.06%) Artificial Intelligence Engineer
8 4 (5.06%) Automation Engineer
8 4 (5.06%) Senior Architect
8 4 (5.06%) Senior Manager
9 3 (3.80%) Applications Support
9 3 (3.80%) Consultant
9 3 (3.80%) IT Support
9 3 (3.80%) ServiceNow Consultant
9 3 (3.80%) ServiceNow Developer
9 3 (3.80%) Support Engineer
Miscellaneous
1 31 (39.24%) Onboarding
2 5 (6.33%) Analytical Mindset
2 5 (6.33%) Management Information System
3 4 (5.06%) AI Agents
4 2 (2.53%) Driving Licence
4 2 (2.53%) Operational Technology
4 2 (2.53%) SCADA
5 1 (1.27%) Product Ownership
5 1 (1.27%) Self-Motivation
Operating Systems
1 21 (26.58%) Windows
2 17 (21.52%) Windows 10
3 2 (2.53%) Windows 7
4 1 (1.27%) Apple iOS
4 1 (1.27%) Mac OS
Processes & Methodologies
1 31 (39.24%) Continuous Improvement
2 29 (36.71%) Problem-Solving
3 25 (31.65%) Data Entry
4 24 (30.38%) Decision-Making
5 23 (29.11%) ITSM
6 20 (25.32%) CRM
6 20 (25.32%) Service Delivery
6 20 (25.32%) Workflow
7 18 (22.78%) Customer Service
8 16 (20.25%) ITIL
8 16 (20.25%) Mentoring
9 15 (18.99%) Coaching
9 15 (18.99%) Stakeholder Management
10 12 (15.19%) Agile
11 10 (12.66%) AI
11 10 (12.66%) Creative Thinking
11 10 (12.66%) Incident Management
12 7 (8.86%) Business Intelligence
12 7 (8.86%) Service Management
13 6 (7.59%) User Experience
Programming Languages
1 5 (6.33%) SQL
Qualifications
1 16 (20.25%) Degree
2 8 (10.13%) Security Cleared
3 7 (8.86%) SC Cleared
4 5 (6.33%) CIPD
5 4 (5.06%) PMI Certification
5 4 (5.06%) PMP
6 2 (2.53%) BPSS Clearance
6 2 (2.53%) Microsoft Certification
7 1 (1.27%) A+ Certification
7 1 (1.27%) ITIL Certification
Quality Assurance & Compliance
1 20 (25.32%) GDPR
2 9 (11.39%) SLA
3 3 (3.80%) Accessibility
4 1 (1.27%) Cyber Essentials
4 1 (1.27%) ISO/IEC 27001
System Software
1 20 (25.32%) Active Directory
2 2 (2.53%) VMware ESXi
Systems Management
1 12 (15.19%) SCCM
2 2 (2.53%) AssetCenter
3 1 (1.27%) Microsoft Intune
3 1 (1.27%) RSA Archer
Vendors
1 30 (37.97%) Workday
2 23 (29.11%) Microsoft
3 8 (10.13%) Genesys
4 6 (7.59%) Sophos
5 4 (5.06%) Anaplan
5 4 (5.06%) Verint
6 2 (2.53%) Cisco
6 2 (2.53%) Freshdesk
6 2 (2.53%) Kepware
6 2 (2.53%) Rockwell
6 2 (2.53%) Siemens
6 2 (2.53%) VMware
7 1 (1.27%) Apple
7 1 (1.27%) iManage
7 1 (1.27%) SolarWinds