Period
to 16 January 2018

The table below provides summary statistics for permanent job vacancies advertised in the North West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > North West
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 303 318 337
Rank change year-on-year +15 +19 +27
Permanent jobs citing ServiceNow 65 44 15
As % of all permanent IT jobs advertised in the North West 0.51% 0.36% 0.12%
As % of the Vendors category 1.08% 0.82% 0.29%
Number of salaries quoted 45 49 12
North West median annual salary £45,000 £62,500 £26,750
Median salary % change year-on-year -28.00% +133.64% -44.85%
10th Percentile £30,250 £31,250 £20,750
90th Percentile £52,000 £68,750 £42,125
England median annual salary £52,500 £52,500 £46,500
% change year-on-year - +12.90% +3.33%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the North West.

All Vendors
North West
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,030 5,390 5,114
As % of all permanent IT jobs advertised in the North West 47.57% 44.03% 42.45%
Number of salaries quoted 4,733 4,341 4,124
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +3.90%
10th Percentile £24,050 £23,250 £22,500
90th Percentile £67,500 £59,500 £56,250
England median annual salary £47,500 £46,749 £45,000
% change year-on-year +1.61% +3.89% -

ServiceNow
Job Vacancy Trend in the North West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ServiceNow in the North West

ServiceNow
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the North West.

Salary trend for ServiceNow in the North West

ServiceNow
Salary Histogram in the North West

The salary distribution of IT jobs citing ServiceNow in the North West over the 6 months to 16 January 2018.

Salary histogram for ServiceNow in the North West

ServiceNow
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the North West region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -5 40 £47,500 - 3
Manchester -2 17 £32,500 -37.74% 8
Merseyside +24 4 £34,000 -45.60%
Cumbria - 1 £21,000 - 1
ServiceNow
England

For the 6 months to 16 January 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for ServiceNow.

1 32 (49.23%) Windows
1 32 (49.23%) Finance
2 31 (47.69%) ITIL
3 27 (41.54%) Unix
4 26 (40.00%) Oracle
5 23 (35.38%) Java
5 23 (35.38%) Banking
6 21 (32.31%) SQL
7 20 (30.77%) ITSM
8 19 (29.23%) Advertising
9 17 (26.15%) Service Management
9 17 (26.15%) Agile Software Development
9 17 (26.15%) Degree
10 16 (24.62%) Microsoft
10 16 (24.62%) Linux
11 15 (23.08%) Amazon AWS
12 14 (21.54%) WebSphere
13 13 (20.00%) Business Intelligence
13 13 (20.00%) SQL Server
14 12 (18.46%) Active Directory
15 11 (16.92%) Middleware
15 11 (16.92%) Configuration Management
15 11 (16.92%) Microsoft Excel
15 11 (16.92%) MS Access
15 11 (16.92%) Teradata
15 11 (16.92%) Tableau
15 11 (16.92%) OpenShift
15 11 (16.92%) SQL Server Management Studio (SSMS)
15 11 (16.92%) Computer Science
15 11 (16.92%) Data Extraction

ServiceNow
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (21.54%) WebSphere
2 5 (7.69%) WebLogic
3 2 (3.08%) CICS
3 2 (3.08%) SharePoint
4 1 (1.54%) Exchange Server 2010
4 1 (1.54%) IIS
4 1 (1.54%) MS Exchange
Applications
1 11 (16.92%) Microsoft Excel
2 5 (7.69%) Microsoft Office
3 1 (1.54%) MS Visio
Business Applications
1 2 (3.08%) Remedy ITSM
2 1 (1.54%) Movex
Cloud Services
1 15 (23.08%) Amazon AWS
2 11 (16.92%) OpenShift
3 1 (1.54%) Office 365
Communications & Networking
1 2 (3.08%) DHCP
1 2 (3.08%) DNS
1 2 (3.08%) LDAP
1 2 (3.08%) TCP/IP
2 1 (1.54%) Unified Communications
Database & Business Intelligence
1 13 (20.00%) SQL Server
2 11 (16.92%) MS Access
3 5 (7.69%) Oracle Database
4 2 (3.08%) DB2
4 2 (3.08%) MySQL
Development Applications
1 11 (16.92%) SQL Server Management Studio (SSMS)
2 2 (3.08%) JIRA
2 2 (3.08%) Selenium
3 1 (1.54%) XPEDITER
General
1 32 (49.23%) Finance
2 23 (35.38%) Banking
3 19 (29.23%) Advertising
4 10 (15.38%) Law
5 6 (9.23%) Investment Banking
6 1 (1.54%) Automotive
6 1 (1.54%) German Language
6 1 (1.54%) Legal
6 1 (1.54%) Retail
6 1 (1.54%) Telecoms
Job Titles
1 21 (32.31%) Analyst
2 13 (20.00%) Applications Support
2 13 (20.00%) Linux Support
3 11 (16.92%) Banking Analyst
3 11 (16.92%) Data Analyst
4 8 (12.31%) Applications Specialist
4 8 (12.31%) Applications Support Specialist
4 8 (12.31%) Linux Specialist
4 8 (12.31%) Oracle Specialist
4 8 (12.31%) Support Specialist
5 7 (10.77%) Developer
5 7 (10.77%) ServiceNow Developer
6 6 (9.23%) Support Engineer
7 5 (7.69%) Applications Engineer
7 5 (7.69%) Applications Support Engineer
7 5 (7.69%) Linux Engineer
7 5 (7.69%) Linux Support Engineer
8 4 (6.15%) Administrator
8 4 (6.15%) Consultant
8 4 (6.15%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 11 (16.92%) Middleware
2 8 (12.31%) Web Services
3 6 (9.23%) HTML
3 6 (9.23%) XML
4 4 (6.15%) AngularJS
4 4 (6.15%) Twitter Bootstrap
5 2 (3.08%) jQuery
6 1 (1.54%) .NET
Miscellaneous
1 11 (16.92%) Computer Science
2 10 (15.38%) Analytical Skills
3 7 (10.77%) CMDB
4 2 (3.08%) IBM Mainframe
4 2 (3.08%) Mainframe
4 2 (3.08%) Mobile App
4 2 (3.08%) Web 2.0
5 1 (1.54%) AS400
5 1 (1.54%) Data Centre
5 1 (1.54%) iPad
5 1 (1.54%) Management Information System
5 1 (1.54%) Mobile Computing
5 1 (1.54%) Virtual Team
Operating Systems
1 32 (49.23%) Windows
2 27 (41.54%) Unix
3 16 (24.62%) Linux
4 6 (9.23%) Windows Server
5 5 (7.69%) AIX
5 5 (7.69%) HPUX
5 5 (7.69%) Solaris
6 2 (3.08%) Windows Server 2008
7 1 (1.54%) Windows 10
7 1 (1.54%) Windows 7
7 1 (1.54%) Windows Server 2003
7 1 (1.54%) Windows Server 2012
7 1 (1.54%) zOS
Processes & Methodologies
1 31 (47.69%) ITIL
2 20 (30.77%) ITSM
3 17 (26.15%) Agile Software Development
3 17 (26.15%) Service Management
4 13 (20.00%) Business Intelligence
5 11 (16.92%) Configuration Management
5 11 (16.92%) Data Extraction
6 8 (12.31%) ITIL V3
7 6 (9.23%) Risk Management
7 6 (9.23%) Wealth Management
8 5 (7.69%) Test Automation
9 4 (6.15%) Business Transformation
9 4 (6.15%) Incident Management
9 4 (6.15%) IT Governance
9 4 (6.15%) Performance Management
9 4 (6.15%) Portfolio Management
9 4 (6.15%) Problem Management
9 4 (6.15%) Test Strategy
9 4 (6.15%) Time Management
9 4 (6.15%) TOGAF
Programming Languages
1 23 (35.38%) Java
2 21 (32.31%) SQL
3 10 (15.38%) JavaScript
4 6 (9.23%) PHP
5 2 (3.08%) Assembly Language
5 2 (3.08%) Bash Shell
5 2 (3.08%) COBOL
5 2 (3.08%) JCL
5 2 (3.08%) Perl
5 2 (3.08%) PowerShell
5 2 (3.08%) Python
5 2 (3.08%) REXX
5 2 (3.08%) VBScript
6 1 (1.54%) T-SQL
6 1 (1.54%) VB.NET
Qualifications
1 17 (26.15%) Degree
2 11 (16.92%) Computer Science Degree
3 2 (3.08%) ITIL Certification
4 1 (1.54%) SC Cleared
4 1 (1.54%) Security Cleared
Quality Assurance & Compliance
1 4 (6.15%) COBIT
2 2 (3.08%) QA
2 2 (3.08%) SLA
System Software
1 12 (18.46%) Active Directory
2 2 (3.08%) Time Sharing Option
3 1 (1.54%) XenDesktop
Systems Management
1 11 (16.92%) Ganglia
2 3 (4.62%) HP Quality Center
3 2 (3.08%) Opscode Chef
3 2 (3.08%) Tivoli Endpoint Manager
Vendors
1 26 (40.00%) Oracle
2 16 (24.62%) Microsoft
3 11 (16.92%) Tableau
3 11 (16.92%) Teradata
4 7 (10.77%) HP
5 6 (9.23%) Google
6 4 (6.15%) IBM
7 3 (4.62%) Remedy
8 2 (3.08%) BMC
8 2 (3.08%) Snow
9 1 (1.54%) Apple
9 1 (1.54%) CA
9 1 (1.54%) Capita
9 1 (1.54%) Cisco
9 1 (1.54%) Citrix