Period
to 20 July 2018

The table below provides summary statistics for permanent job vacancies advertised in the North West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > North West
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 303 344 331
Rank change year-on-year +41 -13 +9
Permanent jobs citing ServiceNow 54 37 13
As % of all permanent IT jobs advertised in the North West 0.43% 0.28% 0.11%
As % of the Vendors category 0.94% 0.62% 0.26%
Number of salaries quoted 41 20 9
North West median annual salary £48,500 £37,500 £45,000
Median salary % change year-on-year +29.33% -16.67% +63.64%
10th Percentile £36,250 £23,725 £27,000
90th Percentile £81,250 £54,305 £89,250
England median annual salary £47,500 £52,500 £50,000
% change year-on-year -9.52% +5.00% +11.11%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the North West.

All Vendors
North West
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,738 6,001 4,951
As % of all permanent IT jobs advertised in the North West 45.90% 45.75% 42.78%
Number of salaries quoted 4,639 4,800 4,039
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £24,250 £24,000 £23,500
90th Percentile £68,750 £63,750 £60,000
England median annual salary £49,000 £47,500 £46,000
% change year-on-year +3.16% +3.26% +2.22%

ServiceNow
Job Vacancy Trend in the North West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ServiceNow in the North West

ServiceNow
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the North West.

Salary trend for ServiceNow in the North West

ServiceNow
Salary Histogram in the North West

The salary distribution of IT jobs citing ServiceNow in the North West over the 6 months to 20 July 2018.

Salary histogram for ServiceNow in the North West

ServiceNow
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the North West region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +1 26 £70,000 +55.56% 7
Manchester +43 21 £42,500 -2.01% 2
Merseyside +6 4 £55,000 +96.43% 1
Lancashire - 2 £58,750 - 1
Cumbria - 1 - -
ServiceNow
England

For the 6 months to 20 July 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ServiceNow.

1 23 (42.59%) ITIL
1 23 (42.59%) Service Management
2 20 (37.04%) ITSM
3 17 (31.48%) Finance
4 14 (25.93%) Agile Software Development
5 13 (24.07%) Stakeholder Management
5 13 (24.07%) CMDB
6 10 (18.52%) Advertising
6 10 (18.52%) ITIL V3
7 9 (16.67%) Scrum
7 9 (16.67%) Banking
7 9 (16.67%) Release Management
8 8 (14.81%) SQL
8 8 (14.81%) Windows
8 8 (14.81%) Microsoft
9 7 (12.96%) Active Directory
9 7 (12.96%) Change Management
9 7 (12.96%) Business Intelligence
9 7 (12.96%) Incident Management
9 7 (12.96%) Risk Management
9 7 (12.96%) DevOps
10 6 (11.11%) Oracle Database
10 6 (11.11%) Single Sign-On
10 6 (11.11%) WebSphere
10 6 (11.11%) Technical Architecture
10 6 (11.11%) Unix
10 6 (11.11%) SLA
10 6 (11.11%) AIX
10 6 (11.11%) HPUX
10 6 (11.11%) Solaris

ServiceNow
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.11%) WebSphere
2 1 (1.85%) Confluence
Applications
1 1 (1.85%) Microsoft Excel
1 1 (1.85%) Microsoft Office
1 1 (1.85%) Microsoft PowerPoint
Cloud Services
1 2 (3.70%) Office 365
2 1 (1.85%) Salesforce Sales Cloud
Communications & Networking
1 2 (3.70%) POP3
1 2 (3.70%) SMTP
2 1 (1.85%) Internet
2 1 (1.85%) Intranet
Database & Business Intelligence
1 6 (11.11%) Oracle Database
2 1 (1.85%) Data Warehouse
2 1 (1.85%) OLAP
2 1 (1.85%) OLAP Cube
2 1 (1.85%) Power BI
2 1 (1.85%) QlikView
2 1 (1.85%) SQL Server
2 1 (1.85%) SQL Server Analysis Services
2 1 (1.85%) SQL Server Reporting Services
Development Applications
1 1 (1.85%) JIRA
General
1 17 (31.48%) Finance
2 10 (18.52%) Advertising
3 9 (16.67%) Banking
4 4 (7.41%) Retail
5 3 (5.56%) Investment Banking
5 3 (5.56%) Law
6 2 (3.70%) Publishing
7 1 (1.85%) Billing
7 1 (1.85%) Games
7 1 (1.85%) Legal
Job Titles
1 10 (18.52%) Developer
2 9 (16.67%) Analyst
3 7 (12.96%) Business Analyst
3 7 (12.96%) ServiceNow Developer
4 6 (11.11%) Applications Engineer
4 6 (11.11%) Applications Support
4 6 (11.11%) Applications Support Engineer
4 6 (11.11%) Architect
4 6 (11.11%) Java Engineer
4 6 (11.11%) Linux Engineer
4 6 (11.11%) Linux Support
4 6 (11.11%) Linux Support Engineer
4 6 (11.11%) Service Manager
4 6 (11.11%) Support Engineer
5 5 (9.26%) IT Manager
5 5 (9.26%) IT Services Manager
5 5 (9.26%) Lead Architect
6 4 (7.41%) Enterprise Architect
6 4 (7.41%) Lead Enterprise Architect
6 4 (7.41%) Programme Manager
Libraries, Frameworks & Software Standards
1 6 (11.11%) HTML
1 6 (11.11%) Web Services
2 5 (9.26%) LDAP
2 5 (9.26%) XML
3 4 (7.41%) .NET
4 1 (1.85%) Ajax
4 1 (1.85%) CSS
4 1 (1.85%) DHTML
4 1 (1.85%) JDBC
4 1 (1.85%) REST
4 1 (1.85%) SOAP
4 1 (1.85%) Visualforce
Miscellaneous
1 13 (24.07%) CMDB
2 4 (7.41%) N-Tier
3 3 (5.56%) Analytical Skills
3 3 (5.56%) Management Information System
4 2 (3.70%) Computer Science
4 2 (3.70%) Self-Motivation
4 2 (3.70%) Web 2.0
5 1 (1.85%) Online Games
Operating Systems
1 8 (14.81%) Windows
2 6 (11.11%) AIX
2 6 (11.11%) HPUX
2 6 (11.11%) Linux
2 6 (11.11%) Solaris
2 6 (11.11%) Unix
3 1 (1.85%) Windows 10
3 1 (1.85%) Windows 7
Processes & Methodologies
1 23 (42.59%) ITIL
1 23 (42.59%) Service Management
2 20 (37.04%) ITSM
3 14 (25.93%) Agile Software Development
4 13 (24.07%) Stakeholder Management
5 10 (18.52%) ITIL V3
6 9 (16.67%) Release Management
6 9 (16.67%) Scrum
7 7 (12.96%) Business Intelligence
7 7 (12.96%) Change Management
7 7 (12.96%) DevOps
7 7 (12.96%) Incident Management
7 7 (12.96%) Risk Management
8 6 (11.11%) Technical Architecture
9 5 (9.26%) Enterprise Architecture
9 5 (9.26%) Issue Tracking
9 5 (9.26%) Problem Management
9 5 (9.26%) Project Management
9 5 (9.26%) TOGAF
10 4 (7.41%) People Management
Programming Languages
1 8 (14.81%) SQL
2 6 (11.11%) Java
2 6 (11.11%) JavaScript
3 2 (3.70%) PHP
4 1 (1.85%) Apex Code
4 1 (1.85%) C#
Qualifications
1 4 (7.41%) ITIL Certification
2 3 (5.56%) SC Cleared
2 3 (5.56%) Security Cleared
3 2 (3.70%) DBS Check
Quality Assurance & Compliance
1 6 (11.11%) SLA
2 5 (9.26%) QA
3 4 (7.41%) GDPR
4 2 (3.70%) ISO/IEC 20000
5 1 (1.85%) Data Quality
System Software
1 7 (12.96%) Active Directory
Systems Management
1 6 (11.11%) Single Sign-On
2 3 (5.56%) SCCM
3 2 (3.70%) MOM
3 2 (3.70%) Nagios
3 2 (3.70%) SCOM
4 1 (1.85%) Tivoli Storage Manager
Vendors
1 8 (14.81%) Microsoft
2 6 (11.11%) Oracle
3 4 (7.41%) Cisco
3 4 (7.41%) Salesforce.com
3 4 (7.41%) SolarWinds
4 2 (3.70%) Dynatrace
4 2 (3.70%) HP
4 2 (3.70%) New Relic
4 2 (3.70%) Remedy
5 1 (1.85%) Apple
5 1 (1.85%) CA Agile Central
5 1 (1.85%) Citrix
5 1 (1.85%) Conga
5 1 (1.85%) Okta
5 1 (1.85%) Tableau
5 1 (1.85%) Workday