Senior Technical Support Jobs in the North West

Senior Technical Support
England > North West

The median Senior Technical Support salary in the North West is £37,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 264 293 -
Rank change year-on-year +29 - -
Permanent jobs requiring a Senior Technical Support 26 8 0
As % of all permanent jobs advertised in the North West 0.27% 0.10% -
As % of the Job Titles category 0.28% 0.11% -
Number of salaries quoted 26 6 0
10th Percentile - - -
25th Percentile £31,250 £28,894 -
Median annual salary (50th Percentile) £37,000 £29,936 -
Median % change year-on-year +23.60% - -
75th Percentile £45,000 £30,978 -
90th Percentile - - -
England median annual salary £45,000 £29,936 £46,444
% change year-on-year +50.32% -35.54% +16.11%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,209 7,066 9,058
% of permanent jobs with a recognized job title 94.66% 89.06% 96.14%
Number of salaries quoted 7,068 4,119 5,473
10th Percentile £27,175 £30,000 £28,500
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £54,882 £52,500
Median % change year-on-year -8.90% +4.54% +10.53%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,575 £81,250 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Senior Technical Support
Job Vacancy Trend in the North West

Job postings that featured Senior Technical Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Senior Technical Support in the North West

Senior Technical Support
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Senior Technical Support in the North West.

Salary trend for Senior Technical Support in the North West

Senior Technical Support
Salary Histogram in the North West

Salary distribution for jobs citing Senior Technical Support in the North West over the 6 months to 4 May 2024.

Salary histogram for Senior Technical Support in the North West

Senior Technical Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the North West region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cumbria - 9 £45,000 -
Manchester +34 8 £32,500 -
Merseyside - 5 £34,000 -
Cheshire - 4 £40,000 - 2
Senior Technical Support
England

Senior Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 4 May 2024, Senior Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Senior Technical Support in the job title.

1 13 (50.00%) Customer Service
2 8 (30.77%) Active Directory
2 8 (30.77%) Onboarding
2 8 (30.77%) Microsoft 365
2 8 (30.77%) Data Centre
2 8 (30.77%) Driving Licence
3 5 (19.23%) Presales
3 5 (19.23%) Windows Server
3 5 (19.23%) Mobile Device Management
3 5 (19.23%) Line Management
3 5 (19.23%) OneDrive
3 5 (19.23%) Entra ID
3 5 (19.23%) Patch Management
3 5 (19.23%) Customer Retention
3 5 (19.23%) ISO/IEC 27001
3 5 (19.23%) GDPR
3 5 (19.23%) Customer-Centricity
3 5 (19.23%) Disaster Recovery
3 5 (19.23%) Management Information System
3 5 (19.23%) ITIL Certification
3 5 (19.23%) Thin Client
3 5 (19.23%) ITIL
3 5 (19.23%) Windows
3 5 (19.23%) CRM
3 5 (19.23%) SharePoint
3 5 (19.23%) Microsoft Exchange
3 5 (19.23%) VoIP
3 5 (19.23%) VPN
3 5 (19.23%) DNS
3 5 (19.23%) SSL

Senior Technical Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (19.23%) Microsoft Exchange
1 5 (19.23%) SharePoint
Cloud Services
1 8 (30.77%) Microsoft 365
2 5 (19.23%) Entra ID
2 5 (19.23%) OneDrive
Communications & Networking
1 5 (19.23%) DNS
1 5 (19.23%) IPsec
1 5 (19.23%) SSL
1 5 (19.23%) VoIP
1 5 (19.23%) VPN
2 3 (11.54%) Wireless
Miscellaneous
1 8 (30.77%) Data Centre
1 8 (30.77%) Driving Licence
1 8 (30.77%) Onboarding
2 5 (19.23%) Data Protection Act
2 5 (19.23%) Fat Client
2 5 (19.23%) Management Information System
2 5 (19.23%) Thin Client
3 3 (11.54%) CCTV
Operating Systems
1 5 (19.23%) Windows
1 5 (19.23%) Windows Server
Processes & Methodologies
1 13 (50.00%) Customer Service
2 5 (19.23%) Change Control
2 5 (19.23%) Computer Science
2 5 (19.23%) CRM
2 5 (19.23%) Customer Retention
2 5 (19.23%) Customer-Centricity
2 5 (19.23%) Data Protection
2 5 (19.23%) Disaster Recovery
2 5 (19.23%) ITIL
2 5 (19.23%) Line Management
2 5 (19.23%) Mobile Device Management
2 5 (19.23%) Patch Management
2 5 (19.23%) Presales
2 5 (19.23%) Root Cause Analysis
Qualifications
1 5 (19.23%) Degree
1 5 (19.23%) ITIL Certification
Quality Assurance & Compliance
1 5 (19.23%) GDPR
1 5 (19.23%) ISO/IEC 27001
System Software
1 8 (30.77%) Active Directory
Vendors
1 5 (19.23%) Microsoft