Period
to 18 November 2017

The median annual salary for a Senior Technical Support was £56,250 in advertised job vacancies in England during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Technical Support
UK > England
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 1141 1136 1221
Rank change year-on-year -5 +85 -30
Permanent jobs requiring a Senior Technical Support 18 49 56
As % of all permanent IT jobs advertised in England 0.011% 0.027% 0.027%
As % of the Job Titles category 0.011% 0.028% 0.028%
Number of salaries quoted 16 39 51
England median annual salary £56,250 £40,000 £37,500
Median salary % change year-on-year +40.63% +6.67% +7.14%
10th Percentile £33,250 £27,250 £32,000
90th Percentile £72,500 £61,250 £56,250
UK median annual salary £56,250 £40,000 £37,500
% change year-on-year +40.63% +6.67% +7.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 160513 172941 198856
% of permanent IT jobs with a recognized job title 95.70% 96.50% 96.51%
Number of salaries quoted 129735 146008 166765
England median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,250 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

Senior Technical Support
Job Vacancy Trend in England

Job postings that featured Senior Technical Support in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Senior Technical Support in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support in England.

Salary trend for Senior Technical Support in England

Senior Technical Support
Salary Histogram in England

The salary distribution of IT jobs citing Senior Technical Support in England over the 6 months to 18 November 2017.

Salary histogram for Senior Technical Support in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the England region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 7 £62,500 +25.00%
South East +18 5 £65,000 +62.50%
East of England +13 2 - - 1
South West -13 2 £40,000 +14.29%
Yorkshire +33 1 £37,500 -6.25%
Midlands +24 1 £33,500 +42.55%
West Midlands +14 1 £33,500 +42.55%
North of England +4 1 £37,500 +13.64%
Senior Technical Support
UK

Senior Technical Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 18 November 2017, Senior Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Senior Technical Support in the job title.

1 8 (44.44%) Degree
2 7 (38.89%) Linux
3 6 (33.33%) Java
3 6 (33.33%) IBM
4 5 (27.78%) Oracle
4 5 (27.78%) Enterprise Software
5 4 (22.22%) REST
5 4 (22.22%) Amazon AWS
5 4 (22.22%) Open Source
5 4 (22.22%) Oracle SOA Suite
5 4 (22.22%) Customer Engagement
5 4 (22.22%) Java SE
5 4 (22.22%) Java EE
5 4 (22.22%) Spring
5 4 (22.22%) Maven
5 4 (22.22%) Software Engineering
5 4 (22.22%) WebSphere
5 4 (22.22%) JBoss
5 4 (22.22%) Tomcat
5 4 (22.22%) Python
5 4 (22.22%) SOAP
5 4 (22.22%) Web Services
5 4 (22.22%) XML
5 4 (22.22%) BEA
5 4 (22.22%) JMS
5 4 (22.22%) SOA
5 4 (22.22%) Eclipse
5 4 (22.22%) IntelliJ
5 4 (22.22%) FTP
5 4 (22.22%) HTTP

Senior Technical Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) JBoss
1 4 (22.22%) Oracle SOA Suite
1 4 (22.22%) Tomcat
1 4 (22.22%) WebSphere
2 1 (5.56%) IIS
2 1 (5.56%) OpenStack
Cloud Services
1 4 (22.22%) Amazon AWS
2 2 (11.11%) Cloud Computing
2 2 (11.11%) Microsoft Azure
Communications & Networking
1 4 (22.22%) FTP
1 4 (22.22%) HTTP
1 4 (22.22%) Internet
2 1 (5.56%) Firewall
Database & Business Intelligence
1 1 (5.56%) Big Data
1 1 (5.56%) Data Warehouse
1 1 (5.56%) SQL Server
Development Applications
1 4 (22.22%) Eclipse
1 4 (22.22%) IntelliJ
1 4 (22.22%) Maven
1 4 (22.22%) NetBeans
2 1 (5.56%) JIRA
General
1 3 (16.67%) Banking
1 3 (16.67%) Billing
1 3 (16.67%) Finance
1 3 (16.67%) Retail Banking
2 1 (5.56%) Retail
Libraries, Frameworks & Software Standards
1 4 (22.22%) Java EE
1 4 (22.22%) Java SE
1 4 (22.22%) JMS
1 4 (22.22%) REST
1 4 (22.22%) SOAP
1 4 (22.22%) Spring
1 4 (22.22%) Web Services
1 4 (22.22%) XML
2 3 (16.67%) AngularJS
2 3 (16.67%) HTML
2 3 (16.67%) HTML5
2 3 (16.67%) Ruby on Rails
3 1 (5.56%) JSON
Miscellaneous
1 5 (27.78%) Enterprise Software
2 3 (16.67%) Fintech
2 3 (16.67%) Online Banking
3 1 (5.56%) AS400
3 1 (5.56%) Clustering
3 1 (5.56%) DataPower
3 1 (5.56%) iSeries
3 1 (5.56%) NHS
3 1 (5.56%) Replication
3 1 (5.56%) Social Media
3 1 (5.56%) Tandem
Operating Systems
1 7 (38.89%) Linux
2 3 (16.67%) Windows
3 2 (11.11%) Windows Server 2012
4 1 (5.56%) Unix
4 1 (5.56%) Windows Server
4 1 (5.56%) Windows Server 2008
Processes & Methodologies
1 4 (22.22%) Customer Engagement
1 4 (22.22%) Open Source
1 4 (22.22%) SOA
1 4 (22.22%) Software Engineering
2 3 (16.67%) Stakeholder Management
3 2 (11.11%) DevOps
3 2 (11.11%) Machine Learning
4 1 (5.56%) Continuous Improvement
4 1 (5.56%) Customer Requirements
4 1 (5.56%) Cyber Intelligence
4 1 (5.56%) Cyber Threat Intelligence
4 1 (5.56%) Incident Management
4 1 (5.56%) Performance Monitoring
4 1 (5.56%) Performance Tuning
4 1 (5.56%) Root Cause Analysis
4 1 (5.56%) Stakeholder Engagement
4 1 (5.56%) Task Automation
4 1 (5.56%) Technical Architecture
4 1 (5.56%) Threat Intelligence
4 1 (5.56%) Visualisation
Programming Languages
1 6 (33.33%) Java
2 4 (22.22%) Python
3 3 (16.67%) Ruby
4 1 (5.56%) AWK
4 1 (5.56%) Bash Shell
4 1 (5.56%) C#
4 1 (5.56%) Perl
4 1 (5.56%) sed
4 1 (5.56%) SQL
Qualifications
1 8 (44.44%) Degree
2 1 (5.56%) Cisco Certification
2 1 (5.56%) ITIL Certification
2 1 (5.56%) Microsoft Certification
Quality Assurance & Compliance
1 4 (22.22%) SLA
2 3 (16.67%) QA
System Software
1 1 (5.56%) Firmware
Systems Management
1 1 (5.56%) Microsoft Clustering
1 1 (5.56%) SCCM
Vendors
1 6 (33.33%) IBM
2 5 (27.78%) Oracle
3 4 (22.22%) BEA
3 4 (22.22%) TIBCO
4 3 (16.67%) Microsoft
5 2 (11.11%) Cisco
6 1 (5.56%) CheckPoint
6 1 (5.56%) VMware