The median annual salary for a Senior Technical Support was £38,000 in advertised job vacancies in England during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Senior Technical Support
UK / England
Rank 799 885 880
Rank change year-on-year +86 -5  
Permanent jobs requiring a Senior Technical Support 24 37 58
As % of all permanent IT jobs advertised in England 0.030% 0.038% 0.059%
As % of the Job Titles category 0.031% 0.040% 0.061%
Number of salaries quoted 10 34 26
Median salary £38,000 £47,500 £33,000
Median salary % change year-on-year -20.00% +43.93%  
90% offered a salary of more than £30,900 £35,000 £31,500
10% offered a salary of more than £60,035 £88,500 £50,000
UK excluding London median salary £41,750 £35,000 £47,500
% change year-on-year +19.28% -26.31%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 76808 93068 95575
As % of all permanent IT job vacancies advertised in England 96.26% 96.44% 96.66%
Number of salaries quoted 64249 78721 78814
Median salary £46,000 £45,500 £45,000
Median salary % change year-on-year +1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Senior Technical Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Senior Technical Support in the job title.

Job vacancy trend for Senior Technical Support in England

Senior Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support in England.

Salary trend for Senior Technical Support in England

Senior Technical Support
Salary Histogram in England

The salary distribution of IT jobs citing Senior Technical Support in England over the 3 months to 24 March 2017.

Salary histogram for Senior Technical Support in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the England region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +65 12 £30,000 -33.33%
London +55 7 £47,500 -26.92% 1
West Midlands +24 3 £32,000 -8.57%
East of England +20 1 £38,500 +10.00%
South West - 1 £60,350 -
Senior Technical Support
UK

Senior Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 March 2017, Senior Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Senior Technical Support in the job title.

1 20 (47.62%) Degree
2 17 (40.48%) Oracle
3 15 (35.71%) Java
3 15 (35.71%) XML
3 15 (35.71%) JBoss
3 15 (35.71%) Tomcat
4 14 (33.33%) JMS
4 14 (33.33%) SOA
4 14 (33.33%) SOAP
4 14 (33.33%) Web Services
4 14 (33.33%) Eclipse
4 14 (33.33%) IntelliJ
4 14 (33.33%) FTP
4 14 (33.33%) HTTP
4 14 (33.33%) IBM
4 14 (33.33%) BEA
4 14 (33.33%) Internet
4 14 (33.33%) TIBCO
4 14 (33.33%) Spring
4 14 (33.33%) Maven
4 14 (33.33%) NetBeans
4 14 (33.33%) WebSphere
4 14 (33.33%) Java SE
4 14 (33.33%) Java EE
4 14 (33.33%) Oracle SOA Suite
4 14 (33.33%) Enterprise Software
4 14 (33.33%) Open Source
4 14 (33.33%) REST
5 12 (28.57%) Windows
6 11 (26.19%) Active Directory

Senior Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (35.71%) JBoss
1 15 (35.71%) Tomcat
2 14 (33.33%) Oracle SOA Suite
2 14 (33.33%) WebSphere
3 6 (14.29%) SharePoint
4 5 (11.90%) Exchange Server 2013
5 4 (9.52%) SharePoint 2013
5 4 (9.52%) Skype for Business
6 3 (7.14%) MS Exchange
7 1 (2.38%) Exchange Server 2007
7 1 (2.38%) Exchange Server 2010
Applications
1 10 (23.81%) MS Excel
2 8 (19.05%) MS PowerPoint
2 8 (19.05%) MS Visio
3 2 (4.76%) MS Office
Cloud Services
1 2 (4.76%) Microsoft Azure
1 2 (4.76%) Office 365
2 1 (2.38%) SaaS
Communications & Networking
1 14 (33.33%) FTP
1 14 (33.33%) HTTP
1 14 (33.33%) Internet
2 4 (9.52%) Skype
3 3 (7.14%) DNS
3 3 (7.14%) TCP/IP
4 2 (4.76%) DHCP
5 1 (2.38%) Firewall
5 1 (2.38%) LAN
5 1 (2.38%) NAS
5 1 (2.38%) SAN
5 1 (2.38%) VPN
5 1 (2.38%) WAN
Database & Business Intelligence
1 4 (9.52%) Hadoop
2 3 (7.14%) SQL Server
3 1 (2.38%) Azure SQL Database
3 1 (2.38%) Big Data
3 1 (2.38%) Data Warehouse
3 1 (2.38%) HDInsight
3 1 (2.38%) Oracle Database
3 1 (2.38%) Oracle Reports
3 1 (2.38%) Power BI
3 1 (2.38%) QlikView
3 1 (2.38%) Relational Database
3 1 (2.38%) Spotfire
3 1 (2.38%) SQL Server 2012
3 1 (2.38%) SQL Server 2016
3 1 (2.38%) SQL Server Analysis Services
3 1 (2.38%) SQL Server Integration Services
3 1 (2.38%) SQL Server Reporting Services
Development Applications
1 14 (33.33%) Eclipse
1 14 (33.33%) IntelliJ
1 14 (33.33%) Maven
1 14 (33.33%) NetBeans
2 1 (2.38%) Visual Studio
General
1 9 (21.43%) Finance
2 6 (14.29%) Banking
3 3 (7.14%) Manufacturing
4 1 (2.38%) Dutch Language
4 1 (2.38%) Electronics
4 1 (2.38%) French Language
4 1 (2.38%) German Language
4 1 (2.38%) Investment Banking
4 1 (2.38%) Retail
Libraries, Frameworks & Software Standards
1 15 (35.71%) XML
2 14 (33.33%) Java EE
2 14 (33.33%) Java SE
2 14 (33.33%) JMS
2 14 (33.33%) REST
2 14 (33.33%) SOAP
2 14 (33.33%) Spring
2 14 (33.33%) Web Services
3 4 (9.52%) RabbitMQ
4 2 (4.76%) EDI
5 1 (2.38%) .NET
5 1 (2.38%) HTML
5 1 (2.38%) SAML
Miscellaneous
1 14 (33.33%) Enterprise Software
2 7 (16.67%) Computer Science
3 2 (4.76%) Clustering
4 1 (2.38%) Analytical Skills
4 1 (2.38%) Blackberry
4 1 (2.38%) Enterprise Storage
4 1 (2.38%) Fintech
4 1 (2.38%) Linux Command Line
4 1 (2.38%) Mainframe
Operating Systems
1 12 (28.57%) Windows
2 7 (16.67%) Linux
3 6 (14.29%) Windows Server
4 3 (7.14%) Windows Server 2012
5 2 (4.76%) Unix
5 2 (4.76%) Windows Server 2008
6 1 (2.38%) AIX
6 1 (2.38%) Solaris
6 1 (2.38%) Windows 10
6 1 (2.38%) Windows 7
6 1 (2.38%) Windows 8
6 1 (2.38%) Windows NT
Processes & Methodologies
1 14 (33.33%) Open Source
1 14 (33.33%) SOA
2 5 (11.90%) ETL
3 4 (9.52%) Change Control
3 4 (9.52%) High Availability
3 4 (9.52%) Identity Management
3 4 (9.52%) ITIL
4 3 (7.14%) Customer Engagement
4 3 (7.14%) Data Security
4 3 (7.14%) Information Security
4 3 (7.14%) Performance Management
4 3 (7.14%) Software Engineering
5 2 (4.76%) Business Intelligence
5 2 (4.76%) Incident Management
6 1 (2.38%) Configuration Management
6 1 (2.38%) CRM
6 1 (2.38%) ITSM
6 1 (2.38%) PRINCE2
6 1 (2.38%) Service Management
6 1 (2.38%) Supply Chain Management
Programming Languages
1 15 (35.71%) Java
2 5 (11.90%) SQL
3 4 (9.52%) Shell Script
4 2 (4.76%) PowerShell
5 1 (2.38%) C#
5 1 (2.38%) Python
5 1 (2.38%) T-SQL
5 1 (2.38%) VB
5 1 (2.38%) VBScript
Qualifications
1 20 (47.62%) Degree
2 5 (11.90%) Microsoft Certification
3 4 (9.52%) MCSE
4 1 (2.38%) CCA
4 1 (2.38%) Citrix Certification
4 1 (2.38%) ITIL Certification
4 1 (2.38%) PRINCE2 Certification
4 1 (2.38%) VCAP
4 1 (2.38%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (2.38%) QA
1 1 (2.38%) SLA
System Software
1 11 (26.19%) Active Directory
2 6 (14.29%) VMware Infrastructure
3 5 (11.90%) Hyper-V
3 5 (11.90%) XenApp
4 3 (7.14%) vSphere
5 1 (2.38%) Microsoft App-V
5 1 (2.38%) Virtual Machines
5 1 (2.38%) XenDesktop
5 1 (2.38%) XenServer
Systems Management
1 3 (7.14%) Backup Exec
2 2 (4.76%) SCCM
2 2 (4.76%) Symantec Endpoint Protection
2 2 (4.76%) WSUS
3 1 (2.38%) Ganglia
3 1 (2.38%) Netcool
Vendors
1 17 (40.48%) Oracle
2 14 (33.33%) BEA
2 14 (33.33%) IBM
2 14 (33.33%) TIBCO
3 9 (21.43%) Citrix
4 8 (19.05%) Microsoft
5 7 (16.67%) VMware
6 4 (9.52%) BT
7 3 (7.14%) Symantec
8 1 (2.38%) AppDynamics
8 1 (2.38%) Dell
8 1 (2.38%) EqualLogic
8 1 (2.38%) NetApp
8 1 (2.38%) Sun
8 1 (2.38%) Tableau
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Posted: 23 days ago