Senior Technical Support Jobs in England

Senior Technical Support
UK > England

The median Senior Technical Support salary in England is £40,000 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 665 774 901
Rank change year-on-year +109 +127 +235
Permanent jobs requiring a Senior Technical Support 26 65 21
As % of all permanent jobs advertised in England 0.053% 0.076% 0.024%
As % of the Job Titles category 0.059% 0.080% 0.026%
Number of salaries quoted 22 64 11
10th Percentile £28,750 £31,250 -
25th Percentile £36,250 £36,032 £28,894
Median annual salary (50th Percentile) £40,000 £45,000 £29,936
Median % change year-on-year -11.11% +50.32% -36.27%
75th Percentile £53,981 £55,772 £58,000
90th Percentile £55,000 £65,000 £90,000
UK median annual salary £40,000 £45,000 £29,936
% change year-on-year -11.11% +50.32% -36.27%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,402 81,024 81,740
% of permanent jobs with a recognized job title 90.75% 94.51% 91.54%
Number of salaries quoted 24,215 60,436 51,956
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,000 £53,500 £60,800
Median % change year-on-year +6.54% -12.01% +1.33%
75th Percentile £75,000 £71,500 £82,500
90th Percentile £97,500 £91,250 £100,000
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

Senior Technical Support
Job Vacancy Trend in England

Job postings that featured Senior Technical Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior Technical Support in England

Senior Technical Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior Technical Support in England.

Salary trend for Senior Technical Support in England

Senior Technical Support
Salary Histogram in England

Salary distribution for jobs citing Senior Technical Support in England over the 6 months to 15 May 2025.

Salary histogram for Senior Technical Support in England

Senior Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the England region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +42 13 £37,500 +10.29% 1
North West -19 8 £37,500 +1.35%
London +100 6 £42,500 -21.73% 3
Yorkshire +69 5 £29,500 -10.61%
South East +81 4 £50,000 -16.67% 1
South West +119 3 - - 1
Senior Technical Support
UK

Senior Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 15 May 2025, Senior Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior Technical Support in the job title.

1 24 (92.31%) Social Skills
2 16 (61.54%) Microsoft
3 13 (50.00%) DNS
4 12 (46.15%) DHCP
5 11 (42.31%) Firewall
6 10 (38.46%) Microsoft 365
7 9 (34.62%) Linux
8 8 (30.77%) Microsoft Certification
8 8 (30.77%) Azure
8 8 (30.77%) Problem-Solving
9 7 (26.92%) Degree
9 7 (26.92%) VMware Infrastructure
9 7 (26.92%) VMware
9 7 (26.92%) Windows
10 6 (23.08%) LAN
10 6 (23.08%) WAN
10 6 (23.08%) TCP/IP
10 6 (23.08%) Active Directory
10 6 (23.08%) Windows 10
10 6 (23.08%) Inclusion and Diversity
11 5 (19.23%) Project Delivery
11 5 (19.23%) Mentoring
11 5 (19.23%) Project Management
11 5 (19.23%) Python
12 4 (15.38%) C++
12 4 (15.38%) SQL
12 4 (15.38%) Microsoft Office
12 4 (15.38%) MCP
12 4 (15.38%) VPN
12 4 (15.38%) Microsoft Exchange

Senior Technical Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (15.38%) Microsoft Exchange
2 1 (3.85%) Confluence
Applications
1 4 (15.38%) Microsoft Office
Business Applications
1 4 (15.38%) Dynamics NAV
Cloud Services
1 10 (38.46%) Microsoft 365
2 8 (30.77%) Azure
3 4 (15.38%) Entra ID
3 4 (15.38%) Nutanix
4 2 (7.69%) AWS
4 2 (7.69%) GCP
Communications & Networking
1 13 (50.00%) DNS
2 12 (46.15%) DHCP
3 11 (42.31%) Firewall
4 6 (23.08%) LAN
4 6 (23.08%) TCP/IP
4 6 (23.08%) WAN
5 4 (15.38%) Network Security
5 4 (15.38%) VLAN
5 4 (15.38%) VPN
6 2 (7.69%) 4G
6 2 (7.69%) SAN
7 1 (3.85%) HTTP
Database & Business Intelligence
1 4 (15.38%) Metabase
2 1 (3.85%) NoSQL
Development Applications
1 4 (15.38%) JIRA
General
1 24 (92.31%) Social Skills
2 6 (23.08%) Inclusion and Diversity
3 4 (15.38%) Law
4 3 (11.54%) Presentation Skills
5 2 (7.69%) Legal
6 1 (3.85%) Finance
6 1 (3.85%) Marketing
Miscellaneous
1 4 (15.38%) Linux Command Line
2 3 (11.54%) Satnav
3 2 (7.69%) CCTV
3 2 (7.69%) Fibre Optics
4 1 (3.85%) Distributed Systems
Operating Systems
1 9 (34.62%) Linux
2 7 (26.92%) Windows
3 6 (23.08%) Windows 10
4 4 (15.38%) Apple iOS
4 4 (15.38%) Windows Server
4 4 (15.38%) Windows Server 2012
5 2 (7.69%) Unix
Processes & Methodologies
1 8 (30.77%) Problem-Solving
2 5 (19.23%) Mentoring
2 5 (19.23%) Project Delivery
2 5 (19.23%) Project Management
3 4 (15.38%) ITSM
4 3 (11.54%) B2B
4 3 (11.54%) CRM
4 3 (11.54%) Scenario Testing
4 3 (11.54%) Test Automation
5 2 (7.69%) Agile
5 2 (7.69%) Infrastructure Engineering
6 1 (3.85%) Application Security
6 1 (3.85%) Computer Science
6 1 (3.85%) Customer Service
6 1 (3.85%) DevSecOps
6 1 (3.85%) Ergonomics
6 1 (3.85%) Presales
6 1 (3.85%) Product Management
6 1 (3.85%) Product Roadmap
6 1 (3.85%) Roadmaps
Programming Languages
1 5 (19.23%) Python
2 4 (15.38%) C++
2 4 (15.38%) SQL
3 1 (3.85%) Go
3 1 (3.85%) Java
Qualifications
1 8 (30.77%) Microsoft Certification
2 7 (26.92%) Degree
3 4 (15.38%) A+ Certification
3 4 (15.38%) Dell Certification
3 4 (15.38%) MCP
4 3 (11.54%) HND
5 2 (7.69%) Cisco Certification
Quality Assurance & Compliance
1 2 (7.69%) Accessibility
System Software
1 7 (26.92%) VMware Infrastructure
2 6 (23.08%) Active Directory
3 3 (11.54%) Hyper-V
4 1 (3.85%) Docker
Systems Management
1 2 (7.69%) Kubernetes
Vendors
1 16 (61.54%) Microsoft
2 7 (26.92%) VMware
3 4 (15.38%) Dell
4 3 (11.54%) Salesforce
5 2 (7.69%) Cisco
5 2 (7.69%) Meraki
5 2 (7.69%) TOWER Software
5 2 (7.69%) Veeam
6 1 (3.85%) Google