Service Management Jobs in the South East

Service Management
England > South East

The table below provides summary statistics for permanent job vacancies advertised in the South East requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 138 121 190
Rank change year-on-year -17 +69 -43
Permanent jobs citing Service Management 279 317 428
As % of all permanent jobs advertised in the South East 1.85% 2.74% 1.94%
As % of the Processes & Methodologies category 2.27% 2.88% 2.04%
Number of salaries quoted 172 191 266
10th Percentile £26,700 £28,000 £26,000
25th Percentile £36,250 £36,250 £36,250
Median annual salary (50th Percentile) £49,463 £52,500 £54,250
Median % change year-on-year -5.79% -3.23% +4.33%
75th Percentile £59,000 £65,000 £65,000
90th Percentile £64,875 £74,250 £75,000
England median annual salary £50,000 £55,000 £53,000
% change year-on-year -9.09% +3.77% -3.64%

All Process and Methodology Skills
South East

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 12,301 10,994 21,004
As % of all permanent jobs advertised in the South East 81.50% 94.87% 95.19%
Number of salaries quoted 8,138 7,007 11,964
10th Percentile £29,000 £30,500 £31,250
25th Percentile £38,620 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +8.01%
75th Percentile £65,000 £71,250 £71,250
90th Percentile £80,000 £85,000 £82,500
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

Service Management
Job Vacancy Trend in the South East

Job postings citing Service Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Management in the South East

Service Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Management in the South East.

Salary trend for Service Management in the South East

Service Management
Salary Histogram in the South East

Salary distribution for jobs citing Service Management in the South East over the 6 months to 26 July 2024.

Salary histogram for Service Management in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +4 155 £51,000 -0.49% 12
Berkshire +5 110 £56,252 +7.15% 5
Oxfordshire -13 34 £37,500 -11.76%
Hampshire -45 32 £50,000 - 7
Surrey -9 30 £45,090 -22.92% 6
Kent -13 30 £30,000 -42.86% 2
West Sussex +12 17 £60,000 -7.69% 3
Buckinghamshire -6 11 £55,000 +77.42% 7
East Sussex +22 10 £51,403 -
Middlesex - 3 £32,000 - 1
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (8.96%) Microsoft Exchange
2 21 (7.53%) SharePoint
3 12 (4.30%) WebLogic
4 3 (1.08%) CMS
5 2 (0.72%) SAS
6 1 (0.36%) Exchange Server 2010
Applications
1 37 (13.26%) Microsoft Office
2 24 (8.60%) Microsoft Excel
3 17 (6.09%) Microsoft PowerPoint
4 15 (5.38%) MS Visio
5 1 (0.36%) Spreadsheet
Business Applications
1 4 (1.43%) SAP IS-U
1 4 (1.43%) Unit4 Business World
2 3 (1.08%) Remedy ITSM
3 1 (0.36%) Dynamics NAV
3 1 (0.36%) SAP S/4HANA
Cloud Services
1 63 (22.58%) Microsoft 365
2 47 (16.85%) Azure
3 22 (7.89%) Entra ID
4 19 (6.81%) Power Platform
5 16 (5.73%) Azure Monitor
5 16 (5.73%) Azure Storage
6 14 (5.02%) OneDrive
7 12 (4.30%) Power Automate
7 12 (4.30%) PowerApps
8 11 (3.94%) ShareGate
9 8 (2.87%) AWS
10 6 (2.15%) SaaS
11 5 (1.79%) Cloud Computing
11 5 (1.79%) IaaS
12 3 (1.08%) Google Workspace
12 3 (1.08%) OpenShift
13 2 (0.72%) Google Drive
13 2 (0.72%) Veeva
14 1 (0.36%) Dropbox
14 1 (0.36%) Dynamics 365
Communications & Networking
1 31 (11.11%) Firewall
2 26 (9.32%) DNS
3 24 (8.60%) DHCP
4 11 (3.94%) VPN
5 10 (3.58%) SAN
5 10 (3.58%) Wireless
6 6 (2.15%) TCP/IP
6 6 (2.15%) Wi-Fi
7 5 (1.79%) MPLS
7 5 (1.79%) SNMP
8 4 (1.43%) Fibre Channel
8 4 (1.43%) Intrusion Detection
8 4 (1.43%) WAN
9 3 (1.08%) Remote Desktop
9 3 (1.08%) WLAN
10 2 (0.72%) LAN
10 2 (0.72%) SD-WAN
10 2 (0.72%) VLAN
10 2 (0.72%) VoIP
11 1 (0.36%) Broadband
Database & Business Intelligence
1 19 (6.81%) Power BI
2 13 (4.66%) Elasticsearch
3 4 (1.43%) MySQL
3 4 (1.43%) SQL Server
4 1 (0.36%) MariaDB
4 1 (0.36%) Oracle Reports
Development Applications
1 13 (4.66%) AdminStudio
1 13 (4.66%) InstallShield
1 13 (4.66%) MSI
2 1 (0.36%) JIRA
General
1 141 (50.54%) Social Skills
2 54 (19.35%) Finance
3 50 (17.92%) Analytical Skills
4 27 (9.68%) Organisational Skills
5 19 (6.81%) Inclusion and Diversity
6 17 (6.09%) Pharmaceutical
7 15 (5.38%) Retail
8 14 (5.02%) Presentation Skills
8 14 (5.02%) Telecoms
9 12 (4.30%) Police
10 11 (3.94%) Public Sector
11 8 (2.87%) Legal
12 6 (2.15%) Local Government
13 4 (1.43%) Billing
13 4 (1.43%) Influencing Skills
14 3 (1.08%) Marketing
15 2 (0.72%) Aviation
15 2 (0.72%) Documentation Skills
15 2 (0.72%) Games
16 1 (0.36%) Digital Economy
Job Titles
1 49 (17.56%) Analyst
2 27 (9.68%) Senior
3 24 (8.60%) ITSM Analyst
3 24 (8.60%) Lead
4 20 (7.17%) Service Manager
5 18 (6.45%) Support Specialist
6 17 (6.09%) Architect
6 17 (6.09%) Senior Analyst
7 16 (5.73%) Active Directory Specialist
7 16 (5.73%) Active Directory Support
7 16 (5.73%) Azure Specialist
8 15 (5.38%) Coordinator
8 15 (5.38%) Delivery Manager
8 15 (5.38%) IT Support
8 15 (5.38%) Senior Support Analyst
8 15 (5.38%) Service Delivery Manager
8 15 (5.38%) Support Analyst
8 15 (5.38%) Team Leader
9 13 (4.66%) Applications Packager
9 13 (4.66%) Change Analyst
Libraries, Frameworks & Software Standards
1 16 (5.73%) ARM Templates
2 12 (4.30%) J2EE
2 12 (4.30%) Java EE
2 12 (4.30%) Spring
3 5 (1.79%) NETCONF
4 4 (1.43%) CSS
4 4 (1.43%) HTML
5 2 (0.72%) AngularJS
5 2 (0.72%) Twitter Bootstrap
5 2 (0.72%) Web Services
6 1 (0.36%) EDI
6 1 (0.36%) RFC 2544
6 1 (0.36%) XML
6 1 (0.36%) XML Messaging
Miscellaneous
1 47 (16.85%) Self-Motivation
2 23 (8.24%) Management Information System
3 16 (5.73%) PKI
4 13 (4.66%) Shadow IT
5 11 (3.94%) Product Ownership
6 10 (3.58%) Onboarding
7 7 (2.51%) Driving Licence
8 6 (2.15%) CMDB
9 5 (1.79%) Cyber Threat
9 5 (1.79%) Data Centre
10 4 (1.43%) Clustering
10 4 (1.43%) EMC VNX
10 4 (1.43%) Replication
11 3 (1.08%) Digital Signage
11 3 (1.08%) EPoS
11 3 (1.08%) Learning Management System
12 2 (0.72%) Cyber Defence
12 2 (0.72%) Hybrid Cloud
12 2 (0.72%) Mobile App
12 2 (0.72%) SystemC
Operating Systems
1 91 (32.62%) Windows
2 52 (18.64%) Windows Server
3 31 (11.11%) Windows Server 2019
4 30 (10.75%) Windows 10
5 28 (10.04%) Linux
6 27 (9.68%) Windows Server 2016
7 14 (5.02%) Unix
7 14 (5.02%) Windows 7
8 10 (3.58%) Windows Server 2012
9 9 (3.23%) Windows NT
10 4 (1.43%) CentOS
10 4 (1.43%) Mac OS
10 4 (1.43%) Rocky
11 3 (1.08%) Windows Server 2008
12 1 (0.36%) Android
12 1 (0.36%) Apple iOS
12 1 (0.36%) Windows Server 2003
Processes & Methodologies
1 183 (65.59%) ITIL
2 100 (35.84%) ITSM
3 73 (26.16%) Customer Service
4 62 (22.22%) Agile
5 54 (19.35%) Continuous Improvement
6 51 (18.28%) Service Delivery
7 50 (17.92%) Change Management
7 50 (17.92%) Problem-Solving
8 48 (17.20%) Release Management
9 46 (16.49%) Project Management
10 41 (14.70%) Problem Management
11 40 (14.34%) Incident Management
12 36 (12.90%) Analytics
12 36 (12.90%) DevOps
13 31 (11.11%) Stakeholder Management
14 23 (8.24%) Coaching
14 23 (8.24%) Enterprise Architecture
15 22 (7.89%) Actionable Insight
16 21 (7.53%) Change Control
16 21 (7.53%) Configuration Management
Programming Languages
1 37 (13.26%) PowerShell
2 29 (10.39%) C#
2 29 (10.39%) VB
3 16 (5.73%) Bicep
3 16 (5.73%) VBScript
4 12 (4.30%) Java
4 12 (4.30%) Shell Script
5 10 (3.58%) SQL
6 5 (1.79%) JavaScript
7 4 (1.43%) ABAP
8 2 (0.72%) Bash
8 2 (0.72%) C
8 2 (0.72%) Python
Qualifications
1 86 (30.82%) Security Cleared
2 78 (27.96%) Degree
3 75 (26.88%) SC Cleared
4 53 (19.00%) DV Cleared
5 23 (8.24%) ITIL Foundation Certificate
6 13 (4.66%) ITIL Certification
7 11 (3.94%) Master's Degree
8 9 (3.23%) DBS Check
9 8 (2.87%) Microsoft Certification
10 4 (1.43%) Azure Certification
10 4 (1.43%) SAP Certification
11 3 (1.08%) CCNA
11 3 (1.08%) Cisco Certification
12 2 (0.72%) A+ Certification
12 2 (0.72%) CISA
12 2 (0.72%) CISM
12 2 (0.72%) CISSP
12 2 (0.72%) CompTIA CySA+
13 1 (0.36%) CTC Cleared
13 1 (0.36%) RHCE
Quality Assurance & Compliance
1 39 (13.98%) SLA
2 17 (6.09%) Sarbanes-Oxley
3 16 (5.73%) QA
4 9 (3.23%) GDPR
4 9 (3.23%) HIPAA
5 4 (1.43%) Data Quality
6 3 (1.08%) COBIT
7 2 (0.72%) GRC
7 2 (0.72%) GxP
7 2 (0.72%) PCI DSS
8 1 (0.36%) ISO 9001
8 1 (0.36%) ISO/IEC 20000
8 1 (0.36%) ISO/IEC 27001
System Software
1 83 (29.75%) Active Directory
2 22 (7.89%) VMware Infrastructure
3 18 (6.45%) Virtual Desktop
4 16 (5.73%) Virtual Machines
5 13 (4.66%) Microsoft App-V
6 10 (3.58%) Firmware
7 9 (3.23%) Hyper-V
8 4 (1.43%) Terminal Services
8 4 (1.43%) VMware ESXi
9 3 (1.08%) Docker
10 1 (0.36%) Virtual Servers
10 1 (0.36%) vSphere
Systems Management
1 55 (19.71%) SCCM
2 38 (13.62%) WSUS
3 27 (9.68%) Microsoft Intune
4 24 (8.60%) SCOM
5 20 (7.17%) Active Directory Federation Services
6 19 (6.81%) Kubernetes
7 12 (4.30%) OpenSSO
7 12 (4.30%) Single Sign-On
8 9 (3.23%) Sysprep
9 4 (1.43%) Ansible
9 4 (1.43%) EMC NetWorker
9 4 (1.43%) Microsoft Clustering
9 4 (1.43%) vCenter Server
10 3 (1.08%) Nagios
10 3 (1.08%) NetBackup
10 3 (1.08%) OpenView
11 2 (0.72%) Progress Chef
11 2 (0.72%) Puppet
12 1 (0.36%) Jamf Pro
12 1 (0.36%) NetCrunch
Vendors
1 116 (41.58%) Microsoft
2 38 (13.62%) ServiceNow
3 33 (11.83%) VMware
4 17 (6.09%) Oracle
4 17 (6.09%) Remedy
5 13 (4.66%) Autodesk
5 13 (4.66%) Snow
6 11 (3.94%) Nintex
7 9 (3.23%) Google
7 9 (3.23%) HP
7 9 (3.23%) SAP
8 6 (2.15%) Palo Alto
9 5 (1.79%) Commvault
9 5 (1.79%) Zerto
10 4 (1.43%) Cisco
10 4 (1.43%) Dell
10 4 (1.43%) EMC
10 4 (1.43%) Veeam
11 3 (1.08%) Riverbed
11 3 (1.08%) SolarWinds