The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
England / South East
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 162 169 101
Rank change year-on-year +7 -68  
Permanent jobs citing Service Management 288 375 656
As % of all permanent IT jobs advertised in the South East 1.96% 2.04% 3.08%
As % of the Processes & Methodologies category 2.26% 2.35% 3.56%
Number of salaries quoted 190 282 480
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £27,350 £26,583 £25,000
10% offered a salary of more than £80,000 £70,000 £65,000
UK excluding London median salary £44,750 £42,500 £45,000
% change year-on-year +5.29% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process and methodology skills.

Process & Methodology Skills
South East
Permanent job vacancies with a requirement for process and methodology skills 12755 15932 18407
As % of all permanent IT job vacancies advertised in the South East 86.84% 86.67% 86.37%
Number of salaries quoted 10537 13367 14718
Median salary £47,500 £47,000 £45,000
Median salary % change year-on-year +1.06% +4.44%  
90% offered a salary of more than £30,500 £31,000 £30,000
10% offered a salary of more than £67,500 £65,000 £68,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in the South East.

Salary trend for Service Management in the South East

Service Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Management in the South East over the 3 months to 23 June 2017.

Salary histogram for Service Management in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -7 77 £62,500 +19.04% 8
Surrey +10 55 £32,500 -31.57% 4
Hampshire -16 54 £40,000 -5.88% 7
Buckinghamshire +27 51 £46,400 -7.20% 3
Oxfordshire +12 17 £32,000 +28.00% 1
West Sussex +2 16 £48,750 +4.83% 4
East Sussex +23 10 £42,000 -13.98% 2
Kent -7 5 £44,500 +27.14% 2
Middlesex - 2 £98,750 - 1
Service Management
England

For the 6 months to 23 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Service Management.

1 410 (64.36%) ITIL
2 155 (24.33%) Service Delivery
3 143 (22.45%) ITSM
4 128 (20.09%) Finance
5 126 (19.78%) Project Management
6 125 (19.62%) Windows
7 119 (18.68%) Microsoft
8 113 (17.74%) SLA
9 93 (14.60%) Incident Management
10 82 (12.87%) Cisco
11 79 (12.40%) Degree
12 76 (11.93%) VMware
13 74 (11.62%) Change Management
13 74 (11.62%) SQL
14 73 (11.46%) Active Directory
14 73 (11.46%) Problem Management
15 70 (10.99%) Agile Software Development
15 70 (10.99%) ITIL Certification
16 68 (10.68%) Analytical Skills
17 67 (10.52%) ITIL V3
17 67 (10.52%) Logistics
18 61 (9.58%) Management Information System
19 60 (9.42%) Security Cleared
20 58 (9.11%) Citrix
21 56 (8.79%) Continuous Improvement
22 55 (8.63%) Microsoft Office
23 54 (8.48%) Telecoms
24 52 (8.16%) Windows 7
25 51 (8.01%) VMware Infrastructure
26 48 (7.54%) Stakeholder Management

Service Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (4.71%) MS Exchange
2 22 (3.45%) SharePoint
3 17 (2.67%) IIS
4 13 (2.04%) Tomcat
5 12 (1.88%) IBM Notes
6 10 (1.57%) Exchange Server 2010
6 10 (1.57%) Skype for Business
7 8 (1.26%) BizTalk Server
8 7 (1.10%) Blackberry Enterprise Server
9 5 (0.78%) WebSphere
10 4 (0.63%) Exchange Server 2003
11 3 (0.47%) IBM HTTP Server
11 3 (0.47%) Oracle HTTP Server
11 3 (0.47%) Oracle SOA Suite
11 3 (0.47%) SharePoint 2010
11 3 (0.47%) WebLogic
12 2 (0.31%) Exchange Server 2007
12 2 (0.31%) SharePoint 2013
13 1 (0.16%) Apache
13 1 (0.16%) MS Project Server
Applications
1 55 (8.63%) Microsoft Office
2 8 (1.26%) Microsoft Excel
3 5 (0.78%) Microsoft Project
4 3 (0.47%) Microsoft PowerPoint
5 1 (0.16%) MS Visio
5 1 (0.16%) Spreadsheet
Business Applications
1 12 (1.88%) Maximo
1 12 (1.88%) SAP HR
2 11 (1.73%) Primavera
2 11 (1.73%) SAP CO
2 11 (1.73%) SAP FI
2 11 (1.73%) SAP FI/CO
2 11 (1.73%) SAP MM
2 11 (1.73%) SAP PM
2 11 (1.73%) SAP QM
2 11 (1.73%) SAP SD
3 9 (1.41%) Remedy ITSM
4 6 (0.94%) Dynamics CRM
5 3 (0.47%) Dynamics AX
5 3 (0.47%) Oracle BPM
6 1 (0.16%) Dynamics NAV
6 1 (0.16%) SAP CRM
6 1 (0.16%) SAP MDM
6 1 (0.16%) SAP Oil and Gas
6 1 (0.16%) SAP SRM
Cloud Services
1 37 (5.81%) Office 365
2 30 (4.71%) Microsoft Azure
3 20 (3.14%) Amazon AWS
4 13 (2.04%) SaaS
5 12 (1.88%) Cloud Computing
6 9 (1.41%) PaaS
7 5 (0.78%) IaaS
8 3 (0.47%) OneDrive
9 2 (0.31%) G Suite
9 2 (0.31%) Yammer
10 1 (0.16%) Cloudflare
10 1 (0.16%) Virtual Private Cloud
Communications & Networking
1 35 (5.49%) Firewall
2 28 (4.40%) DNS
2 28 (4.40%) VPN
3 26 (4.08%) TCP/IP
4 25 (3.92%) Network Security
5 18 (2.83%) DHCP
6 16 (2.51%) HTTP
6 16 (2.51%) Internet
7 12 (1.88%) WAN
8 11 (1.73%) LAN
9 10 (1.57%) IP Telephony
9 10 (1.57%) MPLS
10 9 (1.41%) Cisco IPT
10 9 (1.41%) SAN
10 9 (1.41%) SMTP
11 8 (1.26%) FCoE
12 7 (1.10%) Wireless
13 6 (0.94%) Skype
13 6 (0.94%) SNMP
14 5 (0.78%) Fibre Channel
Database & Business Intelligence
1 45 (7.06%) SQL Server
2 13 (2.04%) MySQL
2 13 (2.04%) SQL Server Integration Services
3 11 (1.73%) GIS
4 9 (1.41%) NoSQL
4 9 (1.41%) Oracle Database
5 7 (1.10%) SQL Server Reporting Services
6 6 (0.94%) Data Warehouse
7 5 (0.78%) DocumentDB
7 5 (0.78%) RavenDB
8 4 (0.63%) Big Data
8 4 (0.63%) BusinessObjects
9 3 (0.47%) DB2
9 3 (0.47%) PostgreSQL
9 3 (0.47%) QlikView
10 2 (0.31%) MS Access
11 1 (0.16%) MongoDB
11 1 (0.16%) Redis
11 1 (0.16%) Relational Database
11 1 (0.16%) SAP BW
Development Applications
1 22 (3.45%) JIRA
2 12 (1.88%) Team Foundation Server
3 7 (1.10%) Jenkins
4 6 (0.94%) Maven
5 4 (0.63%) Selenium
5 4 (0.63%) SoapUI
6 3 (0.47%) Redmine
6 3 (0.47%) Sonatype Nexus
7 1 (0.16%) Ant
7 1 (0.16%) Git (software)
7 1 (0.16%) Octopus Deploy
7 1 (0.16%) TeamCity
7 1 (0.16%) Visual Studio
General
1 128 (20.09%) Finance
2 54 (8.48%) Telecoms
3 37 (5.81%) Legal
4 35 (5.49%) Billing
5 32 (5.02%) Retail
6 13 (2.04%) Back Office
7 11 (1.73%) Banking
8 8 (1.26%) Advertising
9 7 (1.10%) Front Office
9 7 (1.10%) Marketing
10 6 (0.94%) Digital Economy
11 5 (0.78%) Manufacturing
12 4 (0.63%) Electronics
12 4 (0.63%) Local Government
12 4 (0.63%) Publishing
13 3 (0.47%) Automotive
14 2 (0.31%) French Language
15 1 (0.16%) Financial Institution
15 1 (0.16%) Multimedia
Job Titles
1 92 (14.44%) Service Manager
2 79 (12.40%) Analyst
3 45 (7.06%) Delivery Manager
3 45 (7.06%) Services Delivery Manager
4 37 (5.81%) Consultant
5 34 (5.34%) IT Manager
6 33 (5.18%) Applications Support
6 33 (5.18%) Support Engineer
7 30 (4.71%) Developer
8 28 (4.40%) Incident Manager
9 24 (3.77%) Architect
9 24 (3.77%) Service Analyst
9 24 (3.77%) Support Analyst
10 22 (3.45%) Administrator
10 22 (3.45%) IT Services Manager
11 21 (3.30%) ITIL Manager
11 21 (3.30%) Major Incident Manager
11 21 (3.30%) Project Manager
12 20 (3.14%) Network Engineer
13 18 (2.83%) Team Leader
Libraries, Frameworks & Software Standards
1 29 (4.55%) CSS
2 26 (4.08%) HTML
3 20 (3.14%) Middleware
4 18 (2.83%) J2EE
5 15 (2.35%) Web Services
6 13 (2.04%) .NET
7 12 (1.88%) Hibernate
7 12 (1.88%) Spring
8 11 (1.73%) BAPI
8 11 (1.73%) IDoc
9 10 (1.57%) CSS3
9 10 (1.57%) HTML5
9 10 (1.57%) JSON
9 10 (1.57%) XML
10 7 (1.10%) Oracle Fusion
11 5 (0.78%) .NET Framework
11 5 (0.78%) IBM Integration Bus
11 5 (0.78%) SOAP
11 5 (0.78%) WebSphere MQ
12 4 (0.63%) ASP.NET
Miscellaneous
1 68 (10.68%) Analytical Skills
2 61 (9.58%) Management Information System
3 44 (6.91%) Computer Science
4 25 (3.92%) Data Centre
5 23 (3.61%) Virtual Team
6 19 (2.98%) Blackberry
7 15 (2.35%) CMDB
8 13 (2.04%) EPoS
9 12 (1.88%) Public Cloud
10 8 (1.26%) Driving Licence
10 8 (1.26%) EMC VNX
10 8 (1.26%) FMCG
10 8 (1.26%) Hybrid Cloud
10 8 (1.26%) NHS
10 8 (1.26%) Private Cloud
10 8 (1.26%) Robotics
10 8 (1.26%) Video Conferencing
11 7 (1.10%) Client/Server
11 7 (1.10%) Enterprise Software
12 4 (0.63%) User Experience
Operating Systems
1 125 (19.62%) Windows
2 52 (8.16%) Windows 7
3 48 (7.54%) Linux
4 36 (5.65%) Unix
5 32 (5.02%) Windows Server
6 30 (4.71%) Windows Server 2008
7 21 (3.30%) Windows Server 2012
8 16 (2.51%) Windows 10
9 15 (2.35%) Apple iOS
10 14 (2.20%) Android
11 9 (1.41%) Windows Server 2003
11 9 (1.41%) Windows XP
12 8 (1.26%) Red Hat Enterprise Linux
12 8 (1.26%) Windows 8
13 7 (1.10%) CentOS
14 4 (0.63%) AIX
14 4 (0.63%) Windows 2000 Server
15 2 (0.31%) Mac OS X
16 1 (0.16%) Mac OS
Processes & Methodologies
1 410 (64.36%) ITIL
2 155 (24.33%) Service Delivery
3 143 (22.45%) ITSM
4 126 (19.78%) Project Management
5 93 (14.60%) Incident Management
6 74 (11.62%) Change Management
7 73 (11.46%) Problem Management
8 70 (10.99%) Agile Software Development
9 67 (10.52%) ITIL V3
9 67 (10.52%) Logistics
10 56 (8.79%) Continuous Improvement
11 48 (7.54%) Stakeholder Management
12 45 (7.06%) PRINCE2
13 44 (6.91%) Service Design
14 42 (6.59%) Configuration Management
15 40 (6.28%) IT Strategy
16 36 (5.65%) Information Security
17 35 (5.49%) Customer Requirements
18 31 (4.87%) Change Control
18 31 (4.87%) Presales
Programming Languages
1 74 (11.62%) SQL
2 38 (5.97%) JavaScript
3 35 (5.49%) C#
4 24 (3.77%) PowerShell
5 22 (3.45%) Java
6 12 (1.88%) T-SQL
7 10 (1.57%) C
8 7 (1.10%) PL/SQL
9 6 (0.94%) Bash Shell
9 6 (0.94%) Korn
10 5 (0.78%) Python
11 4 (0.63%) Perl
11 4 (0.63%) Shell Script
12 3 (0.47%) AWK
12 3 (0.47%) C++
12 3 (0.47%) sed
13 2 (0.31%) PHP
14 1 (0.16%) Ruby
14 1 (0.16%) VB
Qualifications
1 79 (12.40%) Degree
2 70 (10.99%) ITIL Certification
3 60 (9.42%) Security Cleared
4 44 (6.91%) Cisco Certification
5 40 (6.28%) CCNA
6 34 (5.34%) Computer Science Degree
7 33 (5.18%) ITIL Foundation Certificate
8 24 (3.77%) Microsoft Certification
8 24 (3.77%) SC Cleared
9 22 (3.45%) CCNP
10 15 (2.35%) CISSP
11 10 (1.57%) APMP
11 10 (1.57%) DV Cleared
11 10 (1.57%) MCP
12 9 (1.41%) JNCIA
12 9 (1.41%) MCSE
12 9 (1.41%) PMP
13 8 (1.26%) PRINCE2 Practitioner
14 7 (1.10%) CCDP
14 7 (1.10%) PMI Certification
Quality Assurance & Compliance
1 113 (17.74%) SLA
2 20 (3.14%) PCI DSS
3 11 (1.73%) ISO/IEC 20000
4 8 (1.26%) ISO/IEC 27001
4 8 (1.26%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 8 (1.26%) PMO
5 7 (1.10%) Data Quality
5 7 (1.10%) QA
6 4 (0.63%) SSAE 16
7 3 (0.47%) Sarbanes-Oxley
8 2 (0.31%) ISO 9001
9 1 (0.16%) COBIT
9 1 (0.16%) Val IT
System Software
1 73 (11.46%) Active Directory
2 51 (8.01%) VMware Infrastructure
3 27 (4.24%) Hyper-V
4 15 (2.35%) vSphere
5 11 (1.73%) VMware ESXi
6 8 (1.26%) NFS
7 7 (1.10%) Terminal Services
8 5 (0.78%) BlackBerry Internet Service
8 5 (0.78%) Virtual Servers
8 5 (0.78%) VMware Server
9 4 (0.63%) vCloud
9 4 (0.63%) XenApp
10 3 (0.47%) Microsoft App-V
10 3 (0.47%) Samba
10 3 (0.47%) Tivoli Directory Server
11 1 (0.16%) NDS
11 1 (0.16%) Virtual Desktop
11 1 (0.16%) Virtual Machines
Systems Management
1 14 (2.20%) SCCM
2 12 (1.88%) Nagios
2 12 (1.88%) Puppet
3 10 (1.57%) vCenter Server
4 9 (1.41%) CA Spectrum
4 9 (1.41%) Cacti
4 9 (1.41%) SCOM
4 9 (1.41%) ZABBIX
5 7 (1.10%) Tivoli Storage Manager
6 6 (0.94%) Opscode Chef
7 5 (0.78%) Ansible
7 5 (0.78%) NetBackup
7 5 (0.78%) Perfmon
7 5 (0.78%) Systems Management Server (SMS)
8 3 (0.47%) EMC NetWorker
8 3 (0.47%) Microsoft Data Protection Manager
8 3 (0.47%) Tivoli
9 2 (0.31%) McAfee ePO
9 2 (0.31%) ThinApp
9 2 (0.31%) vRealize
Vendors
1 119 (18.68%) Microsoft
2 82 (12.87%) Cisco
3 76 (11.93%) VMware
4 58 (9.11%) Citrix
5 40 (6.28%) ServiceNow
6 31 (4.87%) Remedy
7 25 (3.92%) Oracle
8 21 (3.30%) HP
8 21 (3.30%) SAP
9 17 (2.67%) EMC
10 16 (2.51%) NetApp
11 14 (2.20%) Red Hat
12 12 (1.88%) CA
12 12 (1.88%) Juniper
12 12 (1.88%) Lotus
13 9 (1.41%) Salesforce.com
14 8 (1.26%) Avaya
14 8 (1.26%) CheckPoint
14 8 (1.26%) IBM
15 7 (1.10%) Brocade
High Wycombe, Buckinghamshire
Atech Support
Salary: From £20,000 to £25,000 per annum + benefits
Posted: Yesterday
Basingstoke
TDA Group
Salary: £300 - £350 per annum
Posted: 17 hours ago
Slough, Berkshire
set2recruit
Salary: From £45,000 to £50,000 per annum
Posted: 13 hours ago
Southampton, Hampshire
Networkers
Salary: £23000 - £25000 per annum
Posted: 2 days ago
Shoreham-By-Sea, West Sussex
Bluetownonline
Posted: 4 days ago
East Sussex
Spring Technology
Posted: 3 days ago
Crawley, West Sussex
Comtecs
Salary: £65000 - £70000 Per Annum + Bonus + Excellent Benefits
Posted: 2 days ago
Farnborough, Hampshire
UKCloud
Salary: Competitive Rates / Negotiable - Pension, Healthcare, Life Cover, Bonu
Posted: 3 days ago
Leatherhead, Surrey
Premium Credit
Salary: Up to £40,000 per annum Plus Benefits
Posted: 2 days ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £400 - £600 per day
Posted: 5 days ago
Crawley, West Sussex
Network ITR
Salary: £45000 - £50000 per annum
Posted: 4 days ago
Kidlington, Oxfordshire
Thames Valley Police
Salary: £53,276 per annum plus excellent benefits
Posted: 9 days ago
East Sussex
Spring Technology
Posted: 4 days ago
Southampton
Spectrum IT
Salary: £22000 - £25000 per annum
Posted: 9 days ago
Chalfont St. Giles, Buckinghamshire
Polar Recruitment
Salary: £60000 - £67000 per annum + Bonus + Excellent Benefits
Posted: 4 days ago
Reading, Berkshire
Digital Decision
Salary: From £60,000 to £65,000 per annum Bonus and Car Allowance
Posted: 2 days ago
Maidenhead, Berkshire
Maersk Line
Posted: 7 days ago
Eastleigh, Hampshire
Kingfisher IT Services
Salary: £negotiable dependent on exp. + benefits and bonus potential
Posted: 7 days ago
Folkestone
Saga
Salary: Competitive
Posted: 17 days ago
Maidenhead, Berkshire
Maersk Line
Posted: 15 days ago
Maidenhead, Berkshire
Maersk Line
Posted: 15 days ago
Dartford, Kent
EXCELerate
Salary: Up to £25,000 per annum £25k+ base / £50k OTE uncapped + company benef
Posted: 2 days ago
Worthing, Sussex
HM Revenue and Customs
Salary: £49,400 - £54,600
Posted: 14 days ago
Maidenhead, Berkshire
Maersk Line
Posted: 15 days ago
Thatcham, Berkshire
Raytheon Systems Ltd
Posted: 23 days ago
Liphook, Hampshire
Bohunt Education Trust
Posted: 27 days ago
Guildford, Surrey
Actica Consulting Ltd
Salary: 65000
Posted: 22 days ago
Guildford, Surrey
Actica Consulting Ltd
Salary: 70000
Posted: 22 days ago
Maidenhead, Berkshire
Maersk Line
Posted: 15 days ago
Milton Keynes, Buckinghamshire
Oscar
Posted: 2 days ago