Service Management Jobs in the South East

Service Management
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
21 May 2024
Same period 2023 Same period 2022
Rank 138 119 201
Rank change year-on-year -19 +82 -74
Permanent jobs citing Service Management 335 383 390
As % of all permanent jobs advertised in the South East 1.98% 2.69% 1.93%
As % of the Processes & Methodologies category 2.35% 2.85% 2.04%
Number of salaries quoted 238 281 231
10th Percentile £28,550 £28,800 £24,793
25th Percentile £36,250 £34,700 £36,400
Median annual salary (50th Percentile) £52,500 £52,500 £55,000
Median % change year-on-year - -4.55% +10.00%
75th Percentile £59,756 £65,000 £65,000
90th Percentile £63,750 £86,250 £81,250
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

All Process and Methodology Skills
South East

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,227 13,460 19,147
As % of all permanent jobs advertised in the South East 84.24% 94.52% 94.52%
Number of salaries quoted 9,849 7,830 11,948
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £86,250 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the South East

Job postings citing Service Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Management in the South East

Service Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Management in the South East.

Salary trend for Service Management in the South East

Service Management
Salary Histogram in the South East

Salary distribution for jobs citing Service Management in the South East over the 6 months to 21 May 2024.

Salary histogram for Service Management in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 6 months to 21 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +4 183 £52,500 +23.53% 22
Berkshire +27 132 £55,000 +29.41% 12
Hampshire -26 55 £52,500 +38.16% 10
Oxfordshire 0 38 £37,500 -28.91% 8
Kent -5 32 £35,000 -36.36% 6
Surrey -26 23 £50,500 -22.31% 7
West Sussex +3 19 £52,500 -19.23% 4
East Sussex +32 16 £52,500 +29.63% 6
Buckinghamshire -20 13 £55,000 +37.50% 2
Middlesex -12 3 £32,000 -39.05% 1
Sussex - 2 £35,000 -
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (7.16%) Microsoft Exchange
2 22 (6.57%) WebLogic
3 20 (5.97%) SharePoint
4 13 (3.88%) CMS
5 3 (0.90%) Exchange Server 2010
6 2 (0.60%) SAS
7 1 (0.30%) IIS
Applications
1 36 (10.75%) Microsoft Office
2 27 (8.06%) Microsoft Excel
3 21 (6.27%) Microsoft PowerPoint
4 12 (3.58%) MS Visio
Business Applications
1 4 (1.19%) SAP IS-U
2 3 (0.90%) Remedy ITSM
3 1 (0.30%) Dynamics NAV
3 1 (0.30%) SAP S/4HANA
Cloud Services
1 70 (20.90%) Microsoft 365
2 52 (15.52%) Azure
3 23 (6.87%) Entra ID
4 20 (5.97%) OneDrive
4 20 (5.97%) Power Platform
5 15 (4.48%) AWS
5 15 (4.48%) Azure Monitor
5 15 (4.48%) Azure Storage
6 13 (3.88%) Power Automate
7 11 (3.28%) PowerApps
7 11 (3.28%) ShareGate
8 8 (2.39%) IaaS
9 6 (1.79%) Amazon CloudWatch
10 5 (1.49%) Cloud Computing
10 5 (1.49%) Google Drive
11 4 (1.19%) PaaS
11 4 (1.19%) SaaS
12 3 (0.90%) Dropbox
12 3 (0.90%) Google Sheets
13 2 (0.60%) Azure Sentinel
Communications & Networking
1 36 (10.75%) Firewall
2 26 (7.76%) DNS
3 23 (6.87%) DHCP
4 18 (5.37%) VPN
5 12 (3.58%) SAN
5 12 (3.58%) Wireless
6 6 (1.79%) TCP/IP
6 6 (1.79%) Wi-Fi
7 5 (1.49%) MPLS
7 5 (1.49%) SNMP
8 4 (1.19%) Fibre Channel
8 4 (1.19%) Intrusion Detection
8 4 (1.19%) LAN
8 4 (1.19%) WAN
9 3 (0.90%) Remote Desktop
9 3 (0.90%) VoIP
10 2 (0.60%) SD-WAN
10 2 (0.60%) VLAN
10 2 (0.60%) WLAN
Database & Business Intelligence
1 22 (6.57%) Elasticsearch
2 18 (5.37%) Power BI
3 5 (1.49%) SQL Server
4 3 (0.90%) MySQL
5 1 (0.30%) Geospatial Data
5 1 (0.30%) Oracle Reports
5 1 (0.30%) Relational Database
Development Applications
1 5 (1.49%) AdminStudio
1 5 (1.49%) InstallShield
1 5 (1.49%) MSI
2 1 (0.30%) JIRA
General
1 147 (43.88%) Social Skills
2 70 (20.90%) Analytical Skills
3 53 (15.82%) Finance
4 22 (6.57%) Inclusion and Diversity
4 22 (6.57%) Police
5 21 (6.27%) Public Sector
6 20 (5.97%) Organisational Skills
7 18 (5.37%) Retail
8 15 (4.48%) Pharmaceutical
9 13 (3.88%) Telecoms
10 8 (2.39%) Legal
11 7 (2.09%) Presentation Skills
12 4 (1.19%) Billing
12 4 (1.19%) Games
12 4 (1.19%) Influencing Skills
13 2 (0.60%) Aviation
13 2 (0.60%) Digital Economy
13 2 (0.60%) Documentation Skills
13 2 (0.60%) Local Government
13 2 (0.60%) Marketing
Job Titles
1 66 (19.70%) Analyst
2 41 (12.24%) Service Manager
3 38 (11.34%) Senior
4 35 (10.45%) Lead
5 33 (9.85%) Delivery Manager
5 33 (9.85%) Service Delivery Manager
6 29 (8.66%) Senior Analyst
7 28 (8.36%) Support Analyst
8 27 (8.06%) Senior Support Analyst
9 26 (7.76%) Architect
9 26 (7.76%) ITSM Analyst
10 24 (7.16%) Support Specialist
10 24 (7.16%) Team Leader
11 23 (6.87%) Applications Support
11 23 (6.87%) Applications Support Analyst
11 23 (6.87%) Service Architect
12 22 (6.57%) Senior Applications Support
12 22 (6.57%) Senior Applications Support Analyst
13 21 (6.27%) IT Support
14 18 (5.37%) Administrator
Libraries, Frameworks & Software Standards
1 22 (6.57%) J2EE
1 22 (6.57%) Java EE
1 22 (6.57%) Spring
2 15 (4.48%) ARM Templates
3 5 (1.49%) NETCONF
4 4 (1.19%) CSS
4 4 (1.19%) HTML
5 3 (0.90%) Web Services
6 2 (0.60%) AngularJS
6 2 (0.60%) EDI
6 2 (0.60%) Twitter Bootstrap
Miscellaneous
1 34 (10.15%) Self-Motivation
2 22 (6.57%) Management Information System
3 15 (4.48%) PKI
4 13 (3.88%) Digital Signage
5 11 (3.28%) Product Ownership
6 8 (2.39%) Data Centre
6 8 (2.39%) Onboarding
7 6 (1.79%) Driving Licence
8 5 (1.49%) Clustering
8 5 (1.49%) Cyber Threat
8 5 (1.49%) Shadow IT
9 4 (1.19%) CMDB
9 4 (1.19%) Replication
10 3 (0.90%) EMC VNX
10 3 (0.90%) EPoS
11 2 (0.60%) CCTV
11 2 (0.60%) Cyber Defence
11 2 (0.60%) Mobile App
11 2 (0.60%) Security Operations Centre
11 2 (0.60%) SystemC
Operating Systems
1 100 (29.85%) Windows
2 64 (19.10%) Windows Server
3 38 (11.34%) Windows Server 2019
4 31 (9.25%) Windows Server 2016
5 28 (8.36%) Windows 10
6 25 (7.46%) Unix
7 23 (6.87%) Linux
8 12 (3.58%) Windows Server 2012
9 11 (3.28%) Windows NT
10 9 (2.69%) Windows 7
11 7 (2.09%) Mac OS
12 4 (1.19%) Windows Server 2003
12 4 (1.19%) Windows Server 2008
13 3 (0.90%) Apple iOS
13 3 (0.90%) CentOS
13 3 (0.90%) Rocky
14 1 (0.30%) Android
Processes & Methodologies
1 199 (59.40%) ITIL
2 120 (35.82%) ITSM
3 80 (23.88%) Customer Service
4 73 (21.79%) Service Delivery
5 66 (19.70%) Problem-Solving
6 62 (18.51%) Incident Management
7 58 (17.31%) Change Management
8 57 (17.01%) Continuous Improvement
9 50 (14.93%) Agile
10 46 (13.73%) Project Management
11 43 (12.84%) Problem Management
12 39 (11.64%) DevOps
13 37 (11.04%) Stakeholder Management
14 33 (9.85%) Actionable Insight
14 33 (9.85%) Enterprise Architecture
15 32 (9.55%) Analytics
16 29 (8.66%) Release Management
17 28 (8.36%) Change Control
18 27 (8.06%) Cybersecurity
18 27 (8.06%) Impact Assessments
Programming Languages
1 31 (9.25%) PowerShell
2 26 (7.76%) Java
3 24 (7.16%) C#
4 22 (6.57%) Shell Script
5 20 (5.97%) VB
6 15 (4.48%) Bicep
6 15 (4.48%) JavaScript
6 15 (4.48%) VBScript
7 7 (2.09%) SQL
8 4 (1.19%) ABAP
8 4 (1.19%) Python
9 2 (0.60%) C
10 1 (0.30%) T-SQL
Qualifications
1 127 (37.91%) Security Cleared
2 105 (31.34%) SC Cleared
3 78 (23.28%) Degree
4 69 (20.60%) DV Cleared
5 22 (6.57%) ITIL Foundation Certificate
6 12 (3.58%) ITIL Certification
7 11 (3.28%) DBS Check
7 11 (3.28%) Master's Degree
8 10 (2.99%) Microsoft Certification
9 7 (2.09%) Computer Science Degree
10 6 (1.79%) AWS Certification
11 4 (1.19%) Azure Certification
11 4 (1.19%) SAP Certification
12 2 (0.60%) A+ Certification
12 2 (0.60%) CCNA
12 2 (0.60%) CISA
12 2 (0.60%) Cisco Certification
12 2 (0.60%) CISSP
12 2 (0.60%) CompTIA CySA+
12 2 (0.60%) HNC
Quality Assurance & Compliance
1 57 (17.01%) SLA
2 13 (3.88%) Sarbanes-Oxley
3 8 (2.39%) GDPR
4 7 (2.09%) HIPAA
5 5 (1.49%) ISO/IEC 20000
6 4 (1.19%) Data Quality
7 3 (0.90%) COBIT
8 2 (0.60%) Cyber Essentials
8 2 (0.60%) GRC
8 2 (0.60%) ISO/IEC 27001
8 2 (0.60%) QA
System Software
1 87 (25.97%) Active Directory
2 18 (5.37%) Firmware
3 17 (5.07%) Hyper-V
3 17 (5.07%) VMware Infrastructure
4 16 (4.78%) Virtual Desktop
5 15 (4.48%) Virtual Machines
6 5 (1.49%) Microsoft App-V
7 4 (1.19%) Terminal Services
7 4 (1.19%) vSphere
8 3 (0.90%) VMware ESXi
9 2 (0.60%) Docker
Systems Management
1 56 (16.72%) SCCM
2 39 (11.64%) SCOM
3 31 (9.25%) WSUS
4 27 (8.06%) Microsoft Intune
5 22 (6.57%) OpenSSO
5 22 (6.57%) Single Sign-On
6 19 (5.67%) Active Directory Federation Services
7 17 (5.07%) Kubernetes
8 11 (3.28%) Sysprep
9 8 (2.39%) NetBackup
10 4 (1.19%) EMC NetWorker
10 4 (1.19%) Microsoft Clustering
10 4 (1.19%) NetCrunch
11 3 (0.90%) OpenView
11 3 (0.90%) vCenter Server
12 2 (0.60%) Nagios
13 1 (0.30%) IBM BigFix
13 1 (0.30%) Jamf Pro
13 1 (0.30%) SmoothWall
13 1 (0.30%) Tivoli
Vendors
1 125 (37.31%) Microsoft
2 37 (11.04%) ServiceNow
3 29 (8.66%) VMware
4 26 (7.76%) Oracle
4 26 (7.76%) Remedy
5 21 (6.27%) HP
6 14 (4.18%) Google
7 13 (3.88%) Dynatrace
7 13 (3.88%) Riverbed
7 13 (3.88%) Snow
8 11 (3.28%) Nintex
9 8 (2.39%) SAP
10 7 (2.09%) Cisco
10 7 (2.09%) Dell
10 7 (2.09%) McAfee
11 6 (1.79%) Commvault
11 6 (1.79%) Palo Alto
11 6 (1.79%) Zerto
12 5 (1.49%) Autodesk
12 5 (1.49%) Bloomberg