The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Service Management
England / South East
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 137 128 107
Rank change year-on-year -9 -21  
Permanent jobs citing Service Management 347 496 606
As % of all permanent IT jobs advertised in the South East 2.31% 2.55% 2.90%
As % of the Processes & Methodologies category 2.69% 2.92% 3.37%
Number of salaries quoted 217 374 420
Median salary £47,500 £46,500 £50,000
Median salary % change year-on-year +2.15% -7.00%  
90% offered a salary of more than £27,500 £25,150 £24,750
10% offered a salary of more than £75,000 £80,000 £68,950
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process and methodology skills.

Process & Methodology Skills
South East
Permanent job vacancies with a requirement for process and methodology skills 12911 16973 17958
As % of all permanent IT job vacancies advertised in the South East 86.11% 87.17% 85.84%
Number of salaries quoted 10602 14317 14296
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £30,764 £30,000 £30,000
10% offered a salary of more than £67,500 £67,500 £70,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in the South East.

Salary trend for Service Management in the South East

Service Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Management in the South East over the 3 months to 28 March 2017.

Salary histogram for Service Management in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 115 £60,000 +9.09% 8
Surrey -4 77 £36,000 -15.29% 3
Hampshire -13 74 £40,000 -16.66% 10
Buckinghamshire +9 39 £35,750 -10.62% 3
Kent +25 15 £56,250 +87.50%
West Sussex +12 13 £46,119 -16.14% 3
Oxfordshire -5 11 £41,500 +10.66% 2
East Sussex +5 6 £52,500 +23.52%
Service Management
England

For the 6 months to 28 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Service Management.

1 486 (65.06%) ITIL
2 176 (23.56%) Service Delivery
3 174 (23.29%) ITSM
4 152 (20.35%) Windows
5 150 (20.08%) Finance
6 147 (19.68%) Project Management
7 146 (19.54%) SLA
8 129 (17.27%) Microsoft
9 124 (16.60%) Incident Management
10 104 (13.92%) MS Excel
11 91 (12.18%) Degree
11 91 (12.18%) ITIL V3
12 82 (10.98%) Active Directory
13 81 (10.84%) Stakeholder Management
14 80 (10.71%) ITIL Certification
14 80 (10.71%) Agile Software Development
15 78 (10.44%) SQL
16 74 (9.91%) Telecoms
17 71 (9.50%) Cisco
18 68 (9.10%) Problem Management
18 68 (9.10%) Security Cleared
19 66 (8.84%) MS Office
19 66 (8.84%) Management Information System
20 63 (8.43%) VMware
21 62 (8.30%) Change Management
22 61 (8.17%) SQL Server
22 61 (8.17%) Logistics
23 59 (7.90%) Analytical Skills
24 58 (7.76%) Windows 7
25 55 (7.36%) Computer Science

Service Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (3.61%) MS Exchange
2 24 (3.21%) SharePoint
3 19 (2.54%) IIS
4 15 (2.01%) IBM Notes
5 9 (1.20%) Blackberry Enterprise Server
5 9 (1.20%) Skype for Business
6 8 (1.07%) Exchange Server 2010
7 4 (0.54%) BizTalk Server
7 4 (0.54%) Exchange Server 2003
7 4 (0.54%) MS Project Server
8 3 (0.40%) Exchange Server 2007
8 3 (0.40%) Exchange Server 2013
8 3 (0.40%) Oracle SOA Suite
8 3 (0.40%) SharePoint 2010
8 3 (0.40%) Tomcat
8 3 (0.40%) WebLogic
9 2 (0.27%) SharePoint Server
9 2 (0.27%) WebSphere
10 1 (0.13%) CMS
10 1 (0.13%) JBoss
Applications
1 104 (13.92%) MS Excel
2 66 (8.84%) MS Office
3 7 (0.94%) MS Project
4 2 (0.27%) MS PowerPoint
4 2 (0.27%) MS Visio
4 2 (0.27%) Spreadsheet
5 1 (0.13%) Maya
Business Applications
1 19 (2.54%) SAP HR
2 18 (2.41%) SAP FI
3 17 (2.28%) Maximo
4 16 (2.14%) Primavera
4 16 (2.14%) SAP CO
4 16 (2.14%) SAP FI/CO
4 16 (2.14%) SAP MM
4 16 (2.14%) SAP PM
4 16 (2.14%) SAP QM
4 16 (2.14%) SAP SD
5 8 (1.07%) Dynamics CRM
6 7 (0.94%) Remedy ITSM
7 3 (0.40%) Dynamics AX
7 3 (0.40%) Oracle BPM
8 2 (0.27%) Dynamics NAV
8 2 (0.27%) SAP BPC
8 2 (0.27%) SAP FI-AP
8 2 (0.27%) SAP FI-AR
8 2 (0.27%) SAP FI-GL
9 1 (0.13%) SAP Oil and Gas
Cloud Services
1 42 (5.62%) Office 365
2 27 (3.61%) Microsoft Azure
3 23 (3.08%) Amazon AWS
4 22 (2.95%) Cloud Computing
5 10 (1.34%) SaaS
6 7 (0.94%) PaaS
7 6 (0.80%) IaaS
8 2 (0.27%) Akamai
8 2 (0.27%) G Suite
9 1 (0.13%) AWS CloudFormation
9 1 (0.13%) AWS Elastic Beanstalk
9 1 (0.13%) Cloudflare
9 1 (0.13%) OneDrive
9 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 44 (5.89%) VPN
2 42 (5.62%) Firewall
3 36 (4.82%) TCP/IP
4 30 (4.02%) DNS
5 26 (3.48%) DHCP
6 25 (3.35%) Network Security
7 23 (3.08%) ATM
7 23 (3.08%) LAN
8 21 (2.81%) Wireless
9 19 (2.54%) Cisco Nexus
10 18 (2.41%) Ethernet
11 17 (2.28%) WAN
12 14 (1.87%) Cisco ASA
13 13 (1.74%) Internet
14 12 (1.61%) HTTP
14 12 (1.61%) SAN
15 11 (1.47%) MPLS
16 10 (1.34%) LDAP
17 9 (1.20%) Broadband
17 9 (1.20%) SSL
Database & Business Intelligence
1 61 (8.17%) SQL Server
2 25 (3.35%) SQL Server Integration Services
3 16 (2.14%) GIS
4 11 (1.47%) SQL Server Reporting Services
5 8 (1.07%) Relational Database
6 5 (0.67%) DocumentDB
6 5 (0.67%) RavenDB
7 4 (0.54%) Big Data
7 4 (0.54%) Oracle Database
8 3 (0.40%) MySQL
8 3 (0.40%) PostgreSQL
8 3 (0.40%) QlikView
8 3 (0.40%) SQL Server Analysis Services
9 2 (0.27%) Couchbase
9 2 (0.27%) Oracle Database 10g
9 2 (0.27%) Oracle Database 11g
9 2 (0.27%) Oracle Database 12c
9 2 (0.27%) RDBMS
9 2 (0.27%) SQL Server 2008
9 2 (0.27%) SQL Server 2012
Development Applications
1 12 (1.61%) Rational DOORS
2 11 (1.47%) JIRA
3 5 (0.67%) Sonatype Nexus
3 5 (0.67%) Team Foundation Server
4 4 (0.54%) Jenkins
5 2 (0.27%) CircleCI
5 2 (0.27%) Gatling
5 2 (0.27%) JMeter
5 2 (0.27%) JUnit
5 2 (0.27%) Maven
5 2 (0.27%) Visual Studio
6 1 (0.13%) Git (software)
6 1 (0.13%) Subversion
General
1 150 (20.08%) Finance
2 74 (9.91%) Telecoms
3 41 (5.49%) Retail
4 30 (4.02%) Billing
5 27 (3.61%) Legal
6 20 (2.68%) Marketing
7 18 (2.41%) Back Office
8 12 (1.61%) Advertising
9 8 (1.07%) Electronics
9 8 (1.07%) Front Office
9 8 (1.07%) Publishing
10 7 (0.94%) Banking
10 7 (0.94%) Local Government
10 7 (0.94%) Manufacturing
11 1 (0.13%) Financial Institution
11 1 (0.13%) Games
11 1 (0.13%) Multimedia
11 1 (0.13%) Pharmaceutical
Job Titles
1 121 (16.20%) Service Manager
2 98 (13.12%) Analyst
3 60 (8.03%) IT Manager
4 48 (6.43%) Services Delivery Manager
5 46 (6.16%) Delivery Manager
6 44 (5.89%) IT Services Manager
7 43 (5.76%) Consultant
8 39 (5.22%) Applications Support
9 38 (5.09%) IT Analyst
10 37 (4.95%) Incident Manager
10 37 (4.95%) ITIL Manager
11 36 (4.82%) Architect
12 33 (4.42%) Developer
12 33 (4.42%) Network Engineer
13 32 (4.28%) Support Analyst
14 29 (3.88%) IT Support
15 27 (3.61%) Service Analyst
16 25 (3.35%) Service Management Consultant
17 24 (3.21%) Infrastructure Manager
18 23 (3.08%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 32 (4.28%) Web Services
2 28 (3.75%) .NET
3 24 (3.21%) Middleware
4 21 (2.81%) HTML
5 19 (2.54%) CSS
6 18 (2.41%) JSON
6 18 (2.41%) XML
7 16 (2.14%) BAPI
8 14 (1.87%) CSS3
8 14 (1.87%) HTML5
9 4 (0.54%) ASP.NET
9 4 (0.54%) IBM Integration Bus
10 3 (0.40%) .NET Framework
10 3 (0.40%) Oracle Fusion
11 2 (0.27%) J2EE
11 2 (0.27%) WebSphere MQ
12 1 (0.13%) COM
12 1 (0.13%) LAMP
12 1 (0.13%) Servlets
12 1 (0.13%) SOAP
Miscellaneous
1 66 (8.84%) Management Information System
2 59 (7.90%) Analytical Skills
3 55 (7.36%) Computer Science
4 44 (5.89%) Data Centre
5 31 (4.15%) Blackberry
5 31 (4.15%) Virtual Team
6 26 (3.48%) EPoS
7 16 (2.14%) NHS
8 11 (1.47%) CMDB
9 9 (1.20%) CESG
9 9 (1.20%) EMC VNX
9 9 (1.20%) Hybrid Cloud
9 9 (1.20%) Public Cloud
9 9 (1.20%) User Experience
10 8 (1.07%) Robotics
11 7 (0.94%) Client/Server
11 7 (0.94%) Driving Licence
12 5 (0.67%) Fat Client
12 5 (0.67%) N-Tier
12 5 (0.67%) Private Cloud
Operating Systems
1 152 (20.35%) Windows
2 58 (7.76%) Windows 7
3 53 (7.10%) Linux
4 45 (6.02%) Windows Server
5 40 (5.35%) Windows Server 2008
6 34 (4.55%) Apple iOS
7 27 (3.61%) Windows Server 2012
8 25 (3.35%) Windows 10
9 24 (3.21%) Android
10 20 (2.68%) Windows XP
11 18 (2.41%) Unix
12 15 (2.01%) Red Hat Enterprise Linux
13 14 (1.87%) Windows 8
14 12 (1.61%) CentOS
14 12 (1.61%) Windows Server 2003
15 4 (0.54%) Windows 2000 Server
16 3 (0.40%) AIX
17 2 (0.27%) Mac OS X
18 1 (0.13%) Data ONTAP
18 1 (0.13%) Mac OS
Processes & Methodologies
1 486 (65.06%) ITIL
2 176 (23.56%) Service Delivery
3 174 (23.29%) ITSM
4 147 (19.68%) Project Management
5 124 (16.60%) Incident Management
6 91 (12.18%) ITIL V3
7 81 (10.84%) Stakeholder Management
8 80 (10.71%) Agile Software Development
9 68 (9.10%) Problem Management
10 62 (8.30%) Change Management
11 61 (8.17%) Logistics
12 52 (6.96%) Risk Management
13 49 (6.56%) Continuous Improvement
13 49 (6.56%) Line Management
14 48 (6.43%) PRINCE2
15 47 (6.29%) Business Intelligence
16 40 (5.35%) IT Strategy
16 40 (5.35%) Presales
17 38 (5.09%) CRM
17 38 (5.09%) SOA
Programming Languages
1 78 (10.44%) SQL
2 49 (6.56%) C#
3 30 (4.02%) JavaScript
4 26 (3.48%) PowerShell
5 24 (3.21%) T-SQL
6 16 (2.14%) Java
7 12 (1.61%) C
8 5 (0.67%) PHP
9 4 (0.54%) Bash Shell
9 4 (0.54%) VB.NET
10 3 (0.40%) Shell Script
10 3 (0.40%) VB
11 2 (0.27%) Python
12 1 (0.13%) Bourne shell
12 1 (0.13%) C-shell
12 1 (0.13%) Korn
Qualifications
1 91 (12.18%) Degree
2 80 (10.71%) ITIL Certification
3 68 (9.10%) Security Cleared
4 35 (4.69%) Cisco Certification
5 33 (4.42%) SC Cleared
6 28 (3.75%) CCNA
7 26 (3.48%) ITIL Foundation Certificate
8 24 (3.21%) Microsoft Certification
9 23 (3.08%) CCNP
10 13 (1.74%) MCP
11 11 (1.47%) A+ Certification
12 10 (1.34%) MCSE
13 9 (1.20%) APMP
14 8 (1.07%) DV Cleared
14 8 (1.07%) JNCIA
15 7 (0.94%) CISSP
15 7 (0.94%) Network+ Certification
16 6 (0.80%) CISM
17 5 (0.67%) CEH
17 5 (0.67%) CISA
Quality Assurance & Compliance
1 146 (19.54%) SLA
2 48 (6.43%) PCI DSS
3 17 (2.28%) ISO/IEC 27001
4 16 (2.14%) ISO/IEC 17799
5 14 (1.87%) COBIT
6 12 (1.61%) PMO
7 8 (1.07%) QA
8 6 (0.80%) Data Quality
9 4 (0.54%) Sarbanes-Oxley
10 3 (0.40%) PMBOK
11 2 (0.27%) ISO 9001
11 2 (0.27%) ISO/IEC 20000
12 1 (0.13%) JSP 440
12 1 (0.13%) Val IT
System Software
1 82 (10.98%) Active Directory
2 46 (6.16%) VMware Infrastructure
3 21 (2.81%) Hyper-V
4 16 (2.14%) vSphere
5 11 (1.47%) vCloud
6 7 (0.94%) BlackBerry Internet Service
6 7 (0.94%) NFS
6 7 (0.94%) XenApp
7 6 (0.80%) Terminal Services
7 6 (0.80%) VMware ESXi
8 4 (0.54%) VMware ESX
9 3 (0.40%) Microsoft App-V
9 3 (0.40%) XenDesktop
10 2 (0.27%) Docker
10 2 (0.27%) Oracle RAC
10 2 (0.27%) Virtual Machines
11 1 (0.13%) BitLocker
11 1 (0.13%) NDS
11 1 (0.13%) Virtual Desktop
Systems Management
1 22 (2.95%) SCCM
2 14 (1.87%) SCOM
3 9 (1.20%) Puppet
4 7 (0.94%) Nagios
4 7 (0.94%) NetBackup
4 7 (0.94%) Systems Management Server (SMS)
5 5 (0.67%) EMC NetWorker
5 5 (0.67%) Perfmon
6 4 (0.54%) Cisco CUCM
6 4 (0.54%) Opscode Chef
6 4 (0.54%) Tivoli Storage Manager
7 3 (0.40%) Microsoft Data Protection Manager
7 3 (0.40%) OPNET
8 2 (0.27%) CA Spectrum
8 2 (0.27%) Data Guard
8 2 (0.27%) Docker Swarm
8 2 (0.27%) Enterprise Manager Cloud Control
8 2 (0.27%) McAfee ePO
8 2 (0.27%) ThinApp
8 2 (0.27%) vRealize
Vendors
1 129 (17.27%) Microsoft
2 71 (9.50%) Cisco
3 63 (8.43%) VMware
4 36 (4.82%) Citrix
4 36 (4.82%) SAP
5 35 (4.69%) ServiceNow
6 20 (2.68%) Oracle
6 20 (2.68%) Red Hat
7 18 (2.41%) EMC
8 16 (2.14%) Remedy
9 15 (2.01%) HP
9 15 (2.01%) Juniper
9 15 (2.01%) Lotus
9 15 (2.01%) NetApp
10 11 (1.47%) CheckPoint
10 11 (1.47%) Palo Alto
11 10 (1.34%) SolarWinds
12 9 (1.20%) Avaya
12 9 (1.20%) F5
13 7 (0.94%) IBM
Milton Keynes, Buckinghamshire
Harvey Nash plc
Posted: 4 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 per annum + Benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Plan-Net
Salary: Competitive rate
Posted: 6 days ago
Thatcham, Berkshire
Raytheon Systems Ltd
Salary: Competitive plus benefits
Posted: 5 days ago
Basingstoke, Hampshire
CV Screen Ltd
Salary: £38k - 45k per year + Pension
Posted: 5 days ago
Maidenhead, Berkshire
Maersk Line
Posted: 6 days ago
Eastleigh, Hampshire
Nigel Frank International Ltd
Salary: £40000 - £45000 per annum
Posted: 4 days ago
Gatwick, West Sussex
Gatwick Airport
Salary: 15% Bonus, excellent benefits
Posted: 11 days ago
Southampton
Spectrum IT
Salary: £25000 per annum + Benefits
Posted: 15 days ago
Milton Keynes
Recruitment Genius Ltd
Salary: £35000 - £45000 per annum
Posted: 7 days ago
Staines
Bupa
Posted: 15 days ago
Maidenhead, Berkshire
Maersk Line
Salary: Competitive
Posted: 12 days ago
Maidenhead, Berkshire
Maersk Line
Salary: Competitive
Posted: 12 days ago
Oxfordshire
A C Nielsen
Posted: 6 days ago
Surrey
Austin Fraser
Posted: 5 days ago
Maidenhead, Berkshire
Maersk Line
Salary: Competitive
Posted: 12 days ago
Maidenhead, Berkshire
Maersk Line
Salary: Competitive
Posted: 12 days ago
Fareham, Hampshire
Leidos
Posted: 27 days ago
Fleet
Hays Specialist Recruitment
Salary: £33000.00 - £40000.00 per annum + % Shift Allowance
Posted: 27 days ago
Abingdon, Oxfordshire
RM plc
Salary: £60000 - £65000 per annum + car, bonus
Posted: 13 days ago
Farnborough, Hampshire
247 Jobline
Salary: From £40,000 to £50,000 per annum
Posted: 19 days ago
Fareham
Spectrum IT
Salary: £40000 per annum + Benefits
Posted: 27 days ago
Newbury, Berkshire
Vodafone
Posted: 12 days ago
Farnborough, Hampshire
Leidos
Posted: 25 days ago
Burgess Hill
Recruitment Genius Ltd
Salary: £12000 - £24000 per annum
Posted: 27 days ago
Newbury, Berkshire
Vodafone
Posted: 19 days ago