Service Management Job Trends in the South East

Service Management
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 8 June 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 119 108 151
Rank change year-on-year -11 +43 -32
Permanent jobs citing Service Management 204 205 319
As % of all permanent jobs in the South East 1.41% 2.61% 1.78%
As % of the Processes & Methodologies category 1.96% 2.89% 2.16%
Number of salaries quoted 166 75 240
10th Percentile £28,000 £32,500 £26,500
25th Percentile £30,750 £37,250 £36,250
Median annual salary (50th Percentile) £40,500 £53,750 £52,500
Median % change year-on-year -24.65% +2.38% -
75th Percentile £61,118 £62,500 £59,269
90th Percentile £90,000 £91,250 £63,750
England median annual salary £50,000 £56,745 £50,000
% change year-on-year -11.89% +13.49% -9.09%

All Process & Methodology Skills
South East

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 10,428 7,088 14,750
As % of all permanent jobs advertised in the South East 71.87% 90.33% 82.12%
Number of salaries quoted 7,190 3,389 10,273
10th Percentile £30,000 £27,000 £27,750
25th Percentile £39,280 £35,000 £37,000
Median annual salary (50th Percentile) £55,000 £52,500 £50,000
Median % change year-on-year +4.76% +5.00% -9.09%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £85,000 £81,250 £78,750
England median annual salary £60,000 £58,000 £55,000
% change year-on-year +3.45% +5.45% -12.00%

Service Management
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in the South East.

Service Management job vacancy trend in the South East

Service Management
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Service Management.

Salary distribution trend for jobs in the South East citing Service Management

Service Management
Salary Histogram in the South East

Salary distribution for jobs citing Service Management in the South East over the 6 months to 8 June 2026.

Salary histogram for Service Management in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 6 months to 8 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +2 105 £49,536 -13.85% 52
Berkshire -6 67 £40,000 -33.33% 36
Hampshire -27 43 £47,500 +35.71% 30
Surrey -28 29 £34,750 -36.82% 7
Buckinghamshire +4 26 £51,768 +3.54% 9
Kent - 26 £34,828 - 5
Oxfordshire -8 12 £58,728 -2.12% 8
East Sussex - 1 £44,000 - 1
Service Management
England

Service Management
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.47%) Confluence
2 2 (0.98%) Gentran
2 2 (0.98%) SharePoint
3 1 (0.49%) Microsoft Exchange
Applications
1 16 (7.84%) Microsoft Office
2 15 (7.35%) Microsoft Project
3 12 (5.88%) Microsoft Excel
4 1 (0.49%) Acrobat
4 1 (0.49%) MS Visio
Business Applications
1 3 (1.47%) Remedy ITSM
2 2 (0.98%) Dynamics AX
2 2 (0.98%) Dynamics NAV
3 1 (0.49%) Dynamics CRM
3 1 (0.49%) Oracle 11i
3 1 (0.49%) Oracle EBS
3 1 (0.49%) Oracle ERP
3 1 (0.49%) SAP CO
3 1 (0.49%) SAP FI
3 1 (0.49%) SAP FI/CO
3 1 (0.49%) SAP S/4HANA
3 1 (0.49%) Teamcenter
Cloud Services
1 35 (17.16%) Microsoft 365
2 33 (16.18%) Azure
3 22 (10.78%) Power Platform
4 14 (6.86%) Power Automate
5 11 (5.39%) Azure DevOps
6 6 (2.94%) AWS
6 6 (2.94%) Entra ID
7 5 (2.45%) SaaS
8 4 (1.96%) Azure Sentinel
8 4 (1.96%) Cloudflare
8 4 (1.96%) GitHub
8 4 (1.96%) GitHub Actions
9 3 (1.47%) Amazon CloudWatch
9 3 (1.47%) Dynamics 365
9 3 (1.47%) GCP
10 2 (0.98%) Miro
11 1 (0.49%) ClickUp
11 1 (0.49%) iPaaS
11 1 (0.49%) Microsoft Copilot
11 1 (0.49%) OCI
Communications & Networking
1 8 (3.92%) DNS
1 8 (3.92%) LAN
2 7 (3.43%) VPN
2 7 (3.43%) WAN
3 4 (1.96%) DHCP
3 4 (1.96%) SSL
4 3 (1.47%) Cisco Firepower
4 3 (1.47%) Cisco IOS
4 3 (1.47%) Cisco ISE
4 3 (1.47%) Firewall
4 3 (1.47%) Junos
4 3 (1.47%) Network Security
4 3 (1.47%) NX-OS
5 1 (0.49%) Internet
5 1 (0.49%) NetScaler
5 1 (0.49%) SAN
5 1 (0.49%) TCP/IP
5 1 (0.49%) VSAN
Database & Business Intelligence
1 17 (8.33%) Power BI
2 4 (1.96%) SQL Server
3 2 (0.98%) Data Warehouse
4 1 (0.49%) Oracle Database
4 1 (0.49%) Oracle Database 12c
4 1 (0.49%) RDBMS
4 1 (0.49%) Relational Database
4 1 (0.49%) SQL Server Integration Services
Development Applications
1 25 (12.25%) JIRA
2 5 (2.45%) GitLab
3 4 (1.96%) Atlassian Bamboo
3 4 (1.96%) Jenkins
4 2 (0.98%) Visual Studio
5 1 (0.49%) Bitbucket
5 1 (0.49%) ScriptRunner
General
1 75 (36.76%) Social Skills
2 38 (18.63%) Finance
3 23 (11.27%) Marketing
4 22 (10.78%) Organisational Skills
5 21 (10.29%) Analytical Skills
5 21 (10.29%) Inclusion and Diversity
5 21 (10.29%) Retail
6 11 (5.39%) Presentation Skills
7 10 (4.90%) Public Sector
8 5 (2.45%) Influencing Skills
9 4 (1.96%) Aerospace
9 4 (1.96%) Manufacturing
9 4 (1.96%) Police
10 3 (1.47%) Law
11 2 (0.98%) Italian Language
11 2 (0.98%) Japanese Language
12 1 (0.49%) Automotive
12 1 (0.49%) Documentation Skills
12 1 (0.49%) Legal
12 1 (0.49%) Local Government
Job Titles
1 41 (20.10%) IT Manager
2 32 (15.69%) Service Manager
3 28 (13.73%) Analyst
3 28 (13.73%) Applications Support
4 25 (12.25%) Sales Executive
5 22 (10.78%) IT Services Manager
5 22 (10.78%) IT Support
6 19 (9.31%) Lead
7 18 (8.82%) Support Analyst
8 16 (7.84%) Applications Support Analyst
9 14 (6.86%) Applications Manager
10 12 (5.88%) Applications Support Manager
10 12 (5.88%) Delivery Manager
10 12 (5.88%) IT Support Manager
10 12 (5.88%) Support Manager
11 11 (5.39%) Service Delivery Manager
11 11 (5.39%) Support Engineer
12 10 (4.90%) IT Engineer
12 10 (4.90%) IT Support Engineer
13 8 (3.92%) Customer Support Executive
Libraries, Frameworks & Software Standards
1 7 (3.43%) Middleware
2 4 (1.96%) Oracle Fusion
2 4 (1.96%) REST
3 3 (1.47%) Elastic Stack
3 3 (1.47%) Kafka
4 2 (0.98%) .NET
4 2 (0.98%) EDI
5 1 (0.49%) SAP Fiori
5 1 (0.49%) Web Services
Miscellaneous
1 26 (12.75%) Self-Motivation
2 21 (10.29%) Management Information System
3 19 (9.31%) Onboarding
4 6 (2.94%) Hybrid Cloud
5 4 (1.96%) Clustering
5 4 (1.96%) Cyber Defence
5 4 (1.96%) EPoS
5 4 (1.96%) PKI
5 4 (1.96%) Product Ownership
5 4 (1.96%) Security Operations Centre
6 2 (0.98%) Analytical Mindset
6 2 (0.98%) Data Centre
6 2 (0.98%) Data Structures
6 2 (0.98%) Driving Licence
6 2 (0.98%) IoT
6 2 (0.98%) Legacy Systems
6 2 (0.98%) Life Science
6 2 (0.98%) Tandem
7 1 (0.49%) Greenfield Project
7 1 (0.49%) Virtual Team
Operating Systems
1 19 (9.31%) Windows
2 11 (5.39%) Linux
3 6 (2.94%) Windows Server
4 3 (1.47%) Mac OS
5 1 (0.49%) Android
5 1 (0.49%) Apple iOS
5 1 (0.49%) Red Hat Enterprise Linux
Processes & Methodologies
1 83 (40.69%) ITSM
2 80 (39.22%) ITIL
3 65 (31.86%) Service Delivery
4 59 (28.92%) Continuous Improvement
5 43 (21.08%) CRM
6 40 (19.61%) Decision-Making
7 30 (14.71%) Change Management
7 30 (14.71%) Project Management
8 27 (13.24%) Problem-Solving
9 26 (12.75%) Business Development
10 23 (11.27%) Customer Service
11 22 (10.78%) Agile
12 21 (10.29%) Lead Generation
13 20 (9.80%) Cybersecurity
13 20 (9.80%) Project Delivery
14 19 (9.31%) Stakeholder Engagement
15 18 (8.82%) DevOps
16 17 (8.33%) Data Management
17 16 (7.84%) PRINCE2
18 15 (7.35%) Process Improvement
Programming Languages
1 23 (11.27%) SQL
2 11 (5.39%) PowerShell
3 4 (1.96%) Python
4 3 (1.47%) C#
4 3 (1.47%) JavaScript
4 3 (1.47%) Ruby
5 1 (0.49%) Groovy
5 1 (0.49%) T-SQL
Qualifications
1 35 (17.16%) Degree
2 31 (15.20%) Security Cleared
3 17 (8.33%) SC Cleared
4 15 (7.35%) DV Cleared
5 8 (3.92%) Computer Science Degree
5 8 (3.92%) ITIL Foundation Certificate
6 7 (3.43%) BPSS Clearance
7 6 (2.94%) DBS Check
7 6 (2.94%) MCSE
7 6 (2.94%) Microsoft Certification
8 4 (1.96%) CompTIA Security+
9 2 (0.98%) ITIL Certification
10 1 (0.49%) CISA
10 1 (0.49%) CISSP
10 1 (0.49%) Microsoft Certified Professional
10 1 (0.49%) PMI Certification
10 1 (0.49%) PMP
Quality Assurance & Compliance
1 10 (4.90%) SLA
2 9 (4.41%) PMO
3 3 (1.47%) Sarbanes-Oxley
4 2 (0.98%) Data Quality
4 2 (0.98%) NCSC
4 2 (0.98%) NIST
4 2 (0.98%) QA
5 1 (0.49%) GDPR
5 1 (0.49%) ISO 9001
5 1 (0.49%) ISO/IEC 20000
5 1 (0.49%) PCI DSS
System Software
1 18 (8.82%) Active Directory
2 4 (1.96%) VMware NSX
3 3 (1.47%) Firmware
3 3 (1.47%) VMware ESXi
4 2 (0.98%) UAG
4 2 (0.98%) VMware Infrastructure
Systems Management
1 8 (3.92%) vCenter Server
2 4 (1.96%) Graylog
3 3 (1.47%) Kibana
4 2 (0.98%) Active Directory Federation Services
4 2 (0.98%) Microsoft Intune
4 2 (0.98%) SCCM
4 2 (0.98%) SCOM
5 1 (0.49%) Autotask
5 1 (0.49%) Dell DRAC
5 1 (0.49%) Jamf Pro
5 1 (0.49%) Single Sign-On
5 1 (0.49%) VxRail
Vendors
1 79 (38.73%) Microsoft
2 25 (12.25%) ServiceNow
3 21 (10.29%) Salesforce
4 11 (5.39%) BMC
5 7 (3.43%) MuleSoft
6 6 (2.94%) HubSpot
7 5 (2.45%) Cisco
7 5 (2.45%) Oracle
7 5 (2.45%) SolarWinds
7 5 (2.45%) VMware
8 4 (1.96%) Remedy
9 3 (1.47%) Broadcom
9 3 (1.47%) Google
9 3 (1.47%) Juniper
10 2 (0.98%) Atlassian
10 2 (0.98%) IBM
10 2 (0.98%) McAfee
10 2 (0.98%) Okta
10 2 (0.98%) Progress
10 2 (0.98%) SAP