Customer Service Job Trends in Rugby

Customer Service
Warwickshire > Rugby

The table below provides summary statistics and salary benchmarking for jobs advertised in Rugby requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 7 6 23
Rank change year-on-year -1 +17 -14
Permanent jobs citing Customer Service 3 13 12
As % of all permanent jobs in Rugby 10.71% 18.31% 12.50%
As % of the Processes & Methodologies category 11.11% 19.12% 13.19%
Number of salaries quoted 0 0 11
10th Percentile - - -
25th Percentile - - £31,208
Median annual salary (50th Percentile) - - £40,313
Median % change year-on-year - - +20.34%
75th Percentile - - £41,358
90th Percentile - - £70,276
Warwickshire median annual salary £43,500 £47,500 £28,500
% change year-on-year -8.42% +66.67% -14.93%

All Process & Methodology Skills
Rugby

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Rugby.

Permanent vacancies with a requirement for process or methodology skills 27 68 91
As % of all permanent jobs advertised in Rugby 96.43% 95.77% 94.79%
Number of salaries quoted 11 13 82
10th Percentile £42,215 - £31,208
25th Percentile £45,000 £46,250 £31,250
Median annual salary (50th Percentile) £55,000 £55,000 £41,407
Median % change year-on-year - +32.83% -24.72%
75th Percentile £63,750 £71,250 £53,750
90th Percentile £65,000 - £58,750
Warwickshire median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -

Customer Service
Job Vacancy Trend in Rugby

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Rugby.

Customer Service job vacancy trend in Rugby

Customer Service
Salary Trend in Rugby

Salary distribution trend for jobs in Rugby citing Customer Service.

Salary distribution trend for jobs in Rugby citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Rugby by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 2 (66.67%) iTrent
Database & Business Intelligence
1 2 (66.67%) BusinessObjects
General
1 3 (100.00%) Social Skills
Job Titles
1 2 (66.67%) Analyst
1 2 (66.67%) HR Analyst
1 2 (66.67%) Systems Analyst
2 1 (33.33%) Administrator
2 1 (33.33%) IT Administrator
2 1 (33.33%) Sales Administrator
Processes & Methodologies
1 2 (66.67%) Agile
1 2 (66.67%) Business Analysis
1 2 (66.67%) Business Case
1 2 (66.67%) Data Modelling
1 2 (66.67%) ITIL
1 2 (66.67%) Journey Map
1 2 (66.67%) Problem-Solving
1 2 (66.67%) Scorecard
1 2 (66.67%) Stakeholder Management
1 2 (66.67%) Time Management
1 2 (66.67%) Use Case
1 2 (66.67%) User Journey Map
Qualifications
1 1 (33.33%) DBS Check