The median annual salary for a 3rd Line Technical Support was £34,750 in advertised job vacancies in the South East during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Technical Support
England / South East
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 380 430 459
Rank change year-on-year +50 +29  
Permanent jobs requiring a 3rd Line Technical Support 7 12 20
As % of all permanent IT jobs advertised in the South East 0.048% 0.066% 0.094%
As % of the Job Titles category 0.050% 0.068% 0.097%
Number of salaries quoted 4 12 15
Median salary £34,750 £38,000 £38,500
Median salary % change year-on-year -8.55% -1.29%  
90% offered a salary of more than £31,350 £28,200 £26,900
10% offered a salary of more than £42,000 £45,000 £46,500
UK excluding London median salary £37,500 £37,500 £36,000
% change year-on-year - +4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 13991 17674 20705
As % of all permanent IT job vacancies advertised in the South East 96.62% 96.97% 97.17%
Number of salaries quoted 11722 15033 16859
Median salary £43,000 £44,000 £42,500
Median salary % change year-on-year -2.27% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Technical Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 3rd Line Technical Support in the job title.

Job vacancy trend for 3rd Line Technical Support in the South East

3rd Line Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in the South East.

Salary trend for 3rd Line Technical Support in the South East

3rd Line Technical Support
Salary Histogram in the South East

The salary distribution of IT jobs citing 3rd Line Technical Support in the South East over the 3 months to 25 June 2017.

Salary histogram for 3rd Line Technical Support in the South East

3rd Line Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the South East region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +29 5 £37,500 -16.66%
Hampshire +16 1 £34,500 +15.00%
Oxfordshire - 1 £35,000 -
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 25 June 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 3rd Line Technical Support in the job title.

1 23 (85.19%) Active Directory
2 18 (66.67%) Windows
3 15 (55.56%) Veeam
4 13 (48.15%) Microsoft
4 13 (48.15%) Windows Server
5 12 (44.44%) SQL
5 12 (44.44%) Backup Exec
6 9 (33.33%) SCCM
6 9 (33.33%) Microsoft Azure
6 9 (33.33%) Office 365
7 8 (29.63%) Windows Server 2012
7 8 (29.63%) EMC
7 8 (29.63%) Clustering
8 7 (25.93%) VMware
8 7 (25.93%) arcserve
8 7 (25.93%) CommVault
8 7 (25.93%) NetApp
8 7 (25.93%) Veritas
8 7 (25.93%) DNS
8 7 (25.93%) SQL Server
8 7 (25.93%) Hybrid Cloud
9 6 (22.22%) Hyper-V
9 6 (22.22%) Linux
10 5 (18.52%) MS Exchange
10 5 (18.52%) HP
10 5 (18.52%) NetBackup
10 5 (18.52%) Service Delivery
10 5 (18.52%) Enterprise Software
10 5 (18.52%) Infrastructure Management
10 5 (18.52%) Time Management

3rd Line Technical Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (18.52%) MS Exchange
2 1 (3.70%) Apache
2 1 (3.70%) Exchange Server 2010
2 1 (3.70%) Exchange Server 2013
2 1 (3.70%) IIS
2 1 (3.70%) SharePoint
2 1 (3.70%) Skype for Business
2 1 (3.70%) Tomcat
Cloud Services
1 9 (33.33%) Microsoft Azure
1 9 (33.33%) Office 365
2 1 (3.70%) Amazon AWS
Communications & Networking
1 7 (25.93%) DNS
2 4 (14.81%) SAN
3 3 (11.11%) Firewall
3 3 (11.11%) Internet
3 3 (11.11%) Network Security
4 2 (7.41%) DHCP
4 2 (7.41%) VoIP
5 1 (3.70%) LAN
5 1 (3.70%) TCP/IP
5 1 (3.70%) WAN
5 1 (3.70%) Wireless
5 1 (3.70%) Wireshark
Database & Business Intelligence
1 7 (25.93%) SQL Server
2 2 (7.41%) DB2
2 2 (7.41%) Informix
2 2 (7.41%) SQL Server 2012
3 1 (3.70%) SQL Server 2014
General
1 2 (7.41%) Banking
1 2 (7.41%) Finance
1 2 (7.41%) Legal
1 2 (7.41%) Telecoms
2 1 (3.70%) French Language
2 1 (3.70%) Games
2 1 (3.70%) Law
Libraries, Frameworks & Software Standards
1 3 (11.11%) .NET
2 1 (3.70%) Web Services
Miscellaneous
1 8 (29.63%) Clustering
2 7 (25.93%) Hybrid Cloud
3 5 (18.52%) Enterprise Software
4 2 (7.41%) Replication
5 1 (3.70%) Analytical Skills
5 1 (3.70%) AS400
5 1 (3.70%) iSeries
5 1 (3.70%) PKI
5 1 (3.70%) Xbox
Operating Systems
1 18 (66.67%) Windows
2 13 (48.15%) Windows Server
3 8 (29.63%) Windows Server 2012
4 6 (22.22%) Linux
5 4 (14.81%) Mac OS X
6 2 (7.41%) AIX
6 2 (7.41%) Apple iOS
6 2 (7.41%) HPUX
6 2 (7.41%) Solaris
6 2 (7.41%) SUSE
6 2 (7.41%) Unix
6 2 (7.41%) Windows 10
6 2 (7.41%) Windows 7
6 2 (7.41%) Windows Server 2008
Processes & Methodologies
1 5 (18.52%) Data Management
1 5 (18.52%) Infrastructure Management
1 5 (18.52%) Service Delivery
1 5 (18.52%) Service Delivery Management
1 5 (18.52%) Time Management
1 5 (18.52%) Virtual Environments
2 4 (14.81%) ITIL
3 2 (7.41%) Agile Software Development
3 2 (7.41%) Data Protection
3 2 (7.41%) Information Management
4 1 (3.70%) Asset Management
4 1 (3.70%) Incident Management
4 1 (3.70%) Network Monitoring
4 1 (3.70%) Presales
4 1 (3.70%) Server Building
Programming Languages
1 12 (44.44%) SQL
2 3 (11.11%) C#
3 2 (7.41%) PowerShell
Qualifications
1 4 (14.81%) Microsoft Certification
2 2 (7.41%) A+ Certification
2 2 (7.41%) CompTIA Security+
2 2 (7.41%) MCSA
2 2 (7.41%) MCSE
2 2 (7.41%) MCTS
2 2 (7.41%) Network+ Certification
2 2 (7.41%) Security+ Certification
System Software
1 23 (85.19%) Active Directory
2 6 (22.22%) Hyper-V
3 3 (11.11%) VMware Infrastructure
4 2 (7.41%) VMware ESXi
5 1 (3.70%) XenApp
5 1 (3.70%) XenDesktop
Systems Management
1 12 (44.44%) Backup Exec
2 9 (33.33%) SCCM
3 5 (18.52%) HP Data Protector
3 5 (18.52%) NetBackup
4 2 (7.41%) EMC NetWorker
4 2 (7.41%) PaperCut
4 2 (7.41%) SafeCom
5 1 (3.70%) Microsoft Clustering
5 1 (3.70%) WSUS
Vendors
1 15 (55.56%) Veeam
2 13 (48.15%) Microsoft
3 8 (29.63%) EMC
4 7 (25.93%) arcserve
4 7 (25.93%) CommVault
4 7 (25.93%) NetApp
4 7 (25.93%) Veritas
4 7 (25.93%) VMware
5 5 (18.52%) HP
6 2 (7.41%) Dell
6 2 (7.41%) EqualLogic
6 2 (7.41%) Equitrac
6 2 (7.41%) Oracle
6 2 (7.41%) Red Hat
6 2 (7.41%) Sybase
7 1 (3.70%) CheckPoint
7 1 (3.70%) Cisco
7 1 (3.70%) Citrix
Buckinghamshire
Nationwide People Ltd
Salary: £28000 Per Annum Benefits and car allowance
Posted: 4 days ago