Period
to 19 January 2018

The median annual salary for a Senior IT Support was £30,000 in advertised job vacancies in the South East during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior IT Support
England > South East
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 496 524 613
Rank change year-on-year +28 +89 -28
Permanent jobs requiring a Senior IT Support 47 31 32
As % of all permanent IT jobs advertised in the South East 0.15% 0.097% 0.078%
As % of the Job Titles category 0.16% 0.10% 0.081%
Number of salaries quoted 45 26 32
South East median annual salary £30,000 £35,000 £40,000
Median salary % change year-on-year -14.29% -12.50% +14.29%
10th Percentile £26,750 £28,250 £31,250
90th Percentile £46,500 £47,500 £52,500
England median annual salary £32,500 £35,000 £37,500
% change year-on-year -7.14% -6.67% +7.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29,989 30,824 39,653
% of permanent IT jobs with a recognized job title 96.66% 96.86% 97.00%
Number of salaries quoted 25,035 25,585 33,568
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Senior IT Support
Job Vacancy Trend in the South East

Job postings that featured Senior IT Support in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Senior IT Support in the South East

Senior IT Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support in the South East.

Salary trend for Senior IT Support in the South East

Senior IT Support
Salary Histogram in the South East

The salary distribution of IT jobs citing Senior IT Support in the South East over the 6 months to 19 January 2018.

Salary histogram for Senior IT Support in the South East

Senior IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the South East region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +16 18 £38,250 +9.29% 1
West Sussex +18 17 £30,000 +3.45% 1
Berkshire +31 9 £45,000 -
Hampshire -13 6 £30,000 -17.24% 2
Buckinghamshire - 6 £32,500 - 1
Surrey -6 5 £23,500 -27.69% 1
Oxfordshire -29 3 £26,000 -25.71%
Kent +22 1 £27,500 -35.29%
Senior IT Support
England

Senior IT Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 19 January 2018, Senior IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Senior IT Support in the job title.

1 47 (100.00%) Windows
2 40 (85.11%) Active Directory
3 35 (74.47%) Windows Server 2012
4 33 (70.21%) Office 365
5 26 (55.32%) Windows Server
5 26 (55.32%) Microsoft
6 22 (46.81%) SharePoint
7 19 (40.43%) ITIL
7 19 (40.43%) SQL Server
8 18 (38.30%) A+ Certification
8 18 (38.30%) CRM
9 17 (36.17%) Dynamics CRM
10 16 (34.04%) Hyper-V
11 14 (29.79%) IIS
11 14 (29.79%) MS Exchange
12 12 (25.53%) VMware
12 12 (25.53%) Microsoft Azure
12 12 (25.53%) Mentoring
13 7 (14.89%) Firewall
13 7 (14.89%) Windows Server 2008
13 7 (14.89%) Windows 10
14 6 (12.77%) Windows 7
14 6 (12.77%) LAN
14 6 (12.77%) WAN
14 6 (12.77%) Microsoft Office
14 6 (12.77%) Cisco
15 5 (10.64%) DNS
15 5 (10.64%) TCP/IP
15 5 (10.64%) Apple
15 5 (10.64%) ASP.NET

Senior IT Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (46.81%) SharePoint
2 14 (29.79%) IIS
2 14 (29.79%) MS Exchange
3 5 (10.64%) Exchange Server 2007
3 5 (10.64%) Exchange Server 2010
4 1 (2.13%) Exchange Server 2013
4 1 (2.13%) Skype for Business
Applications
1 6 (12.77%) Microsoft Office
Business Applications
1 17 (36.17%) Dynamics CRM
Cloud Services
1 33 (70.21%) Office 365
2 12 (25.53%) Microsoft Azure
Communications & Networking
1 7 (14.89%) Firewall
2 6 (12.77%) LAN
2 6 (12.77%) WAN
3 5 (10.64%) DNS
3 5 (10.64%) TCP/IP
4 2 (4.26%) VPN
5 1 (2.13%) DHCP
5 1 (2.13%) IP Telephony
5 1 (2.13%) Skype
Database & Business Intelligence
1 19 (40.43%) SQL Server
2 3 (6.38%) MySQL
3 1 (2.13%) EDRMS
3 1 (2.13%) SQL Server Reporting Services
General
1 5 (10.64%) Marketing
Libraries, Frameworks & Software Standards
1 5 (10.64%) .NET
1 5 (10.64%) ASP.NET
Miscellaneous
1 2 (4.26%) Driving Licence
Operating Systems
1 47 (100.00%) Windows
2 35 (74.47%) Windows Server 2012
3 26 (55.32%) Windows Server
4 7 (14.89%) Windows 10
4 7 (14.89%) Windows Server 2008
5 6 (12.77%) Windows 7
6 1 (2.13%) Linux
6 1 (2.13%) Windows 8
6 1 (2.13%) Windows Server 2003
Processes & Methodologies
1 19 (40.43%) ITIL
2 18 (38.30%) CRM
3 12 (25.53%) Mentoring
4 4 (8.51%) Problem Management
5 2 (4.26%) Mobile Device Management
6 1 (2.13%) Change Control
6 1 (2.13%) Email Filtering
6 1 (2.13%) ITIL V3
6 1 (2.13%) Kalman Filter
6 1 (2.13%) Line Management
6 1 (2.13%) Stakeholder Engagement
6 1 (2.13%) Web Filtering
Programming Languages
1 5 (10.64%) C#
1 5 (10.64%) JavaScript
1 5 (10.64%) PowerShell
Qualifications
1 18 (38.30%) A+ Certification
2 2 (4.26%) DBS Check
2 2 (4.26%) MCSE
2 2 (4.26%) Microsoft Certification
3 1 (2.13%) MCP
Quality Assurance & Compliance
1 1 (2.13%) QA
1 1 (2.13%) SLA
System Software
1 40 (85.11%) Active Directory
2 16 (34.04%) Hyper-V
3 3 (6.38%) VMware Infrastructure
4 1 (2.13%) Virtual Desktop
Systems Management
1 1 (2.13%) Microsoft Intune
1 1 (2.13%) SCCM
1 1 (2.13%) WSUS
Vendors
1 26 (55.32%) Microsoft
2 12 (25.53%) VMware
3 6 (12.77%) Cisco
4 5 (10.64%) Apple
5 4 (8.51%) Citrix