Period
to 23 January 2018

The median annual salary for a Service Support Manager was £50,750 in advertised job vacancies in the South East during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Support Manager
England > South East
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 528 531 610
Rank change year-on-year +3 +79 +8
Permanent jobs requiring a Service Support Manager 7 23 34
As % of all permanent IT jobs advertised in the South East 0.023% 0.073% 0.084%
As % of the Job Titles category 0.023% 0.075% 0.086%
Number of salaries quoted 4 21 33
South East median annual salary £50,750 £39,000 £42,500
Median salary % change year-on-year +30.13% -8.24% -10.53%
10th Percentile £32,750 £31,250 £36,500
90th Percentile £79,500 £70,000 £63,500
England median annual salary £45,000 £45,000 £45,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 30,048 30,635 39,457
% of permanent IT jobs with a recognized job title 96.66% 96.86% 97.00%
Number of salaries quoted 25,093 25,400 33,410
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Service Support Manager
Job Vacancy Trend in the South East

Job postings that featured Service Support Manager in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Service Support Manager in the South East

Service Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager in the South East.

Salary trend for Service Support Manager in the South East

Service Support Manager
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Support Manager in the South East over the 6 months to 23 January 2018.

Salary histogram for Service Support Manager in the South East

Service Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the South East region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -10 3 - - 1
Thames Valley +11 2 £40,750 -4.12% 1
East Sussex -20 2 £70,000 -
Oxfordshire - 2 £40,750 -
Service Support Manager
England

Service Support Manager Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 January 2018, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Support Manager in the job title.

1 6 (85.71%) Finance
2 5 (71.43%) SLA
2 5 (71.43%) ITIL
3 4 (57.14%) Service Delivery
3 4 (57.14%) Stakeholder Management
4 3 (42.86%) Microsoft Excel
4 3 (42.86%) Microsoft PowerPoint
4 3 (42.86%) Statistics
4 3 (42.86%) Performance Management
4 3 (42.86%) Critical Success Factor
4 3 (42.86%) Escalation Management
4 3 (42.86%) Contract Management
4 3 (42.86%) Service Delivery Management
5 2 (28.57%) ITIL V3
5 2 (28.57%) Agile Software Development
5 2 (28.57%) Scrum
6 1 (14.29%) Cadence
6 1 (14.29%) Legal
6 1 (14.29%) SMS
6 1 (14.29%) Workflow
6 1 (14.29%) ITIL Certification
6 1 (14.29%) Service Management
6 1 (14.29%) Strategic Planning
6 1 (14.29%) Incident Management
6 1 (14.29%) Marketing
6 1 (14.29%) QA
6 1 (14.29%) Wiki
6 1 (14.29%) Product Marketing
6 1 (14.29%) Product Management
6 1 (14.29%) SaaS

Service Support Manager Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (42.86%) Microsoft Excel
1 3 (42.86%) Microsoft PowerPoint
Cloud Services
1 1 (14.29%) SaaS
Communications & Networking
1 1 (14.29%) SMS
General
1 6 (85.71%) Finance
2 1 (14.29%) Legal
2 1 (14.29%) Marketing
Miscellaneous
1 1 (14.29%) Wiki
Processes & Methodologies
1 5 (71.43%) ITIL
2 4 (57.14%) Service Delivery
2 4 (57.14%) Stakeholder Management
3 3 (42.86%) Contract Management
3 3 (42.86%) Critical Success Factor
3 3 (42.86%) Escalation Management
3 3 (42.86%) Performance Management
3 3 (42.86%) Service Delivery Management
3 3 (42.86%) Statistics
4 2 (28.57%) Agile Software Development
4 2 (28.57%) ITIL V3
4 2 (28.57%) Scrum
5 1 (14.29%) Incident Management
5 1 (14.29%) Product Management
5 1 (14.29%) Product Marketing
5 1 (14.29%) Service Management
5 1 (14.29%) Strategic Planning
5 1 (14.29%) Workflow
Qualifications
1 1 (14.29%) ITIL Certification
Quality Assurance & Compliance
1 5 (71.43%) SLA
2 1 (14.29%) QA
Vendors
1 1 (14.29%) Cadence