Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
Wales > South Wales
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 70 98 108
Rank change year-on-year +28 +10 -2
Permanent jobs citing Problem Management 40 39 40
As % of all permanent IT jobs advertised in South Wales 2.84% 1.76% 1.63%
As % of the Processes & Methodologies category 3.22% 1.96% 1.89%
Number of salaries quoted 37 36 38
South Wales median annual salary £30,000 £35,000 £45,500
Median salary % change year-on-year -14.29% -23.08% +26.39%
10th Percentile £24,600 £28,250 £29,750
90th Percentile £40,700 £43,125 £55,000
Wales median annual salary £33,934 £35,000 £47,500
% change year-on-year -3.05% -26.32% +27.52%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
South Wales
Permanent vacancies with a requirement for process or methodology skills 1244 1989 2111
As % of all permanent IT jobs advertised in South Wales 88.48% 89.92% 85.88%
Number of salaries quoted 1102 1781 1807
South Wales median annual salary £39,250 £37,500 £36,000
Median salary % change year-on-year +4.67% +4.17% +2.86%
10th Percentile £23,000 £22,500 £23,000
90th Percentile £56,250 £55,250 £55,000
Wales median annual salary £40,000 £37,500 £36,000
% change year-on-year +6.67% +4.17% +2.86%

Problem Management
Job Vacancy Trend in South Wales

Job postings citing Problem Management as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Problem Management in South Wales

Problem Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in South Wales.

Salary trend for Problem Management in South Wales

Problem Management
Salary Histogram in South Wales

The salary distribution of IT jobs citing Problem Management in South Wales over the 6 months to 17 November 2017.

Salary histogram for Problem Management in South Wales

Problem Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South Wales region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +17 23 £30,000 -14.29%
Cardiff +21 15 £30,000 -7.69% 2
Caerphilly +1 1 £32,000 -20.00%
Problem Management
Wales

For the 6 months to 17 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for Problem Management.

1 25 (62.50%) Windows
2 24 (60.00%) ITIL
3 20 (50.00%) Windows Server
4 18 (45.00%) Microsoft
5 17 (42.50%) Active Directory
5 17 (42.50%) Windows Server 2008
6 13 (32.50%) Release Management
6 13 (32.50%) Service Management
6 13 (32.50%) SQL Server
7 11 (27.50%) Linux
7 11 (27.50%) SLA
7 11 (27.50%) Incident Management
7 11 (27.50%) Retail
8 10 (25.00%) SaaS
8 10 (25.00%) PaaS
8 10 (25.00%) Continuous Improvement
8 10 (25.00%) Unix
8 10 (25.00%) IaaS
9 9 (22.50%) Cisco
10 8 (20.00%) VPN
10 8 (20.00%) VMware
10 8 (20.00%) vSphere
10 8 (20.00%) Windows Server 2012
11 7 (17.50%) Capacity Management
11 7 (17.50%) Office 365
11 7 (17.50%) VMware ESXi
11 7 (17.50%) SAN
11 7 (17.50%) Change Management
11 7 (17.50%) IIS
12 6 (15.00%) Firewall

Problem Management
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.50%) IIS
2 4 (10.00%) JBoss
3 3 (7.50%) SharePoint
4 2 (5.00%) WebLogic
5 1 (2.50%) Cloud Foundry
5 1 (2.50%) CMS
Applications
1 1 (2.50%) Chatbot
1 1 (2.50%) Microsoft Office
Cloud Services
1 10 (25.00%) IaaS
1 10 (25.00%) PaaS
1 10 (25.00%) SaaS
2 7 (17.50%) Office 365
3 6 (15.00%) Microsoft Azure
4 4 (10.00%) Amazon AWS
5 3 (7.50%) G Suite
6 2 (5.00%) Azure Active Directory
Communications & Networking
1 8 (20.00%) VPN
2 7 (17.50%) SAN
3 6 (15.00%) Firewall
3 6 (15.00%) Wi-Fi
4 5 (12.50%) DNS
4 5 (12.50%) NAS
4 5 (12.50%) TCP/IP
5 4 (10.00%) DHCP
6 3 (7.50%) H.323
6 3 (7.50%) HTTP
6 3 (7.50%) Internet
6 3 (7.50%) LAN
6 3 (7.50%) Unified Communications
6 3 (7.50%) VoIP
6 3 (7.50%) WAN
7 2 (5.00%) SSH
8 1 (2.50%) PuTTY
8 1 (2.50%) SecureCRT
8 1 (2.50%) Telnet
Database & Business Intelligence
1 13 (32.50%) SQL Server
2 3 (7.50%) SQL Server 2008
2 3 (7.50%) SQL Server 2012
2 3 (7.50%) SQL Server 2014
3 2 (5.00%) Couchbase
3 2 (5.00%) Ingres
3 2 (5.00%) MongoDB
3 2 (5.00%) NoSQL
3 2 (5.00%) Oracle Exadata
3 2 (5.00%) PostgreSQL
3 2 (5.00%) Relational Database
4 1 (2.50%) Hadoop
4 1 (2.50%) Oracle Database
4 1 (2.50%) Oracle Database 11g
4 1 (2.50%) Oracle Database 12c
4 1 (2.50%) SQL Server 2016
Development Applications
1 2 (5.00%) JIRA
2 1 (2.50%) Talend Open Studio
General
1 11 (27.50%) Retail
2 5 (12.50%) Telecoms
3 3 (7.50%) Welsh Language
4 1 (2.50%) Law
Job Titles
1 8 (20.00%) Support Engineer
2 6 (15.00%) IT Support
3 5 (12.50%) 2nd Line Support
4 4 (10.00%) 3rd Line Engineer
4 4 (10.00%) 3rd Line Support
4 4 (10.00%) 3rd Line Support Engineer
4 4 (10.00%) Infrastructure Engineer
5 3 (7.50%) 2nd Line Engineer
5 3 (7.50%) Administrator
5 3 (7.50%) Infrastructure Manager
5 3 (7.50%) IT Supervisor
5 3 (7.50%) Senior IT Support
5 3 (7.50%) Service Management Advisor
5 3 (7.50%) Service Manager
5 3 (7.50%) Support Supervisor
5 3 (7.50%) Support Team Leader
5 3 (7.50%) Team Leader
5 3 (7.50%) Telephony Engineer
6 2 (5.00%) Desktop Support
6 2 (5.00%) Operations Manager
Libraries, Frameworks & Software Standards
1 2 (5.00%) WebRTC
2 1 (2.50%) SAP Basis
2 1 (2.50%) Web Services
Miscellaneous
1 6 (15.00%) Analytical Skills
2 4 (10.00%) Data Centre
3 3 (7.50%) Client/Server
3 3 (7.50%) Enterprise Storage
3 3 (7.50%) Management Information System
3 3 (7.50%) PKI
4 1 (2.50%) CMDB
Operating Systems
1 25 (62.50%) Windows
2 20 (50.00%) Windows Server
3 17 (42.50%) Windows Server 2008
4 11 (27.50%) Linux
5 10 (25.00%) Unix
6 8 (20.00%) Windows Server 2012
7 3 (7.50%) AIX
8 2 (5.00%) Android
9 1 (2.50%) CentOS
Processes & Methodologies
1 24 (60.00%) ITIL
2 13 (32.50%) Release Management
2 13 (32.50%) Service Management
3 11 (27.50%) Incident Management
4 10 (25.00%) Continuous Improvement
5 7 (17.50%) Capacity Management
5 7 (17.50%) Change Management
6 5 (12.50%) Data Transformation
6 5 (12.50%) Identity Management
6 5 (12.50%) Service Delivery
7 4 (10.00%) High Availability
7 4 (10.00%) Mobile Device Management
7 4 (10.00%) Performance Monitoring
8 3 (7.50%) Data Centre Operations
8 3 (7.50%) Disaster Recovery
8 3 (7.50%) E-Commerce
8 3 (7.50%) Performance Management
8 3 (7.50%) Root Cause Analysis
8 3 (7.50%) Virtual Environments
8 3 (7.50%) Web Development
Programming Languages
1 4 (10.00%) Java
2 3 (7.50%) JavaScript
3 1 (2.50%) ABAP
3 1 (2.50%) SQL
Qualifications
1 3 (7.50%) Avaya Certification
1 3 (7.50%) MCITP
1 3 (7.50%) MCSE
1 3 (7.50%) Microsoft Certification
2 1 (2.50%) ITIL Certification
2 1 (2.50%) SC Cleared
2 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 11 (27.50%) SLA
2 1 (2.50%) ISO/IEC 27001
System Software
1 17 (42.50%) Active Directory
2 8 (20.00%) vSphere
3 7 (17.50%) VMware ESXi
4 4 (10.00%) VMware Infrastructure
5 3 (7.50%) Hyper-V
Systems Management
1 4 (10.00%) Systems Management Server (SMS)
2 2 (5.00%) Oracle Enterprise Manager
2 2 (5.00%) SCCM
3 1 (2.50%) Cisco CUCM
3 1 (2.50%) Data Guard
3 1 (2.50%) Oracle RMAN
3 1 (2.50%) Oracle ZFS
Vendors
1 18 (45.00%) Microsoft
2 9 (22.50%) Cisco
3 8 (20.00%) VMware
4 3 (7.50%) Avaya
4 3 (7.50%) Google
4 3 (7.50%) Oracle
4 3 (7.50%) SAP
5 2 (5.00%) Actian
5 2 (5.00%) Cloudera
5 2 (5.00%) ServiceNow
5 2 (5.00%) Splunk
6 1 (2.50%) Juniper
6 1 (2.50%) Red Hat
6 1 (2.50%) SolarWinds
6 1 (2.50%) Talend