The median annual salary for a Support Engineer was £27,000 in advertised job vacancies in Wales during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK / Wales
3 months to
27 Mar 2017
Same period 2016 Same period 2015
Rank 67 47 80
Rank change year-on-year -20 +33  
Permanent jobs requiring a Support Engineer 34 59 27
As % of all permanent IT jobs advertised in Wales 3.11% 4.24% 1.99%
As % of the Job Titles category 3.23% 4.32% 2.04%
Number of salaries quoted 31 51 23
Median salary £27,000 £24,000 £24,000
Median salary % change year-on-year +12.50% -  
90% offered a salary of more than £21,600 £18,500 £18,000
10% offered a salary of more than £34,300 £42,500 £32,500
UK excluding London median salary £28,500 £30,000 £30,000
% change year-on-year -5.00% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wales
Permanent job vacancies with a job title containing a recognized job role 1054 1366 1321
As % of all permanent IT job vacancies advertised in Wales 96.52% 98.13% 97.42%
Number of salaries quoted 882 1152 1135
Median salary £37,500 £35,000 £37,000
Median salary % change year-on-year +7.14% -5.40%  
90% offered a salary of more than £23,000 £22,500 £24,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Engineer
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Wales.

Salary trend for Support Engineer in Wales

Support Engineer
Salary Histogram in Wales

The salary distribution of IT jobs citing Support Engineer in Wales over the 3 months to 27 March 2017.

Salary histogram for Support Engineer in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -10 29 £27,500 +12.24% 2
North Wales +1 4 £25,000 -
West Wales -8 1 £19,000 +2.70%
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 27 March 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Engineer in the job title.

1 48 (59.26%) Windows
2 36 (44.44%) Microsoft
3 29 (35.80%) SLA
4 28 (34.57%) Windows Server
5 27 (33.33%) VMware
6 26 (32.10%) Active Directory
7 21 (25.93%) MS Excel
8 19 (23.46%) ITIL
9 16 (19.75%) MS Exchange
9 16 (19.75%) Office 365
10 15 (18.52%) SQL Server
10 15 (18.52%) Internet
11 14 (17.28%) Hyper-V
12 13 (16.05%) Disaster Recovery
13 12 (14.81%) WAN
13 12 (14.81%) SQL
13 12 (14.81%) LAN
13 12 (14.81%) VMware Infrastructure
13 12 (14.81%) Windows Server 2012
14 11 (13.58%) Security Cleared
14 11 (13.58%) Linux
14 11 (13.58%) MS Office
14 11 (13.58%) Avaya
15 10 (12.35%) PDA
15 10 (12.35%) TCP/IP
15 10 (12.35%) XenServer
15 10 (12.35%) Windows 7
16 9 (11.11%) Exchange Server 2013
16 9 (11.11%) MySQL
16 9 (11.11%) Firewall

Support Engineer Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (19.75%) MS Exchange
2 9 (11.11%) Exchange Server 2013
3 7 (8.64%) Exchange Server 2010
3 7 (8.64%) JBoss
4 4 (4.94%) Exchange Server 2007
5 2 (2.47%) Apache
5 2 (2.47%) Tomcat
6 1 (1.23%) CMS
6 1 (1.23%) IIS
6 1 (1.23%) Sitecore CMS
6 1 (1.23%) Umbraco
6 1 (1.23%) WebSphere
Applications
1 21 (25.93%) MS Excel
2 11 (13.58%) MS Office
Cloud Services
1 16 (19.75%) Office 365
2 4 (4.94%) Microsoft Azure
3 1 (1.23%) Amazon AWS
Communications & Networking
1 15 (18.52%) Internet
2 12 (14.81%) LAN
2 12 (14.81%) WAN
3 10 (12.35%) TCP/IP
4 9 (11.11%) Firewall
5 8 (9.88%) Broadband
6 6 (7.41%) Ethernet
7 5 (6.17%) VoIP
7 5 (6.17%) VPN
8 4 (4.94%) SAN
9 3 (3.70%) DHCP
9 3 (3.70%) DNS
9 3 (3.70%) NAS
10 1 (1.23%) IPsec
10 1 (1.23%) MPLS
10 1 (1.23%) PPTP
10 1 (1.23%) VLAN
10 1 (1.23%) Wi-Fi
10 1 (1.23%) Wireless
Database & Business Intelligence
1 15 (18.52%) SQL Server
2 9 (11.11%) MySQL
3 1 (1.23%) Oracle Database
3 1 (1.23%) Oracle Database 11g
Development Applications
1 1 (1.23%) Ant
General
1 6 (7.41%) Telecoms
2 3 (3.70%) Advertising
2 3 (3.70%) Finance
3 1 (1.23%) Back Office
Libraries, Frameworks & Software Standards
1 7 (8.64%) HTML
2 5 (6.17%) .NET
2 5 (6.17%) ASP.NET
2 5 (6.17%) HTML5
3 1 (1.23%) Apache Flex
3 1 (1.23%) CGI
3 1 (1.23%) CSS
3 1 (1.23%) LAMP
3 1 (1.23%) Web Services
3 1 (1.23%) WebRTC
3 1 (1.23%) XHTML
3 1 (1.23%) XML
3 1 (1.23%) XSLT
Miscellaneous
1 10 (12.35%) PDA
2 5 (6.17%) Fat Client
2 5 (6.17%) Management Information System
2 5 (6.17%) Thin Client
3 3 (3.70%) Analytical Skills
4 1 (1.23%) BBC
4 1 (1.23%) Client/Server
4 1 (1.23%) Computer Science
4 1 (1.23%) Data Protection Act
Operating Systems
1 48 (59.26%) Windows
2 28 (34.57%) Windows Server
3 12 (14.81%) Windows Server 2012
4 11 (13.58%) Linux
5 10 (12.35%) Windows 7
6 7 (8.64%) Windows 10
6 7 (8.64%) Windows Server 2003
6 7 (8.64%) Windows Server 2008
7 6 (7.41%) Unix
8 5 (6.17%) Android
8 5 (6.17%) Apple iOS
8 5 (6.17%) Windows XP
9 2 (2.47%) Mac OS X
10 1 (1.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 19 (23.46%) ITIL
2 13 (16.05%) Disaster Recovery
3 8 (9.88%) Server Virtualisation
3 8 (9.88%) Web Design
4 6 (7.41%) High Availability
5 5 (6.17%) Multithreading
5 5 (6.17%) Security Patching
6 4 (4.94%) Information Security
6 4 (4.94%) Problem Management
6 4 (4.94%) Risk Management
6 4 (4.94%) Service Management
7 3 (3.70%) Application Packaging
7 3 (3.70%) Business Continuity
7 3 (3.70%) System Testing
8 2 (2.47%) Agile Software Development
8 2 (2.47%) CRM
8 2 (2.47%) ITSM
9 1 (1.23%) Content Management
9 1 (1.23%) Logistics
9 1 (1.23%) Service Delivery
Programming Languages
1 12 (14.81%) SQL
2 6 (7.41%) Java
3 5 (6.17%) C#
3 5 (6.17%) JavaScript
3 5 (6.17%) Objective-C
3 5 (6.17%) PHP
4 1 (1.23%) Perl
4 1 (1.23%) PowerShell
4 1 (1.23%) VB.NET
Qualifications
1 11 (13.58%) Security Cleared
2 5 (6.17%) Degree
3 4 (4.94%) Microsoft Certification
4 3 (3.70%) CCNA
4 3 (3.70%) Cisco Certification
4 3 (3.70%) ITIL Foundation Certificate
5 2 (2.47%) ITIL Certification
5 2 (2.47%) MCITP
6 1 (1.23%) A+ Certification
6 1 (1.23%) MCP
6 1 (1.23%) MCSE
6 1 (1.23%) Network+ Certification
6 1 (1.23%) SC Cleared
Quality Assurance & Compliance
1 29 (35.80%) SLA
2 1 (1.23%) ISO/IEC 27001
System Software
1 26 (32.10%) Active Directory
2 14 (17.28%) Hyper-V
3 12 (14.81%) VMware Infrastructure
4 10 (12.35%) XenServer
5 2 (2.47%) vSphere
6 1 (1.23%) Firmware
6 1 (1.23%) VMware ESX
6 1 (1.23%) XenApp
6 1 (1.23%) XenDesktop
Systems Management
1 5 (6.17%) SCCM
1 5 (6.17%) SCSM
2 3 (3.70%) NetBackup
3 1 (1.23%) Forefront Identity Manager
3 1 (1.23%) WhatsUp Gold
Vendors
1 36 (44.44%) Microsoft
2 27 (33.33%) VMware
3 11 (13.58%) Avaya
4 8 (9.88%) Citrix
4 8 (9.88%) Dell
5 6 (7.41%) Cisco
6 5 (6.17%) Intel Security
7 2 (2.47%) 3PAR
7 2 (2.47%) HP
7 2 (2.47%) Oracle
7 2 (2.47%) Veeam
7 2 (2.47%) Veritas
8 1 (1.23%) AppDynamics
8 1 (1.23%) Apple
8 1 (1.23%) Blue Coat
8 1 (1.23%) F5
8 1 (1.23%) Palo Alto
8 1 (1.23%) Red Hat
8 1 (1.23%) Virgin Media
8 1 (1.23%) WatchGuard
Brecon, Powys
Premier IT
Salary: £25000 - £32000 per annum
Posted: 3 days ago
Cardiff, South Glamorgan
Premier IT
Salary: £27000 per annum
Posted: 3 days ago
Newquay, Cornwall
Harvey Nash plc
Salary: £30000 - £35000 per annum
Posted: 4 days ago