Support Engineer Job Trends in Wales

Support Engineer
UK > Wales

The median Support Engineer salary in Wales is £37,500 per year, according to job vacancies posted during the 6 months leading to 10 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Aug 2026
Same period 2025 Same period 2024
Rank 82 60 54
Rank change year-on-year -22 -6 +21
Permanent jobs requiring a Support Engineer 40 10 36
As % of all permanent jobs in Wales 1.52% 1.26% 2.21%
As % of the Job Titles category 1.62% 1.48% 2.40%
Number of salaries quoted 40 8 31
10th Percentile £32,500 - -
25th Percentile £35,000 £21,250 £26,250
Median annual salary (50th Percentile) £37,500 £22,500 £30,000
Median % change year-on-year +66.67% -25.00% -6.25%
75th Percentile £45,000 £33,750 £36,250
90th Percentile - £33,825 £48,750
UK median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +2.94%

All Permanent IT Job Roles
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 2,470 676 1,497
% of permanent jobs with a recognized job title 93.74% 85.14% 91.73%
Number of salaries quoted 1,616 511 1,165
10th Percentile £30,000 £25,087 £28,000
25th Percentile £37,500 £32,750 £35,000
Median annual salary (50th Percentile) £50,000 £50,000 £45,000
Median % change year-on-year - +11.11% -1.54%
75th Percentile £65,000 £62,500 £57,500
90th Percentile £80,000 £75,000 £70,000
UK median annual salary £55,000 £55,000 £55,000
% change year-on-year - - -8.33%

Support Engineer
Job Vacancy Trend in Wales

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in Wales.

Support Engineer job vacancy trend in Wales

Support Engineer
Salary Trend in Wales

Salary distribution trend for Support Engineer job vacancies in Wales.

Salary distribution trend for Support Engineer job vacancies in Wales

Support Engineer
Salary Histogram in Wales

Salary distribution for jobs citing Support Engineer in Wales over the 6 months to 10 August 2026.

Salary histogram for Support Engineer in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 10 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales -7 32 £45,000 - 2
North Wales +4 8 £35,000 +2.94%
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in Wales

For the 6 months to 10 August 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Engineer in the job title.

1 23 (57.50%) Microsoft
1 23 (57.50%) Microsoft 365
2 21 (52.50%) Active Directory
2 21 (52.50%) Windows
3 18 (45.00%) SC Cleared
3 18 (45.00%) Security Cleared
3 18 (45.00%) VMware
3 18 (45.00%) VMware Infrastructure
4 17 (42.50%) Systems Management Server (SMS)
5 16 (40.00%) Hyper-V
6 14 (35.00%) ITIL
7 12 (30.00%) Firewall
7 12 (30.00%) Root Cause Analysis
7 12 (30.00%) Security Management
8 11 (27.50%) Problem-Solving
9 10 (25.00%) Kalman Filter
9 10 (25.00%) Mac OS
9 10 (25.00%) Mentoring
9 10 (25.00%) Problem Management
9 10 (25.00%) Proxmox
9 10 (25.00%) Technical Leadership
9 10 (25.00%) Virtual Desktop
9 10 (25.00%) Web Filtering
10 9 (22.50%) Customer Service
10 9 (22.50%) DHCP
10 9 (22.50%) DNS
11 8 (20.00%) AWS
11 8 (20.00%) Azure
11 8 (20.00%) PowerShell
11 8 (20.00%) Windows Server

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (5.00%) Confluence
1 2 (5.00%) Microsoft Exchange
1 2 (5.00%) SharePoint
Applications
1 5 (12.50%) Microsoft Office
Cloud Services
1 23 (57.50%) Microsoft 365
2 8 (20.00%) AWS
2 8 (20.00%) Azure
3 6 (15.00%) Entra ID
4 2 (5.00%) IaaS
4 2 (5.00%) OneDrive
4 2 (5.00%) SaaS
Communications & Networking
1 12 (30.00%) Firewall
2 9 (22.50%) DHCP
2 9 (22.50%) DNS
3 7 (17.50%) Wi-Fi
4 6 (15.00%) LAN
4 6 (15.00%) WAN
5 2 (5.00%) TCP/IP
Database & Business Intelligence
1 2 (5.00%) Amazon RDS
1 2 (5.00%) MySQL
1 2 (5.00%) SQL Server
General
1 17 (42.50%) Public Sector
2 11 (27.50%) Social Skills
3 2 (5.00%) Analytical Skills
Miscellaneous
1 4 (10.00%) Onboarding
2 2 (5.00%) Management Information System
2 2 (5.00%) Raspberry Pi
Operating Systems
1 21 (52.50%) Windows
2 10 (25.00%) Mac OS
3 8 (20.00%) Windows Server
4 2 (5.00%) Linux
4 2 (5.00%) Ubuntu
4 2 (5.00%) VMS
4 2 (5.00%) Windows 10
Processes & Methodologies
1 14 (35.00%) ITIL
2 12 (30.00%) Root Cause Analysis
2 12 (30.00%) Security Management
3 11 (27.50%) Problem-Solving
4 10 (25.00%) Kalman Filter
4 10 (25.00%) Mentoring
4 10 (25.00%) Problem Management
4 10 (25.00%) Technical Leadership
4 10 (25.00%) Web Filtering
5 9 (22.50%) Customer Service
6 7 (17.50%) Continuous Improvement
7 5 (12.50%) ITSM
8 4 (10.00%) Client Onboarding
8 4 (10.00%) Infrastructure Engineering
9 3 (7.50%) Collaborative Working
10 2 (5.00%) Disaster Recovery
10 2 (5.00%) Incident Response
10 2 (5.00%) Infrastructure Management
10 2 (5.00%) Major Incident Management
10 2 (5.00%) Service Management
Programming Languages
1 8 (20.00%) PowerShell
2 2 (5.00%) SQL
Qualifications
1 18 (45.00%) SC Cleared
1 18 (45.00%) Security Cleared
2 4 (10.00%) Degree
3 2 (5.00%) Computer Science Degree
3 2 (5.00%) HNC
3 2 (5.00%) HND
Quality Assurance & Compliance
1 2 (5.00%) Cyber Essentials
System Software
1 21 (52.50%) Active Directory
2 18 (45.00%) VMware Infrastructure
3 16 (40.00%) Hyper-V
4 10 (25.00%) Virtual Desktop
5 4 (10.00%) Virtual Machines
6 2 (5.00%) vSphere
Systems Management
1 17 (42.50%) Systems Management Server (SMS)
2 10 (25.00%) Proxmox
3 6 (15.00%) Microsoft Intune
4 2 (5.00%) MaaS360
Vendors
1 23 (57.50%) Microsoft
2 18 (45.00%) VMware
3 2 (5.00%) Apple
3 2 (5.00%) Cisco
3 2 (5.00%) Meraki
3 2 (5.00%) Synology
3 2 (5.00%) Veeam