Support Engineer Jobs in Wales

Support Engineer
UK > Wales

The median Support Engineer salary in Wales is £28,290 per year according to job vacancies posted during the 6 months to 23 February 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Feb 2024
Same period 2023 Same period 2022
Rank 67 105 110
Rank change year-on-year +38 +5 -38
Permanent jobs requiring a Support Engineer 52 25 28
As % of all permanent jobs advertised in Wales 3.28% 1.56% 1.55%
As % of the Job Titles category 3.39% 1.72% 1.60%
Number of salaries quoted 39 10 25
10th Percentile £21,000 £26,000 £25,600
25th Percentile £26,250 £27,188 £28,000
Median annual salary (50th Percentile) £28,290 £31,250 £30,500
Median % change year-on-year -9.47% +2.46% +10.91%
75th Percentile £42,625 £37,500 £33,750
90th Percentile £72,433 £38,875 £38,508
UK median annual salary £33,000 £33,500 £32,500
% change year-on-year -1.49% +3.08% -

All Permanent IT Job Vacancies
Wales

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 1,535 1,452 1,752
% of permanent jobs with a recognized job title 96.97% 90.81% 97.17%
Number of salaries quoted 1,020 835 1,132
10th Percentile £26,250 £29,250 £28,550
25th Percentile £32,616 £36,250 £35,749
Median annual salary (50th Percentile) £45,000 £45,000 £45,000
Median % change year-on-year - - +3.45%
75th Percentile £57,500 £62,500 £60,000
90th Percentile £69,762 £73,750 £72,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Support Engineer
Job Vacancy Trend in Wales

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Support Engineer in Wales

Support Engineer
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Support Engineer in Wales.

Salary trend for Support Engineer in Wales

Support Engineer
Salary Histogram in Wales

Salary distribution for jobs citing Support Engineer in Wales over the 6 months to 23 February 2024.

Salary histogram for Support Engineer in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 23 February 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales +13 32 £29,145 -2.85% 10
North Wales +36 13 £24,000 -38.06% 3
Mid Wales - 7 £22,500 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Wales

For the 6 months to 23 February 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Engineer in the job title.

1 30 (57.69%) Microsoft
2 27 (51.92%) Windows
3 26 (50.00%) Azure
3 26 (50.00%) Microsoft 365
4 25 (48.08%) Active Directory
5 24 (46.15%) Finance
6 22 (42.31%) Social Skills
7 17 (32.69%) Microsoft Excel
8 15 (28.85%) Customer Service
8 15 (28.85%) Break/Fix
9 14 (26.92%) DNS
9 14 (26.92%) Entra ID
10 13 (25.00%) OneDrive
10 13 (25.00%) Ticket Management
10 13 (25.00%) Remote Desktop
10 13 (25.00%) Microsoft Intune
10 13 (25.00%) Microsoft PowerPoint
11 12 (23.08%) TCP/IP
11 12 (23.08%) Linux
12 11 (21.15%) Agile
12 11 (21.15%) Banking
12 11 (21.15%) Public Cloud
12 11 (21.15%) DevOps
12 11 (21.15%) Mentoring
12 11 (21.15%) Analytical Skills
12 11 (21.15%) GCP
13 10 (19.23%) Problem-Solving
14 9 (17.31%) MySQL
14 9 (17.31%) SQL Server
15 8 (15.38%) Tomcat

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (15.38%) Confluence
1 8 (15.38%) Tomcat
2 1 (1.92%) SAS
Applications
1 17 (32.69%) Microsoft Excel
2 13 (25.00%) Microsoft PowerPoint
Business Applications
1 1 (1.92%) Dynamics AX
Cloud Services
1 26 (50.00%) Azure
1 26 (50.00%) Microsoft 365
2 14 (26.92%) Entra ID
3 13 (25.00%) OneDrive
4 11 (21.15%) GCP
5 8 (15.38%) Power Platform
6 3 (5.77%) OpenShift
Communications & Networking
1 14 (26.92%) DNS
2 13 (25.00%) Remote Desktop
3 12 (23.08%) TCP/IP
4 8 (15.38%) SSL
5 5 (9.62%) DHCP
6 2 (3.85%) Internet
6 2 (3.85%) Intranet
6 2 (3.85%) VoIP
6 2 (3.85%) VPN
6 2 (3.85%) WAN
7 1 (1.92%) ADSL
7 1 (1.92%) IPv4
7 1 (1.92%) iSCSI
7 1 (1.92%) LAN
7 1 (1.92%) MPLS
7 1 (1.92%) NAS
7 1 (1.92%) SAN
7 1 (1.92%) VLAN
Database & Business Intelligence
1 9 (17.31%) MySQL
1 9 (17.31%) SQL Server
2 8 (15.38%) Power BI
3 1 (1.92%) MariaDB
3 1 (1.92%) MySQL Workbench
Development Applications
1 8 (15.38%) JIRA
2 3 (5.77%) IBM UrbanCode
3 1 (1.92%) DBeaver
General
1 24 (46.15%) Finance
2 22 (42.31%) Social Skills
3 11 (21.15%) Analytical Skills
3 11 (21.15%) Banking
4 3 (5.77%) Inclusion and Diversity
4 3 (5.77%) Local Government
4 3 (5.77%) Police
4 3 (5.77%) Presentation Skills
5 2 (3.85%) Legal
5 2 (3.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.92%) JSON
1 1 (1.92%) RabbitMQ
1 1 (1.92%) XML
1 1 (1.92%) YAML
Miscellaneous
1 11 (21.15%) Public Cloud
2 5 (9.62%) Driving Licence
3 4 (7.69%) CCTV
4 3 (5.77%) Smartphone
5 1 (1.92%) Analytical Mindset
5 1 (1.92%) Enterprise Software
5 1 (1.92%) Hybrid Cloud
5 1 (1.92%) Life Science
5 1 (1.92%) Self-Motivation
Operating Systems
1 27 (51.92%) Windows
2 12 (23.08%) Linux
3 8 (15.38%) Unix
4 5 (9.62%) Windows Server
5 4 (7.69%) Android
5 4 (7.69%) Windows 10
6 1 (1.92%) Apple iOS
6 1 (1.92%) CentOS
6 1 (1.92%) Mac OS
6 1 (1.92%) Ubuntu
6 1 (1.92%) Windows Server 2019
Processes & Methodologies
1 15 (28.85%) Break/Fix
1 15 (28.85%) Customer Service
2 13 (25.00%) Ticket Management
3 11 (21.15%) Agile
3 11 (21.15%) DevOps
3 11 (21.15%) Mentoring
4 10 (19.23%) Problem-Solving
5 8 (15.38%) Continuous Improvement
5 8 (15.38%) Systems Thinking
6 5 (9.62%) Customer-Centric Approach
6 5 (9.62%) Customer-Centricity
6 5 (9.62%) Infrastructure Engineering
6 5 (9.62%) Mathematics
6 5 (9.62%) Proactive Monitoring
6 5 (9.62%) Web Design
7 4 (7.69%) ITIL
8 3 (5.77%) Problem Management
8 3 (5.77%) Service Management
8 3 (5.77%) Software Delivery
8 3 (5.77%) Technical Leadership
Programming Languages
1 6 (11.54%) SQL
2 3 (5.77%) Groovy
3 1 (1.92%) Bash
3 1 (1.92%) Java
3 1 (1.92%) PL/SQL
3 1 (1.92%) PowerShell
3 1 (1.92%) Python
Qualifications
1 4 (7.69%) A+ Certification
2 3 (5.77%) SC Cleared
2 3 (5.77%) Security Cleared
Quality Assurance & Compliance
1 5 (9.62%) GDPR
2 3 (5.77%) SLA
3 1 (1.92%) ISO 9001
3 1 (1.92%) ISO/IEC 27001
System Software
1 25 (48.08%) Active Directory
2 1 (1.92%) Citrix Hypervisor
2 1 (1.92%) Docker
2 1 (1.92%) Hyper-V
2 1 (1.92%) KVM
2 1 (1.92%) QEMU
2 1 (1.92%) VMware Infrastructure
2 1 (1.92%) vSphere
Systems Management
1 13 (25.00%) Microsoft Intune
2 3 (5.77%) Ansible
2 3 (5.77%) Progress Chef
2 3 (5.77%) Terraform
3 1 (1.92%) HAProxy
3 1 (1.92%) Kubernetes
Vendors
1 30 (57.69%) Microsoft
2 8 (15.38%) Atlassian
3 4 (7.69%) Salesforce
4 3 (5.77%) Google
4 3 (5.77%) IBM
5 1 (1.92%) Barracuda Networks
5 1 (1.92%) Citrix
5 1 (1.92%) Dell
5 1 (1.92%) HP
5 1 (1.92%) Red Hat
5 1 (1.92%) SonicWALL
5 1 (1.92%) VMware