The median annual salary for a Support Engineer was £30,500 in advertised job vacancies in Wales during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK / Wales
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 60 42 76
Rank change year-on-year -18 +34  
Permanent jobs requiring a Support Engineer 32 57 33
As % of all permanent IT jobs advertised in Wales 3.21% 4.30% 2.32%
As % of the Job Titles category 3.29% 4.41% 2.38%
Number of salaries quoted 33 44 26
Median salary £30,500 £26,250 £27,000
Median salary % change year-on-year +16.19% -2.77%  
90% offered a salary of more than £21,000 £20,700 £19,250
10% offered a salary of more than £38,692 £31,050 £29,000
UK excluding London median salary £29,500 £30,000 £29,000
% change year-on-year -1.66% +3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wales
Permanent job vacancies with a job title containing a recognized job role 973 1293 1387
As % of all permanent IT job vacancies advertised in Wales 97.69% 97.58% 97.40%
Number of salaries quoted 2808 3925 4350
Median salary £40,000 £37,500 £37,000
Median salary % change year-on-year +6.66% +1.35%  
90% offered a salary of more than £22,750 £22,500 £23,725
10% offered a salary of more than £55,000 £56,250 £52,500
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year +4.93% +1.25%  

Support Engineer
Job Vacancy Trend in Wales

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Support Engineer in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Wales.

Salary trend for Support Engineer in Wales

Support Engineer
Salary Histogram in Wales

The salary distribution of IT jobs citing Support Engineer in Wales over the 3 months to 29 June 2017.

Salary histogram for Support Engineer in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales 0 26 £27,500 +3.77% 4
West Wales - 3 £33,934 -
Mid Wales +9 2 £32,500 -
North Wales -5 1 £19,500 -22.00% 1
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 29 June 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Engineer in the job title.

1 41 (63.08%) Windows
2 31 (47.69%) VMware
3 25 (38.46%) Windows Server
4 24 (36.92%) Active Directory
5 23 (35.38%) Microsoft
6 21 (32.31%) Windows Server 2012
7 19 (29.23%) ITIL
8 16 (24.62%) MS Exchange
9 15 (23.08%) VMware Infrastructure
9 15 (23.08%) SLA
10 13 (20.00%) Cisco
10 13 (20.00%) Hyper-V
10 13 (20.00%) Office 365
11 12 (18.46%) VPN
12 11 (16.92%) TCP/IP
12 11 (16.92%) LAN
12 11 (16.92%) Exchange Server 2010
13 10 (15.38%) Windows 10
13 10 (15.38%) Windows Server 2008
13 10 (15.38%) Windows 7
13 10 (15.38%) Firewall
13 10 (15.38%) Linux
13 10 (15.38%) Windows Server 2003
14 9 (13.85%) Cisco Certification
14 9 (13.85%) WAN
15 8 (12.31%) Internet
15 8 (12.31%) SQL Server
15 8 (12.31%) Microsoft Office
15 8 (12.31%) Security Cleared
15 8 (12.31%) Exchange Server 2013

Support Engineer Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (24.62%) MS Exchange
2 11 (16.92%) Exchange Server 2010
3 8 (12.31%) Exchange Server 2013
4 3 (4.62%) Apache
4 3 (4.62%) Exchange Server 2007
5 2 (3.08%) IBM Notes
5 2 (3.08%) SharePoint
6 1 (1.54%) CMS
6 1 (1.54%) IIS
6 1 (1.54%) Sitecore CMS
Applications
1 8 (12.31%) Microsoft Office
2 1 (1.54%) Microsoft Excel
2 1 (1.54%) Microsoft PowerPoint
2 1 (1.54%) MS Visio
Cloud Services
1 13 (20.00%) Office 365
2 3 (4.62%) Amazon AWS
3 1 (1.54%) Microsoft Azure
3 1 (1.54%) SaaS
Communications & Networking
1 12 (18.46%) VPN
2 11 (16.92%) LAN
2 11 (16.92%) TCP/IP
3 10 (15.38%) Firewall
4 9 (13.85%) WAN
5 8 (12.31%) Internet
6 7 (10.77%) DNS
7 6 (9.23%) DHCP
8 4 (6.15%) BGP
8 4 (6.15%) Cisco ASA
8 4 (6.15%) EIGRP
8 4 (6.15%) SAN
8 4 (6.15%) VoIP
9 3 (4.62%) Broadband
9 3 (4.62%) IPsec
10 2 (3.08%) IGRP
10 2 (3.08%) OSPF
10 2 (3.08%) PBX
10 2 (3.08%) SNMP
10 2 (3.08%) VRRP
Database & Business Intelligence
1 8 (12.31%) SQL Server
2 4 (6.15%) MySQL
3 1 (1.54%) GIS
3 1 (1.54%) Oracle Database
3 1 (1.54%) Oracle Database 11g
Development Applications
1 1 (1.54%) Cucumber
1 1 (1.54%) Selenium
1 1 (1.54%) SpecFlow
1 1 (1.54%) SQL Server Management Studio (SSMS)
1 1 (1.54%) Team Foundation Server
1 1 (1.54%) TeamCity
1 1 (1.54%) Visual Studio
General
1 4 (6.15%) Finance
2 2 (3.08%) Advertising
3 1 (1.54%) Electronics
3 1 (1.54%) Law
3 1 (1.54%) Military
Libraries, Frameworks & Software Standards
1 5 (7.69%) .NET
2 3 (4.62%) ASP.NET
2 3 (4.62%) CSS
3 2 (3.08%) HTML
4 1 (1.54%) ASP.NET Web Forms
Miscellaneous
1 5 (7.69%) Analytical Skills
1 5 (7.69%) PDA
2 3 (4.62%) Data Centre
2 3 (4.62%) Management Information System
3 2 (3.08%) BBC
3 2 (3.08%) Clustering
3 2 (3.08%) Computer Science
3 2 (3.08%) Distributed Denial-of-Service
4 1 (1.54%) Client/Server
4 1 (1.54%) CMDB
4 1 (1.54%) Data Protection Act
4 1 (1.54%) Driving Licence
4 1 (1.54%) Fat Client
4 1 (1.54%) Public Cloud
4 1 (1.54%) Thin Client
Operating Systems
1 41 (63.08%) Windows
2 25 (38.46%) Windows Server
3 21 (32.31%) Windows Server 2012
4 10 (15.38%) Linux
4 10 (15.38%) Windows 10
4 10 (15.38%) Windows 7
4 10 (15.38%) Windows Server 2003
4 10 (15.38%) Windows Server 2008
5 6 (9.23%) Windows 8
5 6 (9.23%) Windows XP
6 3 (4.62%) Red Hat Enterprise Linux
6 3 (4.62%) Unix
7 2 (3.08%) AIX
7 2 (3.08%) Solaris
8 1 (1.54%) CentOS
Processes & Methodologies
1 19 (29.23%) ITIL
2 6 (9.23%) Continuous Improvement
2 6 (9.23%) Disaster Recovery
3 4 (6.15%) Load Balancing
4 3 (4.62%) Customer Requirements
4 3 (4.62%) Problem Management
4 3 (4.62%) SEO
4 3 (4.62%) Server Virtualisation
4 3 (4.62%) Service Management
4 3 (4.62%) System Testing
4 3 (4.62%) Web Design
5 2 (3.08%) Business Transformation
5 2 (3.08%) CAD
5 2 (3.08%) Data Protection
5 2 (3.08%) Mentoring
5 2 (3.08%) Migration
5 2 (3.08%) Network Design
5 2 (3.08%) Network Monitoring
5 2 (3.08%) Release Management
5 2 (3.08%) Service Delivery
Programming Languages
1 6 (9.23%) SQL
2 5 (7.69%) C#
3 1 (1.54%) Java
3 1 (1.54%) JavaScript
3 1 (1.54%) Perl
Qualifications
1 9 (13.85%) Cisco Certification
2 8 (12.31%) Security Cleared
3 7 (10.77%) CCNA
4 6 (9.23%) CCNP
5 5 (7.69%) Degree
5 5 (7.69%) Microsoft Certification
6 4 (6.15%) MCSE
6 4 (6.15%) SC Cleared
7 3 (4.62%) ITIL Certification
8 2 (3.08%) ITIL Foundation Certificate
9 1 (1.54%) A+ Certification
9 1 (1.54%) MCSA
9 1 (1.54%) Network+ Certification
9 1 (1.54%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (23.08%) SLA
2 3 (4.62%) QA
3 2 (3.08%) ISO/IEC 27001
4 1 (1.54%) Def Stans
System Software
1 24 (36.92%) Active Directory
2 15 (23.08%) VMware Infrastructure
3 13 (20.00%) Hyper-V
4 4 (6.15%) VirtualBox
4 4 (6.15%) XenServer
5 2 (3.08%) vSphere
6 1 (1.54%) Firmware
6 1 (1.54%) VMware ESXi
Systems Management
1 4 (6.15%) NetBackup
2 2 (3.08%) Cisco Prime
3 1 (1.54%) SCCM
3 1 (1.54%) SCSM
3 1 (1.54%) ServiceCenter
Vendors
1 31 (47.69%) VMware
2 23 (35.38%) Microsoft
3 13 (20.00%) Cisco
4 4 (6.15%) CheckPoint
4 4 (6.15%) Dell
4 4 (6.15%) Red Hat
5 3 (4.62%) Avaya
5 3 (4.62%) HP
5 3 (4.62%) McAfee
5 3 (4.62%) Veritas
6 2 (3.08%) Citrix
6 2 (3.08%) F5
6 2 (3.08%) LANDesk
6 2 (3.08%) Lotus
6 2 (3.08%) Oracle
6 2 (3.08%) WatchGuard
7 1 (1.54%) 3PAR
7 1 (1.54%) Sitecore
7 1 (1.54%) Veeam
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