Support Engineer Job Trends in Wales

Support Engineer
UK > Wales

The median Support Engineer salary in Wales is £32,500 per year, according to job vacancies posted during the 6 months leading to 17 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Dec 2025
Same period 2024 Same period 2023
Rank 55 70 66
Rank change year-on-year +15 -4 +31
Permanent jobs requiring a Support Engineer 23 13 24
As % of all permanent jobs in Wales 2.05% 1.35% 3.07%
As % of the Job Titles category 2.29% 1.41% 3.20%
Number of salaries quoted 15 10 15
10th Percentile - £29,975 £32,750
25th Percentile £28,000 £31,438 £35,000
Median annual salary (50th Percentile) £32,500 £34,000 £70,576
Median % change year-on-year -4.41% -51.82% +101.64%
75th Percentile £37,500 £50,000 £72,433
90th Percentile - £50,117 -
UK median annual salary £36,000 £36,000 £35,000
% change year-on-year - +2.86% +5.82%

All Permanent IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 1,006 920 750
% of permanent jobs with a recognized job title 89.50% 95.73% 96.03%
Number of salaries quoted 727 527 587
10th Percentile £27,000 £30,000 £30,000
25th Percentile £33,500 £35,000 £36,177
Median annual salary (50th Percentile) £50,000 £49,104 £47,500
Median % change year-on-year +1.82% +3.38% -1.04%
75th Percentile £60,000 £65,000 £61,445
90th Percentile £77,500 £75,000 £72,433
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Support Engineer
Job Vacancy Trend in Wales

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in Wales.

Support Engineer job vacancy trend in Wales

Support Engineer
Salary Trend in Wales

Salary distribution trend for Support Engineer job vacancies in Wales.

Salary distribution trend for Support Engineer job vacancies in Wales

Support Engineer
Salary Histogram in Wales

Salary distribution for jobs citing Support Engineer in Wales over the 6 months to 17 December 2025.

Salary histogram for Support Engineer in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 17 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales +9 21 £31,500 -35.26% 14
Mid Wales - 2 £38,750 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in Wales

For the 6 months to 17 December 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Engineer in the job title.

1 16 (69.57%) Microsoft 365
2 13 (56.52%) Azure
3 12 (52.17%) Active Directory
3 12 (52.17%) Microsoft
4 10 (43.48%) Customer Service
4 10 (43.48%) Cybersecurity
5 8 (34.78%) Continuous Improvement
6 7 (30.43%) DHCP
6 7 (30.43%) DNS
6 7 (30.43%) Microsoft Intune
7 6 (26.09%) Windows
8 5 (21.74%) Data Protection
8 5 (21.74%) Decision-Making
8 5 (21.74%) Infrastructure Engineering
8 5 (21.74%) Microsoft Certification
8 5 (21.74%) Problem-Solving
9 3 (13.04%) Analytics
9 3 (13.04%) Benchmarking
9 3 (13.04%) Cisco
9 3 (13.04%) CTC Cleared
9 3 (13.04%) Customer Acquisition
9 3 (13.04%) Customer Experience
9 3 (13.04%) Degree
9 3 (13.04%) Disaster Recovery
9 3 (13.04%) Firewall
9 3 (13.04%) Internet
9 3 (13.04%) ITIL
9 3 (13.04%) Mathematics
9 3 (13.04%) Microsoft Office
9 3 (13.04%) Patch Management

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (8.70%) Microsoft Exchange
1 2 (8.70%) SharePoint
2 1 (4.35%) IIS
Applications
1 3 (13.04%) Microsoft Office
Cloud Services
1 16 (69.57%) Microsoft 365
2 13 (56.52%) Azure
3 2 (8.70%) Entra ID
3 2 (8.70%) OneDrive
Communications & Networking
1 7 (30.43%) DHCP
1 7 (30.43%) DNS
2 3 (13.04%) Firewall
2 3 (13.04%) Internet
3 2 (8.70%) LAN
3 2 (8.70%) Network Security
3 2 (8.70%) TCP/IP
3 2 (8.70%) VLAN
3 2 (8.70%) VoIP
3 2 (8.70%) VPN
3 2 (8.70%) WAN
3 2 (8.70%) Wi-Fi
4 1 (4.35%) FTP
General
1 16 (69.57%) Social Skills
2 5 (21.74%) Analytical Skills
3 3 (13.04%) Back Office
3 3 (13.04%) Organisational Skills
4 2 (8.70%) Pharmaceutical
Miscellaneous
1 7 (30.43%) Driving Licence
2 5 (21.74%) Onboarding
3 3 (13.04%) Anti-Spyware
3 3 (13.04%) Self-Motivation
Operating Systems
1 6 (26.09%) Windows
2 3 (13.04%) Windows 10
3 2 (8.70%) Windows Server
Processes & Methodologies
1 10 (43.48%) Customer Service
1 10 (43.48%) Cybersecurity
2 8 (34.78%) Continuous Improvement
3 5 (21.74%) Data Protection
3 5 (21.74%) Decision-Making
3 5 (21.74%) Infrastructure Engineering
3 5 (21.74%) Problem-Solving
4 3 (13.04%) Analytics
4 3 (13.04%) Benchmarking
4 3 (13.04%) Customer Acquisition
4 3 (13.04%) Customer Experience
4 3 (13.04%) Disaster Recovery
4 3 (13.04%) ITIL
4 3 (13.04%) Mathematics
4 3 (13.04%) Patch Management
4 3 (13.04%) People Management
4 3 (13.04%) Server Monitoring
4 3 (13.04%) Software Deployment
4 3 (13.04%) Ticket Management
4 3 (13.04%) Time Management
Qualifications
1 5 (21.74%) Microsoft Certification
2 3 (13.04%) CTC Cleared
2 3 (13.04%) Degree
2 3 (13.04%) SC Cleared
2 3 (13.04%) Security Cleared
Quality Assurance & Compliance
1 3 (13.04%) SLA
2 1 (4.35%) Accessibility
System Software
1 12 (52.17%) Active Directory
Systems Management
1 7 (30.43%) Microsoft Intune
Vendors
1 12 (52.17%) Microsoft
2 3 (13.04%) Cisco