Support Engineer Job Trends in Wales

Support Engineer
UK > Wales

The median Support Engineer salary in Wales is £35,000 per year, according to job vacancies posted during the 6 months leading to 16 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Sep 2026
Same period 2025 Same period 2024
Rank 104 60 58
Rank change year-on-year -44 -2 +9
Permanent jobs requiring a Support Engineer 41 9 26
As % of all permanent jobs in Wales 1.31% 1.09% 1.70%
As % of the Job Titles category 1.40% 1.28% 1.85%
Number of salaries quoted 41 7 20
10th Percentile £29,750 - -
25th Percentile - £21,250 £26,250
Median annual salary (50th Percentile) £35,000 £22,500 £32,250
Median % change year-on-year +55.56% -30.23% +17.27%
75th Percentile £45,000 £33,750 £39,375
90th Percentile - £33,850 £50,000
UK median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +1.45%

All Permanent IT Job Roles
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 2,919 701 1,407
% of permanent jobs with a recognized job title 92.96% 84.87% 92.20%
Number of salaries quoted 1,844 528 964
10th Percentile £30,000 £25,087 £28,125
25th Percentile £37,500 £33,500 £35,000
Median annual salary (50th Percentile) £50,000 £48,500 £45,000
Median % change year-on-year +3.09% +7.78% -0.59%
75th Percentile £69,000 £60,000 £60,000
90th Percentile £80,000 £73,750 £70,250
UK median annual salary £59,000 £55,000 £55,000
% change year-on-year +7.27% - -8.33%

Support Engineer
Job Vacancy Trend in Wales

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in Wales.

Support Engineer job vacancy trend in Wales

Support Engineer
Salary Trend in Wales

Salary distribution trend for Support Engineer job vacancies in Wales.

Salary distribution trend for Support Engineer job vacancies in Wales

Support Engineer
Salary Histogram in Wales

Salary distribution for jobs citing Support Engineer in Wales over the 6 months to 16 September 2026.

Salary histogram for Support Engineer in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 16 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales -12 34 £38,500 - 1
North Wales +8 7 £35,000 +2.94%
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in Wales

For the 6 months to 16 September 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Engineer in the job title.

1 20 (48.78%) Microsoft
1 20 (48.78%) Microsoft 365
2 18 (43.90%) Windows
3 17 (41.46%) Active Directory
3 17 (41.46%) Problem-Solving
4 16 (39.02%) SC Cleared
4 16 (39.02%) Security Cleared
5 15 (36.59%) Mentoring
5 15 (36.59%) Root Cause Analysis
5 15 (36.59%) Systems Management Server (SMS)
6 14 (34.15%) VMware
6 14 (34.15%) VMware Infrastructure
7 13 (31.71%) PowerShell
8 12 (29.27%) Hyper-V
8 12 (29.27%) ITIL
9 10 (24.39%) Firewall
9 10 (24.39%) Security Management
10 9 (21.95%) SQL
11 8 (19.51%) Customer Service
11 8 (19.51%) Kalman Filter
11 8 (19.51%) Mac OS
11 8 (19.51%) Problem Management
11 8 (19.51%) Proxmox
11 8 (19.51%) Technical Leadership
11 8 (19.51%) Virtual Desktop
11 8 (19.51%) Web Filtering
12 7 (17.07%) Agile
12 7 (17.07%) Azure
12 7 (17.07%) Bitbucket
12 7 (17.07%) DHCP

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (4.88%) Confluence
Applications
1 5 (12.20%) Microsoft Office
Cloud Services
1 20 (48.78%) Microsoft 365
2 7 (17.07%) Azure
3 6 (14.63%) AWS
3 6 (14.63%) Entra ID
4 2 (4.88%) IaaS
4 2 (4.88%) SaaS
Communications & Networking
1 10 (24.39%) Firewall
2 7 (17.07%) DHCP
2 7 (17.07%) DNS
2 7 (17.07%) Wi-Fi
3 4 (9.76%) LAN
3 4 (9.76%) WAN
Database & Business Intelligence
1 2 (4.88%) Amazon RDS
1 2 (4.88%) MySQL
1 2 (4.88%) SQL Server
Development Applications
1 7 (17.07%) Bitbucket
1 7 (17.07%) JIRA
2 4 (9.76%) Git
General
1 17 (41.46%) Social Skills
2 15 (36.59%) Public Sector
3 6 (14.63%) Analytical Skills
4 3 (7.32%) Documentation Skills
4 3 (7.32%) Finance
5 1 (2.44%) Aerospace
Miscellaneous
1 4 (9.76%) Enterprise Software
1 4 (9.76%) Onboarding
2 2 (4.88%) Management Information System
2 2 (4.88%) Raspberry Pi
Operating Systems
1 18 (43.90%) Windows
2 8 (19.51%) Mac OS
3 6 (14.63%) Windows Server
4 2 (4.88%) Linux
4 2 (4.88%) Ubuntu
4 2 (4.88%) VMS
Processes & Methodologies
1 17 (41.46%) Problem-Solving
2 15 (36.59%) Mentoring
2 15 (36.59%) Root Cause Analysis
3 12 (29.27%) ITIL
4 10 (24.39%) Security Management
5 8 (19.51%) Customer Service
5 8 (19.51%) Kalman Filter
5 8 (19.51%) Problem Management
5 8 (19.51%) Technical Leadership
5 8 (19.51%) Web Filtering
6 7 (17.07%) Agile
6 7 (17.07%) Service Delivery
7 5 (12.20%) Continuous Improvement
8 4 (9.76%) Client Onboarding
8 4 (9.76%) Collaborative Culture
8 4 (9.76%) Collaborative Engineering
8 4 (9.76%) Infrastructure Engineering
9 3 (7.32%) Coaching
9 3 (7.32%) Collaborative Working
9 3 (7.32%) Task Automation
Programming Languages
1 13 (31.71%) PowerShell
2 9 (21.95%) SQL
3 4 (9.76%) PL/SQL
Qualifications
1 16 (39.02%) SC Cleared
1 16 (39.02%) Security Cleared
2 4 (9.76%) Degree
3 2 (4.88%) Computer Science Degree
3 2 (4.88%) HNC
3 2 (4.88%) HND
Quality Assurance & Compliance
1 2 (4.88%) Cyber Essentials
System Software
1 17 (41.46%) Active Directory
2 14 (34.15%) VMware Infrastructure
3 12 (29.27%) Hyper-V
4 8 (19.51%) Virtual Desktop
5 4 (9.76%) Virtual Machines
6 2 (4.88%) vSphere
Systems Management
1 15 (36.59%) Systems Management Server (SMS)
2 8 (19.51%) Proxmox
3 6 (14.63%) Microsoft Intune
4 2 (4.88%) MaaS360
Vendors
1 20 (48.78%) Microsoft
2 14 (34.15%) VMware
3 2 (4.88%) Apple
3 2 (4.88%) Cisco
3 2 (4.88%) Meraki
3 2 (4.88%) Synology
3 2 (4.88%) Veeam
4 1 (2.44%) Salesforce