Support Engineer Job Trends in Wales
Support Engineer
UK > Wales
The median Support Engineer salary in Wales is £35,000 per year, according to job vacancies posted during the 6 months leading to 20 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 20 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 105 | 58 | 68 |
| Rank change year-on-year | -47 | +10 | 0 |
| Permanent jobs requiring a Support Engineer | 35 | 10 | 16 |
| As % of all permanent jobs in Wales | 1.05% | 1.15% | 1.27% |
| As % of the Job Titles category | 1.15% | 1.36% | 1.30% |
| Number of salaries quoted | 35 | 8 | 13 |
| 10th Percentile | £28,000 | £28,000 | £26,700 |
| 25th Percentile | £32,500 | £30,438 | £31,250 |
| Median annual salary (50th Percentile) | £35,000 | £33,250 | £34,000 |
| Median % change year-on-year | +5.26% | -2.21% | +3.82% |
| 75th Percentile | £45,000 | £37,500 | £50,000 |
| 90th Percentile | - | £40,500 | - |
| UK median annual salary | £36,500 | £37,500 | £35,000 |
| % change year-on-year | -2.67% | +7.14% | - |
All Permanent IT Job Roles
Wales
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| 6 months to 20 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies in Wales with a recognized job title | 3,047 | 736 | 1,231 |
| % of permanent jobs with a recognized job title | 91.67% | 84.99% | 97.39% |
| Number of salaries quoted | 1,897 | 544 | 785 |
| 10th Percentile | £30,000 | £25,438 | £28,125 |
| 25th Percentile | £37,500 | £33,500 | £35,000 |
| Median annual salary (50th Percentile) | £50,000 | £48,500 | £45,000 |
| Median % change year-on-year | +3.09% | +7.78% | -2.62% |
| 75th Percentile | £70,000 | £60,000 | £60,000 |
| 90th Percentile | £80,000 | £73,750 | £70,000 |
| UK median annual salary | £59,000 | £52,500 | £56,000 |
| % change year-on-year | +12.38% | -6.25% | -6.67% |
Support Engineer Job Vacancy Trend in Wales
Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in Wales.
Support Engineer Salary Trend in Wales
Salary distribution trend for Support Engineer job vacancies in Wales.
Support Engineer Salary Histogram in Wales
Salary distribution for jobs citing Support Engineer in Wales over the 6 months to 20 October 2026.
Support Engineer Job Locations in Wales
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 20 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South Wales | -16 | 33 | £35,000 | +11.11% | 9 |
| North Wales | -3 | 2 | £35,000 | +2.94% | 3 |
| Support Engineer UK |
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Support Engineer Skill Set Top 30 Co-Occurring Skills & Capabilities in Wales
For the 6 months to 20 October 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Engineer in the job title.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 60.0% | 21 |
| 1 | Microsoft 365 | 60.0% | 21 |
| 1 | Problem-Solving | 60.0% | 21 |
| 4 | Windows | 54.3% | 19 |
| 5 | Active Directory | 45.7% | 16 |
| 6 | Systems Management Server (SMS) | 42.9% | 15 |
| 7 | Mentoring | 37.1% | 13 |
| 7 | PowerShell | 37.1% | 13 |
| 7 | Root Cause Analysis | 37.1% | 13 |
| 7 | Security Cleared | 37.1% | 13 |
| 11 | Azure | 31.4% | 11 |
| 11 | SC Cleared | 31.4% | 11 |
| 11 | VMware | 31.4% | 11 |
| 11 | VMware Infrastructure | 31.4% | 11 |
| 15 | Customer Service | 28.6% | 10 |
| 15 | Hyper-V | 28.6% | 10 |
| 15 | ITIL | 28.6% | 10 |
| 18 | DHCP | 25.7% | 9 |
| 18 | DNS | 25.7% | 9 |
| 18 | Wi-Fi | 25.7% | 9 |
| 21 | Entra ID | 22.9% | 8 |
| 21 | Microsoft Intune | 22.9% | 8 |
| 21 | Security Management | 22.9% | 8 |
| 21 | SQL | 22.9% | 8 |
| 25 | Agile | 20.0% | 7 |
| 25 | Bitbucket | 20.0% | 7 |
| 25 | Firewall | 20.0% | 7 |
| 25 | JIRA | 20.0% | 7 |
| 25 | Service Delivery | 20.0% | 7 |
| 30 | AWS | 17.1% | 6 |
Support Engineer Skill Set Co-Occurring Skills & Capabilities in Wales by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Engineer | 74.3% | 26 |
| 2 | 3rd Line Support Engineer | 37.1% | 13 |
| 3 | IT Support Analyst | 28.6% | 10 |
| 4 | Applications Support Engineer | 20.0% | 7 |
| 4 | Senior Applications Engineer | 20.0% | 7 |
| 4 | Senior Applications Support | 20.0% | 7 |
| 4 | Senior Support Engineer | 20.0% | 7 |
| 8 | 1st Line Service Desk Analyst | 14.3% | 5 |
| 8 | 1st Line Support Analyst | 14.3% | 5 |
| 8 | 1st Line Support Engineer | 14.3% | 5 |
| 8 | 2nd Line Support Analyst | 14.3% | 5 |
| 8 | 2nd Line Support Engineer | 14.3% | 5 |
| 8 | Service Desk Engineer | 14.3% | 5 |
| 8 | Service Desk Support Analyst | 14.3% | 5 |
| 15 | 3rd Line Technical Engineer | 5.7% | 2 |
| 15 | 3rd Line Technical Support | 5.7% | 2 |
| 15 | Technical Support Engineer | 5.7% | 2 |