2nd Line Support Technician Jobs in the South West

Second Line Support Technician
England > South West

The median Second Line Support Technician salary in the South West is £30,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 165 287 272
Rank change year-on-year +122 -15 +44
Permanent jobs requiring a 2nd Line Support Technician 19 4 2
As % of all permanent jobs advertised in the South West 0.53% 0.043% 0.029%
As % of the Job Titles category 0.57% 0.045% 0.033%
Number of salaries quoted 18 4 1
10th Percentile - £26,225 -
25th Percentile - £26,563 £31,250
Median annual salary (50th Percentile) £30,000 £28,500 £32,500
Median % change year-on-year +5.26% -12.31% +15.04%
75th Percentile £32,250 £31,125 £33,750
90th Percentile £40,000 £32,700 -
England median annual salary £31,500 £30,000 £30,000
% change year-on-year +5.00% - +13.21%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,331 8,899 6,043
% of permanent jobs with a recognized job title 93.75% 96.21% 89.13%
Number of salaries quoted 1,992 6,521 3,788
10th Percentile £27,250 £28,000 £29,000
25th Percentile £37,500 £36,365 £37,500
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £63,750 £63,750 £68,750
90th Percentile £77,250 £77,500 £78,750
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

2nd Line Support Technician
Job Vacancy Trend in the South West

Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for 2nd Line Support Technician in the South West

2nd Line Support Technician
Salary Trend in the South West

3-month moving average salary quoted in jobs citing 2nd Line Support Technician in the South West.

Salary trend for 2nd Line Support Technician in the South West

2nd Line Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the South West region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dorset - 11 £30,000 -
Devon - 5 £40,000 -
Bristol +66 3 £31,500 +10.53% 1
2nd Line Support Technician
England

2nd Line Support Technician Skill Set
Top 24 Co-occurring Skills and Capabilities in the South West

For the 6 months to 14 May 2025, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring 2nd Line Support Technician in the job title.

1 16 (84.21%) Active Directory
2 14 (73.68%) Microsoft Exchange
2 14 (73.68%) Microsoft
2 14 (73.68%) Microsoft 365
2 14 (73.68%) Problem-Solving
2 14 (73.68%) Social Skills
2 14 (73.68%) Customer Service
3 11 (57.89%) Azure
3 11 (57.89%) Microsoft Intune
3 11 (57.89%) OneDrive
3 11 (57.89%) VMware Infrastructure
3 11 (57.89%) Mac OS
3 11 (57.89%) Finance
3 11 (57.89%) Legal
3 11 (57.89%) VMware
3 11 (57.89%) Retail
4 5 (26.32%) SCCM
4 5 (26.32%) SC Cleared
4 5 (26.32%) Security Cleared
4 5 (26.32%) Windows
4 5 (26.32%) Windows Server
5 3 (15.79%) Hyper-V
5 3 (15.79%) Firewall
6 1 (5.26%) Driving Licence

2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (73.68%) Microsoft Exchange
Cloud Services
1 14 (73.68%) Microsoft 365
2 11 (57.89%) Azure
2 11 (57.89%) OneDrive
Communications & Networking
1 3 (15.79%) Firewall
General
1 14 (73.68%) Social Skills
2 11 (57.89%) Finance
2 11 (57.89%) Legal
2 11 (57.89%) Retail
Miscellaneous
1 1 (5.26%) Driving Licence
Operating Systems
1 11 (57.89%) Mac OS
2 5 (26.32%) Windows
2 5 (26.32%) Windows Server
Processes & Methodologies
1 14 (73.68%) Customer Service
1 14 (73.68%) Problem-Solving
Qualifications
1 5 (26.32%) SC Cleared
1 5 (26.32%) Security Cleared
System Software
1 16 (84.21%) Active Directory
2 11 (57.89%) VMware Infrastructure
3 3 (15.79%) Hyper-V
Systems Management
1 11 (57.89%) Microsoft Intune
2 5 (26.32%) SCCM
Vendors
1 14 (73.68%) Microsoft
2 11 (57.89%) VMware