The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
West Midlands / Staffordshire
Rank 59 - -
Rank change year-on-year - 0  
Permanent jobs citing ITSM 2 0 0
As % of all permanent IT jobs advertised in Staffordshire 0.46% - -
As % of the Processes & Methodologies category 0.51% - -
Number of salaries quoted 1 0 0
Median salary £22,000 - -
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process and methodology skills.

Process & Methodology Skills
Staffordshire
Permanent job vacancies with a requirement for process and methodology skills 396 585 473
As % of all permanent IT job vacancies advertised in Staffordshire 91.03% 87.71% 82.12%
Number of salaries quoted 306 529 411
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,500 £27,500 £30,000
10% offered a salary of more than £60,000 £59,750 £52,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Staffordshire

ITSM
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Staffordshire.

Salary trend for ITSM in Staffordshire

ITSM
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Staffordshire region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth - 2 £22,000 - 1
ITSM
West Midlands

ITSM
Top 28 Related IT Skills in Staffordshire

For the 6 months to 24 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for ITSM.

1 11 (100.00%) ITIL
1 11 (100.00%) Service Management
2 7 (63.64%) Service Delivery
3 6 (54.55%) ServiceNow
3 6 (54.55%) ITIL Foundation Certificate
4 5 (45.45%) Release Management
5 3 (27.27%) Blackberry
5 3 (27.27%) Cisco
5 3 (27.27%) Active Directory
5 3 (27.27%) Citrix
5 3 (27.27%) Microsoft Certification
5 3 (27.27%) VPN
5 3 (27.27%) Windows
5 3 (27.27%) MCSE
5 3 (27.27%) Windows 7
6 2 (18.18%) SLA
6 2 (18.18%) ITIL Certification
7 1 (9.09%) Sarbanes-Oxley
7 1 (9.09%) MCP
7 1 (9.09%) MCSA
7 1 (9.09%) E-Commerce
7 1 (9.09%) Software License Management
7 1 (9.09%) Software Licensing
7 1 (9.09%) Retail
7 1 (9.09%) Degree
7 1 (9.09%) JIRA
7 1 (9.09%) Security Cleared
7 1 (9.09%) Back Office

ITSM
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (27.27%) VPN
Development Applications
1 1 (9.09%) JIRA
General
1 1 (9.09%) Back Office
1 1 (9.09%) Retail
Job Titles
1 6 (54.55%) Applications Support
2 5 (45.45%) Analyst
2 5 (45.45%) Applications Support Analyst
2 5 (45.45%) Support Analyst
3 4 (36.36%) ITSM Analyst
4 3 (27.27%) Service Desk Technician
5 2 (18.18%) ITSM Specialist
6 1 (9.09%) E-Commerce Support
Miscellaneous
1 3 (27.27%) Blackberry
Operating Systems
1 3 (27.27%) Windows
1 3 (27.27%) Windows 7
Processes & Methodologies
1 11 (100.00%) ITIL
1 11 (100.00%) Service Management
2 7 (63.64%) Service Delivery
3 5 (45.45%) Release Management
4 1 (9.09%) E-Commerce
4 1 (9.09%) Software License Management
4 1 (9.09%) Software Licensing
Qualifications
1 6 (54.55%) ITIL Foundation Certificate
2 3 (27.27%) MCSE
2 3 (27.27%) Microsoft Certification
3 2 (18.18%) ITIL Certification
4 1 (9.09%) Degree
4 1 (9.09%) MCP
4 1 (9.09%) MCSA
4 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 2 (18.18%) SLA
2 1 (9.09%) Sarbanes-Oxley
System Software
1 3 (27.27%) Active Directory
Vendors
1 6 (54.55%) ServiceNow
2 3 (27.27%) Cisco
2 3 (27.27%) Citrix
Tamworth, Staffordshire
Big Red Recruitment
Salary: £29800 per annum + Pen, DIS, 5w hols
Posted: 4 days ago