Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
West Midlands > Staffordshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 93 103 99
Rank change year-on-year +10 -4 +16
Permanent jobs citing ITSM 3 8 10
As % of all permanent IT jobs advertised in Staffordshire 0.25% 0.64% 0.83%
As % of the Processes & Methodologies category 0.29% 0.69% 0.93%
Number of salaries quoted 3 8 6
Staffordshire median annual salary £44,000 £40,000 £36,250
Median salary % change year-on-year +10.00% +10.34% +25.73%
10th Percentile £42,000 £37,500 £25,000
90th Percentile £51,200 £50,125 £51,875
West Midlands median annual salary £50,000 £40,000 £39,250
% change year-on-year +25.00% +1.91% -34.58%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Staffordshire
Permanent vacancies with a requirement for process or methodology skills 1036 1160 1080
As % of all permanent IT jobs advertised in Staffordshire 86.91% 92.43% 89.18%
Number of salaries quoted 837 1023 944
Staffordshire median annual salary £37,500 £37,500 £37,125
Median salary % change year-on-year - +1.01% +3.13%
10th Percentile £21,900 £23,250 £23,575
90th Percentile £58,300 £57,250 £55,000
West Midlands median annual salary £40,000 £40,000 £40,000

ITSM
Job Vacancy Trend in Staffordshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for ITSM in Staffordshire

ITSM
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Staffordshire.

Salary trend for ITSM in Staffordshire

ITSM
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Staffordshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lichfield - 1 £50,000 -
Uttoxeter - 1 £44,000 -
ITSM
West Midlands

For the 6 months to 18 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for ITSM.

1 3 (100.00%) Service Management
1 3 (100.00%) ITIL
2 2 (66.67%) Information Security
2 2 (66.67%) Management Information System
2 2 (66.67%) Legal
2 2 (66.67%) Incident Management
2 2 (66.67%) ISO/IEC 27001
2 2 (66.67%) Vulnerability Management
2 2 (66.67%) Data Privacy
2 2 (66.67%) Kalman Filter
2 2 (66.67%) Email Filtering
2 2 (66.67%) GDPR
2 2 (66.67%) Cyber Essentials
2 2 (66.67%) Penetration Testing
2 2 (66.67%) Project Management
3 1 (33.33%) Google
3 1 (33.33%) Collaborative Working
3 1 (33.33%) Microservices
3 1 (33.33%) Google Cloud Platform
3 1 (33.33%) Kubernetes
3 1 (33.33%) Continuous Delivery
3 1 (33.33%) Terraform
3 1 (33.33%) Docker
3 1 (33.33%) DevOps
3 1 (33.33%) Continuous Integration
3 1 (33.33%) Kanban
3 1 (33.33%) Git (software)
3 1 (33.33%) Team Foundation Server
3 1 (33.33%) Test Automation
3 1 (33.33%) Microsoft Azure

ITSM
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Amazon AWS
1 1 (33.33%) Google Cloud Platform
1 1 (33.33%) Microsoft Azure
1 1 (33.33%) PaaS
Development Applications
1 1 (33.33%) Git (software)
1 1 (33.33%) Team Foundation Server
General
1 2 (66.67%) Legal
2 1 (33.33%) Manufacturing
Job Titles
1 2 (66.67%) Information Security Engineer
1 2 (66.67%) Security Engineer
2 1 (33.33%) DevOps Engineer
2 1 (33.33%) Operations Engineer
Miscellaneous
1 2 (66.67%) Management Information System
Processes & Methodologies
1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
2 2 (66.67%) Data Privacy
2 2 (66.67%) Email Filtering
2 2 (66.67%) Incident Management
2 2 (66.67%) Information Security
2 2 (66.67%) Kalman Filter
2 2 (66.67%) Penetration Testing
2 2 (66.67%) Project Management
2 2 (66.67%) Vulnerability Management
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Collaborative Working
3 1 (33.33%) Continuous Delivery
3 1 (33.33%) Continuous Integration
3 1 (33.33%) DevOps
3 1 (33.33%) ITIL V3
3 1 (33.33%) Kanban
3 1 (33.33%) Microservices
3 1 (33.33%) Test Automation
3 1 (33.33%) Validation
Quality Assurance & Compliance
1 2 (66.67%) Cyber Essentials
1 2 (66.67%) GDPR
1 2 (66.67%) ISO/IEC 27001
System Software
1 1 (33.33%) Docker
Systems Management
1 1 (33.33%) Kubernetes
1 1 (33.33%) Terraform
Vendors
1 1 (33.33%) Google