The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
West Midlands / Staffordshire
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank - 77 65
Permanent jobs citing ITSM 0 2 3
As % of all permanent IT jobs advertised in Staffordshire - 0.29% 0.48%
As % of the Processes & Methodologies category - 0.32% 0.54%
Number of salaries quoted 0 2 1
Median salary - £52,500 £63,500
Median salary % change year-on-year - -17.32%  
UK excluding London median salary £47,000 £42,500 £42,500
% change year-on-year +10.58% -  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process and methodology skills.

Process & Methodology Skills
Staffordshire
Permanent job vacancies with a requirement for process and methodology skills 455 627 557
As % of all permanent IT job vacancies advertised in Staffordshire 88.52% 89.96% 89.98%
Number of salaries quoted 371 554 485
Median salary £40,000 £38,500 £40,500
Median salary % change year-on-year +3.89% -4.93%  
90% offered a salary of more than £25,000 £25,000 £28,550
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Staffordshire

ITSM
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Staffordshire.

Salary trend for ITSM in Staffordshire

For the 6 months to 27 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for ITSM.

1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
2 2 (66.67%) Back Office
2 2 (66.67%) Retail
2 2 (66.67%) E-Commerce
2 2 (66.67%) JIRA
2 2 (66.67%) Software License Management
2 2 (66.67%) Software Licensing
3 1 (33.33%) Security Cleared
3 1 (33.33%) Windows 7
3 1 (33.33%) VPN
3 1 (33.33%) SLA
3 1 (33.33%) Cisco
3 1 (33.33%) Active Directory
3 1 (33.33%) Citrix
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) Blackberry
3 1 (33.33%) Degree
3 1 (33.33%) Service Delivery
3 1 (33.33%) MCP
3 1 (33.33%) Windows
3 1 (33.33%) MCSE
3 1 (33.33%) MCSA

ITSM
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (33.33%) VPN
Development Applications
1 2 (66.67%) JIRA
General
1 2 (66.67%) Back Office
1 2 (66.67%) Retail
Job Titles
1 2 (66.67%) Applications Support
2 1 (33.33%) E-Commerce Support
2 1 (33.33%) Service Desk Technician
Miscellaneous
1 1 (33.33%) Blackberry
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 7
Processes & Methodologies
1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
2 2 (66.67%) E-Commerce
2 2 (66.67%) Software License Management
2 2 (66.67%) Software Licensing
3 1 (33.33%) Service Delivery
Qualifications
1 1 (33.33%) Degree
1 1 (33.33%) MCP
1 1 (33.33%) MCSA
1 1 (33.33%) MCSE
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) Citrix