The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
West Midlands / Staffordshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 42 54 61
Rank change year-on-year +12 +7  
Permanent jobs citing Service Delivery 17 16 12
As % of all permanent IT jobs advertised in Staffordshire 4.02% 2.44% 2.08%
As % of the Processes & Methodologies category 4.47% 2.79% 2.49%
Number of salaries quoted 13 10 10
Median salary £20,000 £45,000 £35,500
Median salary % change year-on-year -55.55% +26.76%  
90% offered a salary of more than £16,800 £30,000 £34,805
10% offered a salary of more than £49,900 £47,150 £46,500
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process and methodology skills.

Process & Methodology Skills
Staffordshire
Permanent job vacancies with a requirement for process and methodology skills 380 573 481
As % of all permanent IT job vacancies advertised in Staffordshire 89.83% 87.21% 83.22%
Number of salaries quoted 292 521 423
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,500 £27,500 £30,000
10% offered a salary of more than £59,900 £60,000 £55,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Staffordshire

Service Delivery
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Staffordshire.

Salary trend for Service Delivery in Staffordshire

Service Delivery
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing Service Delivery in Staffordshire over the 3 months to 29 March 2017.

Salary histogram for Service Delivery in Staffordshire

Service Delivery
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Staffordshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth +1 6 £20,000 -33.33%
Stoke-on-Trent +5 5 £27,500 -40.21% 2
Burton-upon-Trent - 3 - -
Lichfield +11 1 - -
Service Delivery
West Midlands

For the 6 months to 29 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for Service Delivery.

1 15 (41.67%) Windows
2 12 (33.33%) ITIL
2 12 (33.33%) Active Directory
3 11 (30.56%) Microsoft
3 11 (30.56%) SLA
4 10 (27.78%) Cisco
5 9 (25.00%) VPN
5 9 (25.00%) Citrix
5 9 (25.00%) MS Excel
5 9 (25.00%) Blackberry
5 9 (25.00%) Windows 7
6 8 (22.22%) Continuous Improvement
6 8 (22.22%) Analytical Skills
6 8 (22.22%) Service Management
7 7 (19.44%) VMware
7 7 (19.44%) ITSM
8 6 (16.67%) SAP
8 6 (16.67%) SQL
8 6 (16.67%) ServiceNow
8 6 (16.67%) ITIL Foundation Certificate
9 5 (13.89%) Dynamics AX
9 5 (13.89%) .NET
9 5 (13.89%) MS Office
9 5 (13.89%) ERP
9 5 (13.89%) Project Management
9 5 (13.89%) JD Edwards
9 5 (13.89%) Finance
10 4 (11.11%) Risk Management
10 4 (11.11%) DNS
10 4 (11.11%) DHCP

Service Delivery
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) MS Exchange
Applications
1 9 (25.00%) MS Excel
2 5 (13.89%) MS Office
Business Applications
1 5 (13.89%) Dynamics AX
2 4 (11.11%) Dynamics NAV
2 4 (11.11%) NetSuite
Cloud Services
1 3 (8.33%) Intacct
2 2 (5.56%) Office 365
Communications & Networking
1 9 (25.00%) VPN
2 4 (11.11%) DHCP
2 4 (11.11%) DNS
2 4 (11.11%) TCP/IP
3 3 (8.33%) Internet
3 3 (8.33%) VLAN
3 3 (8.33%) WLAN
4 2 (5.56%) SAN
5 1 (2.78%) MPLS
Database & Business Intelligence
1 1 (2.78%) SQL Server
1 1 (2.78%) SQL Server 2000
1 1 (2.78%) SQL Server 2005
1 1 (2.78%) SQL Server 2008
1 1 (2.78%) SQL Server 2012
General
1 5 (13.89%) Finance
2 3 (8.33%) Telecoms
3 2 (5.56%) Marketing
4 1 (2.78%) Automotive
4 1 (2.78%) Manufacturing
4 1 (2.78%) Retail
Job Titles
1 12 (33.33%) Analyst
2 8 (22.22%) Service Analyst
2 8 (22.22%) Service Desk Analyst
3 5 (13.89%) Applications Support
3 5 (13.89%) IT Manager
4 4 (11.11%) Applications Support Analyst
4 4 (11.11%) ITSM Analyst
4 4 (11.11%) Support Analyst
5 3 (8.33%) Delivery Manager
5 3 (8.33%) ERP Manager
5 3 (8.33%) Head of Delivery
5 3 (8.33%) Head of Service Delivery
5 3 (8.33%) Logistics Manager
5 3 (8.33%) Service Manager
5 3 (8.33%) Services Delivery Manager
5 3 (8.33%) Supply Chain Manager
6 2 (5.56%) Infrastructure Engineer
6 2 (5.56%) ITSM Specialist
7 1 (2.78%) CIO
7 1 (2.78%) ERP Support
Libraries, Frameworks & Software Standards
1 5 (13.89%) .NET
Miscellaneous
1 9 (25.00%) Blackberry
2 8 (22.22%) Analytical Skills
3 4 (11.11%) iPad
3 4 (11.11%) iPhone
4 1 (2.78%) Data Centre
4 1 (2.78%) Driving Licence
4 1 (2.78%) Life Science
4 1 (2.78%) Virtual Team
Operating Systems
1 15 (41.67%) Windows
2 9 (25.00%) Windows 7
3 4 (11.11%) Apple iOS
4 3 (8.33%) Windows Server
4 3 (8.33%) Windows Server 2003
4 3 (8.33%) Windows Server 2008
5 2 (5.56%) Windows Vista
5 2 (5.56%) Windows XP
6 1 (2.78%) Linux
6 1 (2.78%) Unix
Processes & Methodologies
1 12 (33.33%) ITIL
2 8 (22.22%) Continuous Improvement
2 8 (22.22%) Service Management
3 7 (19.44%) ITSM
4 5 (13.89%) ERP
4 5 (13.89%) Project Management
5 4 (11.11%) Logistics
5 4 (11.11%) Release Management
5 4 (11.11%) Risk Management
5 4 (11.11%) Software Licensing
6 3 (8.33%) Asset Management
6 3 (8.33%) Planning and Forecasting
6 3 (8.33%) Supply Chain Management
7 2 (5.56%) IT Strategy
7 2 (5.56%) People Management
7 2 (5.56%) Process Improvement
7 2 (5.56%) Strategic Planning
7 2 (5.56%) Time Management
7 2 (5.56%) Virtual Environments
8 1 (2.78%) Infrastructure Management
Programming Languages
1 6 (16.67%) SQL
Qualifications
1 6 (16.67%) ITIL Foundation Certificate
2 3 (8.33%) Degree
3 2 (5.56%) CITP
4 1 (2.78%) ITIL Certification
4 1 (2.78%) MCP
4 1 (2.78%) MCSA
4 1 (2.78%) MCSE
4 1 (2.78%) Microsoft Certification
4 1 (2.78%) PRINCE2 Certification
4 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 11 (30.56%) SLA
System Software
1 12 (33.33%) Active Directory
2 3 (8.33%) VMware Infrastructure
Vendors
1 11 (30.56%) Microsoft
2 10 (27.78%) Cisco
3 9 (25.00%) Citrix
4 7 (19.44%) VMware
5 6 (16.67%) SAP
5 6 (16.67%) ServiceNow
6 5 (13.89%) JD Edwards
7 4 (11.11%) IFS
8 3 (8.33%) Epicor
8 3 (8.33%) JDA
8 3 (8.33%) Oracle
8 3 (8.33%) QAD
8 3 (8.33%) Sage
8 3 (8.33%) SYSPRO
9 1 (2.78%) CODA
Stoke-On-Trent, Staffordshire
Greywood Associates Limited
Salary: £27000 - £32000 per annum + benefits
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Staffordshire University
Salary: £39,324 - £46,924 per annum
Posted: 26 days ago