Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
West Midlands > Staffordshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 87 90 89
Rank change year-on-year +3 -1 -5
Permanent jobs citing Service Delivery 15 19 21
As % of all permanent IT jobs advertised in Staffordshire 1.25% 1.55% 1.75%
As % of the Processes & Methodologies category 1.44% 1.68% 1.97%
Number of salaries quoted 12 21 16
Staffordshire median annual salary £35,000 £45,000 £35,000
Median salary % change year-on-year -22.22% +28.57% -39.13%
10th Percentile £19,138 £37,500 £28,550
90th Percentile £56,625 £61,250 £62,000
West Midlands median annual salary £47,500 £44,738 £47,500
% change year-on-year +6.17% -5.82% -8.65%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Staffordshire
Permanent vacancies with a requirement for process or methodology skills 1044 1133 1068
As % of all permanent IT jobs advertised in Staffordshire 86.78% 92.41% 89.15%
Number of salaries quoted 845 999 936
Staffordshire median annual salary £37,500 £37,500 £36,625
Median salary % change year-on-year - +2.39% +1.74%
10th Percentile £22,000 £23,200 £23,125
90th Percentile £60,150 £57,500 £55,000
West Midlands median annual salary £40,000 £40,000 £40,000

Service Delivery
Job Vacancy Trend in Staffordshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for Service Delivery in Staffordshire

Service Delivery
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Staffordshire.

Salary trend for Service Delivery in Staffordshire

Service Delivery
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing Service Delivery in Staffordshire over the 6 months to 20 November 2017.

Salary histogram for Service Delivery in Staffordshire

Service Delivery
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Staffordshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent +23 5 £29,817 -29.84% 2
Burton-upon-Trent +9 1 £35,000 -17.65%
Cannock +1 1 £13,000 -76.36%
Tamworth -4 1 £35,000 -
Stafford -6 1 - -
Lichfield - 1 £29,500 -
Service Delivery
West Midlands

For the 6 months to 20 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for Service Delivery.

1 11 (73.33%) Microsoft
2 4 (26.67%) ITIL
2 4 (26.67%) SQL
2 4 (26.67%) Finance
2 4 (26.67%) Agile Software Development
3 3 (20.00%) Security Cleared
3 3 (20.00%) PRINCE2
3 3 (20.00%) Windows
3 3 (20.00%) Apple
3 3 (20.00%) Management Information System
3 3 (20.00%) Analytical Skills
4 2 (13.33%) Mentoring
4 2 (13.33%) Business Process Modelling
4 2 (13.33%) Customer-Centricity
4 2 (13.33%) Driving Licence
4 2 (13.33%) Android
4 2 (13.33%) Continuous Improvement
4 2 (13.33%) Telecoms
4 2 (13.33%) Wireless
4 2 (13.33%) Process Management
4 2 (13.33%) SLA
4 2 (13.33%) Project Management
4 2 (13.33%) Microsoft Excel
4 2 (13.33%) Degree
4 2 (13.33%) Problem Management
4 2 (13.33%) Information Security
5 1 (6.67%) Legal
5 1 (6.67%) Migration
5 1 (6.67%) Stakeholder Management
5 1 (6.67%) Scrum

Service Delivery
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Skype for Business
Applications
1 2 (13.33%) Microsoft Excel
Business Applications
1 1 (6.67%) Dynamics AX
Cloud Services
1 1 (6.67%) Microsoft Azure
Communications & Networking
1 2 (13.33%) Wireless
2 1 (6.67%) Internet
2 1 (6.67%) Network Security
2 1 (6.67%) Skype
2 1 (6.67%) Unified Communications
2 1 (6.67%) Wi-Fi
Database & Business Intelligence
1 1 (6.67%) Oracle Database
1 1 (6.67%) SQL Server
General
1 4 (26.67%) Finance
2 2 (13.33%) Telecoms
3 1 (6.67%) Legal
3 1 (6.67%) Multimedia
Job Titles
1 2 (13.33%) Analyst
1 2 (13.33%) Business Analyst
1 2 (13.33%) Delivery Manager
1 2 (13.33%) Desktop Engineer
1 2 (13.33%) Desktop Support
1 2 (13.33%) Desktop Support Engineer
1 2 (13.33%) Hardware Engineer
1 2 (13.33%) Service Manager
1 2 (13.33%) Services Delivery Manager
1 2 (13.33%) Support Engineer
1 2 (13.33%) Trainee
2 1 (6.67%) Information Manager
2 1 (6.67%) Information Security Manager
2 1 (6.67%) IT Manager
2 1 (6.67%) IT Services Delivery Manager
2 1 (6.67%) IT Services Manager
2 1 (6.67%) Project Manager
2 1 (6.67%) Security Manager
2 1 (6.67%) Technical Manager
2 1 (6.67%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 1 (6.67%) WebCenter
Miscellaneous
1 3 (20.00%) Analytical Skills
1 3 (20.00%) Management Information System
2 2 (13.33%) Driving Licence
3 1 (6.67%) Blackberry
3 1 (6.67%) Data Centre
3 1 (6.67%) Internet of Things
3 1 (6.67%) NHS
Operating Systems
1 3 (20.00%) Windows
2 2 (13.33%) Android
3 1 (6.67%) Windows Server
Processes & Methodologies
1 4 (26.67%) Agile Software Development
1 4 (26.67%) ITIL
2 3 (20.00%) PRINCE2
3 2 (13.33%) Business Process Modelling
3 2 (13.33%) Continuous Improvement
3 2 (13.33%) Customer-Centricity
3 2 (13.33%) Information Security
3 2 (13.33%) Mentoring
3 2 (13.33%) Problem Management
3 2 (13.33%) Process Management
3 2 (13.33%) Project Management
4 1 (6.67%) Business Transformation
4 1 (6.67%) Collaborative Working
4 1 (6.67%) Customer Engagement
4 1 (6.67%) Information Governance
4 1 (6.67%) Infrastructure Management
4 1 (6.67%) IT Audit
4 1 (6.67%) Root Cause Analysis
4 1 (6.67%) Security Auditing
4 1 (6.67%) Stakeholder Engagement
Programming Languages
1 4 (26.67%) SQL
2 1 (6.67%) C
Qualifications
1 3 (20.00%) Security Cleared
2 2 (13.33%) Degree
3 1 (6.67%) DBS Check
3 1 (6.67%) Microsoft Certification
3 1 (6.67%) PRINCE2 Certification
3 1 (6.67%) SC Cleared
Quality Assurance & Compliance
1 2 (13.33%) SLA
2 1 (6.67%) ISO/IEC 20000
2 1 (6.67%) ISO/IEC 27001
2 1 (6.67%) PCI DSS
System Software
1 1 (6.67%) VMware Infrastructure
Vendors
1 11 (73.33%) Microsoft
2 3 (20.00%) Apple
3 1 (6.67%) Cisco
3 1 (6.67%) HP
3 1 (6.67%) Meraki
3 1 (6.67%) Mitel
3 1 (6.67%) Oracle
3 1 (6.67%) Virgin Media
3 1 (6.67%) VMware