2nd/3rd Line Support Engineer Jobs in the UK excluding London

2nd/3rd Line Support Engineer
UK > UK excluding London

The median 2nd/3rd Line Support Engineer salary in the UK excluding London is £50,000 per year, according to job vacancies posted during the 6 months leading to 8 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
8 May 2025
Same period 2024 Same period 2023
Rank 561 714 741
Rank change year-on-year +153 +27 +81
Permanent jobs requiring a 2nd/3rd Line Support Engineer 15 43 10
As % of all permanent jobs advertised in the UK excluding London 0.039% 0.061% 0.016%
As % of the Job Titles category 0.043% 0.064% 0.018%
Number of salaries quoted 15 43 10
10th Percentile - £29,500 £25,425
25th Percentile £47,500 £31,250 £27,063
Median annual salary (50th Percentile) £50,000 £32,500 £32,500
Median % change year-on-year +53.85% - +1.56%
75th Percentile £52,500 £47,500 £34,313
90th Percentile - £51,750 £38,975
UK median annual salary £50,000 £32,500 £38,250
% change year-on-year +53.85% -15.03% +15.04%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 34,762 67,007 54,399
% of permanent jobs with a recognized job title 90.46% 94.81% 89.22%
Number of salaries quoted 18,570 47,425 30,872
10th Percentile £27,500 £26,750 £29,750
25th Percentile £37,750 £35,000 £38,750
Median annual salary (50th Percentile) £52,000 £50,000 £53,000
Median % change year-on-year +4.00% -5.66% +6.00%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £78,750 £76,870 £82,500
UK median annual salary £57,500 £52,501 £60,000
% change year-on-year +9.52% -12.50% -

2nd/3rd Line Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured 2nd/3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 2nd/3rd Line Support Engineer in the UK excluding London

2nd/3rd Line Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Engineer in the UK excluding London.

Salary trend for 2nd/3rd Line Support Engineer in the UK excluding London

2nd/3rd Line Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Engineer within the UK excluding London region over the 6 months to 8 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +57 12 £50,000 +53.85%
West Midlands +55 12 £50,000 +53.85%
South East +106 3 £50,000 +72.41% 1
2nd/3rd Line Support Engineer
UK

2nd/3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 8 May 2025, 2nd/3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 2nd/3rd Line Support Engineer in the job title.

1 15 (100.00%) Azure
1 15 (100.00%) Meraki
2 14 (93.33%) Microsoft 365
2 14 (93.33%) Microsoft Intune
2 14 (93.33%) Cisco
3 13 (86.67%) VMware
3 13 (86.67%) Firewall
3 13 (86.67%) Windows
3 13 (86.67%) Active Directory
3 13 (86.67%) VMware Infrastructure
3 13 (86.67%) WAN
3 13 (86.67%) Windows Server 2016
3 13 (86.67%) Windows Server 2019
4 12 (80.00%) Onboarding
4 12 (80.00%) Windows Server
4 12 (80.00%) PowerShell
4 12 (80.00%) XenApp
4 12 (80.00%) Network Design
4 12 (80.00%) SonicWALL
4 12 (80.00%) Infrastructure Management
4 12 (80.00%) Mentoring
4 12 (80.00%) Citrix
4 12 (80.00%) CheckPoint
4 12 (80.00%) Microsoft Exchange
4 12 (80.00%) LAN
4 12 (80.00%) Data Security
5 3 (20.00%) Microsoft
6 2 (13.33%) Presales
6 2 (13.33%) Virtual Desktop
6 2 (13.33%) Social Skills

2nd/3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (80.00%) Microsoft Exchange
Cloud Services
1 15 (100.00%) Azure
2 14 (93.33%) Microsoft 365
3 2 (13.33%) Mimecast
Communications & Networking
1 13 (86.67%) Firewall
1 13 (86.67%) WAN
2 12 (80.00%) LAN
3 1 (6.67%) SD-WAN
3 1 (6.67%) Wi-Fi
General
1 2 (13.33%) Social Skills
Miscellaneous
1 12 (80.00%) Onboarding
2 2 (13.33%) Driving Licence
3 1 (6.67%) Video Conferencing
Operating Systems
1 13 (86.67%) Windows
1 13 (86.67%) Windows Server 2016
1 13 (86.67%) Windows Server 2019
2 12 (80.00%) Windows Server
3 1 (6.67%) Linux
3 1 (6.67%) Windows 10
Processes & Methodologies
1 12 (80.00%) Data Security
1 12 (80.00%) Infrastructure Management
1 12 (80.00%) Mentoring
1 12 (80.00%) Network Design
2 2 (13.33%) Presales
Programming Languages
1 12 (80.00%) PowerShell
System Software
1 13 (86.67%) Active Directory
1 13 (86.67%) VMware Infrastructure
2 12 (80.00%) XenApp
3 2 (13.33%) Virtual Desktop
4 1 (6.67%) Microsoft Virtual Server
4 1 (6.67%) Virtual Servers
4 1 (6.67%) VMware ESXi
Systems Management
1 14 (93.33%) Microsoft Intune
Vendors
1 15 (100.00%) Meraki
2 14 (93.33%) Cisco
3 13 (86.67%) VMware
4 12 (80.00%) CheckPoint
4 12 (80.00%) Citrix
4 12 (80.00%) SonicWALL
5 3 (20.00%) Microsoft
6 2 (13.33%) Sophos