Period
to 18 October 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 18 October 2018 with a comparison to the same period in the previous 2 years.

Problem Management
UK
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 291 285 285
Rank change year-on-year -6 0 -18
Permanent jobs citing Problem Management 1,933 2,126 2,270
As % of all permanent IT jobs advertised in the UK 1.18% 1.22% 1.18%
As % of the Processes & Methodologies category 1.29% 1.33% 1.30%
Number of salaries quoted 1,410 1,591 1,803
UK median annual salary £45,000 £44,000 £43,500
Median salary % change year-on-year +2.27% +1.15% -3.33%
10th Percentile £25,249 £25,500 £26,250
90th Percentile £71,250 £68,750 £67,500
UK excluding London median annual salary £45,000 £39,131 £42,000
% change year-on-year +15.00% -6.83% -1.18%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 149,742 160,074 174,204
As % of all permanent IT jobs advertised in the UK 91.03% 91.55% 90.88%
Number of salaries quoted 119,107 126,320 145,060
UK median annual salary £50,000 £50,000 £48,000
Median salary % change year-on-year - +4.17% +1.05%
10th Percentile £29,000 £28,250 £27,500
90th Percentile £83,750 £80,000 £78,750
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -

Problem Management
Job Vacancy Trend

Job postings citing Problem Management as a percentage of all IT jobs advertised.

Job vacancy trend for Problem Management in the UK

Problem Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management.

Salary trend for Problem Management in the UK

Problem Management
Salary Histogram

The salary distribution of IT jobs citing Problem Management over the 6 months to 18 October 2018.

Salary histogram for Problem Management in the UK

Problem Management
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the UK over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 1,820 £45,000 - 149
UK excluding London +29 1,397 £45,000 +15.00% 119
South East +75 581 £50,000 +25.00% 42
London -75 496 £50,000 -9.09% 35
North of England +51 371 £40,000 +5.26% 36
North West +56 226 £38,000 -5.00% 17
Midlands -21 206 £42,500 +8.97% 28
Yorkshire +51 130 £41,750 +11.33% 16
West Midlands -24 119 £42,500 +8.97% 22
East of England -49 92 £49,500 +17.86% 3
East Midlands +3 90 £43,500 -13.00% 6
South West -33 87 £35,000 -17.65% 6
Scotland +24 46 £45,000 +25.00% 1
Wales -45 30 £42,500 +25.24% 2
North East -16 15 £29,000 -13.43% 3
Northern Ireland +13 9 £30,500 +12.96% 2
Channel Islands - 2 £35,000 -

For the 6 months to 18 October 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Problem Management.

1 1,097 (56.75%) ITIL
2 796 (41.18%) Incident Management
3 675 (34.92%) Service Management
4 594 (30.73%) Windows
5 551 (28.50%) Microsoft
6 425 (21.99%) Finance
7 414 (21.42%) Root Cause Analysis
8 402 (20.80%) Active Directory
9 400 (20.69%) Change Management
10 373 (19.30%) Problem-Solving
11 357 (18.47%) Windows Server
12 353 (18.26%) SLA
13 329 (17.02%) Linux
14 305 (15.78%) SQL Server
15 290 (15.00%) Service Delivery
16 289 (14.95%) SQL
17 284 (14.69%) VMware
18 276 (14.28%) Agile Software Development
19 240 (12.42%) ITSM
19 240 (12.42%) Analytical Skills
20 221 (11.43%) Degree
21 220 (11.38%) Firewall
22 219 (11.33%) Cisco
23 215 (11.12%) VMware Infrastructure
24 206 (10.66%) Oracle
25 198 (10.24%) ITIL V3
26 191 (9.88%) Microsoft Azure
27 187 (9.67%) Continuous Improvement
28 185 (9.57%) Stakeholder Management
29 180 (9.31%) Project Management

Problem Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 139 (7.19%) IIS
2 121 (6.26%) SharePoint
3 100 (5.17%) MS Exchange
4 60 (3.10%) Skype for Business
5 55 (2.85%) Exchange Server 2010
6 40 (2.07%) WebLogic
7 37 (1.91%) Confluence
8 34 (1.76%) JBoss
9 30 (1.55%) Exchange Server 2013
10 21 (1.09%) MQSeries
10 21 (1.09%) SharePoint 2013
10 21 (1.09%) Tomcat
11 20 (1.03%) Apache
12 14 (0.72%) Elasticsearch
13 13 (0.67%) nginx
14 12 (0.62%) BizTalk Server
15 11 (0.57%) Exchange Server 2007
15 11 (0.57%) SharePoint Server
16 10 (0.52%) Apache Spark
17 8 (0.41%) CMS
Applications
1 168 (8.69%) Microsoft Office
2 93 (4.81%) Microsoft Excel
3 51 (2.64%) Microsoft PowerPoint
4 30 (1.55%) MS Visio
5 16 (0.83%) Microsoft Project
6 6 (0.31%) Spreadsheet
7 4 (0.21%) Acrobat
Business Applications
1 35 (1.81%) Dynamics CRM
2 15 (0.78%) Dynamics AX
3 13 (0.67%) Remedy ITSM
4 8 (0.41%) Oracle Applications
5 7 (0.36%) assyst
5 7 (0.36%) Sentinel
5 7 (0.36%) Siebel CRM
6 6 (0.31%) Misys Midas
6 6 (0.31%) OpenText VIM for SAP
6 6 (0.31%) SAP MDG
6 6 (0.31%) SAP MM
6 6 (0.31%) SAP SRM
7 5 (0.26%) Distributed Ledger
7 5 (0.26%) Oracle EBS
8 4 (0.21%) Scribe Insight
9 3 (0.16%) Oracle ERP
9 3 (0.16%) Unit4 Business World
10 2 (0.10%) Maximo
10 2 (0.10%) SAP CO
10 2 (0.10%) SAP FI/CO
Cloud Services
1 191 (9.88%) Microsoft Azure
2 153 (7.92%) Office 365
3 108 (5.59%) Amazon AWS
4 49 (2.53%) IaaS
5 37 (1.91%) SaaS
6 33 (1.71%) PaaS
7 21 (1.09%) GitHub
8 15 (0.78%) Cloud Computing
8 15 (0.78%) Dynamics 365
9 11 (0.57%) Amazon CloudWatch
10 9 (0.47%) Mimecast
11 8 (0.41%) Akamai
11 8 (0.41%) Amazon EC2
11 8 (0.41%) Amazon S3
12 7 (0.36%) Amazon ELB
12 7 (0.36%) AWS CloudFormation
12 7 (0.36%) Cloudflare
13 6 (0.31%) Amazon ElastiCache
13 6 (0.31%) AWS Elastic Beanstalk
13 6 (0.31%) Virtual Private Cloud
Communications & Networking
1 220 (11.38%) Firewall
2 159 (8.23%) LAN
3 152 (7.86%) WAN
4 120 (6.21%) TCP/IP
5 101 (5.23%) VPN
6 98 (5.07%) DNS
7 73 (3.78%) Internet
8 69 (3.57%) DHCP
9 68 (3.52%) SAN
10 64 (3.31%) MPLS
10 64 (3.31%) VoIP
11 59 (3.05%) Network Security
12 54 (2.79%) Wi-Fi
13 45 (2.33%) Skype
14 36 (1.86%) VLAN
15 32 (1.66%) Cisco ASA
15 32 (1.66%) Ethernet
16 30 (1.55%) Intrusion Detection
17 28 (1.45%) IP Telephony
18 24 (1.24%) Intranet
Database & Business Intelligence
1 305 (15.78%) SQL Server
2 65 (3.36%) Relational Database
3 58 (3.00%) SQL Server 2008
4 45 (2.33%) Oracle Database
5 43 (2.22%) RDBMS
6 40 (2.07%) MySQL
7 38 (1.97%) SQL Server Reporting Services
8 36 (1.86%) Oracle Database 11g
8 36 (1.86%) Oracle Reports
8 36 (1.86%) SQL Server Integration Services
9 32 (1.66%) Oracle Database 12c
10 27 (1.40%) Data Warehouse
11 23 (1.19%) SQL Server Analysis Services
12 22 (1.14%) Apache Cassandra
12 22 (1.14%) Big Data
12 22 (1.14%) MongoDB
13 19 (0.98%) Amazon RDS
14 16 (0.83%) NoSQL
15 15 (0.78%) Hadoop
15 15 (0.78%) Oracle Database 10g
Development Applications
1 52 (2.69%) JIRA
2 44 (2.28%) Jenkins
3 40 (2.07%) Team Foundation Server
4 33 (1.71%) Git (software)
5 19 (0.98%) Selenium
6 17 (0.88%) Subversion
7 15 (0.78%) Visual Studio
8 13 (0.67%) Maven
9 11 (0.57%) WinDbg
10 10 (0.52%) MSI
11 9 (0.47%) Appium
11 9 (0.47%) Cucumber
11 9 (0.47%) Eclipse
11 9 (0.47%) JUnit
11 9 (0.47%) LoadRunner
11 9 (0.47%) SoapUI
11 9 (0.47%) SpecFlow
12 8 (0.41%) GitLab
13 7 (0.36%) Visual Studio Team System
14 6 (0.31%) InstallShield
General
1 425 (21.99%) Finance
2 161 (8.33%) Banking
3 113 (5.85%) Telecoms
4 83 (4.29%) Retail
5 71 (3.67%) Back Office
6 41 (2.12%) Investment Banking
7 38 (1.97%) Law
8 32 (1.66%) Front Office
9 28 (1.45%) Legal
10 23 (1.19%) Billing
11 15 (0.78%) French Language
11 15 (0.78%) Local Government
12 14 (0.72%) Advertising
12 14 (0.72%) Manufacturing
13 12 (0.62%) Retail Banking
14 11 (0.57%) Financial Institution
14 11 (0.57%) Private Banking
15 9 (0.47%) German Language
15 9 (0.47%) Spanish Language
16 8 (0.41%) Games
Job Titles
1 500 (25.87%) Analyst
2 198 (10.24%) Service Manager
3 186 (9.62%) Support Analyst
4 155 (8.02%) Service Analyst
5 142 (7.35%) Support Engineer
6 138 (7.14%) Applications Support
7 117 (6.05%) Infrastructure Engineer
8 116 (6.00%) Service Desk Analyst
9 113 (5.85%) Incident Manager
10 89 (4.60%) IT Manager
11 88 (4.55%) Problem Manager
12 81 (4.19%) Administrator
12 81 (4.19%) Applications Support Analyst
13 79 (4.09%) Delivery Manager
13 79 (4.09%) IT Support
14 74 (3.83%) IT Analyst
15 69 (3.57%) Network Engineer
16 67 (3.47%) DBA
17 60 (3.10%) Major Incident Manager
18 58 (3.00%) Developer
Libraries, Frameworks & Software Standards
1 103 (5.33%) .NET
2 92 (4.76%) Middleware
3 73 (3.78%) Web Services
4 55 (2.85%) XML
5 45 (2.33%) HTML
6 40 (2.07%) JSON
7 39 (2.02%) CSS
8 28 (1.45%) .NET Framework
9 27 (1.40%) Oracle Fusion
10 23 (1.19%) ASP.NET
11 20 (1.03%) Elastic Stack
11 20 (1.03%) jQuery
12 19 (0.98%) Ajax
13 16 (0.83%) AngularJS
13 16 (0.83%) DHTML
13 16 (0.83%) JSP
13 16 (0.83%) JSTL
13 16 (0.83%) Servlets
13 16 (0.83%) WebSphere MQ
14 14 (0.72%) JMS
Miscellaneous
1 240 (12.42%) Analytical Skills
2 178 (9.21%) Management Information System
3 124 (6.41%) Data Centre
4 94 (4.86%) Self-Motivation
5 82 (4.24%) Private Cloud
6 66 (3.41%) Computer Science
7 56 (2.90%) Virtual Team
8 45 (2.33%) Enterprise Software
9 41 (2.12%) Security Operations Centre
10 40 (2.07%) User Experience
11 35 (1.81%) Replication
12 31 (1.60%) Clustering
13 27 (1.40%) PMI
14 26 (1.35%) Fintech
15 24 (1.24%) PKI
16 21 (1.09%) iPhone
16 21 (1.09%) Smart Meter
17 20 (1.03%) Video Conferencing
18 17 (0.88%) Fat Client
18 17 (0.88%) Thin Client
Operating Systems
1 594 (30.73%) Windows
2 357 (18.47%) Windows Server
3 329 (17.02%) Linux
4 147 (7.60%) Unix
5 122 (6.31%) Windows Server 2012
6 117 (6.05%) Windows Server 2008
7 71 (3.67%) Red Hat Enterprise Linux
8 58 (3.00%) Windows 7
9 54 (2.79%) Windows 10
10 30 (1.55%) AIX
11 26 (1.35%) Solaris
12 16 (0.83%) Mac OS
13 13 (0.67%) Windows Server 2003
14 11 (0.57%) Android
15 10 (0.52%) Oracle Linux
15 10 (0.52%) Windows XP
16 8 (0.41%) HPUX
16 8 (0.41%) Windows 8
17 7 (0.36%) Windows 2000
18 5 (0.26%) CentOS
Processes & Methodologies
1 1,097 (56.75%) ITIL
2 796 (41.18%) Incident Management
3 675 (34.92%) Service Management
4 414 (21.42%) Root Cause Analysis
5 400 (20.69%) Change Management
6 373 (19.30%) Problem-Solving
7 290 (15.00%) Service Delivery
8 276 (14.28%) Agile Software Development
9 240 (12.42%) ITSM
10 198 (10.24%) ITIL V3
11 187 (9.67%) Continuous Improvement
12 185 (9.57%) Stakeholder Management
13 180 (9.31%) Project Management
14 157 (8.12%) Logistics
15 154 (7.97%) DevOps
16 152 (7.86%) Disaster Recovery
17 141 (7.29%) Infrastructure Engineering
18 123 (6.36%) Release Management
19 109 (5.64%) Configuration Management
20 104 (5.38%) Information Security
Programming Languages
1 289 (14.95%) SQL
2 179 (9.26%) PowerShell
3 80 (4.14%) JavaScript
4 73 (3.78%) Java
5 65 (3.36%) C#
6 49 (2.53%) Python
7 44 (2.28%) Shell Script
8 43 (2.22%) C
9 42 (2.17%) Bash Shell
10 26 (1.35%) PL/SQL
11 25 (1.29%) Perl
12 18 (0.93%) PHP
12 18 (0.93%) VB
13 15 (0.78%) VBScript
14 14 (0.72%) T-SQL
14 14 (0.72%) VBA
15 11 (0.57%) C++
16 10 (0.52%) Korn
17 8 (0.41%) VB.NET
18 5 (0.26%) RPG
Qualifications
1 221 (11.43%) Degree
2 156 (8.07%) ITIL Certification
3 121 (6.26%) Cisco Certification
3 121 (6.26%) Security Cleared
4 104 (5.38%) Microsoft Certification
5 98 (5.07%) CCNA
6 73 (3.78%) SC Cleared
7 71 (3.67%) MCSE
8 64 (3.31%) ITIL Foundation Certificate
9 48 (2.48%) Network+ Certification
10 47 (2.43%) CISSP
11 44 (2.28%) CCNP
12 34 (1.76%) MCSA
13 30 (1.55%) Computer Science Degree
14 27 (1.40%) CEH
14 27 (1.40%) MCP
14 27 (1.40%) PMI Certification
15 26 (1.35%) DV Cleared
15 26 (1.35%) SANS
16 22 (1.14%) CompTIA Security+
Quality Assurance & Compliance
1 353 (18.26%) SLA
2 99 (5.12%) ISO/IEC 27001
3 55 (2.85%) QA
4 42 (2.17%) GDPR
5 40 (2.07%) ISO/IEC 20000
6 28 (1.45%) Data Quality
6 28 (1.45%) PCI DSS
7 22 (1.14%) Cyber Essentials
8 15 (0.78%) PMO
9 13 (0.67%) Cyber Essentials PLUS
10 12 (0.62%) COBIT
11 9 (0.47%) GPG13
12 6 (0.31%) ISO 9001
13 3 (0.16%) HL7
14 2 (0.10%) Disclosure Scotland
15 1 (0.052%) BS25999
15 1 (0.052%) COSO
15 1 (0.052%) ISO 22301
15 1 (0.052%) Sarbanes-Oxley
15 1 (0.052%) SEPA
System Software
1 402 (20.80%) Active Directory
2 215 (11.12%) VMware Infrastructure
3 127 (6.57%) Hyper-V
4 69 (3.57%) VMware ESXi
5 43 (2.22%) Virtual Machines
6 36 (1.86%) vSphere
7 35 (1.81%) Docker
8 33 (1.71%) XenApp
9 30 (1.55%) Virtual Servers
10 17 (0.88%) Firmware
11 16 (0.83%) XenDesktop
12 15 (0.78%) Virtual Desktop
13 11 (0.57%) Microsoft App-V
14 10 (0.52%) Veritas Cluster Server
15 9 (0.47%) HDFS
15 9 (0.47%) Snort
16 8 (0.41%) Terminal Services
17 6 (0.31%) DFS Replication
18 5 (0.26%) BitLocker
18 5 (0.26%) vCloud
Systems Management
1 112 (5.79%) SCCM
2 58 (3.00%) SCOM
3 53 (2.74%) vCenter Server
4 49 (2.53%) Puppet
5 33 (1.71%) Oracle Enterprise Manager
6 28 (1.45%) Opscode Chef
7 23 (1.19%) Nagios
8 22 (1.14%) Ansible
9 20 (1.03%) QRadar
10 18 (0.93%) Kubernetes
10 18 (0.93%) Tivoli
11 17 (0.88%) WSUS
12 16 (0.83%) Backup Exec
13 15 (0.78%) HP ALM
14 14 (0.72%) Cisco IPCC
14 14 (0.72%) Microsoft Clustering
15 13 (0.67%) Failover Clustering
15 13 (0.67%) HP UCMDB
15 13 (0.67%) NetBackup
15 13 (0.67%) SCVMM
Vendors
1 551 (28.50%) Microsoft
2 284 (14.69%) VMware
3 219 (11.33%) Cisco
4 206 (10.66%) Oracle
5 174 (9.00%) ServiceNow
6 96 (4.97%) BMC
7 95 (4.91%) HP
8 91 (4.71%) Citrix
9 70 (3.62%) Fortinet
9 70 (3.62%) SolarWinds
10 62 (3.21%) Red Hat
11 61 (3.16%) IBM
12 51 (2.64%) Remedy
13 48 (2.48%) Huawei
14 43 (2.22%) Riverbed
15 41 (2.12%) Atlassian
15 41 (2.12%) McAfee
16 40 (2.07%) CheckPoint
17 37 (1.91%) Splunk
18 33 (1.71%) Veeam