Problem Management Job Trends

Problem Management
UK

The table below provides summary statistics and salary benchmarking for jobs requiring Problem Management skills. It covers permanent job vacancies from the 6 months leading up to 6 October 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Oct 2026
Same period 2025 Same period 2024
Rank 377 352 376
Rank change year-on-year -25 +24 -103
Permanent jobs citing Problem Management 547 348 486
As % of all permanent jobs in the UK 0.46% 0.70% 0.66%
As % of the Processes & Methodologies category 0.63% 0.79% 0.81%
Number of salaries quoted 317 249 274
10th Percentile £30,900 £31,500 £32,150
25th Percentile £41,250 £38,500 £41,250
Median annual salary (50th Percentile) £48,000 £52,500 £50,000
Median % change year-on-year -8.57% +5.00% -9.09%
75th Percentile £72,000 £67,500 £63,750
90th Percentile £80,500 £91,000 £85,000
UK excluding London median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% -14.29%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 86,526 44,119 60,045
As % of all permanent jobs advertised in the UK 73.14% 89.04% 81.91%
Number of salaries quoted 59,327 24,381 32,429
10th Percentile £31,250 £28,250 £32,500
25th Percentile £41,250 £36,250 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £60,000
Median % change year-on-year +9.09% -8.33% -
75th Percentile £78,750 £75,000 £77,500
90th Percentile £100,000 £95,000 £96,250
UK excluding London median annual salary £55,000 £47,500 £52,500
% change year-on-year +15.79% -9.52% -2.78%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing Problem Management relative to all permanent IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Salary Trend

Salary distribution trend for jobs in the UK citing Problem Management.

Salary distribution trend for jobs in the UK citing Problem Management

Problem Management
Salary Histogram

Salary distribution for jobs citing Problem Management over the 6 months to 6 October 2026.

Salary histogram for Problem Management in the UK

Problem Management
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the UK over the 6 months to 6 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -20 406 £45,000 +5.88% 258
England -72 371 £47,517 -9.49% 360
Work from Home -23 156 £60,000 +14.29% 143
North of England +26 123 £45,000 -18.18% 68
Northern Ireland -8 113 £67,871 +30.52% 10
London -67 99 £75,000 +15.38% 129
North West +28 69 £45,000 -10.89% 42
Midlands -50 54 £48,750 +25.00% 39
West Midlands -20 43 £47,500 +11.76% 23
Yorkshire -9 42 £42,500 -39.29% 20
South East -80 39 £45,000 +9.09% 58
Wales -47 26 £45,000 +18.13% 7
South West -60 21 £33,000 -29.18% 24
East of England -63 16 £75,000 +42.86% 30
Scotland -9 14 £50,500 +6.32% 23
North East -55 12 £57,653 -45.09% 6
East Midlands -39 11 £60,000 +69.01% 16

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 32 (5.85%) SharePoint
2 27 (4.94%) Microsoft Exchange
3 8 (1.46%) SharePoint Server
4 7 (1.28%) Confluence
5 3 (0.55%) IIS
5 3 (0.55%) Skype for Business
6 1 (0.18%) Apache
6 1 (0.18%) Apache Airflow
6 1 (0.18%) Cloud Foundry
6 1 (0.18%) CMS
6 1 (0.18%) JBoss
6 1 (0.18%) OpenEdge
6 1 (0.18%) SAS
6 1 (0.18%) Tomcat
6 1 (0.18%) WebLogic
6 1 (0.18%) WebSphere
Applications
1 24 (4.39%) Microsoft Office
2 11 (2.01%) Microsoft Excel
3 5 (0.91%) Microsoft PowerPoint
4 3 (0.55%) Chatbot
Business Applications
1 4 (0.73%) Remedy ITSM
2 2 (0.37%) Integrated Workplace Management System
2 2 (0.37%) JDE EnterpriseOne
2 2 (0.37%) Oracle Payables
2 2 (0.37%) Oracle Receivables
3 1 (0.18%) JDE World
3 1 (0.18%) Oracle Assets
3 1 (0.18%) SAP S/4HANA
Cloud Services
1 163 (29.80%) Azure
2 123 (22.49%) Microsoft 365
3 57 (10.42%) AWS
4 46 (8.41%) Entra ID
5 43 (7.86%) SaaS
6 23 (4.20%) GCP
6 23 (4.20%) GitHub
7 22 (4.02%) IaaS
8 21 (3.84%) Power Platform
9 18 (3.29%) AWS CloudFormation
10 17 (3.11%) Azure DevOps
11 15 (2.74%) dbt
11 15 (2.74%) Dynamics 365
12 14 (2.56%) PaaS
13 13 (2.38%) OneDrive
14 9 (1.65%) Azure Cosmos DB
14 9 (1.65%) GitHub Actions
15 7 (1.28%) Amazon ECS
15 7 (1.28%) Azure AKS
15 7 (1.28%) OCI
Communications & Networking
1 63 (11.52%) Firewall
2 37 (6.76%) TCP/IP
3 36 (6.58%) DNS
4 34 (6.22%) WAN
5 32 (5.85%) VPN
6 30 (5.48%) LAN
7 29 (5.30%) DHCP
8 20 (3.66%) Wi-Fi
9 19 (3.47%) Network Security
9 19 (3.47%) Wireless
10 13 (2.38%) VLAN
11 7 (1.28%) BGP
11 7 (1.28%) OSPF
11 7 (1.28%) SNMP
12 6 (1.10%) SD-WAN
13 5 (0.91%) SSH
13 5 (0.91%) SSL
14 4 (0.73%) Cisco ISE
14 4 (0.73%) EIGRP
14 4 (0.73%) Internet
Database & Business Intelligence
1 36 (6.58%) SQL Server
2 17 (3.11%) PostgreSQL
3 16 (2.93%) Power BI
4 10 (1.83%) Azure SQL Database
5 7 (1.28%) Amazon RDS
6 5 (0.91%) Elasticsearch
6 5 (0.91%) MongoDB
6 5 (0.91%) Redis
6 5 (0.91%) Relational Database
7 3 (0.55%) MySQL
8 2 (0.37%) Data Lake
8 2 (0.37%) GIS
8 2 (0.37%) Power Query
8 2 (0.37%) RDBMS
9 1 (0.18%) Amazon Aurora
9 1 (0.18%) DynamoDB
9 1 (0.18%) Metadata
9 1 (0.18%) Oracle Database
9 1 (0.18%) Pentaho
9 1 (0.18%) SQL Server Analysis Services
Development Applications
1 44 (8.04%) JIRA
2 22 (4.02%) Git
3 4 (0.73%) Jenkins
4 3 (0.55%) GCC
5 2 (0.37%) Ant
5 2 (0.37%) Apache Ivy
5 2 (0.37%) Atlassian Bamboo
5 2 (0.37%) Bitbucket
5 2 (0.37%) IBM UrbanCode
5 2 (0.37%) JUnit
5 2 (0.37%) Liquibase
5 2 (0.37%) Maven
5 2 (0.37%) Mockito
6 1 (0.18%) Eclipse
6 1 (0.18%) GitLab
6 1 (0.18%) NetBeans
6 1 (0.18%) SQL Server Management Studio (SSMS)
General
1 280 (51.19%) Social Skills
2 172 (31.44%) Analytical Skills
3 95 (17.37%) Presentation Skills
4 90 (16.45%) Finance
5 52 (9.51%) Public Sector
6 29 (5.30%) Law
6 29 (5.30%) Organisational Skills
7 28 (5.12%) Inclusion and Diversity
8 17 (3.11%) Legal
9 16 (2.93%) Banking
10 14 (2.56%) Influencing Skills
10 14 (2.56%) Retail
11 13 (2.38%) Legal Technology
12 9 (1.65%) Games
13 8 (1.46%) Investment Banking
14 7 (1.28%) Aerospace
15 6 (1.10%) Telecoms
16 5 (0.91%) Documentation Skills
16 5 (0.91%) Manufacturing
17 3 (0.55%) Advertising
Job Titles
1 171 (31.26%) Analyst
1 171 (31.26%) Senior
2 116 (21.21%) ITSM Analyst
3 84 (15.36%) Support Analyst
4 81 (14.81%) Senior Analyst
5 70 (12.80%) Process Analyst
6 59 (10.79%) IT Manager
7 52 (9.51%) Service Analyst
8 50 (9.14%) IT Analyst
9 47 (8.59%) Senior Process Analyst
10 46 (8.41%) Infrastructure Engineer
11 43 (7.86%) Senior Support Analyst
11 43 (7.86%) Service Manager
12 38 (6.95%) Service Management Analyst
13 37 (6.76%) IT Services Manager
14 35 (6.40%) Lead
15 34 (6.22%) IT Support
16 33 (6.03%) Support Engineer
17 29 (5.30%) 2nd Line Support
18 27 (4.94%) IT Engineer
Libraries, Frameworks & Software Standards
1 33 (6.03%) Terraform
2 14 (2.56%) .NET
3 5 (0.91%) Django
3 5 (0.91%) REST
4 4 (0.73%) Web Services
5 3 (0.55%) JWT
5 3 (0.55%) LDAP
5 3 (0.55%) Middleware
5 3 (0.55%) Node.js
5 3 (0.55%) OAuth
5 3 (0.55%) OAuth2
5 3 (0.55%) RESTful
5 3 (0.55%) SailPoint
5 3 (0.55%) SAML
6 2 (0.37%) ActiveMQ
6 2 (0.37%) Hibernate
6 2 (0.37%) OpenID
6 2 (0.37%) RabbitMQ
6 2 (0.37%) Spring
6 2 (0.37%) WireMock
Miscellaneous
1 45 (8.23%) Management Information System
2 24 (4.39%) Data Centre
2 24 (4.39%) Onboarding
3 21 (3.84%) Replication
4 20 (3.66%) Distributed Systems
5 18 (3.29%) Cloud Native
6 17 (3.11%) Clustering
6 17 (3.11%) Legacy Systems
7 15 (2.74%) Enterprise Software
8 14 (2.56%) Self-Motivation
9 13 (2.38%) CMDB
10 11 (2.01%) Security Posture
11 8 (1.46%) BYOD
11 8 (1.46%) Fat Client
11 8 (1.46%) iSeries
11 8 (1.46%) Legacy Applications
11 8 (1.46%) Thin Client
12 7 (1.28%) Enterprise Storage
13 6 (1.10%) Cyber Threat
13 6 (1.10%) Hybrid Cloud
Operating Systems
1 129 (23.58%) Windows
2 66 (12.07%) Windows Server
3 62 (11.33%) Linux
4 22 (4.02%) Unix
5 21 (3.84%) Mac OS
6 18 (3.29%) Windows 10
7 3 (0.55%) Solaris
8 2 (0.37%) Red Hat Enterprise Linux
8 2 (0.37%) Windows 7
8 2 (0.37%) Windows Server 2016
8 2 (0.37%) Windows Server 2019
9 1 (0.18%) AIX
9 1 (0.18%) Oracle Linux
9 1 (0.18%) SUSE
9 1 (0.18%) SUSE Linux Enterprise Server
9 1 (0.18%) Ubuntu
Processes & Methodologies
1 365 (66.73%) ITIL
2 275 (50.27%) Continuous Improvement
3 267 (48.81%) Root Cause Analysis
4 263 (48.08%) Service Management
5 234 (42.78%) ITSM
6 184 (33.64%) Change Management
7 150 (27.42%) Project Delivery
8 143 (26.14%) User Experience
9 136 (24.86%) Decision-Making
10 134 (24.50%) Release Management
11 131 (23.95%) Stakeholder Engagement
12 122 (22.30%) Service Design
13 121 (22.12%) Risk Management
14 115 (21.02%) Logistics
15 109 (19.93%) Incident Management
16 107 (19.56%) Service Delivery
17 106 (19.38%) Acceptance Criteria
18 86 (15.72%) Problem-Solving
19 85 (15.54%) DevOps
20 83 (15.17%) Mentoring
Programming Languages
1 57 (10.42%) Python
2 54 (9.87%) PowerShell
2 54 (9.87%) SQL
3 20 (3.66%) JavaScript
4 19 (3.47%) Java
5 11 (2.01%) C#
6 9 (1.65%) Bash
7 8 (1.46%) C++
8 6 (1.10%) Bicep
9 4 (0.73%) Perl
10 2 (0.37%) Data Analysis Expressions
10 2 (0.37%) T-SQL
11 1 (0.18%) Delphi
11 1 (0.18%) Erlang
11 1 (0.18%) Go
11 1 (0.18%) Kusto Query Language
11 1 (0.18%) Pascal
11 1 (0.18%) PL/SQL
11 1 (0.18%) R
Qualifications
1 142 (25.96%) Degree
2 92 (16.82%) Security Cleared
3 70 (12.80%) SC Cleared
4 41 (7.50%) ITIL Certification
5 22 (4.02%) Cisco Certification
6 19 (3.47%) DV Cleared
7 17 (3.11%) CCNP
7 17 (3.11%) Microsoft Certification
8 13 (2.38%) DBS Check
9 11 (2.01%) Azure Certification
10 9 (1.65%) CCNA
11 8 (1.46%) ITIL Foundation Certificate
12 7 (1.28%) CISSP
12 7 (1.28%) Computer Science Degree
13 6 (1.10%) MCSE
14 4 (0.73%) BPSS Clearance
15 3 (0.55%) (ISC)2 CCSP
15 3 (0.55%) A+ Certification
15 3 (0.55%) SSCP
15 3 (0.55%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 90 (16.45%) SLA
2 29 (5.30%) ISO/IEC 27001
3 17 (3.11%) Cyber Essentials
4 11 (2.01%) Cyber Essentials PLUS
5 10 (1.83%) GDPR
6 9 (1.65%) Data Quality
6 9 (1.65%) ISO/IEC 20000
7 7 (1.28%) QA
8 5 (0.91%) Accessibility
9 4 (0.73%) COBIT
9 4 (0.73%) ISO 9001
9 4 (0.73%) NCSC
10 3 (0.55%) NIST
10 3 (0.55%) PMO
11 2 (0.37%) Sarbanes-Oxley
11 2 (0.37%) SOC 2
12 1 (0.18%) ISO 22301
System Software
1 93 (17.00%) Active Directory
2 37 (6.76%) VMware Infrastructure
3 25 (4.57%) Hyper-V
4 24 (4.39%) Docker
5 13 (2.38%) Virtual Desktop
6 9 (1.65%) Firmware
7 4 (0.73%) VMware NSX
7 4 (0.73%) vSphere
8 3 (0.55%) NDS
8 3 (0.55%) Virtual Machines
9 2 (0.37%) BitLocker
9 2 (0.37%) DFS Replication
9 2 (0.37%) ProxySG
9 2 (0.37%) UAG
10 1 (0.18%) EMC RecoverPoint
10 1 (0.18%) GPFS
10 1 (0.18%) NFS
10 1 (0.18%) Oracle RAC
Systems Management
1 37 (6.76%) Microsoft Intune
2 19 (3.47%) Kubernetes
3 15 (2.74%) Ansible
4 12 (2.19%) Grafana
5 10 (1.83%) FortiGate
5 10 (1.83%) SCCM
6 8 (1.46%) Prometheus
6 8 (1.46%) Proxmox
6 8 (1.46%) Systems Management Server (SMS)
7 5 (0.91%) Autotask
7 5 (0.91%) logstash
7 5 (0.91%) WMI
8 4 (0.73%) Jamf Pro
8 4 (0.73%) Single Sign-On
9 3 (0.55%) Active Directory Federation Services
10 2 (0.37%) AirWatch
10 2 (0.37%) Argo
10 2 (0.37%) Puppet
10 2 (0.37%) vCenter Server
10 2 (0.37%) ZABBIX
Vendors
1 168 (30.71%) Microsoft
2 56 (10.24%) VMware
3 55 (10.05%) ServiceNow
4 32 (5.85%) Cisco
5 23 (4.20%) Google
6 21 (3.84%) Palo Alto
7 13 (2.38%) Apple
7 13 (2.38%) SolarWinds
8 12 (2.19%) Meraki
8 12 (2.19%) Oracle
9 10 (1.83%) Datto
9 10 (1.83%) HP
9 10 (1.83%) Juniper
9 10 (1.83%) Veeam
10 9 (1.65%) Dynatrace
10 9 (1.65%) Splunk
11 8 (1.46%) ConnectWise
11 8 (1.46%) Fortinet
11 8 (1.46%) Zscaler
12 7 (1.28%) Remedy