Problem Management Job Trends

Problem Management
UK

The table below provides summary statistics and salary benchmarking for jobs requiring Problem Management skills. It covers permanent job vacancies from the 6 months leading up to 23 January 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Jan 2026
Same period 2025 Same period 2024
Rank 334 344 298
Rank change year-on-year +10 -46 +22
Permanent jobs citing Problem Management 352 412 614
As % of all permanent jobs in the UK 0.57% 0.78% 0.96%
As % of the Processes & Methodologies category 0.70% 0.85% 1.08%
Number of salaries quoted 260 243 475
10th Percentile £36,250 £30,875 £30,875
25th Percentile £40,000 £41,250 £36,750
Median annual salary (50th Percentile) £57,500 £52,500 £50,000
Median % change year-on-year +9.52% +5.00% +4.17%
75th Percentile £75,000 £63,750 £67,500
90th Percentile £100,000 £77,500 £80,000
UK excluding London median annual salary £55,000 £46,820 £45,100
% change year-on-year +17.47% +3.81% +0.22%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 50,076 48,429 57,012
As % of all permanent jobs advertised in the UK 80.42% 91.10% 89.12%
Number of salaries quoted 29,566 23,408 43,853
10th Percentile £28,500 £35,000 £30,000
25th Percentile £37,500 £45,000 £41,250
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% -8.00%
75th Percentile £75,000 £80,000 £77,500
90th Percentile £95,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -9.09%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing Problem Management relative to all permanent IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Salary Trend

Salary distribution trend for jobs in the UK citing Problem Management.

Salary distribution trend for jobs in the UK citing Problem Management

Problem Management
Salary Histogram

Salary distribution for jobs citing Problem Management over the 6 months to 23 January 2026.

Salary histogram for Problem Management in the UK

Problem Management
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the UK over the 6 months to 23 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +15 310 £57,500 +9.52% 72
UK excluding London -21 199 £55,000 +17.47% 72
London +58 148 £62,500 +4.17% 14
Work from Home +11 114 £57,500 +9.52% 38
South East +35 71 £52,500 +0.96% 21
North of England -18 35 £65,000 +47.73% 18
Scotland +13 33 £40,000 -25.58% 9
East of England +17 31 £55,000 +4.76% 3
Yorkshire -13 23 £55,000 +22.22% 7
Midlands -21 22 £56,250 +12.50% 14
West Midlands -2 11 £56,250 +12.50% 10
East Midlands -23 11 £54,750 +61.03% 4
North West -10 8 £75,356 +71.26% 9
South West -17 7 £49,499 +19.27% 8
Wales +8 4 £48,554 -
North East -5 4 £105,000 +255.93% 3
Northern Ireland - 2 £52,000 - 1

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 44 (12.50%) SharePoint
2 35 (9.94%) Microsoft Exchange
3 7 (1.99%) Anypoint
3 7 (1.99%) Skype for Business
4 5 (1.42%) Confluence
5 4 (1.14%) Exchange Server 2003
6 3 (0.85%) IIS
7 1 (0.28%) Apache Airflow
7 1 (0.28%) Appian
7 1 (0.28%) NetWeaver
Applications
1 21 (5.97%) Microsoft Office
2 12 (3.41%) Microsoft Excel
3 2 (0.57%) Microsoft PowerPoint
Business Applications
1 17 (4.83%) Remedy ITSM
2 6 (1.70%) Shopify
3 3 (0.85%) Fidessa
4 2 (0.57%) SAP S/4HANA
5 1 (0.28%) assyst
5 1 (0.28%) Carpe Diem
5 1 (0.28%) Elite 3E
5 1 (0.28%) SAP IBP
5 1 (0.28%) Unit4 Business World
Cloud Services
1 110 (31.25%) Azure
2 85 (24.15%) Microsoft 365
3 37 (10.51%) AWS
4 31 (8.81%) Entra ID
5 26 (7.39%) OneDrive
6 12 (3.41%) Azure Monitor
7 11 (3.13%) Power Platform
8 10 (2.84%) Azure DevOps
9 9 (2.56%) Azure Sentinel
10 8 (2.27%) GCP
10 8 (2.27%) SaaS
10 8 (2.27%) Serverless
11 7 (1.99%) Azure Event Grid
11 7 (1.99%) Azure Functions
11 7 (1.99%) Azure Storage
11 7 (1.99%) Boomi
11 7 (1.99%) iPaaS
11 7 (1.99%) Power Automate
11 7 (1.99%) Workato
12 4 (1.14%) PowerApps
Communications & Networking
1 44 (12.50%) WAN
2 42 (11.93%) LAN
3 41 (11.65%) SD-WAN
4 40 (11.36%) Firewall
5 32 (9.09%) Wireless
6 28 (7.95%) VPN
7 24 (6.82%) Wireshark
8 19 (5.40%) DHCP
9 18 (5.11%) DNS
10 14 (3.98%) TCP/IP
11 11 (3.13%) Cisco Nexus
12 9 (2.56%) Wi-Fi
13 7 (1.99%) Skype
13 7 (1.99%) VoIP
14 6 (1.70%) Cisco IOS
14 6 (1.70%) Unified Communications
15 5 (1.42%) WAAS
16 4 (1.14%) Network Security
16 4 (1.14%) X.400
16 4 (1.14%) X.500
Database & Business Intelligence
1 13 (3.69%) SQL Server
2 8 (2.27%) Azure SQL Database
2 8 (2.27%) MySQL
3 7 (1.99%) DTS
4 6 (1.70%) Power BI
4 6 (1.70%) Relational Database
5 4 (1.14%) Oracle Database
5 4 (1.14%) Oracle Database 10g
6 3 (0.85%) PostgreSQL
7 2 (0.57%) BusinessObjects
7 2 (0.57%) GIS
7 2 (0.57%) SAP HANA
8 1 (0.28%) Amazon Redshift
8 1 (0.28%) Data Warehouse
8 1 (0.28%) Metadata
8 1 (0.28%) MongoDB
8 1 (0.28%) NoSQL
8 1 (0.28%) SAP BW
8 1 (0.28%) Sybase ASE
Development Applications
1 15 (4.26%) JIRA
2 5 (1.42%) GitLab
3 2 (0.57%) Sonatype Nexus
4 1 (0.28%) Browser DevTools
4 1 (0.28%) Git
General
1 181 (51.42%) Social Skills
2 100 (28.41%) Finance
3 58 (16.48%) Analytical Skills
4 44 (12.50%) Law
5 32 (9.09%) Telecoms
6 24 (6.82%) Legal
7 23 (6.53%) Retail
8 18 (5.11%) Banking
9 11 (3.13%) Games
10 9 (2.56%) Front Office
10 9 (2.56%) Manufacturing
11 8 (2.27%) Inclusion and Diversity
12 7 (1.99%) Presentation Skills
13 6 (1.70%) Influencing Skills
14 5 (1.42%) Documentation Skills
14 5 (1.42%) Organisational Skills
14 5 (1.42%) Public Sector
15 4 (1.14%) Back Office
16 3 (0.85%) Advertising
16 3 (0.85%) Investment Banking
Job Titles
1 64 (18.18%) Analyst
2 61 (17.33%) Support Engineer
3 45 (12.78%) Senior
4 39 (11.08%) Applications Support
5 36 (10.23%) Lead
6 32 (9.09%) Applications Engineer
6 32 (9.09%) Network Engineer
7 29 (8.24%) Support Analyst
8 28 (7.95%) Applications Support Engineer
9 25 (7.10%) Problem Manager
10 24 (6.82%) Service Manager
11 23 (6.53%) IT Manager
12 21 (5.97%) IT Support
12 21 (5.97%) Service Analyst
13 20 (5.68%) Infrastructure Engineer
14 15 (4.26%) Delivery Manager
14 15 (4.26%) Incident Manager
14 15 (4.26%) Service Desk Analyst
15 14 (3.98%) Senior Manager
16 13 (3.69%) Senior Analyst
Libraries, Frameworks & Software Standards
1 20 (5.68%) JSON
1 20 (5.68%) XML
2 19 (5.40%) HTML
3 16 (4.55%) CSS
4 11 (3.13%) REST
5 9 (2.56%) .NET
6 7 (1.99%) SOAP
6 7 (1.99%) WPF
7 6 (1.70%) Web Services
8 5 (1.42%) RESTful
9 3 (0.85%) FIX Protocol
10 2 (0.57%) OAuth
10 2 (0.57%) SAML
11 1 (0.28%) .NET Core
11 1 (0.28%) .NET Framework
11 1 (0.28%) 802.1X
11 1 (0.28%) Middleware
11 1 (0.28%) Oracle Fusion
11 1 (0.28%) SAP Basis
11 1 (0.28%) SAP Fiori
Miscellaneous
1 55 (15.63%) Management Information System
2 35 (9.94%) Onboarding
3 28 (7.95%) Data Centre
4 24 (6.82%) CMDB
5 16 (4.55%) Video Conferencing
6 8 (2.27%) Fat Client
6 8 (2.27%) Operational Technology
6 8 (2.27%) Thin Client
7 7 (1.99%) Self-Motivation
8 6 (1.70%) Cloud Native
8 6 (1.70%) Replication
9 5 (1.42%) Low-Code
9 5 (1.42%) Mobile App
9 5 (1.42%) Security Posture
9 5 (1.42%) Virtual Team
10 4 (1.14%) Clustering
10 4 (1.14%) Driving Licence
10 4 (1.14%) Enterprise Software
10 4 (1.14%) EPoS
10 4 (1.14%) iPad
Operating Systems
1 94 (26.70%) Windows
2 44 (12.50%) Windows Server
3 33 (9.38%) Windows 10
4 20 (5.68%) Linux
5 13 (3.69%) Unix
6 12 (3.41%) Apple iOS
7 7 (1.99%) Mac OS
7 7 (1.99%) Windows Server 2008
8 6 (1.70%) Android
8 6 (1.70%) Solaris
9 5 (1.42%) Red Hat Enterprise Linux
10 4 (1.14%) Windows Server 2003
11 3 (0.85%) HPUX
Processes & Methodologies
1 180 (51.14%) ITIL
2 123 (34.94%) Incident Management
3 99 (28.13%) Service Management
4 98 (27.84%) ITSM
5 96 (27.27%) Problem-Solving
6 93 (26.42%) Continuous Improvement
7 92 (26.14%) Root Cause Analysis
8 85 (24.15%) Change Management
9 84 (23.86%) Service Delivery
10 71 (20.17%) Customer Service
11 50 (14.20%) Stakeholder Management
12 40 (11.36%) Stakeholder Engagement
13 38 (10.80%) Agile
13 38 (10.80%) Cybersecurity
14 37 (10.51%) Coaching
15 36 (10.23%) Asset Management
16 32 (9.09%) DevOps
16 32 (9.09%) Mentoring
16 32 (9.09%) Task Automation
16 32 (9.09%) Validation
Programming Languages
1 40 (11.36%) SQL
2 30 (8.52%) PowerShell
3 23 (6.53%) Python
4 20 (5.68%) JavaScript
5 17 (4.83%) C#
6 10 (2.84%) Java
6 10 (2.84%) Shell Script
7 6 (1.70%) Bash
8 3 (0.85%) VBA
9 2 (0.57%) Bicep
10 1 (0.28%) C++
10 1 (0.28%) Korn
10 1 (0.28%) Rust
10 1 (0.28%) T-SQL
10 1 (0.28%) VB.NET
Qualifications
1 41 (11.65%) Degree
2 23 (6.53%) CCNP
2 23 (6.53%) Cisco Certification
3 19 (5.40%) Azure Certification
4 18 (5.11%) Microsoft Certification
4 18 (5.11%) Security Cleared
5 15 (4.26%) ITIL Certification
5 15 (4.26%) SC Cleared
6 13 (3.69%) AWS Certification
7 12 (3.41%) Master's Degree
8 10 (2.84%) AWS Certified Solutions Architect
8 10 (2.84%) PMI Certification
8 10 (2.84%) PMP
9 9 (2.56%) Computer Science Degree
10 8 (2.27%) ITIL Foundation Certificate
11 5 (1.42%) CCNA
11 5 (1.42%) JNCIA
11 5 (1.42%) MCSE
11 5 (1.42%) Network+ Certification
12 4 (1.14%) MCP
Quality Assurance & Compliance
1 67 (19.03%) SLA
2 32 (9.09%) QA
3 18 (5.11%) ISO/IEC 27001
4 17 (4.83%) GDPR
5 13 (3.69%) NIST
6 11 (3.13%) Cyber Essentials
7 7 (1.99%) GRC
8 5 (1.42%) PCI DSS
9 4 (1.14%) Cyber Essentials PLUS
9 4 (1.14%) Sarbanes-Oxley
10 3 (0.85%) Accessibility
10 3 (0.85%) COBIT
10 3 (0.85%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 1 (0.28%) Data Quality
11 1 (0.28%) ISO/IEC 20000
11 1 (0.28%) NCSC
11 1 (0.28%) NEBOSH
11 1 (0.28%) PMO
System Software
1 58 (16.48%) Active Directory
2 25 (7.10%) VMware Infrastructure
3 12 (3.41%) Firmware
4 10 (2.84%) Virtual Desktop
5 7 (1.99%) Docker
5 7 (1.99%) Hyper-V
6 4 (1.14%) Virtual Machines
7 2 (0.57%) BitLocker
7 2 (0.57%) VMware ESXi
7 2 (0.57%) VMware NSX
8 1 (0.28%) Veritas Cluster Server
Systems Management
1 34 (9.66%) Microsoft Intune
2 21 (5.97%) SCCM
3 9 (2.56%) Kubernetes
4 8 (2.27%) Kibana
5 7 (1.99%) Ansible
5 7 (1.99%) Grafana
5 7 (1.99%) Nagios
5 7 (1.99%) ZABBIX
6 3 (0.85%) Jamf Pro
6 3 (0.85%) Single Sign-On
7 2 (0.57%) Active Directory Federation Services
7 2 (0.57%) Argo
7 2 (0.57%) Dell DRAC
7 2 (0.57%) Istio
7 2 (0.57%) Proxmox
7 2 (0.57%) Systems Management Server (SMS)
7 2 (0.57%) Terraform
7 2 (0.57%) vCenter Server
7 2 (0.57%) VxRail
8 1 (0.28%) Control-M
Vendors
1 103 (29.26%) Microsoft
2 62 (17.61%) ServiceNow
3 59 (16.76%) Cisco
4 38 (10.80%) SolarWinds
5 31 (8.81%) VMware
6 30 (8.52%) Meraki
7 26 (7.39%) CheckPoint
8 25 (7.10%) Palo Alto
9 21 (5.97%) BMC
10 18 (5.11%) Remedy
11 16 (4.55%) Oracle
12 14 (3.98%) Citrix
12 14 (3.98%) Fortinet
13 11 (3.13%) Apple
13 11 (3.13%) SAP
14 9 (2.56%) Dell
14 9 (2.56%) Red Hat
15 8 (2.27%) Acronis
15 8 (2.27%) IBM
15 8 (2.27%) IFS